Professional Documents
Culture Documents
1.
and Systems Thinking
2.
Planning Your Content Strategy
Contents
Success
Conclusion
6.
What to expect?
content?
Content creation helps you to
R Resonance
Challenging our
paradigms
3.
Systems thinking and A content creator can use
content creation systems thinking to analyze
how their social media
As a content creator, it’s crucial campaign fits into the larger
to view the process of creating context of their brand's
content as a system. By doing content strategy.
that, creators can take a holistic
approach to their work and
better understand how different
They can identify how
elements of their content relate
different pieces of
to each other and their overall content interact with each
goals. other and with their
audience, and adjust their
approach accordingly.
4.
1c.
Tools of systems
thinking & application
to content creation
Content Optimization
6.
Importance of knowing
7.
Engagement
Increase the likelihood that they will spend time reading, watching, or listening
to your content, which can lead to higher levels of engagement, such as likes,
comments, and shares
Personalization
Helps you to personalize your content to your audience preferences. This will
make them feel understood which helps to build loyalty over time.
Overall, knowing your target audience is essential for creating content that is
effective, engaging, and achieves your goals. By taking the time to understand
your audience's interests, needs, and preferences, you can create content that
resonates with them and helps to build a deeper connection over time.
8.
2b. Here’s a step-by-step guide in
connecting with your target
How to find your audience:
target audience?
1. Understand target audience
9.
Analyze competitors Case Study
You can learn A LOT just by looking at
your competitors. Competitors are
those that are selling or offering
similar products or services.
To build personas, it’s essential to focus on the personalities and stories of your
audience. You can start building it with the template below:
Using systems thinking you have the ability to understand that certain traits that
did not seem connected could be a gateway to understanding your target
audience’s needs.
10.
Even if you already started selling your
digital products, this exercise can be
used to:
2c.
Creating content that
Identify opportunities to resonates with your
reach new customer audience
segments
Now that you have a holistic
understanding of who your target
audience are, the next important step
Improve the customer
is to question: Why would this person
journey
want to buy my product/ service? How
will what I’m selling fulfil their jobs to
be done?
Brainstorm strategies to
increase your customer
To conclude this chapter, let me
base
introduce to you the Value Proposition
Canvas. This framework helps to
Increase sales, product ensure that what you are selling is
engagement, and positioned around what the customer
customer retention values and needs. When you find that
sweet spot, creating content with that
framing can easily resonate with your
audience.
11.
Value Proposition Canvas
Gain Creators
Gains
Jobs to
be done
Products/
Services Pains
Pain Relievers
12.
3. Build brand awareness
By developing a consistent
brand voice & messaging, a
Planning Your content strategy will help
What's a brand?
A brand allows you to distinguish who you
are from your competitors. It’s more than
just a logo, name, or tagline - It’s the sum
of all the experiences, perceptions, and
interactions that people have with you.
14.
14.
If you don't think you’ve built a strong foundation for your brand. Here are some
tools to help you get started:
Message house
A message house will help you develop and organize key messages for your brand.
It’s designed to help you identify and articulate a clear and compelling story that
aligns with your goals and resonate with your target audience.
15.
Brand voice
Brand voice is a consistent way of conveying your brand message to your
audience. Words are an important part of your brand identity and when used
effectively, they can shape the way your brand is perceived.
Case Study
Educational Conversational
Here’s a rough guide you may follow when it comes to the frequency of posting
and what social media platforms you should leverage.
18.
4.
You won’t build a lasting r/s
with your audience
When targeting a mass audience, you
4a.
going viral is only about you
When you focus on virality, you lose
focus on creating value for your
Techniques for specific audience.
creating engaging
content
Why?
19.
Here’s what you can do instead
A. Leverage individual platforms’ purpose
In the previous chapter, I talked about the purpose of individual social media
platforms. To truly understand what type of content is most engaging on these
platforms, we must look at the Social Media Iceberg.
Superego Network
Represents some part of users’ ideal selves. What they
aspire to be.
Content that:
Speaks to their ideal selves
Satisfies their need for social approval & acceptance
Reduces their anxiety as they compare themselves to others
20.
Ego Network
Content that is defining our current selves & worth our
friends seeing. (bookmarkable content).
Content that:
Sparks conversation between people (eg. Life hacks & recipes)
Id Network
Id platforms are where users are their most
transparent, genuine selves. So, they expect brands to
be more genuine and transparent too.
Content that:
Strokes users’ curiosity, appetite for exploration, and genuine expression.
B. Use of storytelling
Storytelling is a powerful tool and we should never underestimate its powers:
21.
What makes a good story?
An identifiable protagonist.
68% 50%
Images Video
Fun Fact Inspirational Ask a
Quotes Question
22% 17%
Live Video GIFs
Contest or "Day in the "In case you
Giveaway life'" Video missed it"
Post
30% 26%
Text-based posts Stories
Lesson Link to
learnt recent blog
post
16%
URLs/ Links to 11%
brand content Q&As
26% 10%
Polls UGC
23.
5. Persuade my audience to purchase
[product/service] and include the CTA:
[your CTA]
6. Provide X powerful calls to action about
B. ChatGPT Prompts [product/service]
24.
5. Write a riddle about [topic]
Educational
6. Create a social media challenge to
1. Write a how-to social media post about encourage people to [activity]
[topic] 7.Come up with witty puns about [topic]
2. Explain [topic] to a kid 8. Create a social media post recommending
3. Write a social media post based on the [books, movies, podcasts, products, services,
statistic/information mentioned above etc.]
4. Create a short social media post
answering: [question]? Interacting
5. Mention a little-known fact about
1. Start a social media debate about
[topic].
[topic]
6. Write a tips and tricks social media post
2. Write a social media post asking a
about [topic].
question about [topic]
7. Write a social media post discussing a
3. Create a social media post asking for
myth about [topic].
[movies, books, podcasts, etc.]
8. Make a social media post about [topic]
recommendations
tips/benefits.
4. List x social media contest ideas
9. Explain in a social media post how X
5. Create a social media giveaway post for
works.
[product/service]
10. Write a social media post explaining the
6. Create a social media poll/quiz about
importance of [topic].
[topic]
7. Create a social media post announcing
Educational
a live Q&A session
1. Write a funny joke to post on social 8. Create X poll options for a quiz about
media about [topic] [topic]
2. Mention a fun fact about [topic] and
create a social media post about it
3. Write an analogy to explain [topic] and
create a social media post about it
4. Write a funny social media post about
[topic]
25.
YouTube
1. Generate some YouTube video titles
about [topic]
Prompts for different social media platforms 2. Write a script outline for a Youtube video
titled [title]
TikTok
3. Create an engaging intro for a YouTube
1. Write X TikTok Captions for a video about video titled [title]
[topic] 4. Write a hook for a Youtube video about
2. Write a TikTok video script about [topic] [topic]
3. Give me X TikTok challenge ideas. 5. Craft a short description for the video
script above
Facebook
1. Write an engaging Facebook post about Twitter
the company described above 1. Write a Twitter thread about [topic]
2. Produce a Facebook status about the 2. Generate a funny tweet about [topic]
benefits of [topic] 3. What are 10 tweets to post about
3. Write a Facebook post about [topic] [topic]?
4. Give me an interesting question to post 4. Produce 10 tweets based on the
on my Facebook Group about [topic] information above
5. Rephrase the content above as a catchy 5. Rewrite the content above as a tweet
Facebook post 6. Write a tweet about [topic] in a
6. Generate question ideas for a Facebook [adjective] tone
poll/quiz about [topic]
Instagram
1. Write a witty Instagram caption about
[topic]
2. Give me Instagram photo captions for a
picture of/about [topic]
3. Generate 10 viral Instagram Reel ideas
about [topic]
26.
Verbs for AI Prompts
Analyze Generate
Answer Illustrate
Argue Include
Brainstorm List
Change Make
Combine Narrow your focus
Compare Predict
Compile Produce
Craft Provide
Create Recommend
Criticize Rephrase
Critique Reword
Defend Rewrite
Define Sum up
Describe Summarize
Discuss Translate
Expand Write
Explain
30.
Utilizing multiple channels
5.
Promoting and
Measuring Your
Content's
Success My initial content ecosystem
31.
Starting from scratch is always the hardest thing. How does your content
reach others when you have 0 followers? How do you gain credibility when
you’re a ‘nobody’?
Consistency
3. Plan a regular schedule for promoting your content and stick to it. This will help
you build a loyal following and increase engagement with your brand over time.
32.
Content Ecosystem
Localised effort.
Reach & engagement is
high even without large
follower base
Lemon8 [15 posts/ month]
Bookmarkable
content
Reach & engagement is
high even without large
Ability to lean on other follower base
creators for support [Daily]
Slack
Community
Notion
Ability to lean on other
Templates
creators for support
[Daily] TikTok
33.
Optimize your content for each platform
Similar to how search engine optimization (SEO) works, social media optimization
involves various techniques, methods, and recommended approaches that are
aimed at achieving optimal reach and interaction with your intended audience.
The primary objectives of social media optimization include, but are not limited
to:
Profile Photo 200 x 200 320 x 320 400 x 400 170 x 170
34.
Twitter
Free Optimization Tools Optimization Tips
Followerwonk to refine your Reply back to all comments: Brands
following/followers and gather data using Twitter for customer service see a
Tweetdeck for real-time tracking, 19% lift in customer satisfaction. It
monitoring, and engaging doesn’t hurt to stay in touch with your
Twinsta to share your tweets on customers
Instagram Hashtags: Stay between the 8-14
range
Include a trackable link: This can be a
call to action or a featured product you
want to have your users go to
Facebook
Free Optimization Tools Optimization Tips
Facebook Ads Performance Grader Upload videos directly: You will
to audit and optimize your paid ads actually see more engagement if you
iconosquare instant Facebook Business upload your Facebook videos directly
Page audit instead of linking to YouTube
DrumUp to help you curate and share Be cognizant of promotion: Your
content fit for your audience Facebook ads can highlight your
Comment Picker to pick your Facebook products and services as much as
contest winners at random. possible, but organically, you will want
to do this every third or fourth post
Engage with transparency: When
there are not-so-nice comments, you
don’t need to hide or delete them all
35.
TikTok
Free Optimization Tools Optimization Tips
HypeAuditor for influencer marketing Be casual: Short & concise. Let your
workflows and analytics audience get to know you a little bit
BlueArcher’s TikTok marketing strategy more personally
checklist Link to other social profiles:
Pentos for TikTok analytics Especially visual ones like Instagram and
YouTube
CTA in your bio: A call to action in your
bio is key to optimizing your TikTok
page.
Instagram
Free Optimization Tools Optimization Tips
Phlanx to calculate your engagement Use all formats: use posts, videos,
Later to schedule your posts Stories, Highlights, Reels, and Instagram
Repost to easily repost live to maximize your exposure and
iconosquare’s instant Instagram audit engagement
Quick Insta checklist Hashtags: Stay between the 8-14
range
Include alt text for your images: Add
those important keywords
36.
YouTube
Free Optimization Tools Optimization Tips
TubeRanker for a channel audit Optimize for search: Add relevant
VidIQ to measure tags, watch time, and keywords to the title, description, and
share filename
TubeBuddy to manage your channel Select relevant category: Try to think
Kparser for YouTube keyword research of where the video would be best,
Punchbug’s YouTube video which won’t always correlate with your
optimization checklist company’s industry
Customize the thumbnail image:
Make the image as captivating as
possible so you can grab the user’s
attention to get them to view the video
Add closed captions: 92% of users
view videos with the sound off on
mobile and 83% watch with sound off.
It’s a good idea to add those captions
37.
2b.
Measuring the
success of your
content
Platform KPIs
Reach/ Impressions
Video Plays Post Interactions
Impressions Engagements
Link Clicks Profile Visits
38.
6.
Think of Systems thinking like a puzzle.
39.
This is me
Notion
Creator & Hi! I am Sheri, aka
Notion Freak. I
Systems build systems that
help you reach
Thinker your goals
based in intentionally,
sustainably, and
Singapore consistently.