Dr.K.

Baskaran,
#57, Little Woods Residency,
Near TVS Nagar,Thally Road,
Hosur-635109.
Krishnagiri dist.
Tamil Nadu.
Mobile: 9486183017
Email Id:kbaskaran933@gmail.com

Objective:

Customer Support Executive (Automobile sector - Two Wheeler and Three wheeler) with
28 Years in production department, reviewing and solving customer complaints for a leading
corporate in Hosur. Handling good material management between Supplier and Buyer for a
leading corporate in Coimbatore. Possess Doctorate in Economics.

Software Exposure:
Operating System: Win 98
Languages & Application: Ms Office 2000, C, C++, PGDCA, DCH, SAP

PRE-DEGREE

Month and year

Examination School Board %
of passing

X Govt. Boy’s HSS State Board June 1992 51

XII Govt. Boy’s HSS State Board May 1994 67

UG DEGREE
Degree: B. A
Discipline: Economics
University: Annamalai University
Month and year of passing: May 2003
Percentage: 43

PG DEGREE 1

Degree: M. A
Discipline: Economics
University: Annamalai University
Month and year of passing: Dec 2006
Percentage: 53

PG DEGREE 2

Degree: M-Phil
Discipline: Economics
University: Periyar University
Month and year of passing: April 2009
Percentage: 50

DOCTORATE
Degree: P.hd
Discipline: Economics
University: Dravidian University
Month and year of passing: November 2017
Thesis: Study on Interstate Disparity in Public Revenue and Expenditure
in India

Salary Drawn: 6.8lakhs / year

Experience:

1. Working in SUBA PLASTICS PVT LTD, COIMBATORE as Customer Support

Executive from April 2021 to till date.
2. Worked in INDIA NIPPON ELECTRICALS LTD, HOSUR (Automobile Sector)

 Production department (1995 to 2021)

 Have good working experience in all Flywheel magneto assembly production
lines.
 Able to do CNC programming and train persons.
 Achieved maximum efficiency in FWM Testing Output.
 Have controlled rejection PPM in daily activity (In House Line Rejection).
 And also involved in
 Small group activities.
 5S activities.
 TQM activities
 KIZEN activities

Customer Support Experience:

 TVSM Hosur Plant, TVSM Mysore Plant & TVSM Himachal Pradesh
Plant
 Greaves Cotton
 Honda
 Hero
I have visited the above all said companies for Customer End Line
Rejection analysis and rectification. Warranty analysis and Report submission is
also done. I have also maintained Platinum, Gold, Silver and Bronze awards from
customer end.

Achievements:

 Maximum number of suggestions given 5000 numbers (Avg - 50 suggestions per

month)
 Attended conference on FIRE LOSS CONTROL held at INEL
 Maximum number of suggestions awarded (2004-2005)
 Highest number of implemented suggestions for the year (2008-2009)
 Maximum cash awards received by an individual (2008-2009),(2009-2010) ,
(2011-2012), (2012-2013), (2013-2014),( 2016-2017),( 2017-2018)
 Maximum number of implemented suggestions by an individual for the year
(2010-2011),(2011-2012),(2012-2013),(2013-2014),(2014-2015),(2015-2016),
(2016-2017),( 2017-2018),( 2018-2019)
 Participation in SGA competition held at Lucas TVS, Chennai(2012-2013),
(2014-2015)
  Participation in SGA competition held at INEL HOSUR,(2013-2014),(2015-
2016) and won 1st prize in(2014-2015), 2nd prize in(2016-2017)
 Won 1st place in the QC competition conducted by ACMA center for
technology (ACT) under environment category at Pune (2015-2016)
 Won 1st place (GOLD) in the QCFI state competition Chennai(2015-2016)
 Won 2nd place in the QCFI National competition at SRM, Chennai (2015-
2016)
 Won 1st place in the QCFI District Level competition, Hosur (2018-2019)
 Won Excellent award in the QCFI National competition at Gwalior (2018-
2019)
 Won 1st place (GOLD) in the QCFI State Level competition, Chennai (2019-
2020)
 Awarded appreciation for exemplary contribution in All BS-VI model
varieties product quality handling without major issue to customer lines in all
plants (2019-2020)
 Best customer support award for BS-VI part (2019-2020)

Personal Profile:

Name: K.Baskaran
Date of Birth: 02-06-1977
Father’s name: D.Kumaraswamy
Sex: Male
Marital Status: Married
Languages Known: English, Tamil.
Nationality: Indian
Permanent Address: #57, Little Woods Residency,
Near TVS Nagar, Thally Road, Hosur-635109.
Phone: 9486183017

Declaration:

I consider myself familiar with Hardware and computer Aspects. I am also confident of
my ability to work in a team.
I hereby declare that the information furnished above is true to the best of my knowledge.

Date:
Place:Hosur
Dr.K.Baskaran