WRITING REVISION

Unit 1: E-mails

structures:

1. Greeting: dear …,
2. Reason for writing
- Thank you for your email about...
- Just a quick email to let you know that....
- I’m writing to inform you that...
3. ordering the information

-
4. Concluding email: I look forward to hearing from you.
5. Closing: kind regards/ sincerely/ best regards/ All the best...
Unit 2: Invitation emails → accept and decline invitation

Structure of invitation emails:

1. Greeting: Dear...,
2. Inviting:
- I’d like to invite you to...
- I’m writing to invite you to...
- We are delighted to invite you to...
- It would be great if you could come...
3. Information:
- Our preview event will be held...
- In addition, we are delighted to announce...
4. Ask for confirmation of attendance: Could you please let me know if you can
come...
5. Concluding email: We look forward to seeing you at this event.
6. Closing: kind regards/ sincerely...
Structure of accept invitation:
1. Greeting: Dear...,
2. Accept/Decline:

*Accept

- Thank you for your invitation

- Many thanks for the invitation
- I’d be delighted to accept your invitation

*Decline:

- I’m sorry but I won’t be able to come

- I’m afraid (that) I will be unable to attend
- I’d love to come but...
- I’m afraid I can’t make it
3. Reason for accepting/declining:
- Although Mr... is unable to attend, … will be happy to take his place.
- Unfortunately, I have already made other arrangements.
4. Closing
- I look forward to seeing you.
- Looking forward to seeing you soon!
- Best wishes/Kind regards/All the best
Unit 3: Covering letter
Unit 4: Reporting reasons and results
Problem:

There has been a …

There appears to be a big problem with ...

The main problem seems to be that … / This seems to be mainly because of

Reasons:

Firstly, …/ Secondly, …

As a result of …

Because … / In order to ...

Results:
As a result, …

This has resulted in … / had led... /

resulting in …

Unit 5: Letter of complaint

1. The introduction should also include: the sender's name and address, the date, and
the recipient's name and address.
 - Dear [Recipient],
2. Body:
- I am writing to express my dissatisfaction with the service I received on (date). = I
am writing to complain about... = I am unhappy with...= I would like you to...
- I was promised [x] but instead received [y]. I would like you to [action requested]
as soon as possible.
- I have enclosed [evidence] to support my complaint. I am expecting a response to
this letter within [timeframe].
3. The conclusion:
- Sincerely, [Sender]

Unit 6: Summarizing
Unit 7: Making recommendations
Structure:

• Problems:
1. It seems (that) ….....
• Recommendations:
2. The most important thing to do would be …
3. I would then advise … to do sth
4. If possible, the company should …
5. If it becomes apparent that there are still problems, then one thing which could be
done is to do sth
6. However, it is hoped that this will not be nescessary
 7. I would strongly recommend that …

Unit 8: Informing a decision

1. Greeting/ Opening: Dear...

2. Reason for writing:
- This is to inform you of our decision to...
- I’m writing to inform you about...
3. Details:
- We are pleased/delighted to announce that...
- The Board has decided/agreed that...
- We reached a consensus that/about...
- The final decision was to...
- It was agreed that...
- We failed to reach an agreement about...
- We came to a decision that/about...