S Email ID: shalene15@gmail.

com
SHALENE D’SOUZA
Phone No. : +919970278268

Date of Birth: 15th January 1992

Objective Seeking a marketing brand management position with a consumer

product, service or retail organization where I may contribute my
knowledge, skill set and leadership abilities.

 Knowledge of marketing techniques such as: Research, Buyer Behaviour and

Summary Branding.
 Innovative marketing skills. Able to think ‘outside the box’.
 Excellent in communication, both written and verbal.
 Excellent computer skills (Excel, Word and Power point).

Company name: Ultramax Infonet Technologies Pvt. Ltd.

Experience Designation: Assistant Manager - Business Development
Duration: 1st July 2016 – 8th December 2016
Responsibilities:

 Cold Calling.
 Providing information about the different services we provide, recruiting ,
corporate training & work force transformation.
 Setting up meetings with business analysts.
 Sending contents and duration for corporate trainings.
 Mailers for webinars and live webs.

Company name: FOYR (JBR Interio Technologies Pvt. Ltd.)

Designation: Assistant Manager Sales and Business Development
Duration: 15th May 2015 – 16th November 2015
Responsibilities:

 Accumulated market requirement by conducting a survey that helped in building

up future analysis.
 Helped and organized a Press Release of the company.
 Market Research on upcoming ready to move projects.
 Problematic areas were discovered and were put forward with possible solutions.
 Marketed the product by word of mouth and through social media channels.
 Helped in creating the training module for the FCP’s (Foyr Certified
Professionals)
 Prepared estimates to make cost budget packages.

Project Report on “Measuring the Level of Customer Satisfaction of AFTER-SALES

Internship service” provided by Eureka Forbes LTD (Pune Area).

Roles and Responsibilities:

 To survey 300 Customers of Eureka Forbes Ltd.

 To get the questionnaire filled in by the customers.
 To acquire other references for sale purpose.
  To convince the ‘Out of Warranty Out of Contract (OWOC)’ customers to take the
‘Annual Maintenance Contract (AMC) ’.

Abilities and Outcome:

 Screening through the data collected, the major cause (helpline no. being
unreachable) was detected and put forward to the service committee for
rectification.
 A specific amount of customer complaints were highlighted and tackled within
two days.
 Renewed AMC and sold three Eureka Forbes products to new customers.

Sinhgad Institute of Business Administration & Research (SIBAR) – MBA:

Achievements  Winner of the ‘Shark Tank’ event sponsored by ‘Mahindra Two Wheelers’ at the
Inter-College business plan competition for 2015 (Group of 3).
 Awarded the ‘Corporate Star’ title at ‘SIBAR Excellence Awards 2014’.
 Awarded 1st prize in Research Paper Writing Competition 2013- ‘Employment for
Differently Abled Fellowmen’.

Co-Curricular  JAN 2014: Participated in ‘The Apprentice’.

Activities  SEP 2014: Participated in ‘Research Paper Competition-2014’.
 SEP 2013: ‘Japanese – India Buddy Program’ for ‘Softbridge Centre for
Technology and Communications’.
 OCT 2013: Participated in State Level Seminar for ‘Research Paper
Competition’
Extra - Curricular
 DEC 2007: Completed ‘Bharat Natyam Margam.
Activities

Academic Sinhgad Institute of Business Administration & Research 2013 - 2015

Masters of Business Administration (Pune University) 68.63%

Ness Wadia College of Commerce 2010 – 2013

Bachelors of Computer Application (Pune University) 63.25%

Nowrosjee Wadia College 2008 – 2010

Science (HSC) 53%

St. Anne’s High School Mar 2008

10th (SSC) 81.23%

Skills  Good Communication skills.

 Can adapt easily to the surrounding and no generation gaps in socializing.
 A good team player and a fast learner of processes and technologies.

Dated: Till Date

Place: Pune Shalene D’Souza