Professional Documents
Culture Documents
Term Project Draft
Term Project Draft
Copperbelt University
Assignment #4
Written by
SIN: 20900369
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Abstract
Breweries" was conducted. The aim was to assess the extent of application of scientific,
administrative and bureaucratic management theories in National Breweries and the effects of
this application on the progress, development and growth of the organisation. This study used
a descriptive research method, namely survey research. Three hypotheses were tested using
chi- square and linear regression. The study population consisted of 10 employees of National
Breweries Plc. A sample of 10 was selected using the Taro yamene form to determine the
sample size, and a stratified sampling technique was used to distribute the questionnaire for
data collection. Frequency tables with simple percentages were used to analyse the data
obtained. The study showed that the application of scientific management. Administrative and
turnover, dismissal of employees, slow growth and development of the organisation and low
productivity of organisations. The study concluded that given the current performance of the
management theories are applied so that the employees are more motivated to work in a
supportive environment. It was recommended that for organisations to achieve the goals of
effective and efficient productivity, they must understand, accommodate, embrace and
promote people
dynamics (nature, needs, values, motivations and general cultural and political environmental
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differences). Organisations must also periodically review their rules, regulations and manuals
to ensure that current trends in the business environment are present. Finally, the organisation
must allow for initiative, innovation and employee participation in decision making.
Introduction
The study of classical management ideas, which form a set of concepts that emerged in the
1800s, has its roots in the study of organisations. The effects of this set of theories on the
organisation were and are profound. These effects are evident in almost all complex
organisations. The word that comes up most often in connection with the classical conception of
as a formal association of persons with a common purpose and defined objectives to be achieved
under authority and direction (Onwuchekwa, 1993:2). An organisation is also defined as the
structure of relationships, authority, goals, roles, activities, communication and other factors that
exist when people work together (Ile, 1999:55). Scientific management, administrative theory
and bureaucracy theory are the three streams of classical management theories that have
emphasised this view. Therefore, the classical theories have been developed in three streams:
(a) The theory of scientific management developed by Fredrick Winslow Taylor (1856-
1915).
(b) The theory of administrative management, developed by Henri Fayol (1841 - 1925) and
All three currents were based on the same assumptions. The practical effects of the
three currents are essentially the same, since they were developed around the same time
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(1900-1950). However, each of the three currents was developed by separate groups of
1915) and others such as Henry L. Gant (1861-1919), Frank B. and Lillian M. Gilbreth (1868-
1924) and (1878-1972) respectively, focused on the need to increase productivity, especially
in the United States of America, where skilled labour was scarce in the early twentieth
century. The proponents of scientific management were convinced that the only way to
arose primarily from the need to find guidelines for managing a complex organisation such as
Plan, organise, command, coordinate and control, with 14 principles that he considered
The theory of bureaucracy, developed by Max Weber (1864-1920), focuses on the position in
an organisation, which according to him should follow the principle of hierarchy (each lower
position is subject to the control of a higher position), i.e. organisations should strictly define
their hierarchy, governed by clearly defined rules and lines of authority (Stoner, et al,
1992:63). This paper therefore focuses on discovering the effects of the three schools of
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Problem statement
The three currents that formed the classical management theories were based on a similar
assumption and their practical consequences were essentially the same (Ile, 1999:56). These
theories were mainly concerned with increasing efficiency and output (reducing production
costs and increasing profits). They were therefore concerned with certain principles and
practices that would ensure the effective and efficient functioning of a given organisation in
order to establish a good relationship between employers and employees and ensure the
However, despite the fact that these theories, which are still valid, are widely accepted, the
mirage.
1. The current level of waste and attrition in organisations points to the shortcomings of
point to the
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classical management theories are still being applied, the desired objectives of the
National Breweries' organisations are still far from being achieved. Could this be
because the theories are not properly applied in these organisations? Or because of
other environmental effects. Organisations such as Sunrise Flour Mill, Enugu and
The general objective of this study is to find out the effects of classical management theories
3. Or the closure of some of the national breweries was caused by the application of
Research questions
Based on the above, the following research questions will guide the study.
1. Is the waste and turnover that exist in the organisations of the National Breweries
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employees, the slow pace of growth and development of the National Breweries?
3. Could the closure of some organisations be due to the application of theories in the
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performance of an organisation?
Research assumptions
Based on the research objectives, the following hypotheses were formulated for the study
1 Classical management theories are a major contributor to the current level of waste and
3 The closure of some organisations is due to the application of theories in the practice
organisation.
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The New Webster Dictionary of English Language, International Edition (2004:1025) defines
theory as: "An organised body of ideas about the truth of something, usually derived from the
study of a set of facts relating to it, but sometimes wholly the result of the exercise of the
speculative imagination." She goes on to say that theory is knowledge of science or art
derived from such study and speculation and constitutes a general set of assumptions and
principles. Theory is also a coherent group of hypotheses put forward to explain the
relationship between two or more observable facts and which can be used to provide a solid
meaningful knowledge (Koontz et al, 1980:13). From the above, it can be concluded that
theory can be defined as a structure of fundamental concepts and ideas around which
problem.
A confirmed theory can thus become a principle (Ile, 1991:1). This is why the study of
each situation from a different point of view, "the main assumption of classical organisation
and management theory is that people are motivated by financial incentives. This view is still
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The systematic study of management as a separate branch of knowledge is recent, but the
practice is as old as human society. (He, 2002:51), states that - "Management is as old as
human
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organisation". It is important to note that historically, humans have made decisions about what
to do and how to do it. Before the advent of the industrial revolution in Europe, around 1750-
1850, human society practised manual labour and looked after its organisational micro-units,
called families, by producing manual labour for some unit. This system involved staying at
home and producing, hunting, gathering and farming one thing or another. The product of
these activities was used for the family's subsistence and the surplus was exchanged with
neighbours for other items (this is called bartering). At that time, man was able to manage his
family. In other words, management began in ancient times. An analysis of this period shows
that as life progresses, management becomes more revolutionary and sophisticated. This
confirms the fact that the study of management and organisation is quite old. It can therefore
be said that over the years, various attempts have been made to explain the theories and
From the above we understand that before the industrial revolution the production system was
based on manual labour, hunting, gathering and agriculture. But during and after the Industrial
Revolution, great changes took place in the organisation of industries and the methods of
production. In these periods, machines replaced the artisanal production system. This
18th century
happened around the . In other words, the industrial revolution led to the rise of the
(a) Workers, raw materials, machinery and equipment were concentrated under one roof
(b) There was centralised control of labour, raw materials, production and output.
(c) A clear distinction was made between employers and employees. The result of the
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Industrial Revolution was the rapid development of the factory system, which resulted
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coordinating the factors of production. The leaders of this period were generally
autocratic, energetic and self-taught. They relied heavily on intuition and empirical
(Ile, 2003:56).
Because of these additional management problems created by the industrial revolution, new
concepts related to the management of organisations began to be studied and developed. Thus,
a series of concepts about organisation began to be developed on a large scale. In fact, modern
management theories and principles date back to the introduction of the factory system.
Financial control techniques, incentive systems, planning systems and investment appraisal
methods were quickly developed and applied. The work of Fedrick Winslow Taylor, the
father of scientific management theory, Henri Fayol, the father of administrative theory, and
Max Weber, the advocate of bureaucracy, stands out clearly in this context. From the writings
of these authorities, other theories and principles of management were developed, which are
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Scientific management
theory:-
Koontz et al, (2005:12) argue that many different authors and practitioners have given rise to
different approaches to management, forming the jungle of management theories. This means
that although Fredrick Winslow Taylor (1856-1915) is known and recognised as the father of
scientific management, he was not alone in this field; other notable contributors to this theory
were Henry L. Gant (1861-1919), Frank B. and Lilian M. Gilbreth (1868-1924) and (1878-
1972) respectively. These individuals and their work are presented in this chapter and relate to
a) Fredrick Winslow Taylor: In 1911, Taylor published his famous book "Principles of
Scientific Management". In this book, he advocated that managers should collect all the
traditional knowledge possessed by employees and then classify and reduce it to laws, rules
and formulas. They should then develop a "science" for every element of human work to
replace the old empirical methods and scientifically select and train workers in the new
methods. He also stated that managers should take over as they see fit certain tasks, such as
planning and scheduling of work, that used to be left to the workers. Koontz et al (2005:14)
state that the fundamental principles that Taylor believed underpinned the scientific approach
to management were:
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(e) To develop all employees to the best of their abilities in their own interest and
in the interest of their company. Stoner et al (1995:60), also state that Taylor based
his
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2. Scientific selection of employees, so that each employee is assigned to the task for
Taylor believed that if managers and workers joined forces to increase production,
profits would rise to such an extent that workers and managers would no longer compete for
profits. Taylor's management system was based on time studies of the production line. He
used time studies by breaking down each task on the production line into different elements
and devised the fastest and best methods to carry out each element. He then set the amount of
work that workers should be able to do with the available equipment and materials and also
encouraged employers to pay more productive workers a higher rate than less productive
workers, using a scientific rate that would benefit both the company and the workers. This
Despite Taylor's grand theories, which have contributed greatly to the dramatic rise in
productivity and wages, they have been criticised in the following ways;
1. Workers and trade unions felt that the approach of working faster and harder would
exhaust the available work and could lead to workers being laid off; the idea of close
2. There has also been criticism that workers are put under unnecessary pressure to work
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3. The emphasis on increasing efficiency and productivity has led to managers becoming
more autocratic and exploiting workers and customers; the use of a stopwatch or
piece-
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rate system tends to dehumanise because it subjects workers to unfair restrictions and
practices.
He put more emphasis on efficiency on the shop floor by applying time and motion studies.
His management literature became shop-floor management, so that he lost sight of the general
aspect of management. That is why Ernest Dale called him the father of industrial engineering
Henry L. Gant, born in 1861, who also worked with and for Taylor between 1880 and 1901
and who also became a consulting engineer, introduced his version of scientific management
to client companies. He introduced the system of incentives for tasks and bonuses (employees
who achieved the set standards received a bonus). This system was more widely accepted than
Taylor's piecework system. This system still has a strong presence in management practices
today.
Other followers of Taylor were Frank B. Gilbreth and his wife Lilian M. Gilbreth who
stressed that the management system should always be written. They achieved this by refining
the study of motion and time to a high stage of development in their search for the best
possible method.
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They identified seventeen basic elements in the workplace movement which they called
therblings, emphasised human factors in management and advocated the study of the
"humanities" not only in contact with engineers and natural science leaders, but also with
Gilbreth's book, "Cheaper by the dozen", helped make them very popular. Their contribution
divide an operation into units and steps to be performed by different workers, is an additional
benefit. The scale is used to assess or compensate those whose performance is above or below
Henri Fayol (1841-1925), was a French engineer. His most important work is Administration
Industrielle et Generate (1916). He belonged to the classical school of management theory and
was writing and researching administration and work at about the same time as F.W. Taylor in
the United States. Fayol was interested in authority and its implementation in the organisation.
He then argued for a coherent set of principles, which all organisations need in order to
function properly.
According to Stoner et al. (1995:62-63), Taylor was mainly interested in organisational forms,
whereas Fayol was interested in the total organisation and focused on management, which he
Fayol believed that good management practice was based on five identifiable functions. These
functions are: planning, organising, commanding, coordinating and controlling. From these he
interest, remuneration of staff, the scalar chain, centralisation, order, equity, stability of
Max Weber (1864 - 1920), a German sociologist, developed in his work a theory of
bureaucratic management that emphasised the need for a strictly defined hierarchy, governed
by clearly defined rules and lines of authority. According to Stoner et al. (1995:63), Weber
considered the ideal organisation to be a bureaucracy with rationally thought-out activities and
objectives and an explicitly defined division of labour. Weber also believed that competence
His conclusion was that bureaucratic leadership was indispensable for the mass administration
required in modern society (Albers, 1974:25). The model presented by Weber corresponds to
what many managers call formal organisation (Ile, 1999:85). Weber recognised the functional
properties of a bureaucratic system, but did not see the importance of informal organisations.
condition for efficiency. It has much in common with the scientific school of management,
which emphasised the strict application of scientific principles to work. Its critics have blamed
human face (Eze, 1998:54). Critics of bureaucracy, as above, have argued that the typical
organisation and its people spend precious time following rules and procedures. It is therefore
not surprising that Thompson (1961:152-171) listed the dysfunctions of bureaucracy as:
empire-building and fear. Strict adherence to rules breeds timidity, conservatism and
technicism. Individuals can legally evade responsibility for achieving the organisation's goals
by the strange bureaucratic sabotage of working within strict rules. Initiative is thus limited by
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rules and regulations. Any organisation that introduces them makes it impossible to innovate
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which can make them obsolete. Eke et al (2009:56), in National Breweriesn Journal of
poor because its economy has refused to grow. The problem of lack of growth or disruption of
development can be attributed to the absence of basic needs". This is tantamount to saying
that rigidity does not allow organisations to look for what will enable them to make proactive
decisions for greater productivity. However, Ekeng et al (2009:70) write in the Journal of
Policy and development studies that "culture is important to organisations because individuals
act on shared values and aspects of the organisational culture, their behaviours can have a
The three currents of classical management theory, namely scientific, administrative and
bureaucratic theory, are similar and complementary (Ile, 1999:98). Their views concentrate on
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the organisation. These theories advocate a formal organisation that uses specialisation and
1. While scientific management focuses its unit of analysis on the physical activities of
work, administrative theory concentrates on the practical man in action and they are
called practising managers; their main orientation was to prescribe principles and other
relatively detached and learned view that describes them as a normative model of
organisations.
employee and his or her position in the organisation, with the aim of improving the
should be.
a whole.
experience, while the prescriptions of scientific management were derived from case-
specific studies.
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The study was mainly conducted through surveys and interviews with workers of three
ANAMMCO and NGER GAS. Secondary data was obtained from books, newspapers and the
internet. A sample size of 177 was obtained from a population of 320, with 5% error tolerance
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and 95% degree of freedom, using Yamane's statistical formula. 158 (89%) of the
were not returned. The questionnaire was designed as a Likert scale. The researcher pre-tested
the questionnaire to ensure the validity of the instrument. The data collected were presented in
The data obtained in the field were presented and analysed using descriptive statistics to
provide answers to the research questions, while the corresponding hypotheses were tested
using Pearson correlation and linear regression at the 0.05 alpha level.
Is the current wastage and turnover in the organisations of the National Breweries the result
Table 1: Coded answers about the classical theories and the degree of waste and turnover
agreement
I agree /S.
nt
q (Fre
g)
classic 14 89 10 6 8 5 158
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management? 0
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3 TOTAL 29 12 12 316
According to table (1), 292 (92%) of the respondents strongly agreed, 12 (4%) disagreed and
12 (4%) indicated that they were undecided. This implies that classical management theories
contribute significantly to the current level of waste and staff turnover in National Breweries'
organisations.
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Hello: Classical management theories contribute significantly to the level of waste and staff
Table 2 Chi-square tests Classical theories and level of wastage and staff turnover
Asymp.
Value df
Sig. (bilateral)
linear
N of valid cases
316
SOURCE: SPSS
Table 2 is the result of the chi-square values calculated from cross tabulations of observed and
expected frequencies with response options agree/disagree, based on the responses of the
research subjects from the National Breweries production companies. Pearson. The calculated
chi-square value (X2c= 193.493) is greater than the tabulated chi-square value (X2t =15.51)
with 8 degrees of freedom (df) at the .05 alpha level (X2c =193.493, p,< . 05).
Decision rule
The decision rule is to accept the alternative hypothesis if the calculated Chi-square value is
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greater than the tabulated Chi-square value, and otherwise to reject the alternative hypothesis.
Decision
Since the calculated Pearson's Chi-Square X2c= 193.493 is greater than the Chi-Square table
value X2t =15.51, the null hypothesis is rejected and the alternative hypothesis accepted.
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organisations?
Table 3: Coded responses on classical management theories and employee dismissals, slow
o I agree agreemen d
with t
that. /S.
Disagree
ment
(Fre
g)
root of redundancies
3 300 6 10 316
Table (1) shows that, based on the total response, 300 (95%) agreed, 6 (2%) disagreed and 11
(3%) disagreed. This implies that dismissal of employees, slow pace of growth and
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development are classic management theories that affect National Breweriesn's organisations.
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the dismissal of employees, the slowdown of growth and development of National Breweries
organisations.
TABLE 4: SPSS result of the influence dismissal of employees - slow rate of growth
and development
R2
SOURCE: SPSS
NOTE:
R2=Determination coefficient
statistic (d)
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The result indicates that there is a significant negative effect of classical management theories
on employee dismissal, slower growth and development, t = -10.175, which is higher than the
rule of thumb of positivity of 2, and the coefficient of stock control is 0.571. The variations in
the model are explained by the model, as shown by the coefficient of determination (r2) of -
63.8%.
The result also indicates that there is a negative relationship between classical
management theories and employee dismissal, slow pace and development, as shown by
the r-value of 0.-614, which is negative as shown by the beta value of 0.-614.
Could the closure of some organisations be due to the application of theories in the
management practice of organisations and could this application lead to poor performance of an
organisation?
agreement
I agree /S.
nt
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(Fre
g)
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organisation of management
practices
management theories.
practice organisation
Table (5) shows that based on the total response, 171 (54%) strongly agree, 135 (43) disagree
and 10 (3%) disagree. This implies that the closure of some of the national brewing
Hi3: The closure of some organisations is due to the application of theories in the practice of
organisation.
Asymp.
Value df
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Sig. (bilateral)
linear
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N of valid cases
316
SOURCE: SPSS
Table 6 is the result of the Chi-square values calculated from cross tabulations of observed
and expected frequencies with response options agree/disagree, based on the responses of the
research subjects from the National Breweries production companies. Pearson. The calculated
chi-square value (X2c= 289.039) is greater than the tabulated chi-square value (X2t =15.51)
with 8 degrees of freedom (df) at the .05 alpha level (X2c =289.039, p,< . 05).
Decision rule
The decision rule is to accept the alternative hypothesis if the calculated Chi-square value is
greater than the tabulated Chi-square value, and otherwise to reject the alternative hypothesis.
Decision
Since the calculated Pearson Chi-Square X2c= 289.039 is greater than the Chi-Square table
value X2t =15.51, the null hypothesis is rejected and the alternative hypothesis accepted. We
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From the analysis of the data, it can be concluded that the current practice of classical
scientific, administrative and bureaucratic management theories is responsible for the wastage
and turnover of staff, the dismissal of workers, the slow pace of growth and development and
the low productivity of domestic breweries, as indicated by the three organisations studied.
Although the practice of scientific management theory contributed greatly to the dramatic
increase in productivity and the raising of workers' wages, it put excessive pressure on the
workers to work even more than they could manage, which also made the managers of the
organisations more autocratic and exploitative, leading to the frustration of the workers who
sought employment elsewhere. A theory that emphasised efficiency on the shop floor, through
the application of the study of time and motion, but lost sight of the overall management
aspect, would certainly not be able to maintain the workforce and an effective and efficient
use of resources.
management in modern times, but it has focused more on the task than on the people.
Unmotivated employees are bound to perform below expectations as staff morale is low.
bureaucratic system in formal organisations, but not the need for informal organisations in a
formal environment.
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Summary of findings:
Classical management theories significantly contribute to the current level of waste and staff
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turnover in National Brewery organisations (X2c= 193.493 > X2t =15.51; p< 0.05)
The closure of some organisations is due to the application of theories in the practice
CONCLUSION:
Based on the above, we therefore conclude that given the current performance of the National
Brewery Organisations, more needs to be done to the way classic management theories have
been applied so that employees are more motivated to work in a stimulating work
environment. This will significantly increase the business efficiency of the staff and create a
RECOMMENDATIONS :
Organisations should reduce waste and turnover by introducing other motivational tools
into their work environment, such as the adoption of behavioural science ideas. Management
inside and outside the work environment. These elements will promote understanding and
encourage employees to work towards the goals of the organisation as a whole, from which
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Organisations should maintain their workforces and promote growth and development
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The management of the organisations should correctly apply the theories as some of
their aspects, if properly applied, ensure the achievement of the organisational objectives.
Periodic review of the organisations' manuals, rules and regulations to ensure that the
bureaucratic parameters are in line with modern trends in the country's business environment
Above all, organisations must understand, welcome, embrace and promote people
dynamics (nature, needs, values, motivations and general cultural/political differences) if they
are to achieve the goals of effective productivity. We believe that this will greatly reduce the
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