INDUSTRIAL ATTACHMENT REPORT

AT
SANG’ALO INSITITUTE OF SCIENCE AND TECHNOLOGY
FOR
TEN WEEKS (16TH MAY TO 22ND JULY)
BY
ERIC
BIT/032/19
 YEAR OF ATTACHEMENT 2022.
DECLARATION

This industrial attachment report is my work and has not been submitted in any University for
any award. No part of the report may be copied without the

SIGNATURE ……………………

NAME ……………………………

REG NO…………………………..

DATE …………………………….

ii.
DEDICATION

iii.
ACKNOWLEDGEMENT

This attachment would not have been successful without the cooperation and support of the
following people who enabled me to gain more than what the industrial aspects of the attachment
could have offered.
First, I would like to appreciate the Almighty God for the charitable time, good health and
strength that enabled me to complete my attachment period.
Secondly, my gratitude goes to University of Eldoret academic staff that has imparted their vast
knowledge that has assisted me during my industrial attachment. Special thanks go to Dr. Julius
Koech, The HOD department of Mathematics and Computer Science who gave me the
opportunity for attachment.

Thirdly, many thanks also goes to the management and the ICT staff of Sang’alo insititute of
science and technology for their unwavering support by giving me a chance to be part of them for
period of ten weeks. I appreciate the special support and guidance that I constantly got throughout
my industrial attachment from the administration and more so from the ICT department that that
helped me gain experience in several fields in both Software and Hardware and making the
working environment conducive and friendly. Such experience cannot be attained in an ordinary
class environment.

Finally, I would like to thank my loving parents for their support throughout the entire period of
my attachment.

iv.
ABSTRACT.

This report is compiled in partial fulfilment of Bachelor of science in Information Technology at

University of Eldoret and it serves to provide an overview of what the student learned during the
attachment period at Sang’alo Institute of Science and Technology for the 10-week training. The sources
used in writing this report includes; observations of underwriting materials that has been carried out by
the institution and reading from internet. The report gives a brief description of the history of the
institution and the functions performed. The institution’s complete range of activities involved in IT
department is mentioned. Institution’s hierarchy chart and brief introduction of IT department where the
student was attached is outlined. The duties that were assigned to the student and the knowledge and
skills that were acquired are explained in detail. Evaluation of the Institution on SWOT analysis is
explained at length at the end of the report including conclusions and recommendations for the future of
the institution.
 v.
TABLE OF CONTENT
Table of contents

DECLARATION………………………………………………………...…….ii

DEDICATION…………………………………………………………………iii

ACKNOWLEDGEMENT……………………………………………………...iv

ABSTRACT……………………………………………………..….v

CHAPTER ONE………………………………………………………….…...vii

Introduction……………………………………………………….…….….6

CHAPTER TWO………………………………………………………….…...

1.0 History of Sang’alo Institute of Science and Technology…………………6

1.1 Organizational Structure…………………………………………………...9
1.2 Departments Attached to and Responsibilities……………………….......10

CHAPTER THREE……………………………………………………………..11

2.1 Activities………………………...….…………………..…..11
2.2 Skills…………………………………………………….…..11
2.3 Description of Activities……………………………………11
2.3.1 Formatting and installing software……………....11
2.3.2 Hardware…………………………………………12
2.3.3 Networking………………………………………12

2.4 Interaction with the Staff in the Institution…………...……12

2.5 Challenges Encountered……………………………….……13
 CHAPTER FOUR……………………………………………………..14

Conclusion and Recommendation………………………………………..14

Reference…………………………………………………………….…...15

Appendices…………………………………………………………….…15

1.1 Work schedule (logbook)

1.2 Correspondence (With institution/Industry, university)
1.3 University Supervisor’s evaluation
1.4 The Industry/Institution Organizational chart

CHAPTER ONE
1.0 INTRODUCTION

Every student at University of Eldoret undertaking Bachelor’s degree courses is required to undergo an
industrial attachment for a period of at least 2 months in a field relevant to their course of study. It is an
essential requirement for award of any undergraduate degree. The Attachment is under supervision and
intensive report compilation required to be submitted to the University on completion.

This attachment is very important as it gives all learners opportunity to exercise what he/she learned in
class to reality, interact and be familiar with environment he/she may work in in future and acquired
necessary skills.
 CHAPTER TWO
1.0 HISTORY OF TENWEK MISSION HOSPITAL

BRIEF HISTORY

Sang’alo Institute of Science & Technology (SIST) is a public institutes of Technology in Kenya. The name
Sang’alo is derived from a Bukusu local language word “Sangala” meaning happiness. SIST is situated in
Bungoma County, Bungoma South Sub County, and Seven (7) Kilometres South East of Bungoma town
on the Bungoma-Nambacha-Kakamega road.

Historical Perspective

The history of SIST dates back to 1924 when the late paramount chief of Bukusu , Mzee Sudi
Namachanja donated 610 acres of land to Dr. Cameron , a scotish veterinarian to establish a centre for
vaccination and treatment of livestock. In 1927, the farm developed into a livestock improvement centre
for upgrading indigenous cattle to enhance milk and meat production. In 1977, the institute admitted its
first intake of twenty students to study certificate in general agriculture. SIST became a public institution
in 1993. Its governance was put under the management of board of governors (BOG) appointed by the
ministry of education science and technology. This facilitated the posting of lecturers by the Teachers
service commission.
 Organizational Structure

BOARD

CEO Management

Nursing Medical Administrator Financial CHD Director

Officer Superintendent controller

Nursing
school

D/NOIC Wards
Principal
Director Head Legal
support chaplain Officer
Nurses
Instructor Tutors
Assistant

CO in charge
Lab XRAY Chief IT Department Chief
Cashier
1.2 DEPARTMENTS ATTACHED.

i. ICT Department

 Checking switch status

 Relocating and reforming a computer system
 Replacement of UPS machines
 Installation of windows OS
 Internet troubleshooting/Network configuration
 Networking
 Installation of printers in machines
 Arranging IT stores.
 Ethernet cable design

ii. Department

 Register inpatient and outpatient without insurance cover.

 Check the status of smart cards of the patient using smart ling machine.

iii. Accounting Department

 Prepared bills for inpatients and outpatients.

 Prepare invoices.
 Pre-authorized the claim.
 Claimed invoices for outpatient.

CHAPTER THREE

1.0 Activities

 Formatting and installing software

 Hardware installation
 Troubleshooting network and Software
 Networking

1.1 Skills Attained

 Knowledge on printers; dot matrix and laser printers and their functionalities.

 Advanced knowledge on Servers, Switches and routers and their configuration and use.

 Gained knowledge on the use and operation of various hardware devices and application
software.

 Good rapport and confidence in communication with the staff both teaching and non-teaching.

 What step to take in case of an emergency in IT.

 Importance of teamwork and cooperation.

1.2 Description of Activities

a) Formatting and installing software

 Installation of antivirus software (Kaspersky Anti-virus) and updating it.

 Installation of Operating system (Windows 7,8,10).

 Installation and Activation of Microsoft Office application program (Office 2010,2013,2016).

  Installation of outlook and its configurations.

 Installing Browsers (Firefox, Google chrome) and configuring it.

 Installing document reader (Foxit reader).

 Installing of Autodesk (AutoCAD 2016,2018,2019).

b) Hardware

 Upgrading computers for example replacing CMOS battery and adding RAM

 Setting up a computer in a new location

 Replacing faulty peripherals for instance keyboard, mouse, monitors, UPS and their batteries etc

 Blowing of PC’s and Printers and cleaning them.

 Crimping Ethernet cables using RJ45, cable crimper and CAT 6 twisted cables.

 Configuring Ethernet cables connections using cable tester.

 Replacing toners on various type of printers.

 Setting up new printers.

 Mounting of Unifi UAP-AC.

 Mounting of Ubiquiti LiteBeam M5.

c) Networking

 Identifying problems in the network for example loose cables.

 Troubleshooting the problems of network cables.

 Resolving user login conflicts and IP address conflict.

 Configuring proxy settings.

 Monitoring the proxy server to ensure every user has access to the network.

 Configuration of Unifi UAP-AC and Ubiquiti LiteBeam M5 setting.

1.3 Interaction with the staff in the institution.

I was able to interact with a good number of staff from various departments. Through them I was able to
learnt a lot from them through observation and sharing with them. I was also able to learnt how to
approach and interact with students with various ICT problem while working in the ICT department.
I also interacted with the staff members from various hierarchical positions within the organization. I had
an opportunity to interact with principal, deputy principals, dean of student while solving out IT problems
in the organization.

1.4 Challenges Encountered During the Attachment

 Limited access to company’s system; The confidentiality and controlled access of Navision
system through administration and access password for login limited the practice of the concept
covered during the industrial attachment.
 Limited period for training on the activities that I was thought in the organization.


CHAPTER FOUR

CONCLUSION

The job scope and duties assigned focused primarily on hardware, software and networking. The work
was highly relevant to the field of study in Information Technology as it includes all computer aspects.
During the period of attachment, valuable knowledge was gained through active participation and
inquisitive learning. Knowledge on how to handle hardware devices for example repair, cleaning and
maintenance was acquired.
Knowledge on servers, LAN connection and IP phones was also gained.
Skills learned included build of good rapport with the staff and confidence in communication with senior
managers. This industrial attachment proved to have highly supplemented the student’s insight in the
Information Technology world. It was a beneficial and educating experience.

RECOMMENDATIONS

The ICT department should consider providing enough training of the activities and application used by
the Organization..
 REFERENCES

Rachet, B. (2014). Swot Analysis of Apple Inc. Docs. school Publications.

Susanto, H. (2016). Revealing the Role of ICT for Business Core Redesign. Available at SSRN.

APPENDICES

I. Work schedule (logbook).

II. Correspondence (With institution/Industry, university, etc.)
III. University Supervisor’s evaluation.
IV. The industry/institution organizational chart.