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RESUME
V.KISHORE KUMAR
52-1 Oor Gowder St, Kuttiyur
Karamadi Via, Mettupalayam
Pin Code : 641104
Phone No: +919677275552,
+919842030305
kishore.mtp@gmail.com
Personal Profile:
Date of Birth: 28/03/1986
Father : Mr. P.Vellingiri,
Gender : Male
Religion : Hindu
Nationality : Indian
Marital Status : Married
Languages known:
To Read: English, Hindi.
To Write: English, Hindi.
To speak: English, Hindi and Tamil
(Expert), Kannada, Telugu &
Malayalam (Beginner).
OBJECTIVE:
To pursue a challenging career in a competitive environment. Looking forwar
to work in a company where my skills can be enriched and can serve the
company in the best possible way.
CAREER OVERVIEW:
Have rich & extensive experience in leading technical support
operations entailing Service Delivery, Customer Satisfaction and
Client Servicing also responsible for all Quality Assurance
functions and manage staff.
Proficiency forte across extensive Customer servicing business
development and client relationship and team management.
COMPUTER SKILLS:
Operating Systems : Windows98/2000/ XP/Vista/win7/win8,8.1/win10
Packages : Ms-Office
Language : C, C++, HTML, Diploma in .NET
QUALIFICATION :
( Medium of Study English)
1. Secondary School(S.S.L.C) Second Clas
Holy Angels Matriculation Hr.School (2002 - 2003)
2. Diploma in Electronic and Communication Engineering First Class
Nanjiah Lingammal Polytechnic College (2003 - 2006)
3. Bachelor Of Business Administration Third Class
Madurai Kamaraj University (2009-2012)
WORK EXPERIENCE :
May 2016-Oct 2016. Associated with Intelletyx, Coimbatore as a Busines
Development Manager.
Research and build relationships with new clients.
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May 2008-Mar 2016. Associated with Sutherland Global Services

Chennai, as Lead-Quality (Service Quality Management System).

Update management relay important information in the form of time

and accurate reports. Produce solid and effective strategies based on
accurate and meaningful data reports and analysis and/or keen
observations.
Have strong analytical skills, able to interpret data, able to identify
trends, also provided suggestions for improvements. Have developed
trust and professional rapport with employees and team members.
Ensure that all the Hygiene Metrics are meeting the targets
consistently in Programs. Conduct/Perform Audits, scrub/analysis on
day to day basis with the available raw data to identify correct failure
modes to identify potential failures that would affect the overall
performance of consultant in-turn the program which would directly
impact one of the stake holder-Customer, Client and the company.

Nov 2006Dec 2007. Associated with Slash Support India Pvt. Ltd. in
Alwarpet, Chennai, as Technical support Repetitive.

Handling of VOIP calls for Vonage.

Help the customer with the VOIP setup.
Configure wireless network connection.
Recommendation on Fax line setup and assist with settings.
Been a part of Best Technical support executive Service.

May 2006 Oct 2006. Associated with Crystal Cyber soft Pvt Ltd, PUNE, a
Faculty Cum .NET programmer.

Faculty Cum .NET programmer (PUNE)

Learn and teach C, C++ and .net

DECLARATION:

I hereby declare that the above particulars given are true and faith to t
best of my knowledge and belief.

Place: Yours sincerely,

Date: V.KISHORE KUMAR