®

Welcome to the SLC+™ for FirstNet® community. We thank you for your
support and hope you enjoy our excellent products, documentation, and
customer service. If there are any questions regarding your product or the
contents of this manual, please call the Rescue 42 FirstNet Hotline at:

(877) 288-9611

The purpose of this Owner’s Manual is to provide explanations and

procedures for operating, maintaining, and troubleshooting an SLC+.

FirstNet® is a Registered Trademark of the First Responder Network Authority. SLC+™ is a

Trademark of Rescue 42, Inc. Starlink® is Registered Trademark of Space Exploration
Technologies Corp.

1
All rights reserved. Reproduction by any means, electronic or mechanical
including photocopying, recording or by any information storage and
retrieval system or translation in whole or part is not permitted without
written authorizations from Rescue 42, Inc. Rescue 42 may change the
contents without notice and without incurring obligation.

Copyright ©2024 Rescue 42, Inc.

Table of Contents
Warnings & Safety..............................5
Notes .......................................................7
Symbols .............................................7
Manual Reference ......................7
System Identifiers .......................7
Definitions .........................................7
Optional Equipment.......................7
Overview ................................................8
Case ....................................................8
Antenna Deck ..................................9
Storage Area ....................................9
Initial System Setup......................... 10
.............. 11
Changing the Wi-Fi Password
....................................................... 11
Changing the Cradlepoint
Admin Password ..................... 11
Deployment Scenarios ................... 12
Choosing a Deployment Location
........................................................... 12
Satellite Backhaul ....................... 12
Wi-Fi Hotspot with LTE
Backhaul ......................................... 13
System Recovery .............................. 13
Flight Preparation ............................ 13
Component Breakdown ................. 14
Exterior Case ................................. 14
Case Latches ............................. 15
Wheels & Luggage Handle .. 15
Fan Ports..................................... 15
Drain Port ................................... 16
Ethernet Port ............................. 17
Power Ports ............................... 18
Lock Points ................................. 19
Antenna Deck ............................... 20
Labeling ...................................... 21
Power Buttons .......................... 21
Battery Monitor ........................ 22
Hatch Door ................................. 23
Antennas .................................... 23
Storage Area ................................. 24
Information Placard ................. 25
Storage Area & Accessories . 25
Battery Box Lid ......................... 25
Battery Box ................................ 26
Circuit Breaker Panel .............. 27
Inverter GFCI Access .............. 28
Cradlepoint IBR900 ................ 29
Water Inspection Port ............ 29
Wireless & Networking .................. 30
Starlink Wi-Fi Network .......... 30
Logging in to the Cradlepoint
....................................................... 30
Default Configuration ............. 31
Status Monitoring .................... 32
Wi-Fi as WAN Configuration
....................................................... 33
SIM Card Install ........................ 33
Cradlepoint LEDs ..................... 34
3
 Wi-Fi Calling ............................. 35
Starlink System ................................. 36
Activating Starlink Service ....... 36
New Account ............................ 36
Existing Account ...................... 36
Starlink App .................................. 37
Checking for Obstructions .... 37
Deploying the Starlink ............... 37
Factory Reset Starlink ................ 37
Factory Reset Process............ 37
Specifications ..................................... 38
Serial Number............................... 38
Dimensions .................................... 38
Battery ............................................ 38
Battery Monitor ............................ 38
Changing Settings – Bluetooth
....................................................... 38
Fuses ................................................ 39
Case ............................................. 39
DC Cabling ................................. 39
Fuse Ratings .............................. 39
Charger ........................................... 39
Maintenance ....................................... 40
Cleaning .......................................... 40
Fan Port Filters ......................... 40
Storage ............................................ 40
Battery Equalization ................... 40
Battery Replacement.................. 41
Troubleshooting................................ 42
Warranty ............................................. 43
Serial Numbers.................................. 44
 STOP!
READ THESE WARNINGS BEFORE USING THE SLC+
Failure to follow these instructions or heed these warnings may cause
damage to the SLC+, property, cause bodily injury or death, and void the
warranty.

Warnings & Safety • Prop 65 WARNING This product

• You are always responsible for contains chemicals known to the
damage to an SLC+, other State of California to cause
property, injury or death caused cancer or birth defects or other
by incorrect use of an SLC+. reproduction harm. For more
• Always make sure that all lid information visit
latches are fully engaged prior to www.P65Warnings.ca.gov.
transporting.
• Do not drill, weld, or modify any
part of an SLC+. Never alter or
replace a component on the
SLC+ with any part except one
supplied by Rescue 42, Inc.
• Never use an SLC+ that is
damaged in any way.
• Most SLC+ components are
finished to prevent rust. As with
any metal equipment, we
recommend keeping the unit
clean and free of dirt and debris.
• It is recommended that the unit
be stored indoors when not in
use.
• It is recommended to secure the
unit if left unattended using a
standard cable locking system as
long as it does not interfere with
the function and safety.

5
 Toll Free: (888) 427-3728 Rescue 42, Inc.

P.O. Box 1242

Ext. 4 for Tech Support
Chico, CA 95927-1242
Business: (530) 891-3473

Fax: (530) 891-9255

Contact Rescue 42, Inc. for a
E-Mail: info@rescue42.com
Physical/Shipping Address
Web: www.rescue42.com

Rescue 42 FirstNet Hotline

(877) 288-9611

For the most up to date Owner’s Manual and

additional resources visit our website:

Revision History

Version Description Date

A Initial Release 2024-01-01

6
Notes
Symbols
Manual Reference
Indicates that the reader should
consult the relevant section of this
Owner’s Manual for information on a
particular part, assembly, or
procedure.
Indicates warnings that must be
followed to avoid damage to the
SLC+ unit, personal injury, or death.
System Identifiers
Alternating Current (AC)
Battery
Direct Current (DC)
Definitions
• COW – Cell on Wheels
• GPIO – General Purpose
Input/Output
• IP – Internet Protocol
• LAN – Local Area Network
• LEO – Low Earth Orbit
• NCM – NetCloud Manager
• SIM – Subscriber Identity Module
• VSAT – Very-Small-Aperture
Terminal
• WAN – Wide Area Network
• Wh – Watt-hour
Optional Equipment
This manual includes all optional
equipment available for the SLC+.
Therefore, it also describes
equipment that may not be included
on all SLC’s.
7
Overview
The SLC+ contains 1
communications and power
management components to
provide IP (Internet Protocol) to a
wide variety of devices. 4

Case
The Case is a modified NEMA 3
rated water-resistant enclosure. It
includes wheels and a stowable 5
2
handle to make transport easier. 3
6
On the exterior of the Case, fan
ports, ethernet, and incoming power
1. Lid
have water resistant covers.
2. Base
3. Antenna Deck
Ensure both Fan Port plugs are
4. Storage Hatch
removed before powering the
5. Fan Port and plug
system to prevent fan damage.
6. Rolling Wheels

7. 12V DC Input
8. Ethernet Bulkhead
(LAN)
9. 120V AC Inlet
10. Fan Port with plug
7
11. Stowable Handle
8
10 11
9

8
Antenna Deck
The antenna deck holds the Flat
High Performance Starlink that
connects to the Starlink LEO (Low
Earth Orbit) constellation. This space
serves as the main user surface with
operational instructions, warnings,
and power buttons.

Storage Area
The included storage area provides
12 15
access to the Breaker Panel, 13 14
Cradlepoint router, Storage Area,
and Battery Box.
12. Starlink Dish
13. Main Power Button
Federal law mandates the 14. SAT Power Button
Batteries be removed from the 15. Battery Monitor
Battery Box and carried in carry-on
luggage for commercial airline
transport.

17 20 18

16. Cradlepoint
17. Circuit Breaker Panel
18. Batteries
19. Storage Area &
Accessories*
20. Battery Box
*Accessories not shown.

19
16

9
Initial System Setup
Follow these steps to prepare your
unit for deployment from the shipped
state.
We recommended a full system
deployment paired with the miniCRD
to familiarize yourself with the cases
after completing the initial setup.
1. Open the Hatch Door and locate
the Battery Box.
2. Remove the Battery Box lid.
3. Connect the Battery harnesses to
the bulkhead connectors (A) on
the Battery Box wall.
C
A
B
9. Charge unit completely until
Battery Monitor synchronizes to
the full state (takes
approximately 1 hour).
a. Install VictronConnect App
for the full feature set of
battery management, see
page 22.
10. The Cradlepoint router is
preconfigured for the SLC+. If
other networking changes are
required, consult your IT staff or
personnel familiar with using
Cradlepoint routers.
11. Activate Starlink data plan.
12. Proceed to deployment of the
SLC+.

4. Seat Batteries into the bottom of

the Battery Box.
5. Toggle the Battery Circuit
Breaker (B) to the ON position.
6. Toggle the Audible Alarm
Switch (C) to the “I” position.
7. Replace the Battery Box lid.
8. Connect external power source
using Bulkhead port at Case rear.
a. The AC Inlet (120VAC) is
recommended to ensure
proper battery monitor
syncing.

10
Recommended Actions Changing the Cradlepoint Admin
The following steps are Password
recommended to keep the 1. Ensure the SLC+ Cradlepoint
Cradlepoint router secure. online via either LTE or Starlink.
2. Log into your organization’s
When the Cradlepoint gets Cradlepoint Net Cloud Manager.
online it will sync with NetCloud 3. Match your routers information
Manager and update its to one in your device list.
configuration. Refer to page 30 for 4. Edit the devices configuration:
connecting to NetCloud Manager. a. Browse to Router Security.
b. (System  Administration 
Changing the Wi-Fi Password
Router Security).
1. Ensure the SLC+ Cradlepoint
c. Select and Edit the Admin
online via either LTE or Starlink.
User.
2. Log into your organization’s
d. Input a new Admin
Cradlepoint Net Cloud Manager.
password and confirm it
3. Match your routers information
before saving.
to one in your device list.
e. Click the Commit Changes
4. Edit the devices configuration:
button at the bottom of the
a. Browse to the 2.4 GHz Wi-Fi
window.
radio settings.
5. Record and report this password
(Networking  Local Networks
to your organization as
 Wi-Fi Radio #1).
appropriate.
b. Select the edit option for the
Enabled Wi-Fi Name
c. Enter a new WPA password.
d. Click the Commit Changes
button at the bottom of the
window.
5. Record and report this password
to your organization as
appropriate.

11
Deployment Scenarios
There are many different scenarios
where the SLC+ can function to
provide communication pathways.
Choosing a Deployment
Location
Do not place the SLC+ on hot
surfaces such as asphalt or
pavement. Ambient temperatures
near the ground can exceed the
operating range and may overheat
the SLC+.
Keep the SLC+ elevated off the
ground when the ground
temperatures exceed the operating
temperature range or damage may
occur.
The SLC+ should be deployed on a
flat stable surface with a clear view
of the sky.
The Wi-Fi Antennas perform best
without obstructions (such as trees,
mountains, buildings, or tall
vehicles). Clear line of sight in all
directions will help prevent possible
signal loss.
Satellite Backhaul
Obstructions between the SLC+
and the sky can affect satellite
performance.
The default Cradlepoint
configuration places Starlink below
LTE sources as a priority. If there is a
SIM card installed with an active LTE
12
connection it will take precedence.
This can be changed in the
Configuration Manager of the router.
Leave the terminal in the flat
latched closed position for use. Do
not rotate or tilt the terminal toward
the sky when the Starlink is
powered.
To maximize the opportunity for
good connection, use the Obstruction
finder feature in the Starlink app
prior to deployment. Scan sky
exactly where the SLC+ will be
deployed.
Starlink may change plan names
without notice. Select the business
mobile priority or the top-tier data
plan with mobility to retain the
highest level of service.
Satellite Backhaul requires an
active Starlink data plan.
Steps to set-up the SLC+ to provide
Internet service via the Starlink HP
terminal.
1. Place the SLC+ on an elevated
stable surface area with a clear
view of the sky.
2. Connect an external power
source using the Power Ports on
the rear of the case for sustained
operation.
3. Open both Fan Ports and remove
the Lid.
4. Depress both the Main Power
and SAT Power Buttons on the
Antenna Deck.
5. Allow terminal to get online and
established.
6. Check for connectivity via Wi-Fi
or LAN port.
7. Connect downstream devices.
Wi-Fi Hotspot with LTE
Backhaul
SIM Cards must be installed in
the Cradlepoint and have an active
data plan for LTE backhaul to be
functional.
1. Place the SLC+ on an elevated
stable surface area with a clear
view of the sky.
2. Connect an external power
source using the Power Ports on
the rear of the case for sustained
operation.
3. Open both Fan Ports.
4. Depress the Main Power Button
on the Antenna Deck.
5. The Cradlepoint will
automatically connect to an LTE
network based on SIM card(s).
6. Connect downstream devices via
Wi-Fi or the LAN Port.
System Recovery
Steps to return the SLC+ to a
transportable state after a
deployment. For information on
storing the SLC+ refer to page 40.
1. Depress both the Main Power
and SAT Power buttons on the
Antenna Deck to the off position.
2. Disconnect device from LAN
ethernet port if present.
3. Disconnect external power.
4. Dry the Antenna Deck of any
standing water and check felt
lining inside the case for any
moisture. See Water Inspection
Port on page 29.
5. Ensure the Stowable Items, refer
to page 25, are in the Storage
Area and close Storage Hatch.
6. Close Case Lid and press firmly
on the Latches.
Flight Preparation
Refer to FAA website:
https://www.faa.gov/hazmat/packsaf
e/lithium-batteries for instructions on
how to transport batteries.
Steps to prepare the SLC+ for flight
on commercial carriers.
1. Open the Storage Hatch and
Battery Box Lid.
2. Toggle the Battery Circuit
Breaker to the OFF position.
3. Disconnect and remove Batteries
from the Battery Box.
4. Store the Battery Box lid in the
Storage Area.
5. Close and latch Storage Hatch.
6. Close Case Lid and press firmly
on the Latches.
7. Place the Batteries in carry-on
luggage.
13
Component Breakdown 1. Foldable Handle (3x)
There are four main areas of the 2. Case Latch (6x)
SLC+ Case. The Exterior, Antenna 3. Fan Port Inlet
Deck, Storage Area, and Battery Box. 4. Fan Port Outlet
They will be broken down in this 5. Luggage Handle
section and describe each 6. Luggage Wheels
component and its functionality. 7. Pressure Vent
Exterior Case 8. Lock Point (6x)
The Case of the SLC+ houses all the 9. Drain Plug
electronic equipment. It may be
secured through six reinforced
locations.

2 6

1 7 9
8

3
5

14
Case Latches
Do not submerge the case in
water.
The case has six latches that secure
the Lid to the Base and create a
watertight seal.
Latches can be opened by pulling
against the small locking lever on the
inside of the latch.
Close the latches by firmly pressing
the lever toward the Base.
Wheels & Luggage Handle
The case has integrated wheels and
an expandable Luggage Handle for
easy transport.
Transporting
1. Rotate case up with wheels on
the ground.
2. Press the red button on the
handle and extend upward.
3. There are two height positions
for the handle.
4. Collapse handle by pressing red
button when done transporting.
Fan Ports
Both fan ports must be open
during system operation. Failure to
do so may damage internal
equipment.
Elevate the case off the ground
to reduce ambient air intake
temperatures from hot surfaces.
The temperature inside the Case
can be viewed on the Battery
Monitor.
The case has two Fan Ports to air
cool the system. The left fan port is
the intake. The right fan port is the
exhaust.
Both fans will automatically turn on
with the Main Power button.
Opening Fan Ports
Always ensure the Fan Plug
gasket is in place prior to threading
them into the Case. Without them
water can penetrate the Case.
The fan port plugs thread into the
Case. Twist counterclockwise to
remove, and clockwise to install.
They are attached to the case to
avoid being misplaced.
15
Fan Port Filter
Check Fan Port Filter before
each deployment. Clear any
obstructions prior to use or
overheating may occur.
Behind the Fan Port Plugs is a small
mesh filter to keep out large particles
from blocking the airflow. The filter
is reusable and can be washed if
impacted with dust. Dry completely
before reinstalling.
Drain Port
Use a Phillips #3 screwdriver or
damage to the drain port may occur.
In the event water does find a
pathway into the case, you can drain
excess water through the Drain Port.
A
Located on the wheel side of the
Case is a large nylon screw. This
screw is the Drain Plug (A) for the
Case.
16
Draining Water
In the event the Case collected
water internally with the Hatch Door
closed, it is recommended to reach
out to Rescue 42 for appropriate
diagnosis and repair.
1. Toggle the battery circuit breaker
to OFF position.
2. Check for standing water inside
the case. Check through Water
Inspection Port (refer to page 29)
or inside Storage Area on the
absorbent felt lining on Case
wall.
3. Remove Drain Plug from case.
4. Slowly tilt the case towards
wheel side until standing on
edge.
5. Allow water to drain completely.
6. Tilt case back down and reinstall
the Drain Plug.
7. Store the unit in a dry warm
environment for at least 24
hours with lid and hatch door
open.
8. The felt lining through water
inspection port should be dry to
the touch before proceeding.
9. Toggle the Battery Circuit
Breaker to the ON position.
10. Connect external AC power.
11. Open both Fan Ports and turn on
the Main power button. Allow
the system to run until dry.
12. Complete a full deployment
verifying functionality.
Ethernet Port Disconnecting Waterproof Cable
There is one Ethernet port on the
Failing to push the release
rear of the Case. This port feeds IP
button above the Ethernet Port may
(Internet Protocol) out of the SLC+.
cause damage to the port or
connected plug.

To remove the waterproof connector,

you must push the Ethernet Port
button just above the connector
indicated with an embossed ‘PUSH’,
and then pull the connector out.
1
PUSH
The Ethernet Port is a specialized
rugged connector. It will accept
standard RJ45 cables as well as a
waterproof style connector for all
element use. One of each style cable
is included in the Storage Area.

LAN Ethernet Port

The LAN Ethernet Port (1) is used to
feed downstream devices IP, most
commonly the miniCRD.

Connecting Waterproof Cable

To connect the waterproof style
cable, orient the connector correctly
and press it into the bulkhead until it
locks into place.

17
Power Ports
If both AC and DC power is
provided, the Case will utilize the AC
power source as primary.
There are two Power Entry ports on
the back side of the Case.
AC Power goes directly to the
internal charger. For more
information see page 39.
External AC Power is the preferred
method for long duration operation
of the SLC+. It will power the unit
and charge the batteries to full
capacity.

Powering from AC
1. Open the cover to AC Inlet port.
1
2. Fully insert the Power Cable into
2
the AC Inlet on the rear of the
Case.
1. DC Power Inlet 3. Verify charging by Battery
2. AC Power Inlet Monitor (refer to page 22)
Acceptable Power Sources indicating voltage above 13.5V
The SLC+ can handle a multitude of and a positive Amperage A
different power sources. indicating current going into the
batteries.
AC – 120V

• Shore power (Standard 120V)

• Generator Power
• Solar Panel(s)

DC – 12-14.6V

• Vehicle Charge Harness

• External Batteries
• Solar Panel(s)

Connecting AC Power

Electric shock hazard present if

the system is not properly powered.
If unsure always consult a qualified
electrician.

18
Depowering from AC
1. Disconnect the AC Inlet Power
Cable.
2. Replace cover over receptacle
with the attached plug.
Connecting DC Power
Electrical hazard! Do not connect
any voltage greater than 14.6VDC.
Do not short bare wire
terminals. Electrical shock hazard.
Do not use any DC harnesses
not provided by Rescue 42. There is
risk of incorrect circuit protection and
cable polarity.
The SLC+ includes a 12VDC
charging / power inlet. This allows
external DC sources to power the
unit including transporting vehicle,
external battery bank, solar array,
etc.
Included in the Storage Area is a
charging harness that connects to a
common automotive auxiliary power
outlet, or battery clamps for direct
battery connection.
The connector utilized for 12VDC
power is known as a 2-pole flat SAE
power plug.
Powering from DC
During the Starlink terminal
bootup, the DC accessory plug can
only be used when the State of
Charge of the batteries is greater
than 50% or to charge the batteries
with both power buttons turned off.
Vehicle must be able to provide
15A continuous power through
Auxiliary power plug, otherwise use
the battery clamps direct to the
vehicle battery.
1. Select the harness depending on
DC source available.
2. Auxiliary power plug
3. Battery clamps
4. Connect the harness to the
extension cable.
5. Connect the opposite end of the
extension cable to the DC Inlet
port on the rear of the Case.
Lock Points
The case includes six reinforced
locations around the periphery of the
Case. These can be used to either
lock the Case directly or with the use
of a cable style lock.
Locks are not provided but can easily
be added to increase security of the
Case.
LOCK POINTS
19
Antenna Deck
This area is designed to withstand
1. Power Buttons
being exposed to the elements for
2. Battery Monitor
long periods of time.
3. Hatch Door
4. Starlink Dish

1
2

20
Labeling
The labeling on the antenna deck
covers how to quickly get your unit
up and operating (1), warnings (2),
and Power Button callouts (3).
2 1
3 DC-AC inverter which powers the
• Operation Label (1)
• Warning Label (2)
• Power Button Callout (3)
Power Buttons
There are two buttons that control
the operation of the SLC+.
The buttons will illuminate when in
pressed ON state.
Main Power
The Main Power Button controls
power for the entire system. Turning
the button ON powers all 12VDC
components such as the Cradlepoint
and cooling fans.
SAT Power
This button will not function
without the Main Power Button also
being ON.
The SAT Power Button controls the
Flat High Performance Starlink.
The inverter does not require any
configuration. It will output power to
the Starlink when the SAT button is
depressed.
21
Battery Monitor
The Battery Monitor gives a
complete look at the status of the
Google Play and the Google Play logo are
Batteries. This includes whether the trademarks of Google LLC. Apple and the Apple
system is being charged from an Logo are registered trademarks of Apple Inc.

outside source, operating off the

VictronConnect has a full monitoring
internal battery, alarm state
system which checks for alarms and
conditions, temperature, and state of
errors. As soon as an alarm or error
charge.
is reported, the alarm/error and its
description are shown on the live
If the battery is disconnected data page.
from the monitor, the battery monitor
may need to be resynced by fully
Alarms and errors are only
charging the unit before showing the
shown on the device when the app is
correct state of charge. It will retain
active. They will not alert from the
the state of charge information only
background.
if the setting “Keep SoC” is enabled.
Resetting Bluetooth PIN Code

It is not recommended to change

the default PIN code.

In the event the PIN code is changed

from the default (000000) and
forgotten, follow these steps to reset
it.

1. Open Victron Connect app and

load the Device List.
2. Click the three-dots menu next
to the product and select ‘Reset
PIN Code’.
3. Enter the PUK code.
a. This can be found on the
The included Battery Monitor is a product sticker inside the
Victron Energy BMV-712 Smart Unit, Battery Box compartment.
which has Bluetooth capabilities and
can be accessed remotely via the
“VictronConnect” cell-phone app.

22
Alarm
There is an Audible Alarm
Switch inside the Storage Area and if
switched off, it will disable the
audible alarm during an alarm state.
Refer to page 27 for its location. It is
recommended to leave this switch in
the ‘I’ position.
The alarm system notifies users
audibly that there is a fault condition
with the SLC+ regarding the power
system. The Alarm is controlled by
the Battery Monitor alarm state:
• Low/high voltage
• Low/high temperature
• State of charge
The Alarm Buzzer is located inside
the Case.
The Audible Alarm is the same for all
alarm states.
Hatch Door
The Hatch Door should remain
closed during use to avoid water
from entering the internal area of the
Case.
The Hatch Door protects the Storage
Area compartment from water
intrusion. It is secured with two
latches.
Opening Hatch Door
1. Actuate the rounded feature
outward on both latches
simultaneously.
2. Lift Hatch Door open.
Closing Hatch Door
Do not slam the Hatch Door or
Starlink terminal down. Use gentle
but firm pressure.
1. Press the antenna firmly
downward until latches secure in
the closed position.
Antennas
The SLC+ has antennas for Satellite,
LTE, Wi-Fi, and GPS connectivity.
The Starlink Dish is an electronic
phased array antenna that connects
to the Starlink LEO constellation.
The 5-in-1 antenna contains two Wi-
Fi 2.4/5Ghz, two LTE connected to
integrated modem, and one GPS. All
these leads go directly to the
Cradlepoint router. This antenna is
not visible but is located below the
antenna deck just below the power
buttons.
23
Storage Area
The Storage Area is not
protected internally from the
elements. Use caution when opening
the Hatch Door in adverse weather
conditions.
The Hatch Door protects the Storage
Area compartment from water
intrusion.
1. Information Placard
2. Hatch Door
3. Battery Box Lid to
Battery Box
4. GFCI Reset Access
5. Cradlepoint
6. Water Inspection Port

System fuses and circuit protection

are located under the Battery Box
Lid.

4
2

3 6

24
Information Placard
The Information Placard is attached
with hook and loop to be easily
removed for better visibility.
Information on the placard includes
customer support phone numbers,
serial numbers, and MAC addresses.
Storage Area & Accessories
The open Storage Area holds the
accessories including cabling,
storage box, as well as this manual.
Standard accessories included are:
• Waterproof 10ft ethernet cable
• 10 ft ethernet cable
Example Information Placard
• AC Charge Cable
• AC Charge Cable Splitter
• DC Charge Cable
• DC Clamp Cable
• DC Extension Cable
• Storage Box
o Mini screwdriver
o Spare fuses
Battery Box Lid
The Battery Box Lid is the locking
mechanism that secures the batteries
in place during use as well as
protects them from accidental
contact.
Removing Battery Box Lid
1. Lift then rotate the cam lever (A).
A
2. Use lever as a handle to lift lid
up while sliding tab out of slot in
battery wall (B).
Installing Battery Box Lid
Do not pinch battery cables with
Battery Box Lid.
1. Align batteries in fully seated
position.
2. Slide Battery Box Lid tab into the
slot in the battery wall (B).
B
3. Close Lid completely.
4. Lock it in place by rotating the
lever then pressing it down into
the seated position.
25
Battery Box 4
The Battery Box safely and securely
houses the Batteries (1) when they
are installed and provides connection
points (2) between them and the rest
of the SLC+. Next to the batteries is
the Breaker Panel (3). Batteries

3 2 1 Replacement batteries must be

sourced from Rescue 42.

Two removeable 92 Wh (Watt-hour)

batteries are provided to support the
SLC+ during power interruptions.
They are prewired with quick release
connectors for easy removal and
installation.

They are lightweight lithium-ion

Labeling
batteries. They can be completely
The labeling in the Battery Box and
discharged many times without
on each Battery reminds users the
damage to the battery.
Batteries need to be removed for
flights and informs them on the
specifics of how the Batteries comply
with FAA regulations.

Battery Connection Points

Two bulkheaded connectors are
provided in the Battery Box to mate
with the quick release connectors of
the Batteries. To install, firmly press
connectors together. To remove,
depress lock tab (4) while pulling the
connectors apart.

26
Circuit Breaker Panel
Fuses
Never attempt to repair a blown
fuse until the cause has been
identified and properly repaired.
Never replace a fuse with a
substitute of another color or
amperage rating, this could lead to a
circuit overload, ultimately resulting
in a fire within the SLC+.
D
Battery Disconnect
The Battery Disconnect toggle
switch (C) is a circuit breaker. It
protects the wiring from the SLC+
internal system to the batteries.
If the breaker trips it will click into
the OFF position.
The Battery Disconnect should be
left in the ON position for normal use
and storage. It should only be
toggled off when removing batteries
or for flight.

C Audible Alarm Switch

The Audible Alarm Switch (D) will
disable the alarm tone when the
B alarm is activated. Default for this
position is in the ON or ‘I’ position.
Disabling the Audible Alarm should
A only be done when actively
addressing the alarm condition
reason.
Information on the type of fuses can
be found in the specifications section For information on how the Alarm
on page 39. activates refer to the Battery Monitor
section on page 22.
The system has two fuses, a 5 amp
(A) and a 25 amp (B). The 5A fuse
protects all the 12V DC loads
including the power buttons,
Cradlepoint, and cooling fans. The
25A fuse protects the DC-AC
inverter that powers the Starlink
components.

Additional fuses are installed inline

in the DC charging cable harnesses.

27
Inverter GFCI Access Resetting the GFCI Outlet

Some versions do not have a

GFCI outlet. This will be indicated by
the absence of a GFCI Reset Access
sticker and hole plugs installed.

Underneath the Antenna Deck is a

pure sine wave inverter that converts
12VDC power from the batteries into
120VAC power for the Starlink
system. The outlet connection
utilizes a common GFCI outlet that
has Test and Reset buttons.
The GFCI outlet will need to be reset
if everything on the system powers
on normally except the Starlink
equipment.
A 7. There will be a click and the
C B
The inverter must be powered
to reset the GFCI outlet.
1. Remove the panel plug (A) from
the storage area.
2. Power on system using MAIN
and SBO power buttons.
3. Look in through the hole
checking if the Light (B) is
illuminated.
4. If the small light (B) is
illuminated, the GFCI is
connected and does not need to
be reset.
5. If no light is visible, proceed.
6. Using your finger or small
screwdriver reach in through the
hole and press the reset button
(C) between the two outlets.
Light (B) should now be
illuminated.

28
Cradlepoint IBR900
The Cradlepoint router is mounted
for easy access to the SIM card door
(A). Serial information can be found
on the Information Placard.
If needed for SIM card activation,
the IMEI (B) is located when looking
just to the right of the SIM card door.
The router controls all the
networking pathways of the SLC+.
For detailed information of the
routers operation and settings refer
to the Wireless & Networking
section on page 30.
Water Inspection Port
The Water Inspection Port (C) allows
a person to check if the felt lining is
wet and if there is standing water in
the bottom of the case.
If excess water is present to the
point that it pools and is not wicked
in the absorbent felt lining of the
case, follow the drain process on
page 16.
If absorbent felt lining is only damp
you must dry the unit as much as
possible, and then power and run the
unit in a warm dry environment until
fully dry. Only the Main power
button needs to be on for this
process.
29
Wireless & Networking
All network operations and access
are handled through the Cradlepoint
router through its NetCloud OS
(NCOS) or NetCloud Manager (NCM)
interface.
There are two Wi-Fi networks
available in the factory shipped state.
One from the Starlink router and one
from the Cradlepoint router.
The Cradlepoint Wi-Fi is the
preferred connection path for best
visibility and control through NCM.
The Starlink Wi-Fi is best for Starlink
updates and troubleshooting.
Starlink Wi-Fi Network
The default Starlink router’s Wi-Fi is
programmed with the password
identical to the SSID. For example,
case serial SFB01-01 would be:
SSID STRLNK-SFB01-01
Password STRLNK-SFB01-01
It is recommended to change the
Starlink Wi-Fi to a hidden network to
avoid confusion as to which Wi-Fi to
connect to on the unit. This must be
done through the Starlink.com web
portal to configure the device.
As a hidden network you can still
access the router for Starlink
troubleshooting with the known
SSID and password.
30
Logging in to the Cradlepoint
There are two ways of logging into
the router for status updates and/or
configuration changes.
Local Access
If physical access to the Cradlepoint
is available, it can be logged into
over Wi-Fi or a direct ethernet
connection through an available LAN
port.
Open a web browser and browse to
http://192.168.80.1/
Factory default login credentials for
the router are included with the
SLC+. Username is admin and the
password is the Cradlepoint serial
number.
Cloud Access
Cloud access is managed through
Cradlepoint’s NCM. Login at
cradlepointecm.com using NCM
account credentials.
If the router has not yet been loaded
into the NCM account, it will need to
be registered. Log into NetCloud OS
(NCOS) locally and click on
the NetCloud Logo . Click
the Register Router button, enter the
NetCloud username and password,
then click the Register Router button
in the Register Router with
NetCloud dialog.
To make and synchronize
changes to the router through NCM
the router must be online and Client Data Usage is enabled to
connected to the internet. allow for monitoring individual
device data usage for quick
It is recommended to make identification of excessive network
networking configuration changes to usage.
the router through NCM. This
Connection Manager Configuration
guarantees a successful sync
between local and cloud Wi-Fi as WAN is preconnected
configurations. In the event of any on the paired miniCRD to see the
discrepancies the NCM will be the SLC+. If you make any changes to
driving setting over local. the SSID or password on the SLC+
the Wi-Fi as WAN on the miniCRD
Default Configuration will need to be reconfigured to
The Cradlepoint router comes with match.
some settings preconfigured that are
required for SLC+ operation.
Wi-Fi as WAN is disabled by
In the event of a factory reset on the default on the SLC+.
router these settings must be
The Connection Manager screen
reapplied.
allows for full prioritization of
Networking Configuration backhaul traffic. Standard SLC+
Standard configuration of the two configuration is from the top-down
networking ports is one (1) WAN prioritization:
and one (1) LAN ports. The WAN
LTE > SAT
port is connected directly to Starlink
internally. The LAN port is connected WAN Verify for all sources is
to the bulkhead on the rear of the enabled to Active DNS to verify
case. connection is established before
relying on it for active IP backhaul.
Default IP network access from
Cradlepoint factory is 192.168.0.1.
This is modified to
192.168.80.1 to
avoid common
problems with
network
connections
between routers
using the same
gateway.
31
All connection states are changed to In the event the network appears to
Standby. This reduces the amount of be operating sluggishly, check for
down time required to transition heavy data users on the Wi-Fi
between backhaul connections. network by using Client Monitoring.
This will show the amount of data
Wi-Fi Configuration
being used by specific devices. Tools
Modify the Wi-Fi Channel Selection
to manage these devices include
Schedule to Daily, DTIM to 2, and
kicking the user off the network,
channel width to 20 MHz. These
forcing them to re-sign in, and
settings apply to the 2.4GHz Radio.
blocking the user completely.
The 5GHz radio is default set to
disabled. Managing Users Locally
To view current data usage by each
System Configuration
individual client, go to Status >
Under Administration > GPS, Enable
Internet > Client Data Usage.
GPS and GPS Keepalive.
To manage the clients, take note of
GPIO configuration is modified for
which user to kick or block and go to
proper power cycling of the
Status > Client List.
Cradlepoint and alarm state
monitoring. Managing Users Through Cloud
1. Login to NCM.
The router is wired directly to the
2. Click Devices from the left menu.
battery and uses an ignition sense
3. Click router to be managed.
wire (Main Power Switch) to listen
4. Click the Data Usage tab.
for when the router should power on.
5. Click Clients.
This feature allows the router to
perform a safe shutdown procedure
when the SLC+ is depowered. The
router will remain on for 10 seconds
after shutdown. This is controlled by
GPIO ‘2 on power cable (in)’ and set
to Ignition Sensing.

Status Monitoring
6. At bottom of this screen all
Monitoring user activity is only connected clients can be viewed
available for devices connected via with an easy option to block or
Wi-Fi through the Cradlepoint. unblock.
Devices connected to the Starlink
Wi-Fi will not be able to be seen on
NetCloud.
32
Wi-Fi as WAN Configuration
Wi-Fi as WAN uses an outside Wi-Fi
network as its Internet source. These
steps are to be followed with the
Cradlepoint online and connected to
NetCloud. If the router is not already
online, connect locally to the router
and omit steps 1 and 12. Embedded Modem
1. Unscrew and remove the SIM
1. Login to NetCloud Manager.
card door from the front of the
2. Access the router’s setup pages.
router.
3. Click NETWORKING > Wi-Fi as
WAN.
4. Select Wi-Fi Radio #1 (2.4 GHz).
5. Select Wi-Fi as WAN under Wi-
Fi Client Mode.
6. Click Save.
7. Under Saved Profiles click Add. 2. Insert the card into SIM1 slot,
8. Type in the SSID of the network metal contacts down and the
to connect to. notch in. It will click into place.
9. Check Enabled box. Depress again to remove.
10. Type in the WPA Password.
11. Click Save.
12. Commit Changes.

SIM Card Install

A valid SIM card is required to
connect to LTE backhaul through the
router. Only 2FF standard/mini SIM
cards work. The use of adapters is
not recommended.
3. Insert a secondary SIM card into
the SIM2 slot if applicable.
4. Replace the SIM card door and
secure it with screws.

The modem cover must be

replaced, or the modem will not
power on.

33
Cradlepoint LEDs
Understanding the LEDs on the front
of the router can give a good sense
of the status of the router.
POWER:
• Green = Powered ON
• Yellow = Attention
login to administration
pages for information
• No Light = Not
receiving power. Check
the power source
connection
• Red = WAN profile
priority in Connection
Manager needs
adjustment
WiFi STATUS: Indicates
information about WiFi
channels.
• No Light = Wi-Fi is not
connected
• Green = Wi-Fi is on and
operating normally
• Yellow = Attention login
to NCM to troubleshoot
GPS: Indicates the status of
GPS connection.
• Blue = GPS locked
• Blinking Blue =
Obtaining lock
• No Light = Off/no
lock
EMBEDDED MODEM:
• No Light = Modem not
connected
• Solid Green = Modem
has active connection
34
• Flashing Green =
Modem is connecting
• Solid Yellow = Modem
is not active
• Flashing Yellow = Data
connection error and no
modem connection
possible
• Flashing Red = Modem
is resetting
• Flashing Red with
Signal Strength LEDs =
SIM door is not
installed, modem is off
SIGNAL STRENGTH: Blue
LED bars indicate the active
modem’s signal strength.
• 4 Solid Bars = Strongest
signal
• 1 Blinking Bar =
Weakest signal
(a blinking bar indicates
half of a bar)
• 4 Blinking Bars = SIM
door is open and the
modem is powered off
Other ADDITIONAL LED
INDICATIONS
• Several different LEDs
blink when the factory
reset button is detected
• Two of the modem
LEDs blink red in unison
for 10 seconds when
there is an error during
NCOS upgrade
Wi-Fi Calling
It might be needed to enter or
confirm an address for emergency
services prior to using Wi-Fi Calling.

By enabling Wi-Fi Calling on cellular

devices it can make phone calls and
text messages in an area with little
or no cellular coverage.

Turning on Wi-Fi Calling may differ

from phone to phone and carrier to
carrier. Check with the mobile carrier
for the official way to enable Wi-Fi
Calling on a particular phone.

35
Starlink System
This information is provided as
general guidance. These should be
considered guidelines that were
correct at the time of writing but may
change without notice.
The Flat High Performance Starlink
system includes the Dish, router,
power supply, and connecting
cables.
The Dish is the only visible
component in the SLC+, the rest are
mounted inside the case.
Activating Starlink Service
Starlink Portal access is known
to change frequently. Please use the
following as a reference and reach
out to Starlink Support if assistance
is required.
Starlink may change plan names
without notice. Select the business
mobile priority or the top-tier data
plan with mobility to retain the
highest level of service.
The terminal does not come
activated with Starlink service. This
must be purchased separately.
Follow the below steps to activate a
data plan for the Starlink terminal.
36
New Account
1. Navigate to starlink.com and go
to the business section.
2. Enter address and select “Order
Now”
3. Enter your contact and billing
information.
4. Check the box “I already have my
Starlink”.
5. Enter the Starlink identifier.
6. Either the KIT # or terminal serial
# from the Information Placard
will work.
7. Select “Place Order”
Existing Account
1. Log into your Starlink account.
2. Click the “+” icon next to “Your
Starlinks”or browse to
starlink.com/activate.
3. Choose the service plan.
4. Click “Checkout Now”.
5. Check the box “I already have my
Starlink”.
6. Enter your Starlink identifier.
7. Either the KIT # or terminal serial
# from the information placard
will work
8. Select “Place Order”.
Starlink App
The Starlink app allows you to check
for obstructions, change settings,
receive updates, and contact Starlink
support. The app has important
system status information and
troubleshooting data in the event of
any communication problems.
The app is best experienced
when connected directly to the
Starlink Wi-Fi.
The app is available for both iOS
and Android.
Checking for Obstructions
It is best to use the app to check
for obstructions prior to deployment
of the SLC+. This will give the best
chance of reliable service.
1. Open Starlink app at desired
deployment location.
2. In app select “Check for
Obstructions”.
3. Follow the on-screen prompts to
scan the sky to determine how
obstructed is.
4. Follow app recommendations if
the unit should be relocated.
Deploying the Starlink
The Starlink Dish is designed to
operate flat looking directly up to the
sky. Do not operate the terminal
angled on the hinges.
1. Place the SLC+ on an elevated
stable surface area with a clear
view of the sky.
2. Open both Fan Ports and remove
the Lid.
3. Connect an external power
source to the Case using the
Bulkhead port on the Case for
sustained operation.
4. Press both the MAIN Power and
SAT Power Buttons on the
Antenna Deck.
5. Allow the system to get online
and established.
6. Check for connectivity.
7. Connect downstream devices.
Factory Reset Starlink
If Wi-Fi settings or
configurations are set from the
Starlink.com dashboard, as soon as
the terminal gets online it will pull
and reset back to those settings.
In the event access directly to the
Starlink Wi-Fi is required, it can be
factory reset to go back to defaults
and force a new SSID and password
upon connection.
Factory Reset Process
This process will reset the router
back to the factory default settings.
1. Power cycle the Starlink quickly
six times in a row.
2. The router will take a few
minutes to reset.
37
Specifications factory original to operate with the
This section covers the SLC+ in all batteries in the SLC+. In the event of
possible configurations. Some settings loss refer to this chart to
features may not be included on all revert to defaults for the SLC+.
SLC+s.
Setting Value
Serial Number Battery Capacity 14 Ah
The Serial Number for each SLC+ Charged Voltage 13.6 V
product can be found on the Tail Current 4.0%
Information Placard inside the Charged Detection 3 min
Storage Area. The Serial # for the
Puekert Exponent 1.05%
case is the Primary Serial given by
Charge Efficiency Factor 99%
Rescue 42. The SLC+ Serial must be
Current Threshold 0.10A
included in any contact to Rescue 42
Time to Go Avg Period 3 min
regarding the unit.
Relay Mode DFLT
Dimensions Temperature
Auxiliary Input
Exterior: Sensor
Low Voltage Alarm & 11.1 On
26.5” W x 26.5” L x 11.6” H
Relay 11.2 Off
Battery High Voltage Alarm & 15.4 On
The included batteries are a special Relay 15.3 Off
high current discharge that can High Temp Alarm & 130°F On
Relay 129°F Off
handle the inrush loads that happen
State of Charge Alarm & 15% On
during system powering.
Relay 16% Off
Voltage 12.8VDC Changing Settings – Bluetooth
Amp Hours 2x 7.2Ah Using the VictronConnect app for
(14 total) easy and fast setup.
Dimensions 7.8” x 6.5” x
(LxWxH) 6.8”
It is not recommended to change
Chemistry LiFePO4
the PIN code for Victron device
Charge -4 to 113°F (-20
access to retain maximum visibility.
Temperature to 45°C)
Storage 14 to 113°F (- 1. Pairing procedure using
Temperature 10 to 45°C) Bluetooth, using the default PIN
code 000000.
Battery Monitor 2. Settings can be modified by
The Battery Monitor default settings selecting the Gear icon in the top
have been modified from their right.

38
3. Settings will sync automatically
and can be verified by a green
check after the setting is
changed.
Fuses
Case
The two automotive style fuses
located under the hatch are ATO /
ATOF type found at most automotive
parts retailers. Never replace the
fuse with one of a different
amperage rating.
DC Cabling
The vehicle accessory plug uses an
AGC glass tube fuse built into the
plug.
The DC clamps utilize an inline ATO /
ATOF fuse on the positive line.
Charger
Do not disable Bluetooth to the
charger or you will lose remote
access to the device.
The Charger unit is programmed
differently from the factory default
settings. In the event of settings loss
refer to this chart to appropriately
reprogram per manufacture
specifications.
Settings are changed with Victron
Connect app similar to the battery
monitor.
Setting Setting Name Value
1 Function Charger
2 Charge Preset Li-Ion
3 Charge Current 30A

Fuse Ratings
Fuse Setting Name Value
ATO/F Case 5A
Battery Clamp
ATO/F 20A
Harness
ATO/F Case 25A
Accy Plug
AGC 15A
Harness

39
Maintenance
Read these instructions carefully and
then thoroughly inspect the
equipment to become familiar with it
before trying to perform
maintenance.
Cleaning
Do not directly spray the SLC+
with water. Handwash with a damp
rag.
It is recommended to clean the SLC+
of dirt and debris after each use. A
damp shop rag will usually suffice
but it is recommended to use a
chamois or soft terry cloth to
eliminate water spotting and
scratching.
Fan Port Filters
Check the fan filters before each
deployment. If obstructions are
present, wash the filters with water
and allow them to dry fully before
reinstalling.
Filters can be removed with
fingertips and pulled out. Install by
pressing back into fan plug opening.
Storage
Do not store the unit when wet, dry
off all components fully before
storing.
Store in covered cool dry location.
For optimal preparedness, leave the
SLC+ plugged into shore power to
40
keep system fully charged. The
battery circuit breaker must be in the
ON position.
Battery Equalization
Having a system that operates with
two batteries in parallel means they
should be equalized annually for
optimum battery life.
The process of equalization is
charging each battery individually.
1. Toggle battery circuit breaker to
the OFF position.
2. Disconnect one battery from the
bulkhead wall connector.
3. Toggle breaker to ON position.
4. Charge battery 1 completely
with AC power to the SLC+.
5. Note voltage of battery 1 from
the Battery Monitor.
6. Repeat steps 1-5 for battery 2.
7. The voltage difference should be
no more than 0.2V between the
two batteries.
8. Toggle circuit breaker to OFF
position.
9. Reconnect both batteries to
SLC+.
Battery Replacement
Only replace batteries with
identical size and type from
Rescue 42.

Equalize batteries prior to

installation.

1. Switch off battery circuit breaker.

2. Remove battery and disconnect
the connector to the case.
3. Remove Battery.
4. Reinstall in reverse order.

41
Troubleshooting
Symptom Possible Cause Solution
System is not turning Battery is dead Charge the system
on Battery circuit breaker in Turn battery circuit breaker
open state to On.
Primary power control Find reason for blown fuse
fuse blown and repair then replace
fuse
System is not AC Source not good Connect to known good
charging from AC AC source
Battery circuit breaker is Turn the battery circuit
in the open state breaker to ON

Starlink terminal is Obstructions present Move to clear area with a

not online wide viewing angle of the
sky
System alarm State of charge is low Charge the system.
activated (alarm Over Battery Monitor Elevate the unit off hot
states dictated by temperature alarm limit ground to decrease air inlet
Battery Monitor) temperature
Make sure fan plugs are
open, fans are moving air,
and filters are not clogged.
No Starlink Wi-Fi or GFCI Tripped Reset GFCI on the inverter
connectivity

42
Warranty
We warranty this product to the original purchaser to be free from defects in materials and
workmanship for one year from the date of purchase. Please note that all warranty claims
must be accompanied by an original proof of purchase in the form of a purchase receipt or
invoice and a written detailed description of the defect. Any product or part found to be
defective within that period will be replaced without charge provided that: (1) the product
was not misused or overloaded; (2) no alterations or modifications were made; (3) its failure
resulted from a defect in material or workmanship and not from normal wear expected in
the use of this product; (4) the product or part is delivered, freight prepaid to Rescue 42, Inc.
Please contact Rescue 42, Inc. at (888) 427-3728 / (530) 891-3473 to get a return
authorization number prior to return. Manufacturer’s only obligation shall be to replace such
products or parts proved to be defective.

Rescue 42, Inc.

P.O. Box 1242

Chico, CA 95927-1242

Toll Free: (888) 427-3728

Business: (530) 891-3473

Fax: (530) 891-9255

E-Mail: info@rescue42.com

www.rescue42.com

(Contact Rescue 42, Inc. for a Physical/Shipping Address)

No warranty is given for Rescue 42 products outside of the United States.

This warranty is expressly made in lieu of any and all other warranties, express or implied,
including the warranties of merchantability and fitness for a particular purpose. Rescue 42’s
sole liability to any purchaser is limited to the remedy set forth above. In no event will
Rescue 42 be liable for any lost profits, lost sales or for any consequential, direct, indirect,
incidental, special or exemplary or punitive damages or for any other damages of any kind
or nature.

Some states do not allow the exclusion or limitation of incidental or consequential

damages, so the above limitations may not be applicable. This warranty gives you specific
legal rights and you may also have other rights which vary from state to state.

43
Serial Numbers
SLC+ Components
Item Desc Serial # MAC Address
Case
Battery Charger
Battery Monitor
Cradlepoint
Satellite Router
Satellite Terminal
Cradlepoint Settings
Default Password
SSID
IMEI
MEID

44
www.Rescue42.com
877-288-9611
SLC+ Resources

31102-A