How would you begin creating the process of empathetic rapport with her and why would you

consider it important to begin a process leading to a therapeutic relationship?

I would begin by acknowledging her feelings and fears which is essential to build rapport and
establishing trust. By showing empathy and understanding, the client will begin to feel safer and
believe in my caring for her.
I would then establish open communication by providing reassurance.
I would involve her in the decision-making process so she can remain an active participant in the
rehabilitation process. By involving her in the goal setting process, she will feel more
empowered and confident in participating in the routine.

What types of questions would you use to begin the process of establishing Rapport? Give three
examples of questions you would use to start the relationship and begin the process in this
introductory phase.
Open ended questions which encourage her to share more about her feelings and experiences
while provoking thought. She will facilitate a deeper understanding of her own emotional state,
while giving me the necessary tools to work further with her.
Reflective questions will allow her to reflect back on her progress and allow me to show that I
care and actively listen to her. Therefore, she is a valued patient.
Reassurance seeking questions aim to identify where she may need additional support.

How would you check her willingness and acceptance to start with the movement therapy and
confirm her own informed consent? What skills would you draw on to do this? And what
questions would you ask to make sure she understands what is going to happen and what is
required of her?
Skills to draw on: Active listening, patience, active learning, active teaching, adaptation.
Outline the process – discuss goals and benefits – address risks and concerns – discuss client’s
participation and expected output – confirm understanding and consent
Sample Qs:
"Do you feel comfortable with the outline of the therapy I've described, or is there anything
specific you'd like me to go over in more detail?"
"How do you feel about the goals we're aiming to achieve with this therapy? Do they align with
what you're hoping for in your recovery?"
“Do you have any concerns?”
“Do you understand everything I described to you or is there anything you’d like me to go over
again?”
In therapeutic work the accepted approach when helping assess the client’s situation at the
various stage of the encounter is for the practitioner to observe “signs and symptoms” and record
observations received: Signs are what the practitioner sees hears and interprets – Symptoms on
the other hand are what the client expresses- says and reports:
In therapeutic setting “Reflective Skills” are routinely used in communication encounters.
How would you check to make sure that what you have observed and what the client has offered
and reported is objectively correct? How would you go about engaging with her comment when
she says “she isn’t sure if she can go through with the exercise schedule?
Sample Questions:
“You seem hesitant to perform this exercise, would you like to tell me about why so I can make
necessary modifications or walk you through it accordingly?”
“Can you describe what specifically makes you unsure about going through with the exercise
schedule?"
Be prepared to adjust accordingly and regularly check in.