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FORMAL LETTERS

1. LAYOUT
 Name and address of the sender – right top corner,
 Recipient’s address – below, from the left margin
 Date – on the right
 No punctuation following opening and closing formula
 Each paragraph – from the left margin, with one space-line between them
 Sender’s name and title – given under the signature

2. OPENING FORMULA CLOSING FORMULA


 Dear Sirs; Dear Sir/Madam Yours faithfully
 Dear Mr/Mrs/Ms Jones Yours sincerely
o Informal: Dear Susan Best regards/wishes

3. BEGINNING (first paragraph):


 We are writing to enquire about…/to confirm…/to apologize for…
 We are writing in connection with…
 We are interested in… and we would like to know…
 We would like to receive information concerning…
 We would like to enquire if you could…
 We are interested in entering into business relations with…

4. WHEN WE REPLY TO THE LETTER (second paragraph):


 Thank you for your letter of (date) concerning…
 With reference to your letter of (date) enclosing…
 We have received your letter of (date) asking if…
 In reply to your letter dated (date) enquiring about…

5. ENDING (last paragraph):


 I look forward to receiving your reply/order/products/etc.
 I look forward to hearing from you
 We are looking forward to your early reply
 A prompt reply will be appreciated
 We should appreciate a prompt reply
 Thank you for your help
If we have given some information in the letter, we can finish it as follows:
 I hope this information will help you
 Please (do not hesitate to) contact me/us if you need any further
information
 Please feel free to contact me if you have any further questions
TOPIC PHRASES
1. INVITING
 We would like to invite you (for a few days) to visit…
 I am writing on behalf of… to invite you to visit…
 I would like to know whether you would be interested in (coming for a
short visit to…)
 We would like to invite you to…

2. VISITING
 I would like to visit your (company) and have some formal disscussions
on…
 I hope to be in…next (month). Would it be convenient to visit you
on…?
 We would like to send our representatives to your company to…

3. GIVING GOOD NEWS


 I am pleased/delighted/happy to tell/inform/advise you that…

4. GIVING BAD NEWS


 I regret/am sorry to tell/ inform/advise you that…
 I am afraid that…
 We regret that…
 Unfortunately…

5. INTRODUCING LETTER’S SUBJECT


 With reference to...
 Further to…
 With regard to… (the phrase should not start the letter so it should not
be put in the first paragraph)
 I am writing in connection with…

6. ASKING FOR REACTION


 Please could you... …as soon as possible
 We would be grateful if you could… …without delay
 We would appreciate if you could… …immediately

7. ATTACHEMENTS
 I am enclosing...
 Please find enclosed…

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