The Republic of the Union of Myanmar

Ministry of Commerce

The Consumer Protection Rules

18th January, 2022

 CONTENTS
No. Particulars Page
1. Chapter (I) Title and Definition 1
2. Chapter (II) Researching the Consumer Protection 2
Activities
3. Chapter (III) Formation of the Commission and 3
Convening of Meeting
4. Chapter (IV) Formation of the Working Committee 7
5. Chapter (V) Formation of Consumer Affairs 8
Committee and Convening of Meeting
6. Chapter (VI) Formation of Inspection Team and

7. Chapter (VII) 15
Conducting the Investigation
The Role of the Inspector 17
8. Chapter (VIII) Procedures for Recalling and Prohibiting 20
9. Chapter (IX) Announcement Regarding Taking Actions
10. Chapter (X)
11. Chapter (XI) 25 Providing Receipt or Document
12. Chapter (XII)
26
Scrutiny of Complaints and Mediation 27
Remedies for Damages 35
13. Chapter (XIII) Taking Actions 36
14. Chapter (Xlv) Appeal Process 38
15. Chapter The Role of Consumer Protection 40
(XV)
Associations
16. Chapter (XVI) Miscellaneous 43
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