Professional Documents
Culture Documents
The company HEAVEN ADVISORS SARL, RCCM N ° DLA / 2018 / B / 2560, NIU
M071812712706S, Telephone 243 686 133, head office Douala - Cameroon, Cité des
Palmiers district, represented by Mr. EWANE EWANE Giresse in his capacity as
Statutory Manager,
Firstly,
And,
For the execution hereof, the Service Provider and the Customer when they are jointly
designated are called "the Parties", and "the Party" when it is only one of them;
This protocol is a service contract intended to define the terms of the service provision.
• The monthly production of a report on the overall analysis of the operation (sales
statistics, cost and margin analysis, future prospects);
Since the above list is not exhaustive, the Service Provider may be required, depending
on the circumstances and at the express request of the customer, to perform other
missions which will be considered as additional service.
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ARTICLE 2: Invoicing and price of the service contract
The services defined in article 1 above will be invoiced to the Client at the sum of CFA
Francs 150,000 (One hundred and fifty thousand) per month, with a reduction of FCFA
30,000 the first month.
The Service Provider will issue on the last working day of the month of service, an
invoice accompanied by an annex with a copy of this protocol or the additional service
order form, if applicable.
The amounts provided for above will be paid to the order of Heaven Advisors Sarl, on the
5th of each month, in the invoicing currency, by cash deposit, check or bank transfer to
the account
Invoices for additional services are paid exclusively in cash, 60% on order and the
balance on delivery.
As part of the performance of its mission, the work of the Service Provider will be carried
out exclusively in its own premises; however, in order to ensure that he has all the data
necessary for the accomplishment of his objective (best satisfying the Client), the Service
Provider must visit the Client six (02) times per week; each passage lasting 2 to 4 hours.
The Service Provider's working days are defined by mutual agreement with the
Customer, and can be changed by the Service Provider by a simple phone call or e-mail.
Beyond the days of his visit to the Client, the Service Provider undertakes to provide the
latter and at his request with telephone or online assistance (internet platform, E-mail) on
working days and hours, within the limits of the service defined in article 1 above.
The Service Provider undertakes to carry out the task specified in Article 1, in accordance
with the rules of the art and in the best manner.
The Client will provide the Service Provider with a workspace to enable him to
accomplish his mission.
For the performance of the diligence and services provided for in article 1 above, the
Service Provider undertakes to give its best care, in accordance with the rules of art.
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This obligation is, by express agreement, only a pure obligation of means.
The Service Provider will consider as strictly confidential, and refrain from disclosing,
any information, document, data or concept of which it may become aware during this
contract.
The Service Provider, however, cannot be held responsible for any disclosure if the
disclosed material was in the public domain at the time of disclosure, or if it was aware of
it, or obtained it from third parties by legitimate means.
As part of the proper performance of the contract, the Service Provider may have free
access to the Client's files, computer systems and databases.
As part of the proper execution of these, the Service Provider undertakes to inform the
Customer of the change of the agent responsible for making visits to his home.
The Customer will make available to the Service Provider all information that may
contribute to the successful achievement of the object of this protocol.
ARTICLE 5: Responsibilities
The Customer agrees that, whatever the grounds for his complaint, and the procedure
followed to implement it, the possible liability of the Service Provider for the
performance of the obligations provided for in this contract, will be limited to an amount
not exceeding not the total sum actually paid by the Customer, for the services or tasks
provided by the Provider.
In addition, the Customer waives the right to seek the responsibility of the Service
Provider in the event of damage to the files, or any document that he has entrusted to
him.
The Customer agrees that the Service Provider will not incur any liability for any loss of
profits, commercial disturbance, damage that the Customer would suffer, requests or
claims made against the Customer and emanating from any third party whatsoever. .
This Protocol may be terminated unilaterally by one of the Parties, provided that it is
mentioned to the other in writing, three (03) months before the expiration of the period in
court.
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However, non-compliance with a term of this Protocol by one of the Parties entails its
automatic termination, after a thirty-day formal notice initiated by the injured Party to the
other Party, and which has remained ineffective.
Any conflict that may arise from the execution of these presents will be resolved
amicably by the parties themselves; the latter may decide on the need to appoint by
consensus an arbitrator who will assist them in the resolution of the said conflict.
In the event of non-satisfaction of the Parties at the end of the amicable resolution and /
or arbitration, the courts of Douala are the only ones with territorial jurisdiction.
ARTICLE 7: Referencing
The Customer accepts that the Service Provider can include among his references the
work carried out under this contract.
This protocol, its annexes and its subsequent amendments, are subject to OHADA
Accounting Law; any provision hereof contrary to the legislation in force in Cameroon is
deemed unwritten.
Any modification of any provision hereof must require the agreement of the parties. The
party initiating the modification must make a proposal to the other by any means leaving
a written record, no later than thirty (30) days before the changes come into force; the
silence of the other party is tantamount to rejection of the proposed amendment.
Made in Douala,
The ____________________
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