SÁch tiếng anh b1

Preface
“GET READY FOR JOB INTERVIEWS” is aimed to provide learners with

essential languages and skills for a successful job interview. The book is
compiled with three chapters. The first one emphasizes on job finding skills. It is
important for learners as job-seekers to know how to comprehend job
descriptions in English so that they can find suitable jobs with their majors and
desires. Besides, writing a résumé and cover letter is a key to help candidates
make a good impression on recruiters. Therefore, the second chapter is designed
to instruct learners how to write a résumé and cover letter professionally and
effectively. The last chapter consists of eight lessons about different questions and
situations which candidates may encounter in job interviews. Each lesson
presents sample dialogues, vocabulary tasks, interview questions and interview
tips. Finally, to help graduates work well in international working environments, a
useful part about how to write and respond to English emails is also presented at
the end of the book.
The authors hope that this book is a beneficial tool for teachers to help students get
ready for their career. Moreover, we expect that learners will make good use of
this book to get a good job after graduation.
Huynh Nhu Yen Nhi, MA
GET READY FOR JOB INTERVIEWS Page 1

CONTENTS
Chapter 1: Job Finding Skills ......................................... p.3 Chapter 2:
Résumés & Cover Letters .......................... p.13 Chapter 3: Job Interviews
............................................. p.37

CHAPTER 1: JOB
FINDING SKILLS

I. HOW TO FIND A JOB
In the past, people searching for a job
usually looked solely at the newspaper want-
ads to find their dream jobs. However,
today, job seekers are becoming more
creative and utilizing new strategies in moving
their careers forward. There are a variety of
sources for people to seek jobs. Here are some
recommended ways.
Newspaper job ads.
1. NETWORKING
1.1. IN PERSON
During the time study at university, job seekers can take part in
professional associations, attend events for graduates, or connect with
professionals who work in related field. For example, at DNTU, students can
connect to the Enterprise Relations Department, the Dean of their Faculty, etc.
Moreover, job seekers can also use online tools like LinkedIn or social networking
sites like Facebook or Twitter to contact other professionals and learn about
possible job vacancies.
1.2. CAREER WEBSITES
Thanks to the development of the Internet, it is easier for job seekers to get
recruitment information online. Job seekers can use these job search engines on the
Internet or the vast number of career-related websites such as
https://jobstreet.com.vn/
https://www.careerlink.vn/
http://careerbuilder.vn/
https://www.vietnamworks.com/
These websites function

in a similar way to
the traditional want-ads;
however, they have a
much quicker turnaround
time and allow you to
search a much larger
number of jobs over a
large area.

1.3. COMPANY WEBSITES
When job seekers already have their dream employer in mind, they can go
directly to the career section of the company website. There will be a chance to
find just the opportunity that you've been waiting for. Therefore, create a list of
employers that you'd like to work for and visit their websites often. It may take
some time to find just the opportunity that fits your skill set. But if you've got the
luxury of time, this might be the optimal method for finding your dream job.
Job application from Unilever

2. JOB FAIRS
Job fairs are typically open to seek candidates for specific industries, though
some job or recruitment fairs are more generalized. These ads will usually come
with a list of the organizations that will be present. For example: NIN2 Job Fair
2016, Japanworks Job Fair 2015, Vietnam-France Job Fair 2016, etc.
To prepare for a job fair, job seekers should

+ choose from the list of the companies that match your interests.
+ prepare a number of resumes and be ready to “sell” yourself at the job fair.
+ consider any conversations with recruiters as mini interviews to set you apart from
other applicants. Some organizations may even offer on-site interviews to
candidates that match their requirements.

ON-SITE INTERVIEW
The most common job fair in Dong Nai usually takes place at Dong Nai
Job Center Address: Quarter 5, Tan Hiep Ward, Bien Hoa City, Dong
Nai Province
Website: http://vldongnai.vieclamvietnam.gov.vn/
3. COLD CALLING
When job seekers cannot find their desired position posted in the company
website or job search engines, they might consider making a cold call. By this
way, they can contact individuals within an organization via telephone or email to
find out if they foresee any upcoming vacancies.
When making a cold calling, job seekers should take notice of these things
+ be sure to attach a copy of resume to any emails sent
+ ask for information about types of jobs, or what kind of skills or
qualities the organization looks for in a candidate
+ keep in mind that this kind of contact may not always be well received,
but there is always a chance it'll give you the inside track on upcoming
vacancies
4. INTERNSHIPS
Some job seekers who are undergraduate or newly graduated students will
definitely impress their employers during their internship. Internship is a
great opportunity for undergraduates to show their abilities and their desires
for the position. Therefore, the undergraduates should grasp this opportunity
and prepare well for their internships.

II. HOW TO COMPREHEND JOB ADVERTISEMENTS ON THE INTERNET
An online job advertisement has five main elements.

 Job description: duties and responsibilities of the position.
 Job requirements: experience, skills, education and other required attributes.
 Company information: company overview, contact details, working
environment and the opportunities for the right candidate.
 Benefits: salary range and benefits for the successful candidate.
 Application process: how and where to apply.
Work in pairs. Read the following job advertisements and analyse their
five main elements.
Job advertisement 1: (Advertised on Jobstreet.com on December 29, 2016)

Job advertisement 2: Advertised on Jobstreet.com on December 28, 2016

Job advertisement 3: Advertised on careerbuilder.vn on May 10, 2017

Task 1: Complete the following table with the given words
accountant financial adviser quality control construction worker
web designer R&D agent electrician receptionist
purchasing staff travel agent QA staff mechanic
secretary nurse marketing director supervisor
software engineer laboratory technician technical assistant electronic engineer
cashier maintenance staff teacher interpreter

technician officer production staff civil engineer computer
programmer tourism consultant telesales lab staff
sales staff
Major Job
1. tour guide,
Tourism
2. Hospitality
Management
3. Finance-
Banking
4. Accounting
5. Business
Administration
6. Economic
Management
7. English
Language
8. Information
Technology
9. Automotive
Technology
10. Electrical & Electronics
Engineering
11. Mechanical
Engineering
12. Mechatronics
Engineering
13. Civil
Engineering
14. Food
Technology
15.Nursing
16. Medical
Testing

17. Chemical Engineering
Technology
18. Environment Engineering
Technology
19. Food
Biotechnology
Task 2: Work in small groups. Each group searches for 3 online
job ads for positions related to your major and analyze the job ads.
CHAPTER 2:
RÉSUMÉS
&
COVER LETTERS

SECTION 1: RÉSUMÉ
I. WHAT IS A RÉSUMÉ?
What do you know about a résumé?
Work with your partner. Are these sentences true or false?
1. A résumé is a document with information about you.
2. You use a résumé to get a job.
3. Your résumé should be 3 or 4 pages long.
4. You should put your photo on your résumé.
5. It’s OK to have mistakes (spelling, grammar…) on your résumé.
6. All information on your résumé must be in full sentences.
 A résumé or Curriculum Vitae (CV) is a personal and professional summary

of your background and qualifications.
- It usually includes information about your education, career
objectives, work experience, activities, awards or honors, and any other
special skills.
II. WHY DO YOU NEED A RÉSUMÉ?

- A résumé is a marketing tool and the most efficient and popular way to
introduce yourself to possible employers. It is a requirement of many
organizations. Employers often use the résumé to screen a pool of
applicants for people who meet the requirements of available jobs.
- A good résumé will help you classify your objectives, skills,
experiences, and document accomplishments in a short format.
III. TYPES OF RÉSUMÉ

1. CHRONOLOGICAL RÉSUMÉ
- A chronological résumé is the most commonly used resume format
among job seekers. It accommodates all industries and levels of experience.
Read the example of chronological résumé below and indicate what

information is included in this type of resume.
PERSONAL INFORMATION
Full name: NGUYEN HUY ANH
Date of birth: 03/03/1976
Cell-phone: 0907 709 907
Email: nguyenhuyanh76@gmail.com
Address: 39 Vo Thi Sau Street, Ward 2, District 3, HCMC
CAREER OBJECTIVES
A position of Chief Finance Officer to contribute all my refined experience and
skills to the organization’s success.

WORK EXPERIENCE
01/2004 – Present: General Accountant
Japan Vietnam Fertilizer Co.
182 Dien Bien Phu Street, District 3, HCMC.
Major duties:
- Assist management accounting manager to provide commercial advice and
support to the business.
- Prepare management reports and financial analysis reports for Finance Director and the
Board. Ensure the adequacy of internal and external reports.

- Participate in Category management processes: forecasting, budgeting and
evaluating. Supervise monthly Trial Balance preparation and internal monthly
reports, statutory reporting, review tax reporting.
- Perform other related duties.
9/2001 – 12/2003: Chief Accountant

Saigon Bags Co., Ltd.
44 – 54 Le Loi Street, District 1, HCMC
Major duties:
- Monitored and controlled compliance of all accounting policies and procedures.
- Designed and implemented the company’s reporting system.
- Created and managed financial templates and financial plans.
- Controlled the input purchased order, followed up the implementation and
checked the payment.
- Prepared management reports and financial analysis to the General Director.
- Participated in Category management processes: forecasting, budgeting and evaluating.
- Maintained accounting records and prepared financial statements in
line with the Vietnamese government’s standards.
- Supervised monthly Trial Balance preparation and internal monthly reports, tax
reporting.
- Performed other duties related to accounting and finance, as and when required.
10/1998 – 08/2001: Accountant

Proconco Joint Venture
Bien Hoa 1 Industrial Zone, Bien Hoa City, Dong Nai Province.
Major duties:
- Controlled input purchasing contracts, followed up the implementation and
checked all the payment. Monitored and controlled compliance of all accounting
policies and procedures at branch manufactories.
- Produced monthly, quarterly, yearly budget implementation reports to branch
manufactories.
- Performed other duties related to accounting and finance, as and when required.
EDUCATION
- Bachelor of Finance and Credit at Ho Chi Minh University of Economics (Aug 1998)

- Foreign language: English
TOEFL: 570 (Aug 1999)
- Chief Accountant Certificate (Jan 2002)
SKILLS
- Experience in working with Foreign and Joint Venture companies.
- Experience in cost controlling (Cost centers, cost structures, cost allocation).
Knowledge of accounting standard (Vietnam and international financial
reporting standards).
- Good knowledge of English. Confident in communication with foreigners.
- Strong interpersonal skills, detail-oriented, hard working, able to work independently.
- Enthusiasm and sense of responsibility.
- Computer literacy: accounting soft-wares; MS office: Word, Excel, Access,
PowerPoint, Internet.
- Mature, proactive, independent and able to work under pressure.
INTEREST
- Playing football, swimming.
2. FUNCTIONAL RÉSUMÉ
- The functional résumé focuses skills and accomplishment so that the reader
can see what you can do. The emphasis is on the skills that you have and not
necessarily where you learned them. It is less formal and conservative in
terms of listing exact dates.
Read the example of functional résumé above and indicate the

skills and achievements included in this type of résumé.

3. COMBINATION
- The combination résumé uses the best of both functional and chronological
formats. A good combination resume will tell the employer what you can do
while providing them with a clear understanding of where you learned it.
Read the example of combination résumé above and indicate what the
candidate can do.
LEE MORGAN
1710 Miller Road
Langton, Michigan
48880 (616) 552-6789
E-Mail: leemorgan@aol.com
POSITION
DESIRED: Part-time
clerical position
PROFILE STATEMENT
A highly motivated, team oriented person with strong analytical skills in
finance and accounting. Accustomed to working in a fast paced, goal
oriented environment which is dedicated to responsibility and accountability.
Have a reputation as being a very conscientious employee with good
communication skills and work ethics.
EDUCATION
Lansing Community College, Lansing, Michigan.
Major: Clerical/Business, G.P.A. 3.25 (4.0 = A)
Associate Degree in
Business, 2001
Langton High School, Langton, Michigan
Graduated with honors. Completed Clerical Block.
Active in Business Office Education Club (two years), Pep Club (two years),
city basketball (six years) and journalism staff (two years).
SKILLS
 Keyboarding 50 wpm.
 Word processing (Microsoft Office).
 Excellent telephone skills developed in a high school office and
family-owned hardware store office.
 Basic knowledge of accounting, experience with billing.
 Communicate well with the public. Effectively handled customer orders in
busy fast- food restaurant.
 Good written communication, strong verbal communication skills,
proofreading, grammar and spelling skills.

 Knowledge of general office procedures, filing, photocopying.
EXPERIENCE
Office Assistant, Morgan Hardware, Langton, Michigan.
Assisted in the office of a family-owned business. Answer telephone, take

messages, handle customer inquires, file records, type correspondence, assist
with payroll, billing and bookkeeping.
June 1998 - present
Office Aide (co-op experience), Langton High School, Langton, Michigan.
Answered telephone, took messages. Scheduled appointments in counseling

office. Filed student records and answered students' questions. Received
excellent evaluations from counselors and co-op supervisor.
September 1997 - June 1998
Cashier/Counter Worker, McDonalds's Restaurant, Langton, Michigan.
Served customers, operated cash register, stocked supplies, performed general

clean-up. Was given responsibility of closing out the cash register and preparing
deposits after one year. June 1996 - August 1997
Child Care, Frank and Evelyn Whitford, Langton, Michigan.

Cared for three children during the day. Currently baby-sit in the evenings and on
weekends. June 1995 – present

SECTION 2: WRITING YOUR RÉSUMÉ
What part does a résumé have?
Write the missing Match the parts 1-6 with their meanings
letters. A-F.
1. P_rs_n_l det_ A. jobs you did before
_ils
B. things you enjoy (e.g. playing a
2. Ed_c_t_ _ n
sport)
3. W_rk exp_r_ C. your name, address, date of birth, email,
_nce phone number
D. the name of your school / college; exams you
4. Sk_lls
passed
5. Int_r_sts E. things you can do (e.g. speak a language; drive a
car; use a computer)
6. R_f_r_nc_s F. names of people who know you (e.g. your teacher
or your boss), and who can say that you’re good for a
job
1-… 2-… 3-… 4-… 5-… 6-…
Parts of Nisa’s résumé

NisaThaoto is a nurse from Thailand.
Look at the details from her résumé (a- f), and write them under the right
heading in her résumé.
1. Personal details
Date of birth: 30 April 1992
2. Education and qualifications
3. Work experience
4. Skills
5. Interests

6. References
a. Date of birth: 30 April 1992

b. 2011-2012 nurse at Bumrungrad International Hospital, Bangkok
c. I enjoy football and played for the women’s team at school.
d. Languages: Thai (fluent); English (elementary). UK driving license
e. 2010-2011 Boromarajonani College of Nursing, Bangkok (Thailand).
Diploma in Nursing
f. Mr Mark Hargreaves, ESOL lecturer, Beechen College
mhargreaves@beechen.ac.uk
I. PERSONAL DETAILS:
This information will include:

- Name
- Date of birth
- Permanent and present address
- Email address
- Phone number
Example:
HOANG QUOC HUY

SALES STAFF
PERSONAL DETAILS:
Date of birth: 1/11/1995
Address: B6A, An Binh Ward, Bien Hoa City, Dong Nai
Province Cell: 0938261305 |
hoangquochuy.dntu@gmail.com
Write your contact information here:
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Photo
PERSONAL DETAILS:
4x6
Date of birth: ………………………………………………….
Address: ………………………………………………………
Phone number: ………………………………………………..

Email: …………………………………………………………
II. CAREER OBJECTIVES:

 Career objectives are short, targeted statements that clearly outline
your career direction while simultaneously positioning you as
someone who fits what the employer is looking for exactly.
 Notes:
- Purpose
+ Communicate the type of position you are interested in
- Avoid being too general
+ Bad: A position utilizing all my skills, experience and knowledge
- Be wise
+ Bad: My goal is to be a meteorologist. But since I possess no
training in meteorology, I suppose I should try being a stock broker.
- Be clear and concise
+ Good: To look for a position as a copy editor for the Sacramento Bee
allowing me to develop my journalism skills.
+ Good: To utilize my restaurant service training as a general manager.
- Divide your objectives into 2 parts: short-term goal and long-term goal
+ A short-term goal is something you want to do in the near future or you
want to accomplish soon.
+ A long-term goal is something you want to do further in the future. Long-
term goals require time and planning.
 Career Objectives Samples:

1. To obtain a position as an office secretary in which my computer
knowledge and organizational abilities can be fully utilized.
2. To obtain a position as a software program designer in a challenging
environment that utilizes team-work effort for researching, learning and
developing new high-tech products.
3. To seek a responsible job with an opportunity for professional challenges.
4. To look for the manager assistant position where I can use my talents and
skills to grow and expand the company.
5. To get a responsible and challenging position in the organization where my
knowledge and experience can be shared and enriched.
6. To be a part of your organization where I could use and enhance my
knowledge and talent for the development of both the organization and myself.
7. To work in the company where I can fulfill my dream to become a successful
Electrical Engineer.
8. To look for a management position with a growing company where I can apply
my experience to increase the company’s reputation and profitability.
9. To have a full-time position in the company where I can use my skills and
knowledge to help the company and my coworkers be successful.

10. To work in the company where I can use my experience and education
to help the company meet its goals.
11. To work in a competitive and challenging environment where I can
serve your organization and establish an enjoyable career for myself.
12. To become an expert consultant in the IT field.
13. To create business strategies and develop existing customer sales, marketing
tools and product launching.
14. To use my skills in the best possible way for achieving the company’s goals.
15. To use my knowledge and skills to grow with the organization by working
hard and taking challenges.
Write your career objectives here:
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III. EDUCATION:
 INFORMATION IN THIS SECTION
 Name of your degree and major
+ Bachelor of ____________ in ____________
Bachelor of Science in Business Administration:
Accounting Bachelor of Art in Journalism
+ Bachelor’s Degree in ____________
Bachelor’s Degree in Information Technology
 List degree in reverse chronological order
Most recent degree is listed first
 Name of Institution

Include city, province if not part of the title.
 Date or expected date of graduation
Graduation Date: MAY 2016
Expected Graduation Date: AUG 2016
 GPA
Major or overall at least 3.0
Round down to the nearest tenth: 3.0 not 3.042
Only include GPA if equal to or higher than 3.0/4.0
 NOTES:
 For recent college graduates and students applying for internships,
education is an important section in the résumé.́
 Only include high school if you have not received a higher degree or taken
any college courses.
 Until your work experience is more impressive than your education,
this category should be second on your résumé.
 Academic and scientific professionals typically place education before experience.
Example 1:
THOMAS ANDERSON
956, 31st Street Website:

http://cvmkr.com NYC- 10001
Phone: (123) 456 789 United States
(456) 789 125
Education: University of Tennessee at Chattanooga

Bachelor of Science in Business Administration: Human Resource Management
 Graduation Date: May 2015
 GPA 3.1/4.0
Example 2:
Education:
Dong Nai Technology University
Bachelor’s Degree in Information Technology
 Expected Graduation Date: July 2016
 Favourite subjects: Web Designing, English
 Certificate of Foreign Languages: TOEIC 700 equivalent
 Certificate of Informatics: Level B

Write your education here:
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IV. EXPERIENCE
 Experience includes full and part-time jobs, self-employment,
volunteer work, practicum, field and cooperative education.
 Information to include
- Job title
- Dates of employment
- Company name
- Address
 Listing responsibilities/ duties
- Use bullet points
- Start of each line with an action verb
+ Present tense if currently employed
+ Past tense if no longer employed
+ Vary your choice of verbs
 Tailor skills and experience to the position for which you are applying
 Be concise while providing enough details.
 Order by dates (chronological type) or classify into relevant and other experience.
Example 1:
Relevant
Experience: Human Resources – Intern June 2005 – August 2005
Blue Cross Blue Shield of Tennessee
 Assisted with updating employee personnel files
 Screened job applicants

 Observed the Human Resource Manager interviewing applicants
Other
Experience: Sale Associate May 2003 – Present
Abercrombie & Fitch
 Train new employees
 Participate in interviewing and selecting employees
 Oversee inventory and auditing of products
 Open and close store
Student Worker August 2002 – May

2003 UTC College of Health and Human Services
 Performed Internet research
 Organized office file, records, etc.
 Answered a multi-line telephone
Example 2:
March – May 2016: Internship

Technical Assistant - Mabuchi Motor Viet Nam
 Helped with some office support
 Assisted main technicians in the maintenance room
 Operated machines
 Updated or repaired machines
 Connected electrical devices
January 2015 - Present: Part-time jobs

 Tutor
Teach Math and Physics to students at grade 8
 Waiter – Kaiserin Restaurant
Serve customers
Clean tables
 Deliverer – Pizza Hut
Checked bills
Delivered pizza
Write your work experience here
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V. SKILLS SUMMARY
Create a bulleted list of your skills

Start with these expressions
 Proficient in/ Good at + N/ Ving (skills related to the job)
 Fluent in + Language
 Additional skills:
+ Communication Skills + Organizational Skills
+ Problem-solving Skills + Leadership Skills
+ Teamwork Skills + Interpersonal Skills
Example:
 Proficient in Microsoft Office (Word, Excel, Power Point)

 Good at communication skills
 Fluent in Japanese and English
 Additional skills:
+ Teamwork skills
+ Problem-solving skills
+ Time management skills
Write your list of skills here
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VI. ACTIVITIES
 Order by dates
- Reverse chronological
 Rank order by importance to the career objectives
 List student activities/ organizations, professional associations, and
committee in which you have participated
 Spell out the organization’s name. Do not use abbreviations or acronyms
Example:

Activities  Festival of Soft Skills, October 2015
 Books Fair, December 2015
 Voluntary Blood Donation Program, January 2016
 Green Summer Campaign, July 2016

Write your activities here
ACTIVITIES
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VII. HOBBIES AND INTERESTS
 List names of organizations or activities in the same format as above

 Using V-ing or noun phrases
 Include activities and interests that show leadership or initiative or that
pertain to your career focus
Write your hobbies and interests here
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VIII. REFERENCES
 List names, titles and contact information in the same format as above.
 Always ask permission before using anyone’s name as a reference.
 Indicate people who know about your work-related, abilities such
as former employers, volunteer project supervisors, and faculty
 Do not use relatives or friends.

Write your references here
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 RÉSUMÉ DOS AND DON’TS
DOS
 Use action verbs

 Use short, concise sentences
 Keep résumé easy to read
 Keep résumé about one sheet of
paper
DON’TS
 Don’t use a lot of the pronouns such as I, me, my,

etc.
 Don’t clutter your résumé with nonessential
information
 Don’t make any misrepresentations
 Don’t include personal information
 Age, sex, height, weight, marital status, etc.
 RÉSUMÉ CHECKLIST
STOP! Don’t summit your résumé until you have completed the following:
 Are your name, address, phone number and email address at the top of the page?
 Is the résumé pleasing to the eye with an easy-to-read font, and good layout?
 Did you use bullets, bold, all capitals, and underlining to highlight the
parts you want to emphasize (e.g., job title)?
 Is information listed in order of importance and relevance to the
requirements listed in the job description?
 Do most phrases begin with action verbs such as “developed”,
“initiated” and professionally written without the use of first person?
 Did you check spelling of every word and make sure the grammar and
punctuation are correct?
 Did you use Times New Roman or Georgia serif font in 12 points? Ariel
is a good sans serif font?
 Are your margins no less than .5” and no more than 1.5”?

RÉSUMÉ WORKSHEET
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PERSONAL DETAILS:
4x6 Date of birth: ……………………………………………
Address: ………………………………………………...
Phone number: …………………………………………..
Email address: …………………………………………..
CAREER
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EDUCATIO
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WORK

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SKILLS
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ACTIVITIE
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HOBBIES &
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REFERENCE
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SECTION 3: COVER LETTERS
I. EXAMPLE COVER LETTERS
Read the following sample cover letters and find out information about:
senders, receivers, recruiting positions, candidates’ information
(education, skills and experience)
EXAMPLE 1:
NGUYEN THI BICH

THEU Bien Hoa City, Dong
Nai Province Phone:
01678552308
Email:
theungyenthibich@gmail.com
June 3rd 2015
Mr. Nguyen Hoang Anh
HR Manager
NOK Company
Amata Industrial Zone, Bien Hoa City, Dong Nai Province
Dear Mr. Anh,

I am writing in regards to the position of Import-Export Staff currently advertised
on your company’s website. The particular skills and requirements listed in
your job description interest me a lot.
As you can see in my résumé, I have got a Bachelor’s Degree in Economics and
TOEIC 640, I am familiar with Ecus software, well understanding about
Incoterms 2000 and 2010. I usually update all the Law and Government
document about Import – Export. Besides, I had the opportunity to work as an
intern for an import-export company where I knew how to make import-export
plans, check documents, calculate tax, ship fee, warehouse fee, etc. I have
interpersonal skills and good team-leader skill, with the ability to work in a
culturally-diverse environment. I am extremely interested in this position and I
believe that my knowledge and experience can meet the need of this position.

I have attached a copy of my résumé for your consideration. I would
appreciate the opportunity to work with your company and I look forward to
hearing from you.
Yours sincerely,
Theu
Nguyen Thi Bich Theu

EXAMPLE 39
Huynh Kim
Tam Address: Vinh Cuu District, Dong
Nai Province Phone: 01234129487
Email:
huynhkimtam487@gmail.com
December 28th 2016
Burean Veritas Consumer Products Services
Cat Lai Industrial Zone, District 2, Ho Chi
Minh City Dear Sir/Madam,
I am writing to apply for the position of manufacturing supervisor at your

company, which was recently advertised on the Jobstreet website. I believe that I
can be a potential candidate for this position.
I graduated from Dong Nai University of Technology with a good Bachelor’s

Degree in Electrical & Electronics Engineering and I am looking for full-time
work suitable with my major. My key strength is problem-solving skill as I am
passionate to learn and adapt quickly to new tasks. I am enthusiastic and hard-
working. With my deep knowledge in electronic programming as well as my good
English skills, I am very confident that I have sufficient capability to meet your
requirements.
I would welcome the opportunity to talk to you and I hope that you will invite me
for an interview. Thank you for considering my application and I look forward to
hearing from you shortly.
Yours
faithfully,
Tam

EXAMPLE 40
Huynh Kim Tam

EXAMPLE 3
VO QUOC THINH
Tan Phu District, Dong Nai
Province Phone: 01647356370
October 24th 2016
Mabuchi Motor Viet Nam
Bien Hoa 2 Industrial Zone, 5A Street, Long Binh
Ward, Bien Hoa City, Dong Nai Province
Dear Sir/ Madam,
I am writing to apply to for the position of Technician Officer at your company,

which was recently advertised on the Jobstreet website. This vacancy interests me
as I am looking for full- time work to fit with my major. I really like this position
because I believe that it can help me develop my knowledge and I want to use my
ability to grow with your company.
I have enclosed a copy of my résumé and I would be grateful if you consider my

application. I graduated from Dong Nai University of Technology. My major is
Electrical and Electronic Engineering. I am always willing to work under pressure
and always try to finish my job on time. I think I can reach the requirements of the
job.
Thank you for considering my application. I look forward to hearing from
you soon. Yours faithfully
THINH

Vo Quoc Thinh

EXAMPLE 43
Pham Mai Huong
72, Thong Nhat District, Dong Nai Province * 0978567890 *

huongpham2306@gmail.com
January 1, 2017
ALTECH ASIA PACIFIC VIETNAM
111D, Ly Chinh Thang Street, Ward 7, Ho Chi Minh City,
VietNam Dear Human Resource Manager,
I am excited to submit my application for Sales Assistant position that I saw listed
on the Careerlink website. I am confident that my qualifications for this
position merit your consideration.
For the past two years, I have worked as a sales assistant at BigC Supermarket,
where I have developed my customer service skills. Although I have greatly
enjoyed this role, I am looking for a new challenge that will provide me with the
opportunity to further develop my retail sales career. I have enclosed my CV to
support my application. It shows that I will bring important skills to the position,
including:
 Time management and strong organisational skills

 High-level customer service
 Cash-handling and sales ability
 Motivation and dedication
I have been a customer of Altech for a number of years and have always been
impressed by the quality of service I have received. I am enthusiastic and
professional, and I believe I would fit well into the company’s team culture and
contribute to the ongoing success of the sales department.
I would very much enjoy having opportunity to talk with you further to
discuss the requirements and expectations of the position, and how I could use my
skills to benefit your company. Thank you for considering my application. I look
forward to hearing from you shortly.
Yours faithfully
Huong

EXAMPLE 44
Pham Mai Huong

II. TEMPLATE FOR A COVER LETTER
Your Name and Address [Insert your name and short address, phone number]
[Date]
Company Name and Address [Insert name & address of the company you’re
applying to] Dear Sir/ Madam/ HR Manager/ [person’s name],
I am writing to apply for the position of [position name] at your company,

which was recently advertised [in name of newspaper/ on name of website]. I
believe that I am a potential candidate for this position./ I am confident that my
qualifications for this position merit your consideration.
[In this paragraph, build a connection between the company’s need and your
background and skills]. [State your experience/ your internship/ your strengths to
show how you match the job they’re advertising.]
[Restate your interest in this position and how your unique qualifications fit the
position] I would enjoy having the opportunity to talk with you more about
this position, and how I could use my skills to benefit your company.
Thank you for considering my application. I look forward to hearing from

you.
Yours faithfully (when you don’t know the person’s

name) Yours sincerely (when you know the person’s
name)
[Your signature & name]

Some points to remember when writing a cover letter:
 Your address goes in the top corner. It can be left, right or centre.
 The company’s address goes to the left hand side as above.
 Always put a date on the letter.
 If you have a named contact, use Dear Mr/ Mrs/ Ms and end with Yours
sincerely.
 If you do not have a named contact, use Dear Sir/ Madam and end with Yours
faithfully.
 Always state where you saw the vacancy i.e. website, newspaper, etc.
 Do not repeat everything in your résumé, pick out the most relevant points in
relation to your experience, skills and qualities.
 Do not use contractions in your cover letter such as: I’m, I’ll, you’re, etc.
 Keep your cover letter about one page.
 Check spelling and grammar very carefully. A single spelling mistake could rule
you out.
 The example cover letters are intended as a guide. Your cover letter should be
unique and
original.

III. SENDING AN APPLICATION VIA EMAIL
Example short email if a cover letter is
attached Subject: Application for
Receptionist
Dear Sir/ Madam,
I am emailing with reference to the position of Receptionist at your hotel

which was advertised on the Careerlink website recently. As requested, I have
attached a copy of my cover letter and CV for your consideration.
I am available immediately for interview and look forward to hearing from
you shortly. Yours faithfully
Nguyen Xuan An
Example longer email if a cover letter is not
attached Subject: Application for Shop Assistant
Dear Mrs. Nguyen,
I am emailing with reference to the position of shop assistant which was advertised
on the Jobcenter Plus website recently. As requested, I have attached a copy of my
CV for your consideration.
I am currently a student at Dong Nai Technology University. This vacancy

interests me as I am looking for flexible part-time work around my study. I am
fluent in both written and spoken English and I have previous experience of
working in a busy retail environment. I have good communication and
interpersonal skills gained both through my course and work experience. I am
reliable and hard-working and am able to learn things quickly.
Thank you for spending time with my application and look forward to
hearing from you. Best regards,
Tran My Anh

CHAPTER 3: JOB INTERVIEWS
CONTENTS
Lesson 1: Talking about Yourself
Lesson 2: Describing Your Ability and Special
Skills Lesson 3: Talking about Your Interests
and Free Time Lesson 4: Discussing Your
Strengths and Weaknesses Lesson 5: Discussing
Your Work Experience
Lesson 6: Expressing Your Job Desire
Lesson 7: Dealing with Tough Questions
Lesson 8: Asking Your Own Questions

LESSON 1: TALKING ABOUT
YOURSELF Part A: Listen to these dialogues and then
practice in pairs.
Dialogue 1:
A: So, tell me a little bit about yourself?
B: Well, my name is Joy Brown. I’m 27 years old, and I’m single.
A: How would you describe your personality?
B: I’m hard-working, eager to learn. I enjoy working with other people and I love
challenges. Dialogue 2:
A: Could you tell me something about yourself?
B: Yes, My name is Julie Thompson. I’m married. I have three kids, one
son and two daughters.
A: How would you describe yourself?
B: I like being with people and helping people. I enjoy problem solving and
challenging work and I’m serious about my work but I also like to have fun.
Dialogue 3:
A: Tell me a little about yourself.
B: My name is Anna Johnson. But most people call me Ann. I’m originally from
Boston but I’ve worked and lived in South Africa for 8 years now.
A: May I ask how old you
are? B: I’m 24.
A: Have you finished your study?
B: I graduated from the University of Washington in June and I hope to find a full
time job now.
Dialogue 4:
A: Could you describe yourself freely?
B: Sure. My name is Andrew Wilson. I’m thirty years old and
I’m single. A: Are you originally from Los Angles?

B: No. I’m originally from San Francisco. I took a lodge at the central 10 years
ago as a student.
A: Describe your personality to me.
B: Well, I’m a dedicated worker and a people person. I enjoy working as a team. I
also like to be in contact at the public.

Part B: Vocabulary
Task 1: Join the adjectives with their definitions.
QUALITIES FOR JOBS

organized sociable humorous responsible co-
operative experienced knowledgeable serious dedicated
disciplined communicative patient flexible creative
motivated punctual
1. You can wait calmly and don’t get upset.

..............................
2. You think about things in a careful and sensible way, you don’t
.............................. like joking.
3. You always plan things carefully and orderly.

..............................
4. You enjoy spending time with other people.

..............................
5. It’s funny to be with you, you can make people laugh.

..............................
6. You have knowledge and skills through experience.

..............................
7. You work well with other people.

..............................
8. You can change and adapt things quickly.

..............................
9. You do all your best and work hard because the job is
.............................. important to you.
10. You’re never late for work.

..............................
11. You can make and invent new things. You like designing.
..............................

12. You’re reliable and you always try to finish your duty well.
..............................
13. You have good deal of knowledge.

..............................
14. You’re eager and interested in your job. You have a will to
.............................. succeed.
15. You’re willing to talk and give information.

..............................
16. You have good self control, you tend to follow rules in work.
..............................

Part C: Interview questions
Discuss the following questions with your partner.

1. What’s your major? Did you enjoy it at school?
2. What extracurricular activities did you take part in when studying at the university?
3. Tell me a little about yourself, please?/ How would you describe yourself?
4. If you could change one thing about your personality, what would it be and why?
Compare your answers to the suggested answers below. Then, practice and
make an interview role.
1. What’s your major? Did you enjoy it at school?
I’m majoring in IT. I really like working with computers when I was at high
school. I like to design new software and applications. And, my university
offered me a lot of useful knowledge and skills about this major. So, I learned
well at school.
2. What extracurricular activities did you take part in when studying at the
university? I took part in an English speaking club at my university. I could
discuss, share ideas and improve my English skills in this club. It was very
helpful for me.
3. Tell me a little about yourself, please?

Tip: You should take this opportunity to show your communication skills by
speaking clearly and concisely in an organized manner. Because there is no right
or wrong answer for this question, it is important to appear friendly. “Tell me
about yourself” does not mean tell me everything. Just tell recruiters what makes
you the best. Here are some examples:
- My name is Elizabeth, but everyone often calls me Liz . I’m a sociable person
that works well with everyone. I enjoy being around different types of people
and I like to always challenge myself to improve everything I do.
- I’m Mike. I’m single. I’m a hard-working person and I like to take on a
variety of challenges. I’m co-operative as I work well with other people. I like
pets, and in my free time, I like to relax and read the newspaper.
- I’m Tuan. I’ve just graduated from Dong Nai Technology University and I’m
looking for a full-time job. Everybody often says that I’m patient and organized.
I’ve always liked being balanced. When I work, I want to work hard. And outside
of work, I like to engage in my personal activities such as playing football and
fishing.
- My full name is Nguyen Thao My. I’m from Dong Nai Province. I’m hard-
working, eager to learn. I’m a punctual person because I’m never late for school or
work. I enjoy working with other people and I love challenges.
- I’m Van. I’m single. I’m careful and responsible. I like being with people and
helping people. I enjoy problem solving and challenging work and I’m serious
about my work but I also like to have fun.

4. If you could change one thing about your personality, what would it be and why?
- I would like to be more of an extrovert. I’m a little quiet and reserved in
public. I would like to change this because I would appear more friendly.
- I would like to be more patient. I usually get upset when I have to do or wait
for something for a long time. I think I’m still young and I’m trying to be more
patient in work.
LESSON 2: DESCRIBING YOUR ABILITY
AND SPECIAL SKILLS
Part A: Watch the following video about how people describe their skills.
Underline the skills and discuss your own skills in pairs.
Dialogue 1:
A: Do you have any special skills that would help you to do this job?
B: Yes, I’m pretty good at computers. I’ve used Microsoft Office a lot. And
I have no a trouble or problem.
A: How fast you type?
B: I can type about 60 words per minute.
A: Any other skills that would help you?
B: Well, I speak fluent Mandarin Chinese. And I can read and write it very well.
Dialogue 2:
A: Do you have any other skills that might help you on this job?
B: Yes, I have secretarial experience. I can answer phone calls, use a computer,
type 60 words per minute and speaking French and Japanese. I also have good
organizational skills.
A: How about doing PR?
B: I also have experience in PR. When I worked in the mission at Council College,
I deal with the public daily.
Dialogue 3:
A: What skills do you have that would help you in this job?
B: I have computer experience. I can use Microsoft NT, Word and Excel. I
speak some Japanese. And I’m good at Excel and Networking as well.

Dialogue 4:
A: What special skills do you have for this job?
B: I have good organizational skills. I worked as a head office administrator for a
while; I had to organize the staffs and office lounge.
A: Do you have any computer skills?
B: I’m familiar with Microsoft Office and I work through windows NT.
A: Do you speak any other languages?
B: I speak German and some Russian.
Part B: Vocabulary
Task 1: Find out the meanings of the words below:
- Soft skills:
- Organizational skills :
- Communication skills:
- Management skills:
- Problem-solving skills:
- Time-management skills:
- Interpersonal skills:
- Negotiation skills:
- Leadership skills:
- Teamwork skills:
- Typing skills:
- Language skills:
Task 2: Complete these conversations then practice with your

partners. I.
teamwork ability words certificates
shorthand typing soft skills
- How are your (1)________ skills?

- I’ve been typing for many years. I work with computer at least 2 hours a day.
- How many (2) ________ do you type per minute?
- I type 65 words per minute.
- Can you take shorthand?

- Yes, madam. I can take (3) ___________ very fast.
- Have you got any other (4) ___________?
- I am proud of myself about my (5)____________skills. I like to work with
other people to share my ideas and learn more from other. When working in
a team at university, I was mostly the team leader and I did my job well.
- How about your English language skills? What (6)___________ have you
achieved?
- I’ve got TOEIC 650 and I’m learning to improve my language (7) ______.

II.
computer deliver graduated
applying present fluent
communication
- Could you tell me about your educational background?

- Sure. I (1) ____________ from University of Texas. I learn Economics. I’ve
got a BS degree. I also have some certificates of English proficiency.
- Can you speak Chinese?
- I can speak Chinese a little and I’m learning to be more (2) __________.
- How about your (3) ____________ skills?
- I’m good at computer. I can use Microsoft Office such as Excel, Word, Power
Points.
- How well do you (4)___________ in public?
- I used to make a lot of presentation at university. My teacher told me I have
ability to speak in front of class and (5) _____________ the ideas well. So, I’m
confident in my oral (6)_____________ skills.
- What kind of skills do you want to use in the job you are (7) ____________
for?
- I wish to use my time and customer relation management skills to effectively
coordinate the work between my team and related departments.
Work in pairs. Ask and answer the following questions.
1. Could you tell me about your educational background?

2. What special skills do you have for this job?
3. Have you got any soft skills?
4. Do you speak any other languages?

LESSON 3: TALKING ABOUT YOUR INTERESTS AND FREE
TIME
Part A: Read and watch video. Then practice in pairs.
Dialogue 1:
A: What are your some of personal interests outside of work?

B: Well, I really enjoy gardening. It helps me relax. I also enjoy learning foreign
languages. A: What foreign languages have you studied?
B: Currently, I’m studying Chinese and Japanese. In the past, I studied German as
well.
Dialogue 2:
A: Can you tell me about some of your hobbies or personal interests?

B: Well, I usually very busy taking care of my children and doing housework. But
when I do have free time, I like to read and listen to music.
Dialogue 3:
A: Please tell me about your interests outside of work?

B: I love learning about computers. Sometimes, I do program in work for my
friends when I have free time.
A: What do you do to relax or to have fun?
B: I like listening to music and I enjoy playing basketball.
Dialogue 4
A: What’s something that you do in your free time?

B: Well, I love cooking. I take some classes on cooking. I also like to play tennis.
Whenever I can, I play tennis with my friends.

Part B: Vocabulary
Task 1: Work in groups, find out words/ phrases about hobbies
Task 2: Put the words into the correct place in the table according to
the verbs. tennis shopping swimming cinema yoga
DVDs
aerobics karate newspaper magazines novels
radio music guitar golf hiking jogging
climbing
GO DO PLAY WATCH LISTEN READ

Practice the following examples, then discuss your own answer with your
partner.
A: What are your some of personal interests outside of work?

B: When I’m not in the office, I like playing golf, read magazines, or spending
time with my wife. Sometimes, I have piano lessons. I also like gardening, so I
work on my yard a lot. But if I want to relax, I like to read books or watch videos
at night.
A: What’s something that you do in your free time?

B: I really like swimming. I always go swimming on weekends. It’s good for my
health. I also like doing yoga. I’ve never tried it, but it looks exciting.

Part B: Vocabulary
A: Please tell me about your interests outside of work?

B: I like to play tennis and golf, and these activities keep me mentally energized to
work hard in the office.
A: What are you passionate about?

B: I'm passionate about painting. I take an evening art class once a week and try to
find time each weekend to paint. Painting is a good way for me to relax after a
busy week.

LESSON 4: DISCUSSING YOUR STRENGTHS AND
WEAKNESSES Part A: Read and watch video.
Dialogue 1:
A: What is your greatest strength?
B: My greatest strength is persistence. I work really hard and I don’t give up
easily.
A: Can you give me an example?
B: Yes. When I was a student, I had a problem with the physics class. I didn’t give
up those. I studied really hard. Finally, I passed the class with an A.
A: Do you have any examples at work?
B: Yes. When I was a manager at Charter Insurance, we had a very important
deadline. I didn’t stop working till we met the quota. I talked to the staff and we all
worked really hard to meet the deadline.
A: What about your greatest weakness?
B: My greatest weakness would be that I am not trained in accounting. I can still
learn to know.
Dialogue 2:
A: How would you describe your greatest strength?
B: I think my greatest strength is my dependability. You can depend on me to be
on time. You can depend on me to get my work finished on time. And you can
depend on me to be professional.
A: And what about your greatest weakness?
B: This could be my experience. I’ve only worked full time for two years now. I
think I need more experience.
Dialogue 3:
A: What is your greatest strength?
B: I think my greatest strength is my creativity. Sometimes, my boss would ask
my advice on a project because of my creativity.
A: Can you give me an example?
B: Yes. Once my boss was quite upset, because we weren’t filling out our monthly
quotas, he asked my advice and I told him some advertising ideas. We tried them
and soon our monthly quota was filled.
A: Very good. Now can you tell me about your greatest weakness?
B: My greatest weakness would probably be my educational background. I
studied music, but I am working in business now.
Dialogue 4:
A: Can you tell me what your greatest strength is?
B: I think it’s my quick thinking and decision making. There have been many
times when I’ve been under pressure and made the right decision.
A: How about your greatest weakness?

B: Probably, my computer skills. I know a little bit, but I need to learn a lot more.
Dialogue 5:
A: What’s your greatest strength as a manager?
B: It’s my ability to understand and encourage people. I enjoy working with
different kinds of people from all kind of background.
A: What about your greatest weakness?
B: Now I think it’s my experience. I’m still young and gaining experience in
management.

Part B: Vocabulary
Task 1: Put the words and phrases into the correct columns
well mannered cannot accept criticism good with words
dislike advice lack patience good timekeeper indecisive
hard working good at teamwork independent well organized
punctual
can set own targets hot tempered lack experience
reserved cannot focus good at computer dedicated English
at elementary level
Strengths Weaknesse
s
Task 2: Number these sentences from a dialogue in the

correct order. Dialogue 1:
 I’m a quick learner and a great team player.
 Did you have any trouble with your teammates?

Part B: Vocabulary
 Yes. When I was a student, I worked in groups a lot, I was usually the team
leader and I did my job well.
 How about your biggest weakness?
 Can you tell me what your greatest strength is?
 This would be my English communication skills. But I’m learning to improve

my English. Also, I’ve just graduated so I need to learn and work to get more
experience.
 Could you show me an example?
 Just sometimes, because, we were usually well-cooperative; we shares ideas,

learned from each other to complete our project.

Dialogue 2:
 What about your greatest weakness?
 What is your biggest strength?
 Yes. When I was at Charter Insurance, our department had a problem with the
monthly quota. I suggested a promotional program for that holiday occasion.
 How was the result?
 Can you give me an example?
 This would be my experience. But I’m still young and I can still learn to know.
 My greatest strength is creativeness. Sometimes, my advice makes my

colleagues surprised.
 Finally, we achieved an unexpected result.
Work in pairs. Play role of the interviewer and interviewee.
1. - What is your greatest strength?

- Can you tell me what your greatest strength is?
- How would you describe your greatest strength?
2. How about your greatest weakness?

LESSON 5: DISCUSSING YOUR WORK
EXPERIENCE Part A: Listen to these dialogues then practice.
Dialogue 1:
A: Can you tell me about your previous job experience, please?
B: Sure, when I studied at the university, I worked as an intern at Avery
Publishing. I worked in the main office. After I graduated, I worked in the
same place full time. I work in administration at the main office. I was there
for four years.
A: Tell me about your experience there?
B: As an office intern, I just helped with office support. When I became full time, I
was an administrator assistant. I helped my boss with her project.
A: How did you like the company?
B: I liked the company very much. The people were very nice and we all worked
together very well.
Dialogue 2:
A: Please tell me about your previous job experience?
B: Yes. When I finished secretary for 10 years now, I first started in 1991 with
Johnson & Johnson. I worked with them for 6 years. And then, when I got married
and we moved to Denver then I worked for the united passport services for 4 years.
A: Has your experience been good?
B: Yes. I’ve learned a lot about management and developed my job skills.
Dialogue 3:
A: Could you please describe your previous job experience?
B: I graduated from university in 1990 and started work for Sanwa Bank. I’ve
been with Sanwa Bank up till now.
A: Why are you leaving?
B: I’m looking for a job with more responsibility and flexibility.
A: Was you ever promoted?
B: Yes. Twice.
A: And how would you describe your experience there?
B: It was good experience. The people were great, the benefits were good but I’m
still looking for better aspects.
Dialogue 4:
A: Please tell me about your previous work experience?
B: I’ve been working for sales and marketing for 3 years now. The first company I
worked for
- Medial Ware went out of business after I was there just 1 year. I then went to
work for Universal System for 2 years and I’ve just been laid off.
Part B: Match the following questions and answers. Then practice and
play role. Questions
1. Give me a specific example at your last position?

2. Did you work well with your colleagues?
3. How did you get along with your subordinates?
4. What do you expect from your manager?
5. What did you hear about us?
6. What do you want to gain from your next job?
7. What did you like or dislike about your previous job?
8. How long do you plan on staying with this company?
9. How have you handled conflicts at work?
10. What did you learn from your internship?
Answers
a. I have been working and gaining experience to get into this company. This
is where I want to be and I plan on staying a long time if I’m offered the
job.
b. I analyze the conflict and create a list of steps I can take to resolve it. By
thinking about these steps and taking action, I found that most conflicts are
easy to handle.
c. I expect my manager to give me relevant work, provide me both positive

and negative feedback so that I can improve myself.
d. My relationship with my subordinates is very good. They’re very open and

honest with me and I’m sure they feel they can come to me with any
problems.
e. I’ve always had an easy time getting along with different types of people. So
I never had a problem getting along with my co-workers. I consider many of
them my friends.
f. During my last semester, I had the opportunity to work as an intern at

PouSung company. It was only 8 weeks but I could learn how to operate
machines, test new software, especially, I could learn about their working
styles, how to work in team effectively and how to deal with time pressure at
work. It was a great experience for me to start my career.

g. I heard that ABC Company is the leader in copy machine distribution. ABC
Company is a global company in 18 different countries, and it’s one of the
best companies to work for.
h. In my last position, I was the manager for a Japanese restaurant which
located in downtown. It was hard work, I had to work 10 hours a day, but the
people were friendly and I had a lot of fun there.
i. I want a position where I’ll be challenged. I want to learn a lot of new things
and I want to improve myself. So I’m looking for a job that will provide
these things for me.
j. I enjoyed the people I worked with. It was a friendly and fun atmosphere
and I actually enjoyed going into work each morning.
Work in pairs. Ask and answer the following questions.
1. Please tell me about your previous work experience?

2. What did you learn from your internship?
3. How long do you plan on staying with this company?
4. What did you hear about us?
5. What do you want to gain from your next job?

LESSSON 6: EXPRESSING YOUR JOB DESIRE
Part A: Read and watch videos.
Dialogue 1:
A: Why do you want to work for us?
B: When I saw the job advertisement, I became very interested. I have
friends who are customers here. They said they like doing business here as well. I
also feel I’m qualified for the job.
A: Why should we hire you?
B: Because I have experience and a strong desire to succeed.
Dialogue 2:
A: Why do you want to work here?
B: Because this company has a good reputation.
A: Why should we hire you?
B: I think I have the right personality and skills and I also have experience and
motivation.
Dialogue 3:
A: Why do you want this job?
B: Because I know I can do this job
well. A: Why should we hire you?
B: Because of my drive and commitment.
Dialogue 4:
A: Can you tell me why you want this job?
B: Well, the description sounded very interesting. And I think I can
succeed at it. A: Why should we choose you for this job?
B: I’m a very committed worker and I love challenges like this.
Dialogue 5:
A: Why do you want to work here?
B: I want to challenge of working in a large
international firm. A: Why should we hire you over
another person?
B: Because I am qualified and because I have the will to succeed.

Part B: Discuss the following tips to answer interview questions. Then,
figure out your own answers.
1. Why should we hire you?

The easy answer is that you are the
best person for the job. And, don’t be
afraid to say so, but then back it up
with what specially differentiates you.
For example: “Well, I have all of the
skills and experience that you’re
looking for and I’m confident that I
would be a superstar in this project
management role.
It’s not just my background leading
successful projects for top companies
— or my people skills, which have
helped me develop great relationships
with developers, vendors, and senior
managers. But I’m also passionate
about this industry and I’m driven to
deliver high-quality work.”
2. Why do you want this job?

When answering this question, you want to show that you have researched the
company, and prove that you are a good fit for the job. So, research the company
ahead of time, be specific about why you are a good fit, and emphasize what you
can contribute.
For example: “I want this job because it emphasizes sales and marketing, two of
my greatest skill sets. I know I could bring my 3 years of sales and marketing
experience to this company, and help you continue your years of growth.”
3. Where do you see yourself in five years?

The interviewer wants to understand more about your career goals and how
the position would fit into your grand plan. You are also asked a related question:
What are your long- term career goals? They care about your career goals
because they want to hire someone who is motivated, proactive, and likely to stick
around and work hard if hired. So, stress your interest in a long-term career and
demonstrate your enthusiasm for the job.
For example: “I am driven to be the best at what I do and I want to work at the
organisation where I’ll have opportunities to develop my skills, take on interesting
projects, and work with people I can really learn from. Some of the most
innovative thinkers in the industry work here and that’s a big reason why I would
love to build a career here.”
Take the time to think about this question and prepare a response. Don’t memorize
a script, but practice how you will describe your long-term career plans in a way
that will be relevant to the interviewer and help you tell your story about why
you’re the best person for the job.
Here is College Humor’s interesting take on this classic interview question.

LESSSON 7: DEALING WITH TOUGH
QUESTIONS Part A: Listen to the dialogues then practice
with your partner. Dialogue 1
A: Are you able to travel?
B: Yes, I enjoy travelling.
A: Are you willing to relocate?
B: Yes I am.
Dialogue 2

A: Would you be able to travel?
B: Sure. I don’t mind travelling.
A: What about relocating? Would you be able to relocate?

B: Um… Relocating would be difficult. You see, I have a family with three
children. I guess I can relocate but it would not be easy.
Dialogue 3
A: Are you able to work on weekends?
B: Well, I can work Saturdays but not Sundays.
A: Are you able to work add hours?
B: I prefer to work in the daytime but I don’t mind doing some add hours.
Dialogue 4
A: What are your salary requirements?
B: I am looking for at least 30.000
A: This position starts at 35.000. Is this ok?

B: Yes, that would be fine. Are there opportunities for
advancement? A: Yes, you are evaluated for raises and
bonuses every year.

Part B: Match the questions below with their suitable
answers. Questions:
1. How do you handle stress?

2. Do you manage your time well?
3. What motivates you?
4. Do you consider yourself successful? Why?
5. Have you learned from your mistakes?
6. Are you willing to work under pressure?
7. What has been the greatest disappointment in your life?
8. How would you handle it if your boss was wrong?
9. If you don’t understand your assignment and you can’t reach your boss,
what would you do?
10. If you are given work that is boring and tedious, what will you do?
11. What do you expect from a supervisor?
12. How much do you expect to get paid?
Answers:
a. I’m good at managing my time because I’m never late to work, and I’ve
never missed a deadline.
b. I consider myself successful because of my ability to get along well

with others, including employers, staff, and clients. My friendly
personality, coupled with my ability to effectively communicate, helps
me establish relationships and achieve results, particularly on team
projects.
c. I appreciate a work environment where supervisors try to make personal

connections with their employees.
d. I don’t mind doing boring and tedious work. As long as I don’t have to do it
for a long duration such as six months, then I really wouldn’t have a
problem.
e. I react to situations, rather than to stress. That way, the situation is handled
and doesn't become stressful. For example, when I deal with an unsatisfied
customer, rather than feeling stressed, I focus on the task at hand. I believe
my ability to communicate effectively with customers during these moments
helps reduce my own stress in these situations and also reduces any stress
the customer may feel.
f. Learning new things has always been a great motivator for me. In every job
I've had, I believe I've always been able to learn something new, or a new
way to look at a problem.

g. I believe I can develop myself by working hard and taking challenges. I
don’t mind working under pressure, it’s good for me to get more
experience.
h. I would first see what the deadline is and if my manager will be back
before the deadline. If not, I would ask my peers or other managers to
see if they know the assignment.
i. As I understand the requirement of this position, I would be expected to be
responsible for doing my work with all of my dedication. If you don't
mind, may I know the normal salary range in this company for this type of
work? and then we can discuss the salary.
j. I have had many disappointments, like most people, but I believe that we
learn from all the experiences we have in life, and that the
disappointments as well as the accomplishments make us stronger and
better able to deal with many different situations.
k. One thing I have learned from past mistakes is when to ask for help. I have
learned that it is far better to ask for clarification and solve an issue right
away, than be unsure. I know that your company emphasizes teamwork
and the need to be in constant communication with one another, and I
think my ability to ask (and answer) questions of my peers would help me
fit in very well with your company culture.
l. If I was sure my boss was wrong about something, I would talk to him or
her about it and discuss my thoughts. I would explain why I thought they
were wrong. If we reached a deadlock I would suggest conferring with
other colleagues about the issue.

Work in pairs. Figure out your answers for the following questions and play
role.
1. Are you able to work on weekends?
2. Are you able to work add hours?
3. Do you manage your time well?
4. Do you consider yourself successful? Why?
5. How do you handle stress?
6. What motivates you?
7. Are you willing to work under pressure?
8. What do you expect from a supervisor?

9. If you don’t understand your assignment and you can’t reach your boss,
what would you do?
10. If you are given work that is boring and tedious, what will you do?
11. Are you willing to relocate?
 Situational question: If we offer you to work in our branch, in Hanoi for
2 years, is it ok for you?
13. What are your salary requirements?/ How much do you expect to get paid?
 Situational question: You’re looking for at least 7 millions VND per
month, but this position perhaps starts at 5 millions. Are you still
interested in the job?

Salary Negotiation Tips
1. Have a number in mind

Going into any interview setting, you must know that the interviewer will ask
you what your salary expectations are. So be prepared with a salary range
before entering the interview room. Do this by researching the average salary
of similar positions in your area. Don’t forget to figure in your education and
qualifications as well. Also, keep in mind that if you ask for a higher salary, you
will almost always get a bit more money than what the employer originally
offered if they think you have the experience and skills to back it up.
2. Always negotiate within a range

This way you have a high and low end for the employer to work with. Don’t
under value yourself, but providing a range shows that you are willing to
compromise and negotiate from there.
3. Support your expected salary with an explanation

Explain to the interviewer that you came to the salary calculation based on the
skills and value you will bring to the company in this position. For example,
talk about your education, skills, expertise, accomplishments in the profession,
and your years on the job.
4. Bonuses and holidays are also up for negotiation

If the money you’re offered is on the low end, but you see a lot of promise in the
company, don’t be afraid to do a little more negotiating as far as holidays and
benefits. Many newer companies offer lower salaries, but are willing to top it off
with additional holidays or bonuses until they can afford to pay employees more
money. Remember, bonuses and holidays can add another 40 percent to a basic
salary and you can still negotiate as far as days off, reduced hours, and the
option to work from home.
Here are some sample answers to assist you in formulating your own answers to
questions about salary during the interview:
– “From the research that I have done it appears to be from $700 to $800 per
month. Is that the range you had in mind?”
– “Based on my previous experience and education and the ‘going rate’ for this type of
position, I would like to get at least 10,000 millions. Is that a range that
fit with your compensation structure?”
- “I really need more information about the job before we start to discuss salary.
I’d like to postpone that discussion until later. Maybe you could tell me what
is budgeted for the position, and how your commission structure works.”

– “Before I answer that question I’d like to ask what you typically pay someone with
my
experience and education in this type of position?”
- “I really need more information about the position before I can begin to discuss
salary. Can
you tell me the range budgeted for this position?”
– “I would need to know more about your salary structure and how often you review
salaries
as well as your entire package before I could discuss salary ranges. Could you
provide me with more information before we discuss this subject?”
LESSON 8: ASKING YOUR OWN
QUESTIONS Part A: Listen to these dialogues then practice
with your partners. Dialogue 1
A: Do you have any questions for me?
B: Yes, what is the starting salary?
A: The starting salary is $35.000 a year plus benefits.
B: And what are the hours of the job?

A: The office opens at 7 a.m. most people usually take 1 hour lunch break
around noon and then leave about 4 p.m. but the office doesn’t close until 6 p.m.
so you can stay later if you like.
Dialogue 2
A: Do you have any questions?
B: May I ask what the specific responsibilities for this position are?
A: You will be expected to be in the office during office hours which is from 8
a.m. until 5:30 p.m. Monday through Friday. You’ll also be expected to answer
incoming telephone calls and to help walking customers. You’ll also be expected
to work with typing, filing and some data entries.
B: Can you tell me the history of the company?

A: We started our company in 1980 and we began in New York but moved here in
1990 since then we’ve opened in 10 states across the Eastern US.

Dialogue 3
A: Would you like to ask me any
questions? B: What kind of person are
you looking for?
A: We’re looking for a responsible person who can handle pressure.
Someone with experience and training is good but not necessary.
B: Do you offer any kind of educational or training program for
employees? A: We offer free computer training for full-time
employees.

Part B: Complete the conversations below and play role
in pairs 1.
bonuses salary
capacity pay problem
paid
A: By the way, what is your present monthly (1) __________?

B: One thousand dollars.
A: How much do you expect to be (2) __________?
B: That’s not the (3) _________ I care about. You can decide on my (4)
___________and experience.
A: Our salary scale is different. We (5) ________ on weekly basic.
B: I accept that.
A: We give (6) __________ semi-annually.
B: That’s great. I will follow whatever rules you have here.
2.
lunch hours hire

abroad when staffs
A: Any questions about the job?

B: Yes, madam. (1) _______ will I know if I have the job?
A: We should know whom we want to (2)_______ by next Monday if
we decide. B: How many (3) _______ are there in your department?
A: About fifty people.
B: Is the job full-time or part-time?
A: Full-time
B: What are the (4) _______?
A: We work five days a week, from 8 to 4 with an hour for (5)________
B: Is there over time?
A: Sometimes, but not often.
B: By the way, will there any chances I might work (6) _________ in
the future? A: Yes, if you do well, you will have a good chance to be
transferred oversea.
B: I have no question, thank you.

Part C: Discuss the following tip in groups. Then make a list of questions to
ask at the interview.
Asking good questions shows that you are both interested and prepared, which will
impress the interviewer, and the answers to those questions should also help you
decide whether or not you want to work for the employer. Here's a list of
suggested questions to ask the interviewer.
- How would you describe the responsibilities of the position?

- How would you describe a typical day in this position?
- In my first 90 days on the job, what’s my first priority?
- What is one of the most difficult challenges facing your department?
- Is this a new position, or am I replacing someone?
- What is your management style like?
- What kind of tools are provided to help me do my job; and, how
often are they upgraded?
- How would my performance be measured?
- When can I expect to hear from you?

APPENDIX 1: INTERVIEW TIPS
1. Plan ahead
 Check where and when – sort out any travel and accommodation you need –
check their website for maps and directions.
 Be ready for questions – some about your application, as well as your chance
to ask about the course and the uni/college.
 Know your stuff – show you know the latest in your subject area, and keep up
to date with the news – they might ask to hear your views.
 Practice – have mock interviews with a teacher or adviser – cover why you
chose that course and what you enjoy most about your current studies.
 Sleep well!
2. The interview
 Dress smartly – you might not need a suit, but smart trousers/skirt and a
shirt/blouse will show you're taking it seriously.
 Get there early – have their phone number handy so you can let them know
just in case you're delayed.
 Good body language – don't slouch, yawn or fold your arms – stay calm and
alert, sit up straight and make eye contact.
 Don't worry if you don't understand – ask them to repeat or rephrase the
question, make a good guess, or relate it to something you know better.
 Expect the unexpected – they might do a surprise test to see how you
react under pressure – just do your best.
 Ask them questions too – this shows enthusiasm and gives you chance to get
answers you haven't found yet.
3. Afterwards
 Make notes – if you have more interviews coming up, it might be handy
preparation to write down the questions and answers you've already had.
 Reflect on how you did – decide what worked well and think of new answers
for areas you want to improve in.
 Then sit back and wait – once we've heard from the university or college,
we'll let you know in Track if they're making you an offer.

APPENDIX 2: WRITING AND RESPONDING TO AN EMAIL
I. BASIC: To, Cc, Bcc and Subject
You should always make sure you e-mail the right people, in the right way. The
To, Cc and Bcc fields allow you to indicate how your message should be read by
the people that receive it.
1. To
The To field is for people that the message directly affects, and that you require
action from. If you expecting someone to do something, they should be in the To
field.
It's also a good idea to include all the people you put in the To: field in your
opener line. This lets the others know who is involved in the conversation.
Hi Bill, Ted, Mary, Suzy,
If you are sending to more than four people, don't bother with this and just
start with Hi all or Hello team.
The To field can be used for as many addresses as you like - some people
mistakenly think the Cc line is for multiple addresses.
2. Cc
The Cc (or carbon copy) field is for people you want to know about the
message, but are not directly involved. It's mainly for people that do not
need to act or reply to the message, but to keep them informed.
For those of you born after the 1980's, the term "Carbon Copy" comes from when
typewriters were used to write letters. You would put two pieces of paper in a
typewriter at the same time, with a piece of carbon paper in between. The letters
would press through the carbon paper, leaving an extra copy of the text on the
sheet at the back.

The CC field can be used for a number of reasons.
 It keeps other people "in the loop" on certain issues (often used to keep
managers up to date on issues).
 It lets people know if they are expected to take action, or if they are
just being informed.
 It allows you to make the receiver aware that other people know what is
going on (in case you want them to take the content more seriously, or treat
it as more important or urgent).

3. Bcc
The Bcc field (Blind Carbon Copy) is used when you want other people to
receive the message, but you don't want the other recipients to know they
got it.
When people get an e-mail, they'll also see all the people in the To and Cc lines - but
not Bcc.
One good use of Bcc is when sending an e-mail to hundreds of people. You don't
want them all to see each other's e-mail addresses so you use this field, rather
than the To or Cc lines.A
Finally, the Subject is the title of an email. (what the email is about)
To People required to take

Cc actioninformed of the content, but no actions required
Kept
from them
Receive the message without any of the other recipients
Bcc knowing. Also used for larger mailings (over 50)
title of email
Subjec
II. EMAIL FORMAT:
1. Starting:
The starring of a formal email is similar to the starting of a letter. When
writing to someone you do not know by name, you put “To Whom it May
Concern.” When applying for a job, you would address the person by, “Dear
Hiring Manager.” If you do know the recipient’s name, you put “Dear
Mr./Ms. Smith.” For a formal salutation, you should not use the recipient’s first
name or the informal greetings “Hello” or “Hey.”
2. Body Paragraphs:
It is important to remember that an email needs to be concise. The first
sentence, known as the opening sentence, can be a greeting if the situation allows
it.
I hope all is well with you.

•
• Thank you for your prompt response.
However, for most formal emails it is best to get straight to the point. Depending
on the subject, you should have a maximum of four paragraphs and each paragraph
should contain a single point. It is also important to provide questions in order to
prompt a response. At the end of your last paragraph you should provide a “thank
you” or “call to action” depending on the subject of your email.
• Thank you for your assistance with…

• Thank you for your time and I look forward to hearing back from you.
• Please feel free to call or email me if you have any questions.
• I would appreciate it if this could be taken care of promptly.
3. Ending:
Like the starting, the ending of a formal email can be the same as the
ending to a letter. However, unlike the starting, there are more options for an
ending.
Thank you
•
• Best regards
• Sincerely
• Yours
The ending is then followed by your full name. It is also beneficial to add your job
position (if applicable) and phone number under your name in the 4th paragraph.
Example:
Sincerely,
Julia Smith
Student Body President
Menlo College
(555) 555-5555
III. INFORMAL VS. FORMAL

1. Informal:
• Written to friends an
• d family
• Accuracy and grammar (spelling and punctuation) are not important
• You can make up your own rules
Example:
Hi Anne,
I miss you so much! Can’t wait to see you on Friday!! We haven’t hung out in so
long! I miss my bestie! Maybe we can go to the movies or dinner or just chill and
watch TV and catch up…idc, whichever you want.

Love ya,
Jules
2. Formal:
• Written to a professor, colleague, boss, etc.
• Must always be professional
• Accurate grammar, punctuation, and spelling necessary
Example:
Dear Professor Johnson,
I was unable to attend class today due to a doctor’s appointment. When you have
a moment, could please let me know what I missed and what homework I need
to have completed for Friday?
Thank you,
Julia Smith
IV. How to write

1. Formal emails
2. Informal emails

V. Language support

VI. Email abbreviations
E-mail users have adopted abbreviations with enthusiasm, primarily because
they enable users to insert common phrases into their correspondence quickly
and easily. This is a list of the most commonly used abbreviations in semi-
formal e-mails:
AFAIK As far as I know As soon as possible F2F
AKA Also known as ASAP Face to face
FWIW For what it’s worth IMHO In my humble
FYA For your amusement IMO opinion
FYI For your information IOW In my opinion
IRL In other words
NRN In real life
PLS No reply necessary
POV Please
Point of view
VII. EXERCISE
Exercise 1: Read the email below and fill in the to, Cc and
subject line a.

b.
c.

Exercise 2: Read the email then answer the
questions a.
b.

Exercise 3: Formal vs. Informal
State whether the sentence would be classified as either formal or informal.
If informal, change it to formal.
Example:
Hi y’all!
_informal; To Whom it May Concern:__
1.) I am pleased to inform you that you have won our grand
prize. _____________
2.) I hope all is well with your new career
choice. _____________
3.) I shouldn’t have gone and missed with
it!! _____________
4.) I can’t help you with that cuz it’s too
hard. _____________
5.) Hi, how are you?
_____________
Exercise 4: Rewrite these emails

a. Hello Professor Smith,
I’m sorry to tell you but im sick and will not be able to come to class. See ya
Wednesday. Jason
__________________________________________________________________
_________
__________________________________________________________________
_________
__________________________________________________________________
_________
__________________________________________________________________
_________
b. Dear Sally Blue,

I read online that you’re selling business cards. I was wondering how much if i
only wanted 500? Is color and a logo extra? Can I see an example before all are
shipped or will that cost extra? You seem to have a great business so I hope you
can help.
Thanks,
Jess Higgins
_________________________________________________________________
_________
__________________________________________________________________
________
__________________________________________________________________
________
__________________________________________________________________
________
__________________________________________________________________
________
__________________________________________________________________
________
c. Dear Sir/Madam,
I am a graduate from menlo college. I got a degree in business and would now
like to use it. Your company looks interesting. Can I come in for an interview? I
have alot of experience from my schooling and extra cirriculers. I think I can
help the company alot. Please respond to my email to let me know.
Thanks,
Max Oates
_________________________________________________________________
_________
__________________________________________________________________
________
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________
__________________________________________________________________
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________ Exercise 5: Rewrite the email below in a more formal style.
__________________________________________________________________
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Exercise 6: Write an email as required
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Exercise 7: write an email as required
_________________________________________________________________
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__________________________________________________________________
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Exercise 8:
Exercise 9:

Exercise 10: Rewrite the email just like native English speakers do
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REFERENCES
http://www.investopedia.com/financial-edge/0711/9-different-ways-to-find-a-
new-job.aspx
https://en.islcollective.com/resources/printables/worksheets_doc_docx/
adjectives_for_jobs/jo bs-adjectives-jobs/4524
https://www.thebalance.com/job-interview-questions-and-answers-
2061204 https://biginterview.com/blog/2013/04/why-should-we-
hire-you.html https://www.thebalance.com/tough-interview-
question-answers-2061233
http://www.job-interview-wisdom.com/job-interview-tips.html
https://www.topuniversities.com/student-info/careers-advice/interview-
dos-donts
https://www.ucas.com/ucas/undergraduate/apply-and-track/
track-your- application/undergraduate-interview-invitations9’
http://www.executiveformats.com/blog.1.php
http://theundercoverrecruiter.com/how-prepare-your-salary-negotiation-6-
clever-ideas/
http://interviewcoach.com/blog/salary-talk-during-the-job-interview-what-is-the-
best-way-to- respond/

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Preface

“GET READY FOR JOB INTERVIEWS” is aimed to provide learners with

Huynh Nhu Yen Nhi, MA

GET READY FOR JOB INTERVIEWS Page 1

Chapter 1: Job Finding Skills ......................................... p.3 Chapter 2:

Résumés & Cover Letters .......................... p.13 Chapter 3: Job Interviews

GET READY FOR JOB INTERVIEWS Page 2

GET READY FOR JOB INTERVIEWS Page 3

Newspaper job ads.

1.2. CAREER WEBSITES

These websites function

GET READY FOR JOB INTERVIEWS Page 4

Job application from Unilever

To prepare for a job fair, job seekers should

GET READY FOR JOB INTERVIEWS Page 5

GET READY FOR JOB INTERVIEWS Page 6

An online job advertisement has five main elements.

Job advertisement 1: (Advertised on Jobstreet.com on December 29, 2016)

GET READY FOR JOB INTERVIEWS Page 8

GET READY FOR JOB INTERVIEWS Page 11

GET READY FOR JOB INTERVIEWS Page 13

accountant financial adviser quality control construction worker

web designer R&D agent electrician receptionist

purchasing staff travel agent QA staff mechanic

secretary nurse marketing director supervisor

software engineer laboratory technician technical assistant electronic engineer

cashier maintenance staff teacher interpreter

GET READY FOR JOB INTERVIEWS Page 14

GET READY FOR JOB INTERVIEWS Page 15

 A résumé or Curriculum Vitae (CV) is a personal and professional summary

II. WHY DO YOU NEED A RÉSUMÉ?

III. TYPES OF RÉSUMÉ

Read the example of chronological résumé below and indicate what

GET READY FOR JOB INTERVIEWS Page 16

Board. Ensure the adequacy of internal and external reports.

9/2001 – 12/2003: Chief Accountant

10/1998 – 08/2001: Accountant

GET READY FOR JOB INTERVIEWS Page 17

Read the example of functional résumé above and indicate the

GET READY FOR JOB INTERVIEWS Page 18

GET READY FOR JOB INTERVIEWS Page 19

Assisted in the office of a family-owned business. Answer telephone, take

Office Aide (co-op experience), Langton High School, Langton, Michigan.

Answered telephone, took messages. Scheduled appointments in counseling

Cashier/Counter Worker, McDonalds's Restaurant, Langton, Michigan.

Served customers, operated cash register, stocked supplies, performed general

Child Care, Frank and Evelyn Whitford, Langton, Michigan.

GET READY FOR JOB INTERVIEWS Page 20

What part does a résumé have?

Parts of Nisa’s résumé

GET READY FOR JOB INTERVIEWS Page 22

a. Date of birth: 30 April 1992

This information will include:

HOANG QUOC HUY

Write your contact information here:

GET READY FOR JOB INTERVIEWS Page 23

II. CAREER OBJECTIVES:

 Career Objectives Samples:

GET READY FOR JOB INTERVIEWS Page 24

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956, 31st Street Website:

Education: University of Tennessee at Chattanooga

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GET READY FOR JOB INTERVIEWS Page 27