Client Accountability When Hiring A

Virtual Assistant

Imagine being a business owner seeking to hire a virtual assistant for their digital marketing
skills. They perform well, and as a result of their social media management services, customer
engagement increases. However, the issue arises when, months later, they quit unexpectedly.
Without a formal contract agreement, they leave tasks unfinished.

Accountability is crucial when hiring a virtual assistant to maintain productivity and ensure that
responsibilities are effectively managed. Here are ways to have accountability between you and
your virtual assistant.

Set expectations
As a client, it is essential to communicate your needs to your virtual assistant. Set clear goals,
identify the priority tasks, agree on their schedule, and remain open to suggestions.
Use project management tools
There are many project management tools available to aid you and your virtual assistant in
keeping track of the workflow, particularly when handling projects involving business
outsourcing. These tools are beneficial not only for project management but also for time
management, progress tracking, documentation, and more.

Communication is key
Ensure that there are forms of communication available between the two of you, especially
when important details need discussion or in cases of emergency. Avoid leaving each other
hanging and make it a point to answer or acknowledge messages.

Keep private matters private

If your business deals with highly sensitive information, your virtual assistant needs to sign a
Non-Disclosure Agreement (NDA) to prevent any unauthorized disclosure of information.

Evaluate their progress

Give honest feedback, especially if they are new, to foster growth as a team. Provide sufficient
time for them to complete tasks. Provide additional time, if possible, when needed.

Closing Thoughts
Just as virtual assistants need to be accountable for their work, clients should also treat them
with respect. A working relationship is a two-way street, after all. A content and happy remote
worker will provide virtual assistance with a smile on their face. Hire a virtual assistant today
with accountability in mind, and build a safe, productive business that continues to earn
for you! Contact Timber Creek Virtual or visit 4109 N 25th St, Omaha NE 68111. You can
also call 531–233–4950 or email tcvdmseo@gmail.com