Professional Documents
Culture Documents
Aksyon-Sentral (Flowchart)
Aksyon-Sentral (Flowchart)
Incident
Report
Create
Uegent? Yes
Ticket
Pl at f o r m Us e r s
Assign ticket
to Dispatcher No
Cal l Tak e r
Junk Ticket Claim Contact
No Valid? Yes Hold Ticket
Ticket Responder
Te nant Admi n
Ticket mark as Give
feedback on Yes Resolved? Take Action
completed
the incident
Di s pat c he r
NO
Incident is
not
Resolved
Re s po nde r s