UNIVERSIDAD TECNOLÓGICA DE CAMPECHE

CARRERA DE MANTENIMIENTO

ALUMNO: Luis David Díaz García

GRADO Y GRUPO: 5° semester ¨B¨ AP

MATERIA: ENGLISH V

MAESTRO: L.L.E. FAUSTO JIMÉNEZ PALMER

ACTIVIDAD:
PREPARE A SYNOPTIC TABLE ABOUT THE
CHARACTERISTICS OF AN INTERVIEW

OBSERVACIONES

Ciudad del Carmen, Cam. a 12 de Marzo de 2024

 UNIVERSIDAD TECNOLÓGICA DE CAMPECHE
CARRERA DE MANTENIMIENTO

REFERENCE
Características de una Entrevista:
• Stewart, C., & Cash, W. B. (2014). Interviewing: Principles and practices.
McGraw-Hill Education.
Ventajas de una Entrevista:
• Robson, C. (2011). Real World Research. John Wiley & Sons.
• Kvale, S., & Brinkmann, S. (2009). Interviews: Learning the Craft of
Qualitative Research Interviewing. Sage Publications.
Habilidades del Entrevistador:
• Gorden, R. L. (2013). Interviewing: Strategy, Techniques, and Tactics.
Routledge.
• Kealey, D. J. (1986). Effective Interviewing: A Handbook of Skills,
Techniques, and Applications. Prentice-Hall.
Estructura de una Entrevista:
• Fontana, A., & Frey, J. H. (2005). The Interview: From Neutral Stance to
Political Involvement. Handbook of Qualitative Research, 2, 695-727.
Tipos de Entrevista:
• Patton, M. Q. (2014). Qualitative research & evaluation methods: Integrating
theory and practice. Sage Publications.
• Rubin, H. J., & Rubin, I. S. (2005). Qualitative interviewing: The art of
hearing data. Sage Publications.
Definición de Entrevista:
• Weiss, R. S. (1994). Learning from strangers: The art and method of
qualitative interview studies. Simon and Schuster.
UNIVERSIDAD TECNOLÓGICA DE CAMPECHE
CARRERA DE MANTENIMIENTO

PHOTOGRAPHIC EVIDENCE
UNIVERSIDAD TECNOLÓGICA DE CAMPECHE
CARRERA DE MANTENIMIENTO
 UNIVERSIDAD TECNOLÓGICA DE CAMPECHE
CARRERA DE MANTENIMIENTO

The interview is a method of verbal communication in which a series of questions and

answers are asked between two or more people. It is usually used in various contexts,
DEFINITION such as personnel selection, periodic or social investigations, medical consultations,
among others.

Characterist
-Selection interview:
ics of an
interview It is used in personnel hiring processes, with the objective of evaluating the skills,
knowledge and experiences of candidates.
-periodic interview:
It is carried out in order to obtain relevant information for the preparation of a news or
report, usually through direct and specific questions.
TYPES OF
INTERVIEWS: Clinical interview:
There are It is performed by health professionals to obtain information about a patient's medical
different types
history, symptoms, or diagnosis.
of interviews,
which vary Research interview:
according to
their objective It is used in scientific or social studies to collect data through structured or semi-structured
and context: questions, with the aim of obtaining information.

STRUCTURE OF AN
INTERVIEW:
AN INTERVIEW
GENERALLY FOLLOWS A
DEFINED STRUCTURE,
WHICH INCLUDES THE
FOLLOWING ELEMENTS:
interviewer skills:
The interviewee must have
certain skills to carry out an
interview effectively:
UNIVERSIDAD TECNOLÓGICA DE CAMPECHE
CARRERA DE MANTENIMIENTO
introduction:
- At this stage, a presentation is made and a friendly atmosphere is established. The objectives
of the interview are explained and the rules and conditions are established.
body of the interview:
In this part the questions are asked and the answers are obtained. The aim is to delve deeper
into the relevant topics, according to the objective of the interview.
closing:
At the end of the interview, the interviewee is thanked for their participation and offered the
opportunity to make comments or ask additional questions.
active listening:
-The interviewer must pay attention and show genuine interest in the interviewee's answers,
using appropriate gestures and expressions.
Question formulation:
- It is important that the interviewer asks clear, precise and relevant questions, avoiding using
ambiguous or subjective language.
empathy:
- the interviewer must be able to create an environment of trust and empathy, so that the
interviewee feels comfortable and can provide accurate information.
flexibility:
- It is essential to adapt to the responses and needs of the interviewee, allowing the interview
to flow naturally and not become an interrogation.
 UNIVERSIDAD TECNOLÓGICA DE CAMPECHE
CARRERA DE MANTENIMIENTO

-Clarity in objectives:
it is important to be clear about the objectives of the interview and ensure that both the
interviewer and the interviewee are aligned with them.
- good preparation:
Both the interviewer and the interviewee must be well prepared for the interview, this
involves researching and collecting relevant background information and ensuring you have
all the necessary questions and documents.
- active listening:
Active listening is essential in a successful interview, the interviewer must pay full attention
to the interviewee's responses, showing interest and asking relevant follow-up questions.
-empathy:
characteristics of
an interview: Showing empathy towards the interviewee helps create an environment of trust and comfort.
This allows for more open and sincere communication.
-flexibility:
Being flexible during the interview and adapting to the responses and needs of the
interviewee helps the conversation flow naturally and get the most out of it.
-respect and courtesy:
It is essential to show respect and courtesy towards the interviewee at all times. This
includes avoiding interruptions, being patient, and providing friendly and professional
treatment.
-impartial evaluation:
The interviewer must treat all interviewees in a fair and non-discriminatory manner, the
evaluation must be based solely on the skills and aptitudes relevant to the position or
objective of the interview.
 UNIVERSIDAD TECNOLÓGICA DE CAMPECHE
CARRERA DE MANTENIMIENTO

Depth:
Allows you to obtain detailed and personalized information, since you can ask additional questions
or request clarifications.
-interaction:
Facilitates direct and real-time integration between the interviewer and the interviewee, allowing
effective communication.
Advantages -flexibility:
of the
interview: It is possible to adapt, to a certain extent, the structure and questions of the interview, according
to the needs and responses of the interviewee.
-versatility:
The interview can be carried out in different contexts and with different objectives, which makes it
a versatile tool to obtain information.