Helix Slant Gen7 Service Manual

USA Helix TM Slant *(17TM
Service Manual
Proprietary Copyright Notice
Copyright in this manual is owned by Aristocrat Technologies Pty Ltd and is protected by
Australian and International intellectual property laws.
Aristocrat Technologies Pty Ltd only permits use and other actions in relation to this manual by
a person who:
is an authorized licensee of Aristocrat Technologies Pty Ltd;
is licensed by each relevant gaming authority to possess equipment to which this manual
relates; and
at the time of the use or action, is legitimately in possession of the Aristocrat Technologies
Australia Pty Ltd equipment to which this manual relates.
Aristocrat Technologies Pty Ltd does not permit use or other actions in relation to this manual
by any other person. If you have not obtained a license from Aristocrat Technologies Pty Ltd to
use this manual or the equipment to which it relates, you should contact your local Aristocrat
Technologies Pty Ltd office to secure such license.
To the extent permitted by law Aristocrat Technologies Pty Ltd prohibits any copying, alteration,
modification, decompilation, or other tampering, adaptation, translation, sale, lease, or other
commercial exploitation of this manual or any part of it, or any removal, defacement, or
replacement of any registered trademarks of Aristocrat Technologies Pty Ltd which may appear
in this manual, software, or on the machinery in which it is embodied. In particular, to the extent
permitted by law, Aristocrat Technologies Pty Ltd prohibits any distribution of this manual to, or
access to this manual by, any person other than your employees and contractors who are bona
fide engaged in the operation of the equipment to which this manual relates.
Open Source Software
In some instances, Aristocrat Technologies Pty Ltd uses Open Source Software that is
distributed, without limitation, under any one or more of the following licenses: GNU GPL or
BSD. In such instances, the following language shall also apply:
Copyright © 2014, Aristocrat Technologies Australia Pty Ltd.
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted
provided that the following conditions are met:
redistributions of source code must retain the above copyright notice, this list of conditions and
the following disclaimer;
redistributions in binary form must reproduce the above copyright notice, this list of conditions
and the following disclaimer in the documentation and/or other materials provided with the
distribution.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS

“AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT
HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED
TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR
PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY
OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Trademarks
Aristocrat and Aristocrat game names and Aristocrat products mentioned in this manual are
trademarks or registered trademarks of Aristocrat Technologies Australia Pty Ltd.
Record of Amendments USA Helix™ Slant *(1™ Service Manual
Record of Amendments
Rev. Date Description By
01 Feb 2014 Original issue for submission. K.P.
02 Apr 2014 Original issue. K.P.
This document contains confidential information that is proprietary to Aristocrat Technologies Pty Ltd. It can not be copied or disclosed to unauthorized parties.
© 2014 Aristocrat Technologies Australia Pty Ltd. All rights reserved.
14 April 2014 AM-0248-02 4

Contents USA Helix™ Slant GEN7™ Service Manual
Contents
Table of Contents
Introduction..........................................................................................................15
General Description............................................................................................17
Physical Description................................................................................................................17
Functional Description............................................................................................................24
Specifications...........................................................................................................................25
Installation............................................................................................................27
Pre-Installation Requirements................................................................................................27
Installation Procedure..............................................................................................................29
Positioning the EGM.............................................................................................................................29
Connecting the EGM ............................................................................................................................30
Pre-start Connections, Checks, and Power Up.....................................................................................30
Configuring the EGM.............................................................................................................................31
Commissioning the EGM......................................................................................................................32
Machine Modes....................................................................................................33
Modes of Operation .................................................................................................................33
Play Mode..................................................................................................................................33
Player Operation...................................................................................................................................36
Main LCD Screen..................................................................................................................................37
Sounds and Tunes................................................................................................................................37
Buttons..................................................................................................................................................37
EGM Self-Monitoring.............................................................................................................................37
Light Tower............................................................................................................................................39
Electromechanical Meters.....................................................................................................................40
Electronic Meters .................................................................................................................................41
Start, Reset, and Restart Procedure.....................................................................................................42
Operator Mode Menu...............................................................................................................50
14 April 2014 AM-0248-02 5

Machine Identification...........................................................................................................................56
Operator Setup/Selections....................................................................................................................57
Accounting Information.........................................................................................................................68
Diagnostics Information Menu...............................................................................................................82
Test/Diagnostics Mode Menu................................................................................................................98
Miscellaneous Menu........................................................................................................................... 113
Current Lockup....................................................................................................................................128
Cabinet...............................................................................................................129
General Description...............................................................................................................129
Cabinet and Doors.................................................................................................................130

Main Door............................................................................................................................................130
Top Door..............................................................................................................................................130
Lower Door..........................................................................................................................................131
Door Latches and Locks.....................................................................................................................131
Key Switches.......................................................................................................................................131
Cabinet Security..................................................................................................................................132
Logic Cage..........................................................................................................................................133
Midtrim................................................................................................................................................134
Button Assembly.................................................................................................................................134
Main LCD Screen................................................................................................................................136
Electromechanical Meters (optional)...................................................................................................136
Light Tower (optional)............................................................................................................137

Disassembly and Assembly Procedure ..............................................................................................137
Removal and Replacement Procedure...............................................................................................137
Audio System.........................................................................................................................138
Removal and Replacement Procedures.............................................................................................138
Bill Acceptor Cage (optional)...............................................................................................................139
SEI............................................................................................................................................140
SEI Setup............................................................................................................................................140
SEI Board............................................................................................................................................140
SEI Power Supply Unit........................................................................................................................144
Maintenance............................................................................................................................146
14 April 2014 AM-0248-02 6

Power Supply.....................................................................................................147
Overview.................................................................................................................................147
Technical Description............................................................................................................148
Operating and Storage Environment...................................................................................................148
Maintenance............................................................................................................................148
Fuses..................................................................................................................................................148
Bill Acceptor......................................................................................................150
Overview................................................................................................................................150
JCM UBA Bill Acceptor..........................................................................................................151

Physical Description............................................................................................................................151
Maintenance........................................................................................................................................154
Maintenance............................................................................................................................156
Cleaning..............................................................................................................................................157
Voucher Printer..................................................................................................158
Overview.................................................................................................................................158
FutureLogic Printer (optional)...............................................................................................158

General Description............................................................................................................................158
Voucher Handling................................................................................................................................161
Troubleshooting..................................................................................................................................163
TransAct Epic 950 Printer (optional)....................................................................................164

Sensors...............................................................................................................................................168
Cleaning..............................................................................................................................................168
Nanoptix Paycheck Printer (optional)..................................................................................172

14 April 2014 AM-0248-02 7

Cleaning..............................................................................................................................................174
Maintenance............................................................................................................................177
Checking the Printer Function.............................................................................................................177
Removing Excess Dust.......................................................................................................................177
Cleaning the Print Head......................................................................................................................177
LCD Screens......................................................................................................178
Overview.................................................................................................................................178
General Description...............................................................................................................178
Technical Description............................................................................................................179
Electrical Specifications......................................................................................................................179
On-Screen Display (OSD)......................................................................................................180
Touch Screen..........................................................................................................................181
Specifications......................................................................................................................................181
Operation............................................................................................................................................181
Touch Screen Calibration....................................................................................................................181
Maintenance............................................................................................................................181
Main Logic Assembly........................................................................................182

Overview.................................................................................................................................182
Functional Description.........................................................................................................................183
Carrier Board Assembly........................................................................................................183

COM Express Module.........................................................................................................................184
Carrier Board.......................................................................................................................................185
Mass Storage Device..........................................................................................................................191
Smart Card..........................................................................................................................................192
Video Graphics....................................................................................................................................193
Description of Connectors...................................................................................................................194
Maintenance............................................................................................................................196
Replace Backup Battery......................................................................................................................197
Guidelines for Disposal of Lithium Batteries.......................................................................................198
14 April 2014 AM-0248-02 8

Backplane..........................................................................................................199
Overview.................................................................................................................................199
Technical Description..........................................................................................................................200
Backplane Board....................................................................................................................201
Connectors .........................................................................................................................................202
Maintenance............................................................................................................................204
Communications Interface...............................................................................205
Overview.................................................................................................................................205
Communications Interface Board.........................................................................................205

Maintenance............................................................................................................................206
Fiber Optic Interface.........................................................................................207

Overview.................................................................................................................................207
Functional Description.........................................................................................................................207
Fiber Optic Interface..............................................................................................................208

Technical Description..........................................................................................................................208
Interface Connections.........................................................................................................................209
Maintenance............................................................................................................................210
Serial Protocol Converter.................................................................................212

Overview.................................................................................................................................212
SPC2.5 Converter Kit ............................................................................................................212

SPC2.5 Board.....................................................................................................................................212
Maintenance............................................................................................................................217
Fault Finding......................................................................................................218
Machine Alerts........................................................................................................................218
Message Displays and Conditions.......................................................................................219

Cabinet................................................................................................................................................219
14 April 2014 AM-0248-02 9

Power..................................................................................................................................................221
Bill Acceptor (optional) .......................................................................................................................222
Printer (optional)..................................................................................................................................223
LCD Screens.......................................................................................................................................224
Electronic Meters................................................................................................................................225
Reset Messages.....................................................................................................................226
Glossary.............................................................................................................227
Index...................................................................................................................231
14 April 2014 AM-0248-02 10

List of Figures
Figure 1 - Typical EGM with Casino Topbox...................................................................................................... 18
Figure 2 - Typical Low Boy EGM....................................................................................................................... 19
Figure 3 - Typical EGM Internal View................................................................................................................ 20
Figure 4 - Typical EGM Internal View................................................................................................................ 21
Figure 5 - View of Typical EGM with Button Deck Slid Out............................................................................... 22
Figure 6 - Typical EGM Functional Diagram...................................................................................................... 24
Figure 7 - Casino Top Front and Side View – Dimensions................................................................................ 28
Figure 8 - Low Boy Top Front and Side View – Dimensions............................................................................. 28
Figure 9 - Basic Game Operation in Play Mode................................................................................................ 34
Figure 10 - Format of Game Display................................................................................................................. 35
Figure 11 - Location of CompactFlash and Smart Card in Logic Cage............................................................. 42
Figure 12 - Abloy Keyway and Quick Change Core ....................................................................................... 132

Figure 13 - Hyperlink SEI Board - Component Layout.................................................................................... 141
Figure 14 - 24-12V Power Board - Component Layout................................................................................... 145
Figure 15 - JCM UBA Bill Acceptor.................................................................................................................. 151
Figure 16 - JCM Bill Acceptor Input/Output Connector................................................................................... 153
Figure 17 - FutureLogic Printer....................................................................................................................... 159
Figure 18 - FutureLogic Interface Cable Port Pin Locations........................................................................... 160
Figure 19 - FutureLogic Printer Removal........................................................................................................ 162
Figure 20 - Sample Test Voucher.................................................................................................................... 163
Figure 21 - TransAct Epic 950 Voucher Printer............................................................................................... 164
Figure 22 - Sample Test Voucher.................................................................................................................... 170
Figure 23 - Nanoptix Paycheck Voucher Printer............................................................................................. 172
Figure 24 - Nanoptix Paycheck Voucher Printer Drawer Fully Open.............................................................. 173
Figure 25 - Nanoptix Paycheck Voucher Printer Voucher Stack..................................................................... 173
Figure 26 - Nanoptix Paycheck Voucher Printer Feeding the Voucher........................................................... 174
Figure 27 - Removing the Nanoptix Paycheck Voucher Printer...................................................................... 175
Figure 28 - Self-Test Voucher.......................................................................................................................... 176
Figure 29 - Logic Cage and Location of Carrier board.................................................................................... 182
Figure 30 - Typical Carrier Board Layout (Issue D)......................................................................................... 185
Figure 31 - Typical Carrier Board Block Diagram............................................................................................ 186
Figure 32 - POST Code Display...................................................................................................................... 190
Figure 33 - Backplane Board Location............................................................................................................ 199

Figure 34 - Backplane Board Component Locations....................................................................................... 201
Figure 35 - Communications Interface Board - Component Layout................................................................ 205
14 April 2014 AM-0248-02 11

Figure 36 - Communications Interface Board - Mounting................................................................................ 206
Figure 37 - Fiber Optic Interface Board........................................................................................................... 208
Figure 38 - Fiber Optic Interface Board - Mounting..........................................................................................211
Figure 39 - SPC2.5 Board............................................................................................................................... 213
Figure 40 - EGM with Hyperlink and SPC2.5 Protocol Converter................................................................... 215
Figure 41 - EGM with SPC2.5 Protocol Converter.......................................................................................... 216
14 April 2014 AM-0248-02 12

List of Tables
Table 1 - EGM Modules..................................................................................................................................... 17
Table 2 - EGM Key Types.................................................................................................................................. 23
Table 3 - Physical Characteristics..................................................................................................................... 25
Table 4 - Supply Voltage Requirements............................................................................................................ 25
Table 5 - Power Requirements with Dual LCD Screen Configuration............................................................... 25
Table 6 - Auxiliary Power................................................................................................................................... 26
Table 7 - Environment....................................................................................................................................... 26
Table 8 - Two-Tier Light Tower........................................................................................................................... 39
Table 9 - Light Tower Tiers - Switch Settings..................................................................................................... 40
Table 10 - Operator Mode Menu Displays – Overview...................................................................................... 51
Table 11 - Log Sizes.......................................................................................................................................... 82
Table 12 - Details of Tests............................................................................................................................... 102
Table 13 - SEI Board Connectors.................................................................................................................... 140
Table 14 - Status LEDs on SEI Board............................................................................................................. 142
Table 15 - Input/Output Interfaces................................................................................................................... 144
Table 16 - Specification Summary................................................................................................................... 147
Table 17 - DC Outputs .................................................................................................................................... 147
Table 18 - Operating Environment................................................................................................................... 148
Table 19 - Storage Environment...................................................................................................................... 148
Table 20 - Blink Error Code............................................................................................................................. 155
Table 21 - FutureLogic Printer Specifications.................................................................................................. 160
Table 22 - TransAct Epic 950 Voucher Printer Specifications......................................................................... 165
Table 23 - Sensor Functions of the TransAct Epic 950 Voucher Printer.......................................................... 168
Table 24 - TransAct Epic 950 Voucher Printer Status LEDs............................................................................ 171
Table 25 - LCD Assembly Specifications (typical)........................................................................................... 179
Table 26 - OSD Button Functions.................................................................................................................... 180
Table 27 - Touch Screen Specifications........................................................................................................... 181
Table 28 - COM Express Module.................................................................................................................... 184
Table 29 - Ethernet LED Functions................................................................................................................. 187
Table 30 - UART Allocation.............................................................................................................................. 188
Table 31 - SPI Channel Allocation................................................................................................................... 189
Table 32 - Description of LEDs........................................................................................................................ 190
Table 33 - Description of Connectors.............................................................................................................. 194
Table 34 - Backplane Connection Function and Type..................................................................................... 202
Table 35 - Interface Connections..................................................................................................................... 209
14 April 2014 AM-0248-02 13

Table 36 - SPC2.5 LED Operation.................................................................................................................. 214
Table 37 - SPC2.5 Board Connectors and Pinouts......................................................................................... 216
Table 38 - Fault Finding - Lamps and LEDs.................................................................................................... 219
Table 39 - Fault Finding – Sound.................................................................................................................... 220
Table 40 - Fault Finding - Power..................................................................................................................... 221
Table 41 - Fault Finding - Bill Acceptor............................................................................................................ 222
Table 42 - Fault Finding – Printer.................................................................................................................... 223
Table 43 - Fault Finding - Main LCD Screen................................................................................................... 224
Table 44 - Fault Finding - Topbox LCD Screen................................................................................................ 225
Table 45 - Fault Finding - Electronic Audit Meters........................................................................................... 225
Table 46 - Fault Finding - Messages............................................................................................................... 226
14 April 2014 AM-0248-02 14

Introduction USA Helix™ Slant GEN7™ Service Manual
Introduction
Introduction
The purpose of this document is to provide information about the features of the Aristocrat
electronic gaming machine (EGM).
Tips for Using this Document

Steps for individual tasks within a procedure are numbered for your reference and should be
followed in the order presented.
Menu items and playbutton names appear in bold Arial font.

For example: On the File menu, click Exit.
Screen messages appear in monospaced Courier New font.
For example: The Cancel Credit Call Attendant message displays.
Special Symbols
Warnings, Cautions, and Notes appear throughout this manual. They are designated as shown
below:
WARNING
Indicates an operating procedure or maintenance practice which, if not correctly
followed, could result in personal injury or loss of life.
CAUTION
Indicates an operating procedure or maintenance practice which, if not strictly
observed, could result in damage to or destruction of the equipment, or corruption
of the data.
NOTE
Indicates an operating procedure, maintenance practice, or condition which
requires highlighting.
Support Contact
For technical assistance please contact your local service organisation.
14 April 2014 AM-0248-02 15

Introduction USA Helix™ Slant GEN7™ Service Manual
Additional Information
Additional information is available in the following documents.
Operator Manual
The operator manual is mainly aimed at club staff, particularly floor personnel.
Gives a general overview of the hardware and software.

Provides procedures for day to day operations and general maintenance.
Service Manual
The service manual is mainly aimed at technicians. It covers areas of machine servicing and
maintenance that must be carried out by licensed technicians.
Gives a general overview of the hardware and software.

Provides instructions for installation and fault finding.
Parts Catalogue
The parts catalogue is aimed at operators and service technicians.
Shows illustrations of each of the components of the EGM.

Links each illustration with part numbers.
Important Safety Information

This document contains important information about the use of the equipment and hazards
involved in owning and operating the equipment to which it relates. The equipment can be very
hazardous if used other than in accordance with this document.
If you do not follow the directions in this manual and on warning labels you increase the risk of
the following things occurring:
Serious personal injury, including electrocution and amputation. Unless you are a trained
technician, tampering with the EGM can kill you.
Serious damage to the equipment.
Serious damage to other equipment.
Serious damage to the premises housing the equipment.
Rendering the warranty void.
You must read this document before using the equipment or opening any part of the equipment.
Ensure your staff do too.
The equipment itself is marked with important warning labels detailing dangers.
Check for warning labels whenever opening any part of the equipment.
Read and comply with all warning labels you see when operating or opening the
equipment.
Under no circumstances remove or alter any warning label.
14 April 2014 AM-0248-02 16

General Description USA Helix™ Slant GEN7™ Service Manual
General Description
Physical Description
Aristocrat™ electronic gaming machines (EGMs) are assembled from various modules. The
following table identifies and describes the various EGM modules.
Table 1 - EGM Modules
EGM Module Description

Cabinet The cabinet is the outer enclosure that houses the EGM
components.
LCD screen(s) The main LCD screen is the primary display for game operation
and status. The EGM can be configured with an additional LCD
located above the main LCD screen to provide additional game and
jackpot display.
Touch screen The touch screen on the main LCD screen allows game play by
touching the screen.
Carrier board The carrier board interfaces with the EGM components, and it
houses the central processor and other logic components.
Backplane board The backplane board connects the carrier board to the EGM
components.
Logic cage The logic cage is a secure enclosure that houses the carrier board
assembly. The section of the backplane board that interfaces with
the carrier board is located at the back of logic cage.
Power supply unit The power supply unit converts AC power input voltage into
(PSU) low voltage DC power directed to the EGM components via the
backplane board.
Bill acceptor (optional) The bill acceptor validates inserted notes and vouchers. Validated
bills and vouchers are stored in the bill cashbox.
Player marketing The player marketing module interfaces with a venue network
module (PMM) system that records player transactions and sends messages to
(optional) individual players.
Electromechanical Electromechanical meters are used to record accounting data in a
meters (optional) physical format.
Voucher printer The voucher printer provides players with redeemable vouchers.
(optional)
Communications The communications interface links the EGM to networks and other
interface (optional) equipment.
Light tower (optional) The light tower provides additional customer service and security.
11 April 2014 AM-0248-02 17

Figure 1 - Typical EGM with Casino Topbox
10
7
11
5 12
4 13
14
3 15
16
2
1 17
G03494
Legend
1 Footrest 7 Main LCD screen 13 Bill Acceptor Entry
2 Main Door 8 Upper LCD Screen 14 Belly Door Lock
3 Play Buttons 9 Casino Topbox 15 Belly Door
4 Mid trim 10 Top Door 16 Cabinet
5 Ticket Exit 11 Audit/Meter Key 17 Drop Door
Switches
6 PMM 12 Speakers (4 off)
11 April 2014 AM-0248-02 18

Figure 2 - Typical Low Boy EGM
7
8
6
5 9
4
10
11
3 12
2 13
14
G03495
Legend
1 Footrest 6 PMM 11 Belly Door Lock
2 Main Door 7 Main LCD Screen 12 Belly Door

3 Play Buttons 8 Audit/Meter Key 13 Cabinet
Switches
4 Mid Trim 9 Speakers (4 off) 14 Drop Door
5 Ticket Exit 10 Bill Acceptor
11 April 2014 AM-0248-02 19

Figure 3 - Typical EGM Internal View
2 5
1 6
G03593
Legend
1 Electromechanical 4 Gas Struts 7 Right Latch
Meters
2 Left Latch 5 Logic Cage
3 Door Optics 6 Door Switch
11 April 2014 AM-0248-02 20

Figure 4 - Typical EGM Internal View
2
3
4
1
G03498
Legend
1 SEI Cages (Optional) 3 Main Door Locks
2 Door Latch Release 4 Comms (optional)
11 April 2014 AM-0248-02 21

Figure 5 - View of Typical EGM with Button Deck Slid Out
G03502
Legend
1 Ticket Printer 3 Bill Acceptor
2 Power Supply
11 April 2014 AM-0248-02 22

The EGM requires keys for the following locks/switches to establish effective security and
correct operation. A key can only be removed from its lock/key switch when returned to the
locked position. Key and lock types can vary between markets.
Table 2 - EGM Key Types
Name Function Type

Meter/Audit Key Allows access to the Operator Mode Menu (refer
Switch to Machine Modes). To access the Operator
Mode Menu, insert the meter/audit key and turn it
clockwise.
Allows viewing of the electromechanical meters
G03507
(optional). To view the meters, insert the key and
turn it counterclockwise.
Reset Key Allows the operator to reset the EGM after a
Switch handpay (refer to Machine Modes). To reset
(optional) the EGM, insert the reset key and then turn it
G03507
clockwise and back again.
Main Door Lock Allows the operator to open the main door. Insert
the key and turn it clockwise. KEY
_002
Logic Cage Allows the operator access to the logic cage.

Lock (optional) Insert the key and turn it clockwise. KEY
_002
Bill Acceptor Allows the operator access to remove the bill

Cage Door cash box. When two locks are configured, one KEY
_002
Lock(s) key turns clockwise and the other key turns
(optional) counterclockwise to open.
11 April 2014 AM-0248-02 23

Functional Description
All processing by the EGM is done on the carrier board. The carrier board contains the central
processor and the software required for game generation and video graphics. All data and
control signals to and from the carrier board are distributed by the backplane board.
The backplane board also distributes regulated low-voltage power from the power supply unit.
Figure 6 - Typical EGM Functional Diagram
00000000
Upper Main Playbuttons Electromech.
LCD Screen Speakers LCD Screen and LEDs Printer Meters Light Tower
Touchscreen Signal
Light Tower Signal

Playbutton Signal
Meter Increment
Playbutton LED
Sound Signal
Video Signal
Video Signal
Serial Data
Serial Data
Carrier Board Signal Backplane Board
Audit and Control Interface
Communication Signal
Denomination Signal
Audit Information
Protocol Signal
Bank Note
and/or Ticket
Communications Acceptor
Interface Display and
Indicators
I/O
Network Processor/
Subsidiary Equipment
Network Communications
G03484
Some peripherals and modules are not configured in some jurisdictions and external network
communications modules will vary depending on EGM configuration.
11 April 2014 AM-0248-02 24

Specifications
Table 3 - Physical Characteristics
Dimensions Community Topbox
Height of cabinet casino top 1560.97mm

Height of cabinet low boy 1248.5mm
Width at back of cabinet 717.35mm
Depth of cabinet 738.3mm
Weight
With community topbox and bill acceptor (approximate)

Combustible weight 29.3lb
NOTE
Cabinet heights in the preceding table are without casters. Allow an additional
30mm (1.18”) when casters are configured.
The power supply and monitor are capable of accepting different AC power voltages.
Table 4 - Supply Voltage Requirements
Mains Input Voltage
Minimum 100V AC
Maximum 264V AC
Frequency 50Hz/60Hz
Typical power consumption values are dependent on actual EGM configuration. The values in
the following table are given for EGMs with high range options.
Table 5 - Power Requirements with Dual LCD Screen Configuration
Mains Input Current 115V AC 240V AC
EGM Typical 1.65A 0.8A

Power Consumption at Nominal Voltage 115V AC 240V AC
EGM Typical 190W 190W
Typical Heat Load 650BTU/hr 650BTU/hr
11 April 2014 AM-0248-02 25

Table 6 - Auxiliary Power
Maximum Load Current 115V AC 240V AC
Auxiliary Power Outlet (main switch controlled) 1A 1A

Auxiliary Power Outlet (independently switched) 1A 1A
Power Factor 115V AC 240V AC
Load ≥ 200W ≥ 0.95 ≥ 0.95
Table 7 - Environment
Operating Storage
Minimum Temperature 10°C -20°C
Maximum Temperature 40°C 60°C
Relative Humidity 0 - 85% non-condensing 0 - 95% non-condensing
11 April 2014 AM-0248-02 26

Installation USA Helix™ Slant GEN7™ Service Manual
Installation
Pre-Installation Requirements
The following is required to install an electronic gaming machine (EGM):
Jurisdictional approval (to be sighted).

A floor plan.
Access to mains power outlets and connection cables of peripheral devices to the EGM.
EGM keys (when locks are configured).
Different tournament community games require different numbers of EGMs.
WARNING
All mains wiring must be installed by a qualified electrician and comply with the
relevant national/jurisdictional standards for mains wiring.
The EGM is a heavy item. Follow the applicable national standard and code of
practice for manual handling.
The EGM is not to be installed in an area in which a water jet could be used.
If the AC power cord is damaged it must be replaced by the manufacturer, its
service agent, or similarly qualified persons in order to avoid hazards.
CAUTION
The EGM must be transported and handled with care. Ensure the EGM is not
dropped, severely bumped, or inappropriately moved.
11 April 2014 AM-0248-02 27

Figure 7 - Casino Top Front and Side View – Dimensions
1561mm (61.45”)
G03505
717mm (28.23”) 738mm (29”)
Figure 8 - Low Boy Top Front and Side View – Dimensions

1249mm (49.13”)
G03506
717mm (28.23”) 738mm (29”)
11 April 2014 AM-0248-02 28

Installation Procedure
WARNING
An appropriately licensed technician must install and commission the EGM.
The following procedures are used to mount, connect, and commission the EGM into service.
WARNING
Take care during shipping and transit to prevent EGMs from toppling. Secure all
loads prior to transport.
Ensure all EGMs and base assemblies being moved are secured to form a single
assembly.
Base assemblies or furniture must be constructed appropriately to support the
weight of the EGM as well as loads applied from forces imposed, in keeping with
relevant standards.
Installation and commissioning of EGMs, including configuring machine options and the
sealing/unsealing of logic cages must comply with the regulations of the jurisdictional authority.
Positioning the EGM

The EGM can connect to data cables and power in one of two ways:
Over a false floor. Cables run beneath the false floor and are brought through the floor
directly under the EGM.
Over a cable trough laid on top of the floor. The trough enters the EGM through apertures
on the side and rear panels.
NOTE
The socket-outlet shall be installed near the equipment and shall be easily
accessible.
Unused apertures can be blanked with the provided plates.
WARNING
All mains power wiring must be installed by a qualified electrician and comply with
the relevant national/jurisdictional standards for mains wiring.
The same basic procedure is used for both mounting methods.
To position the EGM:
1. Unlock and remove the lower door.
2. Wheel the EGM into place.
3. Screw down the two jacks positioned at the front of the cabinet until pressure is taken off
the front wheels.
11 April 2014 AM-0248-02 29

The casters can be removed from the EGM or left in place depending on venue requirements.
To remove the rear casters from the EGM tilt the EGM forward and access the caster mounting
from under the base.
WARNING
The EGM is a heavy item. Follow the applicable national standard and code of
practice for manual handling.
To remove the front casters from the EGM:
1. Remove the screws along the top edge of the footrest just inside the lower door.
2. Remove the casters.
3. Replace the footrest plate.
Connecting the EGM

The EGM is connected to mains power via a flexible power cord configured with a standard IEC
line socket and a three-pin mains plug. Cord anchorage components will be configured to the
flexible power cord.
To connect the EGM to power:
1. Connect the IEC line socket to the inlet at the rear of the power supply unit.
2. Place the moulded ferrule from the cord anchorage kit around the mains cord where it will
pass through the EGM floor plate. Leave plenty of slack on both sides of the ferrule.
3. Slide the ferrule and cord into the cutout in the access plate as shown.
4. Place the access plate in position on the floor plate and secure it with the screws provided.
5. Plug the flexible power cord into the mains outlet.
6. Secure the floor plate in the base of the EGM using the original screw.
7. Close the lower door.
Pre-start Connections, Checks, and Power Up

Perform the following EGM connections and checks:
1. Check that the carrier board is firmly seated in the logic cage.
2.
NOTE
For information on accessing PCBAs, refer to the relevant sections.
It is not necessary to select the voltage, as the power supply assembly
automatically accepts a wide range of AC voltage.
11 April 2014 AM-0248-02 30

3. Connect the EGM power cable to mains power. The power cable can enter the cabinet
either via an aperture in the base of the cabinet near the power supply or via an aperture in
the rear wall of the cabinet.
4. Switch on the EGM and close the main door. The LCD screens and the lighting system
power up. The EGM performs self-testing procedures for a few moments and any faults
detected are highlighted by a message on the main LCD screen. To fix faults, refer to the
Machine Modes - Current Lockup section.
5. The main LCD screen is configured with a touch screen. Perform the touch screen
calibration procedure. For more information, refer to the Machine Modes section.
Configuring the EGM

Configuring the EGM enables venues to specify the way an EGM operates. A variety of
identifications, options and settings need to be entered to configure the EGM.
To configure the EGM:
1. Follow the reset and restart procedure. For more information, refer to the Machine Modes
- Start, Reset and Restart Procedure section. The procedure enables the operator to set
appropriate values and identifications from the Machine Options display and the other
Operator Setup/Selections menus presented in the Operator Mode Menu system.
2. Use the menus under Operator Mode Menu > Operator Setup/Selections Menu to
configure the hardware and software.
3. Perform any required system setup procedures on the site controller (if connected). These
can include:
■■ Configuring additional EGM items including serial number (to match the EGM serial
number), poll address, name for the base game variation number, jurisdiction code,
credit denomination and currency denomination.
■■ Configuring the EGM game items including game variation number, name for the
game variation number, game progressive group ID, name of the progressive levels in
the game and game configuration poll message data.
The EGM has been configured.
11 April 2014 AM-0248-02 31

Commissioning the EGM

With the EGM checked and powered up, perform the following processes:
1. Check that the EGM program type and variation match the customer order. For more
information, refer to the Machine Modes section.
2. Observe the EGM self-tests for any faults. For more information, refer to the Machine
Modes - Test/Diagnostics Mode section. Perform a range of tests as appropriate using the
audit mode options.
3. If the EGM is operating on a network system, it can now be connected and installed on the
network. For installation procedures, refer to the manual for the specific communications
network used.
NOTE
The aperture in base of each side wall of the cabinet is generally used to allow data
cabling to travel between adjacent EGMs.
4. Ask the operator to read and record the values on the electromechanical meters (optional)
and electronic meters (as required by applicable jurisdictional requirements).
5. Where the venue permits, monitor operations for any faults:
■■ If a bill acceptor is configured, insert a valid bill and confirm that it is read and credited
correctly. If the bill is not accepted on the second attempt, repeat the test on another
bill. If the second bill is not accepted and credited, replace the bill acceptor.
■■ If a voucher printer is configured, perform the test operations under Operator Mode
Menu > Test/Diagnostics Mode Menu and appropriate maintenance operations.
6. Log installation data as specified by the appropriate jurisdictional requirements.
The EGM can now commence operations.
11 April 2014 AM-0248-02 32

Machine Modes USA Helix™ Slant GEN7™ Service Manual
Machine Modes
Modes of Operation
The electronic gaming machine (EGM) operates in two modes:
Play mode permits game play while the lower main door is closed and locked, the meter/
audit key is in the neutral position and there are no fault or lockup conditions.
Audit mode allows the operator to configure the EGM, view audit information, perform
EGM tests and reset EGM faults. To access this mode, set the meter/audit key to the audit
position.
Play Mode
In play mode the EGM:
Permits game play.

Displays graphics for player operation.
Operates security and audit features.
Monitors and records game play.
Runs self-checking/testing.
Displays guidance for players, operators, and technicians.
Depending on how the EGM is configured, credits can be registered by:
Inserting bills or vouchers.

Using a cashless system.
In a cashless system, credits are transferred to and from the EGM by either a computer link or
smart card. The EGM has security features to ensure that only valid currency is accepted.
The player determines how many credits to wager by pressing one of the Bet buttons. The bet
meter on the screen shows the credits wagered.
The player starts a game by pressing one of the active buttons. The EGM runs the game
sequence and displays the outcome on the screen.
The EGM is equipped with electronic audit meters that continuously monitor and record credit
movement and EGM activity. This information is used for audit calculations and security
purposes. Electromechanical meters can also be configured.
If the EGM detects an abnormal condition, it alerts the operator by automatically entering
lockup. In lockup, game play is disabled to prevent any further player interaction. Lockup
information is displayed in the game message area.
14 April 2014 AM-0248-02 33

Figure 9 - Basic Game Operation in Play Mode
AUDIT
BEGIN DATA
PLAY
Communications
Central Processor Interface
PLAYER INSERTS CREDITS
AUDIT DATA
Bills, Coupons
Member Card
and Vouchers
REJECT ACCEPT
Invalid Currency Machine Checks Machine

Returned to Player Currency Validity Registers Credits
ADD WIN
YES
COLLECT
Win Credits Credits are Paid

to be Added to Player
PLAY
YES
WIN
NO WIN NO GAME
END
Machine Displays Remaining
Game Outcome Credit
VIWSGAME_001
14 April 2014 AM-0248-02 34

The following figure shows the format of a game display. The symbols on the screen will vary
depending on game.
Figure 10 - Format of Game Display
Player Information
area containing
-Game comments
-Game feature information
-Player instructions
-Lockup message
VIWSGAME_002
The credit, bet, and win game meters show the number of credits applicable at the current
stage of the game. Comments appear in four message lines to guide players and operators
as the game progresses. The currency denomination icon can appear in either the top right or
bottom right corners of the screen. EGM conditions, including security alerts, are also displayed
in a message area. Examples of messages are:
Game comments That’s A Winner

Good Luck
Well Done
Feature information Four Free Spins Remaining
Player instructions Game Over Play Now
1 Credit Per Line
Lockup Message Door Open Belly Panel
Door Open Main
For lockup messages, refer to the Operator Mode Menu - Current Lockup section.
In play mode, the EGM operates with full security features. For example, the EGM monitors
operations and alerts operators if malfunction or tampering occurs. Electronic meters and
electromechanical meters (optional) record details of game play and EGM operations in play
mode.
14 April 2014 AM-0248-02 35

Besides being able to alter EGM controls to suit house preferences, the EGM provides menu
controls for setting important game and player preferences, which can include:
Game percentage.
Base credit value (a game credit) and acceptable bill denominations.
Links to house and stand-alone progressives in various levels (optional).
Game gamble option.
Volume settings for sounds and tunes.
Refer to the Operator Mode Menu - Operator Setup/Selections Menu section.
NOTE
Jurisdictional requirements must be followed when configuring games.
Player Operation
When the EGM is switched on and the lower main door is closed and locked, the EGM
automatically initiates a self-test. If no faults are detected, game play can begin.
Credits are added to the EGM through the bill acceptor and the credit meter on the main LCD
screen increments and the mid-trim buttons become active and flash. The player can add more
credits or press one of the buttons to play the game.
The player selects the number of credits to bet. The number of bets selected is shown on the
bet meter on the main LCD screen.
To begin game play the player pushes the Play button. The line combinations are evaluated at
the end of each game played. If a result is a winning combination, a win tune is played and the
main LCD screen shows the number of credits won in the win meter.
Some games incorporate a win-gamble feature that provides players with the chance to
multiply their win amount. This feature is initiated by pressing the Gamble button. The gamble
feature can be selected a maximum of five times per game. If players do not wish to gamble
their win, they can press the Take Win button, which adds the credits won to the credit meter.
When a player presses the Collect button and the value of the EGM credits is greater than the
configured pay out limit, the Cancel Credit procedure is used to handpay the amount:
The message Cancel Credit Call Attendant displays along with the value of
credits to be paid out.
The attendant handpays the value of the credits and then resets the EGM using the reset
key.
The message Credits paid out $99.99 displays on the screen.
The Cancel Credit electronic meters and electromechanical meters record the number of
credits paid out.
The game credit on the screen and the Credit electronic meters and electromechanical
meters (optional) are reset to zero.
14 April 2014 AM-0248-02 36

If a printer is configured, the player presses the Collect button and the value of game credits
is greater than the configured limit or the EGM is not configured to pay out, the printer prints a
voucher. The game credit on the screen and the Credit electronic meter are reset to zero.
Pressing the Reserve button (optional) displays the message Machine Reserved on the
screen. This allows players to reserve an EGM for a short period. Pressing the Service button
(optional) lights a tier in the light tower to catch the attention of floor attendants.
Main LCD Screen

The main LCD screen provides high-resolution graphics, displays game illustrations,
animations, player messages, operator menus, and informational displays.
Game-relevant information take up most of the screen area. The area at the top of the screen
displays credit, bet and win information. Between these two areas is the top message display
area. The main LCD screen is configured with a touch screen that enables games to be played
or options to be changed by touching areas of the screen.
Sounds and Tunes

Sounds and tunes are used in combination with graphics and animation to increase game
appeal.
Sounds are played to signify different EGM conditions, such as alarm, reel spin/stop, win, lose,
double-up win, and jackpot bell. Each game has its own sounds and tunes. The volume of the
sound system can be adjusted in the Sound System Setup Menu.
A generic attract mode tune lasting approximately five seconds accompanies the attract mode
display, if enabled. It repeats at intervals specified in Operator Setup/Selections > Attract
Mode Setup. Attract mode ends when the EGM becomes active.
Buttons
Button layouts vary in different jurisdictions and for different games. Each button has a LED
inside it that can either be lit, unlit, flashing, or flashing at double speed, depending on the
game situation and the machine mode.
For more information about the button configuration refer to the Operator Mode Menu - Test/
Diagnostic Modes section.
EGM Self-Monitoring
The EGM monitors conditions as it operates. If faults or other unusual conditions are detected,
the EGM enters lockup and increments the appropriate meters.
Self-test
When the EGM is switched on, it automatically initiates a self-test that continues in the
background as long as the EGM is in play mode. During the self-test, the EGM checks
the electronic meter data held in computer memory and carries out audit calculations
14 April 2014 AM-0248-02 37

using essential meter counts. The self-audit calculation formula varies depending on EGM
configuration and jurisdiction.
The memory holds up to three copies of the electronic meter data. If the data in one meter
set does not match that in the other two sets, the data of the two identical sets overwrites the
incorrect set. If all three sets do not match each other, EGM lockup occurs. Reset the memory
to clear the condition.
Bill Acceptor
The bill acceptor consists of an optical scanning unit and a bill cash box contained in a high-
security housing. The scanning unit achieves a high percentage of acceptances. A second-level
scanning option can be initiated for high-denomination bills.
During operation, the acceptor registers acceptances and rejections. Bills accepted increment
the Cash In electronic meter and electromechanical meter (optional). Detailed information
is recorded in the Bill Acceptor meters, which can be accessed from Operator Mode >
Accounting Information. These meters record the value and quantity of each bill accepted. A
record is also kept of the last five bills accepted.
The EGM monitors bill acceptor operation and registers unusual conditions and faults by
incrementing the diagnostic meters, displaying messages and locking up. The lockups and
video messages are Bill Acceptor Error and Bill Acceptor Out Of Service. If
the bill cashbox door is open, the alarm sounds and the message Bill Cash box Removed
displays.
A lockup occurs if the bill acceptor cash box becomes full. The lockup description and video
message is Bill Acceptor Full.
The Game Machine Options display enables the bill acceptor to be configured on or off and to
recognize specific bill denominations.
Door Security
A series of mechanical and optical switches can be used to monitor door access. All of the
mechanical security switches are battery-backed to enable door access to be detected even
when the EGM is not powered.
If a door configured with a security switch is opened while the EGM is powered:
A Door Open message displays on the screen, specifying which door is open. (A Door
Mismatch message refers to an EGM fault in which the mechanical and the optical door
security switches are not operating correctly).
The alarm sound plays.
The EGM locks up, suspending game play.
The appropriate Door Accesses diagnostic meter is increased by one.
Reset the condition by closing the appropriate door or by correcting faulty or poorly aligned
mechanical/optical door switches.
In some jurisdictions, the cash box door security switch function is not required. To meet this
jurisdictional standard, a loop-back plug is installed to simulate that the cash box door is always
closed.
14 April 2014 AM-0248-02 38

Door Security During Power Off

All doors are monitored when power is off. When power is turned on, a series of messages
on the main LCD screen show which doors have been opened and closed. Typical messages
are Door Open - Main, Door Open - Belly Panel and Security Cage Closed -
Main Board. The events are included in EGM logs and time stamped to power-on time. For
more information, refer to the Diagnostic Information section.
Light Tower
A multi-level light tower can be configured on top of the EGM to provide an additional level
of customer service, security, and house control. The tower has two tiers of different colored
lights. The colors and functionality of the light tower are determined by individual market
requirements. The typical functions of a two-tier light tower are described in the following table.
Two-Tier Light Tower

Typical light tower functions are as follows.
Table 8 - Two-Tier Light Tower
Condition Door Closed Door Open

Top Light Bottom Light Top Light Bottom Light
Idle Off Off Off Fast flash
Service On Off On Fast flash
Fault Slow flash Off Slow flash Fast flash
Handpays Slow flash Slow flash Slow flash Fast flash
The light tower indicates one of four possible EGM states:
Idle state: the default state when no other state exists.

Service state: the player has pressed the Service button to request service (change,
drinks, etc.) (if available).
Fault (Tilt) state: the EGM is in this state when one of the following conditions exist:
■■ A lockup fault condition (excluding Lower Main Door Open and the Handpays
state), such as Logic Door Accesses or Bill Acceptor Error.
■■ A non-lockup fault condition, such as Bill Cash box Full or Printer Paper
Low.
The Handpays state exists when one of the following conditions exist:
■■ A Jackpot lockup.
■■ A Canceled Credit lockup.
■■ A Progressive Link Jackpot lockup.
NOTE
After the lower main door has been closed, the bottom tier light will remain lit
(unless it is otherwise flashing) until the start of the next game.
14 April 2014 AM-0248-02 39

Specifying Light Tower Tiers

A DIP switch is provided at the base of the light tower board to control the four sets of lights on
the light tower.
For two tier light towers, the top two sets and the bottom two sets of lights are combined.
Table 9 - Light Tower Tiers - Switch Settings
Switch Number No. of

1 2 3 4 5 6 Tiers
On Off Off Off Off Off 2
Off On Off Off Off Off 2
On On Off Off Off Off 2
Off Off On Off Off Off 2
On Off On Off Off Off 2
Off On On Off Off Off 2
On On On Off Off Off 2
Off Off Off On Off Off 2
Electromechanical Meters
The EGM can be configured with electromechanical meters. These meters form part of the
comprehensive security system by recording the results of EGM operations.
NOTE
An EGM configured with electromechanical meters will not function if they are not
connected.
Meter Operation
The electromechanical meters are located on the right side of the cabinet. The meters provide
a permanent and cumulative record of essential counts.
NOTE
On delivery of an EGM, these meters are not set to zero because of factory tests.
Record the initial meter values before using the game.
The meters cannot be reset and are cumulative for the life of the meter. Most of the meters
accumulate and display currency. Currency accumulations are accurate, although the meters
only display amounts in whole units. Stroke meters provide a numerical count.
To read the electromechanical meters, turn the meter/audit key counterclockwise to illuminate
the area and view the meters through the viewing window.
14 April 2014 AM-0248-02 40

Meter Security
Electromechanical meters are monitored for abnormal conditions, cage accesses, and meter
disconnection. When an abnormal condition is detected:
Game play is suspended

An appropriate lockup and operator message displays, selected from Meters Faulty,
Meters Cage Open or Meters Disconnected.
The appropriate electronic meter increments, selected from Meters Faulty, Meters
Cage Open or Meters Disconnected.
The condition is reset when the EGM condition is cleared, the lockup is removed and the door
is closed. Refer to the Operator Mode Menu - Current Lockup section.
Electronic Meters
Electronic meters record a variety of details relating to EGM operation, game play, and player
interaction, as well as a variety of statistical counts, security events, and past games. This
means there is a record kept of recent win and pay events.
When the EGM is switched on, it automatically initiates a self-test that continues in the
background as long as the EGM is in play mode. During the self-test, the EGM checks the
electronic meter data held in memory.
Some jurisdictions require electronic metering data to be stored in triplicate in three separate
battery-backed RAM chips. In the case of a meter malfunction in which meter sets do not
match, the EGM displays an error message and locks up.
14 April 2014 AM-0248-02 41

Start, Reset, and Restart Procedure

When installing or replacing Gen7W high resolution software, the smart card and the
CompactFlash card need to be installed or replaced.
When replacing the existing software with emulated MkVI games, only the CompactFlash card
needs to be replaced.
To insert the CompactFlash card, push it into the CompactFlash card socket on the carrier
board.
To insert the smart card:
1. Lift the cover of the smart card housing.
2. Insert the SIM-style smart card into the underside of the cover.
3. Close the cover.
Figure 11 - Location of CompactFlash and Smart Card in Logic Cage
1 2
G03147
Legend
1 Smart Card 2 CompactFlash
14 April 2014 AM-0248-02 42

Startup Sequence
After the smart card and CompactFlash card have been installed and the mains power is turned
on, the EGM starts up. The main LCD screen and the topbox LCD screen (optional) display a
No Signal Input message. After the system loads the operating system software, the main
LCD screen and the topbox LCD screen (optional) turn white while the graphics software loads.
The buttons light up and flash. The screen goes black and system messages display. Finally,
the game appears on the screen(s) as testing is complete.
Configuring with the SetChip Program

To configure a new EGM in a venue, it is necessary to install and run the jurisdictional SetChip
CompactFlash card and amend the configuration settings as necessary before installing the
system and game CompactFlash card.
NOTE
After clearing SRAM in the following procedure, the Accounting and Diagnostic
electronic meters are set to zero.
To run the SetChip program:
1. Take the SetChip CompactFlash card and insert it into the CompactFlash card slot in the
logic cage. Restart the EGM. The Memory Will Be Cleared function is shown.
14 April 2014 AM-0248-02 43

2. Set the Game and Key Panel type by pressing the Cashout or Take Win button to toggle
game and key panel type.
NOTE
Buttons and options can vary depending on jurisdiction and configuration. Refer to
on-screen instructions for more information.
3. Follow the instructions on the screen to clear the static random access memory (SRAM).
The Main Menu is shown.
14 April 2014 AM-0248-02 44

4. Select Version from the Main Menu. (See the following figure.)
5. Set Version options as required.
6. Return to the Main Menu and select Jurisdictional Options. (See the following figure.)
7. Set Jurisdictional options as required.

If the Worldbase is being configured to operate a Paltronics Mystery link change the
Mystery option to ‘Allowed’ and change BONUS Transfer Type to ‘Bonus Award Allowed’.
14 April 2014 AM-0248-02 45

8. Return to the Main Menu and select Money Setup. (See the following figure.)
9. Set Money options as required.
10. Return to the Main Menu and select Payout Setup. (See the following figure.)
11. Set Payout options as required.
14 April 2014 AM-0248-02 46

12. Return to the Main Menu and select Miscellaneous Options. (See the following figure.)
13. Set Miscellaneous options as required.
14. Return to the Main Menu and select Bill Validator. (See the following figure.)
Return to the Main Menu and select Save All Options.
15. Open the logic cage door and save the new configuration options.
16. Turn the power off and remove the SetChip CompactFlash card from the logic cage.
17. Install the system and game CompactFlash card.
18. Turn the power on. The game displays and a Memory Error - Game EPROM Changed
message is seen below the game images.
19. Turn the meter/audit key clockwise to display the audit mode screens.
14 April 2014 AM-0248-02 47

20. Select Operator Setup/Selection > Machine Options> Game Machine Options from the
tabs on the touch screen display. (See the following figure.)
21. Set Game Machine Options as required.
22. Open the logic door and select Save to set the configuration as selected.
23. Change other items in the Operator Setup/Selections Menu as required.
14 April 2014 AM-0248-02 48

24. Select Machine Identification from the touch screen. (See the following figure.)
25. Review the configuration settings in Machine Identification.

Note that the BACC ID firmware number is not displayed at this time.
26. Follow the on-screen guidance to reset the static RAM. The message Waiting For
BACC To Verify displays. After a short delay, the BACC CRC security check is
completed. The BACC ID firmware number is now seen in Machine Identification.
27. Shut the logic door and the lower main door. Turn the meter/audit key off to display the
game. The message Memory Reset is displayed beneath game images
The EGM is ready for game play.
14 April 2014 AM-0248-02 49

Operator Mode Menu

The Operator Mode Menu shows jurisdictional and accounting/management information
requirements, allows the EGM configuration to be changed and facilitate EGM testing and
fault finding. Enter the Operator Mode Menu by turning the meter/audit key to audit. Select the
desired options by following the on-screen guidance and pressing the appropriate buttons.
Instructions are given on each display to guide the operator through the menus and options
available. Any active lockups are indicated by a flashing message at the bottom of the screen.
NOTE
The displays and options covered in this section are typical. However, slight
variations can occur between markets.
The Operator Key - Turn off to exit message does not display if a
lockup is present.
14 April 2014 AM-0248-02 50

Table 10 - Operator Mode Menu Displays – Overview
Machine Identification
Operator Setup/Selections
Machine Options
Game Machine Options
Credit Limit Options
Hopper Refill
Denomination Options
EFT/AFT/Bonus Options
Bill/Voucher Options
Device Driver Options
Jurisdictional Settings
Progressive Level Setup
Location Name Setup
Real Time Clock Setup
Sound System Setup
Attract Mode Setup
Bet/Line Variation Settings
SPC Configuration
Community
Community Setup
Community Abort
14 April 2014 AM-0248-02 51

Accounting Information
Current Credits
Multi-Game Accounting
Multi-Denomination Accounting
Cash Information
Bill Acceptor Meters
Voucher In Meters
Voucher Out Meters
Last Ten Bills Received
Last Ten Vouchers In
Last Ten Vouchers Out
Replay of Previous Games
Gamble Statistics
Current Meters
Main 1
Main 2
Other
JP Occurrence
JP Accumulated
JP Wagered
Bonus Jackpots
Periodic Meters
Main 1
Main 2
Other
JP Occurrence
JP Accumulated
Feature Statistics
Game Statistics
14 April 2014 AM-0248-02 52

Diagnostics Information
Security Meters
Error Log
Panic Log
BACC Signature Log
Bill Acceptor Log
Voucher In Log
Ticket/Voucher Out Log
G2S Voucher Log
EFT In Log
EFT Out Log
Combined Bonus Log
G2S Bonus Log
Multiplier Log
Doors Log
Power Log
Printer Signature Log
General Log
Combined Logs
AFT Logs
WAT Logs
Script Log
Package Log
Software Change Log
SmartCard Info
PSD Signature
Media Display Content Log
Scratch Syslog
G2S Comms Log
ASD Information
14 April 2014 AM-0248-02 53

Test/Diagnostics Mode
Lamp Test
Standard Lamp Test
Feature Topbox Lights Test
Bezel Lights Test
Button Test
Coin Entry Test
Hopper Test
Monitor Test
Sound Effects Test
Factory Test
Combination Test
Multilanguage Messages
Validate Base Messages
Validate Game Messages
Bill Acceptor Test
Printer Test
Hyperlink Combination Test
Gamma Protocol
Gamma Configuration
Gamma Devices
Gamma Diagnostics
Network Diagnostics
Current Connections
NTP Diagnostics
Edge Light test
Mechanical Reel Test
Reel Shutter Test
Reel LED Test
14 April 2014 AM-0248-02 54

Miscellaneous
BACC CRC Seed Setup
Printer CRC Seed Setup
LCD Panel CRC Seed Setup
Out of Service
Operator Initiated Cancel Credit
Operator Force Game End
Disable Security Enhanced Validation
Print Audit Tickets
Touch Screen
Calibrate
Touch Screen Test
Enable/Disable Help Screen
Meter Window Error Recovery
Resource Monitoring
System Memory Usage
Time Graphs
Card Reader CRC Seed Setup
ASP Manual Request
GAT Version Setup
Player Control Volume Enable
Edge Lighting Setup
G2S Operator Authorization
Current Lockup
14 April 2014 AM-0248-02 55

Machine Identification
Machine Identification shows essential EGM information such as machine number, credit value,
percentage return and jackpot limit.
14 April 2014 AM-0248-02 56

Operator Setup/Selections
Operator Setup/Selections Menu allows the EGM options to be set to individual house
preferences. View and change the settings by pressing the appropriate buttons.
To access the display, turn the meter/audit key to audit and select Operator Setup/Selections
from the menu. Credits must be zero to change values.
NOTE
In some jurisdictions, only licensed technicians can use the Operator Setup/
Selections Menu. To access the menu, the security logic cage must be open and
the seal must be broken and then resealed.
Machine Options
Machine Options shows essential EGM information such as machine number, credit value,
percentage return, and jackpot limit.
NOTE
Approval from the jurisdictional authority is required before the items in the
Machine Options can be changed.
The logic door must be open to save changes to machine options.
14 April 2014 AM-0248-02 57

Game Machine Options

Game Machine Options allows the operator to control and change some aspects of EGM
operation. Options are selected and changed by following the on-screen guidance and pressing
the appropriate buttons. The EGM options are stored in the CompactFlash card connected to
the carrier board.
Machine ID to a ‘GMID’ which is configured on the PAL Config EPROM.
14 April 2014 AM-0248-02 58

Credit Limit Configuration

Credit Limit Configuration allows the venue to specify the amount above which winnings need
to be hand paid by an attendant.
14 April 2014 AM-0248-02 59

Hopper Refill
Hopper Refill is not used in a coinless EGM.
Denomination Options
Denomination Options shows the denominations that are available.
14 April 2014 AM-0248-02 60

EFT/AFT/Bonus Options
EFT/AFT/Bonus Options allows the venue to enable or disable cashless transfers and specify
limits for them.
Bonus Transfer Mode to ‘Enabled’.
14 April 2014 AM-0248-02 61

Bill/Voucher Options
Bill/Voucher Options allows the venue to list acceptable notes and specify validation settings for
vouchers.
Device Driver Options

Device Driver Options allows the peripherals in the EGM to be specified.
14 April 2014 AM-0248-02 62

Jurisdictional Settings
Jurisdictional Settings shows a detailed list of the configurations and settings required by the
jurisdictional authority that have been selected in the SetChip procedure and initiated from the
audit mode menus.
Progressive Level Setup

Progressive Level Setup allows the operator to set each winning combination to correspond to
a link progressive jackpot, if enabled.
Protocol Selected to ‘DACOM Controlled’.
14 April 2014 AM-0248-02 63

Location Name Setup

Location Name Setup allows the operator to enter the name of the venue. This name is
displayed in the Machine Identification and on printed vouchers.
Real Time Clock Setup

Real Time Clock Setup allows the date and time to be set.
14 April 2014 AM-0248-02 64

Sound System Setup

Sound System Setup allows the operator to change the volume setting of the EGM and to hear
the sound effects used by the EGM.
Attract Mode Setup

Attract Mode Setup allows the attract mode options to be set. The attract mode occurs when
the EGM has been idle for a specified time. It displays graphics and plays music to attract
players.
14 April 2014 AM-0248-02 65

Bet/Line Variation Settings

Bet/Line Variation Settings allows the setup of maximum bet limits, play lines and other
settings.
SPC Configuration
SPC Configuration shows information and settings for the serial protocol converter (SPC).
14 April 2014 AM-0248-02 66

Community
Community enables the connection of a group or community of EGMs to a Vertex™ jackpot
controller.
Community Setup
Community Setup enables the setting of the Community ID. The ID on the EGM must match
that on the Vertex jackpot controller.
Community Abort
Community Abort allows a faulty EGM (which has been put offline) to be replaced with a virtual
EGM so community gaming can continue until the faulty EGM is fixed.
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Accounting Information
Accounting Information and options provide information for government authorities and
additional financial and statistical details. This includes periodic performance details, game
replays and game statistics.
Current Credits
Current Credit shows the types of credits currently available. The meters can be reset via the
Operator Mode Menu > Miscellaneous Menu.
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Multi-Game Accounting
Multi-Game Accounting shows play statistics on installed games.
Multi-Denomination Accounting
Multi-Denomination Accounting shows information on denomination values used in the EGM.
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Cash Information
Cash Information shows statistics on the number of bill/voucher transactions and provides a
record of the number of bills of each denomination received and the total value of bills/vouchers
received.
Bill Acceptor Meters

Bill Acceptor Meters shows financial counts of EGM activity. Items include total and periodic
value, amounts inserted and rejected, and the last five bills received in the bill acceptor.
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Voucher In Meters
Vouchers In Meters shows information about vouchers inserted in the bill acceptor, including
voucher type, value, cashable or non-cashable status, and the last five vouchers received.
Voucher Out Meters

Vouchers Out Meters shows information about vouchers output by the EGM, including voucher
type, value, cashable or non-cashable status, winning amount within a range, and the last five
vouchers printed.
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Last Ten Bills Received

Last Ten Bills Received shows information on the last ten bills received by the EGM.
Last Ten Vouchers In

Last Ten Vouchers In shows information on the last ten vouchers received by the EGM.
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Last Ten Vouchers Out

Last Ten Vouchers Out shows information on the last ten vouchers output by the EGM.
Replay of Previous Games

Replay of Previous Games shows details of previous games and allows replay of up to the last
nine games.
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Gamble Statistics
The gamble feature is not supported in the USA.
Current Meters
Current Meters shows the financial counts of EGM activity. Items include turnover, total wins,
and amounts inserted in the bill acceptor device. These meters cannot be reset.
Main 1
Main 1 shows information on the financial activity of the machine.
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Main 2
Other
Other shows information on other meter activity of the machine.
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JP Occurrence
JP Occurrence shows a list of the available jackpot levels and the hits for each.
JP Accumulated
JP Accumulated shows accumulated totals for each of the jackpots available.
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JP Wagered
JP Wagered shows information about the amount bet on each jackpot level.
Bonus Jackpots
Bonus Jackpots allows the venue to award a jackpot to a player. The venue can also instruct
the machine to multiply jackpot (MJT) wins.
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Periodic Meters
Periodic Meters contain the same information as the Current Meters but the values held relate
only to a period specified by venue management. The periodic meters can be reset by selecting
the appropriate option.
Main 1
Main 2
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Other
Other shows information on other meter activity of the machine.
JP Occurrence
JP Occurrence shows a list of the available jackpot levels and the hits for each.
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JP Accumulated
JP Accumulated shows accumulated totals for each of the jackpots available.
Feature Statistics
Feature Statistics varies with each game installed. It provides specific analysis of game play
and features for selected installed games.
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Game Statistics
Game Statistics shows statistics on games played and money won for each line and bet
combination.
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Diagnostics Information Menu

Diagnostic Information Menu shows security meter counts, logs, and extra information provided
for signature security checks.
Information is recorded in the logs whenever an event occurs. Events are listed in time order
until the log is filled. Later events continue to be recorded and the record of the earliest events
is deleted, so each log lists the latest series of events.
The sizes of the logs are given in the following table.
Table 11 - Log Sizes
Log Name Size (No. of Events)

Error Log 100
Panic Log 10
BACC Signature Log 100
Bill Acceptor Log 20
Voucher In Log 50
Ticket/Voucher Out Log 80
EFT In Log 35
EFT Out Log 35
Bonus Out Log 35
Multiplier Log 35
Doors Log 100
Power Log 50
Printer Signature Log 20
General Log 1000
Combined Logs 1700
AFT Logs 100
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Security Meters
Security Meters shows information about door accesses, disconnections, and meter faults.
Error Log
Error Log shows the date, time, and type of the most recent error messages. The log holds
information on the last 100 errors.
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Panic Log
Panic Log shows information about critical errors from which the EGM cannot recover. The log
holds information on the last ten errors.
BACC Signature Log

BACC Signature Log shows security check information for the bill acceptor.
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Bill Acceptor Log

Bill Acceptor Log shows a record of events generated by the bill acceptor. Items include
cashbox removed and bill acceptor disconnected.
Voucher In Log
Voucher In Log shows voucher-in events.
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Ticket/Voucher Out Log

Ticket/Voucher Out Log shows ticket and voucher-out events.
G2S Voucher Log

G2S Voucher Log shows details of the vouchers received by the EGM.
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EFT In Log
EFT In Log shows a record of the electronic funds transfers (EFT) that enter credits into the
EGM.
EFT Out Log

EFT Out Log shows a record of the electronic funds transfers (EFT) that are credits removed
from the EGM.
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Combined Bonus Log

Combined Bonus Log shows the bonus portion of all the jackpots available.
G2S Bonus Log

G2S Bonus Log shows the bonus portion of the G2S jackpots.
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Multiplier Log
Multiplier Log shows itemized multiplier events.
Doors Log
Doors Log shows a record of the door security driver and reports the status of every door in the
EGM. The opening or closing of any door is reported and logged.
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Power Log
Power Log shows a record of the number, times, and causes of power on/off.
Printer Signature Log

Printer Signature Log shows a record of printer events.
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General Log
General Log shows a record of general events, which include all events. The log holds
information on the last 1000 events.
Combined Logs
Combined Logs itemizes events from all logs in order of occurrence.
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AFT Logs
AFT Logs shows information about advanced funds transfers.
WAT Logs
WAT Logs shows the content of the G2S wagered account transfers (WAT) transactions log.
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Script Log
Script Log shows details of the most recent G2S download command. This log will be cleared
during a game install.
Package Log
Package Log shows details of the most recent G2S game package command. This log is
cleared following a RAM clear process.
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Software Change Log

Software Change sprovides information about software changes.
Smartcard Info
Smartcard Info provides information about the smart card.
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Display PSD Signature

Display PSD Signature shows algorithms which will create and check security check codes for
the system.
Media Display Content Log

Media Display Content Log shows the events between the media display content and the EGM,
if Service Window is supported.
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Scratch Syslog
Scratch Syslog shows the contents of the EGM scratch partition. This is used for diagnostic
purposes only.
G2S Comms Log

G2S Comms Log records G2S communications.
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ASD Information
ASD Information shows information related to the ASD (audit storage device) log for meter and
event information.
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Test/Diagnostics Mode Menu

Test/Diagnostic Mode Menu addresses the repair and maintenance tasks for the EGM. The
items on the Test/Diagnostics Mode Menu are designed to test various EGM components and
features. The Test/Diagnostics Mode Menu is accessed by opening the EGM main door, turning
the meter/audit key to audit and selecting Operator Mode Menu > Test/Diagnostic Mode
Menu. This mode can only be accessed when player credits are zero, the EGM main door is
open and no other lockups are active.
Lamp Test
Lamp Test allows the operator to test the button lamps, animation lamps, and light tower lamps.
The state of individual lamps can be set to either on, off, flashing slowly, or flashing quickly. The
operator can then observe the lamps to verify correct operation.
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Standard Lamp Test

Standard Lamp Test allows a standard lamp test.
The following figures are for EGMs with and without an LCD button panel.
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Feature Topbox Lights Test

Feature Topbox Lights Test allows the operator to test the operation of the feature topbox lights.
Bezel Lights Test

Bezel Lights test allows the operation of the bezel lights to be tested.
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Button Test
Button Test allows each button to be tested. The activated button flashes and the screen cursor
brightens on the button name.
Coin Entry Test

Coin Entry Test is not used in a coinless EGM.
Hopper Test
Hopper Test is not used in a coinless EGM.
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Monitor Test
Monitor Test allows a range of tests to be conducted on the main LCD screen. The parameters
checked include picture alignment, distortion, and color purity. Inspect the display to decide
whether the results are acceptable.
The available tests are described in the following table.
Table 12 - Details of Tests
Test Description
Color Balance Test Tests the shading of primary colors to confirm the adjustment of
colors
Gray Scale Test Tests the color guns are equal in intensity
12.5% White Screen Test Displays a slightly lighter color than black
Basic Colors Test Displays four colored rectangles - red, green, blue, white
Red Color Purity Test Activates all red pixels
Green Color Purity Test Activates all green pixels
Blue Color Purity Test Activates all blue pixels
Black Color Purity Test Activates all black pixels
White Color Purity Test Activates all white pixels
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Sound Effects Test

Sound Effects Test allows the operator to change the volume of the sound system and to listen
to the instruments and tunes in the game.
Factory Test
Factory Test automatically conducts several tests simultaneously. Tests conducted include door
switch, main LCD screen, and sound system tests. The test continues until stopped by the
operator or until an error occurs.
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Combination Test
Combination Test allows the selection a combination of symbols. This test is used to check the
graphics and sound output associated with any winning combination.
Multi-Language Messages
Validate Base Messages

Validate Base Messages allows messages from the base to be validated.
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Validate Game Messages

Validate Game Messages allows messages from the game to be validated.
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Bill Acceptor Test

Bill Acceptor Test allows bills to be fed into the bill acceptor for acceptance testing. Accepted
bills display Validated in the appropriate denominational line.
Printer Test
Printer Test shows the connection status of the printer and highlights paper problems. This
shows if the printer is selected (as configured and installed) in the device driver options in the
Game Machine Options.
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HyperlinkTM Combination Test

HyperlinkTM Combination Test is only available when the Hyperlink is connected and online.
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Gamma Protocol
Gamma Protocol shows procedures relating to the point to point GAMMA A Link
communications protocol (ACP) used between an EGM and its machine communications
interface (MCI). Details are provided for GAMMA ACP configuration, devices (components of
the games and communications elements), and diagnostics.
Gamma Configuration
Gamma Configuration shows information on the configuration of the Gamma protocol.
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Gamma Devices
Gamma Devices shows information on the components of the games and communications
elements.
Gamma Diagnostics
Gamma Diagnostics shows information for use in resolving problems with the Gamma protocol.
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Network Diagnostics
Network Diagnostics shows read-only network information in two sub-menus.
Current Connections
Current Connections shows the network addresses, ports, and state of the network.
NTP Diagnostics
NTP Diagnostics shows the NTP server address and details, if connected to an NTP server.
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Edge Lighting Test

Edge Lighting Test Test is only available when the EGM has edge lighting and the game is
configured to use it.
Mechanical Reel Test

Mechanical Reel Test is only available when the EGM has mechanical reels and the game is
configured to use them.
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Reel Shutter Test

Reel Shutter Test is only available when the EGM has mechanical reels and the game is
Reel LED Test

Reel LED Test is only available when the EGM has mechanical reels and the game is
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Miscellaneous Menu
Miscellaneous Menu shows a range of operational features relating to the bill acceptor, periodic
meters, demonstrations, accounting printouts, cancel credit procedures and EGM status.
BACC CRC Seed Setup

BACC CRC Seed Setup allows the bill acceptor cyclic redundancy check (CRC) seed setup
meter to be reset. This should be done each time the bill cashbox is emptied.
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Printer CRC Seed Setup

Printer CRC Seed Setup allows the operator to reset the printer cyclical redundancy check
(CRC) seed setup meter.
LCD Panel CRC Seed Setup

LCD Panel CRC Seed Setup allows the operator to reset the LCD panel cyclical redundancy
check (CRC) seed setup meter.
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Out of Service
Out of Service allows a floor attendant to place an EGM into or remove an EGM from out of
service mode as required.
Operator Initiated Cancel Credit

Operator Initiated Cancel Credit shows access to the cancel credit procedure.
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Operator Force Game End

Operator Force Game End allows the operator to end the game immediately and allow cashout.
Disable Secure Enhanced Validation

Disable Secure Enhanced Validation allows a CRC check to be carried out by an authorized
attendant at a suitable time (if allowed by jurisdiction).
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Print Audit Tickets

Print Audit Tickets, when an option is selected, results in a printed voucher with a variety of
details.
Primary Accounting Meters

Primary Accounting Meters prints out a voucher as shown in the following figure.
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Progressive and Game Play Meters

Progressive and Game Play Meters prints out a voucher as shown in the following figure.
Configuration Information
Configuration Information print out a voucher as shown in the following figure.
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Peripheral Information
Peripheral Information prints out a voucher as shown in the following figure.
Progressive Controller Information

Progressive Controller Information prints out a voucher showing progressive controller setup
information and is only available when the controller is connected and on-line.
Touch Screen Calibration

Accurate calibration of the touch screen is particularly relevant when the prize awarded
depends upon the accurate registration of a player’s selection.
Selecting the Calibrate option enables the repositioning of the human touch point to the screen
recognition point. The menu enables both calibration and the testing of the new position.
Calibration must be performed on the following occasions:
Upon installing the EGM in the venue.

Upon converting the game to another touch screen game.
Upon adjusting the image height, width or position.
Upon repairing, replacing, or exchanging the LCD screens.
NOTE
Perform periodic recalibration.
Menu structure can vary.
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Calibrate
Calibrate enables the operator to recalibrate the screen by repositioning the finger touch point
to the screen recognition point.
Touch the middle of the red square on the lower left corner of the screen.
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Touch the middle of the red square on the upper right corner of the screen.
Touch Screen Test

Touch Screen Test allows the operator to test the calibration of the screen.
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Using your fingertip draw something on the screen. When finished press the Exit button on the
lower right corner on the screen.
Enable/Disable Help Screen

Enable/Disable Help Screen allows the operator to turn the help screen on or off.
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Meter Window Error Recovery

Meter Window Error Recovery allows the operator to recover from a lockup of the EGM after a
suspicious internal condition has been detected.
Operator intervention requires a special smart card. Software will confirm that this special smart
card is present before allowing the lockup to be cleared.
Resource Monitoring
System Memory Usage

System Memory Usage allows operators to check system memory usage.
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Time Graphs
Time Graphs graphs selected variables to verify stability and performance.
Card Reader CRC Seed Setup

Card Reader CRC Seed Setup allows the card reader cyclical redundancy check (CRC) seed
setup meter to be reset.
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ASD Manual Request

The ASD Manual Request creates a manual log entry in ASD log in on the ASD.
GAT Version Setup

GAT Version Setup is used to set up the version of GAT (game authentication terminal)
and is used to get authentication information from the EGM about components such as the
bootloader, LinuxOS, platform and games.
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Player Control Volume Enable

Player Control Volume Enable allows enabling or disabling
Edge Lighting Setup

Edge Lighting Setup menu configures the behaviour of the edge lighting during game play and
attract state.
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G2S Operator Authorization

G2S Operator Authorization allows authorization of changed game configuration, option
configuration or installation of downloadable games.
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Current Lockup
The EGM has an extensive system of self-monitoring and automatically enters fault mode when
abnormal conditions are detected.
In fault mode, the game message area displays guidance information and the EGM is disabled
to prevent any further player interaction. Enter the Current Active Lockups display by turning
the meter/audit key to audit and selecting Current Lockup from the Operator Mode menu.
Conditions requiring attention are shown in red, on the right side of the screen, under the Active
Lockups heading. Each lockup condition has an associated help screen outlining the procedure
for fixing the fault.
NOTE
Upon exiting audit mode, the operator is returned to the state immediately
preceding entering audit mode.
When in lockup state, the operator can exit audit mode with lockups active but will
be unable to play games.
This process is different from the previous software version, which did not allow the
operator to exit audit mode with lockups active.
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Cabinet USA Helix™ Slant GEN7™ Service Manual
Cabinet
General Description
The electronic gaming machine (EGM) cabinet and midtrim house the major components of the
EGM.
The cabinet provides security to the inside of the EGM and a rigid structure for mounting EGM
components. The doors are secured to the cabinet with high-strength hinges. The door on the
right side below the main door enables access to the bill acceptor cash box.
The midtrim houses the player marketing module (PMM) which enables player interface
components to be attached and communications devices to be stored.
The major components of the EGM are located within the cabinet, on the doors, or on the
midtrim. The EGM contains the following components:
In the cabinet:
■■ Key switches.
■■ Cabinet door security.
■■ Logic cage.
■■ Power supply.
■■ BNA.
■■ Printer.
■■ Meters
On the main door:
■■ BNA bezel
■■ Printer bezel.
■■ Buttons.
■■ PMM.
On the upper door:
■■ Door latch assembly and security.
■■ LCD screen(s).
On the lower door:
■■ Security.
On top of the EGM:
■■ Light tower (optional).
■■ Topper (optional).
Refer to the General Description chapter for external and internal pictures of the EGM.
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Cabinet and Doors

The cabinet is a one-piece shell. It is welded together with strengthening gussets and rails for
rigidity. Doors, brackets, and plates are welded to or integrated with the assemblies to provide
mountings for other EGM components.
WARNING
To prevent electrical shock due to high voltages inside the cabinet, turn the EGM
off before touching any components housed in the cabinet unless otherwise
instructed.
Main Door
The main door houses the buttons and the pay panel. It slides out from the cabinet.
To open the main door:
1. Insert the door key and turn it clockwise.
2. Push the door latch to the right.
3. Pull the main door out.
To close the main door push the door closed until it latches.
Top Door
The top door houses the LCD screen(s). It is hinged at the top.
To open the top door:
1. Insert the door key and turn it clockwise.
2. Push the door latch to the right.
3. Pull the main door out.
4. Pull the yellow latch on the side of the bill acceptor cage to release the top door.
5. Lift up the door until it is fully open and the stays catch.
To close and lock the top door:
1. Push the top door down until it closes and latches.
2. Close the main door.
3. Remove the key before or after closing the door by turning the door key counterclockwise.
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Lower Door
The lower door is not hinged.
To open the lower door:
1. Open the main door
2. Pull the release lever on the side of the bill acceptor cage to release the lower door.
3. Pull the lower door out.
To close the lower door, push the door closed until it latches.
Door Latches and Locks

Door latches are provided for the upper and the main door and the belly door. The latch
assemblies use a cam-locking system for each of the doors.
Remove the key by turning it counterclockwise. A secondary lock system is provided as an

option for the main door.
When a door closes, the cabinet cams rotate and interlock to secure the door to the cabinet
on pressure from the door pin. The latches are shielded on both sides by metal plates for
additional security.
Key Switches
The reset and meter/audit key switches are used to access and reset EGM software.
The key switches are fixed to the right side of the top door. The switches are connected to the
backplane board by a trunk harness, which transfers the switch signals to the carrier board for
processing.
Removal and Replacement Procedure

To remove the key switches:
1. Open the top door and switch off the EGM.
2. Unplug the key switch harness.
3. Remove the two nuts fastening the assembly to the cabinet wall.
4. Remove the individual key switches from the assembly using the following procedure:
a. Unplug or de-solder the harness from the key switch.
b. Remove the lock nut and washer from the switch body.
c. Pull the switch from the mounting plate.
Replacement is a reversal of the removal procedure.
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Abloy Locks (optional)

The EGM can be configured with high-security Abloy locks. The locks feature a quick change
core facility in which the keyed core of the lock is configured separately from the lock barrel.
Locks can be rekeyed in a matter of seconds without having to dismantle the lock assembly.
To remove a lock assembly, simply unscrew the large nut on the lock barrel and pull out the
lock assembly.
Figure 12 - Abloy Keyway and Quick Change Core
G03170
Cabinet Security
The doors incorporate security monitoring through mechanical switches and an optical sensor.
If the security devices do not provide the appropriate signals to the carrier board, an alarm
sounds, game play is disabled, and the appropriate machine lockup message displays on the
main LCD screen.
A mechanical switch and a photo-optic sensor are both monitored for main door security.
Mechanical switches are monitored for upper main door and belly door security. When any door
is opened:
A message displays on the screen showing which door has been opened.
Game play is suspended.
The event is recorded in the diagnostic meters.
The message Door Mismatch Main indicates a condition where the mechanical and the
optical door security switches report contradictory door status indicators. To clear the condition,
ensure that all door latches are fully engaged. If that fails, correct the faulty switch or sensor.
The photo-optic sensor consists of an emitter and detector. Both the emitter and the detector
are mounted on the cabinet. Light from the emitter travels through the acrylic light-pipe
attached to the main door when it is closed properly.
To remove the mechanical door switch:
1. Open the main door and switch off the EGM.
2. Unplug the switch harness.
3. Pry the mechanical switch from the cabinet latch bracket using a flat-blade screwdriver.
Replace the switch by firmly pushing it back into position.
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Logic Cage
The logic cage is a steel enclosure with a hinged front door that is attached to the shelf
assembly. The cage houses the logic printed circuit board assemblies (PCBAs) and part of the
backplane board. The door of the cage has a sliding latch that enables a security seal to be
configured. The door can be configured with a battery-backed microswitch that detects if the
logic cage door has been opened. In addition, one or two optional security key locks can be
configured on the logic cage door.
The logic cage slots into the back of the shelf assembly with two tabs and is fastened to the
shelf by two screws. The backplane board is mounted at the back of the logic cage. When
a PCBA is slotted into the logic cage, it travels along the guides and is aligned with the
corresponding multi-way connector on the backplane.

To remove the logic cage and backplane board:
1. Open the main door, and switch off the EGM.
2. Open the logic cage door.
3. Disconnect the video cable from the logic cage.
4. Carefully lever out the carrier board assembly.
5. Disconnect all of the harnesses from the backplane board. Label the connectors if
necessary to facilitate replacement.
6. Gently pull the logic cage from the EGM. The tabs at the back of the cage will disengage
from the cabinet shelf.
7. Remove the logic cage and backplane board from the EGM.
NOTE
Follow standard electrostatic discharge (ESD) prevention procedures when
removing PCBAs.
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Disassembly and Assembly Procedure

To disassemble the logic cage:
1. Remove the logic cage.
2. Remove the backplane board mounting bracket assembly by removing the four screws
securing the assembly to the logic cage.
3. Remove the fan unit (optional) by removing the screws securing it.
4. Remove the PCB guides by pulling them from their location holes.
Assembly is a reversal of the disassembly procedure.
Midtrim
The main door provides an area for the buttons and bill entry (optional) to be mounted on.
The button assemblies are attached to the top of the main door and LED assemblies are
attached beneath the main door.
Both mechanical button and LCD button midtrims are available. Only mechanical buttons can
be changed individually. If an LCD button is faulty the whole LCD button midtrim has to be
replaced.
Button Assembly
The buttons are the interface between the player and the EGM. Different games have different
configurations of buttons. The buttons are mounted onto the midtrim panel.
To remove the mechanical button assembly:
2. Disconnect the harness from the midtrim to the backplane board at the plug break and
remove the associated cable ties.
3. Unscrew the screws inside the door that hold the top portion of the midtrim and the
associated buttons.
4. Lift the midtrim up to disengage it and remove.
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Button labels show players and operators what each button does. Some games have different
button labels.
To change a button label:
2. Remove the midtrim as previously described.
3. Grasp the button switch assembly, turn it counterclockwise and draw it downwards and
away from the EGM. (Do not draw the switch out directly.)
4. Remove the button plunger by pressing down the lugs and popping the plunger out of the
button bezel.
5. Place a small flat-headed screwdriver between the button cap and the plunger surround
and lever off the button cap.
6. Remove the button label.
7. Place the new label between the button and the legend plate.
8. Clip the button cap into place on the plunger.
9. Replace the plunger and switch in the midtrim.
10. Replace the midtrim in the EGM.
11. Switch on the EGM and close the main door.
CAUTION
Do not use a screwdriver to remove the button cap without removing the plunger.
This could damage the button bezel and cause the switch to jam.
To replace a button LED:
2. Remove the midtrim as previously described.
3. Grasp the switch assembly and turn it counterclockwise. Draw the assembly downwards
and away from the midtrim.
4. Grasp the micro switch and switch holder between the thumb and forefinger and pull out
the faulty LED wedge. Remember the orientation of the polarization indicator.
5. Gently push the replacement LED wedge into the switch holder, ensuring that its
orientation is the same as the faulty LED removed.
6. Replace the switch assembly by aligning pips on the assembly with positions in the button
body and press upwards.
7. Screw the top portion of the midtrim back onto the cabinet.
8. Switch on the EGM. Close and lock the main door.
If a button does not light up when it should, check the connections and the LED wedge.
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Main LCD Screen

The main LCD screen is mounted on the top door.

To remove the main LCD screen:
2. Open the upper main door.
3. Disconnect video and power cables from the LCDs mounted on the upper main door.
4. Unscrew the four screws holding the LCD in place and remove.
5. Undo the four screws holding the LCD screen to the door frame.
6. Remove the LCD screen.
Electromechanical Meters (optional)

Electromechanical meters are mounted in the EGM and can be viewed when the meter/audit
key switch is turned counterclockwise. These meters form part of the comprehensive security
system by recording the results of EGM cash flow operations.
NOTE
An EGM configured to use electromechanical meters only functions when the
meters are connected.
The electromechanical meter board provides:
A physical location for up to eight electromechanical meters.

A physical location for a tamper switch.
An interface to the meter lights key switch.
11 April 2014 AM-0248-02 136

Light Tower (optional)

The light tower provides an additional level of security and customer service. The light tower
is fixed to the roof of the topbox or top of the topper. Light towers are available with two, three,
or four tiers. The tiers of the light tower illuminate in response to player requests through the
buttons (service, reserve, etc.) or EGM conditions (door open, jackpot, etc.). The color of the
light tower tiers and the corresponding messages and functions can vary from venue to venue.
Refer to the Machine Modes chapter for a description of the light tower messages.
A DIP switch at the base of the light tower board is used to set the number of tiers (two, three,
or four) and is used to cater for different customer requirements.
On four-tier light towers, each set of lights has a colored plastic segment around it. On three-
tier light towers, the middle two sets of lights are combined. On two-tier light towers, the top two
sets and the bottom two sets of lights are combined.
The light tower can be disassembled in place or removed from the topbox as a single unit.
Disassembly and Assembly Procedure

To disassemble the light tower and replace components:
2. Note the position and color of each tier.
3. Remove the screw fastening the light tower cap and remove the cap.
4. Remove and replace the individual segments as required.
5. Replace the light tower cap and screw, and fasten the assembly together.
6. Switch on the EGM, close and lock the main door and check that the light tower is
functioning correctly.

To remove the light tower assembly:
2. Open the top door.
3. Unplug the harness from the hanging connector at the bottom of the light tower.
4. Remove the two nuts securing the light tower to the topbox or topper.
5. Remove the light tower from the roof of the topbox or topper.
11 April 2014 AM-0248-02 137

Audio System
The audio system provides music and sound effects that correspond to the game(s) on the
EGM.
Removal and Replacement Procedures

To remove standard speakers:
3. Remove the nuts at the front that holds the speaker assembly in position.
4. Push speaker assembly left or right in the cabinet until it’s clear to remove.
5. Remove harness from rear of speaker assembly.
6. Pull out from cabinet.
The woofer speaker is fixed to a circular bracket with four screws, which is fixed to the side of
the cabinet:
To remove a woofer speaker fro mthe cabinet:
3. Remove the panel covering the BNA.
4. Diconnect the speaker harness.
5. Undo the four screwws holding the woofer speaker to the braket.
To remove the amplifier with plate attached:
1. Open the lower door, and switch off the EGM.
2. Open the lower door.
3. Remove the screws on the front and back of the plate.
4. Remove any attached cables.
5. Remove the amplifier with plate attached.
11 April 2014 AM-0248-02 138

To remove the amplifier from the plate:
1. Remove the four screws holding the amplifier to the plate.
2. Remove the amplifier fro mthe plate.
Bill Acceptor Cage (optional)

The bill acceptor is located in a steel cage assembly on the right side of the cabinet.
NOTE
The preceeding figure shows two cash box locks. Some jurisdictions only require a
single lock.
To remove the cage assembly:
2. Unlock the stacker lock(s) and open the stacker door.
3. Remove bill acceptor plate.
4. Remove the screw from the top of the bill acceptor cage assembly.
5. Pull up and hold the two lower latch bars located at the front of the bill acceptor cage.
6. Remove the assembly from the EGM.
11 April 2014 AM-0248-02 139

SEI
The subsidiary equipment interface (SEI) module is used to provide communication between
the EGM and external communications systems. Accommodation for multiple SEI boards has
been provided in the EGM.
SEI Setup
The SEI setup provides accommodation for three SEI cards. The housing for the cards is
located in the center of the cabinet, between the bill acceptor and the printer. The fourth
position in the SEI housing is used by the SEI power supply.
SEI Board
The Hyperlink™ SEI board provides the communications interface between an EGM and the
jackpot controller. The board converts RS485 signals used to communicate with the jackpot
controller to RS232 signals to communicate with the EGM. It is also used to communicate with
the Hyperlink graphic display.
Connectors
The following table and figure describe the connectors between the SEI board and other
peripherals.
Table 13 - SEI Board Connectors
Designator Function Connector Type

P1 Provides bidirectional communications with connector 10-pin Amphenol
P15 on the backplane board. 816 type header
PSIM Provides bidirectional RS232 communications with 10-pin Amphenol
the ASP host - provided for additional systems. 816 type header
JPCIN Provides RS485 communications with the jackpot 8-pin RJ45 type
controller. connector
JPCOUT Enables jackpot controller signals be serially 8-pin RJ45 type
connected to another EGM connector
DISPLAY Provides RS485 communications from the graphic 6-pin RJ45 type
display. connector
ACDC Provides 12V DC power from the EGM. 3-pin Molex
connector
NOTE
Where possible, it is preferable to use RJ45 3-way adaptors to achieve a serial
connection between EGMs. In this case, the JPCOUT port is not used.
11 April 2014 AM-0248-02 140

The SEI is housed in a metal box and mounted in the SEI housing. The cover is held in place
with a screw.
An assembly drawing of the Hyperlink SEI is shown in the following figure.
Figure 13 - Hyperlink SEI Board - Component Layout
TXD1
RXD1
TXJPC
DS2
RXP1
RXJPC
RXSIM
TXSIM
RXP5
ISO+5
+5
G03218
11 April 2014 AM-0248-02 141

Status LEDs
The status LEDs are located on one side of the SEI board. The following table explains the
function of each of the status LEDs.
Table 14 - Status LEDs on SEI Board
Name LED Color Description

TXD1 Yellow LED Data transmitted to graphic display located in the topbox.
RXD1 Yellow LED Data received from graphic display.
TXJPC Green LED Data transmitted to jackpot controller.
DS2 Red LED CPU running indicated (Flash).
RXP1 Red LED Data received by P1 on the SEI board.
RXJPC Green LED Data received from jackpot controller.
RXSIM Red LED Data transmitted to PSIM.
TXSIM Yellow LED Data received from PSIM.
ISO+5 Yellow LED Isolated power supply is available.
+5 Green LED 5V to peripherals is enabled.
11 April 2014 AM-0248-02 142


CAUTION
When handling electrostatic sensitive devices such as PCBAs, take care to avoid
physical contact with components. Handle PCBAs by their edges. Do not place
electrostatic sensitive devices on metal surfaces. When handling PCBAs, take care
to avoid flexing the PCBA. Flexing can cause physical damage
To remove the Hyperlink SEI board from the EGM:
2. Open the lower door.
3. Locate the Hyperlink SEI/Comms unit mounted in the SEI housing and remove the two or
three RJ45 harnesses from the SEI/Comms unit.
4. Remove the slide-on metal cover from the SEI/Comms Unit.
5. Remove the three harnesses from the SEI board.
6. Undo the screw at the bottom of the SEI/Comms unit.
7. Slide the SEI/Comms unit up until the hook at the back disengages and remove the unit
from the EGM.
8. Undo the four screws fixing the SEI board to the SEI/Comms unit.
NOTE
Place a fault tag on any faulty PCBs.
11 April 2014 AM-0248-02 143

SEI Power Supply Unit

The SEI power supply unit (PSU) provides power connections for up to six subsidiary
equipment interfaces. Each connection is capable of supplying 12V (+/- 1V) DC @ 0.5A,
isolated to 3kV. Each output connection from the PSU is protected by a 24-12V DC-DC
converter with current limiting when output is shorted. Each output (J1-J6) is associated with a
LED (D7-D12) that glows green when lit, indicating the presence of 12V.
The PSU is made up of the 24-12V power board, the serial interface card mounting chassis
(PSU chassis), and an interconnecting power harness that connects from the backplane board
to the 24-12V power board input socket.
The 24-12V power board uses six snap-on standoffs for mounting.
The following table describes the input and output power interfaces on the SEI PSU.
Table 15 - Input/Output Interfaces
Function Description
Input Power Input power enters the comms PSU module via a
Interface four-way microfit connector. The module will have a
24V and 0V single input power connection.
Output Power Power leaves the 24-12V power board in the form
Interface of six +12V DC, 0.5A rated outputs. The six output
connectors are two-way microfit connectors.
11 April 2014 AM-0248-02 144

The following diagram shows the layout of the power board.
Figure 14 - 24-12V Power Board - Component Layout
G03223
11 April 2014 AM-0248-02 145

Maintenance
General maintenance ensures that the EGM stays in operational order. If maintenance tasks
are not performed regularly, the EGM could perform poorly.
To maintain the EGM:
Check that all cabinet earth leads are in good condition and securely connected.
Check the condition of the artwork panels. Replace if necessary.
Check that the EGM security features (e.g. cabinet door security switch) are functioning
correctly and are not damaged.
Check the lighting system works correctly. Replace any faulty components.
Check that all buttons function correctly. Replace if necessary.
Check that there are no foreign objects in any of the security locks.
Check that all doors and latches close and lock correctly. Adjust if necessary.
Clean the exterior of the cabinet with a damp cloth using dishwashing soap and water in a mild
concentration. Remove any residue with clean water and a damp cloth. Be extremely careful
not to allow water to seep into the EGM and electrical components.
Do not use aggressive solvents, alkaline solutions, or abrasive cleaners.
11 April 2014 AM-0248-02 146

Power Supply USA Helix™ Slant GEN7™ Service Manual
Power Supply
Overview
The power supply unit (PSU) supplies power to components and devices in the electronic
gaming machine (EGM), filters electromagnetic interference (EMI), and protects EGM
components from adverse input disturbances such as lightning and voltage fluctuation. The
PSU provides DC outputs to power electronics and associated gaming peripherals.
A standard IEC socket connects the PSU to the AC power input. A wide range of mains voltage
(100-240V AC) can be connected without switch selection. PSU specifications, excluding
equipment connected to auxiliary outlets, are shown in the following tables.
Table 16 - Specification Summary
Specification
Voltage range 100V AC - 240V AC
Voltage frequency 47Hz - 63Hz
AC input current (rated) <10A (115V AC) <5A (230V AC)
Efficiency >75% @ 230V AC, full and typical load
PFC type Active PFC
Power factor 95%
Inrush current limit <20A
Table 17 - DC Outputs
Output Regulation Ripple and Output Load Range

Range Noise Spec Imin Imax
+5V ±2.5% 50mV 0.0A 13.0A
+12.3V ±2.5% 120mV 0.5A 14A
+24V combined ±2.5% 200mV 0.5A 15A
+5V SB ±5% 50mV 0.0A 2.0A
PSU features include:
Over and under voltage protection.

Over current protection.
Over temperature protection.
Short circuit protection.
Over temperature protection.
Two GPO mains outlets.
Low leakage current.
11 April 2014 AM-0248-02 147

Technical Description
The PSU is mounted to the bottom of the EGM cabinet. It has convection cooling airflow intake
along the back. The mounted PSU is fully enclosed with venting holes that comply with safety
standards and the enclosure meets fire safety standards.
The cabinet has been designed to guide natural airflow over the heat sink at the rear of the
PSU.
Operating and Storage Environment

The following tables detail the optimum operating and storage environment for the PSU.
Conditions outside of these ranges can damage the PSU.
Table 18 - Operating Environment
Condition Range
Temperature 0°C (32°F) to 40°C (104°F)
Humidity ≤85% RH non-condensing
Altitude 3000m (9842.49’)
Table 19 - Storage Environment
Condition Range
Temperature -40°C (-40°F) to +70°C (158°F)
Humidity ≤95% RH non-condensing
Altitude 15000m (49212.45’)
Maintenance
The following procedures are required to maintain the power supply.
Fuses
The switched mode power supply fuse is an internal non-serviceable component. If this fuse
is blown, the power supply unit must be shipped to the manufacturer for service (contact your
Aristocrat™ representative).
Non-switched fuses are externally accessible and can be replaced as shown in the following
procedure.
WARNING
AC power voltage is present in the power supply unit even when the EGM is
switched off. The mains input cable must be unplugged before attempting to
replace a fuse.
11 April 2014 AM-0248-02 148


To replace the externally accessible power outlet fuses:
1. Open door(s) as required and switch off the mains switch and the auxiliary power switch.
2. Unplug all mains cables from the power supply unit.
3. Remove the fuse cap from the fuse holder by turning it counterclockwise. The fuse springs
out of the holder.
4. Remove the blown fuse and insert the new fuse into the cap. Insert the fuse cap into the
holder, screwing it in a clockwise direction. Take care not to over-tighten.
5. Replace the mains cables.
6. Switch on the mains switch and the auxiliary power switch.
7. Check that both the main LCD screen and the auxiliary mains have power.
8. Close and lock the door(s).
WARNING
AC power voltage is present in the power supply unit even when the EGM is
switched off. The mains input cable must be unplugged before attempting to
remove the power supply unit.
To remove the power supply from the EGM:
1. Open the door(s) as required and switch off the mains switch and the auxiliary power
switch.
2. Unplug all mains cables from the power supply unit.
3. Unplug all other harnesses and connectors from the power supply unit.
4. Unscrew the fasteners that secure the power supply unit to the cabinet.
5. Remove the power supply from the cabinet.
CAUTION
Run a complete EGM test after replacing the power supply unit or any power
supply component.
11 April 2014 AM-0248-02 149

Bill Acceptor USA Helix™ Slant GEN7™ Service Manual
Bill Acceptor
Overview
The bill acceptor and ancillary items allow for the entry, security, analysis and accounting of bills
and vouchers. The bill acceptor communicates with the carrier board via the backplane board.
The full system provides:
A bill acceptor for entering, sensing, and accepting bills and vouchers. The unit is equipped
with a microcontroller, an operating system, RAM, and ROM.
Optical scanning. The bill or voucher is optically scanned for both transmissive and
reflective properties at each of four different wavelengths. There is also a magnetic sensor.
A cash box unit that holds accepted bills and vouchers in a secure environment. The cash
box is linked to the bill acceptor.
The bill acceptor cage assembly that houses the bill acceptor and cash box.
The bill entry area is highlighted by the animated display of LEDs and a denomination
decal that shows the acceptable bill denomination(s).
Voucher in, voucher out, which is a secure EGM payout solution.
11 April 2014 AM-0248-02 150

JCM UBA Bill Acceptor

The JCM UBA bill acceptor accepts a high percentage of valid currency. It has anti-pullback
security features and can be configured with further security measures.
The JCM UBA bill acceptor measures 29.8cm (11.73”) by 22.5cm (8.86”) by 10.44cm (4.11”). It
weighs approximately 4kg (8.81lbs).
Figure 15 - JCM UBA Bill Acceptor
G03201
Legend
1 Acceptor (Transport) 2 Chassis (Frame) 3 Cash Box
NOTE
The bezel can vary in different venues, markets and jurisdictions.
11 April 2014 AM-0248-02 151

Security
For security reasons, both the cash box access door and the cash box itself can be equipped
with high-security locks. If the cash box is removed, the error message Cash Box Removed is
displayed and the alarm sounds through the speakers.
Both of these errors are reported to the online system (optional).
Mechanics and Transport

The bill acceptor assembly consists of the acceptor and transport. It slides into the bill acceptor
frame, where it is securely latched in place and the bill cash box slides into position and latches
into the frame just below the transport.
The transport assembly houses the main logic assembly, two drive motors, associated gears,
belts, and optointerrupters.
The main logic assembly provides all of the control functions for the acceptor. It can be
configured with either Flash (UBA-12) or EPROM (UBA-13) program memory.
One drive motor powers the drive belts, which transport the bills or vouchers through the
acceptor and into the cash box. The other drive motor links via a gear train to the cash box
mechanism.
The two upper timing belts are individually tensioned to assure a reliable and straight feed. The
lower timing belt transports bills and vouchers to the entrance of the cash box. Several levers
and optic sensors monitor the bill or voucher progress into the cash box.
A connector and fixing are provided for the acceptor, which mounts into the transport assembly.
Two optointerrupters mounted at the rear of the transport monitor the presence of the cash box
and the activity of the bill pusher.
Acceptor
Interchangeable guide rails in the acceptor allow proper sizing for currency from a variety of
countries. Acceptable bill widths are 66mm, 70mm, 75mm, and 80mm (2.60”, 2.76”, 2.95”, and
3.15”). Acceptable lengths are determined in the software.
Two drive rollers in the front and two timing belts in the rear of the lower sensor unit of the
acceptor assure transport of the inserted bill while several red, infrared and magnetic sensors
scan both faces.
Bill and Voucher Entry

When a bill or voucher is inserted into the Bill acceptor, the unit grips it and moves it over the
magnetic head and through the optical system. A bill can be inserted face up or face down,
either end first. Barcoded vouchers must be inserted face up, either end first.
Analogue readings are taken every 1.59mm (1/16”) for the entire length of the item, converted
to their digital equivalents and stored in RAM as a profile of the item. The stored data is then
matched against the profiles stored in program memory. Three read attempts are performed
before a bill or voucher is classified as unreadable.
11 April 2014 AM-0248-02 152

If the bill or voucher is rejected, it is returned to the player immediately. If it is accepted, the
EGM is notified of the value. If the value is acceptable, the bill or voucher is sent to the cash
box and the credits are registered. If the value is not acceptable, the bill or voucher is rejected
and returned to the player.
Bill Cash Box

The bill cash box includes drive belts and rollers to transport the bill or voucher into the stacking
position. The second motor in the transport assembly drives them through a gear train. When
the bill or voucher has moved into position, the pusher is activated via another gear train and
the bill or voucher is stacked. The cash box has a capacity of approximately 500 bills and
vouchers.
Two plastic levers mounted to the frame connect the cash box and the pusher plate. These
levers mesh with two optointerrupters at the rear of the transport, allowing the microprocessor
to detect the cash box’s presence and monitor the pusher’s activity.
Interface Connector
The interface connector mounted at the back of the frame in the upper left corner provides
connections to the transport from the EGM backplane. Not all of the 20 available pins will be
used in any given installation. Actual pins connected will depend upon the protocol used.
Figure 16 - JCM Bill Acceptor Input/Output Connector
14 15 16 17 18 19 20
8 9 10 11 12 13
1 2 3 4 5 6 7
BNA_006
11 April 2014 AM-0248-02 153

Maintenance
The following procedures are used to maintain the bill acceptor.
Clearing Bill Acceptor Jams

If a jam occurs, the bill acceptor assembly can usually clear itself within a short period as an
automatic process comes into effect. If the jam persists, a fault message displays and the EGM
locks up.
The scanning and transport channel of the bill acceptor passes items directly to the cash box.
NOTE
Remove the bill acceptor from the chassis to open the bill path. If the bill acceptor
is opened while in the chassis the connector board at the rear of the acceptor will
be damaged.
CAUTION
The bill acceptor is controlled by complex electronics. Unqualified personnel must
not interfere with the unit.
Ensure the power is turned off before any maintenance procedures are carried out
on the bill acceptor or cash box.
The scanning and transport channel of the bill acceptor passes items directly to the cash box.
To clear an item lodged within the scanning channel:
1. Remove the transport as previously described.
2. Open the transport and inspect the bill path.
3. Remove any obstructions found.
4. Reinstall the transport assembly as previously described.
To clear a JCM UBA bill acceptor jam:
1. Open the door(s) as required and switch off the EGM.
2. Press down and hold the lower latch bar located at the front of the transport.
3. Slide the assembly towards you and out of the frame.
4. Open the acceptor and remove the jammed bill from the unit.
5. Replace the acceptor. Ensure that all leads are correctly connected.
6. Switch on the EGM and close the door(s).
11 April 2014 AM-0248-02 154

Calibration
Recalibrate the acceptor sensors annually and following any cleaning or repair operations,
unless operating conditions dictate increased frequency. Special JCM test paper is required.
Calibration can be done at the EGM if a JCM test harness is available. Remove the transport
assembly from the EGM, connect the harness to the plugs at the back of the frame and at the
back of the transport assembly and perform the following procedure. To calibrate the transport
assembly at the workbench, a JCM model PS15-006 is required to supply power to the BNA
transport.
To calibrate the bill acceptor:
1. Remove the transport assembly (refer to the Maintenance section).
2. Set DIP switches 1, 2, 3, and 4 to the off (up) position and the other DIP switches to the on
(down) position.
3. Turn the power on.
4. Insert the test paper into the acceptor, black end first. The paper moves in and out several
times and is finally ejected. One of the following events will occur:
a. If the calibration is successful, the LED attached to the test harness blinks rapidly
(approximately ten flashes per second).
b. If the calibration is not successful, the LED flashes an error code as described in the
following table.
Table 20 - Blink Error Code
Number of Blinks Error Detected

1 Entrance lever
2 Solenoid lever
3 Entrance sensor
4 Transport jam
5 Incorrect gain setting
6 Digital/analogue conversion
7 Bar code sensor
8 Acceptor head
9 Magnetic setting
10 Write-in
11 Black level
Refer to the JCM service manual for repair procedure information.
11 April 2014 AM-0248-02 155

Maintenance
Perform bill acceptor maintenance as required.

The following procedures are used to remove and replace bill acceptor components.
Cash Box
To remove the cash box:
1. Open the door(s) as required.
2. Unlock and open the cash box access door.
3. Grab the strap on the cash box and pull firmly to release it.
4. Unlock and open the currency access door to remove bills and vouchers. This is normally
done only in a secure facility. Each bill cash box can be numbered to assist accounting and
control operations.
5. Replace the bill cash box by pushing it into the frame until it locks into position.
6. Close and lock the cash box access door.
7. Close the door(s).
Transport Assembly/Acceptor Module

To remove the transport assembly acceptor module:
2. Lift the acceptor release latch and slide the assembly toward you and out of the frame.
11 April 2014 AM-0248-02 156

Cleaning
To remove surface deposits and smudges, wipe the bezel with a soft, dry lint-free cloth.
With prolonged use, a build-up of dirt from the surface of the bills will accumulate on the
pressure rollers, drive belt surfaces, and bill acceptor optics. Clean these areas to ensure
reliable operation.
CAUTION
Caution must be exercised not to flood the bezel area. Liquids must not be allowed
to seep down into the bill acceptor. Do not use any solvents as permanent damage
to the bill acceptor optics and other internal items can result.
To clean rollers, belt surfaces, and validation optics:
1. Remove the bill acceptor.
2. Open the bill acceptor to gain access to the bill path.
3. Using a soft lint-free cloth, wipe the surfaces of both the upper and lower guides to remove
any surface dirt. Pay particular attention to the optics area and the magnetic head when
removing deposits from the surfaces.
4. On the upper guide assembly, clean the surface of the pressure rollers.
5. On the lower guide assembly, clean timing belt surfaces by rotating one of the drive rollers
while holding the cleaning cloth against it.
CAUTION
Do not clean the small round sensors unless a film or dirt is visible on the lens.
11 April 2014 AM-0248-02 157

Voucher Printer USA Helix™ Slant GEN7™ Service Manual
Voucher Printer
Overview
The voucher printer is a device that prints portrait and landscape voucher with text, graphics
and lines.
Where printer capability and jurisdictional constraints permit, venues are able to print eye-
catching graphics and messages in custom designed layouts. The voucher printer can produce
barcoded vouchers that can be recognized by the bill acceptor if it is vouchers in, voucher out
capable.
FutureLogic Printer (optional)

The following section describes the FutureLogic printer.
General Description
The FutureLogic is a thermal printer that makes the cashout voucher available only after the
voucher is fully printed internally and automatically separated from the unprinted vouchers in
the voucher tray.
11 April 2014 AM-0248-02 158

Figure 17 - FutureLogic Printer
The FutureLogic also offers:
The Promotional Matrix Couponing System.

Color printing capability.
A USB communication port.
A dedicated promotional printing port.
A separate port for firmware upgrades.
11 April 2014 AM-0248-02 159

Specifications
The following table shows the specifications of the FutureLogic printer.
Table 21 - FutureLogic Printer Specifications
Parameter Value
Dimensions (WxDxH) 110mm (4.33”) x 304.8mm (12.00”) x 64.3mm (2.53”)
Weight 1.23kg (2.7lbs)
Power 24V DC @ 2.7A
Interface Bi-directional RS232C, 9600Bd
Operating Temperature 0°C (32°F) to 70°C (158°F)
Storage Temperature -20°C (-4°C) to 85°C (185°C)
Operating Humidity 5 to 95% RH
Sensors Paper low, paper out, printer drawer open, voucher taken, voucher
jam, voucher in chute, black mark (includes a host controllable
buzzer)
Voucher Storage 300 vouchers (with standard tray)
Memory 1MB Flash and 128K RAM
Resolution Resolution 8 dots/mm (203dpi)
Figure 18 - FutureLogic Interface Cable Port Pin Locations
2
PRN_006
4 3
Legend
1 18-pin Base Port 3 3-pin Bezel LED Control
Port
2 4-pin Auxiliary Port 4 14-pin RS232 Port
11 April 2014 AM-0248-02 160

Voucher Handling
The automatic voucher-loading feature simplifies the voucher loading process.
To load vouchers:
2. Pull open the main drawer until the voucher tray is completely accessible.
3. Load the voucher stack in the printer as indicated by the band around the stack and the
label on the bottom of the voucher tray.
4. Feed the voucher into the voucher-loading slot and release it once the motor engages
and the printer grasps the paper. The printer automatically pulls through a voucher or two,
leaving it set at the top of the next voucher.
5. Remove the excess vouchers from the printer.
6. When closing the main drawer, make sure that paper doesn’t get trapped between the
cabinet and the main drawer.
11 April 2014 AM-0248-02 161


To remove the FutureLogic printer assembly:
2. Slide the printer out until it catches.
3. Disconnect the harness which is at the side of the printer.
4. Push back the release catch underneath the printer.
5. Unscrew retaining screw behind printer and lift printer.
Figure 19 - FutureLogic Printer Removal
PRN_007
Legend
1 Harness 2 Release Catch
NOTE
Run a printer test or a complete EGM test after replacing the printer.
11 April 2014 AM-0248-02 162

Troubleshooting
The FutureLogic voucher printer has the ability to print a pre-defined self-test voucher, to
test the normal printing functionality of the unit and create a printout of the current printer
configuration.
NOTE
The information printed depends on the printer version.
If the printer is not performing correctly, check to see that the unit is receiving power. After
confirming that the printer is receiving power, check to see that the voucher was loaded
correctly and is not jammed in the voucher path.
To print a self-test voucher:
1. Power on the printer while pressing and holding the Feed button for approximately three
seconds. A test voucher prints approximately five seconds after.
2. Blank vouchers can be fed by pressing the Feed button for more than 3 seconds.
Figure 20 - Sample Test Voucher
11 April 2014 AM-0248-02 163

TransAct Epic 950 Printer (optional)

The following section describes the TransAct Epic 950 voucher printer.
General Description
The TransAct Epic 950 voucher printer supports macro features and a high-level command
interface that enables quicker and easier integration of more layout and printing options.
Figure 21 - TransAct Epic 950 Voucher Printer
Legend
1 Voucher Bezel 3 Printer LEDs 5 Voucher
2 Inner Chassis Assembly 4 Voucher Bucket
Assembly
11 April 2014 AM-0248-02 164

Features
The TransAct Epic 950 voucher printer’s features include:
Perforated fan folded vouchers in a stack of 200, 300, or 400 vouchers.

Barcode and total voucher cashout capabilities.
Ticketburst, which incorporates print, burst, and transport zones when the voucher is
completely printed.
A hot swappable printer mechanism design for easy service.
A modular interface printed circuit board (PCB).
Printing selections of 7.5, 10, 12, 16.5, and 20 characters per inch.
Printing selections of normal, double-high, double-wide, and double-high/double-wide.
Sensors for burst voucher, voucher low, top-of-form/voucher out, chassis open, and
voucher taken.
A cover open switch.
A modular printer mechanism, voucher tray, and sliding unit for easy maintenance.
An open voucher path for voucher jam clearing.
A Feed button and status LEDs (ready/paper/open/fault).
Bezel lamp connection import firmware and graphics download port.
Page mode printing.
An audible buzzer.
Specifications
The following table details the functional specifications of the TransAct Epic 950 voucher
printer.
Table 22 - TransAct Epic 950 Voucher Printer Specifications
Feature Specification
Print Speed 125mm (4.92”)/sec max. monochrome (in text mode)
Print Resolution 203dpi x 203dpi
Printing Method Fixed linear head
Power Requirement 24V DC ± 10% 2.2A max.
Voucher Dimensions 65mm (2.56in) x 156mm (6.14in)
Interface RS232 bi-directional XON/XOFF
Communications Protocol 9600 baud, 8 data bits, no parity, 1 start bit, 1 stop bit
Bezel Dimensions 139mm (5.47”) x 85mm (3.35”)
Printer Depth 284mm (11.18”)
Weight 1.73kg (3.80lb)
11 April 2014 AM-0248-02 165

Voucher Handling
The TransAct Epic 950 voucher tray is integrated with a guide to direct the voucher into the
printer mechanism. Once the leading voucher enters the top of the form sensor, the voucher
automatically feeds into the printer mechanism.
To load vouchers:
2. Ensure there is power to the printer.
3. Slide the main drawer forward until the voucher tray is clear.
4. Ensure the black bar is at the top front of the voucher.
5. Insert the first voucher of the stack into the printer by hand. After it has been inserted about
13mm (0.51”), the printer automatically completes the loading.
11 April 2014 AM-0248-02 166

There are two ways to remove unused vouchers from the printer mechanism assembly.
To remove vouchers using the voucher cover:
2. Lift and rotate the voucher cover towards the rear of the printer.
3. Remove all vouchers from the voucher path and check for any debris.
4. Remove any remaining vouchers from the tray.
5. Rotate the voucher cover into its original closed and magnetically latched position.
6. Load the vouchers into the printer.
To remove vouchers using the Feed button:
2. Separate the voucher currently loaded from the voucher bundle.
3. Press the Feed button to eject the loaded voucher.
4. Remove any remaining vouchers from the tray.
5. Load the new vouchers into the printer.
11 April 2014 AM-0248-02 167

Sensors
The TransAct Epic 950 Voucher Printer uses several sensors to provide feedback to the host
system. All power and interface communications are handled by the communications printed
circuit board (PCB).
The following table describes the functions of the sensors.
Table 23 - Sensor Functions of the TransAct Epic 950 Voucher Printer
Sensor Function
Cover Open Switch Detects when the voucher cover is open. Printing and voucher
feeding processes are stopped until the cover is closed.
Voucher Low Sensor Senses the number of vouchers remaining in voucher bucket (i.e.
below five to ten vouchers). Voucher low status is reported on the
status byte when the host issues a status request.
Top-of-Form/Voucher Controls voucher loading and printing.
Out Sensor
Voucher Taken Sensor Determines when a customer takes a printed voucher.
Chassis Open Sensor/ Determines if the inner chassis is fully racked. If not, the status
Audible Alarm LED blinks.
Cleaning
Use a soft long-bristled paintbrush or canned air to clean the paper dust from inside the printer
and chassis area. Remove paper dust from the sensor optics.
If there is streaking on the printed voucher, the print head requires cleaning. Cleaning cards are
available through Transact or can be purchased direct from Enefco International Ltd.
To clean the print head:
1. Open the cover and remove all vouchers from the voucher feed path. Close the cover.
2. Open the printer cleaning card pouch and remove the printer cleaning card. Insert the
printer cleaning card into the feed path. The printer cleaning card is automatically drawn
into the feed path.
3. Open the cover and remove the printer cleaning card by gently pulling it back. Repeat if
necessary.
4. Properly dispose of the used printer cleaning card.
11 April 2014 AM-0248-02 168


Use the following procedure to remove the printer for servicing or replacement.
To remove the TransAct Epic 950 voucher Printer:
1. Open the door(s) and switch off the EGM.
2. Pull the release tab at bottom center of the printer and pull the printer out until it catches.
3. Unscrew retaining screw behind printer and lift printer.
NOTE
Troubleshooting
Troubleshooting incorporates a self-test, printer status LEDs, and printer error descriptions and
their remedies.
If the printer is not performing correctly, check to see that the unit is receiving power. The green
Ready LED should be on when the printer is correctly receiving power. After confirming that
the printer is receiving power, check to see that the voucher was loaded correctly and is not
jammed in the voucher path.
11 April 2014 AM-0248-02 169

The TransAct Epic 950 voucher printer has the ability to print a pre-defined self-test voucher,
to test the normal printing functionality of the unit and create a printout of the current printer
configuration.
NOTE
The information printed depends on the printer version.
To print a self-test voucher:
1. Remove the inner chassis as described in the TransAct Epic 950 OEM integration manual.
2. Open the voucher cover. Do not remove the currently loaded voucher.
3. Press and hold the Feed button until the Open LED turns off and release the button.
4. Close the voucher cover. The self-test voucher automatically prints.
5. Replace the inner chassis to resume normal operation.
Figure 22 - Sample Test Voucher
Press the Feed button to advance a single voucher through the print mechanism and
automatically position it correctly. Ensure all connectors are firmly in place to ensure a proper
signal.
If the printer continues to feed vouchers without stopping, check that the vouchers are facing in
the right direction to allow the voucher present sensor to detect the alignment marks at the top
of the voucher.
11 April 2014 AM-0248-02 170

The printer is configured with a light emitting diode (LED) indicator system that communicates
the condition of the printer. The following table lists the different LED indications and provides a
brief description.
Table 24 - TransAct Epic 950 Voucher Printer Status LEDs
Condition Ready LED Paper LED Open LED Fault LED

Unit Ready On Off Off Off
Cover Open On Off On Off
Chassis Open On Off Blink Off
Voucher Out On On Off Off
Voucher Low On Blink Off Off
Temperature Error Blink Off Off Blink
Paper Jam On Off Off Blink
RAM Error 2 Blinks Off Off On
Checksum Error 4 Blinks Off Off On
11 April 2014 AM-0248-02 171

Nanoptix Paycheck Printer (optional)

The following section describes the Nanoptix Paycheck printer.
General Description
The Nanoptix Paycheck voucher printer requires no cartridges. It prints at an 8 dot/mm (203dpi)
resolution. It has a simple drop-in voucher loading procedure.
Figure 23 - Nanoptix Paycheck Voucher Printer
Legend
1 LED 2 Paper Feed button
11 April 2014 AM-0248-02 172

Voucher Handling
To load vouchers:
Figure 24 - Nanoptix Paycheck Voucher Printer Drawer Fully Open
9
00
N_
PR
2. Load a voucher stack into the voucher cartridge in the orientation indicated on the label in
the bottom of the cartridge.
Figure 25 - Nanoptix Paycheck Voucher Printer Voucher Stack
4
02
N_
PR
3. Feed the first voucher into printer mechanism until resistance is met. The printer
automatically feeds the voucher and is ready to print.
11 April 2014 AM-0248-02 173

Figure 26 - Nanoptix Paycheck Voucher Printer Feeding the Voucher
PR
N_
01
0
4. Slide the printer back into its working position.
6. When closing the main drawer, make sure that paper doesn’t get trapped between the
cabinet and main drawer.
Cleaning
NOTE
Under normal operating conditions, the Nanoptix Paycheck print head should be
cleaned at least once every three months or 5km (3.1 miles) of paper printed,
whichever comes first.
To remove excess dust:
2. Slide the printer drawer open and remove the voucher tray.
3. Remove excess dust using canned air.
To clean the print head:
1. Remove the printer.
2. Press down on the paper guide assembly and pull one side of the roller towards the front
and remove the roller.
3. Clean the roller with a cotton swab dipped in isopropyl alcohol.
4. Clean the print line (black line on the print head) with a cotton swab dipped in isopropyl
alcohol. Take care not to wet other parts of the printer.
11 April 2014 AM-0248-02 174


To remove the Nanoptix Paycheck voucher printer:
2. Unscrew rear retaining screw behind printer and lift printer.
3. Pull the printer out until it catches.
4. Press the button to release the harness and pull the harness out.
5. Release the lever on the right side of the printer and pull out the last section of the printer.
Figure 27 - Removing the Nanoptix Paycheck Voucher Printer
1
1
01
N_
PR
Legend
1 Button to Release Harness 2 Release Lever
NOTE
11 April 2014 AM-0248-02 175

Troubleshooting
A test voucher can be used to judge the print quality.
To print a test voucher:
1. Power on the printer while pressing and holding the Paper Feed button for approximately
three seconds. A test voucher prints approximately five seconds after.
2. Press the Paper Feed button once more and the voucher feeds. Pressing the button again
causes the printer to feed blank vouchers.
Figure 28 - Self-Test Voucher
PRN_012
11 April 2014 AM-0248-02 176

Maintenance
The following general maintenance is used to maintain the printer.
Checking the Printer Function

To check that the printer is performing correctly:
Perform a printer self-test.

Check that all connectors are secure.
Ensure that receipts are exiting correctly.
Removing Excess Dust

Use a soft brush or canned air to clean the paper dust from inside the printer and chassis area.
Remove paper dust from the sensor optics.
Cleaning the Print Head

If there is streaking on the printed voucher, the print head requires cleaning. Follow the
manufacturer’s instructions to perform this task. Refer to individual printer sections for further
information.
11 April 2014 AM-0248-02 177

LCD Screens USA Helix™ Slant GEN7™ Service Manual
LCD Screens
Overview
The electronic gaming machine (EGM) is fitted with one or two liquid crystal display (LCD)
screens. The main LCD screen is located immediately above the mid trim. The upper LCD
screen (optional) is located above the main screen.
The main LCD screen is the primary interface for the player. It displays game graphics, pay
information, play options, operator menus and audit mode screens (refer to Machine Modes
chapter), and messages from venue management systems. It has touch screen capability.
The upper LCD screen displays additional game graphics and jackpot information. It does not
have touch screen capability.
The LCD screens used for the main screen and the upper screen are not interchangeable.
General Description
The LCD screen panel is a 23” high resolution, 16:9 aspect ratio screen housed in a metal
frame together with glass and lighting components. The LCD screen is a colour active matrix
liquid crystal display with an LED backlight system for reduced power consumption. The main
screen has an integrated touch sensor and controller.
The LCD screens are the wide-viewing angle type. The active display area measures 23.0”
diagonally with full HD resolution (1920 horizontal by 1080 vertical pixel array).
The soft LCD panel surface is protected by touch sensor glass on the main LCD screen and
tempered glass for the upper LCD screen. The glass panels are bonded to the LCD frames
There is no border or frame overlapping the glass panels. The glass panels extend horizontally
beyond the outline of the LCD panels to protect the integrated lighting strip components.
The lighting strips are controlled by the game. The lighting controller is housed inside the
main LCD screen assembly. The lighting controller is connected to the backplane using a USB
interface. A ribbon cable connects the main LCD screen to the upper LCD screen. Where the
optional upper LCD screen is not fitted, a dummy plug is used in the ribbon connector socket.
The monitors are powered from the EGM backplane by a 12V DC supply.
The LCD assembly includes lighting components and cast housing.
This document contains confidential information that is proprietary to Aristocrat Technologies Pty Ltd. It can not be copied or disclosed to unauthorised parties.
11 April 2014 AM-0248-02 178

The LCD assembly specifications are detailed in the following table.
Table 25 - LCD Assembly Specifications (typical)
Item Specification
Active Screen Size 584mm (23”) diagonal
Active Area 509mm x 286mm
Pixel Pitch 0.265mm x 0.265mm
Pixel Format 1920 horizontal by 1080 vertical pixels
Colour Depth 16.7M colours (6bit + A-FRC)
Luminance, White 200cd/m²
Viewing Angle 89/89/89/89
Power Consumption 32W
Weight 5.9kg (with or without touch)
Electrical Specifications
The monitor has one connector to accept a video signal in DVI format; and a connector to
accept a video signal in DisplayPort (DP) format. The monitor will auto detect and display the
video from the active input.
The monitor has a DVI video signal connection and a DisplayPort (DP) video signal connection.
The monitor auto detects and displays the video from the active input.
The main LCD screen is connected to the backplane using the DVI video signal connection.
The upper LCD screen is connected to the backplane using the DP connection.
The video frame rate is typically 60Hz.
LCD Power Detection

The EGM detects the monitors are connected and powered. The EGM will lock up if displays
are not connected or powered.
Power Requirements
The LCD assembly is powered from the EGM backplane and requires DC12V.
DC12V Power Connection

A 4-way single row Molex Mini-Fit Jr connector is used to receive power from the EGM. The
connector is compliant with the GDS Connector Standard.
11 April 2014 AM-0248-02 179

Lighting Control Connection

A USB type B connector connects the lighting control signals from the backplane to the main
LCD screen. The upper LCD screen is connected via the main LCD screen.
Touch Screen Controller Connection

A USB type B connector connects the bidirectional touch screen controller signals of the main
LCD screen to the backplane.
On-Screen Display (OSD)

The LCD screen video functions are controlled by a dedicated internal micro-controller
operating from firmware. The firmware version is displayed on screen when the screen is
powered when there is no active video signal connected or there is an active video signal and
the Menu button at the back of the screen is pressed.
The on-screen display (OSD) controls are operated from the row of push-buttons at the back of
the monitor.
Press Menu to access the control options. Press Menu to exit and return to normal operations
when finished. Use the Recall function to restore settings to factory default.
The configurable options include:
Brightness.
Contrast.
Colour.
Recall (factory default).
OSD position.
OSD time out interval.
Do not adjust settings for contrast, brightness and colour. These settings are set in the factory
for optimum appearance and consistency.
Button functions are listed in the table below.
Table 26 - OSD Button Functions
Function
[Menu] Call the main menu OSD
[Sel / Exit] Enter the high lighted sub menu
[Down] and [Up] Moves the cursor within the main menu and sub menus.
Also makes adjustments within selected option.
[Auto] Not used.
11 April 2014 AM-0248-02 180

Touch Screen
The main LCD screen is fitted with a touch screen to allow the player to select wagering
options, display special purpose screens such as reserved and game rules, begin game play or
adjust a setting such as volume. The controller is housed within the LCD screen metalwork. It
has a USB interface connection to the backplane.
NOTE
The upper LCD is not fitted with a touch screen.
Specifications
The following table provides detailed specifications for the touch screen.
Table 27 - Touch Screen Specifications
Item Specification
Resolution 1024 x 1024 touch points
Accuracy ±1mm
Operating Temperature Range -40°C (-40°F) - 70°C (158°F)
Operating Humidity Range 0-95% non-condensing
Operation
The touch screen uses projected capacitive technology (PCT). The sensing arrays are fixed to
the back of the glass touch surface and the touch screen is not affected by surface scratches or
superficial damage.
The touch sensor is bonded to the LCD panel frame and cannot be removed for service or
replacement. The LCD screen assembly must be replaced if the sensor fails or is damaged.
Touch Screen Calibration

The touch screen does not require calibration.
Maintenance
To maintain the LCD screens:
Remove any dust or dirt from external surfaces.

Clean the screen with a soft cloth and mild glass cleaning agent.
11 April 2014 AM-0248-02 181

Main Logic Assembly USA Helix™ Slant GEN7™ Service Manual
Main Logic Assembly
Overview
The main logic assembly provides central control of the electronic gaming machine (EGM). It
consists of a carrier board assembly mounted on a metal tray that plugs into the logic cage.
The logic cage is a lockable metal box that provides security and protection for its contents.
The main logic assembly is located within the logic cage.
Figure 29 - Logic Cage and Location of Carrier board
G03371
8 7 6
Legend
1 Backplane Board 4 Cage for Jurisdiction- 7 Compact Flash (CF)
specific Communications card
2 Logic Cage Door 5 Hard Disk/Solid State 8 Video Board (mounted
Drives (optional) on carrier board)
3 Logic Cage 6 Carrier Board at Base
of Cage (plugged into
backplane board)
11 April 2014 AM-0248-02 182

The carrier board assembly interfaces with the following devices, depending on EGM features,
via the backplane board:
Main LCD screen/touch screen (optional).

Electromechanical meter board (optional).
Power supply assembly.
Buttons and button lamps.
Network interface (optional).
Link progressive system (optional).
Player marketing module (optional).
Security devices.
Money management devices.
Printer (optional).
Mechanical security switches.
Optical security switches.
Key switches.
I/O connector (optional).
Additional connectivity provided at the front of the assembly includes:
Network interface.
GAT port.
Debug port.
Carrier Board Assembly

CAUTION
Not all carrier board assemblies are approved in all jurisdictions. For more
information check with your local service organization.
The major components of the assembly include:
COM Express module.

Carrier board.
Logic cage tray.
Mass storage device.
Smart card content protection device.
Video graphics card.
NOTE
If The Mummy™ game is installed on a VIRIDIAN WS EGM the carrier board
assembly is the 4GB Gen7W HYBRID Rev D assembly.
11 April 2014 AM-0248-02 183

COM Express Module

The COM Express module provides essential computing functions and contains the core
system components of a modern PC.
COM Express is an open specification of the PCI Industrial Computer Manufacturer Group
(PICMG). It is an embedded computing module concept, specifying a computer on module
(COM).
The features of the COM Express module are listed in the following table.
Table 28 - COM Express Module
Feature Description
Physical Basic COM Express module, Type 2
size 125mm (4.92”) x 95mm (3.74”) x 18mm (0.71”)
Processor Intel® Celeron® Dual Core Processor 45nm T3100
(1MB cache, 1.9 GHz, 800 MHz FSB)
Chipset Mobile Intel® GM45 Express chipset with 82801IEM I/O controller hub
(ICH9M-E)
Graphics Controller Intel® Graphics Media Accelerator 4500MDH (integrated in Intel®
GM45 chipset)
Memory Dual channel memory, 2GB (2 x 1GB DDR3 in 2 SO-DIMM sockets) or
4GB (2 x 2GB DDR3 in 2 SO-DIMM sockets)
Audio Intel® High Definition Audio
Video Dual channel Intel® Serial Digital Video Out (SDVO) interface to the
graphic card.
Ethernet IEEE 802.3 10/100/1000Base-TX
I/O 8 x USB 2.0 ports
2 SATA PORTS
1 STANDARD PARALLEL IDE INTERFACE
LPC Bus, I2C Bus
Security Trusted Platform Module Infineon TPM 1.2 SLB 9635
Expansion PCI-Express x 1; PCI-Express x 16
Connectors Two 220 pin COM Express standard connectors
Power Input Supply input: +12V +/-10%, +5V Standby optional
Consumption: 35W max. (T3100)
Environmental Temperature 0°C (32°F) to 50°C (122°F) [operating]
Temperature Humidity 85% [operating, non-condensing]
11 April 2014 AM-0248-02 184

Carrier Board
The carrier board provides two distinctive groups of functions. Part of the design interfaces to
the COM Express module and adds connectivity based on PC technologies: SATA, PATA/CF,
USB, and PCI Express. The gaming specific circuitry integrates circuitry previously used on
the main board and a number of interface cards. Gaming specific functions are controlled and
monitored through the PCI bus which in turn is connected to the COM Express module.
The carrier board provides mechanical support and connectivity for the COM Express module.
Figure 30 - Typical Carrier Board Layout (Issue D)

C73
U10
C24
L25
C22 _ +
C26 Q31
R103
Q27
C71
BT1 +
U9
C25 _
U65
C225
C341
L32
C23
Q26 Q30
L26
R151
C21
U64
C184
U57
C20
C331 _ +
C158
C222
C67
R64
C117 U46
R30
BT2 +
C116
C157 _
5
C113 C114
9
J16
6
U50
U36
1
U8
U45
U35
U34
U56
J13
U44
U33
U49
U97
C278
U42
U5
U61
J3
U32
J17
D37
U60
U31
U4
U55
U48
U59
U54
U30
C313
U53
C226
U29
25 50
U106
C248
U28
C143
C187
U27
J12
U47
U26
C208
U25
J2
U24
1 26
U23
U105
U22
L41
U104
U41
C340
U7
U20
U18
U40
J11
U39
J9
U103
U17
LOCK
U38
C332
J8
C333
U37
U15
J639 C245
U14
J1
U3
J638
L14
C166
U13
Issue B
1
C195
U12
J7
MK7i Carrier Board
8
U1
D74
PCBA 494077_02
J22
U62
C35
J6
C33
C76
C 2006
C193 C233
U 1
C75
U6
C190 C231
U58
B82
B12
B11
B1
J5
C1
A12
A11
A1
C263
C311
A82
C312 C227
REV 0 1 2 3 4 5 6 7 8 9
G03372
11 April 2014 AM-0248-02 185

Figure 31 - Typical Carrier Board Block Diagram
Intel
Graphic Card CPU
Memory
PCIe x 16 slot
GMCH Module
HDD/SSD (1)
SATA HDD/SSD (2)

PCIe x 1 slot IDE
Audio Compact
ICH USB
Flash
Ethernet PCI
LPC HD Audio
COM-Express Module Codec
Backplane Connectivity
BIOS LPC UARTS
HW
SPI
Protection
FPGA
Smart Card Misc
SRAM
G03375
Audio
The COM Express provides an Intel high definition audio interface. The carrier board
accommodates an audio codec device with multi-channel audio output.
BIOS
The carrier board boots from a single BIOS chip and loads further data from the mass storage
device.
The BIOS chip is connected directly to COM Express via LPC/FWH bus. The LPC bus is also
connected to the FPGA for security purposes. There is no BIOS chip on the COM Express.
The dedicated BIOS chip is not present in some configurations and the BIOS functionality is
provided by the FPGA.
BIOS set up parameters are defined by EEPROM connected via an I²C bus and driven from the
COM Express. If the EEPROM is not present, default parameters are used.
11 April 2014 AM-0248-02 186

Ethernet
The carrier board implements a single gigabit Ethernet port directly supplied from the COM
Express module.
The Ethernet connector is located on the front edge of the carrier board. Status LEDs are
provided on the connector where they are visible when the logic cage door is closed.
Standard LED Functions (depending on Ethernet driver functionality) can be found in the
following table.
Table 29 - Ethernet LED Functions
LED Color Activity

LINK (left) Orange 1000Base-T connection available.
Green 100Base-TX connection available.
Off 10Base-T connection available or no link.
ACTIVITY (right) Yellow Flashing light indicates activity (data packet transfers)
Evidence Tape
The BIOS chip, EEPROM, and CompactFlash can be sealed to the carrier board with evidence
tape by regulators.
GAT Port
The carrier board implements a GAT3 serial port. The GAT port is positioned along the front
edge of the carrier board where it can be easily accessible when the logic cage door is open.
Identification
A silicon ID device is embedded on the carrier board to uniquely identify the assembly.
11 April 2014 AM-0248-02 187

Serial Ports
For markets with specific communications requirements a communications board can be
connected to the market dependent slot positioned inside the logic cage. Dedicated serial ports
are allocated for peripherals as indicated in the following UART allocation table.
Table 30 - UART Allocation
UART Function EGM Interface

0 Touch Screen Main Touch screen RS232
1 BILL ACCEPTOR Bill Acceptor RS232
2 Systems Systems RS232
3 Printer Printer RS232
4 Com 4 Progressives RS232
5 Com 5 - RS232
6 GAT port GAT3 RS232
7 Com 7 - RS232
8 Com8/Topbox Second Touch Screen FTB
9 Com 9 LAB1 RS232
10 Com 10 LAB2 RS232
11 ccTalk
12 Doesn’t exist
13 Doesn’t exist
14 Com 11 IrDA TTL
ccTalk Interface
The ccTalk protocol is used for various types of cash validation equipment. One ccTalk interface
is provided with the host controller on the carrier board. The ccTalk bus can be operated in
point-to-point or multi-drop mode, thus allowing the connection of several slave devices.
Meter RAM
The board has three 512 Kb × 16 static RAM chips with power backed up by two batteries.
Battery Backup
Two long life BR-2/3A size lithium batteries provide back-up power for the SRAM and also
supply power for the real time clock (RTC) located on the COM Express module. The batteries
are designated BT1 and BT2 on the carrier board and are secured by cable ties to their
holders.
11 April 2014 AM-0248-02 188

PCI Express
A PCI Express x 16 connector is provided on the carrier board and a PCI Express x 1
expansion connector is provided for future use.
USB
Eight USB 2.0/1.1 ports are supported by the carrier board. USB ch.0 for is dedicated for
software development. The connector is located on the front edge of the carrier board and is
only accessible when the logic cage door is open. USB ch. 1-5 are located on the backplane
and use connector types are based on the GDS standard. USB ch. 6 is directly linked to a
connector board connector. USB ch. 7 is directly linked to a market dependent connector.
Serial Peripheral Interface

Eight serial peripheral interface (SPI) channels are provided on the carrier board. Five are
SPI channels for legacy interfaces and three are new fast SPI channels provided for new
functionality.
Table 31 - SPI Channel Allocation
SPI Channel Function

1 Topbox Animation
2 Electromechanical Meters Board
3 Player Button Lamps/LEDs
4 Player Button
5 Mechanical Security
6 LCD Edge Lighting
7 Light Tower
8 Topbox Lighting
FPGA
The carrier board accommodates the Altera Cyclone II FPGA. A 32bit/33MHz PCI bus is
connected to FPGA. All legacy interfaces are supported in the FPGA.
Buttons and Button Illumination

The carrier board accommodates circuitry for driving button illumination and switches. The
design supports 24V incandescent lamps, 24V LED, and 12V LED illumination.
11 April 2014 AM-0248-02 189

POST Code Display

A pair of 7-segment displays (located at the front right corner of the carrier board when in
the logic cage) is used to provide feedback about the operational status of the carrier board
assembly.
When the system is not in reset, BIOS power-on self test (POST) codes or other operational
codes are displayed. The POST codes are two digit hexadecimal numbers while operational
codes may contain other alphanumeric characters.
The following table shows the meanings of some common sequences and codes that display
on the POST code display.
Figure 32 - POST Code Display
Sequence or Code Meaning

(All segments off) No power
(All segments on) Reset
(Left decimal point on) 24V and 12V supply rails are within tolerance
(Right decimal point on) 5V, 3.3V, and 1.2V supply rails are within tolerance
FX and B0 to B4 * POST security check failed
eo Hardware protection check failed
eb Firmware verification failed
* The X in FX denotes a hexadecimal variable.
Status Indicator Lights

The following LED indicators are present on the board and provide feedback about the
operational status of the carrier board assembly.
Table 32 - Description of LEDs
LED Color Activity

D39 Red SATA activity.
D45 SCPWR Red Smart card activity. Do not replace the smart card while this
indicator is lit.
D47 CFACT Red CompactFlash activity.
D50 VSB Green 3.3V standby voltage is present. No accurate supply tolerance
measurement is provided.
11 April 2014 AM-0248-02 190

Power
The carrier board is supplied from the 24V DC supply rail. All internal voltage rails are derived
from this source. A 12V supply rail is used only for the COM Express and the graphic card. The
presence of mains voltage is detected by a hardware power fail signal generated by the mains
power supply and provides an early warning when the EGM power is down. A 5V stand by rail
supplies power to the COM Express circuitry when in wake on LAN (WOL) mode. The 24V and
12V rails are without supply in this mode. Two independent batteries provide a power source
for volatile data backup and security monitoring.
Mechanical Support
The carrier board with COM Express module, graphic card, CompactFlash/hard disk drive
(HDD) (optional), and cooling solution are mechanically mounted and supported by a metal
bracket. The bracket provides mechanical protection for electronic assemblies and facilitates
modularity design aspects. Ejector levers are located on the metal bracket. The bracket
provides a good quality high frequency ground point.
Mass Storage Device

The carrier board supports CompactFlash and hard disk drive (HDD) or solid state drive (SSD)
interfaces. The BIOS default boot device is the CompactFlash or the SATA HDD (port A). Any
other through USB port attached device can only be used as a storage device.
CompactFlash (CF)
The carrier board supports one CompactFlash card interface.
The interface supports the maximum possible interface speed supported by the COM Express
module and works with high speed cards such as innoDisk iCF4000 series with a sustained
read performance of at least 10 Mbytes/s.
The CompactFlash connector is positioned along the front edge of the carrier board where it is
easily accessible with the logic cage door open.
NOTE
The CompactFlash card can only be installed or replaced while the EGM is
powered down or in standby mode.
11 April 2014 AM-0248-02 191

Hard Disk Drive/Solid State Drive (HDD/SSD)

Two standard SATA connectors and proprietary power connectors with 3.3V and 5.0V power
are provided on the carrier board. Only mobile hard disk drives that do not require additional
supply voltages are supported.
A mechanical space provision for up to two 2.5” HDD/SSD is allocated inside the logic cage.
NOTE
The HDD/SSD can only be installed or replaced while the EGM is powered down or
in standby mode.
USB Stick Storage Device

A USB stick can be installed in the designated port located at the front of the logic cage beside
the door security switch, providing a separate physical storage device for jurisdictions requiring
this function.
Smart Card
The carrier board accommodates an ID-000 25mm (0.98”) × 15mm (0.59”) ISO 7816 smart
card. The smart card socket is mounted on the front edge of the carrier board so that the smart
card can be replaced without removing the carrier board from the logic cage.
NOTE
The smart card can only be installed or replaced while the EGM is powered down
or in standby mode.
11 April 2014 AM-0248-02 192

Video Graphics
The graphics and memory controller hub (GMCH) chip in the COM Express module provides
an internal graphic core and also has the capability to support external graphic accelerators.
The chip provides one dedicated analogue output and two digital display ports. Serial digital
video out (SDVO) ports are multiplexed with the PCI Express graphics interface. The SDVO
ports are not available if an external graphic device/card is in use.
The carrier board implements PCI Express x 16. It provides an extension for an ADD2 card or
an external graphic card. A PCIe x 16 connector with retention clip is required on the carrier
board for securing a graphic card.
NOTE
A variety of graphics cards are supported but not all graphics cards function with
all versions of the carrier board assembly. Before replacing a graphics card check
compatibility with the local service organization.
LCD screens support a standard resolution for a 22” screen of 1680 x 1050. Higher resolution,
such as 1920 x 1080 full HD) is supported with “reduced blanking”. Display devices can not
support other resolutions available from the graphic card.
11 April 2014 AM-0248-02 193

Description of Connectors
The following table shows the details of the principal external connectors on the carrier board.
Table 33 - Description of Connectors
No. Name Type Function Comments

J1 CON 110W F RA HM Backplane interface
2mm (0.07”) Au_30u”
PF U
2mm (0.07”) Au_30u”
PF U
2mm (0.07”) Au_30u”
PF U
J4 CON 2x220W M FH COM Express Additional mounting
0_5BTB 8H SM UL94 connectors posts are available
to secure the COM
Express module in
correct position.
J5 CON 164W F ST PCI Express or A PCI Express
PCIeX16 Au_FL TH SDVO Graphics graphics or video
UL Card interface card can
be plugged in.
This socket is also
compatible with non-
specified, optional PCI
Express expansion
cards.
J6 CON 36W F ST PCI Express x1 An optional PCI
PCIeX1 Au_FL TH Express x1 expansion
UL94 card can be plugged
into this socket.
J7 GBE CON 8W F ST MOD_ Gigabit Ethernet This connector
RJ45 RA SHL_GND M LAN Port remains accessible
when the logic cage
door is closed.
J8 SATA CON 7W M ST SATA SATA data
Au_15u” TH UL94V
J9 SATAPWR CON 4W M ST HDR SATA power Only 5V is supplied
uCLASP 2mm (0.07”) for compatibility with
TH UL9 2 1/2” mobile hard
drives.
J10 Not Configured.
J11 SC CON 4W F ST USB_A Smart card holder This SIM-type smart
RA SHLD UL94V0 card holder can
accommodate ID-000
sized cards.
11 April 2014 AM-0248-02 194

No. Name Type Function Comments

J12 CF CON 25Wx2 M ST CompactFlash card The interface is
CF2 RA PEG Au SM (can read both Type directly connected
U I and Type II cards) to the IDE bus of the
Intel chipset, so the
carrier board must
be off when replacing
CompactFlash cards.
J13 CON 6W M ST HDR Mechanical Security When not used, this
uCLASP 2mm (0.07”) connector must have
TH UL9 a loop-back plug
inserted.
J14 Not Configured.
J15 Not Configured.
J16 GATT CON_2W_M_ST_ GAT3/GAT Port This connector
HDR_St_6mm (0.23”) remains accessible
when the logic cage
door is closed.
J17 USB0 CON 7W M ST SATA USB0 Port
Au_15u” TH UL94V
J18 Unused reference.
J19 Not Configured.
J20 Unused reference.
J21 Not Configured.
J22 SOFT PWR CON 2W Soft Power Control
J23 Not Configured.

J24 Not Configured.
11 April 2014 AM-0248-02 195

Maintenance
CAUTION
When handling electrostatic sensitive devices such as printed circuit boards
(PCBs), take care to avoid physical contact with components. Do not place
electrostatic sensitive devices on metal surfaces. PCBs should be handled by their
edges. Take care to avoid flexing the PCB, as this can lead to physical damage.
WARNING
Turn the EGM power off before removing PCBs from the logic cage.
To remove the carrier board:
2. Open the logic cage door.
3. While following standard electrostatic discharge (ESD) procedures, lever the PCBA out of
the runners using the board extractors and withdraw the board from the logic cage.
4. Place the PCBA in an antistatic bag immediately.
NOTE
Place a fault tag on any faulty boards.
Inspect both sides of the replacement PCBA for any signs of physical damage.
11 April 2014 AM-0248-02 196

Replace Backup Battery

CAUTION
Follow standard electrostatic discharge (ESD) prevention procedures when
removing PCBAs.
1. Remove the carrier board assembly.
2. Use a wire cutter to cut the cable ties holding the two lithium batteries.
CAUTION
Remove and replace only one battery at a time. There is the risk of data loss if both
batteries are removed simultaneously.
3. Remove one battery from the carrier board and replace with a new lithium BR/3A battery. If
necessary, repeat for the second battery.
CAUTION
There is a risk of explosion if the battery is replaced by an incorrect type. Dispose
of used batteries according to the instructions.
4. Use two cable ties to secure the new batteries to the carrier board.
5. Replace the carrier board assembly.
11 April 2014 AM-0248-02 197

Guidelines for Disposal of Lithium Batteries
Overview
Proper disposal of lithium batteries is of the upmost importance to Aristocrat Technologies
Pty Ltd, from a safety and an environmental standpoint. This section outlines safe disposal of
lithium batteries.
Instructions for Safe Disposal

The importance of safety in the disposal of lithium batteries cannot be overstated. Aristocrat
Technologies Pty Ltd recommends that disposal should be done following the guidelines of
local, state and federal regulations. Regulations vary from state to state and country to country.
Therefore, used batteries should not be disposed of without contacting local authorities for the
proper procedures.
Batteries should not be incinerated without the guidance of qualified personnel using proper
procedures. Extreme temperatures can cause the batteries to rupture.
Preventing the possibility of a short circuit is recommended. This can be accomplished by

taping the terminals and cutting any leads.
Disposal of cells is governed differently in different countries. European countries set their own
rules following directives 91/157/EEC and 93/86/EEC. In these countries the manufacturer,
importer and user are responsible for the proper disposal or recycling methods being followed.
In the United States batteries can be disposed of but they must first be neutralized through an
approved secondary treatment. The secondary treatment can be done through a professional
disposal company. The treatment is required by the U.S. Land Ban Restriction of the
Hazardous and Solid Waste Amendments of 1984 .
11 April 2014 AM-0248-02 198

Backplane USA Helix™ Slant GEN7™ Service Manual
Backplane
Overview
The backplane board connects the carrier board to EGM components.
The backplane board is a single printed circuit board assembly (PCBA) mounted vertically in
the cabinet, at the back of the logic cage. The backplane board is used to electrically connect
the carrier board to all peripheral PCBAs and subsystems.
The carrier board and the optional expansion board connect directly to the backplane board
within the logic cage. All other PCBAs and peripherals are connected to the backplane board
via ribbon cables or wire harnesses.
The board location and the component layout of the backplane board are shown in the
following figure.
Figure 33 - Backplane Board Location
G03198
11 April 2014 AM-0248-02 199

The backplane board provides electrical connection for the following boards and peripherals:
Amplifier.
Bill acceptor.
Carrier board.
Edge lighting.
Expansion board.
Fan.
Light tower.
Meters.
Optics.
Buttons.
PMM.
Power supply.
Printer.
Progressive jackpot controllers.
Topbox.
Touch screen.
The backplane board has no active components.
The connectors that require security are placed on the board so that they are within the logic
cage after installation. They are:
Carrier board connectors (P1, P2, and P3).

Expansion board connector (P4).
Electromechanical meters connector (P9).
All connectors are unique in size to prevent incorrect connection.
11 April 2014 AM-0248-02 200

Backplane Board
Component locations and connectors for the backplane board are shown in the following figure.
Figure 34 - Backplane Board Component Locations
11 April 2014 AM-0248-02 201

Connectors
The following table lists the function and type of each connector on the backplane board.
Table 34 - Backplane Connection Function and Type
Designator Title Function Connector

P1,P2,P3 Carrier Board Carrier Board Interconnect 110W 2.0mm (0.08”) Hard
Metric Type A Vertical
Header
P4 Expansion Market Expansion Board 110W 2.0mm (0.08”) Hard
Board Interconnect Metric Type A Vertical
Header
P5 Connector Connector Expansion 48W DIN41612 Half C
Board Vertical Receptacle
P6 Power Supply Power Supply 24W Mini-Fit Jr. Dual
Row Vertical Header
P7 Amplifier Amplifier Power (24VDC), Low 16W Micro-Fit 3.0 Dual
Level Audio Output (5.1), S/PDIF Row Vertical Header
Digital Audio Output
P8 Mic. Microphone Input 3W MicroClasp Single
Row Vertical Header
P9 Meters Electromechanical Meters (x8), 20W Shrouded Box
Meter Illumination LEDs, IrDA, Vertical Header
Meter Security Switch
P10 Com 0 Primary LCD Touch Screen 9W D-Sub Standard Male
(Com 0) Vertical Header
P11 Buttons Button Switches (x16) 38W MicroClasp Dual
Button LEDs (x16) Row Vertical Header
P12 Door Belly Door Security Switch, Belly 26W MicroClasp Dual
Door Fluorescent Ballast, Main Row Vertical Header
Door Optics (also on P22)
P13 Com 8 Feature Topbox 8W Micro-Fit 3.0 Dual
Row Vertical Header
P14 24VDC Auxiliary 24VDC 4W Micro-Fit 3.0 Dual
Row Vertical Header
P15 Printer Printer (Com 3) 14W Micro-Fit 3.0 Dual
Row Vertical Header
P16 PMM Player Marketing Module, PMM 36W MicroClasp Dual
Fluorescent Ballast Row Vertical Header
P17 System System Communications (Com 20W MicroClasp Dual
2) System Security Switch Row Vertical Header
P18 Hopper Hopper 12W Micro-Fit 3.0 Dual
Row Vertical Header
P19 Topbox Topbox Security Switch, Topbox 32W MicroClasp Dual
Fluorescent Ballast, Light Tower Row Vertical Header
(SPI Channel 7), Oval Topper,
Jackpot Bell Output
11 April 2014 AM-0248-02 202


P20 Progressives Progressive Jackpot 14W MicroClasp Dual
Communications (Com 4) Row Vertical Header
P21 Bill Acceptor Bill Acceptor (Com 1), Bill 20W Micro-Fit 3.0 Dual
Acceptor Cash box Security Row Vertical Header
Switch
P22 Cabinet Meter/Audit Switch, Reset 28W MicroClasp Dual
Switch, Electromechanical Row Vertical Header
Meters Illumination Switch, Main
Door Optics (also on P12), Main
Door Security Switch, Cashbox
Security Switch, Handle Output
P23 Com 7 Com 7 10W MicroClasp Dual
Row Vertical Header
P24 Com 5 Com 5 8W MicroClasp Dual Row
Vertical Header
P25 I/O Interface Auxiliary Carrier Board Inputs 22W MicroClasp Dual
(x4) Auxiliary Carrier Board Row Vertical Header
Outputs (x4) Auxiliary Expansion
Board I/O (x8)
P26 Optics Optical Security Channels 1, 2, 12W MicroClasp Dual
and 3 Row Vertical Header
Row Vertical Header
P28 SPI 1 SPI Channel 1 26W Shrouded Box
Vertical Header with
Latch
Row Vertical Header
P30 SPI 6 Edge Lighting (SPI Channel 6) 10W Shrouded Box
Vertical Header with
Latch
Row Vertical Header
P32 Fan Logic Cage Fan 4W MicroClasp Single
Row Vertical Header
P33 Power USB Peripheral Power (GDS 4W Mini-Fit Jr. Single
Std.) Row Vertical Header (with
custom first make - last
break pins)
break pins)
break pins)
11 April 2014 AM-0248-02 203


break pins)
break pins)
P38 USB 5 USB 2.0 Port 5 4W USB Type A Right
Angle Receptacle
Angle Receptacle
Angle Receptacle
Angle Receptacle
Angle Receptacle
Maintenance
Refer to the Cabinet - Logic Cage section for the removal and replacement procedure for the
backplane board.
11 April 2014 AM-0248-02 204

Communications Interface USA Helix™ Slant GEN7™ Service Manual
Communications Interface
Overview
The communications interface board converts RS232 signals from the carrier board to RS422/
RS485 signals required by external systems.
It also provides protection against electrical interference from external sources such as
Ethernet and RS485 signals.
Communications Interface Board

The communications interface board is shown in the following figure.
Figure 35 - Communications Interface Board - Component Layout
COMMSBD_001
11 April 2014 AM-0248-02 205

Communications Interface USA Helix™ Slant GEN7™ Service Manual
Maintenance
For general maintenance:

Check that all connectors are secure and in good condition.

The communications interface board is located at the bottom rear of the back wall of the
cabinet. It is located inside a metal housing.
To remove the communications interface board:
2. Remove the harnesses from the board.
3. Remove the screw (bottom center) that holds the metal cover over the board.
4. Lift up the cover until it is clear of the locating tab at the rear and remove.
5. Remove the communications interface board from the snap-top standoffs on the holding
plate at the rear of the cabinet. (There are no screws holding the board to the plate.)
Figure 36 - Communications Interface Board - Mounting
VIWSCOMMS_001
FOI board components (optional) can be mounted on the same plate. (Grayed out in the
preceding figure.)
11 April 2014 AM-0248-02 206

Fiber Optic Interface USA Helix™ Slant GEN7™ Service Manual
Fiber Optic Interface
Overview
EGMs can be connected to a network communications system to monitor security, record
accounting information, provide performance analysis, and facilitate player communications. To
connect to a network, each EGM must be configured with a communications system such as
the fiber optic interface (FOI) board.
General Description
The FOI board provides a communications link between the RS232 interface of the EGM and
the fiber optic interface of the site controller system.
The FOI assembly consists of a mounting bracket, a base plate, the FOI board, a metal or
plastic cover and a mains-powered source of low voltage. The assembly is located on the rear
wall of the cabinet.
The FOI power supply is connected to the power socket located on the EGM power supply unit.
This socket is controlled by its own interface power switch instead of the mains power switch.
This enables the FOI to remain powered even if the EGM has been turned off.
The FOI board consists of the following ports and connectors:
A fiber optic transmitter.

An fiber optic receiver.
An RS232 port.
A power input connector.
The FOI board is a repeater, which means it echoes all received fiber optic data in and RS232
data in to the fiber optic data out. When a jumper on the FOI board is removed, fiber optic data
in is disabled from being echoed to the fiber optic data out. This does not affect data to the
RS232 interface. Fiber optic data in is always echoed to the RS232 data-out.
The following indicator LEDs are visible through an opening in the FOI board assembly cover:
A Power Good LED (orange or yellow).

An fiber optic Rx Data LED (green).
An RS Rx Data LED (red).
11 April 2014 AM-0248-02 207

Fiber Optic Interface

A diagram of the FOI board can be seen in the following figure.
Figure 37 - Fiber Optic Interface Board
FOIBD_001
The FOI design can be divided into three blocks:
EGM interface logic.

Fiber optic logic.
Power supply.
EGM Interface Logic

The EGM connects to the FOI via the RS232 interface. The RS232 logic supports up to 19200-
baud communication. The FOI unit provides +/-15kV ESD protection on the input side. LED D3
(red) indicates if the RS232 port is receiving data. In idle mode, the LED is off.
Fiber Optic Logic

The fiber optic port uses HP Versatile HFBR-0508 transceivers. Current fiber optic cable limits
the speed to 5 Mbit/s and a maximum distance of 50m (164’). LED D2 (green) shows the
activities of the Fiber optic receive line. Jumper J2 selects one of these operating modes for the
fiber optic port.
Mode 1 or Repeater Mode

Mode 1 or Repeater mode is a loop mode and is used to connect up to 32 EGMs on one fiber
optic loop. The receiver line of one fiber optic interface is looped back to the transmitter line and
then to the next EGM’s receiver port.
11 April 2014 AM-0248-02 208

Pins 1 and 2 Shorted

In this mode, data received on the fiber optic receiver line is echoed/looped directly to the fiber
optic transmit line and is passed as well to the EGM. At the same time, pin 12 of U3 (R1 OUT)
line is “high” and no data is received from the EGM or if the fiber optic port is not connected to
the EGM. In this mode, only the half-duplex mode of communication between the EGM and the
site controller is possible. If data is echoed back and at the same time the EGM sends data,
corrupted data would be sent through the fiber optic transmitter HFBR-1528 to the next EGM or
site controller.
Mode 2 or Full Duplex

In Mode 2 or Full Duplex mode, pins 2 and 3 are shorted. The received data is passed to the
EGM and is not looped/echoed to the fiber optic transmitter line. Pin 2 of J2 is pulled up with R9
and enables the data received from the EGM to be passed to the fiber optic transmitter HFBR-
1528. In this mode, a direct point to point connection between the EGM and a site controller is
possible (Full Duplex mode).
Power Supply
The FOI is supplied with 5V DC from an external wide range power supply unit (PSU). LED D1
(yellow) indicates if the FOI is powered.
Interface Connections
The FOI communicates with the carrier board using RS232 and with the site controller system
using a fiber-optic link. The RS232 port is configured on generic serial channel 2 (P15 on the
interface board). The channel has six I/O signals, including data I/O. High speed optoisolators
used on channel 2 allow this port to support baud rates greater than 9600.
The following table describes the interface connections on the FOI.
Table 35 - Interface Connections
Interface Description
Power Interface The FOI connects to the auxiliary output on the EGM PSU, via a
wide range PSU and a standard IEC cable. The power connector
on the FOI board is a low voltage DC power jack.
RS232 Port The FOI has one RS232 that connects to the EGM. The port
physically interfaces via a six-circuit RJ-12 connector. It uses a
cream colored, Austel-approved, four-way flat modular cable.
11 April 2014 AM-0248-02 209

Maintenance

Check that all connectors are in good condition and are secure.

CAUTION
Do not attempt component level repair without access to a workshop facility.
The FOI assembly consists of a backplate on which the FOI board is mounted and a front cover
over the top of the board. The assembly is mounted on a plate. The plate is flat if the unit is
mounted on a housing plate or L shaped if the plate is mounted directly on the floor or the rear
wall of the cabinet.
To remove the FOI board:
1. Open the required door(s) and switch off the EGM.
2. Disconnect the fiber optic transmitter, fiber optic receiver, RS232 connector and power
connector.
3. Remove the three or four nuts holding the FOI backplate in place.
4. Remove the FOI assembly from the cabinet.
5. Remove the three nuts holding the assembly front cover over the board.
11 April 2014 AM-0248-02 210

Figure 38 - Fiber Optic Interface Board - Mounting
VIWSFOI_001
The communications interface board (optional) is mounted on the same plate as the FOI board.
(Shown gray in the preceding figure.)
11 April 2014 AM-0248-02 211

Serial Protocol Converter USA Helix™ Slant GEN7™ Service Manual
Serial Protocol Converter
Overview
The serial protocol converter (SPC) is a machine interface that enables Aristocrat™ serial
protocol (ASP) RS485 signals used in the EGM to be converted and made available for
interfacing to slot accounting system (SAS) RS232 compatible devices including central
monitoring and control systems.
The SPC assembly (kit) can slide into the expansion slot in the logic cage, for security
purposes, or can be mounted on the top of the logic cage, depending on other components
installed and jurisdictional requirements.
SPC2.5 Converter Kit

The SPC2.5 converter kit includes the SPC2.5 board.
SPC2.5 Board
The SPC2.5 board takes the ASP data communications protocol coming from the EGM and
converts that data to the SAS protocol on one or two output communications ports. It allows the
EGM to be connected to different Host systems without making any changes to the EGM base
software.
The EGM is always connected to P1 connector of the SPC2.5 board via the appropriate
harness. The P3 connector connects to account system which is primary system port. The P2
connector for the secondary system port gets active when the dual port option is selected on
the EGM. This port is generally used when connecting a secondary system such as an EZ-Pay
system.
11 April 2014 AM-0248-02 212

Figure 39 - SPC2.5 Board
G03506
11 April 2014 AM-0248-02 213

LED Operations
The SPC2.5 board has a yellow LED (main and transmit), a green LED (receive) and a red LED
(warning). The function of the LEDs is to reveal the status of the board to the operator. The
LED flashing sequences are listed in the following table:
Table 36 - SPC2.5 LED Operation
Flashing Sequence Meaning

Yellow LED flashes regularly SPC2.5 is operating normally.
Yellow LED (main) flashes five on/off Communication between ports (ASP on COMM1
cycles per second (P1) and primary port (SAS on COMM3 (P3)) is
successful.
Yellow LED flashes one time repeatedly No communication on port 1.
Yellow LED flashes two times repeatedly No communication on port 2.
Yellow LED flashes three times repeatedly No communication on port 3.
Yellow LED (main) flashes four times NVOL is not initialized correctly. Clear non-
repeatedly volatile memory.
Yellow LED (main) flashes five times Bad configuration of the SAS address ID on
repeatedly primary/secondary port.
Flashes with fast flickering Non-volatile memory has been cleared. Remove
jumper from CLR and power cycle SPC2.5.
Red LED flashes very quickly every five On board battery is healthy.
seconds
Red LED flashes once every second with The battery voltage level is low. Replace battery.
50% duty cycle
RAM Clearing
The SPC2.5 board uses a battery-backed SRAM device to hold meters and events received
from the EGM.
Memory initialization is required when:
The SPC2.5 is used first time.

New firmware is installed.
The firmware has an internal mechanism to detect such events and is indicated by flashing
main yellow LED four times.
When the non-volatile RAM is corrupt, follow the manual RAM clearing procedure:
1. Open the door(s) as required and turn off the EGM.
2. Insert a shorting link on the CLR jumper (J8) on the SPC2.5 board.
3. Power up the board to initialize the RAM (indicated by quick flashing of the LED).
4. Remove the link from the SPC2.5 board. Normal operation resumes.
11 April 2014 AM-0248-02 214

Block Diagrams
Block diagrams showing EGMs with and without Paltronics Hyperlink jackpot controller systems
are shown in the following figures.
Figure 40 - EGM with Hyperlink and SPC2.5 Protocol Converter
J103
P103 P1 and P3 used for SPC2.5 (ASP)
P2 and P4 used for SPC2.5 (Worldbase)
P1 P2 P3 P4
J16 SPC2.5
Backplane Board
Board P17 J3
ASP RS232
SEI Board
RS485 Hyperlink Controller
EGM to EGM
SPCBD_002
11 April 2014 AM-0248-02 215

Figure 41 - EGM with SPC2.5 Protocol Converter
J103
P103 P1 and P3 used for SPC2.5 (ASP)
P2 and P4 used for SPC2.5 (Worldbase)
P1 P2 P3 P4
J16 SPC2.5
Backplane Board
Board P17
J3
SPCBD_003
Connectors
Connectors are listed in the following table for the SPC2.5 board.
Table 37 - SPC2.5 Board Connectors and Pinouts
Connector Used For Description

J3 Power Supply +24V The J3 connector (4 way connector) connects EGM
to the 24V power to backplane board.
P1 UART Port1 The P1 connector (5 way connector) connects to the
EGM Serial Port to backplane board.
secondary system.
primary system.
primary system.
11 April 2014 AM-0248-02 216

Maintenance

Check that all connectors are in good condition and are secure.
CAUTION
When handling electrostatic devices such as PCBs, take care to avoid physical
contact with components. Handle PCBs by their edges. Do not place electrostatic
devices on metal surfaces. When handling PCBs, take care to avoid flexing the
PCB. Flexing can cause physical damage.

To remove the SPC board from the EGM:
2. Locate the SPC board. It is either mounted on top of the logic cage or in the jurisdictional
slot inside the logic cage.
3. If it is mounted on top of the logic cage:

Remove the metal bracket supporting the SPC board from the top of the logic cage by
depressing the tags on the four plastic clips.
or
If it is mounted inside the logic cage:
Remove the SPC assembly from the logic cage using the board extractors to slide the
assembly out.
4. Disconnect all harnesses from the boards.
5. Remove the SPC board.
NOTE
Ensure that the security switch contacts are closed when the interface cover is
replaced.
CAUTION
The SPC board must not be pushed into position - use the board extractors to cam
the board back into position.
11 April 2014 AM-0248-02 217

Fault Finding USA Helix™ Slant GEN7™ Service Manual
Fault Finding
Machine Alerts
The Aristocrat™ electronic gaming machine (EGM) uses a number of machine conditions and
messages to alert the operator to security, customer service, and maintenance events. When
an event occurs, the EGM responds by displaying messages, locking up, and sounding an
alarm. If the EGM is configured with a bill acceptor, the bill entry LEDs indicate some EGM
conditions.
During the EGM setup, configuration of some EGM functions and operational controls takes
place. Refer to the Machine Modes chapter for more information.
NOTE
Alerts and messages can vary depending on jurisdictions and game.
11 April 2014 AM-0248-02 218

Message Displays and Conditions

Common faults, associated lockup conditions (where applicable), and procedures for correcting
each fault are detailed in this section.
Cabinet
The following sections cover fault finding procedures for the components attached to the
cabinet.
Lamps and LEDs

This table describes faults that can occur with lamps and LEDs and the actions to be taken if
such faults occur.
Table 38 - Fault Finding - Lamps and LEDs
Fault Probable Cause Action

LEDs, or button LEDs are A lamp, LED, or fluorescent Replace the fluorescent
not lit. driver is faulty. tube, fluorescent driver,
animation lamp, button LED,
or microswitch.
The power supply assembly Check that the power supply
is faulty. assembly is operating
correctly. If not, replace the
power supply assembly.
The connection between the Check cables and looms and
button LEDs and backplane ensure that lights and lamps
board is faulty. are correctly seated.
Check that cables, looms,
boards, lamps, and LEDs are
The connection between the
correctly seated and have
power supply assembly and
continuity.
the backplane board is faulty.
The connection between the
carrier board and backplane
board is faulty.
The carrier board is faulty. Replace the carrier board.
11 April 2014 AM-0248-02 219

Sound
This table describes faults that can occur with sound and the actions to be taken if such faults
occur.
Table 39 - Fault Finding – Sound

Sound is too loud or too soft. The volume is set too high Adjust the volume from
or low. The volume needs Operator Mode Menu >
to be adjusted. Operator Setup/Selections >
Sound System Setup.
The backplane board is Replace the backplane board.
faulty.
There is no sound. The volume is set too low. Adjust the volume from
The volume needs to be Operator Mode Menu >
adjusted. Operator Setup/Selections >
Sound System Setup.
There is an open circuit in Remove the connectors from
the speaker. the speaker terminals and
check that there is 6-10Ω
across the speaker terminals.
If not, replace the speaker
and reconnect the speaker
terminals.
The loom between the If there is no power at the
backplane board and the speaker, check that the looms
speaker is faulty. are correctly seated and
physically sound.
The backplane board is Replace the backplane board.
faulty.
11 April 2014 AM-0248-02 220

Power
This table describes faults that can occur during power up and the actions to be taken if such
faults occur.
Table 40 - Fault Finding - Power

The EGM has no power. The power outlet supplying Check that the power outlet
the EGM is not live. is live. If the power outlet is
dead, check that the circuit
breaker on the distribution
board is in the on position.
The carrier board is not Turn off mains power for five
showing two lit red LEDs (i.e. seconds then turn power on.
sequential display). Check the carrier board’s
seating and links. If the
condition persists, replace
the carrier board.
There is no power-up cycle. There is a coin jam in the Clear the coin jam from the
coin chute assembly. coin chute assembly.
The hopper photo-optic Check that the hopper photo-
detector is faulty. optic detector is not damaged
or disconnected. Replace the
detector if it is damaged.
A loom is faulty. Check that the looms are
correctly seated and have
continuity.
The backplane board is Replace the backplane
faulty. board.
Equipment is connected to The auxiliary power socket Replace the auxiliary power
the auxiliary power socket but fuse is blown. socket fuse.
has no power.
11 April 2014 AM-0248-02 221

Bill Acceptor (optional)

This table describes faults that can occur with the bill acceptor and the actions to be taken if
such faults occur.
Table 41 - Fault Finding - Bill Acceptor

Bills repeatedly skew and The pressure rollers have Make adjustments to the
jam. incorrect tension. roller tension.
The transport belts are not Make adjustments to the
adjusted properly. transport belts.
Bills are not transported into The bill acceptor is not Ensure that all leads are
the unit. receiving power. correctly connected and that
power has been turned on.
The bill acceptor has Remove any current EGM
been inhibited from further lockups.
operation by the EGM
software.
There is a jam in the bill path. Open the bill acceptor and
remove the obstruction from
the channel.
Display electronics are not The bill acceptor is not Ensure that all leads are
functioning. receiving power. correctly connected and that
power has been turned on.
11 April 2014 AM-0248-02 222

Printer (optional)
This table describes faults that can occur with printers and the actions to be taken if such faults
occur.
Table 42 - Fault Finding – Printer

A Printer Fault message The printer has detected an Open the main door, service
displays. internal fault. the printer and close the
main door.
A Printer Disconnected The printer cable is Check that the printer loom
message displays. disconnected or the printer is is connected correctly. If it is,
not responding. turn the EGM off and on.
A Printer Paper The vouchers have been Open the main door, refill the
Depleted message depleted. voucher tray and close the
displays. main door.
A Printer Paper Low The vouchers are low. (This Open the main door, refill
message displays. is a non-lockup fault.) the voucher tray or adjust
the vouchers low sensor and
close the main door.
The printer does not function The tray is not fully closed Close the tray.
when turned on.
The printer is not plugged in. Check that printer cables are
properly connected on both
ends.
Check that the host and the
power supply are getting
power.
The receipt does not come A voucher is jammed in the Open the tray and clear any
out all the way. printer. jammed vouchers.
The printer starts to print but A voucher is jammed in the Open the tray and clear any
stops while the voucher is printer. jammed vouchers.
being printed.
The print is light or spotty. The vouchers are loaded Check that vouchers are
incorrectly. loaded properly.
Low-quality vouchers are Use recommended thermal
loaded in the printer. vouchers.
The thermal print head is Clean the print head at
dirty. recommended intervals.
A vertical column of print The voucher thermal coating Change the voucher stack
is missing on one side or is faulty. to make sure the thermal
portion of the voucher has not coating is not the source.
been printed. The printer electronics are Replace the printer.
faulty.
11 April 2014 AM-0248-02 223

LCD Screens
The following sections describe fault finding procedures for the main LCD screen and the
topbox LCD screen (optional).
Main LCD Screen

This table describes faults that can occur with the main LCD screen and the actions to be taken
if such faults occur.
Table 43 - Fault Finding - Main LCD Screen

The LCD screen is blank. The EGM is in power save Check if EGM is in power
mode. save mode. (Main LCD
screen is also off.)
The LCD screen is faulty. Check that power is available
at the LCD screen. If so,
replace the LCD screen.
The loom between the LCD Check that the looms are
screen and the power supply correctly seated and have
or between the carrier board continuity.
and the LCD screen is faulty.
The carrier board is faulty. If the condition persists,
replace the carrier board.
The power lead is faulty. Check that the green LED on
the LCD controller panel is
illuminated. If not, check the
power lead.
The power supply assembly Check that mains power is
is faulty. available at the power supply.
The LCD screen displays the The signal loom between the Check that the loom is
message No Signal. LCD screen and backplane correctly seated.
board is faulty.
The carrier board is faulty or Check that the carrier
incorrectly seated. board is correctly seated
and replace the board if
necessary.
The LCD screen color or The LCD screen settings are Perform the tests located at
picture is incorrect. incorrect. Operator Mode Menu > Test
Menu. (Refer to the Machine
Modes chapter) Adjust using
the on-screen display.
The LCD screen is faulty. Replace the LCD screen.
11 April 2014 AM-0248-02 224

Topbox LCD Screen

This table describes faults that can occur with the topbox LCD screen and the actions to be
taken if such faults occur.
Table 44 - Fault Finding - Topbox LCD Screen

The topbox LCD screen does The game software cannot Check that the green LED on
not function and a Topbox initialize the topbox LCD the LCD controller panel is
Monitor Disconnected screen. illuminated. If not, check the
message is displayed on the power lead.
main LCD screen. Check the video cable
connection. If the connection
is sound, replace the topbox
LCD.
Electronic Meters
This table describes faults that can occur with the electronic meters and the actions to be taken
if such faults occur.
Table 45 - Fault Finding - Electronic Audit Meters

3 Way Metering Error Inconsistent data across all Perform a memory reset
message. three electronic audit meter (refer to the Machine Modes
sets. chapter - Reset Procedure
section).
11 April 2014 AM-0248-02 225

Reset Messages
The following table describes messages displayed when the EGM is powered up or restarted,
together with the associated lockup condition (if applicable) and the procedure for correcting
the fault.
Table 46 - Fault Finding - Messages
Message Probable Cause Action

(Attention, Error, Fault)
Panic Messages: A software failure has Allow the EGM to reset
occurred. The EGM and inform the local
One from a number of different
automatically resets and service organization of
messages (e.g. Uninitialized
restarts. The event is the error.
Exception Vector) can display
registered in the panic
for a few seconds followed by the
log (refer to the Machine
message:
Modes chapter).
Watchdog Reset
AVL media not present. The CompactFlash card is Replace the
faulty. CompactFlash card.
AVL media header error.
AVL media checksum error.
Market AVL media header

error!
Market AVL media checksum

error!
Game Version incompatible.

String not found. The required string is not on Contact your authorized
the CompactFlash. service organization.
Audit Mode - Turn Audit Key The meter/audit key was After powering up, turn
ON turned on when the EGM the meter/audit key to
was powered down. audit.
No smart card inserted, The smart card has not Insert the smart card.
waiting for card insertion been inserted.
Smart card signature The smart card is not a Insert a valid Aristocrat
verification failed valid Aristocrat smart card. smart card.
Could not authenticate The smart card does not Insert a valid smart card
smart card match the game software or that matches the game
is faulty. software.
Operating system not found The CompactFlash is faulty Insert or replace the
or missing. CompactFlash card.
Memory Reset EGM memory has been Perform a memory reset
Memory Error corrupted, EGM setup is (refer to the Machine
Game Changed invalid or the game has Modes - Reset
Self-Audit Error been changed. Procedure section).
Machine Options Error
CRC DRAM Error
11 April 2014 AM-0248-02 226

Glossary USA Helix™ Slant GEN7™ Service Manual
Glossary
Accounting Meters An electronic and electromechanical means of storing and displaying

statistical data within the EGM. Typical information includes Total In,
Total Out, Combined Drop, Attendant Paid etc.
Assembly A group of components that is used to perform a specific task.
Attendant An employee with responsibilities to verify and pay jackpots
Attract Mode If active, following a specific period of inactivity the EGM can display
graphics, flash lamps, or play music to attract potential players.
Audit Mode An EGM mode in which the Operator Mode menu displays.
Backplane Board A printed circuit board that provides interconnections between the
MPU board and cabling.
Base A specially designed box unit on which the cabinet stands. The
cashbox is usually located securely within the base.
Belly Door A door underneath the mid trim that provides access to the belly
panel artwork, the belly panel lighting system, and the bill cash box.
Bezel The outer trim of the hopper or bill acceptor that can be seen from
the outside of the EGM.
Bill Acceptor An assembly that examines currency or coupons and communicates
the value to the EGM. Accepted items register as credits and
rejected items are returned to the player.
Bill Cash Box A device that holds bills that have been inserted into the EGM.
Bonusing An automated payout system for rewarding players even without
playing the maximum wager or winning a jackpot.
Button An illuminated button on the mid-trim panel that is used in game play.
Cabinet The major casing that houses EGM components.
Calibration A procedure that ensures the accuracy of EGM equipment.
Cancel credit A procedure that allows the attendant to pay a player manually when
the credit amount is greater than the amount that the EGM can pay
out automatically.
Carrier Board An assembly that provides central control for the EGM.
Cash Out An action by a player that transfers credits to a player’s card,
converts credits to cash or converts credits to payable vouchers. A
player presses the Collect button to cash out
Chassis The outer frame of an assembly.
Clock A timing device that generates the base signal used to synchronize
operations in a computer.
CompactFlash A portable mass storage device that contains EGM software,
including game software.
Component A part that makes up a whole. For example, the bill acceptor is a
component of the EGM while the bill cash box is a component of the
bill acceptor.
11 April 2014 AM-0248-02 227

Credit Currency inserted into the EGM register as credits. One unit of
currency can equal more than one credit (e.g. $1 might equal 100
credits). Prizes are shown as credits until the player chooses to
collect them.
Credit Meter The area on main the LCD screen where credits for play or collection
are indicated to the player.
Currency Denomination The amount of money that a bill is worth (e.g. $1, $5, etc.).
Cycle The total number of symbol combinations on an EGM.
DIP Switch Dual in-line package switch. A set of switches mounted on circuit
boards.
Double Up A secondary game in which a player can wager part or all of the
winnings from the most recent game to double them.
Drop Bills collected from an EGM or the process.
EGM EGM. A device that allows game play.
Electronic Meters Meters that provides audit information. Usage varies with jurisdiction
and configuration. Data in these meters is stored in an electronic
format and can be reset.
Error Messages A message that reports device malfunctions in the EGM.
Fault Finding The process of systematically locating and eliminating the source of
a malfunction.
Firmware Software stored in an integrated circuit.
Game A program designed to operate on an EGM that offers a player the
opportunity to win money by wagering on the outcome of the game’s
activity. There can be several games on one EGM.
Gen7 The version of the electronics used in the EGM.
Handle (Pulls) Games played.
Handpay A book payment made for any amount in excess of the cancel credit
limit of the EGM.
Host A computer system in which networked EGM’s is the target systems.
The complexity of a host can range from monitoring and compiling
statistical information to the electronic transfer of funds and can
include random number generation and game outcome.
House The club, casino, or organization that is running the games.
Insert A piece of glass or film that contains information not included in the
feature, display, or reel glass. It can be a paytable or other important
information.
Jackpot Lockup A game state that requires intervention by an attendant because
the current win exceeds the setting at win lockup or the current
credits exceed the setting at credit collect lockup upon cash out. The
attendant must pay the player and release the jackpot lockup before
the EGM is available for play.
LCD Liquid crystal display. A screen that uses liquid crystals, electricity,
and a light source to show images.
LED Light emitting diode. A semiconductor that glows when supplied with
a current.
Light Pipe A sensor that detects a beam of light directed into it. Used to
determine if the doors are open or closed.
11 April 2014 AM-0248-02 228

Light Tower The multi-lamp assembly mounted at the top of the EGM that
displays EGM states and game conditions using combinations of
steady and flashing lamps.
Links A series of EGM’s are linked together by an external progressive
controller. Each EGM contributes to a common progressively
incremented jackpot and is displayed separately for the player to
see.
Lockup A state that renders the EGM unplayable and is triggered by a
malfunction, when a jackpot has been won (if the program permits)
or when the player has pressed the Collect button when the credit
amount is higher than the cancel credit amount.
Logic Cage A secure cage containing the printed circuit board and other sensitive
equipment.
Loom A connector that attaches a group of cables to a component using a
plastic harness.
Machine A gaming device. This term is also synonymous with EGM, video
gaming device (VGD), video EGM (VGM), and video lottery terminal
(VLT).
Main Door A door that provides access to components including the bill
acceptor and the bill cash box.
Meter/Audit Key Switch A switch activated by a key that is used to turn on meter illumination
light and switch the EGM from play mode to audit mode.
Meters Devices that record and display important audit information for the
operator.
Buttondeck The part of the EGM cabinet to which buttons are mounted.
Module A component of the EGM that performs a specific function.
Operator Any person, partnership, company, or corporation who owns,
operates, services, maintains, and derives profit from their
association with gaming equipment.
Operator Mode Menu A screen that provides access to electronic accounting information,
diagnostic functions, and game configuration options.
Opto Abbreviation for optical. Used to refer to optical sensors and
optointerrupters.
Pay Panel The part of the EGM cabinet to which the bill entry and printer
apertures are mounted.
PCB Printed circuit board. Fiberglass on which electrical connections are
formed by a printing and etching process. Integrated circuits and
other electronic components are added, forming a functional unit.
PCBA Printed circuit board assembly.
Play Mode An EGM mode in which players can play games.
Player A person who deposits money into an EGM to play a game.
PMM Player Marketing Module. A computer, software, and accessories
connected to gaming devices that allow the operator to identify a
player, accumulate data, and reward the player accordingly.
Print Head The part of a printer that transfers ink from the cartridge to the paper.
11 April 2014 AM-0248-02 229

Progressive 1. A system of pooling a portion of each wager into a cumulative fund

that is available for a win.
2. A game that increments the prize amount based on player
participation.
PSU Power supply unit. A device that supplies electricity in the correct
voltage to EGM components.
RAM Random access memory. Memory that can be read or written.
Replay Function that allows the operator to review past games, including
winning combination, amount collected, amount wagered, amount
won, and available credits.
Reserve A button on the EGM that allows a player to indicate to others that
the EGM is reserved. This reserve message remains lit for three
minutes.
Reset Key A key switch that resets the EGM after a cashier payout or corrected
EGM fault.
Sensor The component that converts an input signal to a quantity that is
measured and changed to a readable signal for an information
gathering system.
Site Controller An external computer that controls multiple EGM’s at a venue.
Smart Card A card that houses a microchip and is used in Aristocrat EGM’s to
verify authenticity of game software.
Solenoid An electromagnetic device that converts electrical energy into
mechanical energy.
SPC Serial protocol converter. A device that converts the Aristocrat EGM
serial protocol to the RS232 protocol.
Symbols The designs on the spinning reels. Common symbols include jacks,
kings, aces, cherries, and gold bars.
System Test The simulation of a running program to check for proper functioning
of components and interconnections.
Topbox An enclosed area at the top of the EGM that typically contains a light
assembly and artwork or an LCD screen, a light tower and optional
assemblies.
Topbox Door A door that provides access to the topbox LCD screen or artwork
panel, the speakers, and the player marketing module.
Topper A unit that sits on top of the topbox and displays artwork to attract
players.
Touch Screen A device that allows players to make selections by touching the LCD
screen.
Transport The part of the bill acceptor that moves the bill to the bill cash box.
Voucher A printed receipt that transfers credits from one EGM to another.
Voucher Printer A device that provides printed receipts.
Yoyo An error that occurs when a bill moves backwards through the bill
entry system.
11 April 2014 AM-0248-02 230

Index USA Helix™ Slant GEN7™ Service Manual
Index
A bonus jackpots...................................................77
button assembly...............................................134
Abloy locks.......................................................132
buttons..................................................36, 37, 189
accounting information.......................................68
test............................................................101
adjusting volume........................................65, 103
AFT logs.............................................................92 C
ASD manual request........................................125
cabinet
attract mode.......................................................37
doors.........................................................130
setup...........................................................65
keys.............................................................23
audio system....................................................138
maintenance..............................................146
audit mode..........................................................50
security......................................................132
defined........................................................33
calibrate touch screen......................................120
B calibration
JCM bill acceptor.......................................155
BACC CRC seed setup.................................... 113
touch screen.............................................. 119
BACC signature log............................................84
canceling credit..................................................36
backplane board.......................................199, 201
card reader CRC seed setup............................124
connectors.................................................202
carrier board.....................................................185
removal and replacement..........................133
assembly...................................................183
technical description..................................200
connectors.................................................194
battery backup..................................................188
identification..............................................187
bet/line variation settings....................................66
maintenance..............................................196
bet meter............................................................35
mass storage devices...............................191
bezel lights test.................................................100
POST code display....................................190
bill acceptor......................................................150
power........................................................191
calibration..................................................155
serial ports.................................................188
cleaning.....................................................157
status indicator lights.................................190
information..................................................70
cash information.................................................70
jams...........................................................154
ccTalk interface.................................................188
log...............................................................85
changing button labels.....................................135
maintenance..............................................156
changing button LEDs......................................135
overview....................................................150
checking printer function..................................177
cleaning
security................................................38, 152
BNA...........................................................157
test............................................................106
Nanoptix Paycheck printer........................174
BIOS.................................................................186
TransAct Epic 950 printer..........................168
block diagram
cleaning print head...........................................177
SPC2.5......................................................215
11 April 2014 AM-0248-02 231

coin entry test...................................................101 disposal of lithium batteries..............................198

screen.......................................................101 doors................................................................130
coin validator latches.......................................................131
test............................................................101 log...............................................................89
combination Test...............................................104 security................................................38, 132
combined bonus log...........................................88 switch removal and replacement...............132
combined logs....................................................91
E
COM Express module......................................184
edge lighting setup...........................................126
commissioning the EGM....................................32
EFT/AFT/bonus options.....................................61
communications interface board......................205
EFT in log...........................................................87
maintenance..............................................206
EFT out log.........................................................87
overview....................................................205
EGM
community..........................................................67
commissioning............................................32
CompactFlash..................................................191
configuration................................................43
inserting.......................................................42
configuring...................................................31
configuration information voucher.................... 118
doors.........................................................130
configuring the EGM...........................................31
functional description..................................24
configuring with the SetChip program................43
installation...................................................29
connecting the EGM...........................................30
keys.............................................................23
connectors
options.........................................................57
backplane board........................................202
physical description.....................................17
carrier board..............................................194
self-monitoring.............................................37
Ethernet.....................................................187
specifications...............................................25
GAT port....................................................187
startup sequence.........................................43
serial ports.................................................188
electromechanical meters..................40, 136, 139
SPC2.5......................................................216
electronic meters................................................41
USB...........................................................189
fault finding................................................225
credit limit configuration......................................59
enable/disable help screen...............................122
credit meter........................................................35
error log..............................................................83
current connections.......................................... 110
Ethernet............................................................187
current credit types.............................................68
evidence tape...................................................187
current lockup...................................................128
current meters....................................................74 F
D factory test........................................................103
fault finding.......................................................218
denomination options.........................................60
bill acceptor...............................................222
diagnostics information menu.............................82
cabinet.......................................................219
disable secure enhanced validation................. 116
electronic meters.......................................225
disassembly and assembly
lamps and LEDS.......................................219
light tower..................................................137
machine alerts...........................................218
logic cage..................................................134
main LCD screen......................................224
display PSD signature........................................95
11 April 2014 AM-0248-02 232

Nanoptix Paycheck printer........................176 gamma devices................................................109

power........................................................221 gamma diagnostics..........................................109
printer........................................................223 gamma protocol................................................108
topbox LCD screen...................................225 GAT port...........................................................187
TransAct Epic 950 printer..........................169 GAT version setup............................................125
voucher printer..........................................223 general description.............................................17
fault state............................................................39 cabinet.......................................................129
feature statistics.................................................80 FOI............................................................207
feature topbox lights test..................................100 FutureLogic printer....................................158
fiber optic interface...................................207, 208 Nanoptix Paycheck printer........................172
FOI TransAct Epic 950 printer..........................164
maintenance..............................................210 general log..........................................................91
overview....................................................207 graphics card....................................................193
H
FPGA................................................................189
handpays state...................................................39
functional description
hard disk drive..................................................192
EGM............................................................24
HDD..................................................................192
FOI............................................................207
hopper
main logic assembly..................................183
refill..............................................................60
fuses
test............................................................101
Hyperlink combination test...............................107
FutureLogic printer...........................................158
removal and replacement..........................162 I
specifications.............................................160
idle state.............................................................39
voucher handling.......................................161
inserting CompactFlash card..............................42
G inserting smart card............................................42
installation....................................................27, 33
G2S
EGM............................................................29
bonus log.....................................................88
interface connections
comms log.............................................96, 97
FOI............................................................209
voucher log..................................................86
G2S operator authorization..............................127 J
gamble statistics.................................................74
jams
game
bill acceptor...............................................154
display.........................................................35
JCM UBA bill acceptor......................................151
machine options..........................................58
maintenance..............................................154
meters.........................................................35
security......................................................152
operation.....................................................34
JP accumulated............................................76, 80
play..............................................................36
JP occurrence...............................................76, 79
replay..........................................................73
JP wagered.........................................................77
statistics.......................................................81
jurisdictional settings..........................................63
gamma configuration........................................108
11 April 2014 AM-0248-02 233

K carrier board..............................................183
maintenance..............................................196
keys....................................................................23
overview....................................................182
key switches.....................................................131
maintenance
L
backplane board........................................204
lamps and LEDs BNA...........................................................156
fault finding................................................219 cabinet.......................................................146
lamp test.............................................................98 carrier board..............................................196
last ten bills received..........................................72 communications interface board...............206
last ten vouchers in............................................72 FOI............................................................210
last ten vouchers out..........................................73 JCM UBA bill acceptor..............................154
latches voucher printer..........................................177
door...........................................................131 Maintenance
LCD panel CRC seed setup............................. 114 Screens.....................................................181
LCD screen mechanical reel test......................................... 111
touch screen..............................................181 media display content log...................................95
LCD screens.....................................................178 menus
electrical specifications.............................179 current active lockups...............................128
fault finding................................................224 miscellaneous........................................... 113
main....................................................37, 136 operator mode.............................................50
tests...........................................................102 test/diagnostics mode.................................98
LCD Screens messages
OSD...........................................................180 game...........................................................35
Specifications............................................179 lockup........................................................128
light tower...................................................39, 137 meter/audit key...................................................23
Liquid Crystal Displays. See LCD Screens meter operation..................................................40
lithium batteries meter RAM.......................................................188
instructions for safe disposal.....................198 meters
location name setup...........................................64 display.........................................................83
locks.................................................................131 game...........................................................35
lockup messages......................................128, 219 meter window error recovery............................123
logic cage.........................................................133 mid trim.............................................................134
lower main door................................................130 miscellaneous menu......................................... 113
modes.................................................................33
M
monitor test.......................................................102
machine identification.........................................56 multi-game accounting.......................................69
machine options.................................................57 multi-language messages................................104
main 2...........................................................75, 78 multiplier log.......................................................89
main door.........................................................130
N
main LCD screen........................................37, 136
fault finding................................................224 Nanoptix Paycheck printer...............................172
main logic assembly.........................................182 fault finding................................................176
11 April 2014 AM-0248-02 234

voucher handling.......................................173 positioning the EGM...........................................29

network diagnostics.......................................... 110 POST code display...........................................190
NTP diagnostics............................................... 110 power
O carrier board..............................................191
power log............................................................90
On Screen Display. See OSD
power supply....................................................147
operating environment
power supply unit. See PSU
EGM............................................................26
maintenance..............................................148
Operation of Touch Screen...............................181
removal and replacement procedures.......149
operator force game end.................................. 116
pre-installation requirements..............................27
operator initiated cancel credit......................... 115
pre-start connections..........................................30
operator mode menu..........................................50
primary accounting meters voucher................. 117
OSD..................................................................180
print audit tickets.............................................. 117
other.............................................................75, 79
printer
out of service.................................................... 115
CRC seed setup........................................ 114
overview
signature log................................................90
bill acceptor...............................................150
test............................................................106
communications interface board...............205
print head
FOI............................................................207
cleaning.....................................................177
progressive and game play meters Voucher.... 118
SPC2.5......................................................212
progressive controller information voucher...... 119
voucher printer..........................................158
progressive level setup.......................................63
Overview
PSU
LCD Screens.............................................178
operating environment..............................148
P overview....................................................147
package log........................................................93
package success log..........................................94
panic log.............................................................84 R
PCI express......................................................189
RAM clearing
periodic meters...................................................78
SPC2.5......................................................214
peripheral information voucher......................... 119
real time clock setup...........................................64
physical description
reel
backplane board........................................199
LED test.................................................... 112
EGM............................................................17
shutter test.........................................111, 112
JCM UBA bill acceptor..............................151
removal and replacement
BNA...........................................................156
pinouts
button LEDs..............................................135
SPC2.5......................................................216
communications interface board...............206
player control volume enable...........................126
door switch................................................132
player operation..................................................36
FOI............................................................210
play mode...........................................................33
fuses..........................................................149
11 April 2014 AM-0248-02 235

FutureLogic printer....................................162 smart card........................................................192

key switches..............................................131 information..................................................94
light tower..................................................137 inserting.......................................................42
logic cage and backplane board...............133 solid state drive................................................192
main LCD screen......................................136 sound..................................................................37
Nanoptix Paycheck printer........................175 volume.........................................................65
PSU...........................................................149 sound system...................................................138
sound system............................................138 setup...........................................................65
SPC2.5......................................................217 test............................................................103
TransAct Epic 950 printer..........................169 volume.......................................................103
removing excess dust from printer...................177 SPC..................................................................212
replace backup battery.....................................197 SPC2.5
reset key.............................................................23 block diagrams..........................................215
reset messages................................................226 board.........................................................212
reset procedure..................................................42 connectors and pinouts.............................216
resource monitoring..........................................123 LED operations.........................................214
restart procedure................................................42 maintenance..............................................217
S overview....................................................212
RAM clearing.............................................214
scratch syslog.....................................................96
Screens
SPC2.5 converter kit........................................212
Maintenance..............................................181
SPC board
script log.............................................................93
security
SPC configuration..............................................66
bill acceptor.................................................38
specifications
cabinet.......................................................132
EGM............................................................25
doors...........................................................38
FutureLogic printer....................................160
EGM............................................................37
electromechanical meters...........................41
Specifications
security meters...................................................83
LCD Screens.............................................179
SEI....................................................................140
specifying light tower tiers..................................40
power supply unit......................................144
SSD..................................................................192
removal and replacement procedure........143
standard lamp test..............................................99
SEI board.........................................................140
start, reset and restart procedure.......................42
SEI setup..........................................................140
startup sequence................................................43
self-test...............................................................37
status indicator lights
sensors
carrier board..............................................190
status LEDs......................................................142
serial peripheral interface.................................189
storage devices................................................191
serial protocol converter. See SPC
switches
service state.......................................................39
key.............................................................131
SetChip program................................................43
system memory usage.....................................123
11 April 2014 AM-0248-02 236

T voucher printer...........................................37, 158

fault finding................................169, 176, 223
technical description
backplane board........................................200
maintenance..............................................177
FOI............................................................208
PSU...........................................................148
removal and replacement..................162, 169
test/diagnostics mode menu...............................98
ticket in, ticket out (TITO).................................158
vouchers in meters.............................................71
ticket/voucher out log.........................................86
vouchers out meters...........................................71
tilt state...............................................................39
time graphs.......................................................124 W
topbox LCD screen
WAT logs............................................................92
fault finding................................................225
win meter............................................................35
touch screen
calibration.................................................. 119
Touch Screen
Operation..................................................181
touch screen calibration...................................181
touch screen test..............................................121
TransAct Epic 950 printer.................................164
cleaning.....................................................168
fault finding................................................169
sensors......................................................168
specifications.............................................165
voucher handling.......................................166
two-tier light tower..............................................39
upper main door...............................................131

USB stick storage device.................................192
validate base messages...................................104

validate game messages..................................105
video graphics..................................................193
video monitor tests...........................................102
volume adjustment.....................................65, 103
voucher handling
voucher in log.....................................................85
11 April 2014 AM-0248-02 237

Helix Slant Gen7 Service Manual

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USA Helix TM Slant *(17TM

is an authorized licensee of Aristocrat Technologies Pty Ltd;

Copyright © 2014, Aristocrat Technologies Australia Pty Ltd.

All rights reserved.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS

14 April 2014 AM-0248-02 4

Connecting the EGM ............................................................................................................................30

Pre-start Connections, Checks, and Power Up.....................................................................................30

Configuring the EGM.............................................................................................................................31

Commissioning the EGM......................................................................................................................32

Main LCD Screen..................................................................................................................................37

Sounds and Tunes................................................................................................................................37

Electronic Meters .................................................................................................................................41

Start, Reset, and Restart Procedure.....................................................................................................42

Operator Mode Menu...............................................................................................................50

14 April 2014 AM-0248-02 5

Diagnostics Information Menu...............................................................................................................82

Test/Diagnostics Mode Menu................................................................................................................98

Miscellaneous Menu........................................................................................................................... 113

Cabinet and Doors.................................................................................................................130

Door Latches and Locks.....................................................................................................................131

Main LCD Screen................................................................................................................................136

Electromechanical Meters (optional)...................................................................................................136

Light Tower (optional)............................................................................................................137

Removal and Replacement Procedure...............................................................................................137

Bill Acceptor Cage (optional)...............................................................................................................139

SEI Power Supply Unit........................................................................................................................144

14 April 2014 AM-0248-02 6

Removal and Replacement Procedures.............................................................................................149

JCM UBA Bill Acceptor..........................................................................................................151

FutureLogic Printer (optional)...............................................................................................158

Removal and Replacement Procedure...............................................................................................162

TransAct Epic 950 Printer (optional)....................................................................................164

Removal and Replacement Procedure...............................................................................................169

Nanoptix Paycheck Printer (optional)..................................................................................172

14 April 2014 AM-0248-02 7

Removal and Replacement Procedure...............................................................................................175

Removing Excess Dust.......................................................................................................................177

Cleaning the Print Head......................................................................................................................177

On-Screen Display (OSD)......................................................................................................180

Touch Screen Calibration....................................................................................................................181

Main Logic Assembly........................................................................................182

Carrier Board Assembly........................................................................................................183

Mass Storage Device..........................................................................................................................191

Guidelines for Disposal of Lithium Batteries.......................................................................................198

14 April 2014 AM-0248-02 8

Communications Interface Board.........................................................................................205

Fiber Optic Interface.........................................................................................207

Fiber Optic Interface..............................................................................................................208

Serial Protocol Converter.................................................................................212

SPC2.5 Converter Kit ............................................................................................................212

Message Displays and Conditions.......................................................................................219

14 April 2014 AM-0248-02 9

Bill Acceptor (optional) .......................................................................................................................222

14 April 2014 AM-0248-02 10

Figure 2 - Typical Low Boy EGM....................................................................................................................... 19

Figure 3 - Typical EGM Internal View................................................................................................................ 20

Figure 4 - Typical EGM Internal View................................................................................................................ 21

Figure 5 - View of Typical EGM with Button Deck Slid Out............................................................................... 22

Figure 6 - Typical EGM Functional Diagram...................................................................................................... 24

Figure 7 - Casino Top Front and Side View – Dimensions................................................................................ 28

Figure 8 - Low Boy Top Front and Side View – Dimensions............................................................................. 28

Figure 9 - Basic Game Operation in Play Mode................................................................................................ 34

Figure 10 - Format of Game Display................................................................................................................. 35