LETTER

STRUCTURES AND EXPRESSIONS

A - GENERAL STRUCTURE OF AN EMAIL/A LETTER NOTE:

1. Greeting/Salutation
- Dear ...
2. Body
1st parapraph (starting your email, use one of the following phrases to
start your email)
- Thank you for your letter I am happy to get
- It is great to hear that... your email. How
are you?
2nd paragraph (focus on the main ideas and answer the questions as
requested, you can start by stating the reasons for writing)
- Anyway, I was wondering about...

3. Conculusion
- I am looking forward to hearing from you. Write to me soon.
- Best wishes,

B – TYPES OF EMAIL/LETTER
B1. Formal
1. An email of complaint
2. An email of apology
3. An email of application
4. An email of giving information
5. An email of request
6. An email of giving opinions
B2. Informal
Useful phrases for the opening
- Thank you for your letter
- I was so surprised to hear that...
Other useful phrases
- I am writing this letter to tell about...
Closing
- Anyway, I must go and get on with my work
- Best wishes