Eloisa E.

Marpiga

BSBA-HRDM4

PRELIM Assessment of knowledge

Instructions

1. Enumerate and differentiate the three steps of change process by Lewin. (15pts)

Kurt Lewin created a three-step change process, each of those being essential to
a successful organizational transformation. "Unfreezing," the first step, is the process that
creates the process in motion for transformation. This stage undermines the status quo and
promotes awareness of the approaching need for change by bringing to light ingrained
attitudes and behaviors. By recognizing the limitations of current techniques, it effectively
creates a psychological preparedness for change by eliminating the prevailing attitude. The
procedure moves on to the "Moving" stage after the Unfreezing stage. The real changes are
introduced at this point. This step requires a carefully planned and provided implementation
plan, despite whether it includes implementing new policies, practices, or behavioral patterns.
Organizations or individuals need assistance while they adjust to the new operational
procedures. During this phase, support systems become essential for handling issues,
controlling opposition, and guaranteeing a seamless transition. The last phase, "Refreezing,"
integrates the modifications and makes them a part of the organization's or person's identity. It
involves establishing the new practices and norms through offering additional support. This
stabilization phase ensures the improvements last longer by preventing a relapse into the prior
state. Throughout Refreezing, ongoing integration and reinforcing exercises serve to strengthen
the altered state and establish it as the standard means of operating.

To put it simply, Lewin's change process offers an organized framework to help

navigate the organizational transition's intricacies and ensure a thorough and long-lasting
transformation.

2. What is an action research and how does it help organizations planned change? (15pts)
 Action research is a dynamic, collaborative method for solving problems
throughout businesses. It involves a process of planning, operation, analysis, and evaluation.
Iterative cycles like this one allow continuous changes based on immediate feedback. Action
research, in my opinion, is an effective tool for companies that are planning for change because
it develops a working environment that is adaptable and collaborative. Involving stakeholders
into the research process ensures that a variety of perspectives are taken into account, which
leads to better informed decisions. Furthermore, by allowing businesses to adjust their plans,
the continuous feedback loop improves the effectiveness and sustainability of change
implementation.

In general, action research encourages an organizational learning culture that is

in line with the changing opportunities and challenges of the fast-paced business environment
of today.