MCIT YEARBOOK

2022
MCIT Yearbook 2022

/MCITEgypt /MCITEgypt /MCITEgypt @MCIT_News

ICT is one of the driving forces of economic growth and social development in Egypt, and has an immense
significance in achieving the delivery of better public services. To fully realize its benefits, efforts
are stepped up to develop a thriving ICT industry and build a robust digital infrastructure. To achieve
these goals, fostering investment in human development, providing effective training programs, and
enhancing capacity building are prioritized, to use the latest technologies, provide various digital services,
and respond to the new demands of the labor market.
H.E. President Abdel Fattah El-Sisi
Meeting with PM and ICT Minister – January 2022
The meeting has been held in Arabic

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As various international reports forecast, Egypt is to record remarkable growth rates.
A key engine of that growth is the ICT sector, which also serves as the cornerstone
of the country’s successful digital transformation. Since ICT is a knowledge-intensive
industry and young people are the supreme assets of our nation, efforts are being
exerted to harness the potential of this industry to create high-value job opportunities
for young Egyptians. We firmly believe that our youth have what it takes to produce
highly-efficient IT services and can deliver offshoring services to clients in various
international markets.

H.E. Prime Minister Dr. Mostafa Madbouly

Signing Ceremony of Agreements on BPO/ITO – November 2022
The original speech has been delivered in Arabic

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Table of Contents
Message from the Minister; Highlights of the Year 10
2022 Achievements at a Glance 14

UN Climate Change Conference-COP27 18

Human Capacity Building 119 ICT Industry Development 269
Egypt University of Informatics 121 Information Technology Industry Development Agency 270
Information Technology Institute 132 Smart Villages 352
National Telecommunication Institute 150 Technology Parks 356
Digital Egypt Builders Initiative 162
Digital Egypt Cubs Initiative 168
Institutional Capacity Development 172

Digital Egypt 23
Digital Transformation 24
Decent Life 36
Institutional Development 44
e-Waste Management 54
Digital Inclusion 191
Digital Transformation for Sustainable Development in
Egypt 192 International Relations 367
The National Academy of Information Technology for Multilateral Cooperation 368
Persons with Disabilities 210 Bilateral Cooperation 418

Telecommunications and Postal Service Infrastructure 61

Telecommunications Infrastructure 62
Cybersecurity 72 Innovation and Entrepreneurship 225 The Way Forward 455
Telecom Egypt 84 Technology Innovation and Entrepreneurship Center 224
Egypt Post 98 Applied Innovation Center 264

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MCIT and Affiliate Organizations - Organogram

Chapter 2 Chapter 2 & 7

Chapter 5 Chapter 6

Chapter 3 Chapter 3

Chapter 2 & 7

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Message from the Minister; Highlights of the Year
This Yearbook of our journey during 2022 marks an opportunity to briefly reflect on the past four
years, which got us to where we are today. This year’s achievements, ranks and indicators are part
of the harvest we have reaped from those years’ efforts.
The world is now digitally intertwined, and MCIT is proud to be the main contributor to Egypt’s
transition to a digital society. The digital transformation is in full swing, and continues to pick
up pace. This development has a major impact on the broader society, education, training,
work, business, and economy in general.
The move towards a digital Egyptian society is reflected in a large number of projects and
programs, including driving digital transformation in all areas; developing the ICT infrastructure
at the national and international levels; attracting foreign investments; promoting human
development; fostering technological innovation and entrepreneurship; and indigenizing the
electronics industry.
Consequently, the ICT sector has been positioned at the forefront as the highest-growing sector
over the past four years. The ICT sector achieved a growth rate of about 16.7% in 2021/2022,
compared to 16.1% in 2020/2021, and its contribution to the GDP reached approximately 5%.
MCIT aims to advance the government’s national reform and digitalization agenda, by
enhancing the current design of digital services in line with technological changes, found
on the existing digital interface to citizens. The Government-to-Government (G2G) project
enables government agencies to exchange data, and allows citizens to obtain services provided
by different agencies through the Digital Egypt platform, which is a quantum leap in our digital
transformation journey. The New Administrative Capital is offering a unique opportunity in
the reform of governmental services and the transfer to a digital government.
As a result, Egypt moved up on the World Bank’s GovTech Maturity Index (GTMI), scoring high
in the digital government indicator. Egypt came among the countries of Group (A), the highest
category of the Index, compared to (B) in 2020 and (C) in 2018.
To strengthen the ICT infrastructure, MCIT multiplied its investments in expanding the access
to the Internet and enhancing network resilience. This helped improve its speed eight-fold,
placing Egypt at the forefront of Africa in Internet speed, compared to the 40th in 2019; winning
Ookla Speedtest Award. This is in addition to building around 2930 cell sites to improve the
efficiency of mobile networks, and increasing the number of cell sites by 30% over the past
three years.
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As for the international ICT infrastructure, three submarine cables landing stations in Ras
Ghareb, Zaafarana and Sidi Kerir, were inaugurated in 2022, to bring the total number to
10 submarine landing stations. In addition, “Red2Med” was inaugurated as well in 2022, a
new submarine cable that runs from Ras Ghareb landing point in the Red Sea to the Port
Said landing station in the Mediterranean Sea through the Internet Corridor of Egypt (ICE).
It is a breakthrough in the transit paths for submarine cables linking the continents of Africa,
Europe and Asia. This is in addition to doubling the international Tans-Egypt crossing routes,
expanded from 2,700 km to 5,350 km. The largest international commercial data center in
Egypt was inaugurated in 2022, in addition to expanding data centers in Egypt, and creating
an attractive environment for investments in the data center industry, to transform Egypt
from a country that transmits data to a country that hosts it.
The ICT sector’s competitiveness has increased and become the focus of attention and
interest of many international IT companies that have been keen to expand their business
in the Egyptian market in many IT areas, cross-border services and the electronic industry.
Digital Egypt Strategy for Offshoring Industry 2022-2026 was released, featuring investment
incentives for international and national investors. In 2022, MCIT and its affiliates signed
agreements with 48 companies to invest in the Egyptian ICT market, establish outsourcing
centers or expand their centers with a total number of 56 centers. Digital exports rose to USD
4.9 billion in 2021/2022, compared to USD 4.5 billion in 2020/2021.
Education, capacity building and skills development are key to the development of societies.
Digital transformation has accelerated the pace towards hybrid learning which enables larger
numbers of people to benefit from all educational resources. MCIT aims at creating decent
digital job opportunities for youth by providing specialized training to hone and develop the
technical and soft skills required in the labor market. Various initiatives have been launched
to help youth access the freelancing market and compete in the labour market, and seven WE
Schools of Applied Technology have been established in different governorates. The number
of trainees increased 56-fold over the past four years. In 2022, MCIT provided training to
125000 learners, with investment of EGP 700 million.
On a parallel track, eight CREATIVA Innovation Hubs were opened in 2022 to foster
entrepreneurs and innovators in different governorates, including in Upper and Lower Egypt.
Currently, 22 CREATIVA Innovation Hubs are being established. In these centers, various
services are provided to foster digital innovation, including providing evaluation and feasibility
models, offering technical and marketing consultations, and setting up networking forums to
attract investments to startups in Egypt.
In 2022, MCIT launched a strategy to accelerate the growth of the electronics industry in
Egypt. Three of the largest manufacturers of mobile phones and tablets, namely, Vivo, Nokia
and Samsung, started to manufacture in Egypt with a total investment of EGP two billion and
a production capacity of 20 million mobile phones. Currently, more than 57 international and
local companies work in Egypt in the electronics design industry. Agreements were signed to
house 26 local and international companies specializing in electronics design and embedded
software in the innovation hub, established in the Knowledge City of the New Administrative
Capital.
As a result of implementing Digital Egypt projects, Egypt moved up, in 2022, four places,
in the Network Readiness Index (NRI) of the Portulans Institute, from the 77th in 2021 to
the 73rd. Egypt also moved up five spots in the Global Innovation Index (GII), ranking 89th,
compared to the 94th in 2021, according to the report of the World Intellectual Property
Organization (WIPO), issued in partnership with the Portulans Institute.
As the world witnesses a change in the dynamics of work and economic activities, thus
reshaping the preferences of individuals, opportunities and priorities of different sectors,
MCIT will continue its journey to empower and enrich our connected society, closing the
digital divide, and bringing greater growth opportunities to Egypt’s citizens.
Dr. Amr Samih Talaat
Minister of Communications and Information Technology
/EgyptCITMinister /amrtalaat /in/Dr-Amr-Talaat
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 Fostering Digital Innovation and Entrepreneurship

2022 Achievements at a Glance
ICT Sector Indicators
16.7% Sector’s Growth Rate
Inaugurating 8 Creativa Innovation
Hubs, to Create Enabling Environment
for Technological Innovation and
Entrepreneurship
Concluding Agreements with 2 Reputable
Companies to Run Creativa Innovation Hubs
Egypt Ranks 1st in Africa for Fixed Internet
Speed
at Sultan Hussein Kamel Palace and Giza
Transforming Sultan Hussein Kamel
Palace in Cairo into a Creativa Innovation
Hub for Incubating Tech Startups
Reducing Minimum Capital Requirement
for Incorporating One Person Company
(OPC) from EGP 50,000 to EGP 1,000

Egypt Ranked 2nd among Arab and

Highest-Growing State Sector
5% Sector’s Contribution to GDP
$4.9 Billion Digital Exports
African Countries on UPU Integrated
Index for Postal Development, up from $605 Million VC Deals for Technology Startups— 22% Increase Compared to Last Year
10th in 2021
Egypt among Countries of Group A,
on World Bank’s 2022 GovTech Maturity
Index (GTMI), Compared to Group B in 2020
and Group C in 2018 Boosting BPO Industry and Freelancing

Launching Digital Egypt Strategy for Offshoring Industry 2022-2026 to Double Export Revenues from
Digital Capacity Building Digitally-Enabled Offshoring Services

125,000 People Trained at EGP 700
Million in 2022
3 Batches Graduated from Digital Egypt
Builders Initiative (DEBI), which grants a
professional master’s degree in modern
technology disciplines through global
partnerships with renowned universities
Around 8,400 Students Joined Digital
Egypt Cubs Initiative (DECI), which aims to
hone IT skills of school students
7 WE Schools for Applied Technology
Opened
Signing Agreements with 48 Companies to Establish New Global Delivery Centers or Expand
Existing Ones, Bringing Total Number to 56 Centers. Out of the 48 Agreements, 29 Pledged to Create
34,000+ Job Opportunities within Three Years.
13,500 New Freelancers in 2022, Bringing Total Number to More Than 30,000, Contributing
More than $160 Million in Digital Exports Annually

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2022 Achievements at a Glance
Indigenizing Electronics Industry
3 Major Mobile Phone and Tablet
Companies Start Manufacturing Business
in Egypt at EGP 2 Billion Total Investment,
20 Million Device Production Capacity
57 International and National Electronic
Design Companies Currently Operate
in Egypt
Digital Transformation
Digital Egypt Platform Officially Launched. The Platform Reached 6.5
National and International Infrastructure
22% Increase in Number of Electronic Design
Companies
2 Fiber Optic Cable Plants Start
Operating in Egypt, with 8,000 km Production
Capacity
Global Semiconductor Alliance (GSA)
Launches GSA Egypt as Regional Chapter
Million Users during 2022
Doubling International Trans-Egypt Crossing
Opening 3
Submarine Cables
Routes, Expanded from 2,700 km to
Landing Stations in Ras Ghareb,
5,350 km Zaafarana, Sidi Kerir, Bringing Total Landing
Stations to 10
Opening Regional Data Hub (RDH),
Egypt’s Largest Commercial Data Center
Red2Med New Submarine Cable
Inaugurated
Building 2,930 Mobile Towers—30%
Increase, Compared to Last Year
Signing Agreement on Establishing
Finalizing Internet Corridor of Submarine System Connecting Egypt
Egypt (ICE), Golden Crossing Route in and Greece
Morshedeen Road

165+ Government Services Launched on Digital Egypt Platform, up from 100 Services by End
of 2021 Egypt Post
28+ Million Service Requests and Transactions on Digital Egypt Platform Most Prominent Revamped Offices
3,600 Developed Post Offices Egyptian Postal Museum
142% Increase in e-Signature Transactions, Rising from 153 Million Transactions in 2021 to 375 Million Historic Cairo Main Post Office in Attaba
by End of 2022 Three Historic Post Offices in Aswan
Smart Village Post Office

Decent Life Initiative 68 New Post Offices in 2022 Services and Apps
Implementing Several Projects within Four Pillars in Phase One of Decent Life
Wassalha:
Fiber Optic Cables in 77
Installing 1,019 Mobile Towers in Decent An AI- and GIS-powered application that
Life Villages; 443 Mobile Towers Built and serves e-commerce clients
Rural Villages, Enabling High-Speed
Internet
576 Developed, Helping Improve Quality of 50 New Mobile Post Offices—60% Yalla:
Telecom Services Increase, Compared to Last Year MENA first super app, offering financial
and other solutions
34,960 Citizens Received Digital Literacy
Developing 741 Post Offices, Installing Training, 761 Citizens Trained as Digital
ATMs, Launching Postal Outlets in 333 Knowledge Ambassadors, 3,335 Employees in
Government Service Complexes Decent Life Projects Trained and Qualified

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UN Climate Change Conference
The UN Climate Change Conference (COP27) was held in November, in Sharm El-Sheikh International Convention Centre
(SHICC). Hosting COP27, Egypt is ramping up initiatives designed to improve the country’s environmental credentials,
and speed up its transition to a low carbon economy. Egypt’s COP27 vision is to move from negotiations and planning
to implementation, with a clear recognition of the gravity of the global climate challenge and appreciation of the value
of multilateral, collective and concerted action as the only means to address this global threat.
The ICT sector has been selected as one of the leading sectors in the green recovery of the country and played
an important role within Egypt’s National Climate Change Strategy 2050, launched on the sidelines of the 26th UN
Climate Change Conference (COP26) held in Glasgow, in November 2021. The ICT sector has employed its efforts and
capabilities to be mobilized in this critical agenda, including disseminating the principles of the circular economy and
the safe disposal of e-waste; and exploring and promoting the efforts needed to deal with climate changes mitigation
and adaptation.
COP27 has been seen as a great opportunity to promote international climate action, and to unify the demands of
African and developing countries, particularly when it comes to issues of adaptation to the effects of climate change.
MCIT played a significant role in several areas regarding hosting COP27, including preparing the infrastructure and
organizing competitions and hackathons to find best solutions for mitigating climate change and fostering resilience.
MCIT also participated as a government partner in a number of events held in the Blue and Green zones of COP27.
MCIT prepared the information infrastructure of Sharm El Sheikh, by providing digital services, high-speed Internet
services and telecommunication services at hotels and tourist facilities that received the participants. This is in
addition to providing free Internet access service at Sharm El Sheikh Airport, considering the traffic surge during
COP27.
As part of the preparations for hosting COP27, Sharm El-Sheikh cell sites of Telecom Egypt were transformed into
green ones by using solar power plants. This is in addition to enhancing the mobile network coverage and using all
available frequencies to accommodate the surge in traffic during the conference.
In addition, MCIT completed the project of increasing the Internet speed in all tourist facilities in Sharm El-Sheikh
and all halls of the conference. Nearly 100 hotels were connected to a fiber optic network, making Sharm El Sheikh
the first city in Egypt to offer Internet services with world standards.
MCIT developed COP27 mobile application, which facilitates participants’ access to a wide variety of services in the
City. Participants can receive many health, tourism, and logistics services, through the app.
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WASEL app was linked to the Conference’s official app
system to enable people with hearing impairments
and communication difficulties access services easily.
WASEL app offers a special platform for people with
hearing impairments, which provides them with logistical
and technical services and answers their inquiries in
international sign language. This is in addition to providing
special computers, screen readers and Braille printers in
the two computer centers to serve the visually impaired
participants, in coordination with the UN Secretariat.
MCIT also provided the field hospital with nine telemedicine
units and connected it with Sharm El Sheikh International
Hospital to facilitate the provision of best health and
medical services for the participating delegations.
MCIT and its affiliates participated effectively in COP27,
and participated in organizing competitions and hackathons
before holding the Conference, to find best solutions for
mitigating climate change and fostering resilience, including
Climathon, ClimaTech Run 2022, and the National Initiative
In light of MCIT participation in the Conference, a number of achievements were made:
for Green Smart Projects in Governorates.
A pilot project for institutional development and sustainable digital operational excellence of government
During the conference, MCIT and its affiliates participated
institutions was launched during COP27. The project contributes to simplifying processes and procedures; saving
in COP27 through 15 events to raise awareness of the
expenses; promoting efficient asset management; and reducing waste of time, resources and energy. The project
role of ICT in facing climate change in cooperation with
was launched in cooperation with Honeywell which signed an MoU with MCIT on the sidelines of COP27, in the
various relevant parties. Events included panel discussions,
presence of the Prime Minister and the ICT Minister.
sessions, tutorials, exhibitions, competitions and other
events, tackling a number of topics, including AI and climate This is in addition to signing an MoU with Microsoft Egypt to establish a governmental Center of Excellence (CoE) in
change, green data centers, smart management of e-waste, Egypt to build capacities in measuring carbon emissions and reporting them electronically to contribute to achieving
the role of digital platforms in raising awareness and others. institutional sustainability.
A new partnership with Microsoft was announced to use AI in enhancing the efficiency of the agricultural sector
through cooperation in developing innovative agricultural technologies to help farmers improve water use in
irrigating crops and access information that helps them predict climate changes and take preventive measures to
protect crops. This partnership is implemented in cooperation with other partners in Egypt and Africa to ensure
maximum benefit for farmers and promote sustainable practices across the African continent.
The National Telecom Regulatory Authority (NTRA) launched three new initiatives, aiming to confront climate
change and reinforce green and circular economies.
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Digital Egypt
Enhancing the adoption of digital public services; upgrading the country’s ICT
infrastructure; ensuring an overall legal and regulatory framework; and promoting
digital literacy and skills are all crucial foundations for building Digital Egypt, in which
everything runs on digital technology.
This Yearbook entails in its chapters the pillars upon which Digital Egypt rests, staring
from the delivery of efficient digital government services, to the development of
the ICT infrastructure and the provision of a legislative and regulatory framework.
Other chapters focus on developing the builders of Digital Egypt, through enhancing
human capacity building; fostering digital inclusion; and promoting innovation and
entrepreneurship. Developing the ICT industry and promoting ICT-related agendas
through fostering regional and international cooperation are also among Digital Egypt
core pillars.
 Therefore, Egypt has been adopting a robust strategy and strong course of
action in transforming the existing government services and community
ecosystem to an entirely digital and data driven ecosystem.
MCIT adopts “Digital Egypt 360” vision that marks the culmination of the
efforts made to create integrated, shared national databases. The vision aims
to achieve the transition from government applications to digital platforms
to facilitate the provision of public services. Transition is achieved based on
three main pillars: “Citizen 360,” a platform that includes all data of citizens,
including provided support, skills, properties, and residence; “Asset 360,”
which includes information on assets, such as licenses, registration, and taxes;
and “Company 360,” which comprises information on companies, including
exports, employees, and insurances.
To accelerate digital transformation and to fully digitize public services, MCIT
cooperates with all sectors of the state for delivering effective digital services
and improving government performance. To that end, MCIT has launched
several projects, implemented within the framework of building Digital Egypt
to make digital government services available to citizens.
A government intranet has been created connecting government buildings
nationwide. More than 33,000 buildings are being connected. In addition,
the Government-to-Government (G2G) system, which facilities electronic
sharing of data and/or information systems between government agencies,
departments or organizations, has been optimized.
Several e-services have been developed and launched for a number of
entities, through several outlets, including Digital Egypt platform, mobile
Digital Transformation applications, call centers, and post offices.

The notion of digital transformation encompasses the adoption and integration of a variety
of new information and communication technologies for the development of more efficient,
flexible, agile, and sustainable solutions for a digital ecosystem. Digital transformation is core to
achieve vibrant economic growth, foster productivity, and advance human capital development.

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Digital Egypt Platform
Digital Egypt platform “https://digital.gov.eg/” is a one-stop shop offering a wide variety of digital government
services, allowing citizens to have access to high-quality online services without having to visit service providers. It
aims at achieving the transition from paper-based transactional models towards online, integrated digital offerings
that encourage a new kind of interaction between citizens and the state.
In 2022, the government services launched on Digital Egypt platform totaled more than 165 digital services, compared
to 100 services in 2021. The number of subscribers on Digital Egypt platform has reached 6.5 million, compared to
4.2 million citizens in 2021, with 28.3 million transactions conducted through the platform. Services available on
the platform include supply, notary, courts, traffic, vehicle license renewal, civil status, agriculture, social insurance,
real estate taxes, commercial registry, social housing and health insurance services delivered in cooperation with
the service-providing entities. Different payment methods have also been made available, including, bank cards,
e-payment companies and mobile wallets.
Egypt’s Top Rank in GovTech Maturity
In the GovTech Maturity Index (GTMI) 2022, issued by the World Bank, Egypt jumped 42 positions, ranking
among the leading countries in digital government with classification (A), the highest category in the Index,
compared to (B) in 2020 and (C) in 2018. Egypt has a diverse set of good practice examples and entry
points for enhancing GovTech, making great progress in terms of government technology maturity. Egypt
came in a top position with big investments and good practices in the field of government technology.
Constructed for 198 economies, the GTMI is the most comprehensive measure of digital transformation
in the public sector. The GTMI was developed as part of the GovTech Initiative to introduce a measure of
GovTech maturity in four focus areas — supporting core government systems, enhancing service delivery,
mainstreaming citizen engagement, and fostering GovTech enablers— and to assist practitioners in the
design of new digital transformation projects.
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Inauguration of Digital Egypt Projects
In July 2022, President Abdel Fattah El-Sisi officially launched
a number of Digital Egypt projects, in the presence of the ICT
Minister. Projects included submarine cables landing stations
in Ras Ghareb, Zaafarana and Sidi Kerir; the international data
center in Cairo; WE Schools of Applied Technology; and eight
CREATIVA Innovation Hubs in eight governorates. The Egyptian
Postal Museum was also reopened after being renovated and
modernized. In addition, the President witnessed the official
launch of the Digital Egypt Platform. Several documentaries on
MCIT achievements were screened during the ICT Minister’s
speech, on the Digital Egypt Strategy.

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Cooperation with Banking Sector
The banking sector is one of the most important sectors in the country. MCIT cooperates with different banks to
achieve integration with this important sector and provide digital services to citizens with high efficiency and in
a manner that contributes to saving time and effort. Cooperation with the banking sector is within the fruitful
cooperation between MCIT and all state sectors to build Digital Egypt and achieve the transformation into an
integrated digital society.

Application Programming Interface Integration

A cooperation protocol was signed, in February, between MCIT and Banque Misr on implementing Application
Programming Interface (API) integration between Banque Misr, Digital Egypt platform and the Government-to-
Government (G2G) project. The protocol allows the provision of the services, including facilitating the access of
Banque Misr customers to Digital Egypt platform through creating a link to redirect customers to Digital Egypt
platform or Banque Misr mobile application and online banking services. Customers obtain an index of the services
provided by Digital Egypt platform through the API integration between Digital Egypt platform and Banque Misr to
be displayed on Banque Misr mobile application and online banking services. It also allows Banque Misr to obtain
several Government-to-Government (G2G) services through establishing API integration with Digital Egypt platform
after concluding legal agreements with each governmental unit or concerned ministry.
Cooperation between MCIT and Banque Misr contributes to motivating citizens to use digital systems and electronic
payments, and contributes to strengthening the national efforts to achieve financial inclusion.
Cooperation with Judicial Authorities
Various projects are being implemented in cooperation between MCIT and judicial authorities. These projects
include Digital Egypt Justice Project, and the law enforcement project, which has been implemented in seven
governorates and is being applied in the remaining governorates. This is in addition to other projects, including
automating the Public Prosecution’s operations; converting pleadings and court proceedings into text; and using
Artificial Intelligence (AI) to assist judges.
Digital Egypt Justice Project
Digital Egypt Justice Project aims at automating courts, and technical and administrative bodies assisting judicial
authorities, such as forensic medicine, the Experts Department and others.
In March, a cooperation protocol was signed between MCIT and Cairo Court of Appeal within the framework of
Digital Egypt Justice Project. The protocol aims at developing the litigation system by developing and automating the
work cycle of Cairo Court of Appeal and its affiliated departments, archiving documents and lawsuits, and providing
judicial services provided by the Court through various technological platforms. Cairo Court of Appeal carries out
its work through 450 criminal, civil and family divisions, the implementation of this protocol is expected to annually
serve nearly half a million litigants.
Under this protocol, various projects are implemented, namely, the project to develop the information center of
Cairo Court of Appeal, and the unified electronic archive project for Cairo Court of Appeal. The protocol includes
also a project of automating, managing, and linking hearings with the unified repository of Digital Egypt Justice.
It also includes an institutional development project through building digital capacity, for employees of the Cairo
Court of Appeal, counselors, members of the Public Prosecution, or secretaries.
This is in addition to the project of automating judicial services provided by the court through “Digital Egypt”
Platform. Litigation services provided by the court will be provided to citizens, such as filing and following up various
procedures of lawsuits in all stages of litigation online, especially through Digital Egypt Platform, to save time and
effort and reduce litigation expenses.

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Evening Shift Notarization Office
In June, the ICT Minister opened the first evening shift notarization office at Etisalat store in El Nozha. Opening
the office is part of the protocol signed between the Ministry of Justice, MCIT and Etisalat Misr, to open more
notarization offices that serve citizens. The protocol includes the establishment of 21 notarization offices at Etisalat
stores in 17 governorates to facilitate citizens’ access to services. The new office is affiliated with the Real Estate
Registration Office - North Cairo. The office delivers all notarization services according to the area and type of
jurisdiction.
In addition, Telecom Egypt announced, in December, providing notarization and real estate registration services to
citizens within some of Telecom Egypt’s stores. Telecom Egypt will start providing these services through nine stores,
including Arabella Plaza, Bab El Louk, Zamalek, Ramses, Nasr City, Aswan, Luxor, Orouba Mall in Tanta, and Hanoville
Bahri, targeting expanding the provision of these services in other stores. These services will be made available in
these stores, in the evening shift, with a pre-booking system through Digital Egypt platform or application.
Cooperation with Health Services Sector
MCIT cooperates with the Ministry of Health and the Ministry of Higher Education to digitize health
services and link university hospitals to hospitals affiliated with the Ministry of Health thus contributing
to following up and directing patients to the nearest hospital, given the upgraded automated
infrastructure. The number of university hospitals is 115, in addition to 650 hospitals affiliated with the
Ministry of Health, which contribute to serving Egyptian citizens.
University Hospital Automation Project
In March, the University Hospital Automation Project Phase I was launched. The project aims at
operating the first phase of 79 university hospitals. The project aims to automate the health care
process and create an integrated medical record for each citizen, through which citizens can receive
health care from all university hospitals affiliated with the Ministry of Higher Education.
Phase one of the project covers the automation and development of 79 comprehensive hospitals
affiliated with 11 national universities: Cairo, Ain Shams, Alexandria, Assiut, Mansoura, Tanta, Beni-
Suef, Aswan, Menofia, South Valley, and Suez Canal. This is in addition to five hospitals affiliated with
Al-Azhar University, with a capacity of 20,000 beds to annually serve ten million patients. The second
phase includes the automation of nine universities, with a total of 64 hospitals with a capacity of 20,000
beds to serve 8,500,000 patients.
The project includes the process of managing the health system inside hospitals with all management
activities, from procurement, organizing and distributing schedules of physicians, and linking all hospital
departments to the referral system from one department to another and from a general practitioner to
specialists, according to the patient’s needs. This is in addition to providing data and statistics that will
contribute to the practical research process, and aid researchers to obtain the data required for their
scientific research while protecting the privacy of citizens’ data.
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Partnership Contract
On the sidelines of launching the first phase of the
university hospital automation project, the ceremony
of exchanging the partnership contract among the
Supreme Council of University Hospitals, Vodafone
Egypt, and El Delta Electronic Systems was held.
The partnership aims to implement the digital
transformation system and automate university
hospitals nationwide.
Partnership between the three entities also aims to
provide high-quality services to university hospitals
that annually serve millions of patients. These services
will be activated to raise the efficiency of the health
care provided to citizens and increase the number of
beneficiaries of university hospitals.
Supreme Council of Digital Society
In October, President Abdel Fattah El-Sisi issued Decree No. 511 of 2022 on
reshuffling the board of the Supreme Council of Digital Society, chaired by the
Prime Minister. Members of the Council include the Governor of the Central
Bank of Egypt (CBE), Commander-in-Chief of the Armed Forces, the Minister
of Defense and Military Production, the Minister of Interior, the Minister of
Justice, the ICT Minister (as rapporteur), the Minister of Finance, the Minister
of Planning and Economic Development, the President of the Central Agency for
Public Mobilization and Statistics (CAPMAS), and representatives of the General
Intelligence Directorate (EGID) and the Administrative Control Authority (ACA).
Under Article No. 5 of the Decree, the Supreme Council of Digital Society has
an executive bureau headed by the ICT Minister, and members including
representatives of the Ministry of Defense, Ministry of Interior, Ministry of
Justice, MCIT, Ministry of Planning and Economic Development, Ministry of
Finance, EGID and ACA.
The Executive Bureau presents and discusses strategic plans for digital
transformation, sets policies, procedures, information infrastructure designs and
governance mechanisms for digital transformation; and adopts mechanisms for
implementing the strategies issued by the Supreme Council of Digital Society.
This is in addition to supervising and coordinating specialized committees and
presenting their work reports to the Council.
The Bureau has five advisory committees: the project governance committee;
the data, applications and services governance committee, the digital operation
committee, the procedures and legislation restructuring committee, and the data
centers committee.
In November, the ICT Minister chaired a session of the Executive Bureau, which
discussed topics related to supporting digital transformation to build Digital Egypt
and reviewed the digital society objectives and the general vision for services,
data, and applications.
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‘Decent Life’
Presidential Initiative
Decent Life is an all-encompassing national project through which the efforts of all state sectors are synergizing
to develop Egyptian villages. As a National Project for the Development of the Egyptian Countryside, the
“Decent Life” initiative aims at improving the living conditions and daily life of Egyptian citizens.
Within a framework of integration and unity of efforts among the state institutions, private sector entities, civil
society and development partners in Egypt, the Initiative seeks to provide an integrated package of services,
including various aspects of health, social and living conditions. More than 20 ministries and entities, and 23
Civil Society Organizations (CSOs) are collaborating to implement this significant project, in 4,500 Egyptian
villages. The Initiative is implemented in three phases, each lasting one year. The first phase kicked off on 1 July,
2021; it targets developing 1,436 villages with 70% or more poverty rates, in 52 districts in 20 governorates. The
second phase will involve upgrading villages with 50-70% poverty rates, while the third will focus on villages
with poverty rates of less than 50%.
MCIT role is to partake in achieving the objectives of the Initiative by harnessing ICT tools to promote the
technological dimension within Egyptian villages, thus improving the living conditions of Decent Life villages’
citizens and empower them to use digital technology and obtain excellent opportunities in training and work.
This is in addition to utilizing digital government services.
Aiming at raising the efficiency of the information infrastructure of the villages and enabling citizens to effectively
use ICT, MCIT work in the Initiative stands on four main planks: installing fiber-optic cables, to improve Internet
connection; improving the quality of telecommunication services in villages through establishing cell sites;
developing post offices and distribution outlets; and equipping post offices with ATMs. In addition, MCIT is
promoting digital literacy in villages, building people’s capacity in technology, and raising awareness of the
digital economy.
During 2022, President Abdel Fattah El-Sisi approved increasing the number of phase one villages to reach 1477,
and developing 100% of the actual populated areas in these villages within Decent Life Initiative, regardless of
the actual geographical borders of these villages. This led to expanding the volume of all the activities in phase
one at the level of all sectors, including MCIT projects.
MCIT proceeded in implementing its assigned projects, considering the expansion demands to serve 100% of
the populated areas in the villages.

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 Improving Mobile Network Coverage
In alignment with MCIT goals within Decent Life
initiative, MCIT seeks to provide the necessary
infrastructure for enhancing mobile phone services,
whether Internet or mobile phone voice services.
During 2022, the National Telecom Regulatory
Authority (NTRA) and the Mobile Network Operators
(MNOs) continued their concerted efforts to boost
and expand mobile network coverage to provide
high-quality mobile telecommunications. In their
shared project of cell sites, which the Universal
Service Fund (USF) of NTRA is funding half of the
Installing Fiber-Optic Cables project, and the other half is funded through
MNOs, the project was expanded to include 1672
To develop services and facilities for the targeted Egyptian villages within Decent Life initiative, MCIT has embarked
cell sites, out of which 1096 are newly built, along
on connecting governmental buildings, homes, hospitals, schools, service centers, and other areas in those Egyptian
with upgrading 576 already existing cell sites, to be
villages with fiber optic technology, to provide high-speed broadband connectivity.
equipped with the top 4G/3G technology services.
With continuous efforts since the launch of the project in July 2021, Telecom Egypt has expanded its goals in
Till end of 2022, building 1019 cell sites has been
implementing Fiber to the Home (FTTH) project with around 60% increase in number of FTTH connections during
completed. They are currently providing live
2022, to accommodate the newly added population volume in phase one. Telecom Egypt is now targeting to connect
services, including 443 newly built cell sites, and
governmental buildings, homes, hospitals, schools, service centers and others through more than one million Fiber
the 576 cell sites that have been upgraded to
Distribution Hubs (FDH), providing FTTH service to more than three million residential buildings in these villages.
provide enhanced Internet and voice services to
Telecom Egypt till date is working with remarkable progress in 1,261 villages and has completely finished 77 villages the villages of phase one. This is in addition to the
with active FTTH service, enabling fiber connectivity to all buildings in these villages. ongoing construction work on 97 cell sites which
Such services will facilitate access to Digital Egypt services, including digital healthcare services, real estate and are planned to operate within the first quarter of
commercial registration, notarization, issuing vehicle and driver’s licenses, access to courts, real estate taxes, in 2023. The remaining 554 are in different stages of
addition to online schooling and examinations, and others. approvals and site acquisition.

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Developing Post Offices
Implemented by Egypt Post, the project of developing post offices covers several areas, including equipping post
offices with ATMs, and making a wide range of postal, financial, governmental and Digital Egypt services available.
Egypt Post is willing to establish an outlet which will be available in the villages. Each outlet will deliver services
catering to the needs of each village. It aims to attain financial inclusion and digital transformation, and to make
public services available in a digital format through multiple channels.
Egypt Post have stretched phase one goals to include developing 850 standalone post offices, along with availing
an outlet for postal services in the 333 Government Services Complexes that are newly constructed in Decent Life
initiative, plus providing ATM machine in each governmental service building.
By the end of 2022, 741 out of 850 post offices in rural villages was completely developed and equipped with
ATMs, with an 87% implementation rate. Postal outlets were also made available in the 333 Government Services
Complexes. Currently, Egypt Post is achieving a remarkable progress in 60 offices, whether as standalone offices or
outlets inside governmental building.

Promoting Digital Literacy

To promote digital literacy, “Digital Decent Life” has been launched as a digital inclusion
and literacy initiative carried out by MCIT as part of its role in the Decent Life presidential initiative.
It aligns with SDG 5 on gender equality, SDG 8 on inclusive and sustainable economic growth, and
SDG 10 on reducing inequality.
The initiative helps villagers with low technological literacy develop the skills they need to interact
in an increasingly digital world. The aim is to achieve economic empowerment and create safe,
productive and interactive digital communities in the Egyptian countryside.
Putting words into action, MCIT exerted serious efforts to fulfill this life-changing project.

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Cooperation Protocol with Decent Life Foundation
In April, MCIT signed a three-year cooperation protocol with Decent Life Foundation on promoting digital literacy.
Target groups included the neediest families: female breadwinners, housewives, students and graduates, able-
bodied young people, people of determination, craftspeople, owners of small businesses, women entrepreneurs,
and volunteers.
The protocol aimed to promote digital literacy among villagers to keep up with the advancements in technology, thus
achieving digital inclusion. This is achieved through capacity-building activities, awareness sessions, and training
programs for developing computer skills and promoting the safe use of technology and e-learning.
Other objectives of the protocol included enhancing employability and productivity to achieve economic
empowerment. People in rural villages received transformational training, were equipped with the necessary skills
to join the job marketplace or work online as freelancers, and had their skills honed in several areas, most notable
digital marketing.
Under the protocol, a series of awareness sessions were organized, addressing several topics. These included the role
of women and girls as ambassadors of knowledge, the power of IT and digital transformation and their applications,
Internet safety, and e-payment. Training activities were also carried out, covering computer skills, online safety,
digital marketing, and freelancing platforms.
Implementation of Digital Decent Life
MCIT embarked on its journey to transform rural villages into smart communities capable of adapting to and
engaging in a process of digital transformation.
Digital Decent Life is implemented by carrying out educational and training sessions and workshops in
the villages targeted within the presidential initiative. Those activities help shape digital citizens and raise
people’s awareness of the digital services available on government platforms in areas including health,
education, food subsidy and utilities. Villagers, through the sessions, also learn about Digital Egypt Platform
and Egypt Post and the services they deliver.
In 2022, digital literacy sessions were held and joined by 43,223 people in phase one villages in 19
governorates: Assiut, Alexandria, Giza, Qalyubia, Beheira, Dakahlia, Sharqia, Gharbia, Fayoum, Kafr El Sheikh,
Menoufia, Beni Suef, Minya, Sohag, Qena, New Valley, Damietta, Luxor and Aswan.
Socially influential individuals were trained and qualified to become knowledge ambassadors capable
of delivering digital literacy training. A total of 1,192 citizens were qualified, including female coaches,
knowledge teachers, imams (preachers) from the Ministry of Endowments, and facilitators from the National
Council for Women.
MCIT also delivered training to 3,856 employees, members of the Decent Life team, at governorates and
subordinate service directories. They received training in digital skills and digital project management. In
addition, a number of executives and supervisors were trained and had their general and special skills honed.
Digital Decent Life Platform and App
MCIT took concrete steps and formed the building blocks of the Digital Decent
Life platform and mobile application “One Community.”, serving to fulfill the
presidential initiative by empowering citizens to engage in a digital economy.
One Community will enable access to Egypt Post e-payment services and visitors
will be able to redeem their points through the platform or mobile application.
Technical and security measures were taken and a web server was dedicated to
host the platform.
MCIT selected two villages in Fayoum: Tutun in Etsa and Tunis in Youssef Al Seddik,
for the soft launch of the Digital Decent Life platform and mobile application.
The villages were selected given the geographical, demographic, and societal
diversity that they have and the increased use of telecommunication and
Internet services, helping create a model to be replicated in other governorates.
MCIT also coordinated with state-owned enterprises to develop the beta version
of Digital Decent Life platform and app. MCIT is currently carrying out the trial
run of the platform and application.
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 Institutional Development of Entities Relocating to New Administrative Capital
MCIT provided technical support to staff and heads of information systems and digital transformation units at
the ministries and entities relocating to the New Administrative Capital, as part of a comprehensive plan, and
developed a Standard Operating Procedure (SOP) manual for those units.

Digital Transformation Units

In ministries and state agencies moving to the
New Administrative Capital, MCIT has introduced
Technical
information systems and digital transformation Support
units. The Ministry has set criteria and carried out
assessments for selecting the best candidates for
the units.
In 45 moving entities, MCIT has formed digital
transformation units, with 1,971 employees State

selected. The Ministry has also completed System

the initial formation of units in three entities,

including the Egyptian Authority for Unified
Procurement, the National Authority for Social
Institutional Development Insurance, and the Supreme Council for Media
Regulation (SCMR).
MCIT has devised an institutional development plan to enhance performance and optimize operations at state
agencies. The aim is to fast-track the national plan for digitization and develop institutional capacity in public
agencies, helping meet citizens’ needs and expectations.
Objectives of the plan include creating a pool of high-caliber civil servants who can lead change, raise public sector
efficiency, deliver excellent services, and strengthen digital participation among the public.
In line with the country’s efforts in attaining digital transformation, MCIT undertakes a series of digitization,
automation, and digital capacity-building projects.
In 2022, the Ministry sought to develop a work model where high productivity and efficiency are key features,
targeting ministries and their affiliates, governorates and subordinate directorates, and public agencies. To build
that model, MCIT undertook several projects.
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Digital Transformation Academy
During a meeting with the heads of the digital transformation units, in 2021, the ICT Minister launched the
Digital Transformation Academy. Its objectives include sustaining digital transformation, employing ICT to fulfill
the mission of government institutions, bringing leadership and technical skills to leaders and specialists in the
units, and adapting to rapid technological change.
In 2022, sessions and workshops were carried out as part of the Academy, bringing together heads of digital
transformation units with ICT experts. The aim was to develop the digital skills of those heads and introduce
them to the units’ mission and goals, helping ensure sustainability of Digital Egypt projects.
Furthermore, in-depth training courses were delivered to all staff of the units, with 8,057 certificates handed out.

Digital Transformation Unit SOP Manual

MCIT, in cooperation with the Deutsche Gesellschaft für
Internationale Zusammenarbeit (GIZ), developed the Standard
Operating Procedure (SOP) Manual for digital transformation units
at public agencies, in 2021. The Manual was issued and delivered
to the entities relocating to the New Administrative Capital, in April
2022. Currently, the SOP Manual is being revised and updated as
part of the efforts made to achieve digital transformation.

Promoting Sustainability of Digital Transformation in Port Said

Digital Institutional Development of Egypt’s Governorates
One of the main objectives of the Digital Egypt vision is to bring about institutional development in governorates.
With digital transformation projects kicking off in Port Said as the first digital city, MCIT pulled out all the stops
to sustain digital transformation in it and prepare the other governorates to adapt digital transformation. This
was part of the efforts made to create an efficient digital environment and improve the quality of public services.
In 2022, a post-implementation review was conducted in Port Said to identify and overcome the challenges facing
the implementation of digital transformation and institutional development projects. MCIT also assessed the
readiness of technology centers and directorates to adapt to the new digital environment, and followed up on the
creation of the digital transformation unit in Port Said general bureau.
Various questionnaires were also constructed for measuring the awareness of people in the city of digitization
projects. In addition, more capacity building and digital skills development programs were organized for employees
at the general bureau and directorates.
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 Upskilling Service Providers
MCIT implemented the Professional Governmental Official program in
collaboration with the National Training Academy (NTA). Public officers
and service providers (front desk agents) were trained through the
program, helping deliver a seamless customer experience for citizens.
In 2022, training was delivered to 3,626 employees in governorates
and service providing agencies in 19 governorates.

Preparing Governorates for Digital Transformation

Gov’t Service Centers System Governance
Digital capacity building programs were organized, in 2022, for 24,193 employees, heads and staff of
government departments, in 26 governorates. Workflow hurdles and problems in government services centers, in
view of set work regulations, were identified.
MCIT provided the necessary support for the information systems and digital transformation units. Candidates
were selected, trained and qualified through specialized programs to undertake the units’ mission. In 2022, a higher committee was formed to review and amend
regulations of government services centers, under the ICT Minister’s
In 2022, the Ministry trained 2,298 employees at digital transformation units in governorates including Aswan, Decree No. 113 of 2020. A total of 1,098 owners and staff of government
Alexandria, Ismailia, Luxor, Red Sea, Beheira, Suez, Sharqia, Gharbia, Cairo, Fayoum, Qalyubia, Menoufia, services centers received training and had their digital skills developed.
Minya, Damietta, Kafr El-Sheikh and Matrouh. In September and October, meetings and workshops were
held, in Minya and Fayoum governorates, to discuss the finalization of the Digital Transformation Unit SOP
Manual, the introduction of advanced digital systems and applications in governorates, and the development
of the nationwide decision-making process.

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Gov’t Services Complexes in Decent Life Villages
MCIT is currently establishing 332 government services complexes at local units in the
rural villages targeted within Decent Life Initiative.
In 2022, a total of 1,929 of the employees due to work at those complexes received
the ICDL Digital Employee training. The Ministry is currently training 2,302 more
employees.

Digital Sustainable Operational Excellence for Government Institutions

The project helps ensure smooth government operations, cut spending, improve
asset management, and save time, resources and energy. Other objectives of the
project include maintaining health and safety in the workplace, ensuring operational
continuity, and achieving environmental sustainability within institutions.
In July 2022, the Digital Sustainable Operational Excellence for Government Institutions
project was first launched in South Sinai Governorate, as part of the efforts made
to host COP27. The aim was to transform South Sinai general bureau into a smart
green building to create a sustainable digital environment in view of international
experiences.
The impact and success of the project were measured, monitored and evaluated. MCIT
also studied the possibility of implementing the project on a wide scale in government
institutions, ministries and other governorates.

In November, MCIT and Honeywell signed an MoU to transform government entities into smart institutions. The MoU
aims at achieving sustainable digital operational excellence for Egyptian government institutions and transforming
them into smart institutions based on modern, environmentally friendly technology. The signing came on the sidelines
of the COP27, held in Sharm El-Sheikh, in the presence of the Prime Minister and the ICT Minister.

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Digital Institutional Development in Vital Sectors and National Projects
MCIT works to build a government that is digital by design, a government that goes beyond having digital services
to anticipate people’s needs and provide reliable and secure experience. To realize that, the Ministry spearheads
digital institutional development efforts in vital sector and national projects.

Universal Health Insurance System

Within the framework of the cooperation protocol signed with the General Authority for Healthcare on
institutional development and digital transformation, MCIT has employed multiple institutional development
efforts. The first phase has targeted developing the universal health insurance system in Port Said, Ismailia, Suez,
South Sinai, Luxor, and Aswan.
In 2022, the Ministry built the digital capabilities of 3,458 employees, including leaders, in the health sector, at
the Ministry of Health, Health Affairs Directorates, and the General Authority for Healthcare.

Justice and Law Enforcement System Al-Azhar Institution

MCIT has been supporting the efforts made to build In Al-Azhar Institution and its affiliates, MCIT sought to achieve digital institutional development, build digital
an automated judicial system that brings together capacity, and instill a spirit of innovation across employees and Al-Azhar University’s students.
the biggest number possible of judicial bodies such
as the Ministry of Interior, Public Prosecution, and In March, MCIT promoted digital literacy and digital transformation in Al-Azhar in both Luxor and Menoufia, in line
courts of different levels. Such automated system with the national digitization plan.
facilitates the access of litigants to all types of In September, the Ministry carried out capacity building and technology awareness programs, in collaboration with
judicial services. the Security Institute for Human Development of the Ministry of Interior. The programs were attended by 1,400
In 2022, the Ministry organized workshops and officers at Al-Azhar Institution and instructors at Al-Azhar institutes.
programs to promote digital literacy among 5,889 MCIT seeks to bring the total number of trainees to 4,000. The aim is to create a work model that helps improve
employees at the Ministry of Justice, Courts of the quality of services, optimize resource utilization, develop work mechanisms of preaching, and address emerging
Appeal, Economic Courts, Courts of First Instance, cyber threats.
Public Prosecution, Administrative Prosecution, Moreover, the Ministry supported the participation of Al-Azhar students, as members of the Egyptian national
traffic prosecutions, among others. team, in the International Olympiad in Informatics (IOI 2022) in Singapore. The team won two bronze medals.

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e-Waste Management
Egypt strives to manage non-functional electronic devices, to eliminate the adverse environmental impact caused
by the expansion of ICT devices. Since electronics contains various toxic and hazardous chemicals and materials that
are released into the environment if are not disposed of properly, Egypt constantly strives to reduce greenhouse
emissions. Being a key player in fostering sustainable development at the national and international levels, Egypt’s
efforts in this regard are countless.
Therefore, MCIT keeps exerting efforts to use and harness ICT solutions to develop policies that aim to effectively
manage e-waste and preserve the environment, in cooperation with governmental and non-governmental
organizations, as well as international organizations and the private sector.
Sustainable Recycling Industries Project
The Sustainable Recycling Industries (SRI) project is adopted by MCIT in cooperation with the Swiss government.
The project is part of MCIT and the Ministry of Environment (MoE) efforts for the management of e-waste, and
in collaboration with the Global Environment Facility (GEF) project.
MCIT and the Embassy of Switzerland signed a Memorandum of Understanding (MoU) in 2016 for implementing
phase one of the project to foster the sustainable management of e-waste, support SMEs and encourage
the development of the industries of recycling and extracting secondary materials in environmentally and
economically sustainable ways. The project parties have agreed on extending the project from 2019 to 2023. In
March 2020, the second phase of the project was launched.
Extending the project aims to further the results achieved, represented in creating a committee for supervising
the e-waste recycling industry in Egypt, developing technical standards and training environmental observers
at the Ministry of Environment to monitor the industry. The new activities are built on this success, seeking
to address the remaining challenges and contribute positively to the areas of policy and legislation, standard
requirements, technology, and business development.
The project extension is part of a larger program implemented in five countries: Egypt, Columbia, Ghana, Peru,
and South Africa, and funded by the Swiss State Secretariat for Economic Affairs (SECO).
The SRI project phase two is built on several components to guide its activities. Several achievements were made
during 2022.
Policy Component
SRI project supported developing the Executive Regulations under the new integrated Waste Management Law
No. 202 of 2020, through the development of the first official governmental Guidelines to e-Waste handling that
will regulate the e-waste industry in Egypt.
In addition, SRI is supporting the establishment and implementation of electronic equipment- the Extended
Producer Responsibility (EPR) system in Egypt. The regulated e-waste management system is based on the EPR
approach, where producers bear the responsibility for the collection and treatment of their products when they
reach end-of-life.
In collaboration with MCIT, the SRI project took part in delivering two sessions during COP27, held in November
in Sharm El-Sheikh, where speakers from Egypt and Switzerland presented their work.
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Management of e-Waste as a Source of Urban Mining
A panel discussion titled “Management of e-Waste as a Source of Urban Mining within the Concept of
Circular Economy (Refurbish, Reuse and Recycle)” was delivered as part of the Solutions Day’s agenda
during COP 27. High-profile experts from different state agencies and international organizations joined
the session, including MCIT, the Ministry of Environment, the International Telecommunication Union
(ITU), the Center for Environment and Development for the Arab Region and Europe (CEDARE), World
Resources Forum Association (WRFA), and the Global System for Mobile Communications Association
(GSMA).
The panel discussion addressed a number of topics, including the increasing size of e-waste resulting
from the current and expected acceleration of digital transformation, the impact of hazardous material
on the environment and health of citizenry, and the important future of the e-waste industry, especially
in Africa.
Capacity Building for e-Waste Management
Titled “Capacity Building for e-Waste Management”, the panel discussion was organized as part of the
agenda of the Energy Day, during COP 27. It was joined by senior officials from MCIT, CEDARE, World
Resources Forum (WRF) and World Resources Institute.
The panel discussion addressed the national efforts of promoting the safe treatment and proper
management of e-waste and hazardous materials. The positive economic impact of the proper
management of e-waste, including the creation of green jobs and recovery of precious metals, was also
explored. In addition, the session highlighted how Egypt has been working to establish a safe e-waste
treatment industry by qualifying human resources to work in that field, developing a curriculum for
e-waste management, and cooperating with international partners to improve e-waste management
and adopt safer practices in this area.
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 Solutions for Problematic Fractions
The conduction, and completion of baseline assessment of hazardous fractions, which aimed at prioritizing
fractions based on quantities and hazardousness, with as focus on ICT equipment has been made. The elevation
Normative Component of such assessment led to an opportunity study, which documented the current handling practices (of hazardous
fractions), as well as identifying and assessing most promising improvement solutions.
In response to the request made by the Ministry of Environment to
support the development of a centralized auditing and certification
body, preparation for the concept is currently underway. Additionally,
a conformity assessment audits for precious metal extraction will be
conducted to govern the activities of some e-waste recyclers.
Capacity Building
MCIT signed a cooperation agreement, in August 2022, with the Electronics
Research Institute (ERI), aiming at establishing a center for the collection,
sorting, maintenance or refurbishment of electronic devices, to receive the
electronic devices from government agencies.
The completion of the first national e-waste training curriculum, in
cooperation with the ERI was developed on refurbishment, and an
agreement was made to implement the training curriculum.
A pilot collection and refurbishment center at the ERI is being implemented
according to the agreement signed between MCIT and ERI. Additionally,
and in collaboration with ERI, the second phase of E-Khorda Incubation
Programme, which will be hosted by the ERI has been launched.
ITU Study
The ERI signed, in September, a contract with CEDARE, aiming at
establishing a business incubator in the field of integrated management of
e-waste recycling. The project targets establishing around 15-25 incubators
Group 5 Meeting
in the field of e-waste recycling, where the best 10 incubators are selected,
according to the evaluation criteria set for this purpose, in preparation for ITU Study Group 5 Meeting
the final stage, through which around 3-5 Small and Medium Enterprises The International Telecommunication Union (ITU) Study Group 5 (SG5) is responsible for studies on methodologies
(SMEs) will be established. for evaluating ICT effects on climate change and publishing guidelines for using ICTs in an eco-friendly way. SG5 is in
charge of standards setting in environment, climate change and circular economy.
MCIT participated in the meeting of Study Group 5 (SG 5) (Electromagnetic fields (EMF), environment, climate action,
sustainable digitalization, and circular economy), organized by the ITU at ITU headquarters in Geneva, during June 21-
July 1. The meeting agenda covered several topics, including discussing the Revised Resolution 72 on “Measurement
and assessment concerns related to human exposure to electromagnetic fields,” Revised Resolution 73 on “Information
and communication technologies, environment, climate change and circular economy,” and Revised Resolution
79 on “the role of telecommunications/information and communication technologies in handling and controlling
e-waste from telecommunication and information technology equipment and methods of treating it”, among others.
Egypt is the Vice-Chairman of SG5 for the study period 2022-2024, Co-Rapporteur of Question 7/5 on e-waste,
circular economy, and sustainable supply chain management, and Vice Chair of the Arab Regional group of SG5 and
member of the African Regional group.
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Telecommunications and Postal Service Infrastructure
Adequate infrastructure is necessary for sustainable economic and social development,
and essential to accelerate digital transformation. Therefore, Egypt is committed
to promote the use of cutting-edge technologies and international standards in
implementing ICT projects and building a strong information infrastructure as a great
lever of digital transformation. MCIT continues to boost and support vital infrastructure
projects across the country to upgrade and improve its telecommunications
infrastructure, that would ensure business continuity and uninterrupted availability
of essential digital government services.
 Infrastructure Projects
NTRA seeks to develop and upgrade the telecommunications infrastructure, improve telecom services and enhance
the quality of services provided to citizens. NTRA is keen to develop telecommunication services on a large scale
Telecommunications Infrastructure nationwide to enhance national and social cohesion and boost economic growth. NTRA is keen to ensure the
The National Telecom Regulatory Authority (NTRA) has been established as the national authority concerned reachability of telecom services nationwide.
with regulating and administering the telecommunications sector. NTRA seeks to enhance and deploy services
During 2022, NTRA launched several projects to improve the level of services and coverage quality in the governorates
in compliance with the most advanced technologies, to satisfy customers’ needs, taking into consideration
of Matrouh, North Sinai, Fayoum, and Qalyubiya through the Universal Service Fund (USF), with total investment of
transparency, open competition, universal service and the protection of customers’ rights. NTRA, since its inception
EGP 100 million. The USF is mainly responsible for financing the national ICT and infrastructure projects, necessary
in accordance with the provisions of the Telecom Regulation Law No. 10/2003, has worked to build an infrastructure
for basic telecom services.
that is secure, reliable and accessible.
NTRA seeks to expedite establishing mobile coverage sites; the process, which would have a positive impact on
In 2022, NTRA stepped up its efforts to implement many projects to raise the efficiency of the information infrastructure,
the quality of telecom services provided in market. In 2022, 2930 cell sites were built to improve the quality of
giving priority to taking all the measures that guarantee citizens’ satisfaction with the telecommunications and
communication services provided to citizens, with a 30% increase in number of cell sites, compared with last year.
Internet services provided to them. NTRA adopts an inclusive plan set for improving telecom quality for mobile
It is within the efforts to develop the telecommunications infrastructure in line with the country’s plan for achieving
users in Egypt. This is in addition to upgrading the telecommunications infrastructure in line with the country’s plan
the digital transformation and rendering digitized services to citizens,
for achieving the digital transformation and rendering digitized services to citizens.

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New Frequencies Allocation
In February, NTRA allocated new radio frequencies of 30 MHz within 2600 band, via Time-Division Duplexing (TDD),
to Orange Egypt. The new frequencies were allocated in return for USD 440 million, to be used for providing mobile
phone services in Egypt. To that end, an addendum to the service license issued by NTRA, was signed between NTRA
and Orange Egypt to officially allocate these new frequencies. New standards were established and included in the
addendum signed between NTRA and Orange Egypt, to boost telecom services in Egypt’s market, in terms of voice
and data, complying with the standards established worldwide.
The allocation of these new frequencies is in completion of the process initiated by NTRA to allocate new frequency
bands of 80 MHz within 2600 band, via TDD. These frequencies were allocated to Vodafone Egypt, Egypt Telecom
(WE) and Etisalat Egypt in return for USD 1.170 billion. The value of frequencies allocated to the four mobile
operators within 2600 MHz has now reached a total of USD 1.610 billion.
The 2600 frequencies with TDD technology was made available; and had a clear impact on the quality of voice and
data transfer and on the improvement of the median download speed of data for all operators by 55%.
Issuance of New Regulations
NTRA is concerned with the issuance of regulations within the framework of its keenness to adopt policies and takes
measures, aimed at developing the system of telecommunications and Internet services. To this end, NTRA works to
ensure that all rules and regulating procedures are abided by to guarantee the rights of telecom users. This is in light
of the increasing reliance on the Internet, the backbone for supporting digital transformation processes and a key
element for the implementation of the state’s objectives in improving the quality of services provided to citizens.
Provision of IoT Services
Early 2022, NTRA issued a regulatory framework for providing Internet of Things (IoT) services in Egypt. The new
framework aims at luring investments to build IoT networks and advanced application platforms; adopting Industry
4.0 technologies in Egypt; and supporting digital transformation through creating IoT-enabled systems in different
sectors to automate operations and render electronic services to citizens. The framework is in line with Egypt Vision
2030, which involves building cities such as the New Administrative Capital. The framework will help create cutting
edge systems in smart cities and communities in a way that helps transform traditional systems to smart ones to
facilitate citizens’ access to services.
NTRA studied the best global models and practices in IoT and met with local and international companies specializing
in this field to come up with the best regulatory policies adopted in international markets. The framework was
created and introduced as a regulatory tool that facilitates IoT service operations.
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Granting and Renewing Licenses
NTRA is keen to disseminate and improve the telecommunication services provided to citizens and take
all necessary measures to ensure governance, transparency and free competition. NTRA seeks to foster
national and international investments within free competition practices.
In 2022, seven licenses related to the provision of communication services were renewed and three new
licenses were granted.
The National Air Navigation Services Company (NANSC) was granted a license to establish a satellite
communication network through VSAT in the Arab Republic of Egypt.
Advanced Business Systems (A.B.S.) was granted a license to provide satellite telecom services through
VSAT within the Arab Republic of Egypt.
An addendum to the license of Telecom Egypt was prepared to enable the company to establish and run
a public network for the second generation of mobile phones.
In addition, three registration certificates for providing cloud computing services in Egypt were issued for
Amazon, e-Finance, and Link Datacenter (LDC).
Identifying and Governing Telecom Service Parameters
NTRA is keen to identify and govern telecom service parameters while ensuring that users’ rights are protected. This
was achieved through:
Meeting the requirements for the standards of ISO (9001:2015) Certification of organizational quality management
system in regulating telecom services within Egypt’s market, for the second consecutive year.
Establishing a new premises for NTRA in Sharm El-Sheikh.
Ten new initiatives were launched to raise user-satisfaction levels with the services provided, including offering
benefits to users when paying tuition fees via e-wallets, encouraging e-wallet customers to activate and use their
e-wallets to avoid closure, by providing cashback/free units for those who activate their e-wallets before closure
deadline, and driving the elderly to register and use e-wallets to receive facilitated services, by providing cashback/
free units for those who subscribe to e-wallets and pay their invoices online.
New cooperation agreements with NTRA-authorized testing labs in China were signed, made effective in January
2022, namely:
China Telecommunication Technology Labs (CTTL)
SGS-CSTC Standards Technical Services Co., Ltd.
Bay Area Compliance Labs., Corp.
Shenzhen Academy of Metrology and Quality Inspection (SMQ)
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My NTRA Mobile App
My NTRA is an interactive mobile application, developed
to facilitate access to telecommunication services
without the need to contact MNOs, call centers or visit
their stores.
My NTRA has taken the lead among the most
downloaded free apps, on App Store and Play Store,
with more than 1,200,000 downloads.
In 2022, NTRA updated My NTRA app, to facilitate basic
telecom services for individual and corporate mobile
users. NTRA introduced new services to improve the user
experience and ease up the process of receiving services
via mobile phones. As for the corporate services, NTRA
also added the licensing services for wireless telecom
devices to the range of interactive services encompassed
in My NTRA, in order to carry out all procedures related
to permits, licenses and custom clearances of telecom
services via the app.
The 2022 version of My NTRA has included a number of new interactive benefits and services, And entailed a
number of new statistical and informative lists; namely, Cyber Awareness and Market Statistics.
NTRA, in April, added e-wallets service to the range of services included within My NTRA app. Using their ID number,
users can identify the e-wallets registered with their name across the networks of the four mobile operators in
Egypt’s market, and across banks as well. Users may also cancel such wallets via My NTRA.
My NTRA was selected among the top five e-Government projects as one of the Champion Projects of the World
Summit on the Information Society (WSIS) Prizes 2022, Category 7 — AL C7. ICT applications: benefits in all aspects
of life — e-government. The app beat out 966 projects.

Egyptian African Telecom Regulatory Training Center

Capacity Building, Research and Development
NTRA promotes capacity building and supports national research projects and activities in the area of
telecommunications, keeping pace with emerging technologies and applications, and aiming to bridge the gap
between academic activities and technical developments from perspective and policy visions and real market needs.
This vision entails the interaction and collaboration with a wide variety of academic and industry stakeholders with
the goal of advancing science and technology in key strategic domains that serve the Egyptian ICT sector at large, and
contribute to the development of solutions that can solve key chronic challenges facing the ICT industry nowadays.
Affiliated to NTRA, the Egyptian African Telecom Regulatory Training Center (EG-ATRC) was established in Smart
Village, inaugurated in June 2021, with participants from 11 African countries. EG-ATRC aims to develop the
capabilities of African telecommunication regulators and authorities through a unique training system that includes
Egyptian academic and professional expertise, to equip them with the necessary expertise and enable them to
contribute to building a promising African digital economy. The Center aims to train 150 specialists annually through
specialized training courses designed and delivered by international experts.
During 2022, two training sessions were held in telecommunication regulation, where 22 African countries
participated. one of those training sessions was held in November; 13 African and Arab countries participated.
Training topics tackled in this session included radio spectrum, type of approval and licensing. The session’s agenda
also provided opportunities for seamless communication among African experts to exchange insights and utilize the
leading experience of Egypt in telecom regulation.
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Arab Academy for Science, Technology and Maritime Transport
In February, NTRA signed joint cooperation protocols with the Arab Academy for
Science, Technology and Maritime Transport (AASTMT) to exchange expertise
and training programs, as well as improve research and development aspects.
The cooperation protocols entail establishing two centers for excellence (CoEs)
for promoting robotics, auto-control and cybersecurity
researches. This step comes in line with NTRA and AASTMT keenness on
reinforcing cooperation, coordination and integration to develop highly
adaptive human calibers, with respect to the latest technology updates. The
signed protocols aim to conduct telecom research activities, and connect
them to the latest technical updates and actual requirements in market.
The cooperation protocols stipulate joint participation in many fields of
technology, including technical, legal and regulatory expertise between NTRA
and AASTMT, alongside developing
specialized training programs, including radio spectrum, telecom infrastructure-
planning in smart cities, AI, data processing, general management and human
resources.

Motamayez Program
In November, NTRA carried out “Motamayez” program for supporting the graduation projects of senior-year
university students at the faculties of engineering and information systems in national universities and not-for-profit
educational institutions in Egypt.
The program is implemented by NTRA Research and Development (R&D) Department, within the framework
of NTRA strategy. One of the objectives of the strategy is to leverage academic and industrial development in
telecommunications to render high-quality services and develop solutions to the pressing challenges facing today’s
ICT industry.
Projects are evaluated based on their relevance to telecommunications, impact, originality, quality of writing and
competency of the team. After being assessed by a group of experts, accepted projects received financial support
of up to EGP 50,000 to cover hardware and software costs.

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Cybersecurity
Cybersecurity is the technologies and practices adopted to protect computer systems, networks, devices and
data from unauthorized access or criminal use. It is the art of ensuring confidentiality, integrity and availability of
information.
Since digital assets are valuable and vulnerable, MCIT has built a task force with the mandate to maintain and
improve cyber defense, protect the critical infrastructure, and undertake capacity building activities in cybersecurity.
This task force is the Egyptian Computer Emergency Readiness Team (EG-CERT).
In 2022, EG-CERT record of achievements included several projects and activities. The Team was also an active
participant in a number of national, regional, and international events.
Egyptian Supreme Cybersecurity Council
The Egyptian Supreme Cybersecurity Council (ESCC) has been formed as the national supreme council for
cybersecurity, with members representing relevant national security agencies and critical sectors.
Reporting to the Cabinet of Ministers, and chaired by the Minister of Communications and Information Technology,
ESCC seeks to support national security and protect the infrastructure of critical sectors and organizational assets,
thus contributing to maintaining business continuity. The technical arm of ESCC is the National Egyptian Computer
Emergency Readiness Team (EG-CERT).
National Cybersecurity Strategy
A new national cybersecurity strategy for 2023-2027 has been set
to ensure full security of the ICT infrastructure and create a safe
environment, where different sectors can render full electronic
services. The strategy also aims to unify national visions to address
cyber-attacks, raise awareness of cybersecurity, advance scientific
research, and promote innovation. The strategy was finalized and
adopted by the Egyptian Supreme Cybersecurity Council (ESCC) in National Cybersecurity Strategy
the last quarter of 2022. 2027-2023
EG-CERT is committed to creating a safe digital environment and
preventing cybercrimes and attacks. For this, it implements several
projects, most notably:
Egyptian Cyber Shield
Egyptian Anti-Malware (EGSHIELD)
Egyptian National IP-Scanner
Advanced Wireless Systems’ Security Lab
Once completed, the projects will greatly and effectively contribute
to lowering the rate of cyber-attacks against websites by 70-90%.
Experts and high-skilled developers are tasked with undertaking the
projects, in an effort to maintain data confidentiality.
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Egyptian Cyber Shield
The Egyptian Cyber Shield protects government platforms and the national
infrastructure, through a central portal, from cyber threats such as Distributed Denial
of Service (DDoS) and common web attacks. The Shield, in addition, helps control data
flow for government services. The system is currently up and running and producing
periodic reports.
Egyptian Anti-Malware Project
The idea behind the Egyptian Anti-Malware (EGSHIELD) is to develop an AI-powered
anti-malware program to protect the critical infrastructure. The program will be
introduced to protect servers and devices in state agencies, causing a significant drop
in the rate of data-targeting malware and reducing service downtime.
In 2022, phase three of the project was completed. The program was introduced
within different institutions to measure its efficiency. EGSHIELD now has new features
that enable the detection of more sophisticated and advanced malware. Additionally,
13 related research papers were published in prestigious scientific journals and
international conferences.
Egyptian National IP-Scanner
The Egyptian National IP-Scanner is a tool for identifying flaws and security vulnerabilities
in systems and issuing system status reports. Thanks to the tool, scans of IP addresses
and URLs are run on regular basis, helping protect systems from cyber-attacks and
providing tips and recommendations on addressing and preventing vulnerabilities. The
system is currently up and running and already producing reports.
Advanced Wireless Systems’ Security Lab
The Advanced Wireless Systems’ Security Lab is a specialized lab dedicated for
preventing and responding to cyber-attacks against wireless systems such as IoT
devices, satellite systems, Wi-Fi and Bluetooth. Reverse engineering, through the Lab,
is applied on systems to identify weaknesses and tackle resulting cyber-attacks. The
Lab is currently up and running.
Raising Awareness
EG-CERT organized 40 on-site and online sessions and activities for different groups, including women,
youth, children, seniors and Persons with Disabilities (PwDs), in addition to civil society organizations,
universities, and state agencies. A total of 3,100 citizens participated in the sessions. EG-CERT also launched
six awareness campaigns through social media. The campaigns helped reach 1,100,000 social media users
of different age groups.
EG-CERT strives to create a safe cyber environment for citizens, with a special focus on youth. It carried
out more than 10 awareness sessions for university students and young employees in state agencies. To
make the Internet a great and safe place for kids and teens, EG-CERT was keen on reaching school students
in different parts of the country to raise their awareness and educate them about online safety. Seminars
and awareness sessions were also held for staff in several ministries, government agencies, different
organizations, and business associations.
EG-CERT also delivered educational and awareness sessions for women of different groups, in contribution
to the women’s empowerment national efforts, as demonstrated through initiatives aimed at advancing
women’s rights. EG-CERT also reached people with visual, motor or intellectual disabilities through
customized material that suited each and every disability.
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 International Conferences and Exhibitions
Provision of Training In 2022, EG-CERT participated in several international and regional events, most notably:
In 2022, EG-CERT organized several cybersecurity awareness and
training sessions, most notably:

A training course in collaboration with the Organization of the

Islamic Cooperation Computer Emergency Response Team (OIC-
CERT). The cooperation with OIC-CERT earned Egypt recognition as
a key player in advancing cybersecurity in the Islamic world.
Training courses on cybersecurity were provided within the
framework of Digital Egypt Builders initiative (DEBI). The courses
provided an in-depth training in cybersecurity, qualifying the
trainees to respond to cyber-attacks and safeguard the national
digital infrastructure.
Two training courses (beginner and advanced levels) were provided
within the Sectoral Incident Response Center Cadre Development
Program.
Training courses were provided for the Armed Forces’ satellite unit,
in areas including digital forensics, cybersecurity operations center,
and incident handling.
A training course was held by NTRA for members of the
Administrative Prosecution, under the title “Intellectual Property,
e-Signature and Cybercrimes”. On the sidelines of the training
course, EG-CERT Head delivered a session, titled “Role of the
Egyptian state in countering cyber-attacks”, at the Judicial Training
Center.
Arab Security Conference 2022
In September, EG-CERT participated as a government partner in the sixth edition of the Arab Security Conference.
It was organized by the Arab Security Consultants (ASC) in Cairo and online, under the auspices of the ICT Minister
and State Minister for Military Production. During his participation, the ICT Minister delivered an opening speech.
The Information Technology Industry Development Agency (ITIDA) also participated as a strategic partner. The
Conference was aimed at empowering business leaders to think more thoroughly to attain effective information
security and ensure economies of scale and growth in the era of digital transformation. A lineup of speakers and
experts joined the Conference, including a representative from NTRA, who delivered a talk in a managerial session
titled “Cybersecurity strategy in the digital transformation era.”
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 Regional Cybersecurity Week 2022
In November, EG-CERT participated as a member of the
technical committee in the Regional Cybersecurity Week 2022,
organized by the ITU Arab Regional Cybersecurity Center (ITU-
GISEC Global 2022 ARCC), in Muscat, Oman.
In March, EG-CERT, representing Egypt, participated in the Gulf Information Security Expo and Conference (GISEC) EG-CERT participated in a number of events during the
Global 2022, taking place in Dubai, the UAE. It is the leading gathering ground for the cybersecurity community Regional Cybersecurity Week, including the 10th Arab Regional
worldwide. The event brought together top cybersecurity enterprises from 40 countries, CISOs from major Cyber Drill - Applied Learning for Emergency Response Teams
corporations across the Middle East, Africa and Asia, government dignitaries and cyber leaders, regional and (ALERT) and the 10th Regional Cybersecurity Summit, which
international innovators and global experts to decisively lead cybersecurity transformations across sectors and discussed the best strategies for tackling cyber threats in the
nations. Fourth Industrial Revolution.
During the Regional Cybersecurity Week 2022, EG-CERT was
elected as a member of the Board of the Organization of the
Islamic Cooperation – Computer Emergency Response Team
(OIC-CERT).
In addition, EG-CERT was re-elected as a member of OIC-CERT
Steering Committee.
34th Annual FIRST Conference
EG-CERT participated in the 34th Annual
Conference of the Forum of Incident Response
and Security Teams (FIRST), held on June 26-
NatCSIRT 2022
July 1, in Dublin, Ireland. The annual conference In July, EG-CERT participated in the 17th Annual Technical Meeting for CSIRTs with National Responsibility (NatCSIRT
provides a forum for sharing goals, ideas, 2022) in Dublin, Ireland. The meeting provided a forum for national CSIRTs to share information, tools, techniques,
and information on how to improve global and strategies that address problems unique to CSIRTs that are responsible for a nation or economy.
cyber security. FIRST is a front-line enabler
in the global response community, providing
access to the best practices, tools, and trusted
communication with its member teams. UN-Singapore Cyber Fellowship Programme
In August, EG-CERT attended UN-Singapore Cyber Fellowship Programme, jointly launched by the National
University of Singapore (NUS), in partnership with Cyber Security Agency of Singapore through its ASEAN-Singapore
Cybersecurity Centre of Excellence (ASCCE) and the United Nations Office for Disarmament (UNODA).

GFCE Global Annual Meeting 2022

In September, EG-CERT participated in the Global Forum on Cyber Expertise (GFCE) Annual Meeting 2022, in The
Hague, the Netherlands. The Meeting brought the GFCE Community together to reflect on the GFCE developments
and activities, explore the GFCE coordination role in identified areas (e.g. gender, UN processes, regions), and
exchange ideas and updates on key topics.
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GITEX Global 2022
EG-CERT was an official speaker at the largest technology exhibition in the world, GITEX Global, held in October
in Dubai, the UAE. The annual tech event featured global technology players and covered the latest trends and
innovations from a variety of sectors.
Cybersecurity Innovation Series
In March, EG-CERT participated in the Cybersecurity Innovation Series (CSIS)- Egypt Edition, held in Cairo. CSIS
brought together cyber and IT executives across Egypt and North Africa from the most targeted industries to discuss
risks, environments, and solutions that are specifically designed to help secure the infrastructures.
In September, EG-CERT attended the fourth edition of CSIS. The event provided a platform for cyber experts across
the region to brainstorm on the strategies that they can implement to build a secure environment for the citizens.
COP 27
EG-CERT heavily engaged in COP 27 preparations; it took the necessary measures to secure the venue and participants
from cyber threats and attacks. The Team checked for breaches and attacks by examining networks and systems,
supervised the team dealing with cybersecurity incidents, and monitored all networks and system records during
the conference.
Jordan’s National Cyber Security Center
Experts from EG-CERT visited the National Cyber Security Center in Jordan, cooperating with the Center to promote
its readiness to participate in the Forum of Incident Response and Security Teams (FIRST). EG-CERT also reviewed
the regulatory frameworks of the Center and the steps for dealing with cybersecurity incidents and response plans.
In addition, the Team cooperated with Jordanian experts to review the national cybersecurity policies in Jordan to
ensure addressing cyber-attacks. EG-CERT also cooperated with the Jordanian team to develop proactive plans to
protect the national critical infrastructure from potential cyber threats.
National and International Cyber Drills
In 2022, EG-CERT organized several national, regional and international cyber drills, within the framework of a
national plan for enhancing cybersecurity and data protection. The drills came as part of EG-CERT efforts to assess
readiness and response to cyber-attacks, in line with the National Cybersecurity Strategy.
The drills comprised simulations of cyber-attack scenarios, with the aim of enhancing communication and cooperation
in assessing readiness and response to cybersecurity incidents. Participants in the drills were also trained to respond
to incidents and manage crises and disasters by coordinating with target groups, forming task forces for responding
to cyber-attacks, and communicating with national entities to agree on the schedule and level of training.
Furthermore, EG-CERT delivered technical training to several entities, provided the necessary interactive platforms,
assessed the technical roles of participants, and made sure those roles in simulation were fulfilled.
Second Africa Cyber Drill
In September, EG-CERT participated in the Annual Cyber Drill of the Africa Computer Emergency Response Team
(AfricaCERT). The event was held to test the capability of Computer Security Incident Response Teams in African
economies. The Drill aimed to test the response capability of participating teams facing the following scenarios:
Business Email Compromise, SQL injection, and Supply chain vulnerabilities. The scenarios were designed to reflect
the real-time environment.
10th Arab Regional Cyber Drill
In November, at the Regional Cybersecurity Week 2022, held in Oman, Muscat, EG-CERT participated in the 10th
Arab Regional Cyber Drill-Applied Learning for Emergency Response Teams (ALERT). The Drill was organized by
the ​ITU Arab Regional Cybersecurity Centre (ITU-ARCC) and hosted by Oman National CERT. EG-CERT successfully
completed six drills, ranking first among the participants.
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Mansoura University CTF 2022
EG-CERT created challenges for the cybersecurity Capture the Flag (CTF) competition at Mansoura University. CTF is
a cybersecurity competition or game with a purpose to locate a particular piece of text called a flag that may be on
the server or behind a web page. The competition simulates real scenarios of hacking a remote site or exploiting a
vulnerability on a specific application.
Cyber Maneuver for Ministries
The Egyptian Cabinet’s Information and Decision Support Center (IDSC) in cooperation with EG-CERT, held a cyber
maneuver in March. Ministries of Civil Aviation, Water Resources and Irrigation, Health and Population, Petroleum
and Mineral Wealth, Electricity and Renewable Energy, Foreign Affairs, Finance, Trade and Industry, Social Solidarity,
Agriculture and Land Reclamation, Tourism and Antiquities, and Housing, Utilities, and Urban Communities
participated in the maneuver. IDSC, the National Media Authority (NMA), and NTRA took part as well.
The maneuver aimed to imitate some scenarios of cyber-attacks to promote communication and participation
to measure the response and readiness to combat cyber incidents nationally. The training targeted conducting
maneuvers with 28 bodies on two phases at the level of ministries and government agencies.
International Agreements
In an effort to strengthen cybersecurity, raise efficiency, ensure readiness and optimal response to all forms of
cybercrimes, and protect the national digital infrastructure, EG-CERT concluded partnerships and cooperation
agreements with top international organizations and major companies specializing in cybersecurity, most notably:
Kaspersky Lab Middle East
EG-CERT has signed an MoU with Kaspersky Lab Middle East, a global leader in next generation cybersecurity
solutions and services, offering premium protection against all kinds of cyber threats.
University of Ottawa
EG-CERT has signed a cooperation protocol with the University of Ottawa in Canada, within the framework of Digital
Egypt Builders Initiative (DEBI). The aim is to grant DEBI students a professional master’s degree in AI, robotics or
cybersecurity from the international university.
Trend Micro
EG-CERT has signed an MoU with Trend Micro, the global leader in enterprise cloud security, XDR, and cybersecurity
platform solutions for businesses, data centers, and cloud environments.
Arab Academy for Science and Technology
EG-CERT and the Arab Academy for Science, Technology and Maritime Transport (AASTMT) has signed a cooperation
agreement within the framework of providing a cybersecurity program.
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Telecom Egypt
Telecom Egypt provides integrated telecommunications services that offers a wide range of fixed line and retail
telecommunications services, data, broadband, VPN, ADSL, shared hosting, and managed ICT services to domestic
and international customers. For over 165 years, Telecom Egypt has been serving the Egyptian market as the country’s
first integrated telecom operator. Telecom Egypt is committed to being the best source of total communication
solutions, while dedicating its resources to build a better tomorrow for its employees and community through
responsive services and honest business practices. Building on its robust network infrastructure, Telecom Egypt
supports the country’s digital transformation plans. In 2022, Telecom Egypt achieved a remarkable progress in
fulfilling its vision of becoming an integrated ICT provider and positioning Egypt as a leading digital hub.

International Infrastructure
Telecom Egypt has established itself as one of the largest submarine cable operators in the region. Its relentless
efforts, coupled with Egypt’s perfectly centralized location in the heart of the world, have helped transform the
country into a pivotal international hub for global communication networks connecting Africa, Asia, and Europe.
Telecom Egypt has an excellent track record of helping customers extend their network to reach to global
destinations. Telecom Egypt has been serving customers in Egypt, the region, and beyond, using state-of-the-art
technology, reliable infrastructure solutions, and a wide network of submarine cables connecting the Red Sea and
Mediterranean Sea.
Construction of Submarine Cables
By continuously progressing its infrastructure and connectivity, offering more resiliency, diversity and protection,
Telecom Egypt now owns and operates a large number of submarine cables, connects cable systems from the East
and the West, and is continuously serving and investing in new ones. Telecom Egypt is aggregating its existing and
planned projects to offer end-to-end connectivity to Africa and connect both its east and west coasts to Europe via
its submarine system.

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Grid Telecom
In December, Telecom Egypt and Grid Telecom, a subsidiary of the Greek Independent Power Transmission Operator,
signed a collaboration agreement to build a submarine system connecting Egypt and Greece. The system connects
Port Said to Crete Island—becoming the shortest, lowest latency Mediterranean path between Egypt and Europe. It
extends northwards to the Balkans region and adjacent important destinations in Central and Western Europe, and
southwards to the Arabian Peninsula and other regions in Africa and Asia.
The planned connectivity between the two countries will serve the growing data traffic between Africa, Asia, and
Europe, creating a new reliable telecommunications corridor interconnecting the three continents. It is the shortest
possible path crossing the Mediterranean basin to reach the Balkans region, as well as other important destinations
like Genoa and Marseilles, using hybrid terrestrial and submarine networks.
This agreement was preceded with the signing a strategic Memorandum of Understanding (MoU), in February
which sated the ground for the exploration of different connectivity options between Greece and Egypt, through
existing and future optical fiber links. This was followed by the signing of a Heads of Agreement to build this new
submarine system extending the mutual international reach to neighboring countries.
Mobily
In June, Telecom Egypt and Saudi Operator, Mobily, signed a strategic MoU to build the first direct bilateral
submarine cable system to connect Egypt and Saudi Arabia. The strategic agreement sets the ground to explore
different extension options, including westwards to Europe through Telecom Egypt’s diverse trans-Egypt routes
and eastwards to the Arabian Gulf over Mobily’s network, utilizing both companies’ state-of-the-art networks and
international reach through their existing and future optical interconnectivity to neighboring countries. This new,
high-capacity fiber optic submarine cable line aims to support the demand associated with the surge in data traffic.
SEA-ME-WE 6
In February, Telecom Egypt, along with the Southeast Asia-Middle East-Western Europe 6 (SEA-ME-WE 6) consortium
members, announced the construction of a 19,200 km-long submarine cable system connecting multiple countries
between Singapore and France. The new cable will extend Egypt’s reach as it crosses over Telecom Egypt’s distinctive
infrastructure through the trans-Egypt network of new geo-diversified crossing and landing points from the other
cables in the SEA-ME-WE family.
SEA-ME-WE 6 provides an additional layer of diversity and resilience for the high traffic density route between
Asia and Europe, strengthening the overall network of each consortium partner. The added flexibility helps service
providers in the consortium to rapidly scale capacity, protect traffic from faults, and lower the total cost of network
ownership.
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EMIC-1
In June, Telecom Egypt and Aqua Comms, a leading provider of global submarine connectivity services, signed
a crossing and landing agreement for the Europe Middle-East India Connect 1 (EMIC-1)—a new intercontinental
submarine cable and terrestrial fiber system.
Under the agreement, Telecom Egypt will provide EMIC-1 with a seamless optical path between East Africa, Asia,
and Europe. This will be the first modern cable along this route, connecting up to three billion people to the Internet
and accommodating the growing demand for data.
Medusa Submarine Cable System
In March, and on the sidelines of the Mobile World Congress (MWC), Telecom Egypt signed a landing party agreement
with AFR-IX Telecom. The agreement aimed at creating a landing point in Egypt for Medusa, a major submarine
cable system in the Mediterranean Sea.
Medusa will be an 8,760 km long submarine cable system with 24 fiber pairs and a capacity of 20 Tbps per fiber
pair. It will link the Mediterranean countries through 16 landing points, connecting Portugal, Spain, France, Italy, and
Greece with North African countries, including Morocco, Algeria, Tunisia, and Egypt.
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Egypt Landing of Submarine Cables
Devoted to offer its partners geographic diversity, Telecom Egypt is pursuing its plans to boost its international
infrastructure by building new landing stations on the Mediterranean and Red Seas, that will be connected
via new diverse terrestrial and submarine crossing routes in Sinai Peninsula. To date, Telecom Egypt owns and
operates 10 submarine landing stations, which are connected over 10 diversified terrestrial crossing routes.
Telecom Egypt connects 14 landing submarine cables, 12 of which are crossing.

Red2Med
Internet Corridor of Egypt
In October, Telecom Egypt inaugurated its new submarine cable, Red2Med,
which runs from Ras Ghareb landing point in the Red Sea to the Port Said In 2022, Telecom Egypt put the finishing touches to Internet Corridor of Egypt
landing station in the Mediterranean Sea through the Internet Corridor of (ICE), also known as the ‘golden route’ in El-Morshedeen Road. ICE is a 200 km
Egypt (ICE). Red2Med is also a breakthrough in the transit paths for submarine one-of-a-kind crossing route connecting the new Suez 2 and Port Said 2 landing
cables linking the continents of Africa, Europe and Asia. stations. This new terrestrial fiber optic route runs through El-Morshedeen
route on the west bank of the highly-secured Suez Canal campus.
Red2Med offers a new crossing solution composed of three segments, which
are detached from the conventional public roads:
From the south, the Red Sea submarine festoon cable links Ras Ghareb,
Zaafarana, and Suez
Then extends to ICE (terrestrial route) from Suez to Port said
Finally, connects to the planned Mediterranean Sea submarine festoon cable
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2Africa
In November, Meta and Telecom Egypt, members of the 2Africa consortium, announced the first landing of
the 2Africa submarine cable in Egypt at Ras Ghareb in the Red Sea. Upon completion of the project in 2024,
2Africa will have extended to 46 locations across Africa, Europe, and Asia.
The 2Africa submarine cable system is designed to deliver seamless international connectivity to approximately
three billion people, representing 36% of the global population and connecting three continents: Africa,
Europe, and Asia.
At 45,000km, 2Africa will be the longest submarine cable ever deployed, serving communities that rely on
the Internet for services, from education to healthcare and business, with all experiencing the economic and
social benefits that come from this increased connectivity.
New Landing Stations
In July, President El-Sisi inaugurated a number of Digital Egypt projects, including three submarine cable landing
stations in Ras Ghareb, Zaafarana, and Sidi-Kerir. The new landing stations reflect the efforts made to transform
Egypt from a data-transit country to a data host, with 90% of the data exchanged between Asia and Europe crossing
Egyptian land and water territories.
To date, Telecom Egypt owns and operates 10 submarine landing stations, which are connected over 10 diversified
terrestrial crossing routes. Telecom Egypt connects 14 landing submarine cables, 12 of which are crossing.
Cairo-Amman-Baghdad (CAB) System
Telecom Egypt signed a strategic agreement with Orange Jordan on creating a highly reliable terrestrial system
connecting Iraq to Europe through Jordanian and Egyptian territories.
The new system, commercially known as Cairo-Amman-Baghdad System (CAB), has been operational since the
third quarter of 2022. It capitalizes on the distinguished international infrastructure that both operators possess,
providing high-quality services via diversified and flexible paths to meet the growing demand for communication
services in the Iraqi market.
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Data Centers
Telecom Egypt seeks to exploit Egypt’s geographical location, available resources, comparative advantages, and
capabilities to provide an enabling and attractive environment for investors and hyperscalers, aiming to establish
and operate data centers in Egypt.
Egypt has the potential to attract greater investments from international development partners based on digital
inclusion, resilience, economic integration, and privacy protection. In addition, the abundance and surplus of
electric power, an increasing renewable energy share (expected to reach 42% by 2035), the low-cost construction
labor, highly skilled ICT calibers, and low operational expenditures (utilities, rent, and others), enables Egypt to
become the new destination for building and operating hyperscale data centers serving the MEA region.
Furthermore, Egypt’s perfectly centralized location in the heart of the world makes it a critical international hub
for the global communication network, connecting Africa, Asia, and Europe, and thus bringing the country a step
closer to becoming a regional data center hub. In addition, Egypt has an Internet backbone that connects over 60
countries via 14 submarine cables of terabytes (which will increase to 19 within the next three years), while the land
cables transmit more than 80% of the data transfer between Asia and Europe. Moreover, Egypt owns and operates
ten landing stations that are all linked to one another via at least two diverse crossing routes, amounting to a total
of ten crossing routes--with more to come in the future.
Regional Data Hub
In July, President El-Sisi inaugurated Telecom Egypt’s Regional Data Hub (RDH), during the opening of a number of
“Digital Egypt” projects. The project coincides with the country’s efforts to expedite the development of Egypt’s ICT
infrastructure and digital services as well as contribute to the regional digital transformation. Telecom Egypt’s new
data hub is very well connected to Mediterranean and Red Sea submarine landing stations, giving it access to more
than 60 countries around the globe. The new data center will be the first in the country with the Uptime Institute’s
certifications in the Design, Constructed Facility, and Operational Sustainability categories.
EG-IX
In April, Telecom Egypt launched EG-IX, the first open access Internet exchange point in Egypt. EG-IX is powered by
AMS-IX and hosted in Telecom Egypt’s RDH. The new Internet exchange enhances the digital experience of Internet
users in Egypt, Africa, and the Middle East.
EG-IX is based on the IX-as-a-Service (IXaaS) solution offered by AMS-IX, the world leading interconnection platform
service provider. It acts as an open access Internet exchange platform for large content delivery network, application,
cloud providers and telecom carriers who are looking to enhance the digital experience of end customers in the
MEA region.
Furthermore, EG-IX supports Telecom Egypt’s efforts to improve the quality of Internet services in Egypt. It also
reinforces Egypt’s position as an international connectivity hub, emphasizing the potential of the region’s booming
digital sector.
Cloud4C CLOUD4C
A CtrIS Company
In November, Telecom Egypt signed a cooperation agreement with Cloud4C, a leading SAP strategic partner. Under
the agreement, Telecom Egypt hosts a local focal point for Cloud4C to provide “RISE with SAP” services through the
RDH. This step aligns with the government strategy to accelerate digital transformation, increase reliance on cloud
services, meet the demand for data services and improve cybersecurity.
Furthermore, Cloud4C, in collaboration with Telecom Egypt, is constructing a cloud data center to provide data
hosting services within Egypt to address the need for SAP services from various key sectors such as finance, health
care, and others.
Lumen IP Transit PoPs
In October, Telecom Egypt and Lumen, a leader in enterprise technology for the 4th Industrial Revolution and a Tier
I Provider, signed an agreement to deploy Lumen’s first IP Transit PoPs in Egypt, serving Africa, Asia, and the Middle
East. The two new PoPs are hosted in Telecom Egypt’s RDH and data center in Alexandria. The collaboration enables
both companies to offer robust, high-performance Internet services to local and regional operators in Africa, Asia,
and the Middle East, helping enhancing end-user experience.
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National Infrastructure
With the increasing digitization of the government and businesses comes a dire need for continued enhancement
of ICT infrastructure. Fast connectivity and greater reliability and reach of service delivery are only a few of many
great returns of sophisticated resilient ICT infrastructure. Ongoing investment plans to increase capacity and more
robust and widespread deployment of infrastructure will support ubiquitous broadband connectivity for households
and businesses and allow the country to meet its networking needs. For that, Telecom Egypt has been working to
upgrade and expand the country’s telecommunication infrastructure.
Ookla’s Speedtest Global Index
In 2022, Egypt ranked first among African countries for fixed
broadband Internet speed according to Ookla’s Speedtest Global
Index. Moreover, Telecom Egypt was named the fastest fixed network
operator and the best mobile video experience provider in Egypt.
This came as a culmination of Telecom Egypt’s sustained efforts and
significant investments for developing its infrastructure across all
Egyptian governorates by updating and expanding its international,
core, transmission, and backbone networks over the past years.
These efforts contributed to raising the median fixed broadband
speed and reaching 46 Mbps, compared to the median speed of 6.5
Mbps in 2019.
Smart Cities
Telecom Egypt is building the ICT infrastructure in the New Administrative Capital; 17 highly digitized other smart
cities are currently being built as well. This will connect districts and buildings to data centers, network nodes,
switches, and Internet of Things (IoT) devices and sensors. They are set to become smart and sustainable cities that
employ innovative solutions to provide better economic opportunities for residents, and improve citizen’s quality
of life.
Telecom Egypt is providing the infrastructure services for smart cities, especially the New Administrative Capital that
will provide enhanced services such as smart traffic and utility management via data centers. This is in addition to
providing smart cities services for many compounds across Egypt.
Strategic Agreements with Etisalat Misr
In June, Telecom Egypt and Etisalat Misr signed six commercial and strategic
agreements, the largest of which was a 10-year transmission agreement at a
total value of EGP 12.5 billion. The agreements stipulate that Telecom Egypt
provides infrastructure, access, and voice services to Etisalat Misr, allowing
Etisalat to provide premium services to its customers by capitalizing on
Telecom Egypt’s network.
The 10-year transmission agreement secures current and future expansions
of Etisalat Misr’s network on Telecom Egypt’s infrastructure. In addition, a
fiber to the site (FTTS) agreement was signed, under which Telecom Egypt
provides access services with ample capacities on optical fiber for Etisalat
Misr’s cell sites.
The two companies also signed an amended version of the 2017 national
roaming agreement. The aim is to meet Telecom Egypt’s demand for growing
capacities on Etisalat Misr’s network and allow for a more flexible and
appropriate mechanism for the expiry of the agreement.
National Roaming Agreement with Orange Egypt
In August, Telecom Egypt signed a commercial agreement with Orange Egypt
for national roaming services. The five-year agreement ensures that Telecom
Egypt continues to provide high-quality voice and data mobile network
coverage to its customers nationwide. The agreement provides a number
of competitive, technical, and commercial advantages that help boost the
development of Telecom Egypt’s services and enhance its position in the
Egyptian telecom market.
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Egypt Post
Egypt Post is one of the longest standing government organizations and an executive arm of the Ministry and
Information Technology (MCIT). It serves as a one-stop shop offering a wide array of public services. Due to its vast
network of more than 4,300 offices across the country, Egypt Post has become a favorite destination for receiving
high-quality fast and smooth services. For years now, post offices have been acting as a mega outlet for postal,
financial and Digital Egypt services.
Digital Transformation
Egypt Post has been a key player in implementing the national digital transformation plan. Offices
are modernized, operations are automated, infrastructure is upgraded, and modern technologies,
advanced solutions, FinTech and e-commerce are introduced, all as part of Egypt Post’s role in building
Digital Egypt.
Besides traditional services such as mail, postage stamps, savings accounts, parcels, and pension
disbursement, Egypt Post has been introducing new service categories, most notably the services of
Digital Egypt Platform.
In 2022, a total of 500 post offices delivered Digital Egypt Platform services to citizens, and 1,000
employees were trained to provide 59 types of services through the Platform. Egypt Post also delivered
163,329,00 orders of customers through the Platform.
Post Offices Development
Egypt Post has been forging ahead with its ambitious plan, hard work and optimal investment of assets. Its overhaul
plan is implemented at more than EGP four billion. Post offices and services are restructured, staff are upskilled,
financial inclusion is pursued, and more outlets are deployed, including postal kiosks and mobile post offices.
Egypt Post has 4,321 offices. Out of 500 new post offices, 270 were opened in 2022. Egypt Post is also developing the
infrastructure and improving efficiency within the post offices. In 2022, 700 post offices were developed, bringing
the total number of developed offices to 3,600.
Another development aspect in Egypt Post’s plan is equipping offices with advanced equipment, tools and systems.
A total of 1,146 Automated Teller Machines (ATMs) were installed in offices in 2022, bringing the total number of
ATMs to 1,799.
The ATMs offer several services, including cash withdrawal, balance inquiry, money transfer, password change,
account statements, cash deposit, bill payment, remittance, and contactless payment. Egypt Post also made available
11,000 point-of-sale (POS) terminals during 2022.
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Postal Kiosks - POSTXPRS
Egypt Post has been deploying postal kiosks known as POSTXPRS. A wide range of services can be obtained
through the kiosks, including digital government services as well as traffic services such as payment of
traffic fines, renewal of licenses, compulsory insurance, and others.
In 2022, Egypt Post installed 43 kiosks across the country, and they are fully operational.
Mobile Post Offices
In an effort to reduce congestion and overcrowding at peak times, Egypt Post has introduced and fully-equipped
several mobile post offices. Citizens through the vehicles, have access to basic services such as pension disbursement,
utility bill payment, remittances and others.
In 2022, Egypt Post added 50 mobile post offices, to bring the total number to 134 mobile post offices. The vehicles
were equipped with advanced systems and ATMs to deliver a variety of financial, postal and digital services.
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 Green Buildings
Eco-friendly services and green technology are
adopted in Egypt Post buildings and post offices.
In 2022, Aswan Post Office and Cairo Main Post
Office in Attaba successfully adopted green
technology, and they are on target to receive
the EDGE green building certification.
Post offices including Kashef in Damietta and
Technological Infrastructure Husseineya in Sharqia are being equipped with
eco-friendly services, in an effort to become
Realizing the role of a robust infrastructure in improving the work environment, developing services and delivering eco-friendly certified offices.
a seamless experience, Egypt Post has been working to upgrade the technology infrastructure in post offices.
Moreover, Abu Simbel Post Office and Egypt
In 2022, a local area network (LAN) was set up and put into service for 2,587 offices, some with copper cables Post premises in the New Administrative Capital
running at a 2 Mbps speed and others with fiber cables running at 4 Mbps. Wireless Internet connection was also are being prepared to accommodate green
set up as a backup in the event of a LAN malfunction. technology, with a goal set to receive the EDGE
In addition, an instant payment system was adopted in post offices and warehouses. The system is used in green building certification.
remittances, postage stamps, financial disclosure statements, bank cards, social housing TOR, among other services. Within the framework of Decent Life Initiative,
Fares Post Office in Aswan is now classified as a
green post office.

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Inauguration of Post Offices
Egypt Post’s huge network further expanded in 2022. It established 68 new post offices, bringing the total number
to 4,300 offices nationwide.
This comes as part of Egypt Post’s expansion and development plan, which involves modernizing existing post offices
and introducing new outlets. Offices are refurbished and equipped with advanced systems and modern technology,
helping provide high-quality services and a better experience to Egyptians nationwide.

Egyptian Postal Museum

In July, President Abdel Fattah El-Sisi opened the Egyptian Postal Museum in Attaba. In addition, the ICT Minister
paid a post-opening visit to the Egyptian Postal Museum. He showcased MCIT efforts since 2019, in renovating,
developing and expanding the Museum, as part of the efforts made to preserve national assets and heritage
buildings and within Egypt Post’s overhaul plan.
The development process involved using state-of-the-art technologies such as AI, QR codes, and Augmented Reality
(AR) to enrich visitors’ experience. From two halls, on a 530 square meters area, the Museum now has 15 halls and
extends over 7,000 square meters. Each hall is dedicated to one of Egypt Post’s development phases throughout
the years.
In addition, the Museum’s collection is now bigger. It includes 3,000 items, up from only 1,250 previously. A number
of stored exhibits were extracted, restored, and displayed.
The Egyptian Postal Museum was opened for the first time to the public in 1940. Experts from Egyptian universities
were consulted in the restoration process and recruited to oversee the building’s restoration and renovation.
Cairo Main Post Office
In November, the ICT Minister opened Cairo Main Post Office in Attaba. The Office witnessed major development
and refurbishment, with its historic value and original design remaining intact. It was equipped with advanced
systems and technological solutions, offering all kinds of financial, postal, and governmental services as well as
Digital Egypt services.
Cairo Main Post Office extends over 1,220 square meters. It features 32 customer service counters, a three-
window VIP room, and a disability counter. The office now has three ATMs and seven customer queue displays.
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Smart Village Post Office
In December, the ICT Minister opened a new highly equipped Post Office at Egypt Post premises in Smart Village.
The new post office has the latest technological systems and solutions. It provides a variety of financial, postal, and
government services and Digital Egypt services to citizens.
Smart Village Post Office has a smart dynamic design and uses eco-friendly and energy-saving systems and
mechanisms. The Office spans 400 square meters. It has three customer service windows, two point of sale (POS)
terminals and two Interactive Teller Machines (ITMs).
Post Offices in Port Said
In January, the ICT Minister and Governor of Port Said inaugurated three developed post offices in Port Said: Port
Fouad, Suez Canal, and Port Said Main Office. The offices were developed and supplied with technology equipment
to provide different types of services, in addition to more than 100 services of Digital Egypt platform. There are 34
post offices across the city of Port Said.

New Administrative Capital Premises Post Offices in Beni Suef

In March, the ICT Minister inspected the construction site of Egypt Post’s new premises in the New Administrative
In January, the ICT Minister and Governor of Beni Suef opened three post offices: Beni Suef, El-Mermah, and Moqbel.
Capital. It was designed in a way that reflects Egypt Post’s authenticity and integrity, adding value to its reputation.
They were developed and equipped with modern systems and solutions, helping deliver a wide range of financial,
Modern technology and sustainable architecture strategies are followed in every aspect of the premises to reduce the
postal, and governmental services.
carbon footprint of the building. A number of effective approaches such as asset management and rationalization of
energy consumption are also adopted to protect the environment. In Beni Suef, 80 out of 120 post offices were developed. The remaining offices are being modernized and optimized
to deliver a variety of services.
The new premises extends over 5,383 square meters. It consists of a ground floor, seven storeys, two basements,
and service rooms with full facilities.
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Post Offices in Fayyoum
In May, the ICT Minister and Governor of Fayoum opened Qalhana, Tamiya Main and El-Gon Post Offices. They were
developed and equipped with the latest systems and technological solutions to provide all types of financial, postal
and governmental services. The opening was part of Egypt Post’s role in Decent Life Initiative.
Post Offices in Minya
In August, the ICT Minister and Minya Governor opened two post offices in Minya: El Shabab w El Mostaqbal in El
Menia El Gadida, and Maasaret Mallawy in Mallawi. The offices were modernized and equipped with state-of-the-
art systems and solutions to deliver a wide range of financial, postal, and governmental services.
There are 207 post offices across Minya governorate, 79 of which are targeted within Decent Life. El Shabab w El
Mostaqbal Post Office serves nearly 40,000 citizens. Maasaret Mallawy, however, serves 60,000 and was opened as
part of Decent Life projects.
Post Offices in Alexandria
In September, the ICT Minister and Governor of Alexandria opened three
post offices in Alexandria: Al Saraya, Bolkly, and Smouha Post Offices. They
were modernized and equipped with the latest technological systems
and solutions to provide all kinds of financial, postal, and governmental
services to citizens.
The three offices deliver different types of postal, social and financial
services such as pension disbursement, current accounts, local and
international transfers, correspondences and parcel services, express
mail; electricity, water and gas bill payment, postal savings services, and
landline payment. The offices are equipped with ATMs and the latest
surveillance, fire and anti-theft alarm systems.
Post Offices in Qena
In September, the ICT Minister and Governor of Qena opened four post
offices: New Qena, Al Ashraf, Abou El-Goud, and Nag Hammadi Post
Offices. They were developed and equipped with latest technologies.
Abou El-Goud Post Office was developed within Decent Life Initiative,
serving about 8,000 citizens, while Al Ashraf Post Office serves 40,000
citizens. As for the New Qena Post Office, it serves around 7,000 citizens.
Nag Hammadi Post Office serves nearly 250,000 citizens. All four offices
deliver Digital Egypt Platform services in addition to a wide range of
postal, social, and financial services.
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New Solutions
As part of its efforts to keep up with the advancement of technology, Egypt Post developed and rolled out a number
of high-tech sophisticated services. The aim is to achieve excellence, provide high quality services and meet citizens’
needs and expectations.
Cashless Payment System
In March, Egypt Post launched a cashless payment system using world-class advanced solutions. The
system was launched within Egypt Post’s plan to adopt the best technological solutions in services and
transactions.
To help achieve financial inclusion, the system enables Egypt Post’s customers to pay for different services
such as traffic fines, school fees and housing projects. Customers can also pay for different postal services
such as parcel shipping and postage stamps, through POS terminals available at post offices nationwide.

Wassalha
In January, the ICT Minister witnessed the launch of Wassalha, an advanced
shipping service that capitalizes on AI and GIS technologies. Wassalha is
one of the logistic services provided by Egypt Post to serve e-commerce
customers (merchants and buyers). It provides door-to-door shipping
services, helping connect sellers with buyers.

Bareedi
The digital postbox solution is a service provided in cooperation with Beyon Connect and fully hosted in
Egypt. It facilitates national secure communication between the public sector, private businesses, and
Egyptian residents in one secure, convenient, sustainable, and spam-free digital space.
Bareedi helps streamline day-to-day digital communication while complying with international personal
data protection, data sovereignty and privacy laws. It was launched as part of the national efforts to achieve
sustainability and reduce the carbon emissions resulting the traditional physical delivery of millions of mail
Yalla Super App items.
In February, Egypt Post launched Yalla Super App, which was developed in cooperation with Visa and PaySky. Yalla
is the first super app in Egypt, the Middle East and Africa. It allows broader access to a variety of services for
individuals, merchants and payment service providers (PSPs) and helps achieve financial inclusion.
Yalla Super App features a wide range of services and solutions, including Yalla Money, Yalla Bills, Yalla Pharmacy,
Yalla Offers, Yalla Mall, Yalla Insurance and Yalla Transportation. It also includes information on locations of ATMs
and post offices, Win loyalty program, and governmental, educational and housing services.
The App has previously won the Postal Innovation Award by the Postal Union for the Mediterranean (PUMed).

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Agreements
In 2022, Egypt Post signed a number of agreements and cooperation protocols with a number of entities, whether
to enhance Egypt Post services, promote e-commerce or assist other entities to improve their services.
Estadat
Egypt Post’s investment arm, Post for Investment (PFI), signed an agreement in February with the sports management
company “Estadat Holding”. The partnership agreement aims to develop the sports industry and discover talented
youth nationwide.
Misr Petroleum
In February, Egypt Post signed a cooperation protocol with Misr Petroleum on enabling e-payment and e-notification
services to the company’s clients through post offices.
Misr Petroleum’s clients can submit their payments at 4,200 post offices, in addition to mobile post offices and kiosks
through the electronic collection and notification service. The service allows for keeping a record of the amounts
paid electronically and keeps the company updated with details of the payments made through post offices.
Saudi Post
Egypt Post and Saudi Post (SPL) signed a cooperation agreement in February, on exchanging remittances between
the two countries through post offices. The aim is to serve nearly three million Egyptian expatriates in Saudi Arabia
by allowing them to send money to their families in Egypt through post offices.
Beyon Connect
In March, Egypt Post and Beyon Connect—a subsidiary of Bahrain Telecommunications Company (Batelco)—signed
an agreement on establishing a new joint venture to deploy digital postbox solutions.
Under the agreement, Beyon Connect made available its leading market innovations OneID and OneBox to host
“Bareedi” in Egypt. Bareedi is the first digital postbox in the Middle East to facilitate national secure communication
between the public sector, private businesses, and Egyptian residents in one secure, convenient, sustainable, and
spam-free digital space.
Secure and Smart Documents Complex
In April, MCIT, Egypt Post, and the Secure and Smart Documents Complex signed a cooperation protocol on issuing
a single card to facilitate citizens’ access to government services. The role of Egypt Post involves issuing the card
and managing its lifecycle, the POS network and the lifecycle of the POS applications available. This is in addition to
handling procedures related to the use of the card and cashless payment services, delivering the cards to citizens,
and providing support through the Call Center 16789.
Misr Insurance and Egyptian Trade Union Federation
Egypt Post signed a cooperation protocol with the Egyptian Trade Union Federation and Misr Insurance, in May.
Under the agreement, customers seeking insurance policies offered by Misr Insurance can submit their requests
through Post Offices. The Offices, using modern digital systems, also collect insurance premiums. The aim is to raise
awareness of insurance services and empower different segments of society, especially owners of small businesses
and SMEs, in rural villages.
Galala University
In May, Egypt Post signed a cooperation protocol with Galala University. Under the protocol, a wide range of services
are made available to the academic personnel, students, and employees at Galala University through post offices.
Students can pay tuition fees, use e-payment services, and create accounts to receive money. Other services include
remittances, funds, salaries, savings accounts, and Yalla prepaid cards, in addition to other services related to
scholarships, graduation projects, training, and research.
ECOnsult
Egypt Post and environmental consultancy optimization service provider, ECOnsult signed a cooperation protocol
in June. The aim is to adopt climate change adaptation mechanisms in Egypt Post’s operations, strategies and
development projects, according to Egyptian laws and international agreements. This is in addition to carrying
out programs for designing and establishing buildings for Egypt Post using the latest technologies and sustainable
architecture systems. This helps reduce the buildings’ carbon footprint by making optimal use of resources and
energy, helping protect the environment, adapt to climate changes and achieve resilience.
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AXA Egypt
The Post for Investment (PFI), affiliated to Egypt Post, signed an agreement in July with AXA Egypt, a worldwide insurer,
asset management and innovative multiline insurance services provider. The aim is to establish a microinsurance
firm.
The agreement makes available a range of value-added insurance services to low-income segments, which are not
heavily targeted by the formal economy.
Pursuant to the agreement, the two sides conducted a feasibility study on the establishment of a joint venture
dedicated to tailoring microinsurance products and services for mass consumer segments that lack access to
financial services in general, and insurance solutions in particular, including, but not limited to, micro entrepreneurs,
SMEs, seasonal workers, self-employed, blue-collars, smallholder farmers, and others.
SCPT
In July, Egypt Post and the Société Congolaise des Postes et Télécommunications (SCPT) signed a cooperation
agreement on automating the services of Congolese post offices. Under the agreement, Egypt Post provides technical
support to develop the services provided at SCPT post offices, trains SCPT employees, and transfers expertise to
hone their skills and improve SCPT performance. The aim is to achieve economic growth and facilitate intra-African
trade in line with the development of postal institutions worldwide.
Aman Microfinance
In September, Egypt Post and Aman Microfinance signed a cooperation agreement, under which people are able
to collect and repay microloans through post offices, mobile post offices, and postal kiosks. The aim is to empower
owners of small businesses and SMEs as they run their projects.
The agreement is within Egypt Post’s strategy for facilitating access to microfinance services to help achieve financial
inclusion and improve the livelihoods of all segments of society.
Decent Life Foundation
Egypt Post and Decent Life Foundation signed a cooperation protocol in September, on disbursing monthly financial
aid to the neediest groups through post offices.
The protocol is within the framework of the Decent Life presidential initiative. The aim is to support unprivileged
households; provide better financial, social, health, and educational services, and improve the quality of life for
citizens in rural villages.
SAP SE
In September, Egypt Post and SAP SE signed an agreement on establishing a RISE with SAP Private Cloud Edition, in
addition to modernizing software applications and introducing best global practices of postal services.
The agreement aims to modernize Egypt Post’s operations by adopting Rise with SAP services and leverage SAP
Signavio portfolio, which offers designing, documenting, streamlining and modeling services, helping raise efficiency
and improve overall performance.
Plug and Play Tech Center
Egypt Post and Plug and Play Tech Center forged a partnership, under which Egypt Post becomes a founding partner
in the Innovation Platform for Digital Transformation (DX) Program. The platform facilitates the transfer of unrivaled
tech expertise from the heart of Silicon Valley to start-ups in Egypt. Participating startups are offered office spaces
at Creativa Innovation Hub in Sultan Hussein Kamel Palace in Cairo, and around 30 start-ups are granted access to
acceleration and incubation programs.
Khazna
Egypt Post and Khazna signed a cooperation agreement to serve pensioners through Khazna mobile application,
in collaboration with Prime Business Consulting, which provided the project’s theoretical and methodological
frameworks. Under the agreement, pensioners can receive three times the value of their pension through Khazna
App and repay in up to 12 installments at 4,300+ post offices.
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Egypt Post in Numbers - 2022
Postage Stamps
Postage stamps provide a glimpse of the important things or events. Realizing the significance of this powerful tool
30,789,705 465,346 in honoring national and international heritage, Egypt Post issues a variety of commemorative postage products on
some of Egypt’s and the world’s historic occasions.
Money Orders Cash Collection Transactions
with revenues: with revenues:
EGP 794,442,888 EGP 22,174,012
Egypt Stamps Official Website
6,749,242 24,326,353,00 “Egypt Stamps” official website, http://stamps.egyptpost.org/ acts as a digital archive of all the postage stamps
issued by Egypt Post from 1866 to date. The website serves stamp collectors, postal historians, and the general
Governmental Money Orders Governmental Service Transactions public by providing information on postage stamp.
with revenues: with revenues:
EGP 379,745,475 EGP 240,953,583,79 The website has more than 3,500 digital copies of stamps issued across 155 years. Information on the stamps was
provided and drafted by experts, following guidelines by the Universal Postal Union (UPU) and renowned philatelic
societies. Stamps are scanned and uploaded with related information and images on the website, sorted into
categories (commemorative, regular, airmail…etc.).
Egypt Post is working to include an online store on the website, where visitors can buy stamps and other products.
In addition, Egypt Post, after a seven-year hiatus, has resumed the printed materials business, such as flyers, and is
sending an e-mail newsletter on commemorative publications.
In 2022, Egypt post issued 27 commemorative items (stamps, commemorative sets, and cards) on different
3,595,149
Governmental Payment
3,633,366
Issued bank cards for current,
170 million
international (incoming and
occasions, most notably National Police Day, the centennial of the Declaration of Independence of Egypt, UN Climate
Change Conference (COP 27), World Post Day, the 75th anniversary of the establishment of the State Council, the
90th anniversary of the establishment of Egypt Air, the centennial of the discovery of King Tutankhamun’s tomb,
Transactions savings, prepaid, Meeza, outgoing) and domestic shipments Beheira National Day, July 23rd Revolution anniversary, the 49th anniversary of the Sixth of October War victory, the
with revenues: pensions, and other accounts celebration of 30 years of Egyptian-Armenian relations, and the announcement of Cairo as Capital of Culture in the
(registered mail, parcels, EMS,
EGP 8,572,087,453 Islamic World for 2022.
snail mail and others.)

Financial Surplus
Egypt Post exceeded its FY 2021-2022 target, recording a financial surplus of EGP 3.825 billion and a 20% net profit
growth. The total services revenues amounted to EGP 4 billion pounds—a 19% growth.

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Human Capacity Development
Capacity development is fundamentally about unlocking transformative change.
It is the process through which individuals, organizations and societies obtain,
strengthen and maintain the capabilities to set and achieve their own development
and to lead any process of change and transformation. Capacity development is the
key to developing performance, accelerating digital transformation and increasing
productivity and economic growth.
Seeking to build Egyptian citizens; strengthen their skills and abilities; and
develop the processes and resources that organizations and communities need
to adapt, and thrive in a fast-changing world, the Ministry of Communications and
Information Technology (MCIT) has pursued a strategy for capacity development,
based on a hierarchical methodology that begins with rapid initial training for a
broad base of people, then focusing on specializations in smaller numbers, with
extensive and in-depth education. Adopting a collaborative approach to promote
human and institutional capacity development, MCIT seeks to raise professionals’
competitiveness and improve young people’s skills and knowledge, to build their
capacities, empower them to find job opportunities, maximize their chances of
obtaining non-traditional jobs and lead the change they aspire to.
Developing ICT Capacity
MCIT endeavors to promote specialization and acquisition of specialist skills in the various ICT fields to meet
the labor market demands locally and internationally, and equip youth with necessary skills and tools to
move toward a knowledge-based society. MCIT, with its different training departments and various academic
affiliates, including Egypt University of Informatics (EUI), the Information Technology Institute (ITI) and
the National Telecommunications Institute (NTI), has designed and launched several training and human
development programs and initiatives, which help accelerate digital transformation and build Digital Egypt.
During 2022, MCIT, and its affiliates, provided training to 125,000 trainees at a cost of about EGP 700 million.

Egypt University of Informatics- A Gateway to the Science of the Future

The Ministry of Communications and Information Technology (MCIT) has established Egypt University of
Informatics (EUI), in collaboration with the Ministry of Higher Education and Scientific Research, to be the first
specialized university in the Middle East and Africa in ICT related fields. EUI seeks to create a specialized ICT
community and equip young people with digital skills to fill in-demand jobs in local, regional and international
labor markets.
EUI welcomed its first generation of undergraduates in October 2021 at its campus in the Knowledge City, in
the New Administrative Capital. Students are open to the sciences of the future through 16 academic programs
and tracks, provided by the four unique faculties: Computing and Information Sciences, Engineering, Business
Informatics, and Digital Arts and Design.
One of the values set upon establishing EUI is to provide high-quality education based on international
standards. EUI has been cooperating with several top-ranked universities until EUI gained the reap of its
efforts through partnering with Purdue University- West Lafayette (PWL), ranked 4th in Engineering on US
News 2022, for its electrical and computer engineering programs. This is in addition to the University of
Minnesota, Twin Cities, in the US, ranked 29th in Computer Science on US News 2021, for its computer
science program with all its tracks. EUI students earn a degree from EUI and another from a foreign partner
university. Successful candidates under a dual degree agreement can spend their senior year abroad at the
partner university campus, conditioned to maintain their GPA. The partner university offers some blended
courses during the first years of their study at EUI premises.
Back in 2021, EUI implemented a program of scholarships for high school (Thanaweya Amma) graduates and
provided 29 full scholarships for top achievers of high school graduates for the academic year 2021-2022, including
tuition fees, transportation, and living expenses for expatriates in Madinaty. The full scholarship for top achievers
was an initiative from President Abdel Fattah Al-Sisi, supported by the ICT industry and Egyptian banks.
Through continuous efforts with ICT partners, EUI has successfully offered 21 full scholarships for the academic year
2022-2023. The University has provided equipped housing for the expatriate full scholarship students in an entire
building in “Madinaty”, in addition to another building in “Al Rehab,” considering the factors of security, safety,
hygiene, and proximity to the University. EUI also offers a range of partial scholarships to high school graduates
based on their Thanaweya Amma percentage and its equivalent for other certificates.
EUI workforce has increased by 33% in 2022 compared to 2021, including full-time and part-time academic and
administrative staff members. This increase reflects the University’s workload growth to achieve its strategic goals.
In addition, EUI second phase is currently being implemented, aiming at expanding the construction of the eight
new buildings that will be finalized by 2024.

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Establishing Partnerships
EUI has partnered with several prominent ICT entities to conclude fruitful cooperation protocols. During 2022, EUI
signed a number of agreements, with several entities, including Microsoft, Teradata Egypt, and Telecom Egypt to
enhance the education system and training programs provided to EUI students. In addition, potential collaboration
between EUI and IBM in the training opportunities and internships provided for EUI students are being discussed to
be implemented within the coming years.
Telecom Egypt
In August, a cooperation protocol was signed between EUI and Telecom Egypt. The protocol aims to provide financial
support by Telecom Egypt to finance 16 full scholarships for the top high school graduates nationwide. Telecom
Egypt is a strategic sponsor for the student’s academic studies at EUI within the initiative President Abdel Fattah
El-Sisi has launched.

Microsoft
In February, a Memorandum of Understanding (MoU) was signed with Microsoft. Signed by EUI, the MoU targets
introducing modern teaching methods and preparing EUI for the future to keep up with technological advancement
and higher education standards in the 21st century. According to the MoU, Microsoft creates smart classrooms,
implements modern teaching methods, trains students, equips them with future-ready skills, and enables access to
Azure Lab Services, which are first-class cloud computing and AI services. National Academy for Information Technology for Persons with Disabilities
In December, an agreement was signed between EUI and Microsoft. The agreement was aimed at providing a number In August, an MoU was signed between EUI and the National Academy for Information Technology for Persons
of gradual partial and full scholarships funded by Microsoft for outstanding students to study at EUI, covering the with Disabilities (NAID). The MoU aims to integrate and empower Persons with Disabilities (PwDs) in the higher
fees of one academic year at international partner universities. education system and support scientific research, development, and entrepreneurship in supporting PwDs.

Teradata Egypt
In September, an MoU was signed between EUI and Teradata Egypt on launching a hands-on training program
for university students in data analysis and AI. The MoU aims at enhancing cooperation between the two sides in
preparing and developing an integrated training curriculum for university students in AI and data science, focusing
on hands-on and industrial experience. This is in addition to enabling university staff and students to access the
Promoting Innovation, Participating in Charity and Sports Events
Teradata e-learning platform. The platform includes numerous learning resources specialized in data analysis and The academic year 2022-2023 witnessed remarkable progress for EUI at all levels, especially in terms of promoting
big data available on the platform, which Teradata obtained in agreement with the University of Arkansas in the innovation, hosting and organizing workshops, on-campus events, and student activities, and for making athletic
USA. achievements.

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 The Hackathon was organized as part of the preparations to
host the United Nations Climate Change Conference (COP27)
in Sharm El-Sheikh. Partners in Climathon included Egypt Post,
Intel, and the Information Technology Industry Development
Agency (ITIDA).
Winners received cash prizes of up to $5000, awards by AWS,
including AWS platform credits, access to AWS Academy
Learner Labs, advanced technology workshops, mentorship
opportunities, and recognition awards, including certificates
and trophies. The event agenda included an Awareness and
Learning Week, featuring webinars by senior experts, a Technical
Enablement Week, and advanced technology workshops and
activities.
At the end of September, Climathon closing ceremony was held,
where the ICT Minister bestowed prizes on the winning teams
and congratulated the distinguished participants. More than
1,500 students from more than 50 universities in 33 Arab and
African countries participated in the Hackathon in four climate
change-related themes. Climathon phases included several
qualifiers leading to the selection of 12 winning teams from
Egyptian, Jordanian, and Mauritian universities. The Hackathon
also had the Startups Competition for Egyptian startups in
climate change and sustainable development. Winning teams
in each theme were awarded financial prizes of USD 5000,
USD 3000 and USD 2000 for the first, second, and third places
respectively.
Climathon 2022
EUI organized the Climate Change Hackathon (Climathon) from August 28 to September 29, powered by Amazon
Web Services (AWS) and held under MCIT auspices. Climathon targeted undergraduates at different universities and
higher education institutes across Egypt and Arab and African countries to develop innovative ideas and solutions
through the effective use of technology to support global action on climate change and address challenges to
achieving Sustainable Development Goals (SDGs). The main themes of Climathon included Sustainable Cities, Clean
Energy, Empowering Communities, and Water Stewardship.

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 Egyptian Collegiate Programming Contest
The Faculty of Computing and Information Sciences at EUI seeks to engage students in extracurricular activities to
achieve its mission of building future leaders. EUI Competitive Programming Club (EUI-CPC), initiated by students
of the Faculty of Computing and Information Sciences, encourages its members’ participation in competitive,
challenging contests.
Eight teams from EUI-CPC members from the Faculty of Computing and Information Sciences and Engineering
participated in the Egyptian Collegiate Programming Contest (ECPC) held in August. The Faculty of Computing
and Information Sciences has prepared the participating teams ahead of time through online and offline sessions,
training camps, and on-campus contest simulations.

COP 27
In November, EUI participated in the United Nations Climate Change Conference (COP 27) through a session titled
“Tech-based Innovations for Climate Challenges”. During the session, EUI presented the innovative solutions created
by the winners of its climate change hackathon, Climathon. The solutions have been developed by teams of university
students and startups from Egypt and Arab and African countries. The session also reviewed two promising Egyptian
climate change startups who won the Climate Hackathon Awards for startups. The session was moderated by EUI
President, attended by a number of leaders from MCIT and specialists from the ICT sector, in addition to students
and startups winning in Climathon 2022.

Living in the Future

EUI-Faculty of Digital Arts and Design participated with 45 students in the “Living in the Future” virtual conference
held in November. The conference was held in cooperation between Nottingham Trent University (NTU) and Galala
University to engage students in finding innovative solutions for the climate change threat, increase awareness and
express the threat through artwork. EUI students were invited to join the conference to present their creative arts,
which were praised and admired by the audience.
Cybersecurity Contest
In last day of the 26th edition of Cairo ICT 2022 Exhibition and Conference, EUI witnessed the victory of three of
its students at one of the cybersecurity competition rounds, organized by the Ministry of Higher Education and
Scientific Research, in November, at Egypt International Exhibition Center (EIEC).

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Sports Events
EUI supports student-athletes enrolled at championships coincided with the academic study and exams. EUI
postpones and reschedules their exams and provides them with the courses and lectures they could not attend.
This is in addition to the approval of EUI Board of Trustees to grant scholarships to outstanding students in sports in Shahd Ahmed, EUI second-year student at the Faculty of Computing and
recognition of their excellence and raising Egypt’s flag in international events. Information Sciences, also received many medals at the Egyptian Championship
for Speedball, including a silver singles medal, silver doubles medal, silver relay
medal for women, and the silver singles medal for the Speed Ball Teams.

Nagham Gad, a first-year student in the Faculty of Computing and Information

Sciences, won the first place and a gold medal in the National Shooting
Championship (Target Sprint) for athletes under 21 years old at the Pyramids
Sporting Club.

Lujyne Mohamed, a first-year student at the Faculty of Business Informatics,

achieved first place with her teammates in the 4*100 relay in the National
Swimming Championship, organized by the Egyptian Swimming Federation.

EUI student, Mohamed El Gendy, a student at the Faculty of Business Informatics and member of the national team
of Union Internationale de Pentathlon Moderne (UIPM) Senior World Championships, hosted in Egypt, has won
the UIPM silver medal. Honored by the ICT Minister, Mohamed continued to break records after winning gold and Farida Abdelbaky Hassan, a second-year student at the Faculty of Computing and
silver medals in the Pentathlon Junior World Championships in Poland, and was lately named “The Best Junior Male Information Sciences and a Horse-Riding team member at Spirit Horse Riding
Pentathlete during the 72nd Congress for the Union Internationale De Pentathlon Moderne (UIPM) in Monaco. Academy, has scored 20th place out of 210 competitors with her horse “Shakira”
at the Equestrian National Championship for Show Jumping.
Moreover, the Basketball Team for EUI won the gold medal at the Sports Festival Tournament, organized earlier for
Egyptian Universities. EUI Athletics Team also won the silver medal in 100 meters in the same tournament.

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Charity Events
In conjunction with World Breast Cancer Awareness Month, ENACTUS
Club organized the Pink Day to highlight the multiple aspects of this
disease and promote a healthy lifestyle.
The club also hosted the “Buy Food for a Good Cause” Bazaar for
a full day to donate the revenues generated to Baheya Hospital for
breast cancer. All students, faculty members, and administrative staff
participated in this event at EUI premises. They eventually affirmed
their support for all women fighting this battle and their ability to win
it with patience and inner belief, enabling them to defeat this disease.
The event came in support of Baheya Hospital with breast cancer
awareness. It comes in line with EUI commitment to supporting the
community and women, especially when highlighting essential health
issues and the need for society to join forces to address them, and to
maintain the public health of all community members.
The Office of Student Life has also organized a blood donation
campaign for students and staff members for one day at EUI campus.
Receiving High-Level International Delegations
Out of its regional role as the first specialized university in the ICT fields in the Middle East and Africa, EUI was glad
to welcome various foreign delegations at its campus.
EUI welcomed the Minister of Technology and Science of the Republic of Zambia, at EUI campus in the Knowledge
City, in the New Administrative Capital. An introduction to the University’s advanced academic programs was given,
and the state-of-the-art facilities at the level of top international universities were showcased. The two parties
discussed means of capacity building and academic cooperation, and EUI presented Egypt’s leading experience in
cooperation with the ICT sector.
EUI, headed by its President, welcomed the Minister of Communications and Digital Economy of Nigeria, at its
headquarters, with a high-esteemed delegation to learn about the capabilities that the University possesses and
to discuss areas of cooperation between the University and its counterparts in Nigeria in capacity building and
specialized areas such as AI and cybersecurity.
EUI welcomed high-level delegations from the diplomatic missions of 20 Arab and African countries to enhance
academic cooperation. EUI President, senior officials and academic personnel at EUI accompanied the delegations.
They toured EUI campus and met the students to explore closely EUI features and capabilities and the benefits
offered to Egyptian and foreign students. EUI vision, mission, and academic programs were presented during the
visit.
Deputy Minister of Communications and Digital Transformation of Sudan has also paid a visit to the campus to learn
more about EUI facilities and scientific programs, and discuss means of scientific cooperation in the areas of digital
transformation.
In addition, a member of EUI Board of Trustees and the Founding Director of the Intelligent Manufacturing Systems
(IMS) Center at the University of Windsor visited the University.
Hosting Prominent Guest Speakers
Since its establishment, EUI has created extracurricular activities for students by hosting an endless list of prominent
guest speakers from reputable entities. A Board Member at the International Association of Management Technology
(IAMOT) lectured students on “The Role of Management Technology in Unlocking Nations’ Competitiveness”. The
Faculty of Business Informatics also welcomed the Founder of Nawah Scientific who delivered a lecture on pitching
investors.
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Information Technology Institute During 2022, ITI trained more than 6,000 young people on
in-demand skills for future jobs, through scholarships and
The Information Technology Institute (ITI) was established in 1993, aiming to develop youth capabilities post graduate programs, 16000 learners through summer
and skills through a diversified set of capacity-building programs and professional advanced coaching. training programs, and 135000 through Mahara- Tech
ITI seeks to support MCIT strategy through equipping Egyptian youth with the ICT skills needed to platform, in areas including IoT, data analysis, AI, information
enhance their job opportunities in the domestic, remote working and freelancing markets, in their security, embedded systems, business robots, and digital
native language. arts. The employment rate of ITI graduates reached 85%.
For 30 years, ITI has kept updating its training portfolio of services through continuous monitoring
of future global tech trends, as well as the country’s national and mega projects and reflecting these
changes upon different scholarships and programs offered for Egyptian youth, which include for Developing Skills for Building Digital Egypt
example: AI, content design, game development, media and animation, cloud computing, cybersecurity,
data analytics, among others. Nine-Month Professional Training Scholarship
Tech Ambassadors Initiative
ITI rich programs served thousands of Egyptian young people from different Egyptian governorates, Intensive Code Camps for Fresh Graduates
who graduated from different academic backgrounds and built on their academic experience leveraging Early Career Build Up for University Students
their future employment opportunities. In addition, ITI has established a wide network of partnerships Juniors Program
with industry and academia, to develop its curriculum and help reach out to talents in most of Egypt’s
universities and governorates. Reaching Out to Untapped Talents Nationwide
ITI has established a wide network of partnerships with industry and academia, to develop its curriculum CREATIVA Innovation Hubs
and help reach out to talents in most of Egypt’s universities and governorates. ITI rich programs Long Life Learning (Mahara Tech - Freelancing and Remote
served thousands of Egyptian young people from different Egyptian governorates, who graduated Working Initiatives)
from different academic backgrounds and built on their academic experience leveraging their future Community Services
employment opportunities. ITI Events
ITI students study the technical disciplines across the various ITI branches nationwide, such as Cairo, Establishing Industry and Academia Partnerships
Alexandria, Assiut, and Ismailia, and at CREATIVA Innovation Hubs in Aswan, Qena, Sohag, Minya, Industry Collaborations
Menoufia, and Dakahlia. Academic Collaborations
More than 500 graduates of ITI programs have gained $118,000+ during their training period across
different ITI programs, in 2021/2022. ITI students have obtained 800+ job opportunities from various
freelance websites in different countries prior their graduation, including the USA, Europe, the Persian
Gulf, and Egypt. These job opportunities are related to many technical disciplines, such as web
development, graphic design, and mobile application creation.

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Developing Skills for Building Digital Egypt
ITI training services are offered to different segments of society, including professionals, fresh graduates,
undergraduates, school students, juniors and those with general ICT knowledge, to enable the development of a
knowledge-based society. ITI offers full-fledged scholarships that range in duration from four weeks to nine months
for Egyptian university undergraduates and fresh graduates. It also offers a wide range of training services targeting
passionate learners from nine-year-old children to adults for creating his/her opportunity. Such trainings act as a
catalyst to bridge the gap between the talent supply of skills and the domestic, regional, and international market
demands.

Nine-Month Professional Training Scholarship

The program acts as a catalyst to bridge the gap between the talent supply skills and the domestic, regional, and
international market demands. The program is delivered in a hybrid model that guarantees to create interns deeply
passionate, committed and eager to become the best resilient leaders in their business bottom line. It offers a full-
fledged scholarship for selected Egyptian university graduates within five years of their graduation. The different
specializations in the program are being designed and implemented in collaboration with the industry and academia.
In July, intake 43 registration opened through which more than 15,000 applicants applied; more than 1,200 interns
were accepted throughout ITI branches and started their training across seven governorates.
During 2022, around 1,200 young people graduated from intake 42, studying different tracks covering the latest
technology trends across five governorates.
Tech Ambassadors Initiative
Launched in cooperation between ITI and the industry key providers, Tech Ambassadors Initiative aims to
qualify young people to become technology ambassadors and professional trainers to deliver ITI programs
according to the highest standards and in line with the latest technologies. The Program aims to build up a
team of professionals from the academia and others and create a base of certified trainers (Tech Ambassadors)
in disciplines with rapid and modern demand.
Around 350+ from ITI graduates and universities’ Tech Ambassadors were certified and accredited, during
2022, by ITI network of key industry players such as: Palo Alto in Cybersecurity; Red Hat in infrastructure open
source; and Amazon in cloud and ML.

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 Early Career Build Up for University Students
ITI Early Career Build Up Program was initiated in 2019 to develop
human calibers and provide specialized consultation services for
individuals and entities in the ICT domain. It is one of the most
ambitious programs that inspires Egyptian youth to deepen their
technological knowledge and shape their careers in the competitive
ICT markets. In cooperation with the Supreme Council of Universities,
the program provides comprehensive services that goes beyond
transferring knowledge into fostering excellence through training and
career guidance.

University Visits
The visits aim to raise awareness of undergraduates about
the career roadmaps of emerging technologies.
Online Career Talks
The talks provide digital learning nuggets on ITI online
platform “Mahra-Tech» in cooperation with the leading
industry experts.
Intensive Code Camps
Intensive code camps are provided during mid-year and
Intensive Code Camp for Fresh Graduates summer vacations.
Intensive Code Camp (ICC) program is implemented in collaboration with the governorates training centers to
capitalize on the existing infrastructure and reach out to youth in rural areas. ICC program provides a wide range of During 2022, a number of 700 visits across different universities were
different tracks that are aligned with the Egyptian governorates’ local identity as well as the relative market needs paid and 40+ career talks were delivered.
such as Textile Design in Mahalla, 3D Furniture Design in Damietta, Solar Power in Siwa, Web Development for
Tourism in Aswan, Digital Marketing and e-Content in Hurghada and others.
Interns applied what they learnt to build government-flavored products that serve the most popular sectors in each
governorate, through ITI premises within 94 IT centers all over Egypt. In 2022, a number of 3,450 young people
graduated from the ICC program.

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 Summer Camps Program
Summer Camps Program
ITI has concluded the Summer Camps training program for university students for the academic year 2021/2022.
The program was held in cooperation with Zagazig University, Damietta University, Kafrelsheikh University (KFS),
Ain Shams University (ASU), Tanta University, Benha University, Al-Azhar University, Delta University for Science and
Technology, Misr Higher Institute for Commerce and Computers, as well as Misr Higher Institute for Engineering and
Technology.
The training was provided to the students of the Faculty of Engineering, Faculty of Computers and Information,
Faculty of Science, Faculty of Fine Arts, Faculty of Arts, Faculty of Commerce, and Faculty of Artificial Intelligence
(AI). Lasted for 120 hours, the training included obtaining three training courses on “Mahara-Tech” Platform. It
also included the implementation of a hands-on project. Awareness lectures were also carried out to explore more
about the local and international labor market and its requirements.
The training covered disciplines, including “.Net Core,” Web Development using Vue, React Web Development,
Python, Business Intelligence (BI), Angular Web Development, PHP, Flutter Mobile Development, Architecture
Visualization, Mobile iOS Development, Mobile Android Development, Internet of Things (IoT) Development, 2D
Graphics, 3D Modeling, Network Security, Embedded Systems, Introduction in Computer Vision, Robotics, User
Interface (UI), User Experience (UX), and Social Media Marketing.
In addition, ITI has also concluded the Summer Camps training program for university students who completed the
academic year 2021/2022 at Alexandria University, Damanhour University, Alamein International University (AIU),
and the Arab Academy for Science, Technology and Maritime Transport (AASTMT).
Junior Programs
ITI is keen to capitalize on juniors’ passion to use technology and inspire them to
discover more about their ability to create and innovate in the fields of graphic design,
embedded systems, architecture visualization, cybersecurity, AI and others. The junior
programs also provide a tech day and an exploration visit prior to the learning journey.
During 2022, a number of 70 students from preparatory and secondary schools
attended the course for 60 hours.
ITI carries out also summer training programs for juniors during their summer
vacation, to raise their awareness and readiness and develop their skills. The design
of the programs is guided by the growing demand for specific skills and technologies.
In September, ITI concluded the “AI Track for Juniors” (Scratch & AI course), held at
all ITI branches across different governorates. The training aimed at raising children’s
awareness for their surrounding digital environment and developing their capabilities
in research, innovation, and creativity, for creating a better future for them. The
program lasted for 30 hours.
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Reaching out to Untapped Talents Nationwide
Seeking to develop youth skills via intensive programs, ITI provides rapid and equal access to learning and knowledge
transfer to build human capacities, through CREATIVA Innovation Hubs, Mahara -Tech, freelancing Initiatives, online
platforms and online learning services.
CREATIVA Innovation Hubs
ITI seeks to serve thousands of Egyptian youth nationwide via its main locations and through CREATIVA Innovation
Hubs.
Creativa Innovation Hubs empower Egyptian youth by linking technology skills with the required demands, ranging
from the future job market, freelancing/remote job market and the entrepreneurial activities. Driven by the Egyptian
government and MCIT, the initiative has been implemented through ITI, the National Telecommunication Institute
(NTI) and the Technology Innovation and Entrepreneurship Center (TIEC).
Through CREATIVA Innovation Hubs, ITI delivered, in 2022, a number of courses and programs to upskill young people
nationwide. ITI provided training to 3000 learners, through the training programs provided to undergraduates in
different technologies such as: 3D modeling, analog IC design, business intelligence, cybersecurity, digital painting,
embedded systems and others,
Long Life Learning
ITI aims at extending the community of beneficiaries from the Egyptian youth, opening up new ICT
opportunities in different socio-economic sectors, and promoting the principal role played by the digital
tools and applications within the daily lives of Egyptian citizens. Learning outreach defies the challenges
of space and time allocation resources to reach out to wider youth and professional populations through
unconventional innovative learning methodologies and models.
To that end, Mahara-Tech platform and Freelancing and Remote Working Initiative have been launched.
Mahara-Tech
Empowered by the digital revolution and transcending geographic boundaries for different learners and
experts to learn virtually anywhere anytime, Mahara-Tech platform has been launched. The platform values
diversity, innovation, and connection where learners can sign up according to their skill set or talents. The
platform introduces Career Talks in collaboration with industry experts, international content providers as
well as partnership with industry players’ career development initiatives. The uniqueness of Mahara-Tech
is evident in being the repository of Arabic content, which supports Arab and Egyptian youth to start their
professional career in IT, and in offering a variety of courses in sign language to serve Persons with Disabilities
(PWDs). Whether the learner is a technology novice or an expert seeking to widen his technological horizon,
Mahara-Tech is the right platform to explore, with the authentic technological terms blended with Arabic
explanation for the ease of learning, or with all English content provided with Arabic subtitles.
Since its launch, the number of 435,000 learners were able to obtain certificates for completing their training
through Mahra-Tech platform.
ESCWA Digital Arabic Content
In 2022, Mahara-Tech platform won the ESCWA Digital
Arabic Content (DAC) Award for Sustainable Development.
The winners were announced during the Arab Forum for
Sustainable Development (AFSD), held in March. The
ESCWA DAC Award is an annual joint award between
the United Nations Economic and Social Commission for
Western Asia (ESCWA) and the World Summit Awards
(WSA) that recognizes efforts to develop digital Arabic
content for sustainable development in the Arab region.
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Freelancing and Remote Work Initiative
Freelancing and Remote Work Initiative has been launched to equip young people with freelancing and remote
work skills, and make available good-paying job opportunities. The initiative is implemented in collaboration with
several freelancing platforms, helping build the youth’s capabilities and develop their freelancing skills.
During 2022, ITI offered new training courses in freelancing as part of the Freelancing and Remote Work Initiative.
The courses covered topics including freelancing basics, and how one can start as a freelancer on Arab and foreign
freelancing platforms such as Upwork, Mostaql and Khamsat. The training was provided through Mahara-Tech. It
introduced non-traditional forms of employment, online freelancing, how to earn in USD and tips to get paid on
freelancing platforms. The training also provided an introduction of those platforms in Arabic and sign language.
Trainees learned how to improve their profiles, land suitable jobs, get paid, and transfer earnings to their bank
accounts.
Community Services
ITI brings forward over a decade worth of product engineering and support to the community with state-of-the-art
labs and a talented team. ITI provides an on demand and self-service environment through IoT labs, AI lab, maker’s
space and e-learning studio.
Internet of Things (IoT) Lab
ITI has established the IoT Lab to support the training programs where young Egyptians and startups develop
applications in different fields, most notably smart cities and universities, as well as applications that serve the
health, education, transportation, energy, water, and environment sectors. The IoT Lab is part of the hands-on
training efforts of the Institute’s IoT academy, which offers Professional Training Programs such as the Nine-Month
Scholarship, as well as Intensive Training Programs.
The Lab offers a variety of training courses in IoT technologies. Young people from Cairo, Giza, Alexandria, Sharqia,
Damietta, Kafr El-Sheikh, Minya, Dakahlia, Menoufia, Qena, Aswan, and Sohag joined the courses.
During 2022, ITI welcomed nearly 600 trainees from different governorates to its IoT Lab, as part of the Summer
Camps program.
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Organizing Webinars and Hosting Global Events
During 2022, ITI organized several webinars and seminars, including the Practical Introduction to Quantum
Computing; AI and ML in Agriculture and Environmental Applications; Quantum Cryptography and Future of
Cybersecurity; Think Like an Egyptian; Data Science: Start your Career Path; Cyber Security Awareness and Career
Path Selection; Agile Experience: Challenges and Opportunities; Mixed Reality in Education; Providing Meaningful
Access to an Evolving Multilingual Internet; Introduction to Green IT; Web3 Gaming – Blockchain and Non-Fungible
Tokens (NFTs); and others.
In addition, ITI organized and hosted a number of global events and other interactive events during 2022.

‘Interior Design School’ Event

ITI participated, in April, as an Academic Partner, in the
Interior Design School (IDS) 2022, held at the Greek Campus,
Cairo. The event brought together top-notch designers in
Egypt. Its agenda featured a number of talks by prominent
speakers, lectures by experts and academic professionals,
panel discussions, an exhibition and networking activities.
This is in addition to holding workshops in interior design
and furniture and product design.
IDS 2022 agenda also included the IDS Awards Ceremony
where the winners of the Meta Architecture interior spaces
Run Double Jump competition were announced, receiving total cash prizes of
$3,000.
ITI Game Development Academy organized, in October, the indie game gathering Run Double Jump (RDJ) at ITI
premises in Smart Village. The event was organized in collaboration with the International Game Developers
Association (IGDA)- Egypt Chapter, and 2024 Studios. The event reflected the government-led efforts to nurture
talented and innovative young people and hone their IT, programming and game development skills.
RDJ aims to promote indie game development in particular and digital game development in general in Egypt and the
Middle East and North Africa (MENA) region. It brings together local developers, gamers, and students interested
in indie games. Developers have the opportunity to exhibit, test and have their games assessed at the Indie Exhibit,
while gamers try new games before hitting the market.

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Career Expo
ITI organized ITI Career Expo, in June, at ITI premises in Smart Village. ITI Career Expo aimed at facilitating effective
communication in the ICT sector and the job market. Around 70 major companies, institutions, government agencies,
and banks participated in the event, offering more than 2,000 job opportunities to ITI graduates and introducing
emerging technologies.
The event featured workshops delivered by 30 speakers and experts from local and international companies,
sessions to educate graduates about employment and available job opportunities, and activities explaining the
benefits of working in the IT industry.
Establishing Industry and Academia Partnerships
Believing in ITI mission to support Egyptian youth to improve their career opportunities by developing their skills
and prepare them for highly in-demand jobs, ITI is welcoming all partnerships and strive to reinforce the ICT sector.
This partnership goes along interns’ learning journey, starting from the preparation of different programs’ design,
passing by the interns’ selection process, and continuous update of the training programs’ content. This is in
addition to developing new initiatives design, holding continuous workshops and hackathons, and recruiting the
interns. This long-lasting relation contributes to crowning ITI efforts in preparing better talents and achieving higher
employability percentage.
Industry Collaborations
ITI services with the industry include:
Supporting private sector business growth with a pool of Egyptian bright talents and alumni graduates;
Customizing academies to provide top-notch programs to secure industrial future business plans; and
Working hand in hand in regular hackathons and webinars with industrial key players.
In 2022, ITI developed partnerships that aimed at making the most out of the industry academies offered by the tech
giants of the ICT industries. Partnerships were developed with several giants like Amazon Web Services, Brightskies
Inc., Apple, EPITA, Fortinet Google, Microsoft, Pluralsight, Palo Alto, Red Hat, Unreal Engine, Vodafone, and others,
being the gurus of ICT industries regionally and globally.
Brightskies Inc.
In July 2022, ITI partnered up with Brightskies to organize a training program in the field of electric mobility, with
the aim of qualifying young people to specialize in that field and meeting the heightened demand for e-mobility
specialists in the job market.
Pluralsight
ITI has partnered up with Pluralsight to carry out the “ITI Tech Leaps” initiative. The aim is to enrich the content
provided on Mahara-Tech platform with a set of prime training tracks carefully selected by ITI technical experts,
qualifying the trainees to fill in-demand jobs in today’s workplace.
ITI Tech Leaps targets senior students at Egyptian universities, with priority given to students at the Faculty of
Engineering, the Faculty of Computers and Information, and the Faculty of Sciences (Computer Department).
The initiative covers a variety of tracks, including Data Analyst, IT System Administrator, DevOps Engineer, Cloud
Architect, Software and Quality Assurance Specialist, Android Application Developer, UI/UX (front-end) Developer,
MEAN Stack Developer, and Java Spring Developer.
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Amazon Web Services
In partnership with Amazon Web Services (AWS) Academy, AWS Training and Certification, and AWS Education
Programs, ITI organized the Artificial Intelligence Professional Program (AI Pro) postgraduate diploma. The
program helps equip learners with skills and certifications in AI, machine learning (ML) and cloud computing,
preparing them for industry-recognized certifications and in-demand, entry-level cloud computing jobs around
the world.
Kicked off in April 2021, AI Pro attracted 1,000 learners so far. ITI used AWS Academy and resources from AWS
Education Programs to provide course materials related to the AI/ML fields of study. Students have access to
long-running hands-on lab environments through AWS Academy Learner Labs.

Arab African International Bank

In partnership with the Arab African International Bank
(AAIB), ITI concluded, in November, the training of the National Bank of Egypt
first batch of the Cyber Security Academy, to train A cooperation protocol was signed, in March, between ITI and the National Bank of Egypt (NBE). The aim of the
and qualify human calibers in different technological protocol is to establish a joint training academy to prepare professionals and enhance their employment opportunities
disciplines. The training has lasted for 600+ hours over for the bank, in various technology specializations.
six months, targeting graduates of various faculties
The academy provides training in collaboration with specialized international companies to optimize the technical
in several IT disciplines, such as software, web
content in information security as well as the soft skills of presenting one’s résumé and experience on career
applications, and information security.
websites, culminating this with international certificates in those areas.
After completing their training, all the trainees have
Under the protocol, ITI and NBE cooperates to prepare professionals in advanced and high-demand technology
been appointed at AAIB different branches, thus
reflecting the significance of the training to upskill fields, most notably information security, data centers and user experience (UX). The training lasts 570 hours for each
youth to find suitable job opportunities. discipline, concluded with hackathons and specialized competitions that partially involve challenges that concern
NBE business, considered when selecting the best elements. The academy will provide employment opportunities
The second phase of the ITI-AAIB scholarship will be for some top-performing trainees.
implemented within the first quarter 0f 2023.
It is noteworthy that a cooperation protocol was Academic Collaborations
signed between ITI and AAIB, in 2021, aiming to upskill
and qualify young people to increase their chances of ITI is establishing cooperation along with various networks in cooperation with the Supreme Council of Universities
getting a job at AAIB in different technology domains. in private and governmental sectors, providing roadshows and visits, career clinics, elective ITI courses to
Under the protocol, ITI carries out training programs undergraduates, Tech Ambassadors and trainers.
for the benefit of AAIB and in line with its work plans. During 2022, ITI continued to extend its services through different programs for Tech Ambassadors, undergraduates
and post graduates to reach out to more Egyptian youth across 20 Egyptian universities and inside around 95
governorate information centers, such as Menoufia, Aswan, Luxor, South Sinai and Beni Sueif and more.
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National Telecommunication Institute
The National Telecommunication Institute (NTI) was established in 1983, as the Center of Excellence (CoE) for
telecommunication, education, training, research and development, and consultancy services. NTI invests in the
development of human resources, creation of qualified professionals and calibers, enhancement of scientific and
applied research to promote the development of the ICT industry. A reputed scientific, educational, and research
institution, NTI is well equipped to play a major role in the fast-paced development of the ICT industry, not only at
the national level but also at the regional level, including the Middle East and Africa.
Research and Development in ICT
One of NTI goals is to foster Research and Development (R&D) projects to promote ICT uses, thus promoting digital
transformation and building Digital Egypt. As a valuable tool for developing societies, R&D projects and ICT use are
considered innovation inputs that play a role in determining the probability of introducing technological and non-
technological innovations.
Cell Site Measurement Project
Implemented by NTI, in cooperation with the National Telecom Regulatory Authority (NTRA), the project measures
the cell sites of Mobile Network Operators (MNOs) in Egypt. Cell sites nationwide are re-inspected and the technical
reports that MNOs use to obtain licensing for administrative and local units of wireless access networks are issued.
The project aims to measure the effect of electromagnetic waves resulting from various wireless communication
systems on human health and the environment and explore ways to develop different technologies and methods
of operation. After obtaining the technical accreditation of their cell sites and their compliance with safety
requirements, MNOs obtain international certificates related to preserving the environment, such as the ISO.
During 2022, the level of the radiation power density of a number of main cell sites was measured across Egypt’s
governorates. Measurements for 2039 macrocells were made, including 448 macrocells for Orange, 810 for
Vodafone, 551 for Etisalat Egypt, and 230 for WE.
Printed Circuit Board Manufacturing
Equipped with state-of-the-art technologies, NTI design center implements and provides Printed Circuit Boards
(PCBs) manufacturing services. The center manufactures various sizes of high-quality PCBs for trainees, university
graduates, Small and Medium-sized Enterprises (SMEs) and business owners. Among the services provided by the
center are manufacturing, printing, complete assembling, welding, drilling, and cutting of electronic boards for 3D
PCBs.
In 2022, a total of 4770 PCBs were manufactured, including 1930 PCBs for the private sector, and 2840 PCBs for
university students.
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Human Capacity Development
As a scientific, training, and research institution, NTI provides high-quality, advanced post-graduate education
in telecommunications and other related areas to meet the demands of professional specialists in modern
telecommunication technology. Seeking to provide training, equip professionals, and develop human resources
capacity in the ICT-related fields, NTI concluded protocols and cooperation agreements with ministries, universities,
and international companies specializing in the ICT field.
During 2022, NTI trained 11685 people in communications technology. NTI carried out a range of specialized
training programs, most notably the Fiber Optics Training Program, Digital Egypt Youth (DEY) initiative for training
graduates and young recruits in the ICT fields, Wazeefa-Tech initiative, a training on VMware technologies, the
Summer Training program for students, and others.

Fiber Optics Training Program

Implemented in cooperation with NTRA, the Information
Technology Industry Development Agency (ITIDA), and NTI,
the Fiber Optics Training Program provides trainees with basic
knowledge and applied, technical and professional expertise
in the installation, operation, and maintenance of fiber
optic networks, helping them find promising and decent job
opportunities in this field.
The program targets providing training to 3000 young men
and women and Persons with Disabilities (PwDs) to establish, Digital Egypt Youth - Knowledge City-(Four Months)
operate and maintain fiber optic networks in Greater Cairo.
The initiative is offered as a full-fledged scholarship for selected fresh Egyptian university graduates within five
During 2022, training was provided to 537 trainees at all NTI calendar years of their graduation. It helps in bridging the gap between talent skills and regional and international
branches. A number of 34 training courses were provided to market needs. NTI collaborated with more than 25 national and multinational industry partners in more than 15
120 trainees at CREATIVA Innovation Hubs, in the governorates
professional tracks. Candidates join the initiative after a fine screening process conducted in cooperation with NTI
of Dakahlia, Menoufia, Minya, Aswan and Qena.
industry partners. Tracks are designed in cooperation with NTI industry partners to meet job profiles and ICT market
needs. Each track has a duration of four months including a technical program, and soft skills program, in addition to
a month of job training at the industry partner premises. After passing the track, candidates receive joint certificates
from NTI and its industry partners. The initiative targets providing training and qualifying 1000 fresh graduates per
year from Egyptian universities nationwide.
Digital Egypt Youth - (One Month)
The first batch started in October and a total of 398 trainees are being trained.
The Digital Egypt Youth (DEY) Initiative aims to support job creation and provide more potentials to the Egyptian
community. DEY is orchestrated through the establishment of integral, practical, high-quality learning ecosystem, NTI close cooperation with its industry partners helps secure the employment of the top-qualified trained
centered on the learner and supported by a distinctive content prepared by NTI and through the collaborative candidates. Cooperation protocols were signed with 22 ICT companies to participate in the implementation
effort with leading companies. The Initiative targets training and qualifying approximately 8000 trainees annually, of the project’s objectives, including but not limited to, Amazon, Etisalat Egypt, Vodafone, Huawei, WE,
including students, and fresh graduates from Egyptian universities. Cisco, VMware, Orange, Valeo, Avelabs and SEITech.
During 2022, training was provided to 5190 trainees and their approved certificates were issued. The various training
tracks were digitally promoted on NTI Facebook official page and website. A database was created for each training
phase of each technical track. Frequency Q&A was created to reply to learners’ inquiries on how to join the initiative Evening Digital Egypt Youth
and benefit from it. The scientific content was developed for the various technical tracks. Some training courses Within the Evening Digital Egypt Youth (DEY) initiative, training has been provided to 541 trainees through the
are being run with online interactive sessions using NTI devices and labs in different governorates, including Cairo,
implementation of 33 training courses in networks, IoT, graphics, optical fiber, web development, embedded systems,
Aswan, Dakahlia, Minya, Menoufia, Qena and Sohag. The employment rate reached around 70% of those who
participated successfully in the offered training programs. and NIS.
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CREATIVA Innovation Hubs
CREATIVA Innovation Hubs contributes to providing training and human development programs to meet the needs
of the labor market; promoting innovation and entrepreneurship programs to keep pace with global technological
progress; and implementing programs and initiatives to empower and integrate PwDs into society. It also promotes
the dissemination of the culture of creativity and innovation and the indigenization of technology in the different
governorates.
During 2022, a total of 100 training courses were implemented for 1050 trainees at CREATIVA Innovation Hubs in
Cairo, Aswan, Dakahliya, Minya, Menoufia, Qena and Sohag on networks, data security, fiber optics and integrated
systems. This is in addition to equipping NTI premises at CREATIVA Innovation Hubs in the governorates of Qalyubiya,
New Valley, Alexandria and Beni Suef.
For further info on Creativa Innovation Hubs, please refer to Chapter 5.
Wazeefa-Tech
A cooperation agreement has been signed between NTI and training companies to launch Wazeefa Tech
initiative. It aims to train Egyptian university fresh graduates, in a number of ICT specializations and help
them find jobs in related areas. NTI supervises the training programs provided by the training companies and
follows up their implementation. At the end of the program, trainees are offered a job opportunity. The cost
of the program varies based on the selected track and is covered by Nasser Social Bank (NSB), whereas the
trainees shall pay the loan after their employment in installments up to three years with zero interest.
During 2022, training of 278 trainees was completed. 100% of those who were trained were employed in local
and global ICT companies.
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VMware Cloud on AWS Training Program
NTI provides the needed technical support for trainers and other
institutes, under the umbrella of VMware IT and AWS Academies
program, to promote access to this type of educational and
training program and provide young people with the necessary
technical skills. Aiming to provide training to Egyptian graduates
and trainers on VMware technologies, the program targets to train
and qualify 200 trainees and 30 trainers on hardware technology
and virtual networks to meet the demands of the modern labor
market for digital transformation.
Post Graduate Diploma
During 2022, market studies in virtual networks were prepared in
cooperation with VMware Regional Academies, and the provided NTI has been offering a postgraduate diploma in information and communication engineering since 1993. The
training programs were updated based on the market needs. A diploma program is a 30 hours credit system offered in three terms. The first term delivers fundamental courses on
total of 14 instructors from the UAE and Ethiopia were trained on information and communication engineering. In the second term, students can choose one of two specializations:
the Academy’s VCTA-DCV course and 44 trainees were trained on “Artificial Intelligence and Modern Technologies” or “Advanced Telecommunication Networks”. In the third term,
professional courses. students conduct a graduation project that contains an analytical study in addition to a simulation of one of
the systems that have been studied. The post graduate diploma program is accredited by the Supreme Council
of Egyptian Universities. The last accreditation was in March 2022 by Decree No. 75 for five academic years. 46
students graduated in the academic year 2021-2022.

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DEBI Initiative
Launched by MCIT, Digital Egypt Builders Initiative (DEBI) aims to train and qualify fresh graduates from Egyptian
universities to build human capacities in modern technological applications and advanced specialization. NTI has
signed a joint protocol with MCIT to cooperate in implementing the initiative, through conducting personal interviews
for those applying for educational and training grants in ICT, to select the best applicants for the initiative. NTI also
participates in qualifying fresh graduates to be pioneers in ICT specializations and to lead the digital transformation
system in the country.
During 2022, NTI provided training to more than 400 trainees in the tracks of AI, Cloud Computing, FinTech, Robotics,
Python Basics, CyberOps Associate, VMware VCTA-DCV, Huawei-AI, IBM Data and Predictive Analytics, and Amazon
AWS Cloud.
Summer Internships Program
Under a joint protocol signed between NTI and ITIDA, the Summer Internships program
aims to train and qualify students of both the Faculty of Engineering (specializations:
electronics, communications, and computers) and the Faculty of Computers and
Information in several governorates across Egypt. The program targets the training of 1700
students annually from the first, second, and third years from the Faculty of Engineering
and the Faculty of Computers and Information and other higher technical institutes in
Greater Cairo, Alexandria, Delta, Upper Egypt, and Canal cities, at NTI premises. The
program aims to raise their efficiency according to the latest technological methods and
provide them with the opportunity to deal closely and acquire practical skills that are in
line with the requirements of the local and regional labor market, and win new global
markets.
During 2022, training was provided to 1844 trainees. A total of 91 training groups were held
in various technological tracks, including AI, Cisco CCNA, Cybersecurity, Cloud Computing
and Storage, Datacenter Virtualization, IoT, Fiber FTTH, and Amazon Public Cloud.
Short-term ICT training programs
NTI offers short-term ICT training courses on a regular basis, for government employees
and those working in the private sector, universities, and different institutes, with the aim
to raise the efficiency and boost the productivity of the people working in the ICT field.
During 2022, training was provided to 53 students (three groups) from Egyptian universities
and institutes (summer training program) on CCNA and Data Center courses. A total of 19
Cisco trainers were trained on network security, CyberOps and CCNA. The training was
provided to 30 trainers on AWS Cloud Foundation, AWS Solution Architect, AWS Academy
Data Center Technician at Amazon Academy.
In addition, a total of 63 training courses were implemented within the qualification
program for government sector employees to use IT; 986 employees in different
government sectors were qualified through the interactive, remote training system.
The training was provided to 227 trainees in 19 private training courses in fiber optics,
networks, PMP, IoT, embedded systems, CCNA, AI, and PCB. This is in addition to training
and qualifying 24 trainers of Huawei in HCIA-Security and HCIA-Cloud Computing.
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 Events, Seminars, Webinars, and Hackathons
During 2022, NTI held a series of workshops and seminars to introduce the latest technologies in ICT to young
people and employees of the ICT sector. In addition, NTI participated in a number of hackathons and events to
promote capacity building and innovation.

Grand Prize at Huawei ICT Competition

Egypt has participated in Huawei ICT Competition 2021-2022 Global
Final. The Egyptian team who registered in the competition was under
the supervision of NTI leaders. They won the grand prize in the Network
track of the Practice Competition, which examines students’ theoretical
knowledge and hands-on ICT skills as well as their teamwork skills.
Another Egyptian team has won the third prize in the cloud track of the
same competition, beating out 130 teams from 43 countries.
The two teams’ winning culminates in the training they received at NTI.
Each team consists of three college students from different Egyptian A workshop was held under the auspices of the ICT Minister in the Knowledge City in the New Administrative
universities. The two teams made it to the finals after finishing first in Capital entitled “Autonomous Vehicles: Opportunities and Challenges”. Speakers from relevant global companies
all stages of the competition, beating out 1,500 Egyptian students who (Amazon, Valeo and SEITech) and experts from NTI, NTRA, NAID, and around 150 young male and female graduates
participated in the national contests. of Egyptian universities participated in the workshop.
An awareness seminar was held for young graduates at NTI branch at CREATIVA Innovation Hubs in Aswan in
cooperation with Google Developer Group on the occasion of one-year practice in Egypt to explain and illustrate
the activities provided by NTI and how to register and join them.

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Digital Egypt Builders Initiative
Launched by MCIT, Digital Egypt Builders Initiative (DEBI) is a state-funded full scholarship in one of the in-depth
ICT disciplines, including Data Science and Artificial Intelligence (AI); Cybersecurity; Robotics and Internet
of Things (IoT); Digital Arts; and FinTech. It targets top Egyptian graduates at the faculties of engineering,
specialized in computer engineering, communications, electronics, and biomedical; faculties of computer
science; faculties of science, specialized in computer science or statistics; faculties of economics; faculties of
business administration; and faculties of fine arts and applied arts, nationwide.
DEBI aims at granting top graduates of different faculties a professional master’s degree from top international
universities. This is in addition to certificates in leadership and English language skills, from international
companies, and certified industrial training from ICT related companies. DEBI participants are selected
following specific admission criteria.
The initiative helps bridge the professional gap in the ICT sector and create a generation of
specialized professionals through providing technical and practical training delivered by
international companies, to equip learners with practical experience and sharpen their job
skills.
DEBI reflects a unique model of productive cooperation between the government, represented
by MCIT, and the international technology and skills training companies operating in Egypt.
The initiative also provides academic education in cooperation with major international
universities. This is in addition to raising the students’ cultural awareness with the aim to equip
learners with a set of skills to qualify them to compete at the local and international levels.
The course of study is completed in one academic year. By the end of the full academic year,
students earn a professional master’s degree granted by a partner university. They also
receive training certificates from international IT companies, a certificate in leadership and
management skills, and a certificate of proficiency in English.
DEBI is built on four distinct pillars:
Collaborating with top-notch universities to hone the technical skills of the initiative
participants;
Developing learners’ soft skills in cooperation with major international companies
and institutions specializing in developing management and soft skills;
Collaborating with major specialized companies to develop learners’ language skills;
and
Providing access to hands-on training through establishing partnerships with leading
ICT local and multinational companies.
In September, DEBI started accepting applications for the academic year 2022-2023. During
2022, three batches graduated. The first batch included 109 male and female students who
obtained a professional master’s degree from the University of Ottawa, Canada in three tracks:
Data Science and AI, Cybersecurity, and Robotics. A second batch of 34 male and female
students graduated from the University of Ottawa in Data Science and AI. This is in addition to
the third batch that included 55 male and female students from Queen’s University in Canada
in Data Science and AI.
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‘Seeds for The Future’ Program
Huawei Egypt, in cooperation with MCIT—represented by DEBI—and the Ministry of Higher Education and Scientific
Research has celebrated the graduation of a new batch of students participating in the eighth round of “Seeds for
The Future” Program.
A group of outstanding students from different Egyptian universities and DEBI learners participated in this year’s
round, in an open environment that enables online learning.
DEBI team has won in the “Tech4Good” competition held within the Program, on how to adopt ICT skills to face
contemporary social challenges. The team presented a smart application to improve the daily life of patients with
Alzheimer’s disease to help in their daily activities and ensure their safety, and alarm patients’ companions clearly
to avoid potential risks, using IoT, AI, and cloud computing.
Seeds for The Future is Huawei’s flagship global Corporate Social Responsibility (CSR) program. It was launched in
2008 with the aim to develop skilled, local ICT talents and bridge communication between countries and cultures.
The Program was implemented in 130 countries and regions, and was joined by more than 10,000 students from
over 500 universities.
Heritage Preservation Tours
In March, MCIT organized a series of tours to introduce the modern technologies used
in preserving, digitizing, and displaying Egyptian heritage, within the framework of DEBI.
The tours were organized in collaboration with the Bibliotheca Alexandrina’s Center for
Documentation of Cultural and Natural Heritage (CULTNAT) and the Ministry of Higher
Education and Scientific Research. They targeted students of the faculties of engineering,
and computers and information at different national universities.
The tours were organized at CULTNAT premises in Smart Village throughout March to
accommodate the largest possible number of DEBI participants.
Partnerships
MCIT has partnered up with national and international organizations operating in
Egypt, including Dale Carnegie and Berlitz to develop soft, leadership and language
skills of DEBI students. In addition, a number of agreements have been signed with
international academic partners to provide a joint master’s degree. Since its launch, a
series of agreements have been concluded between DEBI and prestigious international
universities, including Ottawa University in Canada, and Queen’s University in Canada.
As part of the partnerships with multinational ICT industry companies, around 423 of DEBI
students have succeeded in getting 1018 certificates with a minimum of two corticates/
student. The certificates have been awarded by a number of companies, including
Amazon Web Services (AWS), Huawei, Cisco, VMware, Autodesk, IBM, Microsoft, and
Dell, according to the specializations of DEBI students.
During 2022, a number of new partnerships with international academic and national
industry partners were established.
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University College Cork, Ireland
In February, a cooperation agreement was signed between the Information Technology Industry Development
Agency (ITIDA) and University College Cork (UCC), Ireland. The aim is to offer DEBI learners a master’s degree in
Valeo
Digital Cultures as a discipline in the Digital Arts program. To build up young people’s skills, MCIT signed in August, an MoU with Valeo. The MoU scope of work entails delivering
four technical talks every year on topics related to robotics and IoT, data science and AI, and cybersecurity. It also
Under the agreement, DEBI learners will have digital access to UCC student services. The courses cover 90 credit
includes delivering technical trainings/workshops for 50 of DEBI students on a yearly basis. In addition, Valeo will
hours, delivered over one year divided into three semesters. The first batch of the study program started in March
help propose graduation projects’ ideas, provide mentorship opportunities and internships for selected teams. Top-
2022, the second batch will begin in January 2023, the third in January 2024, and the last will complete the program
notch learners graduated from DEBI will be enrolled in a fast track selection and interviewing processes, based on
by September 2024.
the available job opportunities.
UCC was founded more than 170 years ago. It has been ranked 8th out of 1,000 universities worldwide in the Times
Higher Education (THE) Impact Rankings, the only global table to assess universities against progress towards the 17
United Nations Sustainable Development Goals (SDGs).

Universiti Sains Malaysia

5d-VR, Trend VFX, Creatures
In March, a cooperation agreement was signed between ITIDA and Universiti Sains Malaysia (USM). The agreement
aims at granting a master’s degree in business analysis within the FinTech track for students enrolled in DEBI. In August, MCIT signed three MoUs with top Egyptian companies, namely, Fifth Dimension 5d-VR, Trend VFX, and
Creatures. The MoUs aim at delivering a series of technology awareness sessions and webinars in the field of digital
The academic program lasts for one year, consisting of two semesters. Outstanding graduates of various faculties arts by supervising DEBI students’ projects, availing technical supervisors, facilitating a field experience for DEBI
and specializations such as economics, commerce, management, business administration, accounting, Business students with defined responsibilities and deliverables on existing projects based on the available opportunities,
Information Systems (BIS), marketing as well as engineering and computer science can enroll in this program. The if possible. This is in addition to suggesting ideas/sponsorships for graduation projects and evaluating/reviewing
first batch of the program started in March 2022, the second batch will begin in March 2023, the third batch will graduation projects’ ideas to ensure they meet the requirements of the job market.
start in March 2024, and the last one by February 2025.
Established in 1969, USM is a leading multidisciplinary research university. Under the cooperation, the teaching staff
of USM will provide courses in the business analysis program within the FinTech track, guide and advise students
enrolled in the program, suggest topics for students’ course projects and participate in projects evaluation.

Aman for Financial Services

Central Bank of Egypt In December, MCIT signed an MoU with Aman for Financial Services to build up the skills of students enrolled in the
FinTech track. The scope of work includes delivering a series of technology awareness sessions and webinars. Under
In July, MCIT signed an MoU with the Central Bank of Egypt (CBE), aiming to build up young generations. The scope
the MoU, Aman will supervise DEBI students’ projects, provide technical supervisors, facilitate a field experience for
of work includes organizing two seminars and an annual workshop for DEBI students to showcase the latest digital
DEBI students with defined responsibilities and deliverables on existing projects based on the available opportunities.
technologies used by the banking sector, provide proposals on the FinTech graduation projects and sponsor five
This is in addition to suggesting ideas/sponsorships for graduation projects and evaluating/reviewing the graduation
graduation projects annually. This is in addition to availing access to the “Fintech Egypt” job platform, supporting
projects’ ideas.
students’ participation in the business incubators/accelerators program (GRID), and organizing field visits whenever
possible to CBE cybersecurity laboratories.

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 Partnerships with Tech Giants
In May, MCIT signed 10 Memoranda of Understanding (MoUs) with tech giants to implement DECI. The
MoUs included cooperation with IT companies, such as:

Amazon Web Services (AWS)

Cisco

Dell Technologies

Google

Huawei

IBM

Microsoft

Valeo

Digital Egypt Cubs Initiative VMware

Launched in May 2022 by the Ministry of Information and Communications Technology (MCIT), Digital Egypt Cubs
Initiative (DECI) is a fully funded program offered to top-performing students, from the first year of preparatory
school to the second year of secondary school, in Egyptian schools nationwide. DECI aims to equip youngsters with
IT skills, helping create young talents with proven competence in emerging technologies and fulfilling the national
vision of keeping up with the sciences and requirements of tomorrow’s labor market.
The initiative aims to upskill top-performing students in Egyptian schools nationwide, in cooperation with national
and international entities specializing in different fields of technology, covering scientific and educational aspects.
DECI also includes activities that help develop soft and leadership skills.
DECI learners study a foundation program that introduces the basics and tools of modern technology, helping hone their
technology skills. The students, then, enroll in a specialized track of their choice, in a number of areas, including software
development and digital arts; networks and cybersecurity; Artificial Intelligence (AI) and data science; and robotics and
embedded systems. They also receive training on soft, life and leadership skills such as communication and presentation
skills, time management, team building, planning and leadership skills, entrepreneurship, and sustainable development.
Vodafone Egypt
The MoUs are aimed at cooperating with these global companies in providing virtual platforms and
laboratories in relevant technological disciplines and awareness, and organizing webinars for DECI students.
They also aim at providing the opportunity for outstanding students to participate in competitions and
field visits to the premises of these companies as well as cooperating in training the trainers responsible
for implementing DECI. This is in addition to organizing cultural, educational, and developmental activities
for DECI outstanding students.
This cooperation consolidates one of DECI goals, which is to build long-term partnerships with global and
local IT companies to upskill students joining DECI. The partnership between the public and private sectors
in implementing initiatives and projects aim at advancing the ICT industry.

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Orientation Sessions
MCIT organized an online orientation session on DECI in July. Officials from MCIT and DECI team shed light on the
main aspects of the initiative and the concerns of applicants for the first batch. They explained the screening,
selection, and admission processes, and responded to applicants’ inquiries and comments.
Pre-Assessment for Accepted Candidates
DECI executed, in August, the pre-assessment phase for all the accepted candidates, in cooperation with all public
universities nationwide, for approximately 12,000 students from 27 governorates. In addition, DECI executed an
additional pre- assessment in September for about 3,000 candidates who could not attend the first assessment
for an emergency.
Announcement of First Batch Accepted Students
In September, around 8,300 male and female students were accepted in DECI basic program. They were placed
according to their training levels (first, second, or third). Although targeting only 3000 students annually, the first
batch accepted 8300 students, due to the large number of interested and outstanding students who applied for
the initiative in its first year.
In addition, around 4,300 students have been accepted into a simplified program entitled “DECI-Lite”, the details
of which will be announced in January 2023. DECI-Lite has been created to support students who passed the
admission tests with a percentage lower than the percentage of acceptance in the basic program. MCIT seeks
to prepare and qualify the largest possible number of students in DECI, to equip them to compete the next year
with the applicants for the second batch of the initiative.
Launch of DECI First Batch
In October, after all procedures have been taken to select the accepted students for the first batch, a series of
webinars were held online to introduce students to DECI learning platform and classrooms.
Enrolled students started their access to the online training content through Udacity Learning Platform. The
classroom activities are like self-study lessons, two hours per week, including watching videos, practicing exercises
and solving quizzes for each module of their learning journey that are weekly planned.
In addition, every weekend, students have an online session for three hours with a session lead (trainer) to facilitate
and give more activities related to the module that was taken during the whole week; guide them to the proper
channels for answering their inquiries; and provide technical support for the content, projects, and any challenges
they may face.
Online interactive sessions on Fridays or Saturdays are around 255 sessions per week for the whole batch,
implemented by about 150 trainers at three training levels.
In the last week of each month, a physical session is held for four hours, in a training center to help students
communicate and meet each other according to their training levels; have some extra hands-on activities in
computer labs; and get assistance in their projects and periodical online assessments.
Around 57 training centers in the 27 governorates were involved in executing a total of 366 physical sessions in two
shifts (morning and evening), for all the three training levels.
Practical projects take place at the end of each training year according to the training level.
First Batch
Level One: 4586 students
Level Two: 3721 students
Level Three: 81 students
Total: 8388 students
Official DECI website: https://deci.gov.eg/
Hot Line: 15388
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Institutional Capacity Development
The Ministry of Communications and Information Technology (MCIT) is adopting an institutional development plan
which aims at qualifying a generation of government employees to be capable of leading change; raising efficiency;
delivering high quality services. This is addition to enhancing citizens’ digital participation to achieve full integration.
As part of the plan, MCIT carries out a range of digital skills development programs, targeting both government
employees and citizens, to help them live, learn and work better in a digital environment. The plan entails a variety
of programs for developing digital capacity, varying from fundamental understanding of digital transformation to
advanced skills training.
The programs are divided into two main categories: Capacity Building for Government Employees and Capacity
Building for Citizens.
Digital Capacity-Building Programs for Government Employees
Institutional Development Programs for Adjusting to New Work Environment
Employees and heads of departments in the ministries and state agencies relocating to the New Administrative
Capital were trained and prepared to cope with the digital workplace. By December 2022, MCIT handed out 68,931
training certificates.
Digital Transformation for Government Leaders
The Digital Transformation for Government Leaders program helps promote digital culture, introduce the concepts
of digital transformation and digital empowerment, and how to benefit from modern technologies such as big
data, Artificial Intelligence (AI), the Internet of Things (IoT) and blockchain in developing operations within the
government work environment. In 2022, training was provided to 8,363 employees.
Key Skills: Digital Transformation, Digital Empowerment, Big Data, AI, IoT, and Blockchain
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 Digital Transformation Basic and Advanced Programs
The Digital Transformation Basic and Advanced Programs aim to develop the digital skills of employees at the state’s
administrative apparatus, helping them cope with the new work environment and fulfill the objectives of the Digital
Egypt vision. The program was first introduced in 2020, and it is co-organized with the National Telecommunications
Institute (NTI).
The training was joined by 29,858 participants in 2022.

Key Skills: Keeping pace with new work patterns, and basic and advanced digital transformation skills

Design Thinking Program

The Design Thinking Program helps promote innovation among government leaders in ministries and public entities
and introduce them to design thinking and its tools and techniques. The aim is to provide citizens a seamless
experience at state agencies. The program kicked off in July 2020, and it is organized in collaboration with the
Information Technology Industry Development Agency (ITIDA). In 2022, 6,533 government leaders received training.

Key Skills: Design Thinking, Innovation, Creative Culture

Technology Innovation and Digital Transformation Program

The Technology Innovation and Digital Transformation Program targets government employees. It aims
to foster innovation and promote creative thinking, helping improve government operations, create a
successful work model, provide better services, and achieve government excellence. It is carried out in
cooperation with the Technology Innovation and Entrepreneurship Center (TIEC). The first round of the
program was organized in 2020. Training was offered to 730 employees in 2022.
Key Skills: Innovation, Creativity, and Innovative Thinking
Digital Transformation to Fight Corruption Program
The Digital Transformation to Fight Corruption Program equips employees at the state’s administrative apparatus with
Technology Behavior Program the necessary skills to fight corruption through digital transformation, governance, and information infrastructure.
The Technology Behavior Program qualifies employees at ministries and public entities to adapt with the digital The initiative, first introduced in 2020, is implemented in collaboration with the Egyptian Anti-Corruption Academy
work environment in view of digitization projects. The program also aims to harness available technologies, manage (EACA). Topics include the role of digital transformation and digital inclusion in fighting corruption, among other
digital work systems safely and effectively, and help trainees acquire digital crisis management skills. In 2022, 5,815 administrative and legal topics. In 2022, 4,675 employees received training.
employees were trained.
Key Skills: Corruption Combating; Digital Transformation, and Digital Inclusion
Key Skills: Digital Work System Management and Digital Crisis Management Skills

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 Basic Digital Skills Program
The Basic Digital Skills Program is intended for
employees at ministries and public entities. Objectives
of the program include promoting digital literacy and
the effective use of ICT within the state’s administrative
apparatus. The program is delivered by ICDL Arabia in
a hybrid learning model. It was first launched in 2020.
In 2022, the program was joined by 4,735 government
employees.

Key Skills: Basic Digital Skills and Digital Literacy

Advanced Computer Skills Program

The Advanced Computer Skills Program trains
employees at ministries and public agencies on the
effective use of IT through internationally-recognized
Digital Management Program programs and credentials, following a standard that
ensures high quality training and assessments. The
The Digital Management Program seeks to enhance the digital administrative skills of heads and staff of the program was first introduced in 2020. It is implemented
state’s administrative apparatus, helping improve state resource management and raise efficiency in public in collaboration with Cisco, Microsoft, and Certiport
agencies. The program was launched in 2020; it is organized in collaboration with the Regional IT Institute (RITI). through a hybrid learning model. In 2022, training was
Training was provided in 2022 to 1,781 participants. delivered to 8,455 employees.

Key Skills: Digital Administration Skills Key Skills: Advanced Computer Skills

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Digital Capacity-Building Initiatives for Citizens

Institutional Development Initiatives for Digital and Financial Inclusion

MCIT carries out a number of initiatives to promote digital literacy and cultivate tech-savvy citizens. The aim is
to achieve digital and financial inclusion, empower citizens, and build a safe digital society. The initiatives also
help Egyptians cope with the digital transformation, adapt and embrace the new digital society, and enhance their
competitiveness, digital engagement and excellence at national, regional and international levels.
In 2022, the initiatives helped upskill a total of 75,351 citizens

Social Media and Internet Safety Initiative

Launched in 2020, the Social Media and Internet Safety
Initiative helps people better deal with cyberbullying, protect
their privacy and data online, and make optimal use of search
engines. The initiative targets computer, social media and
Internet users. It is implemented in collaboration with ICDL
Arabia. In 2022, 3,966 citizens benefited from the initiative.
Key Skills: Addressing Cyberbullying; and Data Protection
Safe Digital Society Initiative
Co-launched by MCIT and Cisco in 2021, the Safe Digital Society Initiative promotes digital literacy and helps people
of different groups to protect their data and privacy online, surf the Internet safely and face emerging cyber threats.
The initiative allows Internet and social media users to access Cisco Networking Academy to acquire skills including
communication, network security, personal data and privacy protection, verification, network troubleshooting,
Internet connection, and computer and mobile phone installation, configuration, and troubleshooting.
Knowledge awareness was raised for 5,240 citizens in 2022.

Key Skills: Personal Data Protection; Modern Data Science, IoT, and Programming; and the following tracks:
Get Connected, Introduction to Cybersecurity, Cybersecurity Essentials, Networking Essentials, IT Essentials,
Programming Essentials in Python, Introduction to IoT, IoT Fundamentals: Connecting Things, and IoT
Fundamentals: Big Data and Analytics

Cybersecurity Initiative
The initiative is implemented in collaboration with Cisco. It introduces computer users to the fundamentals of
cybersecurity and the best practices in data handling. The aim is to raise awareness of the safe use of the Internet Digital Culture Initiative for Egyptian Universities
and educate people on how to protect their privacy and personal data while using e-learning tools and in online
meetings. The Digital Culture Initiative for Egyptian Universities kicked off in 2020. The idea behind the initiative is to promote
technological innovation and digital transformation among presidents, deans and vice deans in national universities.
The initiative provided its programs to 16,815 learners in 2022. In 2022, training was delivered to 200 professors.

Key Skills: Data Protection Key Skills: Technology Innovation and Digital Transformation

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MS Office for University Staff Initiative
In 2022, MCIT launched a free initiative to provide employees at Egyptian national universities advanced training
in MS Office different applications. The aim is to equip university staff with in-demand skills, improve employees’
performance, and create a more efficient work environment within universities. At the end of the training,
participants receive a certificate by Microsoft.
Training was delivered to 6,623 employees in 2022.

Key Skills: MS Office Applications

Digital Egypt Youth Initiative

The Digital Egypt Youth (DEY) is a highly-specialized in-depth training program, organized in collaboration with
NTI. It qualifies fresh graduates and recruits to join the job marketplace. Training in 30 ICT tracks is delivered by
experts from NTI and leading companies. Participants receive a monthly stipend throughout the training, as well as
academic certificates by some of the world’s top companies, at the end of the program. In 2022, 9,714 young people
were trained and upskilled.
Artificial Intelligence Initiative
Key Skills: Networks, Security and Virtualization; Embedded Systems and IoT; Mobile Technologies, IT, Fiber
Optics, Cloud Computing, and Career Development The AI Initiative targets higher education students. It is implemented in collaboration with Microsoft and Certiport
through its agent in Egypt, Skills Plus. The objectives of the initiative include upskilling students, improving their
employability, and speeding up the digital transformation in universities and higher education institutes by
introducing new trends in technology.
Trainees receive introductory courses in AI and related fields such as machine learning, computer vision, Natural
Digital Transformation Initiative for University Students Language Processing (NLP), and conversational AI. The initiative also includes experimental training and assessments
to prepare the students for Microsoft Technical Certification (MTC), which they receive after passing the AI-900:
The Digital Transformation Initiative is carried out in collaboration with the Faculty of Engineering at October
Microsoft Azure AI Fundamentals from Certiport. The initiative trained and qualified 1,579 students in 2022.
University for Modern Sciences and Arts (MSA) and IBM. It aims to equip university students with in-demand skills
in AI, IoT and digital technology. The initiative is part of the Institutional Development Sector’s efforts in building
Key Skills: Scientific Content, Conducting Experimental, International Tests, ML, Computer Vision, NLP, and
capacity, promoting digital literacy and supporting digital transformation in universities and educational institutions.
Conversational AI
Training is delivered by highly-skilled instructors and faculty members certified by IBM. The initiative was joined in
2022 by 1,201 students.

Key Skills: AI, IoT and other Digital Technologies

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 The Outcomes of Developing and Building Digital Capacity Programs and Digital Culture Initiatives in 2022

Global Skills Initiative

In 2021, MCIT announced a new collaboration with Microsoft in the Global Skills Initiative. The program is carried out
in cooperation with LinkedIn and GitHub, and is geared toward bringing more digital skills to Egyptians nationwide Target Groups
and helping jobseekers get back to work.
This comprehensive technology initiative builds on data and digital technology. It starts with data on jobs and skills
from the LinkedIn Economic Graph. It provides free access to content in LinkedIn Learning, Microsoft Learn, and the
GitHub Learning Lab. This is in addition to providing Microsoft Certifications and LinkedIn job seeking tools.
In 2022, 25,588 Egyptians benefited from the Global Skills Initiative.

Key Skills: Networks, Programming, Big Data Analysis

Employees of the State’s
Citizens
Administrative Apparatus  
Description Description
Number Number Number Decent Life Number of Number Decent Life
of trainees of trainees of trainees presidential trainees at of trained presidential
moving to of digital not moving initiative, for government citizens initiative –
Digital Tomorrow Initiative
the New transformation to the New the state’s service Community
MCIT launched Digital Tomorrow Initiative in 2020, in collaboration Administrative units Administrative Administrative centers Groups
with the Ministry of Youth and Sports, Microsoft, and Care Egypt Capital Capital and apparatus
Foundation (CEF). The initiative is part of Tawar w Ghayyar trainees in
(Develop and Change) project. governorates
Digital Tomorrow targets 14–40-year-old Egyptians. It starts with and subordinate
building their digital skills and progresses to qualifying them for directorates
international certification, helping them land decent jobs.
Training is carried out at youth and community centers affiliated
with the Ministry of Youth and Sports in different governorates.
The initiative trained and upskilled 3,687 Egyptians in 2022.
60,568 8,363 38,993 5,041 1,098 83,342 47,838
Key Skills: Digital Skills for Youth, Awareness of Technological
Development Total 112,965 Total 132,278

Total 245,243
For Decent Life Initiative, please refer to Decent Life Section in Chapter One
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Promoting Digital and Institutional Excellence
Part of MCIT strategy is to empower state institutions, support decision-making, boost operational performance,
and help deliver high-quality public services. To that end, the Ministry develops processes and competencies to
promote digital excellence among individuals and institutions, helping spot exceptional youth, tap their potential,
and qualify them for global competitions.

Egyptian Olympiad in Informatics

The Egyptian Olympiad in Informatics (EOI) is a national competition that targets school students. Participants are
upskilled and trained in algorithms and problem-solving mechanisms through programming contests.
The competition involves a number of assessments and qualifying rounds, the top-performers are selected to
compete in the finals. The winners join the national team that represents Egypt at the International Olympiad in
Informatics (IOI) and other global competitions.
EOI has been organized under the auspices of MCIT, since 2003. Bootcamps, training courses, and qualifiers are
carried out in collaboration with the Arab Academy for Science, Technology, and Maritime Transport (AASTMT).
In September, the 15th EOI was held. Around 5,236 students applied for EOI 2022, and 300 were selected and trained
through Beaver Egypt Challenge. The top 100 students in the five-hour qualifier were selected to participate in EOI
Beaver Egypt Challenge
finals. Beaver Challenge is an international initiative aimed at promoting informatics and computational thinking among
school students at different ages. Around three million students in over 50 countries participate in the Challenge.
In 2022, MCIT trained and qualified a total of 738 students through EOI.
The Egyptian version of Beaver Challenge is co-organized by MCIT and AASTMT, as the official and sole qualifying
competition for EOI. Participants receive a 45-hour training to learn C++ and improve their problem-solving skills
and are qualified to compete in EOI.
In 2022, 300 students were trained through Beaver Egypt Challenge. The 100 top performers competed in EOI finals.
Egypt was also selected as the host country of the 19th International Bebras Task Workshop, which will be organized
under the auspices of MCIT and in collaboration with AASTMT in May 2023.

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International Olympiad in Informatics
The International Olympiad in Informatics (IOI) is a global flagship science Olympiad focusing on IT. School students
compete over two days of computer programming/coding and problem-solving of algorithmic nature. The
competition also facilitates the exchange of scientific and cultural experiences among students.
To form Egypt’s national team, MCIT and AASTMT assess thousands of school students, the best of whom are
selected and trained in programming and systematic problem-solving techniques. A 45-hour training is carried out,
resulting in the selection of 100 students to compete in EOI. Winners in the national competition participate in IOI.
In April, two qualifying rounds were organized. The first was held online for those who participated in the previous
versions of EOI. The second round was organized at AASTMT premises. Competing in the second round were 20
students who stood out from the rest of the contestants in the first. The top four students were selected, forming
the Egyptian team that participated in IOI 2022. They were trained through bootcamps and qualified for the
international competition.
In 2022, Egypt’s national team won two bronze medals at IOI, held in Yogyakarta, Indonesia, in August. In addition,
one of the Egyptian team members developed an IOI question. He received a full scholarship at a top Korean
university.
Egypt is scheduled to host IOI for the second time in 2024. The first was in 2008.
International Informatics Olympiad in Teams
The International Informatics Olympiad in Teams (IIOT) is intended for teams (up to
four contestants) of high school students. Just like IOI, problems are solved using
informatics, programming and problem-solving skills. The aim is to promote team
spirit and facilitate the exchange of knowledge and experience among youngsters
having the same interests and qualities.
Egypt has been a Regular Member of IIOT since 2021. In 2022, MCIT and AASTMT
organized the first Egyptian Informatics Olympiad in Teams in March, in Port Said City.
Competing in the finals were 31 teams, selected through qualifying rounds organized
over four months. The three winning teams represented Egypt in IIOT 2022 in Italy.
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Africa and Arab Collegiate Programming Championship
The idea behind Africa and Arab Collegiate Programming Championship (ACPC) is to develop the students’ abilities
to use systemic solution methods and computer algorithms to solve industry-related problems. Contestants develop
software to solve problems in the best way, shortest time, and minimal computer memory possible.
In 2022, Egypt hosted the 25th ACPC. It was organized by AASTMT, in Sharm El-Sheikh, under the patronage of Prime
Minister Mostafa Madbouly. From 25 Arab and African countries, 145 teams of university students were selected
out of the 4,000+ teams that participated in ACPC semifinals.
Three teams won in ACPC 2022. The first-place winner was Three Sannin from AASTMT.
Asia-Pacific Informatics Olympiad
The Asia-Pacific Informatics Olympiad (APIO) is for delegates from
Asia and the Western Pacific. The competition consists of one practice
problem set and one competition day where contestants spend five
hours solving three tasks, using C++. Eligible participants in APIO get
the chance to compete in IOI.
In 2022, Egypt hosted the 16th APIO for the first time, as part of the
preparations to organize IOI 2024. APIO was organized online by the
Regional Informatics Center (RIC) of AAST and under the auspice
of MCIT. The competition was joined by 1,695 contestants from 54
countries. Each country participated with a team of up to 30 members,
with the results calculated on an individual basis.
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Digital Inclusion
The Ministry of Communications and Information Technology (MCIT) seeks to
bridge the digital divide and speed up the transition to a digital society. Digitization
efforts and projects help make ICT more accessible for all; enable Persons
with Disabilities (PwDs) to perform their daily activities and to interact better
with technologies; empower citizens to fight marginalization; and increase the
participation rate of disadvantaged people in public, social and economic activities.
In addition, digital citizenship can make the Internet a safer place, especially for
children. Therefore, MCIT endeavors to make digital inclusion possible through
a number of projects, initiatives and activities that are designed to promote ICT
accessibility and use for promoting social and economic development of people
with specific needs, including people living in rural areas; PwDs; women and girls;
and youth and children.
Digital Transformation for Sustainable Development in Egypt
The Digital Transformation for Sustainable Development (DT4SDE) project has been established by MCIT and
the United Nations Development Programme (UNDP). The DT4SDE project seeks to promote socio-economic
development in marginalized and underserved communities by employing ICT tools. This is in addition to empowering
disadvantaged groups like women and PwDs socially and economically through providing capacity-building programs
and promoting Micro, Small and Medium Enterprises (MSMEs). In addition, the project is particularly concerned
with raising community awareness of societal issues like economic empowerment, women empowerment, digital
citizenship, ICTs, climate change, and others.
The project builds on a wide network of partners and stakeholders, including government entities, international
organizations, civil society organizations, academia, and the private sector to ensure the sustainability of the
development model.
During 2022, two agreements were signed with Beni Suef and Qena. Under these agreements, MCIT cooperate
with the governorates in integrating ICT in all community and economic development sectors through several main
pillars, including disseminating the culture of sustainable green recovery to individuals; providing and disseminating
e-learning and fostering its industry to create more job opportunities in this field; developing human capacities; and
raise awareness of online safety.
Within DT4SDE, around 20,000 trainees were provided training through different programs, including Qodwa-Tech,
IT Clubs, e-learning, and Digital Citizenship initiative.

Qodwa-Tech for Women Empowerment

Qodwa-Tech for Women Empowerment Initiative (Qodwa-Tech) aims to empower Egyptian women and girls
socially and economically, using ICTs, with focusing on representing women from the informal economic sector,
including craft and agricultural industries. Qodwa-tech initiative fosters the socio-economic development of
women and girls, especially those who live in remote and rural areas to enable them to play effective roles in
their communities. This is in addition to promoting entrepreneurial culture and financial independence and
wellbeing for craftswomen and girls. Therefore, Qodwa-Tech builds on the general framework of MCIT digital
transformation strategy and contributes to building the capacities of women in ICT and digital fintech.
The initiative works on two modules, including the Women and Girls Entrepreneurs, who are craft makers,
carefully selected according to specific criteria; and then undergo specialized and intensive training in digital
marketing using social media networks. The Info Ladies model supports creating a healthy competitive work
environment for female entrepreneurs.

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In 2022, Qodwa-tech supported the Egyptian craftswomen through an
unprecedented cooperation with Amazon Egypt to deliver professional
e-commerce training under the theme of “Build your virtual store on Amazon”
to empower women entrepreneurs and craftswomen to dive into the
e-commerce market.
In addition, within the framework of the activities of the Memorandum of
Understanding (MoU) concluded between MCIT and governorates, including
Kafr el Sheikh, Damietta, and Beni Suef Governorate, several awareness
sessions were conducted on digital marketing and e-commerce.
In February, MCIT organized two events to launch Qodwa-Tech initiative
in Damietta and Port Said governorates. The events were organized in
collaboration with Misr Public Library and the National Council for Women
and attended by officials from the governorates, MCIT and the Library. A
session titled “Women’s Empowerment and Digital Transformation” was
held in Damietta, while in Port Said, a session titled “Economic and Social
Empowerment of Women” was carried out to introduce the initiative.
Qodwa Tech has established another remarkable cooperation with Egypt Post
to train six intakes, two of them were online, on financial inclusion, product
photography, and e-commerce where almost 80% of the trainees have
joined the formal sector and used YALA e-commerce card issued by Egypt Future of Women Empowerment in Era of DX
Post. Furthermore, the project initiated a competition for its beneficiaries to
manufacture and supply the annual promotional green gifts of Egypt Post. The “Future of Women’s Empowerment in the Era of Digital Transformation” event was organized in March by
MCIT under the theme “Sustainable Digital Opportunities”. The event was within the framework of MCIT efforts to
The project has also facilitated peer-to-peer training using the freelancing economically empower women using ICT, in parallel with the annual celebrations of Women’s History Month. The
platforms, like Mostaket and Khamsat to boost the income generation channels ICT Minister attended the event and delivered a speech. He also handed over certificates of recognition to several
for its distinguished beneficiaries. participants of Qodwa-Tech for 2021, as well as for the representatives of the initiative’s partners, in appreciation
A number of 3245 trained craftswomen and girls have attended Qodwa for their role in enhancing the productive capabilities, and digital and cognitive skills of Qodwa-Tech female
trainings, and 1500 beneficiaries participated in discussing the trendy issues, beneficiaries. The event included a graduation ceremony of the first batch of Persons with Disabilities (PwDs), who
including on the green economy, entrepreneurship, property rights, and participated in the initiative. Furthermore, various distinguished models of women who participated in the Qodwa-
trademark registration. Tech training shared their success stories.

Electronic Gates Supporting Small and Medium Industries 2022

MCIT participated in the Electronic Gates Supporting Small and Medium Industries 2022 (EGSSMI22) conference,
co-organized by High Heel Egyptian Entrepreneurs and the Qodwa-Tech initiative, in June. EGSSMI22 first session
highlighted MCIT efforts in supporting the technological infrastructure and raising awareness in an environment
conducive to entrepreneurship, helping cope with the digital transformation. Those efforts include launching and
adopting national community initiatives to build and develop youth capabilities, establishing more technology
parks, supporting startups and small businesses, and promoting technological innovation and entrepreneurship.
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Jobs and Skills for Persons with Disabilities with Focus on ICT-Based Solutions - Phase II
Jobs and Skills for Persons with Disabilities (PwDs) with Focus on ICT-Based Solutions aims to harness ICT solutions
to facilitate training and employment for PwDs. It seeks to empower visually, and physically impaired youth aged
18 to 35 years.
The project was announced as a Champion Project in Category 11 — AL C7. ICT applications: benefits in all aspects
of life — e-Employment in the World Summit on the Information Society (WSIS) Prizes 2022. The project beat
out 966 international projects, 360 of which made it to the final list, leaving only five Champion Projects in each
category of the contest.
National Network for the Services of Persons with Disabilities “Rehabilitation”
To achieve the project’s objectives, the National Network for the Services of Persons with Disabilities
“Rehabilitation” has been developed. It is a platform for rehabilitation services for PwDs. The platform aims
to integrate PwDs into society by creating training and employment opportunities. It links them to training
and employment opportunities according to residential areas and the type of disability to facilitate training
opportunities and job interviews without the need to move to remote areas. Therefore, the platform contributes
to building the capacities of PwDs and promoting their rights, especially the right to education and work.
The National Network is financed by the UN Partnership on the Rights of Persons with Disabilities (UNPRPD)
Fund. It has a wide cluster of partners and stakeholders, including the Ministry of Social Solidarity, UNDP, the
International Labor Organization (ILO), and several NGOs.
The National Network held its first meeting of the “Jobs and
Skills for PwDs” project, in March, at MCIT headquarters
in the Smart Village. The meeting shed light on the role
and importance of the National Network in enhancing
qualification and employment services through its platform.
In addition, the meeting helped enable business owners
and concerned institutions to highlight their effective role in
benefiting from PwDs capabilities, facilitate the exchange of
experiences and visions, and explain the needs of the local
and global markets.
In 2022, the project held several sessions to gain more stakeholders, including NGOs, employers, and PwDs. A
training workshop was held to build the capacities of a number of calibers, in cooperation with Caritas Egypt, to
use the platform and introduce its objectives and services.
Within the framework of the expansion strategy and the sustainability of the platform’s work, a demonstration
of the National Network was delivered during the fourth edition of the annual celebration “Differently-Abled”,
held in December and attended by President Abdel Fattah El-Sisi.
In addition, three online and offline workshops were organized to familiarize PwDs with the technological
tools provided by the network to facilitate access to training, rehabilitation, and employment services, such
as availability tools according to the type of disability, appropriate training to join a specific job, and virtual job
interviews, among many other services.
Since its launch, around 500 PwDs of job seekers registered in the Network’s database.
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E-Learning Competence Center
The e-Learning Competence Center (ELCC) is MCIT leading affiliate in the e-learning industry. ELCC supports MCIT
overall digital skills strategy through the effective use of ICTs with a special focus on harnessing the e-learning
technologies. It supports the dissemination of e-learning culture, the creation of a wide range of state-of-the-art
courses, and the provision of best practice researchers and experts’ consultancy in e-learning.

Pharmacogenomics and Personalized Medicine Program

ELCC participated in many national and international projects related to e-learning, such as Erasmus+, the European
Union (EU) program for education, training, youth, and sport to build the capacity of Egyptian universities’ staff.
Among these projects is the “Online Pharmacogenomics and Personalized Medicine postgraduate program
(OPPM)”, that aims to support higher education and capacity building programs. This project is considered one
of the pioneering projects in the field of e-learning, since it is the first of its kind in the Middle East.

The project is implemented in partnership with 12 academic and non-academic bodies:
Three Egyptian universities: Alexandria University, Fayoum University and Nile University;
Four European universities: Newcastle University in the UK (UNEW), the University of Oviedo in Spain (UNIOVI),
Kiel University in Germany (CAU), and the Democritus University of Thrace in Greece, (DUTH);
Two universities from Lebanon, the American University of Beirut (ABU) and Beirut Arab University (BAU); and
Two civil society organizations, Children’s Cancer Hospital Egypt 57357and Al Alfi Foundation, in addition to
MCIT represented by ELCC.
During 2022, ELCC trained all the project’s partners on the e-learning fundamentals, and how to write an e-content
storyboard, to develop the e-content of the project. Four courses of the diploma have been finalized and two of
them were uploaded on the project’s Learning Management System (LMS).
e-Content Development
ELCC held 18 training courses in the fields of e-learning and content development, on e-learning basics, graphic
design standards, electronic content production storyline, instructional design, and LMS, to train 500 trainees,
including university staff, school teachers and undergraduate students on e-content development. The training helps
them to convert the curriculum from the traditional format to the e-format to be easily accessible for students, to
build their skills and be ready for the labor market of e-content development industry. These training activities are
within a number of MoUs that MCIT signed with the Egyptian governorates such as Aswan, Kafr Elsheikh, Assuit,
Beni Sueif and Qena.
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National Delivery Network
ELCC has created a National Delivery Network (NDN) through implementing a scalable plan to leverage and
optimize the use of IT clubs nationwide to act as outlets for the delivery of web-based content, online assessment,
student performance tracking, hands-on labs, instructor training, support and preparation for industry standard
certifications.
ELCC has institutionalized a model for the NDN, based on a capacity building approach capitalizing on the investments
in MCIT IT Clubs initiative by leveraging the already existing IT clubs and NGOs, converting them to e-Learning centers
for the delivery of content and building their capacities to become the platform for the lifelong learning initiative.
In 2022, ELCC trained 5559 trainees and 120 instructors through performing various operational activities to
leverage and strengthen capacities of NGOs and universities nationwide to act as outlets for the delivery of web-
based content, online assessment, student performance tracking, hands-on labs, instructor training, support, and
preparation for industry standard certifications.

Premier + Academy Telemedicine in Remote and Rural Communities

ELCC has been awarded “the Premier + Academy” The Telemedicine in Remote and Rural Communities Project aims at providing highly professional medical services
of 2021-2022 in the top 5% of NetAcad partners, to residents of poor and remote areas. Adopted as a national presidential initiative, to include 300 telemedicine
achieving Premier+ Status, from Cisco Networking units, nationwide, the project utilizes ICT infrastructure and resources in providing remote diagnostic services for
Academy program. The award is given for the those areas.
contributions to the success of the students and The telemedicine project provides a sustainable capacity-building model that ensures a continuous learning
instructors of Cisco Networking Academies at process. It provides quality training to medical staff on using the latest techniques in telemedicine, thus providing
Egypt. the opportunity for doctors in remote areas to improve their performance and exchange experiences with qualified
It is noteworthy that the collaborative agreement medical experts.
between ELCC and Cisco Networking Academy It serves governmental medical institutions and cooperates with educational medical institutions in providing
Program (CNAP) certifies ELCC as an IT Essentials affordable and high-quality health services, especially in rural and remote areas. Additionally, telemedicine
Cisco Academy Training Centre (CATC). ELCC as CATC contributes greatly to reducing the high costs of health services in remote areas, thus, saving time, effort, and long-
is responsible for the quality of training conducted distance travel.
at its delivery centers and the subsequent A trilateral cooperation protocol for providing health expertise and advice to citizens through telemedicine
instructional qualities of the Academy instructors, applications has been signed between MCIT, the Ministry of Health and Population, and the Ministry of Higher
who in turn train local academy instructors. Education and Scientific Research. In 2022, telemedicine solutions continued the operational management of 150
units in almost every region of the country in cooperation with the Ministry of Health and Population and the
Ministry of Higher Education. The number of beneficiaries reached 6000 patients during 2022.
Since September 2021 till December 2022, around 21000 citizens benefited from the services of the project.
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Africa Telehealth Conference 2022
MCIT participated in the second Africa Telehealth Conference, held on November 30- December 1, in Cairo,
under the theme “Establish Strategies and Partnerships”. The Conference was organized under the patronage
of the Ministry of Health and Population (MoHP) and in partnership with the General Authority for Healthcare
Accreditation and Regulation (GAHAR).
Africa Telehealth Conference 2022 addresses the opportunities and challenges in developing digital
healthcare across Egypt and Africa, showcasing best practices and ideas for establishing sustainable, viable
and responsive health systems. Egypt strives to share its experience with brotherly African countries through
strategic partnerships aimed at boosting efficacy and catering to African people’s medical needs.
The Advisor to the ICT Minister for Digital Community Development has delivered a speech during the
opening session. The speech tackled the phases of the telemedicine project, the challenges that were faced
during the pilot phase, and the technological tools used in the initial phase in remote areas. To overcome
those challenges, a work model was developed to better connect service providers with patients in those
areas. In a fireside chat covering the topic “What do telecom operators need to make telehealth accessible
and comprehensive”, MCIT representative discussed the role of startups in developing innovative solutions to
promote telemedicine and stressed the need for providing government support to high-potential heath tech
startups.
Digital Path for Sustainable Green Recovery Initiative
Launched by MCIT in 2022, the Digital Path for Sustainable Green Recovery Initiative aims to raise the
community awareness in the environment, climate change, and green skills development areas. In light of
MCIT endeavors to avail ICTs in community development, the project builds on a threefold strategy that
focuses on raising public awareness, enhancing e-learning, and promoting e-services in the environment.
The initiative collaborated, during 2022, with the Faculty of Graduate Studies and Environmental Research
- Ain Shams University, to build the capacities of all segments of the population in the issues related to
the environment through fostering cooperation with diverse stakeholders to preserve environmental
sustainability. In this cooperation, the initiative built the “Shams Almonakh - ‫” شمـس المنــاخ‬, a Learning
Management System (LMS) and created the e-content of Climate Change Solutions for Egypt.
“Supporting Innovation:
Raising Awareness with the Help of Digital Platforms for Climate Change”
17
“The Digital Path for Sustainable Green Recovery”
November 2022
Sharm El-Sheikh International
Convention Centre (SHICC)
10:00 - 11:00 a.m.
B- HD, Green Zone
‘Raising Social Awareness with Help of Digital Platforms for Climate Change’
Stemming from the importance of fostering environmentally conscious societies, the
initiative participated in COP27, held in November in Sharm El-Sheikh, through organizing
a Panel Discussion on ‘Supporting Innovation: Raising Social Awareness with the Help
of Digital Platforms for Climate Change’. The session aimed to deepen the dialogue on
the future of digital platforms by widening the scope of climate change awareness and
accelerating global environmental actions.
The session brought together high-profile experts from governments, academia, private
sector, international organizations, as well as NGOs. They highlighted the significant role
of digital platforms in raising people’s awareness about climate change, relaying accurate
information, instilling a positive and proactive behavior towards the environmental
challenges, as well as inspiring people with innovative ideas in related business fields. In
addition, the panelist exchanged their experiences and best practices that would inspire
national policies and strategies in different countries.
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IT Clubs in Community Development
The activation of the role of IT clubs in community development is not a brand-new project rather a result of the
assessment and reconsideration of the IT clubs project scope, given the new developments. It seeks to empower
individuals with the latest knowledge in ICT by providing them comprehensive and specialized training in partnership
with prominent stakeholders like Microsoft.
The IT clubs enable citizens to keep pace with the technological advancement of the new era. It is the core of
MCIT digital transformation strategy to eradicate digital illiteracy in society, cultivate skills of university and school
graduates to qualify them for the local and international job market. Additionally, the project builds the institutional
capacities of its local partners, including NGOs, youth centers, public libraries, cultural palaces, and others, to
provide quality digital services for the citizens, and promote the accessibility of IT services for all the segments of
society to bridge the digital inequality gap. This is in addition to boosting technology’s role in economic growth and
comprehensive development.
In 2022, the project, in cooperation with Microsoft-Egypt, provided training to 10160 young people on numerous
training tracks such as Microsoft Office, management, business and entrepreneurship, customer service, freelancing
skills, and marketing in the digital development centers in Assiut, Sohag, Qena, Beheira, Menoufia, Dakahlia,
Damietta and Sharkia Governorates.
Within the framework of enhancing cooperation with key partners to maximize the project’s outcomes, a training
program for the development of life skills was held in cooperation with Beni Suef governorate, aimed at building the
capacity of and upskilling graduates in ICT through digital literacy programs, to fill freelancing jobs.
In addition, several webinars were organized in partnership with Microsoft and Care Egypt for Development within
the activities of the “Develop and change” initiative. The webinars covered topics like entrepreneurship, HTML5,
and the App lab.
Community Development Portal - Kenana Online
Launched in 2004, Kenana Online— www.kenanaonline.com—provides user-friendly applications that allow users
to build their knowledge to provide their communities with information and consultancy in their respective fields
of expertise. This includes a business directory system, websites and blogs services, Internet marketing tools
(newsletters, classified Ads), and customer relationship management. The Kenana online portal is consistent with
MCIT digital transformation strategy in the sense that it strives to build an integrated digital knowledge society.
Therefore, it enhances the knowledge and experience exchange in various development sectors.
Being one of the largest community development portals in Egypt and the Arab World, the portal aims to support
rural-urban integration into an Arabic knowledge society as a base to build an advanced knowledge economy and
empower communities through the provision of easy access to information, training, and technological services.
The strategy of social knowledge portals “Kenana Online” has been developed from enriching Arabic content on the
Internet to supporting rural and urban integration of individuals and organizations in the knowledge society as a
basis for achieving an advanced knowledge economy, and then empowering societies.
Acting as a catalyst for other websites to be created, many spin-off community development portals were established
in the following areas:
Agriculture and livestock production: www.aradina.net – the expert system URL is www.khobara.org
Family and home: byotna.kenanaonline.com
Micro, small and medium enterprises (MSMEs): www.ayadina.net
Egyptian and Arab youth: yomgedid.kenanaonline.com
Disability issues: erada.kenanaonline.com
Education: edu.kenanaonline.com
Human development: zatak.kenanaonline.com
Poetry and Literature: http://poets.kenanaonline.com/
Health: http://se7tna.kenanaonline.com/
In 2022, 10,416 A-Class posts were published. The number of visitors to Kenana portals since its inception has
reached 12.6 million visitors per year.
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 The initiative cooperates with international and local stakeholders to help in realizing its mission like
the UNICEF, the National Council for Women (NCW), and Misr Public Libraries. This is in addition
to coordinating with relevant ministries to document laws and regulations related to child online
protection and cybercrimes.

Digital Citizenship

Digital Citizenship
The Digital Citizenship initiative has been launched by MCIT to build the digital skills of citizens
and promote the safe and responsible use of IT tools and digital media, while focusing on parents
and children to protect them against cyber threats and dangers of the Internet. It aims to increase
access to specialized knowledge and reliable content on digital citizenship concepts, skills, and
inspirational models. It aims to build an effective digital citizen aware of its rights, responsibilities,
and opportunities to live, learn and work in a digital world that helps people work and innovate
in safe, ethical and legal ways. It seeks to build the capacity of Egyptian citizens to use digital In 2022, the initiative cooperated with the Bishopric of Public, Ecumenical and Social Services (BLESS)
citizenship skills through specialized training and online counseling services. The initiative adopts to organize a master Training of Trainers (ToT) program in the fundamentals of digital citizenship,
a set of mechanisms to ensure a safe online environment. It seeks to raise the awareness of local online safety, and the “Be Internet Legends” program; developed by Google.
communities with digital hazards and increase citizen knowledge with cyber security techniques,
and available channels of protection and support through organizing numerous awareness
sessions.

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‘Digital Citizenship, Online Protection Basic Skills’ Training Program
MCIT held a two-day training program on the “basic skills of digital citizenship and online protection,” in February.
The program is organized in collaboration with Misr Public Library, as part of the Digital Citizenship initiative, within
the framework of the Safer Internet Day (SID), which is celebrated in February.
The program was in line with MCIT strategy for promoting a safe and effective digital culture to attain sustainable
development and build Digital Egypt. The program targeted young people aged between 15 and 20. It helped
introduce and raise awareness of the fundamentals of digital citizenship and its core principles, including digital
empathy, digital footprint, critical thinking, privacy management, cybersecurity management, fighting cyberbullying
against children and youth, screen time management, and digital identity. The program, also, aimed to review
practical applications of those skills and how to apply and deal with them. At the end of the training program, the
trainees received a certificate of completion.
It is noteworthy to mention that during 2022, the initiative helped in raising awareness of 700 children, teens,
parents, and guardians on the fundamentals of digital citizenship and its core principles, including digital empathy,
digital footprint, critical thinking, privacy management, cybersecurity management, fighting cyberbullying against
children and youth, screen time management, and digital identity.

Generation Connect Global Youth Summit 2022

In June, the project participated in the Generation Connect
Global Youth Summit 2022 (GCGYS), organized by the
International Telecommunication Union (ITU), in Kigali,
Rwanda. The Summit was in a hybrid format, with physical
participation of young people aged 18-29 and virtual
engagement of youth aged 15-17. MCIT participation was
within the framework of the Digital Citizenship Initiative,
which was launched to raise youth awareness of the dangers
of the Internet, cyberspace, and digital solutions and
introduce protection mechanisms against cyber threats, WeProtect Global Alliance Summit
especially those targeting youth, teens, and children. MCIT participated in “WeProtect Global Alliance Summit 2022: Turning the Tide on Child Sexual Abuse
MCIT shed a light on the Egyptian digital citizenship and Online”. The Summit was organized by WeProtect Global Alliance and co-hosted by the European Commission
online safety endeavors and encouraged youth to take and the French government, in June, in Brussels, Belgium. The Summit aimed at raising awareness of digital
advantage of modern technologies, learn about the citizenship and child online protection.
positive and negative impacts of technology on their lives, MCIT participation was in line with MCIT Digital Egypt strategy, digital transformation efforts, and the
and how to overcome the challenges faced in the digital objectives of the Digital Citizenship initiative. The Egyptian efforts in this field were presented during the
world. Egyptian students presented their experience summit, helping exchange experiences and knowledge with different countries, enhance cooperation and
in dealing with cyberspace. They exchanged expertise networking in online safety, and keep pace with emerging online safety trends.
with their peers worldwide on how to take advantage of
modern technologies, the positive and negative impacts
of technology on their lives, and how to overcome the
challenges faced in the digital world.

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 Technology Support and Training
One of NAID objectives is to build a disability-friendly society where PwDs live, learn and work better. The
Academy carries out training and awareness activities to help PwDs realize their full potential. In 2022, NAID
accomplishments in this area included:
National Academy of IT for PwDs
The Ministry of Communications and Information Technology (MCIT) endeavors to create a digital
knowledge-based society where no one is left behind. With that in mind, MCIT has forged its Digital
Egypt strategy, the core of which is adopting technology to achieve digital transformation, optimize
state sectors, and improve the quality of life.
Realizing the powerful role of digital transformation in empowering Persons with Disabilities (PwDs)
and improving their livelihoods, MCIT has been working to ensure that PwDs have what they need to
thrive in society with dignity. The Ministry works hand in hand with state sectors, government agencies,
and industry partners to make sure that PwDs receive decent opportunities in life, education, and
work, on an equal footing with other groups of society.
An embodiment of MCIT efforts in this area was the establishment of the National Academy of
Information Technology for PwDs (NAID) under a 2019 ministerial decree, within the framework of
Egypt ICT Strategy. NAID mission is to build an inclusive society capitalizing on technology in line with
Egypt’s Vision 2030 and Law 10 of 2018 on PwDs rights.
The new premises of NAID in the Knowledge City in the New Administrative Capital is considered an
excellence center for research and development of assistive technologies and an innovation beacon
within that unique City through which Egypt endeavors to achieve a paradigm shift and build Digital
Egypt.

Equipping Care Homes

NAID has provided technology equipment to 22 computer labs in 22 care homes, affiliated to the Ministry of
Social Solidarity, in Cairo, Giza, Alexandria, Dakahlia, Menoufia, Qalyubia and Kafr El-Sheikh. The labs have
been supplied with modern computers, headphones, multifunction printers, projectors, and Internet access.
Supervisors at the homes have also been trained to run the labs.

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Disability-Inclusive Education
NAID has trained a number of senior teachers in disability-inclusive
education schools nationwide. In 10 governorates including Cairo,
Giza, Qalyubia, Menoufia, Minya, Alexandria, North Sinai, Dakahlia,
Kafr El-Sheikh and Sharqia, 100 disability-inclusive schools have been
technologically equipped, with each receiving two computers, a printer, a
projector and two headphones.
Information Accessibility
NAID has completed phase one of the “Improvement of PwDs Inclusion through Improvement of
Information Accessibility” project. The project, capitalizing on Digital Accessible Information System
(DAISY) high-tech tool, improves information accessibility for people with visual, reading, physical or
mental disabilities. The project also supports individuals with print disabilities and those who have
difficulties reading Arabic texts for the first time.
The project’s phase one has been implemented in collaboration with Japan International Cooperation
Agency (JICA), Bibliotheca Alexandrina (BA) and the Egyptian National Library and Archives. Phase two
is currently being planned to include the education and higher education sector.
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 Inclusion, Accessibility, and Services
One of NAID mandates is to ensure that differently-abled people have the opportunity to participate in every aspect
of life to the greatest extent possible. It works to promote inclusion through accessible physical environments and
technologies, helping PwDs have a better, faster, smoother and barrier-free access to services.

Smart Apps for PwDs (WASEL)- National Relay Center for Deaf and Hard of Hearing

In November, NAID, in cooperation with Telecom

Egypt and Avaya, launched a new version of Wasel,
a mobile application dedicated to people with
hearing impairment and communication difficulties.
The app helps PwDs access a number of services,
including ambulance, police emergency, firefighting,
and electricity emergency via free video calls.
The new version of WASEL is now available on iOS as
well as on Android. It features several user interface
(UI) improvements and offers higher-quality video
calls and new services, including online form-filing.
Assistive Technologies Workshops Urgent and non-urgent instant translation services
In February, NAID held three workshops on assistive technologies applications, online and at its premises in Smart were added for better digital inclusion of PwDs.
Village. They targeted engineering and computer science students and fresh graduates. Services are delivered free of charge through
simultaneous interpreting in sign language by highly
The first workshop was “Introduction to IoT.” Trainees were introduced to the fundamentals of IoT and practices the experienced interpreters from the National Relay
essentials protocols required to develop an IoT application. The workshop also addressed several topics related to Center for Deaf and Hard of Hearing, the first of its
IoT and its application in assistive technology. kind in the Arab World, the Middle East, and Africa.
Digital Fabrication was the main topic of the second workshop. It provided an explanation on the principles of digital
fabrication and included hands-on training on different techniques of product development. The workshop focused
on different types of additive manufacturing (3D printing) and 2D digital fabrication (CNC) Laser.
The third workshop focused on Machine Learning. It introduced the different concepts, techniques, and algorithms
in ML and how they can be applied in areas related to assistive technology to help PwDs.

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Access to Electricity Services
MCIT and the Ministry of Electricity and Energy have signed a
cooperation agreement to facilitate PwDs access to electricity services.
The agreement is within the framework of the Ministry’s PwDs
empowerment strategy, one of the objectives of which is adopting
technology and supporting innovation in assistive technology to bring
a better life to those individuals.
Under the agreement, 25 electricity services outlets nationwide were
equipped with touchscreen monitors, helping people with hearing,
visual or motor disability learn about services and how to get them.
The outlets were also supplied with high-tech computers and tablets
embedded with advanced applications to help PwDs chat with
customer service agents using both text and sign language.
Applications for both on site and remote service exploration were also
provided to support PwDs and achieve digital inclusion. These include:
Service Showcase App for the Deaf
It displays the list of services provided by the Ministry of Electricity and Energy and explains the
procedures to follow and the documents needed to obtain each service. The application features
descriptive texts, images and audio and video clips in sign language.
Android Messaging App for Customer Service Agents
The application is used by customer service agents. They can log into the system and provide a QR
code for deaf customers to scan and start a text/sign language conversation.
Android Messaging App for the Deaf
The application allows the deaf and hard of hearing to explore the services offered by the Ministry
of Electricity and Energy. The app provides information on the procedures for obtaining services,
required documents, and FAQs, supported with images, texts, and videos in sign language. The
application features in-app messaging for chatting with customer service agents, a sentence
builder tool, and a tool for pinning sentences. Another feature is a machine translation tool that
converts text into sign language videos. The list of outlets and their locations is also available on
the application.
Service Showcase App for the Blind
The services provided by the Ministry of Electricity and Energy, the procedures for obtaining them,
and the required documents are displayed through audio clips.
Android Customer Service App
The application is installed on tablets to help people with hearing impairment learn about services,
procedures, documents, and FAQs. Supported with images, texts, and videos in sign language, the
application also features in-app messaging, a sentence builder, and a tool for pinning sentences, in
addition to a machine translation tool that converts text into sign language symbols.
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Innovation and Development
NAID spares no effort to nurture innovative ideas in assistive technology following the latest
international quality standards. The Academy is poised to become a regional hub for fostering Research
and Development in assistive technology to support, train, empower and upskill PwDs.

Tamkeen Competition
Tamkeen is a competition focused, among others,
on software and mobile application development,
launched by MCIT to empower PwDs. It comes as part Incubation Programs
of MCIT efforts in promoting and raising awareness In an effort to encourage innovation in assistive technology, NAID carried out
of assistive technology to serve PwDs of different age a number of programs in 2022, including two pre-incubation, one incubator,
groups. and one business accelerator. They were organized in cooperation with the
Innovative ideas in assistive technology are nurtured Innovation and Entrepreneurship Center (iHub) at Ain Shams University.
through the competition and can be potentially The programs offer startups and entrepreneurs different types of support
transformed into products that serve PwDs. to turn their ideas related to assistive technologies into effective services or
In 2022, NAID completed the final evaluation of viable products that serve PwDs. Participants receive financial support, in-kind
submitted ideas within the seventh edition of Tamkeen, services, consultancy and marketing advice, in addition to technical support
which received around 100 ideas in phase one. Since and coaching. Incubated startups and entrepreneurs are also granted access
its launch, Tamkeen has contributed to supporting to NAID facilities, labs and broad network.
around 300 ideas/prototypes. More than 15 projects have been supported through the Academy’s incubation
programs.

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PwDs Access to Higher Education
In August, NAID and Egypt University of Informatics (EUI) signed an MoU, with the aim of including
PwDs in higher education, providing technical support, and supporting R&D and entrepreneurship in
assistive technology. Under the MoU, developers, researchers and PwDs also have the opportunity to
engage in applied scientific research and have access to technical labs.
NAID New Premises and Assistive Technology CoE
In August, NAID moved to its new premises in the Knowledge City in the New
Administrative Capital. The premises is a high-tech facility equipped with
state-of-the-art facilities, devices and leading-edge assistive technologies.
It serves as a center of excellence in the field of assistive technology and
as a regional R&D hub for assistive technologies.
The new premises consists of 11 advanced labs to enable research and
development of assistive technologies, including digital mechanical
fabrication, engineering design, electronics, robotics, IoT, additive
manufacturing (3D printing), advanced computing, AI, rehabilitation and
bionics, calibration and sensitive measurement, VR, AR and XR. This is in
addition to highly equipped training/test labs for PwDs and their caregivers
or service providers, as well as business incubators and accelerators among
other resources.
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Innovation and Entrepreneurship
Innovative activity is the main driver of economic progress and well-being as
well as a potential factor in meeting global challenges in domains such as the
environment and health. Since knowledge and innovation are key factors for
competitiveness and economic growth, the Government of Egypt recognizes
that developing innovation capacities plays a significant role in contributing to
the growth of the economy and addressing national challenges. To that end,
the Ministry of Communications and Information Technology (MCIT) is keen to
endorse innovation, applied innovation and entrepreneurship in ICT-related
fields, support startups to scale up, mature, and reach sustainability, and provide
financial, technical and marketing support for innovators and entrepreneurs.
Technology Innovation and Entrepreneurship Center
The Technology Innovation and Entrepreneurship Center (TIEC) was established in 2010, under the umbrella of the
Information Technology Industry Development Agency (ITIDA), acting as an engine that powers Egypt’s innovation
system. TIEC offers a wide variety of services and activities geared toward qualifying human capital, supporting
research capabilities, and boosting entrepreneurial energy.
A member of the European Business and Innovation Centers Network (EBN), TIEC seeks to promote innovation and
drive the growth and productivity of promising start-ups. It fosters innovators, supports the adoption of technology
for small and medium-sized enterprises, and nurture entrepreneurs.
Build Your Talent
Build Your Talent programs are designed for university students and graduates who are interested in tech
entrepreneurship. The programs aim to help students understand the basic building blocks for starting a business
and lead them to the resources needed to pursue entrepreneurship.
innovegypt
InnovEgypt Online program
InnovEgypt program uses certain methodologies and tools to develop innovative ideas; find solutions to real-world
challenges and problems; know how to apply these ideas, commercially; and use them as a start to establish a
successful startup. Targeting graduates and university students with relevant ICT majors, InnovEgypt program aims
to build their capacities and train them on technological innovation and entrepreneurship fundamentals.
During 2022, 17,090 applicants from university students and fresh graduates, nationwide, applied to join InnovEgypt
program. The program’s graduates totaled 2660 learners, out of 3491 trainees.
InnovEgypt program was delivered in a hybrid model of online and face to face activities. The face-to-face training
was delivered at Creativa Innovation Hubs and Egypt Makes Electronics Labs distributed over 10 governorates,
thus providing very good outreach to participants. The duration of the training course was 45 hours, including 25
interactive hours, five hours per day, over five days of workshops. By the end of the program, graduates received
their certificates from TIEC.
In November, TIEC organized a new special round of InnovEgypt within the framework of the Global Entrepreneurship
Week (GEW) 2022; targeting faculty members, classes of 2013-2022.
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 TIEC Innovation Ambassador
tiec ambassadors
TIEC Innovation Ambassador program
TIEC Innovation Ambassador (TIEC-IA) is oriented toward fostering innovation and entrepreneurship among
university students and graduates. TIEC-IA is a community of young Egyptians passionate about ICT innovation
and entrepreneurship and eager to share their experiences with their peers and help them benefit from TIEC
services and activities. The program enriches and enhances the Ambassadors’ leadership and communication
skills and human and professional development capabilities.
In 2022, TIEC-IA participated in 360 events held nationwide, with more than 28K attendees from 21 governorates.
The Ambassadors’ achievements included covering entrepreneurship-focused events through many channels,
such as Egypt Innovate platform; organizing orientation tours to introduce TIEC activities and programs offered
to university students and graduates in different governorates; and forming many partnerships to support the
implementation of TIEC programs and provide widespread outreach. This is in addition to representing TIEC
in several events such as Techne Summit. The Ambassadors also supported their fellows who volunteered for
the program in many areas including business development, partnerships, communication skills and others.
Ambassadors were successful to get over 40 job opportunities; establish startups in different governorates; and
join TIEC incubators and other incubation programs.
Ericsson Egypt Together Apart Hackathon Panels
Under Patronage of Ministry of Communication and Information Technology, Egypt
Together Apart Hackathon
Inspired by Egypt’s Vision 2030, TIEC and Ericsson under MCIT patronage, organized Together Apart Hackathon,
which brought together entrepreneurs, professionals, academics, and university students across Egypt to identify
innovative and commercially viable solutions by harnessing connectivity and 5G to solve today’s challenges, improve
livelihoods and contribute to sustainable and economic growth.
“Together Apart Hackathon” focuses on three main dimensions: social, environmental and economic.
In June, the five winning teams were announced. The first received the grand prize of visiting Ericsson’s headquarters
in Sweden to pitch the team’s solution and interact with the entrepreneurial community. The other four winners
were provided support to develop and scale their solutions. The winning teams delivered unique solutions tackling
key topics including healthcare, sustainable environment, and education.
The winning teams were:
Nabtah: Integrated and sustainable environment
Team Your Passion: Education challenges
Team Poseidon: Integrated and sustainable environment
Team Mastoura: The economic dimension
Team SANAD: Mobility for all
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Egypt Future Work is Digital
MCIT launched Egypt Future Work is Digital (Egypt FWD), a fully-funded scholarship
powered by ITIDA and TIEC, within Digital Egypt strategy. The initiative, implemented
in collaboration with the trusted market leader in talent transformation, Udacity,
aimed at equipping 200k young Egyptians with in-demand skills, helping boost youth
employability. Egypt FWD is an online learning scholarship program that provides
trainees with a rich learning experience, including access to Udacity’s online learning
platform, hands-on experience, webinars, professional industry mentorship, an
interactive peer-to-peer community, continuous coaching, and focus on supporting
learners to build successful freelancing careers.
The initiative follows a multitiered training model. The first level is
the “Foundational” or the “Challenger,” covering the basic knowledge
and foundational skills. “Professional” is the second level; it focuses
on specialty skills to help youth start a digital career. The third level is
“Advanced,” where trainees are equipped with advanced and deeper
tech and professional skills in a number of fields. Cross-Skilling is the
fourth level of training within Egypt FWD. Complementary knowledge
in a relevant field is provided through this level, in addition to T-shaped
skills. The highest and most advanced level is “Expert.” Learners receive
in-depth training in highly-specialized areas such as hybrid cloud
engineering, self-driving cars, security architecture, among others.
The first round of Egypt Fwd1.0, provided around 148,000 training
opportunities, and the number of graduates exceeded 78,000 with
more than 20,000 young Egyptians successfully joining the freelancing
marketplace, generating around USD 110 million in yearly earnings.
In November 2021, the second round of Egypt FWD 2.0 was launched,
increasing the number of offered training areas from three main
domains (in Fwd1.0) to 10 domains (in Fwd2.0), targeting to support
freelancers as well as employees in the outsourcing careers.
By end of 2022, Egypt Fwd2.0 provided around 100,000 training
opportunities, and the number of graduates exceeded 50,000 with
around 13,500 young Egyptians, successfully joining the freelancing
marketplace, generating around USD 67.7 million in yearly earnings, to
exceed a total of 30,000 freelancers since the inception of the initiative.
This is in addition to 3000 graduates who started new full-time careers.
In July 2022, Egypt FWD Employment Fair was held at Creativa
Innovation Hub in Sultan Hussein Kamel Palace, focusing mainly on
availing careers in the outsourcing industry to Egypt Fwd graduates. A
number of 33 companies presented more than 700 job opportunities
to 1300 graduates, who attended the Fair from 25 governorates.
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Get Inspired
Get Inspired programs encourage young people to generate
and develop innovate ideas to pressing local and global
challenges and have the know-how and tools to turn such
ideas into reality through technology.
TIEC Pre-Incubation
TIEC Pre-Incubation is a program that supports early-stage, growth-driven startups through education and
mentorship. The program consists of around 165+ interactive sessions, 900 + online training hours per year,
including one to one mentoring sessions. The program covers several topics, including business model canvas,
market analysis, market entry strategies, operation and innovation management, and how to attract venture
capitals.
During the past three years, the program served up to 480 teams, consisting of 1500+ entrepreneurs across
Egypt.
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Women Entrepreneurship Program -Heya Raeda
The Women Entrepreneurship Program (Heya Raeda) supports female entrepreneurs in the ideation stage
through education. It covers the idea validation, business modeling, communication and presentation skills
and key technology to increase their performance potential and launch and scale successful businesses.
In 2022, the number of women entrepreneurs in the ICT sector increased. The program supported up to
250 female entrepreneurs qualifying them to take step forward in scaling their businesses by joining other
programs such as TIEC Pre-Incubation program or other incubation programs.
ibTIECar marathon
ibTIECar Metaverse at CREATIVA @creativa
ibTIECar Metaverse is a hackathon organized at CREATIVA Innovation Hubs and EME Labs across Egypt. The Hackathon
aims to inspire and encourage young Egyptians to develop innovative solutions by employing and developing
Metaverse applications to address challenges while speeding up digitization. ibTIECar Metaverse targets university
students, graduates, faculty members, and researchers in ICT faculties, in addition to entrepreneurs specializing in
ICT fields.
In July, winning teams were announced, including Musheer from Cairo; Bosla, Stepinside Virtual Commerce, and
Oreca Tech from Alexandria; GHug, Benaa, and 3D Expo from Mansoura City; El Sare3, Gate Patrol, and MetaTrainers
from Menoufia; NasLst and Rio Team from Ismailia; Industries 4.0 and e-Teaching from Minya; Optical Touch Screen
from Assiut; Smart Roofs, Meta Hotel, and Belia from Qena; ARMed VR from Sohag; and VisGo Audio Tours, N-Code,
and Metaroom from Aswan.
Winners received total cash prizes of EGP 750,000 and the priority to join TIEC business acceleration and incubation
programs. They were granted access to consultation, mentorship, marketing, and business development services
offered by ITIDA and its affiliates.
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 startit
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TIEC Incubation Program (Start IT) startit

Start your Business
“Start your Business” programs assist early-stage entrepreneurs and start-ups through their journey to success.
The programs facilitate the smooth transition of start-ups from the ideation phase to commercialization by
granting them access to funding, technical support, training, quality guidance, and networking.
program
TIEC Incubation Program (Start IT) is a nation-wide business plan competition that aims to support
innovators, entrepreneurs and startups with high potential, to turn their MVP or initial products into a
launched startup that is market and investment-ready. Start IT offers an equity free seed capital. Accepted
teams and startups are offered a one-year incubation package at one of TIEC incubators, receiving a total
incubation package equal to EGP 180k divided to EGP 60k cash and EGP 120k in-kind services, including
consultancy services, purchase of software and hardware tools and equipment, marketing support, and
cloud computing services by international companies such as Amazon and Microsoft. In addition, Start IT
benefits include providing the incubated startups with office spaces, technical and business consulting,
mentoring sessions, and the opportunity to participate in local and international exhibitions and events.
During 2022, a number of 20 new startups joined TIEC Incubation Program, two of which (Al Mawkaa and
Matkhafeesh) were from the top winners in “AlForsa» competition, a TV show presented on ON E Channel.
This in addition to other four startups (Tatbeek, Dajin platform, Souq El Mobile and Banzenty) that were
the top achievers in the “Startup Launchpad Program”.
Four rounds of Start IT incubation program were implemented during 2022, the last of which was Start IT
36th round.

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Below is the list of the 20 incubated startups during 2022:

Tatbeek: A hardware and web application that helps in monitoring and tracking factory machines’ productivity,
efficiency, quality, performance, Overall Equipment Effectiveness (OEE), and availability, using IoT and clouding
technologies. It sends automatic reports and alerts and can be integrated with Enterprise Resource Planning (ERP) iProtect: A digital platform dedicated to provide digital evidence services to help startups and idea creators in
systems. protecting all their intellectual property like artwork, software algorithm, or even a list of clients.

Benefit: A mobile application- backend with consumer finance companies and frontend with network of merchants
Naql Masr (Currently Noloon): A mobile application that provides different options for pickups, a backload trip
and service providers- that enables consumers to select the needed product or service with suitable repayment plan
which helps to reduce cost and time. The startup enables customers to find trucks easily with fixed price to cut the
from six months to five years and upload needed documents.
negotiations short.

Battuta: A platform that provides travelers with a travel guide and trip planner tool to discover destinations and
travel attractions, in partnership with Booking.com and Kiwi.com. Ekshefly: A mobile application that organizes the health care system between the doctor and the patient and
reduce the gap between them. Users can book their doctor’s appointment from their phones and track their exact
appointment from home. The application provides a home nursing service and an emergency doctor service.

BelJoumla: A B2B marketplace for fashion that connects factories with retailers.

Banzenty: A platform that aims to digitize all the gas-station services.

Souq Elmobile: A full-fledged mobile phone marketplace and management system for all mobile shops.

Dajin Platform: A mobile application that connects poultry farm owners with traders.

Efika: A manufacturer of solar panels cleaning robots that serves utility-scale solar power plants and solar street Matkhafeesh (Currently Hiryo): It uses high end AI technology to help women feel safer in every step they take by
lighting poles to help restore up to 25% of the power lost due to the soiling effect. The robots effectively reduce turning their loved ones into a private security team. It also helps them report incidents and seek legal, psychological
time, effort, cost, and problems associated with the cleaning process of solar power parks. and social support.

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AlMawkaa: An intelligent marketplace for building materials that helps contractors and engineers getting competitive
and accurate quotations for their materials, from vetted suppliers in a few minutes. This process is documented and
automated through an innovative technology (Matching Algorithm). In addition, the startup empowers suppliers by
allowing them to reach new customers and increase their sales.
Nubdi: It provides a mix between a product and digital platform for restaurants and hotels. It helps restaurant
owners grow their loyal customer base whilst increasing efficiency and reducing waste and costs by digitalizing their
menu, integrating with restaurant and hotel social media and points of sale and providing promotions and deals
upon restaurant/hotel management needs. The platform helps to view the menu in 3D Augmented Reality even
before ordering.
Sporfe: A community-based sports and fitness application that allows its community to find and join nearby sports
classes and activities like five- a-side football, paddle tennis, running, pilates, yoga, dancing and others.
COSMOS Bionics: A company concerned with manufacturing Robotic Exoskeleton suits for paraplegic and
hemiplegic patients. The main target is availing this technology for patients, hospitals and rehabilitation centers
with advanced technology and affordable price. Cosmos main domain is the field of Bionic Orthotics and Prosthetics
by manufacturing the Robotics Exoskeleton and developing other varieties of Bionic technologies with reliable
usability and efficient cost.
BAGGR: A multi-carrier shipping application programming interface (API) and web application. e-Commerce
marketplaces and platforms are able to connect to multiple shipping carriers from one API and dashboard.
Skoolix: An application that connects all the schools’ community in one simple platform, providing teachers and
students with all the tools they need for a better interactive education experience. Communication and learning are
totally controlled by the school.
Stepinside: A V-commerce platform that helps in transforming the traditional e-commerce platforms and retails
to a fully built in Virtual and Augmented Reality (VR, AR) stores, where the retailers transform their physical stores
into 3D immersive store. Customers can step inside the store in VR from the phone without any need of specific
applications nor headsets to view the store in 3D model. The startup transfers the products into 3D & AR to be able
to view them.
FurnitureHub: An e-commerce platform concerned with home furnishing products. The company sells home
furniture, office furniture, antiques, home appliances, lighting and more.
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 Startup Launchpad Program
Powered by ITIDA and delivered by the American University
in Cairo (AUC) Venture Lab, the Startup Launchpad Program
is an eight-week immersive scholarship program. The
program entails an internationally accredited training
curriculum, provided by AUC Venture Lab, a member
of Babson Collaborative of Babson College in the U.S.,
the world’s top educational institute for administration
and entrepreneurship. The program provides an
international certificate of completion and specialization in
entrepreneurship, from ITIDA and AUC Venture Lab.
The program ended successfully in the first quarter of 2022.
More than 100 entrepreneurs with high potential startups
were graduated, qualified to get enrolled in the incubation
programs.

Breakfast with Investor​ Breakfast with investor​

Program

Breakfast with an Investor connects incubated and

Entrepreneurship World Cup graduated startups with prospective investors. The startups
have the opportunity to pitch their startups over breakfast
The Entrepreneurship World Cup (EWC) is co-hosted by the Global Entrepreneurship Network (GEN) and the Small with a first-class investor and share ideas with other startups
and Medium Enterprises General Authority “Monsha’at”, supported by a number of strategic partners. EWC is one at a similar stage. For the investor, the event sparks his
of the biggest and most diverse startup pitch competitions and support programs, featuring more than 370,000 interest in one or more startups, which leads the investor
entrepreneurs from over 200 countries and offering winners life-changing prizes. Since its launch, EWC has awarded to provide mentorship for the startup(s) at least or to invest
$3 million in cash prizes, $150 million in in-kind prizes and provided opportunities for entrepreneurs at all levels – in the startups.
from idea to scale-up stages. It helps entrepreneurs to reach the next stage in their journey by providing them with
free access to world class training and resources, enhancing their visibility, and connecting them to mentors and During 2022, a number of six events were held; including
investors. virtual and physical events, where angel investors, and
representatives from Angel Investors Network and regional
In December, TIEC hosted the Global Entrepreneurship Week (GEW) 2022 Closing Ceremony and the Entrepreneurship
venture capitals (VCs) participated.
World Cup (EWC) 2022 Egypt National Finals. The event was organized in collaboration with the Global Entrepreneurship
Network (GEN) Egypt, at CREATIVA Innovation Hub of Sultan Hussein Kamel Palace, Cairo. Two winning startups in the
National Finals, to represent Egypt at EWC 2022 Global Final, was announced during the ceremony.
The winners are:
Early-Stage Winner: Rafiq
Growth Stage Winner: SUNPave
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Boost your Business
TIEC offers a variety of programs under the “Boost your Business” category to support start-ups to stand on their
own two feet. The programs involve offering professional consultancy, facilitating networking and establishing
partnerships, among other services and benefits, helping SMEs develop and expand.
Join the one-day Jobathon
Deadline 24th of August 2022
Access to Talent Program ‘Jobathon’
Jobathon was launched in 2022 to effectively facilitate business enterprises’ access to talent, for both hiring and
internship needs, through a series of technical challenges (jobathons). The program acts as a platform for connecting
enterprises to a large database of graduates from multiple technology capacity-building programs, across more
than 10 Egyptian governorates. The challenge is held at different venues, including CREATIVA Innovation Hubs.
Jobathon helps spot the best candidates for the available jobs. Top performers at the challenge are invited for an
official interview at the recruiting company.
In June, a Jobathon was organized, allowing young people to fill in job openings at PayMob, a FinTech solutions
provider. In August, two jobathons were organized, helping young talents land decent jobs at both Halan and
Kashier.
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CREATIVA Innovation Hubs
Creativa is a joint initiative by MCIT, represented by TIEC of ITIDA, NTI and ITI, and the Ministry of Higher Education
and Scientific Research. It aims to bridge the gap between technology skills and on-the-ground requirements from
the market and promote the new technology support standard for youth in Egypt. Each Hub operates to cater to
the local community’s needs of technological training and innovation support activities and services. CREATIVA
Innovation Hubs provide entrepreneurship trainings and mentoring support. In addition, the co-working spaces give
the opportunity for teams to work on their ideas while providing them with all the needed facilities free of charge.
Within CREATIVA Hubs, services are provided also to the faculty members to help them on their R&D projects and
support them to commercialize their ideas. MCIT is keen to attract the best world-leading companies in managing
innovation hubs to step up efforts to support entrepreneurs and incubate and accelerate startups.
In July 2022, eight Hubs, established in different governorates
including Cairo, Menoufia, Minya, Sohag, Qena, Aswan, Ismailia
and Dakahlia were inaugurated.
During 2022, two new hubs were successfully established and
operated; namely, Sultan Hussein Palace in the heart of Cairo and
the Factory Hub in front of Cairo University in Giza.
In 2022, two new cooperation protocols were signed with Bani-
Sueif governorate to establish CREATIVA Hub inside Silicon
Waha area, and with Tanta University to establish CREATIVA
Innovation Hub at Tanta University. In addition, a new CREATIVA
hub will be established in Alexandria. The plan targets deploying
Creativa Innovation Hubs nationwide, to reach 30 Hubs with total
investments of EGP five million.
In addition, two agreements were signed with two international
companies in accelerating startups and entrepreneurship; namely,
Plug and Play to run the Hub established in Sultan Hussein Kamel
Palace, and 500 Global to run the Hub established in Giza.
ITIDA-TIEC succeeded, in 2022, in providing training to more than
12808 trainees within CREATIVA Innovation Hubs on the latest digital
technologies accompanied by innovation and entrepreneurship
programs. In addition, more than 2118 freelancers and 1367
entrepreneurs used the Hubs’ co-working spaces to develop their
ideas or future startups. A number of 439 teams were formed as
a result of entrepreneurship and innovation camps. CREATIVA 23
incubated startups succeeded to raise over EGP four million during
the third and fourth quarters of 2022.
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Sultan Hussein Palace
MCIT has developed and restored the ancient Sultan Hussein Kamel Palace, as part of the state’s interest in
transforming historical and cultural buildings into Innovation Hubs, while preserving their architectural character
and heritage value.
In July, CREATIVA Innovation Hub at Sultan Hussein Kamel Palace was opened. It includes advanced technology
laboratories, startup technology incubators, training halls, meeting rooms, and co-working spaces. It provides various
services, including incubating and developing startups, providing training and workshops in emerging technology
fields, supporting creativity and entrepreneurship, and developing freelancing skills. This is in addition to organizing
events that bring together entrepreneurs and creativity and innovation partners from local and international
companies, universities, and research institutions. This is along with providing programs to develop ideas, and test
and manufacture prototypes.
An agreement has been signed with Plug and Play, a worldwide leading company specializing in nurturing and
upscaling startups, as an operator of CREATIVA Innovation Hub at Sultan Hussein Kamel Palace.
Smart Cities Accelerator
In February, ITIDA partnered up with Plug and Play Egypt and the
Economic Governance Activity (EGA), a USAID- funded project, to
launch the Smart Cities Accelerator in Creativa Sultan Hussein Kamel
Palace in Cairo. The aim was to bring the unrivaled tech expertise of
Silicon Valley to Cairo to empower Egypt-based startups. Key focus
areas include fintech, logistics, GovTech, and healthcare.
Around 24 startups were selected to participate in the first batch of
the three-month program in July, covering two tracks: acceleration
and incubation.
During the program, startups received free office space at Creativa
Innovation Hub in Sultan Hussein Kamel Palace in Cairo. They also
had the opportunity to meet and create business opportunities with
top tier Egyptian corporations, investors and mentors. Other benefits
included access to Plug and Play’s global network; coaching by local
and international mentors and advisors; corporate workshops;
frequent pitch events; and a large-scale Demo Day pitch event for
their graduation.
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Technological Entrepreneurship Program “T Preneurs”
In February, TIEC organized the second round of the Technological
Entrepreneurship Program “T Preneurs,” at CREATIVA Innovation Hub in Aswan
University. The “T Preneurs” focused on mobile application development and
entrepreneurship and aimed to train students to study today’s challenges and
develop a technological idea that they can turn into successful small business.
The program introduced mobile development and the Android Operating
System (OS). It included an entrepreneurship camp, helping participants practice
mobile application development using different techniques and mechanisms,
in addition to an advanced entrepreneurship training where students learn to
develop financial and business plans.

Freelancing 101: Be Your Own Boss

ITIDA organized the “Freelancing 101: Be Your Own Boss,” in February, at
CREATIVA Innovation Hub in Menoufia. The event targeted those who wish to
start their own business online and freelancers of different specialties, including
graphic design, 3D illustration, voice-over acting, photography, programming,
digital marketing, data entry and typing.
The event shed light on the challenges facing freelancers and how to overcome
them to achieve maximum benefit. It also addressed several topics, including
marketing, client attraction strategies and protection of intellectual property.
Freelancers also learned how to get paid as agreed, manage time and increase
productivity.
Nitrous National Hackathon
In June, TIEC, CREATIVA Innovation Hubs and Project Nitrous- funded by Drosos Foundation- Switzerland and
sponsored by Giza Systems Education Systems- co-organized “Nitrous National Hackathon”. The Hackathon was
held at Project Nitrous’ premises in Cairo, Fab Lab Fayoum, Fab Lab Sohag, and CREATIVA Innovation Hubs in Sohag
and Aswan.
The five-day hackathon helped to upskill and empower Persons with Disabilities (PwDs) by developing assistive
tools. An online workshop on design thinking methodology was held, in addition to technical training on assistive
technology, Nitrous catalog, and communication skills with PwDs.

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Green Innovation Award for Egyptian Startups and SMEs Co-Working Space
TIEC and CREATIVA Innovation Hubs participated as Community Partners in the Green Innovation Award for Shared office spaces are provided by TIEC,
Egyptian Startups and Small and Medium-Sized Enterprises (SMEs). The Award was presented by Ahead of the bringing together startups, entrepreneurs, small
Curve (ATC), Icealex, and Work in Progress Alliance of OXFAM, a confederation of charitable organizations. businesses, tech enthusiasts, developers and
innovators in an ideal environment to create,
The Award was designed to enable startups and SMEs to pilot or enhance green products and/or services within
connect, and grow their network. The spaces
their business. The Green Innovation Award for Egyptian Startups and SMEs is offered to small businesses, helping
provide access to office furniture, high-speed
address pressing environmental challenges in sectors including Agribusiness; Sustainable Packaging; Recycling,
Internet, a networking zone, meeting rooms,
Upcycling, and Reuse; Construction; Renewable Energy; and Water and Energy Conservation.
seminar halls, mentorship sessions and startup-
The Award featured group training sessions and tailored support on lean business models, circular business targeted activities. During 2022, a number of 27
models, theories of change and impact management, innovation principles, user-centric design, testing and teams/startups were able to work from the co-
validation, and financial modeling and strategies. Winners of the award received cash prizes of up to EGP 60k for working space.
SMEs and EGP 50k for startups.

Cooperation with ODC Consultancy Services

In October, CREATIVA Innovation Hubs teamed up with Consultancy Services are offered by TIEC to small businesses in several areas. In 2022, TIEC provided up to 800
Orange Digital Center (ODC) to meet young people’s hours of fully funded one to one online consultancy sessions, serving up to 120 startups to support them to
digital needs and develop their technological skills. grow, expand their businesses and come over challenges in several areas, including finance, investment, sales,
The partnership was aimed at leveraging technological business development, legal issues, marketing and digital marketing across Egypt.
education in Egypt to contribute to achieving Egypt’s
Vision 2030. It provided various training, coaching, and
mentoring services through ODC programs: Coding
School, the Orange Fab startup accelerator, and FabLab
Solidaires, a digital production workshop for creating and
prototyping with digital equipment.

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 ClimaTech Run 2022 partners included the United States Agency for International
Development (USAID), World Food Programme (WFP), the United Nations
Population Fund (UNFPA), the United Nations Industrial Development Organization
(UNIDO), the United Nations Development Programme (UNDP) Accelerator Lab,
Afreximbank, General Motors, Google, Microsoft, and other partners from the
private sector and the entrepreneurial community.
The competition involved two tracks; the first was ClimaTech Run for Tech
Startups. A prize for African tech entrepreneurs was also presented as part of
the track to recognize African efforts. The second track was ClimaTech Run for
Digital Artists (DigitalArt4Climate). The program of the competition featured
matchmaking opportunities, mentorship and capacity-building programs, and
worldwide live events and webinars.
The 2022 competition attracted an applicant pool of 422 startups and 166 digital
artists from 92 countries. The list was whittled down to 15 finalists, targeting tech
entrepreneurs and digital artists, sharing a collective passion for sustainability
and a better future for all, while connecting science and creativity through
technology.
During COP 27, within the Youth Day events, five startups were announced
winners. In addition to the cash prizes, technical support and training sessions
are to be provided to the five winners.

First Three Winning Startups:

Ryp Labs, winning $100000
Earthly, winning $ 50000
Koltiva, winning $25000
African Startups:
Bleaglee, winning $50000
LiquidGold, winning $25000
ClimaTech Run 2022
ClimaTech Run is a global multi-stage program, organized as part of the preparations for hosting the United Nations
(UN) Climate Change Conference (COP27), held in Sharm El Sheikh, in November. MCIT, the Ministry of International
Cooperation, and the Ministry of Environment co-organized the ClimaTech Run 2022 competition during August -
September. The competition targeted eligible tech start-ups and digital artists, from all over the world, to develop
innovative and effective solutions that address climate change.
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 The initiative targets green smart projects, based on six categories:
Large projects
Medium-sized projects

Smart Green
Small-scale domestic projects (implemented within Decent Life Initiative)
Projects by start-ups
Not-for-profit community initiatives and activities
Gender-related and climate change-and sustainability-focused projects

Governorates

National Initiative for Green Smart Projects in Governorates

The “National Initiative for Green Smart Projects in Governorates” was co-launched in 2022 by MCIT, the Ministry of
Planning and Economic Development, the Ministry of Local Development, the Ministry of Environment, the Ministry
of International Cooperation, and the National Council for Women.
The initiative is a flagship project directed toward attaining sustainable and smart development and addressing the
environmental dimension and effects of climate change. It was launched as part of the intensive national efforts to Female-led project “Golden Hands”
host and chair the United Nations Climate Change Conference (COP27). The initiative is also implemented within the
framework of the National Climate Change Strategy 2050. won in the National Initiative for Green Smart Projects and qualified for COP 27
The initiative is all about the implementation and application of green projects. Its objectives include stressing the
need to address the environmental dimension and climate change in light of achieving Sustainable Development
Goals (SDGs) and digital transformation by carrying out projects fulfilling those goals. The initiative is also aimed at
creating a governorate-level map for green and smart projects, connecting them with funding agencies, attracting Eligible companies, individuals, and institutions were invited to apply for the initiative. During the national conference
local and foreign investors, and capitalizing on ICT to forge ahead with the national digital transformation plan. held in November, a total of 162 selected projects (six from each governorate) were presented. In addition, 18
projects, winners of the final qualifiers, (three in each of the six categories of the initiative) were announced during
COP27, held in November in Sharm El Sheikh.

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The role of MCIT involves setting the selection criteria for smart projects
and co-organizing sessions in 27 governorates to introduce investors and
entrepreneurs to smart projects, their objectives, and the requirements
they should meet to qualify for the initiative. In addition, MCIT promotes
the initiative within the IT community and explains its categories and
terms at Creativa Innovation Hubs.
MCIT is a member of the committee that assesses submitted projects
in governorates and the team developing the initiative website. MCIT
is also responsible for studying and attracting technical and financial
support to projects.
In 2022, MCIT provided technical expertise and web hosting services,
helping launch the initiative website (www.sgg.eg) in less than a month.
MCIT was also part of the team that created content for the website
and drafted the concept paper. Moreover, MCIT was a key player in the
decision-making process by participating in the organizing committee’s
meetings.
In coordination with the Ministry of Environment and the Ministry of
Planning and Economic Development, MCIT set criteria for project
selection. It also played an effective role in the awareness and training
efforts within the initiative through its representative who is member of
the central executive committee, and the team responsible of executive
subcommittees.
MCIT, in addition, organized a number of on-site and online training
activities, developed training content, and held an awareness session on
green smart projects, their significance and requirements. The initiative
was introduced and promoted within MCIT website and pages on
social media, Creativa Innovation Hubs; the Micro, Small and Medium
Enterprise Development Agency (MSMEDA), and Decent Life Initiative.
To further promote the initiative and help green smart projects get the
support they need, MCIT held meetings with several tech giants. A list of
the needed technical and financial support items was also created. As a
result of those efforts, the initiative attracted major industry partners,
including Vodafone as well as IBM which plans to support one project.
MCIT is currently engaged in negotiations with Meta, Google and
Microsoft.
The Advisor to the ICT Minister for Research and Development
was selected as a jury member on the national level. In addition,
representatives of MCIT participated in the meetings that brought
together members of the executive committees in governorates.
In September, MCIT heavily engaged in the pre-launch meeting and
the official launch of the initiative, in the presence of officials from all
Egyptian governorates. The initiative committees were introduced,
through MCIT, to the project evaluation, exclusion, and selection criteria,
as well as to the significance of the technology element in the projects.
MCIT efforts also included recruiting technology experts to assist the
executive committees and forming a task force to support responsible
teams in governorates, attend to their inquiries, and keep them updated.
Within that framework, MCIT team within the initiative deployed quality
assurance specialists in 19 governorates to provide technical support
to the executive committees, helping support an extra six surrounding
governorates. North and South Sinai receive online support.
Other efforts of MCIT included setting evaluation criteria, in collaboration
with the Ministry of Planning and the Ministry of Environment.
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 Partnership with Microsoft
During 2022, according to an MoU signed between ITIDA and Microsoft Egypt, TIEC succeeded in supporting 150
startups to maintain their sustainable growth through providing them with Microsoft Azure cloud services, at
value of $3+ million. This is in addition to providing startups with technical support and empowerment, technical
consultation, communication opportunities with Microsoft experts, assistance in reaching clients, training on market
penetration strategies, and assistance in landing investors.
In addition, the two parties cooperated to train 60+ entrepreneurs from different governorates, in technology
specializations, and introduce them to startup growth best practices and market penetration strategies.
In December, Microsoft started to deliver a set of trainings for 25 engineers on Azure Administration and Data
Engineering in Microsoft Space Lab at the Creativa Innovation Hub of Sultan Hussein Kamel Palace.

Partnership with Ericsson

An agreement of cooperation was singed, in 2019, between Telecom Egypt and Ericsson to establish a technology
training center and innovation lab at the Creativa Innovation Hub of Sultan Hussein Kamel Palace. Under this
agreement, Ericsson provides $1 million in the form of equipment, software, development and support, training
sessions, and certifications on AI applications as applied in the field of robotics.
As the Creativa Innovation Hub in Sultan Hussein Palace was officially launched in July 2022, Ericsson Innovation Lab
started operation in the fourth quarter of 2022, by providing robotics hardware in the lab. Three training sessions
were conducted in the fields of AI deployment and Quantum Computing for a total of 20 engineers.

Huawei Spark Program

ITIDA – Visa Mentorship Program
In August, ITIDA and Huawei Technologies signed an MoU to launch Huawei Spark Program. The aim is to provide
ITIDA-VISA Mentorship Program aims to enhance cooperation in supporting entrepreneurship, encouraging opportunities for deep-tech startups to establish roots in new markets, widen their client reach, and co-create with
startups to develop innovative fintech solutions, and promoting digital payments in Egypt. The program Huawei.
offered technical training and business mentorship with respect to business models and needs, marketing,
and success approach, including the testing of payment solutions ensuring they meet Visa’s standards and According to the partnership, 30 startups selected according to certain criteria to join the program and benefit USD
specifications. It also covers one-on-one mentorship sessions in addition to matchmaking opportunities with 500K+ cloud credit in addition to technical and business consultation provided by expertise from Huawei and key
banks and enablement partners via Visa’s global network to stretch their startup capabilities. players, including Flat6labs and Falak.
Following the study of 100 applicants, ten fintechs were shortlisted in this round. The list included five Three startups out of 10 participated in Huawei Cloud Startups Competition 2022, winning a financial support with
candidates, namely, Neqabty, El Gameyah, Dayra, Bona Invest, and Fawaterak. total of USD 30K for the top three winning startups divided as follows:
In November, the fintech startup “Dayra” was announced as the sole winner of ITIDA-VISA Mentorship First Place (USD 15K): Intella
Program, garnering a massive cash prize of $20,000. Second Place (USD 10K): Notchco
Third Place (USD 5K): Hoopoe Digital
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 IN CAIRO
Greentech in Egypt D4D Workshop
The “Greentech in Egypt D4D workshop” was launched, in October, at Sultan Hussein
Palace in cooperation between TIEC and other partners. The workshop aimed to
empower Egypt’s green technology industry and to encourage the development of
AI applications that are valuable for resilient agriculture and sustainable and smart
cities.
Several key players participated in the workshop, including Credit Agricole, Schneider
electric, Valeo, Orange, Idemia, Voltalia, Flat labs, the World Bank, French Chamber
of Commerce, IceAlex, and others.
Over 12 startups in greentech joined the two days’ workshop with the aim of
launching a multi-stakeholder dialogue, determining challenges and initiating
collaboration between actors to develop concrete solution.
Techne Summit
Techne Summit, an international multi-industry-focused investment and entrepreneurship
event, aims to impact multiple sectors and stakeholders of the startup communities in the
Mediterranean region through showcasing different technologies and their applications in
each industry. Held in November, at Bibliotheca Alexandrina, the Summit was organized
under the auspices of MCIT, ITIDA, and the Digital Economy and Technology General Division
(DETGD) of the Federation of Egyptian Chambers of Commerce (FEDCOC).
TIEC supported over 16 startups to exhibit and participate in Techne Summit 2022 to grow
businesses, build and expand new networks. Startups contribution during the four days of the
summit led to four closed deals with total amount EGP 600K+ and 80+ potential partnerships.
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Engage Eco-system
Programs of “Engage Eco-system” have been designed to upskill innovators and small businesses in technology
and innovation management, helping grow the local entrepreneurship ecosystem.
The programs aim at exposing Egypt’s innovators locally and globally, endeavor to connect nodes and build
collaborative and entrepreneurship ecosystem.
EgyptInnovate
EgyptInnovate is an online innovation hub where innovators and
entrepreneurs get inspired, educated and connected. It provides
inspirational and educational content, practical tools and templates,
access to networks from the innovation hubs and spaces around the globe.
EgyptInnovate aims at exposing Egypt’s innovators locally and globally,
connecting nodes and building collaborative communities of innovation and
entrepreneurship ecosystem. It also aims at educating innovators, startups,
and businesses about technology and innovation management.
The platform is built on an open-source software, to enable free access to all
its data. In 2022, the number of registered users exceeded 66,000, and the
number of registered entities on Egypt Innovation Map reached over 1183
organizations, entities and startups.
Applied Innovation
Applied Innovation is the direct application and implementation of innovation
ideas, tools, techniques and methods to solve real world problems on short
to medium timeframes. It is all about providing an environment in which
people can practice creative thinking, teamwork and apply new product
innovation in such a way that the gap between innovation theory and actual
practice is reduced. Therefore, MCIT endeavors to create an environment
that helps innovators learn to challenge the status quo, formulate new ideas,
foster a culture of innovation and apply best practices and work together to
bring ideas to fruition.
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 International Collaboration
During 2022, AIC became a member of the CivTech Alliance. The Alliance is a global network of like-minded
GovTech and Civic Tech programmes comprising governmental and enterprise agencies, academic and
not-for-profit institutions across more than 17 countries. The CivTech Alliance’s mission is to establish
an ecosystem, where the members collaborate and share best practices on how to deliver government
transformation through technology and innovation.
During COP27, held in November in Sharm El-Sheikh, AIC had the privilege of hosting, in cooperation
with the CivTech Alliance, several sessions and panel discussions, addressing various topics, including “Top
Technologies Addressing Climate Change”, “How GovTech Programmes are Transforming Government?”,
and “GreenTech + GovTech = Public Sector Climate Action”.

Applied Innovation Center

Established by MCIT in 2020, the Applied Innovation Center (AIC) provides an environment where challenges of
How GovTech Programmes are Transforming Government GreenTech + GovTech = Public Sector Climate Action
national importance are solved through the use of emerging ICTs. It also aims to develop highly skilled human
capital, capable of addressing, analyzing, and solving complex applied R&D problems.
To that end, AIC has the appropriate tools, including High-Performance Computer capabilities that can foster deep
learning and parallel computing workloads. During 2022, AIC managed to increase its existing computing capacity
by 50%. AIC is planning to increase the computing capacity even more during 2023 to tackle the increasing workload
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Sharm El-Sheikh International
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that its expanding list of projects require. Convention Centre (SHICC) Convention Centre (SHICC)

AIC uses the solution development environment to provide an opportunity for R&D professionals to develop world- 02:00 - 03:30 p.m. 10:00 a.m. - 12:00 p.m.

class skills in advanced ICT fields, such as Artificial Intelligence (AI), big data analytics, automation and robotics, Green Zone Green Zone
MCIT Pavilion MCIT Pavilion
Internet of Things (IoT), data privacy, cybersecurity, High Performance Computing (HPC), and others. It uses the most
appropriate technologies to develop and maintain innovative solutions in key application areas, such as healthcare,
agriculture, transportation, economic development, digital identity management, and others.
During the Innovative Solutioning and Piloting (ISP) Phase, AIC focuses on the development of local expertise through
short-and medium-term hands-on projects, implemented in collaboration with top tier governmental, industrial,
and academic research institutes in Egypt and abroad. Such projects culminate into pilot implementation, helping
to further investigate and solve various deployment and scalability aspects.
In the Deployment and Production (DP) phase, AIC collaborates with others in view of providing sustainable,
production-level solutions and services to governmental and private entities in Egypt and abroad.
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Applied Innovation Domains
The AIC team, consisting of around 200 specialists, from 12 renowned universities, led by senior experts, including
over nine PhD holders, focuses on developing innovative solutions in several domains, like healthcare, agriculture,
Natural Language Processing (NLP) and others. During 2022, AIC developed a number of engines and solutions,
using AI and other modern technologies.
AI for Detection of Vision Disorders
During 2022, the AIC Healthcare Applications team capitalized on the successes of 2021. The team
developed an engine in collaboration with the Faculty of Medicine at Alexandria University, in 2021,
for the automated diagnosis of Diabetic Retinopathy, achieving world-record sensitivity and specificity,
capitalizing on digital mechanisms and AI-powered image analysis. The achieved accuracy of the engine
using Egyptian data is close to 96%. The engine has produced an accuracy of 91% using non-Egyptian
data which is within range compared to published results of highly accurate systems.
During 2022, deploying the engine in several hospitals affiliated with renowned Egyptian universities
was approved to screen one million patients as a first phase. Moreover, with the successful automation
of the diagnosis of Diabetic Retinopathy, the implemented AI engine is being extended to include the
diagnosis of other vision disorders such as Glaucoma and Macular Edema.
AI for Diagnosis of Breast Cancer
The AIC Healthcare Applications team has started on the implementation of an AI-engine that
automates breast cancer diagnosis, assists medical professionals, through detecting abnormal masses
in the breasts, and determining whether those masses are benign or malignant with a confidence
score based on the mammogram DICOM images.
With the use of the current state of digital technology automating the diagnosis process, this will
reduce the burden on medical professionals, specifically radiologists and oncologists, along with a
reduction in the associated time and costs.
AI for Decision Support Systems in Agriculture
The AIC Agricultural Applications team, in collaboration with the Agricultural Research Center
- Ministry of Agriculture and Land Reclamation, has developed an AI engine that uses geospatial
analysis for the identification of the land use and crop distribution, generating various real-time
statistics for decision support. The engine can identify the boundaries of agricultural lands, the
distribution of aqua farms, waterbodies, roads, urban, and trees. Moreover, the engine can identify
some of the crops cultivated in a specific area during winter and summer seasons.
During 2022, the team extended the capabilities of the implemented engine predicating the crop
yield per season for the identified crops. This is in addition to the early detection of incursion of the
agricultural land. These systems are being developed in collaboration with other government and
academic institutes.
Natural Language Processing System
The AIC Natural Language Processing (NLP) team has developed world-class engines for Automatic
Speech Recognition, Machine Translation and Text to Speech Synthesis. Each of the engines can be
used individually, or they could be integrated and embedded in different applications.
The Automatic Speech Recognition engine is designed to recognize speech in Egyptian Colloquial
Arabic (ECA), covering all local Egyptian dialects (North Egypt, South Egypt, and Bedouin), allowing for
automatic speech transcription. The engine has currently achieved an accuracy of 92.8% recognizing
speech spoken in ECA.
The Machine Translation engine supports automated multilingual translation from ECA or Modern
Standard Arabic (MSA) to several languages and vice versa including English, French, Chinese, Russian,
and Ukrainian. Moreover, it supports translation from ECA to MSA and vice versa. The engine can
handle text in ECA, MSA or mixed as its input. The accuracy of the automatic translation engine
outperforms the accuracy of many of the world’s best published results.
The Text to Speech synthesis engine can produce speech in ECA based on input text. The engine
produces natural and intelligible output voice in local Cairo dialect, with an optimized speed. Moreover,
the engine includes a diacritization feature, which has reached an accuracy of 91.35% and targeting to
achieve an accuracy of 95%.
With very limited effort, the trained models can be fine-tuned to account for industry-specific
terminology, facilitating the deployment of the developed NLP engines in various fields and domains.
Analysis of Voice Data in Call Centers
Using the Automatic Speech Recognition engine for ECA, a new project was initiated during 2022. It is
an engine that is being developed for achieving automated real-time quality control. It aims to analyze
in real-time the conversation between call center agents and clients. The engine can detect issues with
the agents’ performance, such as non-compliance to policies, improper situation handling, and others.
Moreover, the engine will be analyzing the customer’s input to extract information that signals the
client’s satisfaction/dissatisfaction during the interaction. The system can alert call center supervisors
for quick intervention, providing quality control and preventing customer dissatisfaction.
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ICT Industry Development
The Government of Egypt seeks to enhance the development of the IT industry
in Egypt to increase its global competitiveness and make it a key contributor
to the country’s economic growth. Therefore, the Ministry of Communications
and Information Technology (MCIT) plays an essential role in the development
of the Egyptian IT sector, including through identifying the needs of the IT local
industry and addressing them with well-designed programs and policy advice;
promoting trade in local and international markets; establishing technology parks
and investment zones; and adopting certain regulatory and legislative measures
to create an environment conducive to investment in this industry.
Information Technology Industry Development Agency
The Information Technology Industry Development Agency (ITIDA) was
established in 2004, to spearhead the development of the Egyptian
IT sector. The aim is to strengthen Egypt’s position on the global map
of the IT industry and be a technology innovation hub, packed with
young, multilingual and tech-savvy talent to help attract more foreign
investments and create more direct and indirect job opportunities.
ITIDA provides well-designed programs to increase IT service exports
and attracts foreign investments. In addition, it boosts and advances
the startup ecosystem, promotes marketing and outreach, develops
human capacities, establishes innovation hubs, and fosters innovation
and entrepreneurship.

Investment Attraction and Competitiveness Promotion

Committed to creating a conducive business environment and augmenting the competitiveness of the local IT
industry, ITIDA strategically focuses on advancing the IT offshoring and business services industry, doubling its
exports and attracting foreign direct investment, thereby leveraging the sector growth and creating employment
opportunities. Additionally, ITIDA has extended its support to several local IT companies and championed an array
of initiatives and programs to develop the local IT industry.

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Digital Egypt Strategy for Offshoring Industry 2022-2026
In February 2022, MCIT has launched Digital Egypt Strategy for the Offshoring Industry 2022-2026 to unlock new
growth potential in Egypt’s well-established global IT service delivery industry and add 215,000 new jobs. ITIDA, in
cooperation with Ernst & Young, has developed the integrated and end-to end five-year strategy, with ambitious
goals that include doubling the volume of Egypt’s exports of cross-border IT products and services. The strategy offers
a new incentive package to attract and expand investments, empower local companies, encourage the creation of
new businesses and promote Egypt’s competitiveness in the fields of R&D and value-added services to contribute to
accelerating the growth of knowledge economy.
ITIDA achieved further growth in offshoring industry in Egypt by promoting the new incentive scheme. ITIDA signed
agreements with 48 companies in 2022 to establish offshoring centers or expand its centers with a total number of
56 centers. International Business Development – Collaboration with Foreign Investors
Among these agreements were the agreements signed in November during a mega signing ceremony of 29 agreements
Thanks to the groundwork laid by Digital Egypt project and the unprecedented volumes of investment to modernize
with IT offshoring and business process services providers. The ceremony was attended by the Prime Minister, in the
presence of the ICT Minister, at Sultan Hussein Kamel Palace in Cairo; one of Egypt’s most historic gems. Internet infrastructure, along with the country’s unique value proposition as a global delivery hub, Egypt was among
the few countries that have witnessed growth in the new hires in the leading technology companies unlike the
The agreements provide more than 34,000 new job opportunities for Egyptian youth in the fields of offshoring over waves of layoff globally.
three years, adding a value of USD one billion annually by 2025, marking a significant growth to the current digital
exports’ revenue of USD 4.9 billion. ITIDA was directly engaged in supporting the following investors in their growth and expansion journey in Egypt:
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Advansys ESC
Part of INTRO Group conglomerate, Advansys ESC is a dynamic global solutions provider, passionate about building
smart, modular, comprehensive, and sustainable solutions for today’s world of business. The company strives to
resolve problems, improve operations, and enhance customer experience through technology. Advansys ESC helps
clients find better, smarter ways to perform business and modernize the way they work by offering various tailored
solutions in different areas as strategic outsourcing, business automation, digital transformation, and industrial
automation.
BARQ Systems
BARQ Systems is a leading regional full turn-key ICT solutions provider that serves business and government clients
across EMEA through offices in major cities in Egypt, Saudi Arabia and the UAE. Founded in 1993, BARQ Systems
has established a solid reputation as a leader in implementing and maintaining proven and scalable data and
telecommunication infrastructure solutions through working with various organizations across the EMEA region.
Such reputation is attributed to the company’s strong technical expertise, ability to deliver quality products and
services on time and within budget, and the ability to communicate effectively with customers and partners.
Capgemini
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the
power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology
for an inclusive and sustainable future. It is a responsible and diverse organization of over 350,000 team members
in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its
clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the
fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The
Group reported in 2021 global revenues of €18 billion.
Careem
Careem is the region’s leading every day Super App platform and a pioneer of ride hailing economy. Launched in
2014, Careem Egypt’s mission is to simplify and improve the lives of people and build an awesome organization that
inspires. Careem celebrated the completion of one billion rides globally in 2022, with Egypt making about quarter
of those rides.
Evolvice GmbH
Evolvice GmbH is a German service provider that has been active in Egypt since 2018. It offers outstaffing services
by providing IT specialists and tech talents who work for clients in the nearshore and offshore market and provide
employability enhancement programs. Evolvice GmbH also develops custom software solutions tailored to
customers’ needs.
Genpact
Genpact (NYSE: G) is a global professional services firm delivering the outcomes that transform clients’ businesses
and shape their future. Genpact is guided by real-world experience redesigning and running thousands of processes
for hundreds of global companies. Clients – including many in the Global Fortune 500 – partner with Genpact for
its unique ability to combine deep industry and functional expertise, leading talent, and proven methodologies to
drive collaborative innovation.
The company creates lasting competitive advantages for its clients and their customers, running digitally-enabled
operations and applying its Data-Tech-AI services to design, build, and transform their businesses. From New York to
New Delhi and more than 30 countries in between, Genpact’s 115,000+ team is passionate in its relentless pursuit
of a world that works better for people.
Informa Markets
Informa Markets creates platforms for industries and specialist markets to trade, innovate and grow. The company
provides marketplace participants around the globe with opportunities to engage, experience and do business
through face-to-face exhibitions, targeted digital services, and actionable data solutions. Informa Markets connects
buyers and sellers across more than a dozen global verticals, including pharmaceuticals, food, medical technology,
and infrastructure. As the world’s leading market-making company, Informa Markets brings a diverse range of
specialist markets to life, unlocking opportunities and helping them to thrive.
Link Development
Link Development is a global technology solutions provider leading the digitalization of private and public sectors.
The company drives the business transformation of its customers by delivering integrated, inventive, and digitally
productive experiences that blend cloud, analytics, mobility, intelligent services, Dynamics 365 - CRM, infrastructure,
IoT, and others.
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Majorel
Majorel designs, builds and delivers end-to-end customer experience for many of the world’s most respected digital-
native and vertical leading brands. Thanks to its comprehensive east-to-west global footprint in 45 countries across
five continents, with 82,000+ team members and 60 languages, Majorel delivers flexible solutions, leveraging its
unique expertise in cultural nuance. The company’s main values are: respect, excellence and creativity. Operating in
Egypt with five sites across Cairo, Alexandria and Beni Suef and expanding rapidly, Majorel Egypt team has 7,600+
employees supporting more than 85 brands in 20+ languages.
MEAPAL
MEAPAL innovation is part of Corelia Group and is based in Cairo. It has been founded with a passion for
transforming the latest information technologies into tangible value for customers. The company welcomes more
than 110 engineers including PhD holders, physicians, mathematicians, doctors, statisticians, every day, to work on
its most advanced projects in the fields of data science, cybersecurity and legacy transformation.
Pixelogic Media Egypt
Pixelogic Media Egypt provides localization and digital distribution services to the biggest Hollywood movie
studios and digital streaming platforms. It is part of Pixelogic Media, a California-based company with offices in
four continents. Pixelogic Media office in Cairo is a technology hub with a strong role in the development and
maintenance of the company’s proprietary software for end-to-end media servicing. Pixelogic Media has signed
an agreement with ITIDA to expand its operations provided to its customers outside Egypt and create 500 new job
opportunities. In December 2022, the ICT Minister opened Pixelogic Media new office in Smart Village.
Pixelogic Media provides technological services to major institutions specialized in the media production industry
worldwide, which opens new horizons for the Egyptian market for distinct opportunities in IT-based exporting
quality services.
PwC Egypt Technology and Innovation Centre
Egypt’s Technology and Innovation Center (ETIC) is the newest technology hub of PwC in Egypt, bringing together
the best of consultancy with innovative technologies to build trust, solve important problems and deliver sustained
solutions. PwC launched ETIC with diverse bilingual workforce, extensive capabilities, methods and tools, bringing
the extensive industry and business expertise of PwC to support clients across various sectors through human-led,
tech-powered solutions, and bringing together innovative mindsets and smart technologies.
The Centre is a testament to PwC commitment to develop and nurture talent in Egypt to best deliver digital services
that reimagine the future of businesses - leveraging leading practices along with integrating solutions powered by
PwC alliances and partners that include SAP, Microsoft, Oracle, and Salesforce.
SEITech Solutions
SEITech Solutions is a German engineering technology company specialized in the embedded development of the
automotive industry and IoT. SEITech is part of T&S, a European consulting group that operates from eight countries
and 22 offices around the world, and has a total of 3,000 experts worldwide.
SEITech Solutions signed an agreement with ITIDA and MCIT, with the aim of providing an attractive environment
for international companies to expand and develop their operations in Egypt. The cooperation will cement Egypt’s
position as a leading global offshoring and outsourcing hub.
SwiftApps
SwiftApps is a specialized consulting company with the scale, reach, capabilities and commitment to meet the
expansion needs of specialized client resources. SwiftApps enhances the customer experience and commercial
solutions to create sustainable value for the world’s most exciting companies. The company helps clients identify,
develop, implement and leverage effective resourcing strategies, create a better client experience, manage their
team, and provide HR services and financial services.
Systems Limited
Systems Limited is leading global System Integrator (SI) company, weaving stories of customer success and solving the
challenges of today with innovation and technology in four continents. With unparalleled more than four decades
of expertise in digital, data, and cloud, the company offers industry-specific and cross-industry services, products,
and accelerators, enabling global clientele to achieve 360-degree value. To augment its existing capabilities in the
region, Systems Limited established a delivery center in Egypt in 2022, hoping to continue the momentum of digital
excellence.
Trimetis
Trimetis AG is a privately-owned IT services company with its headquarters in Austria, Vienna and subsidiaries in
Germany, Switzerland, Poland and Egypt. Trimetis serves about 100+ clients in the central Europe. The services
provided from Egypt and Poland range from Extended Teams, enhancing development teams with specific experts;
to Managed Teams, Scrum teams, seeking to fulfill clients’ requirements concerning roles, technology stacks and
development frameworks; and Agile Projects, agile execution of clients’ software development projects covering
design, build and run.
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Incentive Scheme
Retention and Growth of Existing Investors
ITIDA provides an array of services to support companies looking
to expand in Egypt, ranging from market intelligence and due
diligence visits to financial incentives for new hires and a unique
aftercare system with dedicated account managers.
ITIDA managed, during 2022, to retain the current investors in
the Egyptian IT sector, including the international companies in
the field of outsourcing and IT services. ITIDA provided all forms
of support to more than 40 foreign investors, who had previously
signed agreements with ITIDA.
This support contributed to promoting the growth of the volume
of business and investments of these companies and resulted in
an increase in the number of employees.
Investors that have agreements with ITIDA:
Acial Qcentris
Acial Qcentris is one of the leading companies with focus on software quality, development and testing. Its spectrum
of industries includes digital technology services such as technology strategy, system integration, technology
support, software development, FinTech, insurtech, and implementation capability. This is in addition to business
agility services such as DevOps, Agile and digital transformation as well as quality assurance services, including
robotic process automation (RPA), automation, and functional, technical and performance testing.
ARB Call Facilities
ARB Call Facilities is a world-class call center and BPO service provider, with strategic locations around the globe. It
provides an elevated customer experience to benefit businesses with exceptional customer engagement – whether
inbound, outbound, or omni-channel. ARB Call Facilities’ mission is to help businesses better serve customers. The
company also provides reduced labor and operational costs, a diversified footprint for business reliability, and an
innovative entrepreneurial culture – all to attain companies’ corporate performance objectives, serving as a trusted
advisor and preferred business partner.
ATOS
Atos is a European leader in digital transformation with 110,000 employees and annual revenue of €12 billion. Atos
expanded its operation in Egypt through opening a Global Delivery Center (GDC) that offers to Atos global accounts/
customers market-leading digital solutions in SAP, Microsoft, digital apps, data center, consultancy services, digital
security and decarbonization offerings. Atos is the global technology partner of the Olympic Games and UEFA
European Football Championship.
Atos Egypt collaborates with ITIDA. The company’s current expansion plan aims to reach 1,000 resources in 2023
and to grow year over year reaching a target of 3,000 resources in Egypt.
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Concentrix
Concentrix is a leading global provider of customer experience (CX) solutions and technology. The company has
a staff of more than 280,000 people worldwide, across 40 countries and six continents. Concentrix supports the
world’s top brands in developing the latest digital, Al, and cloud-based technologies to drive their businesses.
Concentrix entered the Egyptian market in 2008, with one site and 200 employees. In April 2022, the ICT Minister
opened two offices of Concentrix Egypt, in Smart Village and Maadi.
Concentrix has grown significantly to reach a substantial footprint of 8,500+ people across seven locations in Egypt,
including four in Cairo, Smart Village, and 6th of October City; and in Maadi, Hurghada and a recently-opened
premises in Alexandria.
Concentrix’s growth underscores its confidence in the skills, talent and ability of Egypt’s workforce and the country’s
attractiveness as a destination for long-term growth and investment.
CrossWorkers
CrossWorkers is a professional Danish software outsourcing company, with its Offshore Development Center in
New Cairo. CrossWorkers supplies North/West Europe and the GCC area with elite Egyptian software developers in
a remote setup. CrossWorkers works closely with universities in Cairo and Denmark to build a joint program where
Egyptian and Danish students work together in a mutually beneficial educational program.
Dell Technologies
Dell Technologies helps organizations and individuals build their digital future and transform how they work, live, and
play. Through its global Center of Excellence (CoE) in Cairo, Dell Technologies provides quality services and support
to different businesses around the globe. In 2022, Dell Technologies CoE in Cairo witnessed a record expansion in
many areas, including the engineering footprint, and provided new opportunities for Egyptian youth to join new
engineering teams specialized in product development and research.
Dell Technologies and MCIT launched a capacity-building initiative to train students from five universities in AI,
through training workshops and hands-on experience. Dell continues to deliver successful projects in different
sectors and enable digital transformation by raising awareness of technology in universities and the ICT market at
large through its Dell Tech Forum and Cairo ICT contribution.
DXC
DXC Technology (NYSE: DXC) is a worldwide leading IT services company, with revenue of USD 20 billion, 140,000
employees and operations in 70 countries, serving 6,000+ clients. DXC Technology helps global companies run their
mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security
and scalability across public, private, and hybrid clouds. DXC Technology signed a major, multi-year partnership
agreement with Manchester United as the football club turns to technology to transform its operations and enhance
the football experience for its global fanbase.
DXC Technology selected Egypt as one of the strategic locations serving the EMEA region. Its center in Egypt exports
IT services with 450+ IT professionals in Agile, DevOps, testing and project management.
Dyninno
Dyninno Egypt is a communication center that serves English and Arabic speaking clients of global airline ticket
consolidator, International Travel Network LLC (ITN), and supports its expansion worldwide. Dyninno Egypt is part
of the Dyninno Group family, an international group of companies founded in 2004, specializing in travel, FinTech,
and entertainment business, with offices in 50 countries. In the last two years, Dyninno Egypt grew from 33 to
200 employees. It will soon open a new office as part of its expansion plan.
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Expleo
Expleo is a global engineering, technology and consulting service provider that partners with leading organizations
to guide them through their business transformation, helping them achieve operational excellence and future-
proof their businesses. Expleo has more than 40 years of experience developing complex products, optimizing
manufacturing processes, and ensuring the quality of information systems. Leveraging its deep sector knowledge
and wide-ranging expertise in several fields, including AI engineering, digitalization, hyper-automation, cybersecurity
and data science, Expleo’s mission is to fast-track innovation through each step of the value chain. The company is
committed to doing business with integrity for a more sustainable and secure society. It boasts an extensive global
footprint, powered by 15,000 highly-skilled experts delivering value in 30 countries and generating more than € one
billion in revenue.
Henkel
Henkel began its business operations in Egypt in 1992. Henkel Egypt established a fruitful relationship with Egyptian
consumers and the Egyptian government through its pioneering brands and the trust in both the Egyptian economy
and Egyptian talents.
The company holds leading positions with both industrial and consumer businesses thanks to strong brands,
innovations, and technologies. Currently, Henkel Egypt employs more than 600 employees, in addition to more than
3,000 indirect jobs. Henkel offers excellent development and career opportunities in an international environment.
Henkel is also committed to operating sustainably in Egypt. It invests in the community and the environment it
operates in as part of its global sustainability strategy and targets.
IBM
IBM is an involved and contributing part of the Egyptian economy since its establishment in 1954. With more than
68 years of presence in Egypt, IBM has worked side by side with the Egyptian government in most of the projects of
national importance and through several initiatives that help the economy and support the government’s national
agenda.
Realizing the attractiveness of Egypt as a competitive sourcing destination, IBM serves its clients across the globe
through IBM Centers of Excellence in Egypt, which employ a sustainable pool of talented, technologically-skilled,
and multilingual graduates.
Majid Al Futtaim
Majid Al Futtaim (MAF) Global Solutions has been operating in Egypt since 2021. Its Cairo CoE provides finance,
human capital, procurement and technology services and expertise for MAF operating companies and offices across
its international footprint.
The company has a global team of over 45,000 employees and is a leading conglomerate across the Middle East, Africa,
and Central Asia. The partnership with ITIDA enables MAF to develop Egyptian talent to shape the organization’s
future success as well as meaningfully contributing to the sustainable growth of the Egyptian economy. MAF Global
Solutions Egypt currently employs 650 professionals and is continuing to grow and further expand.
Microsoft
Microsoft is adopting a holistic plan under the theme “Microsoft Loves Egypt” to digitally empower young Egyptians,
businesses and the public sector in a bid to transform the country into a true, inclusive digital society.
During 2022, MCIT and Microsoft pledged to harness the power of technology by setting up the Government CoE for
Emissions Accounting and Reporting, introducing an AI solution for farmers to optimize the use of water. It invested
in collecting reliable climate data by setting up the AI for Good Lab.
Actionable plans also include scholarships at Egypt University of Informatics (EUI) and supporting MCIT capacity-
building programs, Digital Egypt Builders Initiative (DEBI) and Digital Egypt Cubs Initiative (DECI). The company has
also pledged to expand its ICT exports and offshoring services to support the Digital Egypt Strategy for Offshoring
Industry 2022-2026.
Microwize
Microwize Technology has been providing healthcare technology software, services, and consulting in the US since
1997. Launched in Egypt in 2020, the company have hired over 120 employees in Cairo to greatly expand and
enhance its Revenue Cycle Management and Remote Employee services. Its competent and well-skilled staff helped
the company acquire larger and more lucrative clients and run the business more efficiently. Microwize owes its
impressive growth of the past two years to the continued development within Egypt.
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NAOS
NAOS Solutions’ mission is to help business partners grow. It was established in Egypt in 2007 by a French entrepreneur
as a marketing consultancy firm supported by a contact center to perform market surveys. The company soon
expanded its offerings to include customer service. Over the years, NAOS has consistently provided excellence and
innovation, and this commitment has led to steady growth. Currently, over 1,300 professionals in NAOS offices in
Cairo and Barcelona assist clients throughout North America, Europe, and the Middle East.
In 2022, NAOS Marketing re-branded as NAOS Solutions to better reflect its growing suite of business-building
capabilities, gathered around three pillar services, including NAOS Customer Experience, NAOS Talents, and NAOS
Digital.
NTG
NTG Egypt Advanced Software was established in 1994. Owned by NTG Clarity, NTG has more than 550 professionals
providing products, technology, design, documentation, and implementation expertise to the industry’s leading
enterprises and network service providers. NTG Egypt is the group’s software hub, with more than 250 developers.
Its “Asset, Inventory and Configuration Management Solution” and the “Site Control” project are used by major
telecom operators in the Middle East. NTG also uses its flagship product “NTG Digital Toolbox” to provide other
solutions to clients. The Toolbox is a powerful process automation and application builder tool that supports
enterprises to accelerate business model transformation.
NTG services are offered in Egypt and worldwide, with offices and operations running in Egypt, Canada, USA, Saudi
Arabia, Kuwait and Oman.
PEPSICO
PepsiCo first landed in Egypt in 1948, with the commitment and vision to become the fastest growing consumer
packaged goods (CPG) company in Egypt. PepsiCo Egypt now owns eight operational facilities and 34 distribution
centers, fueled by the passion and dedication of 15,000 employees.
PepsiCo has globally established its Global Business Services (GBS) in 2019. GBS operates globally through six centers
in Mexico, Poland, Russia, India, China and Egypt. Cairo Business Services currently employs around 200 PepsiCo
employees serving the Middle East, Africa, Pakistan and Europe markets.
In 2022, PepsiCo Egypt reached a tremendous milestone to support the national digital transformation efforts. It
signed a cooperation protocol with ITIDA, aiming to increase Egyptian exports of IT products and services, including
shared services.
RSA
RSA is a security-first identity company that provides complete identity and access management to businesses
to operate securely, effectively, and successfully. The company is trusted by 12,000 organizations, manages
25 million enterprise identities and secures access for millions of users. In 2022, RSA was recognized as an
Overall Leader for the fourth consecutive year in the KuppingerCole Identity Governance and Administration
Leadership Compass and the KuppingerCole Identity Fabrics Leadership Compass. In 2022, RSA also launched
ID Plus, Mobile Lock, and Risk AI, which uses machine learning to make real-time risk soring decisions. RSA
also moved its Egypt team to a new location in the heart of Cairo; the new facility in 5A will support the
organization’s ongoing expansion and growth.
Sitel
Sitel Egypt – previously known as SYKES Egypt- is a world leader in the BPO market, providing off-shore
premier technical and customer contact solutions and services to companies throughout Egypt. The company
has 600 highly-qualified, selectively chosen team members in Egypt. It offers a unique culture and bilingual
environment that is valuable to clients and their customers from all over the world in various languages such
as English, French, German, Italian, Spanish, Dutch, Turkish and Persian.
Sitel Egypt was established in 2009 in Maadi Technology Park. With its versatile portfolio of the strongest
brand names in the globe, Sitel Egypt continues to thrive with ambitious and aggressive growth plans, with a
focus on continuous development on the talent pool and the language capabilities of Egyptian youth.
Smart Eye
Smart Eye is the global leader in human insight AI, a technology that understands, supports and predicts human
behavior in complex environments. The company works to bridge the gap between humans and machines to
enable deeper insights and unprecedented solutions in automotive, aviation, assistive technology, media and
marketing, behavioral science and many more fields.
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Sutherland Egypt
Sutherland is a process transformation company that rethinks and rebuilds processes for the digital age. Opened in
2010, Sutherland Egypt begins its operations in Alexandria, providing a full range of integrated back-office and client-
facing front-office services to the company’s clients in Europe, Africa, the Middle East, Asia, and North America.
For over 30 years, Sutherland has been helping customers across several industries, from financial services to
telecommunications, achieving greater quality and automated customer experience.
In June 2022, Sutherland Egypt opened its second site in Cairo, bringing broad-based individuals and multilingual
professionals into a global operation. Sutherland Egypt’s thriving operation in Alexandria and expansion in Cairo
surpass remarkable milestones in contributing to global services and making the company a great place to work for
employees.

Teleperformance
Through its Cloud Campus, Teleperformance managed as many as 250,000 remote employees, with 60% of its
global workforce still working remotely today. Through more than 98,000 employees catering to clients across 80+
regional and multilingual hubs in EMEA, the company came as a leader in Everest Group’s Customer Experience
Management (CXM) Services in EMEA PEAK Matrix®.
Teleperformance Egypt is one of the six multilingual hubs across the group. The company provides support in 25+
different languages, serving 130+ markets, 40% work-at-home with 7,000+ workstations. Teleperformance Egypt is
the only Great Place to Work®- certified company in Egypt, with strong existence in local and Middle East markets.
In Egypt, Teleperformance has a 10,000-member team, and it expanded its footprint in Cairo and Alexandria with
five sites.

UBER
Uber reimagines the way the world moves for the better. The company is committed to promoting the professional
advancement of employees from diverse socioeconomic backgrounds in its organization. It is building a strong
community of people to share knowledge, attract and retain top talent and promote cross-cultural learning. In
Egypt, Uber is currently offering the following services: Uber Comfort, Uber X, Uber Scooter, Uber Connect, Uber
Bus and Uber Taxi.
Valeo
Valeo is a technological and industrial leader in electrification, driving assistance systems, reinvention of interior
experience and lighting. Valeo Egypt is the largest research and software development center in the country and
within Valeo Group. Since 2005, the center has been growing exponentially; from 25 software engineers to 3,000 in
2022, developing 60% of the Group’s software production worldwide and delivering 250+ software projects yearly.
Valeo Egypt collaborates with MCIT and ITIDA, and maintains solid relationships with around 25 universities across
Egypt, to prepare university students for the tech job market and equip them with the knowledge needed.
In August 2022, Valeo signed an MoU with ITIDA, to expand its operations in Egypt, increase its exports of software
services and create additional job opportunities for more than 850 engineers in Valeo Internal Automotive Software
Center (VIAS) in Egypt.

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_VOIS
_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing
quality and efficiency across 28 countries. The company operates from six locations: Albania, Egypt, Hungary, India,
Romania, and the UK. Over 26,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of
choice for talent, technology, and transformation.
_VOIS total investment in Egypt is almost EGP 1.5 billion. Established in 2006, _VOIS has evolved into a global, multi-
functional organization and a center of excellence for intelligent solutions, focused on adding value and delivering
business outcomes for Vodafone.
In September, the ICT Minister and Governor of Alexandria opened a new office of Vodafone Intelligent Solutions
(VOIS), in Alexandria. The new office provides 1,000 specialized job opportunities, enabling foreign markets and
serving Vodafone’s overseas customers in the German and English languages.
Webhelp
Webhelp is one of the world’s leading companies in BPO, with more than 120,000 people communicating in more
than 80 languages in over 64 countries. Webhelp operates across many specialties in the B2B and B2C sectors,
covering different aspects. ITIDA and Webhelp have signed an MoU within the framework of Digital Egypt Strategy
for Offshoring Industry 2022-2026, targeting the increase of Egypt’s ICT exports of offshoring services and products.
Since its official launch in 2021, Webhelp Egypt has been growing rapidly and steadily. In June 2022, the ICT Minister
opened Webhelp’s flagship office in Egypt, as one of the company’s biggest offices worldwide. Webhelp Egypt’s
current team consists of 1,100 employees. The company plans to have 1,600 employees by the end of this year and
3,600 employees by 2024.
Financial Incentives
In 2022, ITIDA revised its incentive scheme, in light of the Digital Egypt Strategy for Offshoring Industry 2022-2026.
For the first time, several growth incentives for the local IT exporting companies have been allocated in the form of
annual reimbursement for Operating Expenses (OPEX) per new hires, with a declining scale between 2022 and 2026
and are tiered according to the scale of hiring and the Egyptian companies that are eligible for this support.
Nine Egyptian medium and large companies have applied to participate in the incentive scheme program within
different categories, like Information Technology Solutions (ITS), Business Process Services (BPS) and Research and
Development (R&D), with total assigned budget almost EGP 122 million over the upcoming five years and a plan to
hire more than 3.3 K headcount.
Brightskies
Brightskies is a technology company and a digital transformation enabler that develops innovative and cutting-
edge software technologies and tools. The company’s products help revolutionize different industries and verticals
including automotive, oil and gas, retail, education, banking, and telecommunications. Brightskies’ mission is to
provide the global ICT sector with world-class innovative engineering solutions to help industries cope with the
digital revolution. The company is based in Egypt and has offices in Dubai and Germany, serving clients across
Europe, Asia, Africa, and North America.
In 2022, Brightskies released the beta versions of its power battery for electric buses and self-driving stack. The two
versions were demoed during COP 27 and at King Abdullah University of Science and Technology (KAUST).
CONNECT Professional Services
CONNECT Professional Services (CPS) has successfully completed the deployment of a large-scale integrated
software-defined networking (SDN) project in the KSA for one of the leading companies in the mining industry. The
company was responsible for the successful planning, implementation, and support services required to migrate
the network of the existing campus and branches into state-of-the-art SDN infrastructure, with minimum impact on
the production. CPS is currently working on mega projects in the KSA, helping customers comply with the National
Cybersecurity Authority regulations by deploying cutting-edge security solutions and services.
The company deployed 1,000+ projects in more than 22 countries with quality standards that compete internationally
as a proud Egyptian company.
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Etisalat Global Services
e& Global Services won a recognition award for performance from e& Group. The company achieved a 44%
increase in the yearly revenues in 2022 versus 2021, reflected in 11% increase in the company manpower
capacity and 14% increase in the seating capacity.
e& Global Services is currently serving 18 different lines of business for both inbound and outbound customer
care business process outsourcing (BPO) services, ranging from call center inbound calls, social media support,
non-voice email, chat support, back office services, FinTech wallet customer support and telesales outbound
campaigns.
e& Global Services IT offshore was launched in the fourth quarter of 2022 with different IT scopes such as java
developers, testing engineers, data architects, database administrators, solutions architects and IT project
managers.
Grafene
Grafene is a management technology consulting practice. The company collaborates with global business
partners, experts, and technology developers to provide its clients with cutting-edge solutions throughout
their digital transformation journey. Founded in 2019 in Egypt, Grafene expanded its offerings of technology
consulting and assurance services in Egypt and the KSA to six more countries in the Middle East, Asia and
Europe. The company also added two more lines of services: technology business solutions and technology
talents. Grafene closed Fiscal Year 2022 with an outstanding 2X growth and is scaling up in capacity and
capabilities, and scaling out geographically.
RAYA CX
In 2022, Raya CX won the gold award for Digital Transformation Strategy at the Gulf Customer Experience
Awards (GCXA) 2022. Raya also received the award for Best CX and Operational Excellence at the CX Live
Awards, Middle East 2022. The company’s ranking on the EMEA PEAK Matrix® by Everest Group moved up,
and it was listed among the IAOP Global Outsourcing 100 listing. Raya has been recognized by Gulf News and
TBD as a 50 MENA Leader among global companies. It has also been certified by COPC for the 15th year. RCX
expanded in the Gulf, with new sites in Riyadh and Dubai to further deliver its domain expertise spanning 20+
years.
Si-Vision
Si-Vision is a leading IP provider for high-performance, low power wireless-intellectual property (IP). The company
has been operating since 2007, with more than 400 years of collective experience, serving Tier-1 customers all over
the globe. The mission of Si-Vision is to create a pool of world-class engineers to bring success to its partners by
delivering high quality and innovative solutions. In July 2015, Synopsys, Inc. (NASDAQ: SNPS) acquired Si-Vision’s
low power wireless IP portfolio. Since then, Si-Vision team has been responsible for developing complete wireless
protocols (IP) for the IoT market.
Sumerge
Sumerge has been providing software solutions and services that streamline business operations, helping raise
effectiveness, efficiency, and control for the past 16 years. The company helps its clients achieve their business
objectives by using IT to simplify complexities, increase productivity, reduce costs, and improve profitability. Sumerge
has successfully driven its impact globally in more than 13 countries in various sectors, with a bigger impact on the
public and banking industry. In 2022, Sumerge landed its first deal in the Egyptian telecom sector, with Etisalat and
went live with its first major project in the insurance industry with AXA Insurance. In addition, Sumerge also landed
two major deals in Saudi Arabia in 2022. In the same year, the company accessed the UAE market.
WORX Outsourcing
Established in 2013, WORX Outsourcing’s mission is to utilize talents, processes, technology and the best industry
practices to provide a wide array of customizable outsourcing services, helping clients achieve their business
objectives and maximize the return on their investments. In just two years, the company opened three premises,
with 500+ contact center seats, and it created a network of 50+ top industry local and global partners. WORX
Outsourcing has been devoting its resources to serve its clients, achieving great successes and building lasting
relationships.
XCEED
XCEED is a leading multilingual BPO service provider in the EMEA region. It has more than 25,000 employees and
8,000 remote agents, with an annual forecasted growth of 15%. The company has a capacity of 10,000+ web-
enabled multi-channel workstations serving numerous industries across Europe, North America, Middle East and
Africa through more than 10 sites in Egypt, Morocco and Mauritius.
Xceed opened two new sites the GCC region. To expand its footprint in Africa, the company opened a new site in
Mauritius to meet French, Canadian and multinationals’ need of bilingual customer base.
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IT Export Promotion
The Egyptian IT and business services exports have been growing at a double-digit rate fueled by a multi-lingual
talent pool of 600K+ annual graduates, the largest in the Arab world and second largest in the EMEA region. IT export
promotion and endorsing Egypt’s position globally across foreign markets are among ITIDA top priorities. ITIDA seeks
to stimulate the country’s economic growth, enhances the environment for potential local exporters, and supports
them in penetrating key markets. Therefore, ITIDA offers targeted and tailored assistance to develop the capabilities
of Egyptian ICT companies and increase their competitiveness. As a result, digital exports increased to USD 4.9 billion
during 2022.
Export IT Program
Export-IT program supports Egyptian companies to develop their resources, leverage their
competitiveness, and reduce their export-related costs. It supports Egyptian ICT companies
to penetrate key markets, aiming mainly to provide incentives, which in turn contributes
to increasing companies’ competitiveness and exports in terms of pricing and quality.
Products and services supported by the program are diverse, including ICT services, IT-
enabled services and embedded software. Supporting Egyptian companies to develop and
increase their ICT services’ exports, Egypt became a regional leading country in introducing
an export program to support its ICT industry.
In 2022, ITIDA re-launched the 30th round of Export-IT program covering the export proceeds
of 2021 with assigned budget of EGP 70 million.
More than 170 Egyptian exporting companies registered in this round, including 45 new
companies and nine companies from different governorates such as Dakahlia, Gharbia,
Ismailia and Luxor.
Small and Medium Enterprises (SMEs) represented 100% of the total beneficiaries in this
round. Software/mobile application development and support; 3D modeling and solution;
and system integration were among the various exports of technological products and
services. These products and services were exported to many distinguished destinations
such as the KSA, the USA, the UAE, Austria, Kuwait and Germany.
Through the past 12 rounds of the program, ITIDA has extended its support to more than
250 Egyptian exporting companies with total incentives amounting to almost EGP 549
million. The total revenues from the exports of beneficiaries across the last 12 years are
estimated at more than EGP 9.6 billion.
Several Egyptian ICT companies have achieved further success as a result of ITIDA support
and export promotion. They managed to provide more services, increase their business,
and promote their exports.
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Act International
ACT was established in 1988 as one of the first ICT companies in Egypt. It has evolved to become a market leader
in state-of-the-art solutions and services. ACT collaborates with international companies to provide end-to-end IT
solutions, helping customers reach their IT potential. ACT has a customer-centric team of 400+ dedicated, skilled,
and professional employees. The company expands to international markets, serving as a one-stop-shop for ICT
solutions and services, including broader installation and implementation, specialized solutions, consultation and
project management services, among others.
ACT operates in the Middle East, Asia Pacific, Australia, Africa, Europe and North Africa markets. In 2022, ACT
expanded its outsourcing business, contributing 70% to the Egyptian economy. Its customer base also grew by 30%.
3D Diagnostix
3D Diagnostix is a leading provider of digital support services to dentists and CT scanning centers. In 2022, the
company signed two agreements with a Swiss company. Under the first, 3D Diagnostix provides the company with
treatment planning and digital design services in multiple languages including English, French, German, and Italian.
Through the second agreement, 3D Diagnostix sale services will help the company market its products in the UK,
Sweden, and the Netherlands. 3D Diagnostix achieved a 20% YOY growth in sales.
egabi Solution
egabi is an IT leader in the Egyptian market. For over 20 years now, the company has been bridging technology gaps
for 350+ customers across MEA. It provides a wide array of services and solutions, including software development
(backend automation, e-services (Government to Citizen (G2C) and Government to Government (G2G)), product
implementation (Enterprise Performance Management (EPM), Enterprise Resource Planning (ERP)) integration
services, outsourcing and support services (infrastructure, business processes and quality control).
In 2022, egabi expanded its offerings to include geographic information system (GIS) solutions (ESRI) and AI/ML
implementations (AWS, Huawei, Anaconda, RapidMiner).
eSpace
eSpace is an Alexandria-based IT service provider in MENA, with over 22 years of experience. The company has
been helping businesses and organizations of different sizes and structures to make more of an impact through
digital transformation. Its client base grew to include Google, Vodafone, Etisalat, MBC Group and the governments
of Egypt and Saudi Arabia.
eSpace undertook major digital transformation projects, including the Egyptian elections, since 2011, Saudi labor
market index portal, Saudi freelance license portal, Saudi telework program, Saudi MRN platform, skill verification
program, Saudi companies policies platform, and Exceed Space, a performance and engagement platform for eSpace
employees.
iotblue
The mission of iotblue is to drive systematic change and accelerate long-term efficiency through the Internet of
Things (IoT). The company empowers businesses with the tools and knowledge needed to adopt and use IoT in
everyday operations and helps them build solutions that address real problems, overcome challenges, and make a
positive impact in the world.
In 2022, iotblue expanded its footprint and increased its user base in the smart city and smart space industries. The
company collaborated with MCIT and the Ministry of Higher Education and Scientific Research to avail four national
universities of its IoT platform. iotblue is to roll out Rakenta, a low-code application development platform that
enables developers to build their start-up operation tools faster.
QSIT
QSIT has been leading the domains of utilities, homeland security (HLS), and land management. The company
enabled the Egyptian Electricity Holding Co. (EEHC) to transform four out of 45 DCCs nationwide into smart grids.
In HLS, QSIT developed the next generation of its state-of-the-art products for Dispatch and Control, Common
Operation Picture, and more. These products empowered the Ministry of Interior in Egypt, GCC, and the USA to
save millions of lives in a fraction of a second. On the technology side, QSIT invested heavily in AI and Building
Information Modeling (BIM). Its AI solutions saved thousands of labor force hours by supporting the Ministry of
Agriculture team to identify fields, crops and others, helping farmers across the country to enhance productivity.
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QSIT
QSIT has been leading the domains of utilities, homeland security (HLS), and land management. The company
enabled the Egyptian Electricity Holding Co. (EEHC) to transform four out of 45 DCCs nationwide into smart grids.
In HLS, QSIT developed the next generation of its state-of-the-art products for Dispatch and Control, Common
Operation Picture, and more. These products empowered the Ministry of Interior in Egypt, GCC, and the USA to
save millions of lives in a fraction of a second. On the technology side, QSIT invested heavily in AI and Building
Information Modeling (BIM). Its AI solutions saved thousands of labor force hours by supporting the Ministry of
Agriculture team to identify fields, crops and others, helping farmers across the country to enhance productivity.
The beneficiary SMEs receive three years of coaching delivered by international and local experts, and assistance
with the creation of an international market strategy. Additionally, the program provides guidance, advice and
coaching on the type of certification suitable for their market entry strategy. It also helps improve the companies’
Corporate Social Responsibility (CSR), offers market orientation support and helps the companies land export
business opportunities.
The program is one in a set of actions that ITIDA is adopting to achieve its ambitious strategy aiming at tripling the size
of Egypt’s BPO and ITO exports over the next five years. The program targets SMEs and women-led companies that
offer ITO services and are interested in an improved market position in the EU and in contributing to an enhanced
ecosystem for SMEs.
Around 93 Egyptian SMEs have applied, from which 20 companies have been selected, based upon the received
information and the audits made by CBI experts.

Pharos Solutions Webkeyz

Turndigital egabi Solutions

eSpace for Software Development eVision

Appsinnovate Robusta Studio

Marketeers Research SmartTech Systems

BBI Brightskies Technologies

Edge-Pro for information Systems Worex Technology

700 APPS Cyber Force

IT Outsourcing Egypt- CBI
The Centre for the Promotion of Imports from developing countries (CBI), Netherlands, in partnership with four main
distinguished partners, including ITIDA, the Chamber of Information Technology and Telecommunications (CIT), the Youxel Technology S.A.E Optomatica
Egyptian Information, Telecommunications, Electronics, and Software Alliance (EITESAL), and the Nile University
(NU) launched, early 2022, the three-year IT Outsourcing (ITO) project. The three-year program aims to support Silicon Mind Data Gear
Egyptian ITO SMEs in their export journey to the EU by offering technical assistance through a practical business
export coaching project. The program also equips Egyptian companies with the skills and know-how needed to
access European markets.
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Entrepreneurship and Startup Ecosystem
The Egyptian entrepreneurship and startup ecosystem continue to grow and evolve dramatically, attracting strong
momentum both regionally and globally, making Egypt a global contender in the technology startups scene.
Technology startups have attracted investment and financing deals with more than USD 600 million in 2022 and
with a growth rate of more than 22%, compared to last year, during which they attracted investments worth USD
491 million.
To promote the growth of technology startup sector in Egypt, ITIDA has signed a cooperation protocol with the
General Authority for Investment and Free Zones (GAFI) and the Financial Regulatory Authority (FRA). The protocol
aims to create an attractive legislative and procedural environment for investment; find innovative solutions for
startups and facilitate their transactions; and contribute to overcoming all obstacles facing the growth of investments
in this promising sector.
In 2022, several measures were taken aiming at developing the IT industry and the electronic industry and
facilitating the procedures for the development of startups in ICT sector.
Certain measures are currently being adopted, including the establishment of companies through digital notices
via a platform created especially for this purpose. This is within the framework of removing all obstacles facing
startups and entrepreneurs, and allowing the opening of virtual companies without being restricted by the
necessity of having physical premises to save expenses and facilitate procedures for these companies.
Moreover, the requirements of establishing a one-person company (OPC) and expanding the establishment of
free investment technology parks as well as tax exemptions for startups are to be facilitated. In addition, whitelists
of specialized companies to import electronic components are to be used.
The Cabinet has approved the amendment of the Executive Regulations of the Companies Law to make the
minimum capital of OPC only EGP 1000 when incorporating the company instead of EGP 50,000. This decree has
been made after the discussions conducted between MCIT and GAFI to facilitate the procedures for investors in
startups in the IT field.
In light of MCIT efforts employed to support and stimulate the expansion of mobile phone manufacturing industry,
MCIT agreed with the Ministry of Trade and Industry to add this important industry to the export burdens refund
program to attract more investments to this promising industry. The incentives to support the mobile phone
industry include exempting mobile phone parts and components necessary for the manufacturing process from
NTRA fees, and coordinating with the Ministry of Finance (Customs Authority) to set clear and binding customs
classification for all customs outlets, so that the customs tariff on components and accessories for the production
of mobile devices is within 2% instead of 10%.
The Economic Conference – Egypt 2022, held in October, resulted in a series of recommendations, including those
related to the ICT sector, most notably stimulating R&D; launching a training and qualification program for the
calibers who meet the required conditions, under the supervision of the industry experts; focusing on language
learning in faculties of technology as a key requirement; establishing an economic zone for the IT industry; and
adopting a whitelist to register the companies operating in it. This economic zone is set to be established in the
Knowledge City, in the New Administrative Capital.
This is in addition to indigenizing the IT industry and electronic solutions; providing financing and increasing
financial and export incentives to increase the level of high-tech exports; extending the financing programs for
medium and small enterprises with an interest rate of 5% to include companies of this industry; and giving priority
to the products of these companies in the national projects. The conference’s recommendations also included
working on attracting ICT companies to Egypt, constantly following up the existing legislations and developing
them to keep pace with the rapid technological developments and building on the exerted efforts in the field of
infrastructure development.
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IT Industry Marketing and Outreach
MCIT always seeks to promote Egypt’s global ICT competitiveness by advancing the outsourcing services industry,
Offshoring and IT Ranking
to leverage the sector growth. Strongly inclined toward the creation of a suitable and competitive climate for ICT
promotion, the country promotes entering new markets and strengthening business ties with existing ones.
Driving Global Business Service Delivery Excellence from Egypt
Issued in February 2022 by Ryan Strategic Advisory, the “Driving Global Business Service Delivery Excellence
from Egypt” report explains the competitive advantages that Egypt brings to the table for international
investors interested in leveraging this destination for shared services operations and global business services
(GBS).
According to the report, Egypt has long been an attractive GBS location for multinationals with its large, well-
educated talent pool, strategic location, European time zone, and reliable infrastructure. As a result, brands
like Nestle, Henkel, PepsiCo, Vodafone, HSBC, P&G and Schneider Electric, and many others, have chosen to
launch GBS operations in the country.
The report mentions that Cairo houses more than 150
delivery centers, making it the leading choice for GBS in
Egypt. The city produces more than 600,000 university
graduates each year, most of which have strong language
fluency in English, in addition to French and German,
among others. University graduates in Egypt are
primarily motivated to work in GBS to learn new skills,
gain experience, and get a multinational brand on their
CVs. This has fueled considerable interest among young,
educated, multilingual Egyptians to pursue careers with
firms that operate in this sector.
As final thoughts, the report explains that educated talent,
cost, and language skills represent the primary drivers
of GBS investment into Egypt, which continues to grow
Ranking and Recognition as multinationals expand their GBS operations. Egypt’s
The Egyptian ICT sector is still the focus of attention of international institutions, consulting firms, industry experts high quality of multilingual education and scalability of
and international companies, especially in the field of offshoring Information Technology services (ITS) and Business sophisticated talent are among the key reasons why so
Process Services (BPS). Egypt is now well recognized in terms of providing services to regional and global companies. many international operators have chosen to run their
business processes delivery centers in that location.
During 2022, specialized industry reports and indices issued by leading research and consulting firms recognized
Egypt as the leading country in the technology innovation scene in the MENA region, securing the largest number
of investment deals in startups in the region and attracting business leaders on the hunt for innovations, tech-
powered solutions, and large multilingual talent pool at competitive cost and global presence.

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2022 Ryan Strategic Advisory Front Office CX Omnibus Survey
The 2022 Ryan Strategic Advisory Front Office CX Omnibus Survey focuses
on responses from a broad reach of source market clients selecting their top
CX destinations based on several data points.
Egypt maintains its fourth-place status in this year’s survey. The North
African CX powerhouse continues to garner interest from all major demand
markets, based on its scalability, multilingualism, and reputation for quality
outcomes. Out of the roughly 50 offshore and nearshore locations under
analysis in this year’s research, Egypt was the most consistently ranked
across all demand markets. It is perhaps the most multilingual offshore CX
delivery destination in the world.
Outsourcing Destination Guide Egypt 2022
The Outsourcing Destination Guide Egypt was issued in August 2022, as an independent information guide by the
German Outsourcing Association in cooperation with ITIDA. It provides an update of the capabilities and actors of
the Egyptian ICT and shared services center (SSC) sector. It allows insights into Egyptian service and delivery center
operations given by industry leaders in the form of case studies and project reports, helping decision makers better
understand the advantages and conditions in working with Egyptian ICT and business services sector (BSS) centers
and service providers.
According to the report, Egypt offers a plethora of state-driven, private and collaborative options for technology
and business services companies. Over the past decade and under the direction of MCIT and ITIDA, Egypt’s ICT
infrastructure has grown rapidly. New technology parks, with a focus on ICT services, are sprouting around the
country, as the Egyptian government is acquiring investors and investing heavily in one of its fastest growing markets.
The report also highlights that ITO, BPO and ICT exports have become an important source of revenue for Egypt.
The industry provides services to approximately 100 countries in over 20 languages, considering the Egyptian
commitment over the past decade laid down a solid foundation for further acceleration.
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Bridging Digital Gap: State of Digital Inclusion in MENA Region
Prepared by PwC in December 2022, the report explores why digital inclusion should be a priority for MENA leaders
and discusses the challenges that they meet as they work to achieve that. According to the report, Egypt made great
strides in the digital inclusion space. The country scored 60 in the Roland Berger digital inclusion index in 2020,
becoming the 3rd top improver in Roland Berger rankings. This was a result of Egypt’s tireless efforts in improving
accessibility, enhancing mobile data availability and coverage infrastructure, and enhancing affordability through
market competition between telcos.
Startup Ecosystem Acknowledgement
Global Startup Ecosystem Report 2022
The Global Startup Ecosystem Report (GSER), issued in June 2022, by Startup Genome is the world’s most comprehensive
research on startups, with data from over three million companies across 280 ecosystems. In 2021, Cairo ranked third
on the list of Top Performers. Cairo saw 156% increase in total VC funding round dollar amount from 2020 to 2021, and
from 2017 to 2021, the overall number of VC funding rounds in the ecosystem increased by 60%.
The report lists a number of reasons that make Cairo the ideal place for starting a business. First: Market Access. Egypt’s
strategic location and extensive international trade network make it an ideal platform for companies doing business
in MENA and Africa. With a young population of 20 million tech savvy consumers, Cairo provides a perfect testbed for
innovation and an attractive market for scalability.
The second reason is Cairo’s Young and Skilled Talent. Egypt’s population of about 102 million people is rapidly growing,
providing companies with a large and growing domestic market and vast talent pool to recruit from. Over half of the
country’s population is under 30, and many of them are multi-lingual and technically skilled.
Abundant Resources is the third reason why Cairo is one of the most vibrant start-up hubs. Entrepreneurs can draw
talent from over 170 universities and institutes producing 500,000 annual graduates, as well as access a network of
over 40 incubators and accelerators and 80 co-working spaces. ITIDA is also on tap to support entrepreneurs.
According to Startup Genome, Cairo is among the Top 10 Global Emerging Ecosystems in Funding and the Top 15 Global
Ecosystems in Affordable Talent, and is the third largest MENA Ecosystem in Talent and Experience.
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 The Games Industry (Egypt Country Report)- Games Industry Africa (GIA)
Issued in August 2022, the report provides a better understanding of what the state of the game development
industry is in Egypt. Of the three countries (Egypt, UAE, KSA), Egypt was the country that accounted for the most
gamers in 2021 (58.7% of the total across the three territories).
Based on its geographical proximity to Europe and the MENA region, Egypt comes with a host of investment
possibilities. The report lists reasons to invest in Egypt, including competitive market wages, skilled young population,
strong education system, advanced infrastructure, and blooming startup ecosystem.

African Tech Startups Funding Report 2021

Issued in January 2022, the report was prepared by
Disrupt Africa. It explores how Egypt is one of the
Global Startup Ecosystem Report- Fintech Edition premier investment destinations in the continent.
GSER Fintech Edition, issued in Seprember 2022, which dives deep into the globally competitive landscape of With Egypt now well established among Africa’s “big
technology-based startups, tuns the spotlight on Cairo’s thriving FinTech ecosystem. Egypt, consequently, is counting four,” the country ranks second for both number of
on new digital services to replace the country’s cash culture. It is issuing regulations to create a growth-friendly funded startups and total investment.
environment for FinTech startups, especially for consumer and small-business applications, and embedded finance. According to the report, 115 Egyptian startups
Egypt also is optimizing its infrastructure for digital onboarding. raised funding over the course of 2021—20.4% of
In March, Egypt’s three largest national banks, in partnership with Global Ventures, provided an USD 85 million the African total. This was up 40.2% from 82 startups
fund, supporting FinTech innovation. In the first half of 2022, FinTech startups reaped a record USD 167 million in 31 in 2020. The ecosystem has developed extremely
VC deals, with five clocking in above USD 10 million, according to FinTech Egypt, an initiative of CBE, compared with quickly when it comes to investment over the last
USD 159 million raised during 2021. few years.

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2021 Egypt Venture Investment Report
2021 Egypt Venture Investment Report was issued in March 2022, in collaboration with ITIDA. The report refers The Fintech Landscape of Egypt in 2022 – Fintech Times
to Egypt as a leading venture ecosystem across both the MENA and Africa landscapes. Egypt has ranked first
The Fintech Landscape of Egypt in 2022, an article published in July by the Fintech Times, provides a full understanding
in terms of the number of venture capital (VC) deals in Africa during 2021. Following a four-year consecutive
of how Egypt’s fintech landscape looks like in 2022. According to the article, Egypt presents a huge potential for
growth in VC funding, the Egyptian startup ecosystem saw a 168% year-over-year (YoY) increase in capital
fintech and wider digital transformation. Venture capital investments over the last five years in Egypt’s FinTech
investment, reaching a new all-time high record of USD 491 million. Regarding its ranking in the MENA region,
sector increased from around USD one million raised in three fintech deals in 2017, to more than USD 159million,
Egypt came in second place by the number of VC deals, with a record-high of 147 deals, representing 24% of
only last year with 32 fintech deals. Investments have soared by more than 300% during only the last 12 months,
all deals closed across the MENA region in 2021. The country also came in third place in terms of total funding,
indicating the development and expansion of mature and scaled fintech and fintech-enabled startups.
where the local startups gripped 18% of total capital deployed across the whole continent.

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Promoting IT Industry
Seeking to promote the IT industry at the national, regional and international levels, ITIDA is keen to take
part in, sponsor, fund or organize events, conferences and exhibitions, in collaboration with major leading
global ICT associations, to set clear vision for technology and business services, face industry challenges and
collaborate to develop solutions. During 2022, ITIDA organized a series of events to promote the golden
opportunities that the sector offers and increase the engagement of industry stakeholders such as national
universities, academia and key players.

Mobile World Congress

The Mobile World Congress (MWC) was organized by the Global System for Mobile Communications
Association (GSMA), from February 28 to March 3. Egypt participated in the MWC with a high-level delegation,
headed by the ICT Minister. The ICT Minister held meetings over two days with various ministers, government
officials and representatives of international organizations and major ICT companies to discuss cooperation in
relevant fields, and witnessed the signing of several agreements with global ICT companies.
The ICT Minister met with several senior officials from major international companies, including Tech
Mahindra, Samsung Electronics, Bharti Enterprises, Sterlite Technologies (STL), Etisalat Group, Huawei,
Microsoft Corporate, Cisco Systems, and OPPO.
During WMC, an agreement was signed between Telecom Egypt and Huawei to establish its first storage Point
of Presence (PoP) for Internet content in Egypt, in the regional data center of Telecom Egypt in Smart Village in
Cairo. In addition, a landing party agreement was signed between Telecom Egypt and AFR-IX Telecom, aiming
at creating a landing point in Egypt for Medusa, a major submarine cable system in the Mediterranean.
Web Summit 2022
ITIDA participated in Web Summit 2022, organized in November, in Lisbon, Portugal. ITIDA and the Digital Economy
and Technology General Division (DETGD) of the Federation of Egyptian Chambers of Commerce (FEDCOC)
supported the Egyptian pavilion. ITIDA participation reflected its efforts to enforce Egypt’s standing on the global
AWS MENA Cloud Roadshow map of innovation and entrepreneurship, promote the innovative solutions of local tech startups, and highlight the
In December, the ICT Minister participated in Amazon Web Services (AWS) MENA Cloud Roadshow, and incentives and benefits that Egypt offers in that field.
delivered a keynote speech. During MENA Cloud Roadshow, AWS announced the provision of AWS Outposts In 2022 edition, the pavilion hosted 23 Egypt-based startups, including exhibiting companies, most notably iSchool,
in Egypt, which serve all government agencies and the public and private sectors. Using AWS Outposts, KoraStats, ILLA, Appgain, Wuilt, Fab-Minds, Zeal, CirclePay, Amwal, Swft, and ElGameya. This is in addition to other
customers can compute and store information and use databases and other on-premises services. They can local tech visiting companies, including TechieMatter, CyberTalents, Sprints, dKilo, PayMint, Esaal LLC, Read to Lead,
also access all services available in the AWS cloud to establish, manage and expand on-premises software. Pharmacy Marts, Innovolve, Iqraaly, Unlock, and SIGMA FIT.
AWS Outposts are ideal for business software that require immediate access to services and on-premises data Web Summit, the annual most significant tech event, brought together founders and CEOs of tech companies,
processing in many sectors. fast-growing startups, policymakers, and heads of state to redefine the global tech industry. The Summit discussed
several topics such as Internet technology, emerging technologies, and VCs.

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 In November, Techne Summit was held at Bibliotheca Alexandrina, under the auspices of MCIT, ITIDA, and the
Digital Economy and Technology General Division (DETGD) of the Federation of Egyptian Chambers of Commerce
(FEDCOC). Participating companies showcased their most recent products and speakers reviewed their most
innovative ideas, while attendees discovered state-of-the-art advancements and exchanged experiences with global
experts. The agenda of the Summit involved several workshops ranging from beginner to intermediate levels, most
notably product optimization for growth, the Internet of Things (IoT)-the Holistic approach, blockchain technology
in FinTech era, supply chain fundamentals, roadmap to business startup success, and others.
Techne Summit
ITIDA participated in the inauguration of the eighth edition of Techne Summit, held at the National Museum of
Egyptian Civilization, in March. The Summit was organized under the auspices of MCIT and ITIDA. On the sidelines
of Techne Summit, ITIDA held a roundtable titled “Egypt’s Investment Landscape in 2022”. Several investors and
regional and international venture capitalists joined the roundtable. The agenda of the Summit involved several
events that highlighted the growth opportunities in the promising sector of startups, as well as the challenges and
obstacles that startup founders and entrepreneurs face in the growth stage and in attracting venture capital. The
opening remarks highlighted MCIT role, since it attaches great importance to the technological innovation and
entrepreneurship sector, being the cornerstone and one of the planks of MCIT strategy, and a key pillar in ITIDA
strategy.

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 VivaTech
VivaTech, an annual large technology conference,
was held in Paris, France in June. VivaTech accelerates
innovation by connecting startups, tech leaders, major
corporations and investors responding to the world’s
biggest challenges. Selected projects represented
Egypt in the first Egyptian pavilion in VivaTech.
The Egyptian Pavilion in Viva Tech 2022 was
sponsored by ITIDA-MCIT, in partnership with the
Digital Economy and Technology General Division
(DETDG) of the Federation of Egyptian Chambers Of
Commerce (FEDCOC).
The winners of the first edition of
the AfricaTechAwards2022 in partnership with the
Signing Ceremony of 29 Agreements International Finance Corporation (IFC) are:
In December, a signing ceremony of 29 agreements with major IT offshoring and business process services
providers, was held at Sultan Hussein Kamel Palace in Cairo, in the presence of the Prime Minister and the IC ClimateTech: The WEEE Centre
Minister. The agreements inked with 29 multinational companies create over 34000 jobs directed towards exports HealthTech: Chefaa Egypt
through 35 global delivery centers with export value worth USD one billion annually. These agreements reflect FinTech: Click2Sure
Egypt’s conducive business environment and multinationals’ confidence in its qualified local talent. Moreover, the
agreements include both new partnerships with leading technology companies launching global delivery centers These winning startups tackled today’s issues and
first time, and expansions of existing successful business relationships which will triple the size of operations in boosted Africa’s innovation with their impactful
Egypt. solutions.
Entering the country for the first time are Capgemini, Evolvice, Nortal, PWC, Tech Mahindra, and Trimetis. While
the leading companies who are expanding their current business include Advansys ESC, Amazon, ATOS, IBM Egypt,
Microsoft, Majid Al Futtaim Global Solutions, Majorel, MEAPAL, Concentrix, MicroWize Technology, CrossWorkers,
Dell Technologies, Pepsico, Expleo, SEITECH Solutions, Honeywell, Sitel Group, Sutherland, Webhelp, SYS Misr for
Information Technology Services, Pixelogic, Valeo, and Vodafone Intelligent Solutions.
The 34,000 new jobs are created across different export sectors, including 21,000 in the Business Process Services
sector (Contact Centers and Shared Services Centers), 10,500 in the IT Services sector, and 3,000 in the Engineering,
Research and Development sector.
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IDC Egypt CIO Summit 2022
IDC Egypt CIO Summit 2022 was co-organized by the International Data Corporation (IDC) and ITIDA, in June, in
Cairo. During the Summit, the ICT Minister delivered an opening address, during which he highlighted MCIT projects,
Digital Egypt strategy, and the ICT sector growth. On the sidelines of the Summit, an exhibition was organized,
hosting pavilions of the sponsors, where they showcased their latest digital solutions. Addressing accelerating digital
transformation agendas, the Summit has been serving as a leading platform for experts and thought leaders in the
ICT industry in Egypt since 2015.
TNW Hangout with VCs
TNW hosted the second Egypt edition of Hangout with VCs, online, in
July, in collaboration with ITIDA/TIEC, to match startups from Egypt with
international investors. It brought together top global investors and
ready-to-fund Egyptian startups in an online format combining pitching
and networking opportunities.
Hangout with VCs is a boutique online event concept by TNW. It brought
together top investors and pre-selected ready-to-fund startups in a
unique and compelling format, combining content, competition elements,
pitches, and follow-up meetings between investors and startups in an
efficient yet enjoyable setting to drive term sheets. The startups as well
as the investors are curated to get the highest possibility of success. Local
partners are responsible for selecting the top startups in their region to
attend.
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 ‘Global Technology & Business Service Council’ Global Series
The Global Technology & Business Service Council (GT&BSC) Global Series aims to explore how to face industry
challenges and collaborate to develop solutions and added value for both service providers and customers. The
Series is tailored to tackle business continuity, prosperity and growth, through exploring industry best practices and
improving business models. The Series brings together some of the world’s premier global technology and business
services associations.
Egypt, represented by ITIDA, participates in the GT&BSC webinars, as part of GT&BSC Global Series. In these events,
ITIDA hosts international and local speakers to highlight Egypt as a hub. During 2022, ITIDA, as a founding member
of GT&BSC, participated in a number of webinars, including GT&BSC Global Talent Crisis, GT&BSC Resilience Series
Part One: Outsource More to Build Resilience, GT&BSC Resilience Series Part Two: More Globalization, GT&BSC
Resilience Series Part Three: Invest in Talent & Open Talent.

ITIDA Roadshow Series

ITIDA organized, in February, the first event of its roadshow series
at CREATIVA Innovation Hub in Mansoura University. The roadshow
was part of ITIDA plan to promote the recently-launched Digital
Egypt Strategy for Offshoring Industry 2022-2026 nationwide.
The event incorporated several workshops and seminars
showcasing the available opportunities and in-demand jobs in
the offshoring and business process outsourcing (BPO) sector, Deloitte Shared Services Conference
among which were finance and accounting, human resources, ITIDA participated in the Shared Services Conference, taking place in September at the Lisbon Congress Centre in
procurement and different business and IT services. University Portugal. Representatives from ITIDA delivered speeches on the sidelines of the conference. As Deloitte’s largest
professors, officials from ITIDA, and senior executives and CEOs of event, the Shared Services Conference has become over the last 25 years, the ‘must attend’ event for strategic and
operational leaders across industries. The Deloitte Shared Services Conference is the leading event for Finance,
local and multinational companies attended the event.
HR and Shared Services leaders to explore the latest market trends. The program combines plenaries from global
organizations with workshop sessions from Deloitte practitioners.

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Shared Services and Outsourcing Week
In March, ITIDA participated as a sponsor in the 26th Shared Services and Outsourcing Week (SSOW), organized by
Shared Service and Outsourcing Network (SSON), in Florida, the USA. With the theme: “Turning Information into
Action,” the agenda follows a journey through four key themes: scope expansion, continuous improvement, change
management, and leveraging data analytics and advanced technology and tools to improve processes and drive
enterprise-wide transformation. SSOW speaker lineup features experts, prominent figures and leaders in the shared
service and outsourcing industry. The event includes in-depth discussions, workshops, fireside chats and Startup
Zone.
In May, ITIDA also participated in the 22nd European Shared Services and Outsourcing Week (SSOW), held in Lisbon,
Portugal, under the theme of “Reconnect, Recalibrate, Rewire”, where ITIDA sought to promote Egypt as one of the
major offshoring destination.
The SSOW is the largest event in the world for shared services, global business services, outsourcing and intelligent
automation leaders to come together as a community. SSOW brings together well-established shared services
organizations, those in the midst of development, and those just starting out on their journey.
Outsourcing and Shared Service German Forum
Outsourcing and Shared Service German Forum 2022 (OSG) was held in June, in Berlin. It is an international event
organized by the German ICT and GBS sector experts for German and for international markets. It stands for a
technically sound and goal-oriented dialogue without commercial interests. It is not about exhibiting services and
solutions, but about looking at implementations, trends, market conditions and opportunities as well as at common
problems and thus creating a better understanding of the positions of the different market attendees.
An Egyptian special event was held for the launch of the destination guide, attended by several speakers, in the
presence of the Egyptian Ambassador to Germany.
SSO & GBS Exchange DACH
SSO & GBS Exchange DACH was held in September, organized by Shared Service and Outsourcing Network (SSON),
under the theme “Bridging the Gap between the Promise of Digital Transformation and the Reality”. In this event,
SSON brought together senior shared services executives for an exclusive, virtual exchange to confront directly the
challenges surrounding technological innovation. ITIDA representatives have met with 10 international companies
to present Egypt as an outsourcing destination.
Cyber Security and Innovation Series
ITIDA was a Strategic Partner in the second Cyber Security and Innovation Series (CSIS) – Egypt Edition, held in
March, in Cairo. ITIDA participated in various specialized sessions during CSIS, especially those related to cyber
security, electronic transaction security solutions, electronic signature uses, the digital skills necessary to keep pace
with the requirements of the local and global market, and Digital Egypt strategy. This is within the framework of
ITIDA efforts to raise awareness and shed light on the efforts exerted in this regard.
The Cyber Security and Innovation Series (CSIS) brought together IT professionals to address requirements and
challenges faced in the region. Key discussions were held around niche topics, like security, Artificial Intelligence
(AI), Machine Learning (ML), regulations and policies in cyber security to ensure that organizations have the right
solutions in place.
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EduVation Summit 2022
ITIDA participated as a strategic partner in EduVation Summit 2022:
Education 4.0. The Summit was organized by EduVation and the British
University in Egypt (BUE) in August at the BUE campus and online.
Shaping the future of education in Egypt and the MENA region is the main
objective of EduVation Summit. It is one of the largest education events in the
region and has been, for the past six years, gathering education stakeholders
to encourage and facilitate collaboration and innovation in education.
This year’s edition of the Summit focused on education technology and how it
can be utilized to make education missions easier and more impactful. The main
topics explored within the Summit include: Schools of the Future, Metaverse
and Emerging Education Technologies, and Education vs. Learning. The Summit
offered insightful keynotes, engaging discussion panels, immersive workshops,
and limitless networking and matchmaking opportunities with thousands of
professionals. It targeted educators, school leaders, edtech entrepreneurs and
innovators, parents, and policymakers.

Digital Workforce Summit- Egypt

The Middle East Second Digital Workforce Summit- Egypt Edition was held in
March, in Cairo. ITIDA participated in the Summit as a strategic partner. Under
the theme “Changing the Landscape of Work in a Cloud-Enabled Economy”, the
Summit discussed how to digitally upscale the workforce whilst remaining highly
productive, sustainable and effective. The Summit dives into what the leaders
have crafted out for the coming years, how IT and HR functions are continuously
innovating and changing the way people work and businesses function together.
First Edition of ‘ManuTech’
The first edition of “ManuTech,” held at Egypt International Exhibition Center (EIEC) in New Cairo, was opened in
November, by the ICT Minister on behalf of President Abdel Fattah El-Sisi. Held under the auspices of the President
of the Republic, ManuTech shed light on the latest technological innovations that have succeeded in creating a
breakthrough in the manufacturing sector globally. The ICT Minister inspected the pavilions of international and
local companies participating in ManuTech. The solutions, provided by these companies to support the industrial
sector using the latest technological tools, were presented.

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CREATIVA Innovation Hubs
A joint initiative by MCIT and the Ministry of Higher Education and Scientific Research, CREATIVA Innovation Hubs
aims to bridge the gap between technology skills and on-the-ground requirements from the market and promote the
new technology support standard for youth in Egypt. CREATIVA Innovation Hubs provide entrepreneurship trainings
and mentoring support. Each Hub operates to cater to the local community’s needs of technological training and
innovation support activities and services.
MCIT is keen to attract the best world-leading companies in managing innovation hubs to step up efforts to support
entrepreneurs and incubate and accelerate startups. In 2022, two agreements were signed with two international
companies in accelerating startups and entrepreneurship; namely, Plug and Play to run the Hub established in
Sultan Hussein Kamel Palace, and 500 Global to run the Hub established in Giza.
A number of eight Hubs were inaugurated in 2022. The have been established in different governorates; namely,
Cairo, Menoufia, Minya, Sohag, Qena, Aswan, Ismailia and Dakahlia, within a plan that targets increasing Creativa
Innovation Hubs nationwide, from three to 30 Hubs with total investments of EGP five million.
In 2022, two new cooperation protocols were signed with Bani-Sueif governorate to establish CREATIVA Hub at
Silicon Waha, and with Tanta University to establish CREATIVA Innovation Hub at Tanta University. In addition, a new
CREATIVA Hub will be established in Alexandria.
During 2022, two new hubs were successfully established and operated; namely, Sultan Hussein Palace in the heart
of Cairo and the Factory Hub in front of Cairo University in Giza.
MCIT has developed and restored the ancient Sultan Hussein Kamel Palace, as part of the state’s interest in transforming
historical and cultural buildings into Innovation Hubs, while preserving their architectural character and heritage
value. CREATIVA Innovation Hub at Sultan Hussein Kamel Palace includes advanced technology laboratories, startup
technology incubators, training halls, meeting rooms, and co-working spaces. It provides various services, including
incubating and developing startups, providing training and workshops in emerging technology fields, supporting
creativity and entrepreneurship, and developing freelancing skills.
Egypt Makes Electronics Initiative
Egypt Makes Electronics (EME) aims to develop and manufacture promising electronic products, leverage the related
feeding industries, and help reduce imports of electronic and electrical appliances coming into the domestic market.
As a presidential initiative led by MCIT and executed by ITIDA, EME aims to indigenize the electronics industry, and
brand Egypt as the leading regional electronics hub for innovative electronic designs, products and systems.
The initiative steps up the state’s consolidated efforts to create an enabling environment for fostering global companies’
investments in Egypt. It also emphasizes the government’s keenness to encourage and enable the private sector to
manufacture electronics through Egyptian factories, transfer knowledge and experiences and indigenize the electronics
industry.
Through EME, several job opportunities are provided to researchers, engineers, and skilled technicians. EME seeks to
build capacity of human resources to fulfill the electronics industry needs, covering design and manufacturing. The
initiative endeavors to stimulate investments; encourage exports; empower research, development and innovation.
EME consists of two main pillars; the first is the design and development of electronic systems and Integrated Circuit
(IC) components with high-added value. The second is the labor-intensive manufacturing of electronic systems.
The primary promising products are mobile phones, tablets, GPS tracking devices, LED lighting, smart meters, LED
displays, solar energy systems, IoT and smart solutions, and industrial electronics devices.
During 2022, a number of 10 new companies started their operation in IC design and embedded systems, including
Infinilik, eInfoChips, Luxoft, Telink, Garrio, Insspectrum, LOTU Microsystems, Technovella, and eFabless.
The growth of electronics design companies reached 22% during 2022, as new international and national companies
entered the Egyptian market. Around 57 international and local companies are now working in Egypt in electronics
design. This is in addition to the expansion of current design companies, which further increased the creation of more
job opportunities with average of 18%.
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Manufacturing Plants
Establishment of manufacturing plants is within the framework of
the state’s efforts to attract foreign investments and establish global
partnerships with the aim of strengthening the local industry in
national projects and contributing to the transfer of technology to
Egypt.
During 2022, a number of two manufacturing plants for optical
fiber cables started operation, with production capacity of 8000 km,
and with international and national investments to meet local and
regional market needs. They started to export to Europe during the
fourth quarter of 2022.
In addition, three giant manufacturing plants for mobile phones and
tablets were established and started local production, in cooperation
with Vivo, Etisal-Nokia, and Samsung, with total capital investment
around EGP two billion, to produce around 20 million mobile phones
of international brands in Egypt, targeting local and regional markets.
In addition, MCIT agreed with OPPO to establish a factory for its
mobile phone in Egypt, with a production capacity of 4.5 million units
annually, and with investments of about USD 20 million, to join 10
other factories owned by the company around the world. This factory
will be a regional hub for the company to manufacture and export
mobiles phones to the Arab and African markets. Vivo Smartphone Plant
Vivo smartphone plant has been established in the 10th of Ramadan City in Sharqia Governorate.
Extending over 11,000 square meters, the plant has been constructed in a year with USD 20-30 million investments.
Helps create 1,500 job opportunities, the plant uses cutting-edge technology in production lines, surface-mount
devices (SMD), and assembly, calibration, and testing machinery.
During 2022, the plant started its trial run and the production of smartphones following the highest international
technical specifications. The domestic component of the product is 45%.
In July 2022, the ICT Minister visited Vivo smartphone plant in the 10th of Ramadan City. He was briefed on Vivo’s
investment and future expansion in Egypt and export plans. This is in addition to the start and readiness of the trial
run of the plant, and the production of smartphones following the highest international technical specifications.

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Nokia Mobile Phones Plant
In August 2022, a cooperation agreement was signed between HMD Global Oy, the exclusive licensee of Nokia
phones, and Etisal for Advanced Industries (EAI) in Egypt, in the presence of the ICT Minister. The agreement aims to
produce one million mobile devices of different models, whether feature phones or smartphones within the current
year. This is along with doubling the production during the coming period.
The agreement aims to produce Nokia mobile phones, required by HMD Global, of high international quality.
This production includes electronic components, compilation, packaging, and testing to be completely similar to
international products in terms of quality and efficiency.
According to the agreement, HMD Global will provide EAI factory with the production requirements of raw
materials, inspection and testing tools, as well as calibration equipment necessary for the production process. HMD
will transfer technological expertise and technical support to the manufacturer in Egypt by training Egyptian calibers
by Nokia experts from Finland. This is in addition to providing all means of support to benefit from HMD research
and development (R&D) centers to provide the best specifications and products that meet customer needs.
Samsung Tablet Plant
A new tablet plant located in the “Samsung” plant complex is being established in Beni Suef Governorate, with
investments amounting to EGP half a billion, within the framework of the state’s strategy to indigenize technology
and deepen the local manufacturing of educational tablets.
The partnership between the government and Samsung aims to implement the digital transformation project in
public education through the provision of tablets for developing the secondary education system for the Ministry of
Education. The establishment of the plant contributes to providing about 500 job opportunities, as well as providing
training for 1,000 technicians on the latest technologies.
The construction and building works of the plant has been completed in Kom Abu Radi Industrial Zone in Al Wasta
district in Beni Suef Governorate, according to the pre-set schedule to complete the construction works, install the
two production lines, and start the trial operation of the factory, making it the first in the Middle East.
In January 2022, the ICT Minister had an inspection tour inside the new tablet factory located in the “Samsung”
factory complex in Beni Suef Governorate. He toured the factory to check its readiness to produce educational
tablets for school students according to the highest international standards, which would meet the state’s needs of
educational electronics in the next stage.
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Egyptian Semiconductor Alliance
An Egyptian Semiconductor Alliance has been established in Egypt as a regional business unit for the Global
Semiconductor Alliance (GSA), with the aim of enhancing cooperation in the semiconductor industry and stimulating
the business environment and climate. More than 20 specialized companies have joined the Alliance in Egypt.
GSA seeks establish an efficient, profitable and sustainable semiconductor and high technology global ecosystem
encompassing semiconductors, software, solutions, systems and services. It is an industry organization that provides
a unique neutral platform for collaboration, where global executives interface and innovate with peers, partners and
customers to accelerate industry growth and maximize return on invested and intellectual capital.
Electronics Innovation Center
The Electronics Innovation Center provides an integrated work environment equipped with the state-of-the-art
smart infrastructure that includes advanced laboratories for microelectronics and Micro-Electrical Mechanical
Systems (MEMS). Established in the Knowledge City, in the New Administrative Capital, the Center includes a training
academy and an electronics technology incubator, targeting incubating 15 startups annually. The Center promotes
innovation in a number of areas, including Industry 4.0, IoT, robotics, and multimedia.
During 2022, the Center provided professional business services, and work spaces for companies, hosting 26
international and national design companies.
Industry 4.0 Innovation Center
In cooperation between ITIDA and the Industrial Modernization Centre
(IMC) and Siemens Egypt, the first Egyptian Industry 4.0 Innovation
Center (IIC) has been established in the Knowledge City in the New
Administrative Capital. The Center helps employ Industry 4.0 and
digital transformation technologies in the local industry. IIC will start
operation by the first quarter of 2023. It will create synergies for
digital transformation by providing tools, equipment, simulations,
best practice sharing, workspaces, analyses and consultation
services to advance local industries; leverage their journey for digital
transformation; and enable startups and SMEs on their Industry 4.0
applications development.
In addition, ITIDA has contracted with 26 local and international
companies specialized in designing electronics and embedded
programs to establish their branches in the Innovation Center.

Electronics Innovation Complexes

The Electronics Innovation Complexes supported
local industries and provided training for a number
of 6000 trainees through organizing 150 best
practices courses and workshops on embedded
systems technology, IoT, digital fabrication, and Research and Development Projects
printed electronic circuit design. A number of seven research and development projects were funded in
This is in addition to providing training and the field of advanced electronics, aiming to reach mass production. This
assessment to four industrial plants on Industry is in addition to registering five international patents, and publishing
4.0 technologies at EME Innovation Hubs. 12 publications during 2022, made by Egyptian young people in the
field of electronics, in cooperation with international and national
Through the Electronics Innovation Complexes, a companies operating in Egypt.
number of 80 startups were supported to develop
and implement their ideas and prototypes and
250 industrial services and consultations were
provided. In addition, several development
programs were implemented for stimulating
innovation and entrepreneurship eco-system.

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Industry Enabling Environment
Egypt is deploying an advanced secure infrastructure and enacting the laws and regulations to advance ICT market
development. Therefore, MCIT endeavors to foster an enabling environment for development, through securing the
Internet and enhancing the protection level of companies involved in information technology, to access the digital
platforms and services. MCIT seeks to promote tools that enable businesses to best use ICT, and drive demand for
innovative applications and services.
Digital Signature
By virtue of the Digital Signature Law No. 15 of 2004, ITIDA has
been established to regulate the digital signature system and digital
transactions, laying the groundwork of digital transformation. The
Executive Regulations of the Digital Signature Law have been amended
under the ICT Minister’s Decree No. 361 of 2020, to include newer
technologies and services, including e-seal and timestamp.
Currently, the Executive Regulations of the Digital Signature Law are
being updated to fast-track the digital transformation and realize
the national vision of transforming the government into a high-tech
digital platform. The new updates introduce new trust services such
as “qualified electronic registered delivery service” and “provision of
qualified certificates for website authentication”.
Adoption of Digital Signature Services
Digital Signature is one of the most significant accelerators of digital transformation in Egypt. As part of ITIDA
efforts to expand the adoption of digital signature services nationwide, help achieve the digital transformation,
and build digital Egypt, ITIDA has supported the two newly licensed digital signature service providers to
launch their services. Both Fixed Misr and Delta Systems have successfully launched their digital signature
services offered to individuals and corporates during the first half of 2022. Additionally, ITIDA has supported
Egypt Trust and MCDR to upgrade their systems according to latest digital signature technologies during the
third quarter of 2022.
By doubling the number of licensed digital signature service providers, ITIDA continues its efforts in the field
of digital signature aiming at linking government services to the private and government sectors and keeping
up with the explosive growth that the local IT industry is witnessing.
Partnership with Fixed Misr and Etisalat Misr has helped availing digital signature services across all
governorates through Etisalat Misr stores. Delta Systems has also signed a partnership agreement with
“WE” to avail digital signature services through WE stores. Additionally, Egypt Trust has signed partnership
agreements with Orange offering digital signature services from Orange stores.
Additionally, ITIDA has allocated more than EGP 75 million to establish an additional site for Root CA in the
New Administrative Capital Data Center to meet the increasing demand for digital signature services. This is
in addition to improving the systems responses for real-time verification of digital signature requests.
Electronic Transactions Security and Digital Signature Growth
During 2022, an exponential growth was achieved since the number of new digital certificates and the
number of digital signature transactions significantly increased. The number of certificates exceeded 130,000
by end of November 2022, compared to 55,000 and 8,000 certificates by end of 2021 and 2020 respectively.
In addition, the number of digital signature transactions exceeded 370 million by end of November 2022,
compared to more than 153 million and three million by the end of 2021 and 2020 respectively, with a growth
rate of 142%.
The year 2022 witnessed this significant growth in electronic transactions due to the boom and continuous
development of digital transformation in Egypt in light of Egypt Vision 2030 and Egypt’s digital transformation
strategy. This is in addition to launching several projects and services, in cooperation with different bodies,
based on the digital signature technology.
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ISO/IEC 27001:2013 Certification for Information Security – Second Surveillance Audit
The international standard for information security, known as the ISO/IEC 27001, provides the necessary approach
for establishing an integrated information security system and helps achieve the highest standards of security and
confidentiality in a way that helps maintain data protection at all levels and in different ways of saving or circulating
it, and according to the needs of various governmental or private organizations.
In April 2022, ITIDA-Electronic Transactions Security Sector has fulfilled and passed the second surveillance audit of
ISO 27001 without any non-conformity, fulfilling the first in 2021.
Adopting the best international practices, especially those pertaining to the electronic transactions security activities,
the Electronic Transactions Security Sector at ITIDA has previously received the ISO/IEC 27001:2013 certification for
information security. The sector has been assessed and found to be in accordance with the management system
requirements in ISO/IEC 27001:2013.

CMMI Level 3 for Development

In September 2022, ITIDA Digital Signature Competency Center (DSCC) was appraised at level 3 of ISACA Capability
Maturity Model Integration (CMMI®) for development. The appraisal has been performed by the Software
Engineering Competence Center (SECC).
The Digital Signature Competency Center (DSCC) is the first of its kind in the MENA region that provides digital
signature infrastructure services and applications for a variety of operating systems. DSCC integrates client-side
software with Public Key Infrastructure (PKI) and protects information security systems.
CMMI is a proven, outcome-based performance model and the globally accepted standard for improving capability,
optimizing business performance, and aligning operations to business goals. An appraisal at Maturity Level 3
indicates that the organization is performing at a “defined” level. At this level, processes are well characterized and
understood, and are described in standards, procedures, tools, and methods.
e-Invoice Service Provider Platform
The Ministry of Finance has implemented the mandatory e-invoicing project in Egypt, as defined in Resolution
No. 188 of 2020. The first Article of the Resolution stipulates that Egyptian VAT-registered businesses shall issue
electronic tax invoices that include the digital signature of its issuer and the standard code for the good or service
subject to the invoice approved by the Egyptian Tax Authority. ITIDA empowered the e-Invoicing platform with a
digital signature and played a vital role in this platform since the digital signature turns the invoice into an official
and legal document.
Due to the growing numbers of taxpayers, in July 2022 the Egyptian Tax Authority granted a license for e-invoice
service providers. In October 2022, the e-invoice service provider platform was empowered by digital signature,
allowing taxpayers to submit digitally signed invoices, credit notes, or debit notes to Egyptian Taxes Authority.
Intellectual Property Rights office
The Intellectual Property Rights (IPR) Office works at reducing local software piracy rates, in collaboration with the
private sector. These invaluable contributions are key to sustaining economic growth in the long-term and helping
attract direct foreign investments. The Office has been established to enhance the protection level of companies
involved in information technology, reinforce the related laws and administer a national copyright system for
software and databases. It tackles, examines and addresses the concerns, problems, and issues of the private sector
in relation to intellectual property.
In addition, the Office offers training for law enforcement officials with the aim to improve the legal and legislative
environment of intellectual property. The IPR Office endeavors to increase the public awareness of IPRs to integrate
them in small and medium enterprises, thereby achieving profitable economic results.
To raise awareness of the protection of IPRs and address the legal issues that small businesses might face, the IPR
office, during 2022, continued all its extensive training and capacity-building programs, and provided training in
technical and practical aspects to police officers, judges and prosecutors from economic courts. A number of 100
employees working in the IT field were provided training. Technical reports were submitted to economic courts on
111 lawsuits, and a number of 240 software certificates and databases were registered.
The IPR Office organized several workshops that discussed methods of protecting, registering, evaluating and
managing IPRs; law enforcement; and tracking IPR infringers. This in addition to explaining the role of the IPR Office
at ITIDA.
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IT Industry Capacity Building Student Summer Internship
ITIDA continues to invest heavily in building the digital and soft skills launched by ITIDA, the Summer Internship program provides free practical training on the latest technology trends
of Egypt’s large talent pool, with a strategic focus on developing the for computer science and engineering faculties’ students. ITIDA collaborates with telecom and technology companies
country’s capabilities in the high-value services, including engineering, of Corporate Social Responsibility (CSR) initiatives. It also cooperates with the National Telecommunication Institute
research and development, embedded software, and electronic design. (NTI) for its wide technical training experience and diverse partnerships with multiple global tech companies. It aims
to build students’ capacities and prepare them to work in the IT market after graduation.
Therefore, ITIDA has launched a number of programs and initiatives
to cultivate skills of university students, graduates and employees to
promote the IT industry capacity building which is a central part for
the advancement of Egypt’s national economy. Seeking to build the
capacity of Egyptian IT companies and attract and serve multinational IT
companies; ITIDA offers programs on skills development for individuals
and programs on performance enhancement for enterprises in the area
of capacity building.
During 2022, ITIDA provided training to 70,000 trainees through the
initiatives and programs it implemented, most notably Future Work is
Digital (FWD), contributing to creating more than 30,000 new jobs.
ITIDA has provided a range of training programs in cooperation with
international ICT companies, as well as accredited language education
institutions to hone the language and personal skills of young people,
especially in underserved governorates, and cover employers’ needs of
employees with linguistic competence.

ITIDA-NTI Summer Training Program

This training program geographically covers all governorates of Egypt, especially governorates where the faculties of
computer science and engineering are located. It depends on two learning systems: remote/online or distance learning
and traditional methods by attending physically at the various training sites. The program consists of two main tracks:
The Technical Skills Track and the Soft Skills Track.
During 2022, NTI provided training to 1844 students on technical and soft skills.

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ITIDA-Systel Training Program
ITIDA-Systel Training Program covers the disciplines of communications engineering, computer engineering and
computer science. It is comprised of the Technical Skills Track, which training duration is 90 hours, and the Soft Skills
Track, which training duration is 30 hours.
During 2022, Systel provided training to 278 students on technical and soft skills.
German Training Initiative in Upper Egypt
Since Upper Egypt is regarded as a future hub providing offshoring and contact center services for German speaking
countries, a German training program is offered, in cooperation between ITIDA and Goethe, for second, third and
final year university students in Upper Egypt. The language training is funded by ITIDA to qualify students for the ICT
labor market after graduation. Since its launch, training courses were launched in the universities of Upper Egypt,
including Beni Suef University, Minya University, Assuit University, Sohag University, South Valley University, Luxor
University and Aswan University.
A number of 150 students from the second and third academic years are currently being trained, through scholarships
supported by ITIDA, and implemented in cooperation with South Valley University.
Fiber Optics Networks
The program is provided by ITIDA, in collaboration with the National Telecom Regulatory Authority (NTRA) and the
National Telecommunication Institute (NTI). Targeting 1500 technicians, the specialized training in Fiber optics aims
to develop technicians’ skills to fulfill the increased needs in the major national projects, and meet the labor market
needs in establishing, extending, installing, operating and maintaining fiber optics networks.
During 2022, the trainings were conducted at NTI premises in Smart Village and at CREATIVA Innovation Hubs in
Minya, Qena and Aswan. Around 1540 technicians completed their training.
Capacity Building Initiative in North Sinai
MCIT is keen on achieving a countrywide reach to the training programs and initiatives implemented by the Ministry
and its affiliates, and promoting the governments’ efforts to develop North Sinai, foster human development,
and provide decent jobs for its people. Therefore, in October, ITIDA signed a cooperation agreement with Arish
University, aiming to hone the ICT skills of university students and fresh graduates in North Sinai and prepare them
for the job market.
MCIT works hand in hand with the academia to create a talent pool and equip young Egyptians with the most in-
demand ICT skills in local and global job markets, helping keep up with the technological advancements
Under the two-year agreement, ITIDA and Arish University will cooperate in providing training in computer,
cybersecurity, and language skills to 600 people in North Sinai every year. In addition, technical training will be
delivered through “Egypt Future Work is Digital (Egypt FWD)” initiative, covering digital marketing, web development,
and data analysis tracks.
ITIDA will provide a Summer Training program for the first-, second-and third-year students of the Faculty of
Computer and Informatics, as well as for specialized students at Arish University. The Program aims to develop
youth skills in various ICT fields, and in basic skills for the labor market.
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 Recruitment
Seeking to reduce the time and cost for hiring, ITIDA
supports ICT companies in finding qualified calibers by
sharing with their recruitment departments the CVs
of the graduates of ITIDA training programs, as well
as the CVs of Egyptian calibers, through sponsoring
employment events in public and private universities,
thus benefiting local and international companies
which seek to get an adequate number of qualified
job seekers, and supporting Egyptian youth and
recruitment industry in the country. It aims to get an
adequate number of qualified job seekers. This service
results in increasing the Return on Investments (ROI) of
the training programs.
During 2022, ITIDA participated in twelve employment
fairs. ITIDA supported 45 companies to fulfill their
hiring needs through sharing 11,369 CVs. In addition,
Learn to Go Offshoring program ITIDA organized two mega virtual employment events,
In April 2022, ITIDA organized the Learn to Go Offshoring (L2GO) program, implemented within the framework in which 40 companies participated, while 10,948 job
of Digital Egypt Strategy for Offshoring Industry 2022-2026, aimed at attracting investors to the Egyptian market. seekers registered.
The program is part of the Human Capacity Development Programs (HCDP), which ITIDA launched in 2021. L2GO
involves language training for senior-year university students and fresh graduates to hone their language skills and
help bridge the gap between supply and demand for skilled people to work in the outsourcing industry.
ITIDA, through L2GO, targets training 10,000 young people in a year on English, German and French language
skills as well as on soft skills, helping trainees reach the B2 level, based on the Common European Framework of
Reference for Languages (CEFR). The program is carried out in collaboration with DFA, Speak-Up Egypt, Komet-
Institut, Guide Academy and Almentor. It targets university students who have successfully completed the third year
at university, fresh graduates, and job seekers not older than 30 and whose language proficiency level is at least A2.
In September 2022, L2Go graduation ceremony was held, celebrating the graduation of a new batch of L2GO from
DFA- Accredited German Institute.

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Information Technology Academia Collaboration
The Information Technology Academia Collaboration (ITAC) initiative aims to boost the Egyptian IT Industry by
boosting collaboration between industry and academia to help develop innovative products and maximize the
country’s gross national income.
It aims also to develop R&D based innovative products and services that place Egyptian ICT companies in a leading
position in the ICT market, both locally and internationally. It also endorses patent registration of products and
services, thereby enhancing competitiveness.
launched in 2006 by ITIDA, ITAC comprises three programs for researchers and companies as well as two programs
targeting university students.
Collaborative Funded Projects
ITAC Program funds three categories of Collaborative Funded Projects (CFPs): Product
Development Projects (PDP), Advanced Research Projects (ARP) and Preliminary Research
Projects (PRP).
CFPs aim to move a product concept out of the ideas shed, through the proof-of-concept and
prototyping stages, until it turns into a complete product ready to hit the market. The objectives of
the program include unlocking research potential in local universities and technology institutes;
developing research capabilities in research centers within companies; creating innovative, yet
competitive products for both society and marketplace; connecting scientific research institutes
with industry entities; and boosting the national income.
In October 2021, ITAC-ITIDA received 55 proposals for the 31st round of the CFP program, 12
were accepted in the areas of data analytics and big data, ICT for health, smart cities, virtual and
augmented reality, electronics and embedded systems for ICT applications.
In April 2022, ITAC – ITIDA received 59 project proposals from 23 Egyptian universities and
31 IT companies, for the 32nd round of the CFP program. The proposals came from different
governorates, including Cairo, Alexandria, Aswan, Menoufia and Minya. Out of the 59 proposals,
10 were accepted, five of which as Preliminary Research Projects (PRP), four as Advanced
Research Projects (ARP) and one as Product Development Projects (PDP).
In October 2022, CFP 33rd round was opened, with the round still in progress.
Since its launch till 2022, ITAC funded 222 research projects carried out in cooperation with
24 universities and 103 companies, resulting in a number of success stories, bringing about
Egyptian technological products and solutions in various international markets such as the USA
and Japan.
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Graduation Project Support Program
ITAC supports graduation projects of engineering and computer
science students through the ITAC Graduation Project Support (GPS)
program and summer internships. The program targets final-year
students at the faculties of engineering, computer science, and
information systems at Egyptian universities and institutes; with Egypt Spain Information Technology Innovation Projects
graduation projects in ICT fields.
In addition, ITAC encourages collaboration between Spanish and
GPS program funds graduation projects, enabling students to better Egyptian consortiums by funding projects applying in the Egypt Spain
innovate and develop products based on research and industrial Information Technology Innovation Projects (ESITIPs) call.
developments.
In November 2022, the call for the Egyptian-Spanish IT Innovation
In January 2022, ITAC - ITIDA accepted applications for the 17th round Program (ESITIP) 7th round was opened. It targets funding research
of the GPS program. cooperation projects between Egyptian and Spanish companies in
In May 2022, ITAC - ITIDA announced the winners of the 17th round of ICT. The program is implemented in collaboration with the Centre for
the Graduation Projects Support (GPS) program. The list of winners the Development of Industrial Technology (CDTI) in Spain.
included 88 graduation projects for students at several Egyptian
universities, including Cairo university, Ain shams university, Egypt-
Japan University of Science and Technology (E-JUST), British university
in Egypt, Minia university, Menofia university, Zagazig university, Misr
International university, Nile university, Badr university, Egyptian
Russian University (ERU), Canadian International College (CIC), and the
University of Science and Technology at Zewail City. The GPS program
is one of ITAC-University Student Projects (USPs), which will be open
for submission in January 2023.
Since its launch till 2022, the program also funded 1319 graduation
projects submitted by students of faculties of computer and
information technology from 33 universities.

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Software Engineering Competence Center
The Software Engineering Competence Center (SECC) was inaugurated in June 2001, as part of the efforts sponsored
by MCIT to support the ICT Industry in Egypt. SECC is a leading organization in enhancing the quality, efficiency and
level of innovation of ICT companies to improve their global competitiveness. Cooperating with ICT companies in
improving the process and content of their product or service production, SECC provides services that enhance their
technical competence and improve their internal capabilities. SECC dynamically works on advancing its services on
software engineering, digital transformation and IT service management; and possesses staff with vast technical
expertise and qualifications.

New ISTQB Certifications at SECC

As the sole Egyptian Software Testing Board (ESTB) Examination Institute/
Certification Body for the ISTQB certificates in Egypt, SECC has announced
delivering new ISTQB certificates:

ISTQB Certified Tester Foundation Level Performance Testing

The Foundation Level Performance Testing qualification targets testers who
already hold the Software Testing Foundation and wish to develop further their
expertise in Performance Testing.

ISTQB Certified Tester Advanced Level Test Analyst

The ISTQB Advanced Level Test Analyst certification provides the skills needed
to perform structured and thorough software testing across the software
development life cycle. It goes into detail about the test analyst’s role and
responsibilities in every step of a standard test process and expands on important
SECC in Numbers test techniques.
SECC spares no effort in promoting the global competitiveness of ICT companies and boosts the development of ISTQB is the leading global certification scheme in the field of software testing.
software industry by providing training, assessment, consultation and certification services. SECC seeks to bridge
the gap between the technologies needed to overcome the environmental, social and economic challenges and the
current existing technologies.
During 2022, SECC appraised twenty-four companies in Egypt and China. SECC delivered 57 assessment and
consultation services and 912 service days. SECC trained 3,726 and certified 1,388 ICT professionals in ISTQB, ITIL,
TOGAF, COBIT, Agile Software Development and DevOps. Aiming at transferring knowledge to the ICT community
about the latest trends in the industry, SECC held webinars in different topics that were attended by more than
2,620 professionals.

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Digital Transformation for Information Technology (DX4IT) Service
The Digital Transformation for Information Technology (DX4IT) Service was
developed by SECC in 2022, after introducing the Digital Transformation for
Information Technology (DX4SW) Service in 2021. DX4IT service aims at defining
a standard capability-based reference architecture for ICT companies in Egypt
and providing a common vocabulary, reusable designs and industry best practices
like ITIL, COBIT, Lean, Agile, DevOps, CMMI, IT4IT & TOGAF.
During 2022, thirty-five companies obtained DX4SW and DX4IT services that
included Consultation, Assessment, Implementation and Training services during
the journey of completing DX4SW and DX4IT services.

CMMI Accreditations
The Capability Maturity Model Integration (CMMI) is a process improvement approach that provides organizations
with the essential elements of effective processes that ultimately improve their performance. It can be used to
guide process improvement across a project, a division, or an entire organization.
During 2022, SECC Lead Appraisers appraised twenty-four Egyptian and Chinese entities to obtain CMMI Accreditations
for Maturity Levels 2 and 3. Since 2007, SECC as CMMI Institute’s partner, has accredited 152 organizations in Egypt,
the KSA, Syria, Kuwait, the UAE and China, to reach CMMI maturity levels 2 and 3 for Services and Development.

ISACA Capability Maturity Model Integration

SECC Lead Appraisers successfully appraised the Digital Signature Competency Center (DSCC) of the Information
Technology Industry Development Agency (ITIDA), to obtain Maturity level 3 of ISACA Capability Maturity Model
Integration (CMMI).
The DSCC is the first of its kind in the MENA region that provides digital signature infrastructure
services and applications for a variety of operating systems. DSCC integrates client-side software with Public Key
Infrastructure (PKI), and protects information security systems.

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Digital Transformation for Government Leaders Workshops
During 2022, SECC held an online series of training workshops entitled “Digital Transformation for Government
Leaders” for 3,003 government leaders. SECC delivered 71 workshops on digital transformation with focus on
government-citizens transactions. The project is still running to include more trainees from the government.
DevOpsDays Cairo 2022 Conference
In September, SECC organized DevOpsDays Cairo 2022 for the fifth time
in a row, under the theme “New DevOps Trends” at Sultan Hussein Kamel
Palace in Cairo. DevOpsDays Cairo comes as part of the efforts exerted by
SECC to raise awareness of the most significant and latest IT trends, and
connect IT companies, software developers, and project managers in this
field.
More than 220 ICT professionals from organizations representing different
sectors as ICT, government, finance, academia, and manufacturing,
participated in the conference. The program consisted of remarkable
talks from professionals in Egypt, Germany, and the USA with a notable
talk by Andrew Shaffer who is one of the founders of devopsdays and a
polymath of DevOps. The Conference was organized in cooperation with
ATOS, DXC Technology and Orange Labs.
Federated Africa and Middle East Conference on Software Engineering
The Africa and Middle East Conference on Software Engineering (AMECSE) in Egypt and the Software Engineering
in Africa (SEiA) Conference in Uganda have joined forces to launch the Federated Africa and Middle East
Conference on Software Engineering (FAMECSE).
Under the theme “Software Engineering in the Era of Artificial Intelligence”, FAMECSE 2022 conference was
organized in June 2022 in-cooperation with the ACM SIGSOFT. It aimed at exploring how innovation in software
engineering can support Artificial Intelligence development, and how AI can provide innovative solutions to
advance software engineering practices and techniques.
FAMECSE program consisted of 12 keynote speeches; seven tutorials and 11 software engineering research
papers delivered by experts and researchers from Egypt, Uganda, Tunisia, The Netherlands, and Rwanda.
The papers addressed a number of topics, including the role of enterprise architecture (EA) in the digital age,
blockchain analytics architecture for FinTech, smart university reference architecture, and Agile requirements
engineering with prototyping and enriched user stories.
Software Testing Days
In May, SECC organized SECC Software Testing Days - Software Testing Challenges and Opportunities event at
Sultan Hussien Palace. More than 200 ICT professionals participated in the event. The event addressed the
software testing challenges and opportunities in the Egyptian ICT market.
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Smart Villages
Smart Villages Development and Management Company (SVC) was established in November 2001, aiming to create and
manage a chain of communities, where technopreneurs, companies and organizations can work, collaborate, innovate
and excel within a business ecosystem. As a Public-Private-Partnership (PPP) investment, SVC mission is to promote and
facilitate entrepreneurship, innovation, creativity and use of Information Technology Enabled Services (ITeS).
During 2022, SVC developed and enhanced its infrastructure and community buildup. This is in addition to implementing
several projects.
NEXUS Business Complex
NEXUS business complex is a network for connections and the center node of
business. Built with the latest in modern technology and infrastructure, NEXUS
business complex is an ideal host for established companies and offices. It is an
inspiring new space created with the intention of merging successful business
objectives with a number of services and facilities, including a co-working space.
Innovatively designed, NEXUS offers diversity in office space facilities, and hosts an
inviting outdoor working and recreational areas.
During 2022, SVC sold and rented all its units in NEXUS business complex and hosted
new multinational and local companies specialized in technology.
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WORXPACE
WORXPACE is the new co-working space at the Nexus business complex, bringing together state-of-the-art
technology, open breathable spaces, and a seamless, thoughtful design. With features like private offices, hot and
dedicated desks, fully equipped meeting rooms, outdoor working areas, common areas, a premium dining area,
unlimited high-speed Internet, front desk services, facility management, tech-support, and others. The fresh and
innovative design of WORXPACE will change the perspective on co-working spaces.
First Mobile Office
SVC introduced the first mobile office in 2022, a smart office at North Coast. It is Egypt’s first
ever movable office that enables employees and entrepreneurs conduct their meetings in a safe,
quiet, air-conditioned, and well-connected environment. With all the office needs, many can
move to the North Coast and set up makeshift offices.

KINETIC
KINETIC is an intuitive working environment, Smart Village Community App
a smart building, and an intelligent business
complex designed to nurture established Smart Village Community App has been developed to help the SV community get the latest
companies, startups, and Fintech companies. news on new launches, new partnerships and new retailers, and stay up to date with Smart
With the intention of creating a fully integrated Village events and activities. A handy transportation directory outlines all available internal and
work environment focused on maximizing external routes of the village, in addition to a list of all amenities and facilities, as well as a
productivity, KINETIC has been designed to offer phone directory of all companies located at the village. More features and functions are being
peace of mind and inspiration at the workplace. developed to be added to the App.
With the building itself overlooking the illustrious
greenery from every angle, each and every part
of the KINETIC building allows in an abundant
amount of sunlight.
Construction is currently underway to deliver a
dynamic, modern, productive working experience
as designed.

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Technology Parks
Launched by MCIT early 2016, the project is aimed at creating a series of specialized business and technology
parks across all over Egypt, to provide the essential elements necessary for the dissemination of technology in
businesses, and to encourage the development of talent pools across various industries. The project is one of the
leading developmental national projects adopted by MCIT, to provide a productive environment for the progress
of the national ICT industry and boost Egypt’s reputation as a provider of world-class ICT and outsourcing services.

Silicon Waha for Technology Parks

Silicon Waha is a joint-stock company founded in 2016, aiming at establishing futuristic technology parks all over
Egypt, giving technology enthusiasts the opportunity to experience Silicon Waha’s technological ecosystem and
ready infrastructure for a future led by technology.
Silicon Waha cooperates with the main stakeholders, including MCIT, ITIDA, NTRA, the New Urban Communities
Authority (NUCA) and Post for Investment (PFI) Company, to provide a competitive and attractive environment
for innovators, entrepreneurs, and local companies, regional and international investors through which the local
economy is linked to international trade.
Silicon Waha provides an ecosystem that enables corporates, SMEs, startups, and talented youth to create value Four technology parks have been developed in New Borg El-Arab, New Assiut, New Beni Suef and Sadat City.
through promoting innovation and technological advancements. Its business model provides a good environment MCIT aims, through Silicon Waha for Technology Parks, to create an enabling environment for developing digital
to serve the ICT industry in Egypt through integrated services. industries; support technological innovation; and expand startups and innovators incubation programs, while
promoting several fields, including outsourcing industry, electronics designing, excellence laboratories, education
and capacity building services.

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In 2022, Silicon Waha made a number of achievements, in a variety of pillars:

Fostering Strategic Partnerships

Alliances and partnerships have always been part of human history in all areas of
life – from private to public and from politics to business. Strategic partnerships
offer the chance to create value by offering information, services and other
resources. The growth of partnerships has accelerated, driven by the benefits of
resource pooling, technology convergence, and knowledge diffusion.

National Bank of Egypt

To qualify calibers and provide job opportunities in Upper Egypt, the National
Bank of Egypt (NBE) signed a nine-year contract, in July, with Silicon Waha to
establish a customer service center and a call center for the National Bank of
Egypt at New Assiut Technology Park.
NBE, through the partnership, seeks to hone the skills of young calibers, improve
their abilities and invest in them.
El Sewedy Technical Academy
El Sewedy Technical Academy signed a one-year agreement in July with Silicon Waha to establish a branch for its
Technical Academy at Sadat Technology Park. It aims at developing the skills of Egyptian human resources and
qualifying them in a way that meets the requirements of the labor market.
The new branch of El Sewedy Technical Academy accommodates 1,350 students. The academic year begins with the
registration of the first batch of 204 students in four different fields of study at Sadat Technology Park.
The Academy offers a three-year secondary education and adopts a dual education model that combines 80%
training with 20% theoretical, according to international standards under the auspices of the Ministry of Education
and Scientific Research.

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 Promoting Business
During 2022, Silicon Waha renewed and expanded
with plenty of its partners in regards to their call
center spaces at all technology parks. The renewals
and expansions included the following companies:
Xceed, Orange, Majorel, and Aura communication.
The call center market is grow-on demand business
and available at all of Silicon Waha’s technology parks,
providing a top-notch quality of call center solutions
that is powered with high-quality infrastructure and
spaces that fits global market needs.

Delta, Beni Suef Technological Universities Supporting Technology and Innovation

Based on Silicon Waha’s strategy to disseminate technology all over Egypt and in line with the country’s efforts
to develop technical education in a way that contributes to the creation of a new generation, Silicon Waha, Delta
University for Science and Technology and Beni Suef Technological University signed, in August, a 12-year contract
at all technology parks.
The expansion of technological universities will help prepare calibers and competencies by providing a systematic,
high-quality education that measures the needs of the labor market. The establishment of universities in the
technology parks will help benefit from the high-quality infrastructure and the proximity to the industrial areas.
As the world grows more reliant on technology, which is used to implement innovation, technology became a helpful
and powerful medium to progress and advancement. Therefore, Silicon Waha seeks to encourage and promote
innovation through organizing and hosting events and competitions.
In addition, a number of workshops were held during 20222, including Arduino workshops, Computer Vision
Workshops, Open Source Hardware Workshops, and Discovery Workshops for Children, Fabrication Workshops,
Calibration Day Workshop, and Advanced Robotics workshop.

Creativa Innovation Hubs

In alignment with Egypt Vision 2030 and Egypt’s digital transformation strategy, Silicon Waha and Creativa Innovation
Hubs signed a five-year contract at New Beni Suef Technology Park in November 2022.
Creativa is a national initiative launched by MCIT, aiming at bridging the gap between technology skills and actual
requirements of the market. The partnership allows Silicon Waha to achieve its vision of disseminating technology
all over Egypt. The initiative empowers youth by linking technology skills with the required demand driver ranging
from the future job market, freelancing/remote job market and the entrepreneurial activities – which also, supports
Silicon Waha’s mission of reaching Egypt’s talented youth nationwide.
ICT and AI Events
During 2022, Silicon Waha, in cooperation with Ideaspace, provided activities to improve and develop society by
organizing events on ICT and Artificial Intelligence (AI) fields. In support of the innovative community at Borg El-
Arab and New Assiut Technology Parks, Silicon Waha and Ideaspace agreed to cooperate through an MoU, signed in
November, in serving the student community, scientific research and emerging companies.
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Startup Factory (FinTekrs)
Silicon Waha and Pmaestro agreed to sign an MoU, in December, to continue on holding Startup Factory Program
that aims at building the capacities of the Egyptian entrepreneurs through sharing relevant knowledge by experts
and incubating their ideas to formulate minimum viable startups, all in the context of digital solutions. During 2022,
they agreed on initiating “FinTekrs” that promotes the FinTech industry and supports the youth. “FinTekrs” is a pre-
accelerator program that aims to empower high potential entrepreneurs to scale up their FinTech/enabled startups.
Startup Factory powers FinTekrs program and its first round was held in Alexandria, and sponsored by Taly. Three
rounds are planned to be held in Alexandria and Assiut. The program is under the auspices of FinTech Egypt and the
Central Bank of Egypt.
Electronics Troubleshooting Courses
The Electronics Troubleshooting is a course that helps the community through providing the most important
electrical and electronic components, and how to use data to obtain crucial information of various elements. This
is in addition to a variety of other details in regards to the field of electronic and electrical work. Launched in
November, the course is supported by ITIDA, Ideaspace and Egypt Makes Electronics (EME).
CNC Machining Workshop
It is an industrial workshop for engineering seniors and fresh graduates on Computerized Numerical Control (CNC)
Machining. The main aim behind this workshop is to help trainees learn how to program and operate a CNC. The
workshop bridges the gap between the theoretical technical education and the practical need to learn how to start
using CNC machine tools, parts, materials, and operations used frequently by dedicated engineers, innovators, and
manufacturers. In addition, work techniques suitable for prototyping and short-run production are described and
illustrated. This workshop was held at New Borg Al Arab Technology Park in November, supported by IEEE Egypt,
Silicon Waha, ROBOTA Industries, ITIDA -EME Initiative, and Ideaspace.
Micromouse Challenge
The Micromouse Challenge aims at introducing students to the applied uses of robots in practical life. In addition,
it provides the knowledge on how they can work with them at a common working environment. It introduces
students and parents to future areas of work and how they can be prepared. The Micromouse Challenge shows and
implements innovation building, training activities and qualification programs for students and graduates. It also
supports innovative projects of entrepreneurs at Borg El Arab and New Assiut Technology Parks. The workshop was
held at New Borg Al Arab and New Assiut Technology Parks in June, supported by ITIDA-EME Initiative, Ideaspace,
IEEE, Silicon Waha, Ibda3 IATC, Kidzania and Robokid.
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ORCE Competition
Along with Ideaspace and Silicon Waha, GenioTech held ORCE Competition at Borg El Arab Technology Park in March.
Launched in 2016, in partnership with the Arab Robotics Association, the event is an open robotics competition that
qualifies to the Arab Robotics Competition.
MakeX Competition:
GenioTech, in partnership with Silicon Waha, organized MakeX Competition at New Borg El Arab and New Assiut
Technology Parks. The event is a global competition for robotics that aims to guide the new generation of young
people to research and exploration in science, technology and engineering. MakeX is one of the most important
Chinese competitions, in which nearly 60 countries, and 20,000 teams participate globally. It aims to develop
students’ skills in modern programming known in China and apply it in solving real-world problems. The competition,
in 2022, was held in Silicon Waha, New Assiut, in September, for the governorates of Upper Egypt, and was held in
New Borg El Arab in October.
VEX Robotics World Championship
WIRO Plus, in cooperation with Silicon Waha, organized VEX Robotics World Championship at New Borg El Arab
Technology Park, in December. The Competition has more than 16,000+ teams from 45+ countries around the
world. It counts as a great opportunity for all qualifying teams to be exposed to different cultures, proceed to
achieve rankings, and learn more skills along the way. VEX supports developing competitors’ soft skills such as
communication, teamwork, research, reporting, and more. The competition has major sponsors such as Tesla,
Google, Dell, Autodesk, Omron, NASA, Bell, and VEX robotics.
Stock Market Simulation
Silicon Waha hosted Stock Market Simulation activity as directed by Assiut University Students at Assiut Technology
Park in November. The activity mainly helps direct the youth to know more about stock markets, banking and money
exchanges. The event was attended by around 80 university students, who learnt more about the stock markets.
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International Relations
Recognizing the power and potential of ICT, the Ministry of Communications and
Information Technology (MCIT) has adopted ambitious cooperation plans on
the multilateral and bilateral levels, to benefit from the opportunities and best
practices that the global community offers in the different ICT areas. The plans
involve government entities, international organizations, development agencies,
multinational companies and academia.
MCIT is committed to position Egypt in international ICT-related policy making
platforms, and enhance its sustainable development agenda, using information
technology. The Ministry has been keen to attract foreign investments to the
Egyptian ICT market and strengthen the country’s presence and stance on ICT
matters in relevant regional and international organizations, highlighting the
remarkable progress achieved in the ICT sector and reflecting the country’s national
policy agenda in those organizations.
During 2022, MCIT made remarkable strides in international cooperation, opening
new areas of multilateral and bilateral cooperation for Egypt; winning leadership
positions and international ranks and awards; and signing several agreements at
the bilateral level.
Multilateral Cooperation
Egypt’s diplomacy relies heavily on multilateral
cooperation. Therefore, MCIT and its affiliates have
forged a clear policy, reflecting Egypt’s cooperation
commitments and national priorities. MCIT and its
affiliates have been active in the multilateral arena on
the horizontal level, through relevant organizations
including the UN and others, as well as on the vertical
level in a number of specialized organizations, including
international and regional ones. The sector’s positions
have been presented through well examined and
balanced views, taking into consideration the fast-
growing sector and the nature of the local conditions.
On the multilateral level, MCIT promoted, during
2022, its active engagement with several entities, Regional Organizations
including regional organizations, UN organizations,
other specialized organizations and trade agencies, Egypt seeks to keep pace with the ongoing dialogue
most notably the European Union (EU), the World at the regional level and contribute to formulating
Bank, the Organization for Economic Cooperation and relevant projects and stances especially in what
Development (OECD), and others. concerns emerging issues related to new technologies.
The regional multilateral scene includes a number of
highly reputed regional organizations whether on the
Arab or African levels, in which the Egyptian ICT sector
is well represented. At the Arab and African levels,
MCIT sought, during 2022, to balance and harmonize
its relations with the different regions where it belongs,
to unify visions and ensure collective benefits in the
ICT sector.

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Arab Organizations
Arab regional cooperation echoes the bilateral needs and
concerns of Arab countries and consolidates them. MCIT
actively participates in Arab organizations’ activities to
coordinate the Arab stances, and share and exchange policy
positions with Arab countries to better promote them in
international multilateral forums. MCIT is keen to represent
Egypt, to promote the joint Arab agenda; strength the ICT
and postal sectors in the region; develop unified visions on
the major relevant issues; and raise new policy issues to
attention, based on recent developments.
League of Arab States
Egypt participates actively in the different ICT related activities of the League of Arab States (LAS) and its
affiliates, including the Arab Telecommunications and Information Council of Ministers (ATICM), the Arab
Permanent Postal Commission (APPC) and the Arab Permanent Committee for ICT. Egypt is also an active
member in the relevant working groups such as the Arab ICT Strategy Group, the Arab AI Group, the indicators
and standardization regional groups, in addition to a number of other groups.
Executive Bureau of Arab Telecommunications and Information Council of Ministers
Egypt hosted the 50th Ordinary Session of the Executive Bureau of the Arab Telecommunications and Information
Council of Ministers (ATICM), held in July. The Session was chaired by the ICT Minister, held under the aegis of the
League of Arab States (LAS) at MCIT headquarters in the Smart Village. The meeting was attended by representatives
of ATICM seven-member states: Algeria, Saudi Arabia, Tunisia, Morocco, Mauritania, Yemen, and Palestine.
The meeting discussed several topics, most notably a review of the outcomes of the 41st Session of the Arab Permanent
Postal Committee (APPC), and the 49th Session of the Arab Permanent Committee for ICT. Moreover, the meeting
discussed the activities of ATICM supervisory bodies and highlighted the Arab cooperation with other regional groups
and organizations as well as stakeholders in the ICT field.
Several topics related to cybersecurity, digital economy, Palestine, the Arab Digital Capital for 2023, and various
initiatives proposed by the Arab countries were also discussed.
In his opening speech, the ICT Minister underlined the rapid technological developments which necessitated
strengthening bilateral and regional cooperation between member states. This is in addition to exchanging experiences
and visions to maximize the ICT and post’s role in the Arab countries to continuously keep pace with the technological
progress and enhance capabilities to address global challenges. He also hailed the achievements made by the postal
institutions in designing a unified Arab stamp in 2022, which bears the logo of the Arab League Summit.
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Arab Permanent Committee for ICT
MCIT chaired and hosted the 49 and 50 sessions of the Arab Permanent Committee for ICT, held in July, and
th th
November, respectively, at MCIT headquarters. The sessions took place in the presence of representatives of Arab
countries and international and regional organizations. The sessions discussed the outcomes of the Committee
working groups’ meetings, the activities of ATICM observatory bodies, and the Arab cooperation with other regional
ICT groups and organizations.
Arab Permanent Postal Commission
Egypt Post participated in the meeting of the Arab Permanent Postal Commission (APPC) in its 41 session, held, in June,
st
in Algiers. The meeting discussed several issues related to enhancing joint Arab cooperation, including restructuring
the Arab work teams to reflect the priorities of the Arab region and keep abreast of global developments; the Arab
system project for terminal dues and postal parcels 2022-2025; and the First Arab Annual Forum on “Developing Arab
Postal Capabilities in e-Commerce and e-Payment. This is in addition to reviewing the results achieved by the Arab
postal administrations in the performance excellence awards from the Express Mail Service (EMS) Cooperative, the
Regional Development Plan for the Arab region 2022-2025, and other issues related to Palestine.
Arab ICT Strategy Group
MCIT participated in the 34th and 35th meetings of the Arab ICT Strategy Group, held via videoconference, in July
and November, respectively. The aim of the strategy is to enhance the use of ICT as one of the basic tools, for
fostering social and economic development, considering achieving the Sustainable Development Goals (SDGs) and
transforming the goals of the strategy into tangible achievements, through implementing projects or launching
initiatives that can achieve these goals.
Economic and Social Commission for Western Asia
The Economic and Social Commission for Western Asia (ESCWA) seeks to raise the level of economic activity in
member countries and strengthen cooperation among them. ESCWA provides a framework for the formulation and
harmonization of sectorial policies for member countries, a platform for congress and coordination, a home for
expertise and knowledge, and an information observatory.
Arab Digital Development Report 2021
MCIT organized, in February and March 2022, two coordination meetings of the national group on the preparation
of Egypt’s National Digital Development Report as part of the Arab Digital Development Report (ADDR) 2021 of
the United Nations Economic and Social Commission for Western Asia (ESCWA). The meetings were organized at
MCIT headquarters in Smart Village. Representatives of 25 ministries, government agencies and non-governmental
organizations (NGOs) participated in the meetings. The meeting discussed the national efforts and progress made
in digital development in Egypt, positively reflected on the country’s ranking on regional and international indices
of digitization and technology.
The report presented the efforts made to achieve digital development in all areas related to the Sustainable
Development Goals (SDGs). The first ADDR was released in 2019, featuring 10 countries: Jordan, the United Arab
Emirates (UAE), Tunisia, Syria, Sudan, Iraq, Oman, Palestine, Kuwait and Mauritania. Egypt participated in ADDR for
the first time this year.
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Arab Digital Development Report 2022
In May, MCIT participated in the regional expert meeting on the Arab ICT Strategy/Arab Digital Agenda and the
National Digital Development Reviews, hosted by Egypt and co-organized by ESCWA and LAS, in Cairo. MCIT chaired
the national group for the preparation of Egypt’s National Digital Development Review, which reviewed the Egyptian
experience as part of ESCWA Arab Digital Development Report (ADDR) 2022.
The meeting provided an opportunity for partner countries and organizations to review the progress and the latest
developments made in the field, to benefit from lessons learned, and to accelerate the completion of national
digital development reports. The meeting covered three main focus areas: the interrelationship between the Arab
Digital Agenda, national digital development reports and ADDR 2022; follow up on progress on the national digital
development reports, lessons learned and the exchange of experiences among the countries joining the project.
The meeting reviewed the Egyptian methodology followed since the work on Egypt’s National Digital Development
Review started in December 2021 and up to May 2022 to complete the final draft of the Review.
The ADDR for 2022 includes 16 countries: Egypt, Jordan, the UAE, Tunisia, Algeria, Syria, Sudan, Somalia, Iraq,
Oman, Palestine, Qatar, Kuwait, Morocco, Saudi Arabia and Mauritania.
Arab Digital Agenda
In March, MCIT participated in the second expert group meeting held in Cairo, in the context of joint technical
cooperation between the ESCWA and the LAS on the Arab Digital Agenda. The meeting was held for researchers
and experts from countries and organizations that are part of the Arab Digital Agenda project related to the core
research and technical cooperation mechanism. The meeting followed a series of meetings with partners from
countries and international and regional organizations that are part of the joint project of ESCWA and LAS on setting,
developing and activating the Arab ICT Strategy. In May, MCIT participated in the regional expert meeting on the
Arab ICT Strategy/Arab Digital Agenda, hosted by Egypt and co-organized by ESCWA and LAS, in Cairo. It discussed
the details of the third draft of the Arab Digital Agenda in preparation for the finalization of the semi-final draft.
ESCWA launched the Program for Enhancing Digital Cooperation and Development for Arab Countries in 2020,
which includes eight tracks, one of which aims to produce regional and national digital strategies/agendas. These
strategies/agendas will enable policymakers, to bring about change in policies and practices in response to the
needs of their countries; harness ICT for the purposes of development; and accelerate fulfilling the 2030 Agenda for
Sustainable Development.
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 African Organizations
Egypt seeks to further the 2063 agenda effectively
by drawing on the different strengths and expertise
of the relevant organizations. Being a key member
Arab Forum for Sustainable Development in a number of African regional organizations, Egypt
is keen to share its experiences in establishing solid
Egypt, represented by MCIT, participated in the Arab Forum for Sustainable Development (AFSD), held in infrastructure, creating effective legislation and
March. It was organized by ESCWA, in collaboration with LAS and other United Nations entities operating in building human capacity. Whether through the
Arab countries. AFSD-2022 was convened under the theme “Recover and Resilience”. It reviewed Sustainable African Union (AU) and its specialized committees,
Development Goals (SDGs) 4, 5, 14, 15 and 17. the COMESA or other African regional groupings,
During the Forum, Mahara-Tech platform of the Information Technology Institute (ITI) was announced MCIT and its affiliates exchange Egypt’s experience
winner of the ESCWA Digital Arabic Content (DAC) Award for Sustainable Development. The ESCWA DAC in a number of fields, and identify common
Award is an annual joint award between ESCWA and the World Summit Awards (WSA) that recognizes concerns and challenges.
efforts to develop digital Arabic content for sustainable development in the Arab region.

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African Union
Main areas of cooperation between MCIT and the AU include, among others, digital transformation, AI, infrastructure
development, ICT related strategies and policies. Egypt is a strong supporter of AU efforts to boost cooperation
among African states in ICT-related fields. The main objective of the AU is to promote unity and solidarity among
African states; to coordinate and intensify cooperation for development; and to promote international cooperation.

AU Data Policy Framework

The purpose of the AU Data Policy Framework is to provide
the policy framework for African countries to maximize the
benefits of a data-driven economy by creating an enabling
policy environment
for the private and public investments necessary to support
data-driven value creation and
innovation. It is one of the projects implemented within the
framework of the Policy and Regulation Initiative for Digital
Africa (PRIDA) projects. Digital Transformation Strategy for Africa
During 2022, MCIT took part in preparing the AU Data Policy The Digital Transformation Strategy (DTS) for Africa (2020-2030) builds on the existing initiatives and
Framework and related implementation plan. MCIT was among frameworks such as the Policy and Regulations Initiative for Digital Africa (PRIDA), the Programme for
the few AU Member States that played a vital role in finalizing Infrastructure Development in Africa (PIDA), the African Continental Free Trade Area (AfCFTA), the African
the Data Policy Framework. Union Financial Institutions (AUFIs), the Single African Air Transport Market (SAATM); and the Free Movement
of Persons (FMP) to support the development of a Digital Single Market (DSM) for Africa, as part of the
integration priorities of the African Union.
MCIT was a key partner of the AU Commission to implement the DTS. In addition, establishing and chairing
the African Working Group on AI was one of MCIT numerous efforts to put the DTS into action.

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AU Specialized Technical Committee on Communication and ICT
As the Chair of the Executive Bureau of the AU Specialized Technical Committee
on Communication and ICT (STC-CICT) (2019 – 2021), Egypt, represented by MCIT,
has been reelected again to the membership of the Bureau to play the role of the
Rapporteur for the period 2021– 2023.
The AU STCs were established under Article 25 of 1991’s African Economic Community
Treaty (the Abuja Treaty) that included establishing specialized committees,
represented by AU Member States, on different technical and economic fields to
work in close collaboration with the AU Commission (AUC) and Regional Economic
Communities (RECs) to coordinate different African initiatives and projects to help
accelerate economic integration among African countries.
AU Working Group on AI
Egypt hosted and chaired the second meeting of the AU Working Group on AI, in
December, at Sultan Hussein Kamel Palace in Cairo. The major outcome of the first
meeting was the issuance of the “Common Africa Position Paper on the Priority
Areas of Africa towards AI”. The second meeting was joined by representatives of
several regional agencies and development partners, who discussed the Paper,
explored African national experiences, studied similar strategies developed in other
regions, and set the main pillars of the African strategy.
The Working Group has been formed in accordance with the proposal made by the
ICT Ministers of the AU Member States during the Third Ordinary Session of the AU
Specialized Technical Committee (STC) on Communication and ICT (CCICT-3), hosted
by MCIT in Sharm El Sheikh. Forming the Working Group on AI aimed at crafting an
African AI strategy, creating a common stance in AI areas, and playing an active role
in AI-related discussions on the global level.
AfCFTA Committee on Trade in Services
MCIT participated in the Seventh Meeting of the Committee on Trade in Services (CTIS) of the African Continental
Free Trade Area (AfCFTA), held by AfCFTA Secretariat, in Accra, Ghana, in March. The meeting aimed to support the
process towards the conclusion of negotiations on Trade in Services and discuss all matters related to the gradual
abolishment of trade barriers in services between African countries.
The Committee on Trade in Services (CTIS) is responsible for facilitating the operation of the African Continental
Free Trade Area (AfCFTA) Protocol on Trade in Services, which seeks to create a single liberalized market for trade
in services for the continent. The Protocol is the first endeavor to liberalize intra-African trade in services. AfCFTA is
a flagship project of Agenda 2063 of the African Union. It is aimed at accelerating intra-African trade and boosting
Africa’s trading position in the global market by strengthening Africa’s common voice and policy space in global
trade negotiations.
African Union Development Agencies (AUDA – NEPAD)
MCIT hosted and organized the first National Meeting for Cooperation with the AU Development Agency (AUDA–
NEPAD), in March. Attended by senior representatives of relevant ministries and national entities, infrastructure
related matters were discussed during the meeting.
The mandate of AUDA-NEPAD is to coordinate and execute priority regional and continental projects to promote
regional integration towards the accelerated realization of Agenda 2063; strengthen capacity of AU Member
States and regional bodies; advance knowledge-based advisory support; and undertake the full range of resource
mobilization. This is in addition to serving as the continent’s technical interface with all Africa’s development
stakeholders and development partners.
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African Telecommunications Union
African Telecommunications Union (ATU) is the key African
player mandated with unifying visions and coordinating African
stances. Egypt is a political heavyweight within ATU and among
its Member States. This prominent role greatly contributes to
achieving the objectives of the Egyptian foreign policy, which
aims at strengthening bilateral and regional ties with African
countries as a top priority.
Being one of the founding countries of ATU, Egypt has retained
its membership in the Executive Council since the Union was
established in 1977. The country enjoys a good standing
within ATU; it plays a pivotal role in leading the African ranks
in international forums in matters related to ICT. Furthermore,
the ATU Secretariat is keen to learn and benefit from Egypt’s
expertise and best practices to help develop the ICT sector in
African countries.
The main areas of cooperation between ATU and MCIT include,
among others: innovation and entrepreneurship, being on the
top of the strategic plan of the ATU for the period (2020 – 2022).
Egypt is currently establishing a strategic partnership with the
ATU to advance this goal. MCIT has been regularly involved
in designing the future plan of the ATU, contributing actively
to the development of the ICT in Africa and encouraging the
transformation of the continent to the knowledge-based
society.
ATU Administrative Council
MCIT participated in the 23rd Ordinary Session of the ATU Administrative Council, held in May, in Tunisia. The session
discussed several topics, including the preparations for the ITU World Telecommunication Development Conference
(WTDC), as well as the African common proposals and initiatives. In addition, the meeting also agreed on the
African countries that ran for the 13 seats allocated to Africa in the ITU Council. The elections took place during the
Plenipotentiary Conference (PP-22). During the session, candidates from African countries, who ran for positions at the
ITU, including for the Radio Regulations Board (RRB), were selected, and the four-year strategic work plan (2022-2026)
of the ATU Secretariat was adopted. Last year’s activities and achievements of ATU was reviewed and its future work
plan was discussed and approved as well.
Egypt was selected by the ATU Member States to join a Specialized Focus Group to draft the ATU Strategy for the next
four years (2022 – 2026). Egypt was elected also to serve in the ATU Administrative Council representing North Africa
for the next four years (2022 – 2026).
Preparations for WTDC 2022, ITU PP-22
MCIT Chaired the African Working Group on African Common Initiatives in preparation for the ITU World
Telecommunication Development Conference (WTDC 2022). MCIT also was the Vice Chair of the African General
Working Group on African Common Proposals for the WTDC-22. MCIT represented Egypt and the African Group at the
WTDC-22, held in June, in Kigali, Rwanda.
In addition, MCIT represented Egypt in the African Working Group in preparation for the ITU Plenipotentiary Conference
2022 (PP-22), held during September-October in Bucharest, Romania.
PP-22 preparations were conducted on the African and Arab level, and included issues related to climate change, AI,
youth and others.
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Smart Africa Initiative
Smart Africa is an alliance of 32 African countries, international organizations and global private sector players,
tasked with accelerating Africa’s digital agenda, including achieving sustainable socio-economic development and
ushering Africa into a knowledge economy through affordable access to broadband and usage of ICTs.
MCIT is participating effectively in Smart Africa through promoting integration among the projects related to the
Fourth Industrial Revolution, innovation, and the Working Group on AI. MCIT is also promoting cooperation and
exchange of experiences in building digital capabilities within the framework of projects and initiatives launched by
Egypt, including the Egyptian African Telecom Regulatory Center (EG-ATRC) and the Regional Postal Training Center.
African Constitutional, Supreme Courts Heads Meeting
MCIT participated in the preparatory meetings of the national
committee, formed to organize the Sixth
Conference of the Heads of African Constitutional and Supreme
Courts, organized in Cairo, in September, by the Supreme
Constitutional Court (SCC).
The meeting plays vital role in enhancing judicial cooperation
among African constitutional courts, and became an important
annual tradition at the continental level, demonstrating Egypt’s
firm orientation toward Africa as a cornerstone for its policies.

Universal Postal Union

The Universal Postal Union (UPU) is the primary forum for
cooperation among postal sector players. It helps ensure a truly
universal network of up-to-date products and services.
Egypt is actively participating in UPU activities, including the
Smart Africa CMICT Council Council of Administration (CA), the Postal Operations Council
(POC) and the UPU Congress. Egypt Post experts are members
Egypt, represented by MCIT, participated in the fifth meeting of the Smart Africa Council of Ministers of ICT (CMICT), at UPU expert groups on product integration and supply chains.
organized in February, in Brazzaville, Republic of the Congo. The meeting addressed the achievements made in 2021 They also participate in the meetings of UPU Standards Board and
and the implementation status of the resolutions issued during CMICT fourth meeting. Members of the council the International Civil Aviation Organization (ICAO)–UPU Contact
discussed proposed projects, including a data protection and privacy guide; Smart Africa Green Data Center; Smart Committee.
Africa Community Connect; Smart Africa Digital Economy Index, which tracks progress toward digital transformation;
and BLOC Smart Africa Fund, a program that invests in businesses using scalable technology-led solutions to create
growth opportunities for underserved communities in Africa.
Other projects in the pipeline included establishing an African center for AI and launching Smart Africa Digital
Academy (SADA) in Congo. SADA was set up by Smart Africa as a catalyst for building fair, inclusive and sustainable
digital societies in Africa by providing capacity-building for decision-makers and regulators.
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 UPU Rising Star Award
Council of Administration, Postal Operations Council Egypt Post won the UPU Rising Star Award 2022 for
having made outstanding progress in the UPU Integrated
In May, Egypt Post participated in the first sessions of the UPU Council of Administration (CA) and the Postal Index for Postal Development. The UPU International
Operations Council (POC), in Bern, Switzerland. Egypt Post participated also in the UPU POC sessions, held in Bureau presented also a letter of appreciation to Egypt,
October, in Bern, Switzerland. Being an elected member of POC, Egypt Post participates in the Council’s sessions represented by Egypt Post, during the World Post
to address postal operations-related issues in UPU Member States. Day celebration, held at UPU headquarters in Bern,
In addition, Egypt Post participated in the meeting of the committee on postal system policies, an affiliated body Switzerland.
of CA. The meeting featured discussions on studying the work plan, proposals, resolutions and recommendations Egypt Post received the UPU Rising Star Award 2022 for
of the Universal Postal Congress in Abidjan based on the strategic pillars of committing to providing full services having made outstanding progress in the UPU Integrated
“digital transformation and e-commerce.” Index for Postal Development (2IPD). The award is
bestowed upon post organizations that demonstrated
excellent performance in postal development in terms
of service quality, reliability, ability to meet clients’
needs, resilience in overcoming social, economic and
environmental challenges; and easy and quick access to
post offices for citizens nationwide.
The award also reflects the real multi-level progress
achieved, including rendering financial, governmental and
postal services; adopting financial inclusion and digital
transformation in all operations, meeting international
quality standards, and introducing digital channels to
meet citizens’ needs.
UPU Conference on Postal Regulation
Egypt Post moderated a session during UPU Conference on Postal Regulation, held on the sidelines of Council
of Administration (CA) session, in May. The panel examined co-regulation and other regulatory approaches and
provided an overview of recent changes in the postal regulation scheme. The session was joined by senior policy
advisors and experts from the U.S., Singapore and Uruguay, and it was attended by representatives from UPU Integrated Index for Postal Development
Member States. The Integrated Index for Postal Development (2IPD) is a composite index providing an overview of postal development
UPU Conference on Postal Regulation acts as a forum for the dissemination of information and sharing of around the world, with 172 countries covered in 2022. The basic input into this measurement consists of UPU data,
experiences and best practices in the field. The Conference has attracted a great deal of attention and interest including postal big data, official UPU statistics, and key UPU surveys. The Index offers a benchmark performance
from governmental, regulatory and operational entities, as well as from external stakeholders. score along four dimensions of postal development: reliability, reach, relevance and resilience.
Egypt Post set a scoring record on 2IPD in 2022, which led to its winning of the UPU Rising Star Award. Egypt Post has
achieved a breakthrough in the quality and diversity of services, becoming an exemplary postal operator worldwide,
helping solidify Egypt’s excellence in the postal services arena.

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 UPU Study on 11 Best Practices of DX
A study conducted by the UPU International Bureau featured recommendations on 11 best practices of
Postal Development Report digital financial, postal, and e-commerce services, five of which were provided by Egypt Post. According
The UPU Postal Development Report 2022 provides to the study, Egypt Post was the best in implementing digital transformation in those services. The
a comprehensive overview of current global postal recommendations highlighted Egypt Post’s successful implementation of digital transformation in five
development. It represents a call for governments to services, including Yalla Super App, Wassalha, UGotBox, government services, the automation of postal
renew their commitment to the global postal network services and the payment and collection system. According to UPU International Bureau’s study, Egypt
and empower their designated operators to become Post managed to achieve a successful digital transformation and improve the quality of services.
best-in-class providers of postal services. The study was discussed during the Administrative Council Plenary held as part of the 40th Ordinary
In the Postal Development Report 2022, Egypt ranked Session of Pan-African Postal Union (PAPU) Administrative Council. The study aimed at developing a
second among Arab and African nations and 57th roadmap for digital inclusion in Africa through specific recommendations, given the significance of
globally. In the 2021 version of the report, the country digital services as a tool for promoting e-commerce, financial inclusion, and intra-African trade. The
ranked 10th among Arab countries, 13th among African study was conducted on 10 African postal organizations in Egypt, Kenya, Zimbabwe, South Africa,
countries, and 91st globally. Madagascar, Benin, Democratic Republic of the Congo, Cameroon, Mauritania and Ghana. It gauged the
implementation of digital transformation and the quality of services that those organizations render.

UPU ORE Workshop for Arab Region

EMS Customer Care Award
For two years in a row, Egypt Post won the Express Mail Service (EMS) Cooperative Customer Care Award by UPU.
Egypt Post’s winning was announced at the meetings of EMS Cooperative General Assembly, held, in May, at UPU
headquarters in Bern, Switzerland.
The award came in recognition of Egypt Post’s high-quality EMS customer service, having achieved the highest
quality levels and complying with international inquiry and delivery standards. The award represents the culmination
of Egypt Post’s efforts and reflects its regional and international leadership in rendering different postal services.
Winning the award came as a result of implementing a comprehensive strategic plan to improve the quality of
services and achieve operational excellence.
In November, Egypt Post hosted a workshop within the UPU-Operational Readiness for Ecommerce
(ORE) project in the Arab region. The workshop was organized by UPU International Bureau, at the
National Training Academy (NTA). The workshop was joined by the World Customs Organization (WCO)
Secretariat to present countries’ guidelines to work towards an MoU between customs authorities and
postal operators to facilitate parcel exchange.
Hosting the workshop reflects Egypt Post’s ongoing efforts to work in line with UPU Strategy, the
objectives of which include building the skills of designated postal operators (DOs).
The ORE project in the Arab region lasts during the 2022–2025 cycle. The purpose of the project is
to help DOs meet operational readiness targets for e-commerce within five focus areas: minimum
operational requirements, visibility, data quality, supply chain integration, and end-to-end reliability.

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Pan African Postal Union
Egypt Post participated in the 40th Ordinary Session of the Pan African Postal Union (PAPU) Administrative
Council, held in the Democratic Republic of the Congo, in July. On the sidelines of the session, Egypt Post and the
Société Congolaise des Postes et Télécommunications (SCPT) signed a cooperation agreement on automating the
services of Congolese post offices. The agreement aims at enhancing aspects of cooperation and strengthening
strategic ties with African countries through establishing partnerships and transferring Egyptian expertise. Egypt
Post seeks to provide technical support to develop the services provided through SCPT post offices, train SCPT
employees, and transfer expertise to hone their skills and improve SCPT performance. The aim is to achieve
economic growth and facilitate intra-African trade in line with the development of postal institutions worldwide.
Postal Union for the Mediterranean
Egypt Post was elected as the new Chair of the Postal Union for the Mediterranean (PUMed) for the cycle 2022-
2026. The announcement came at the 47th Board of Directors elections, held during PUMed 15th General Assembly,
hosted in December in Luxor. Egypt also hosted PUMed Conference and Task Force Meetings.
Egypt Post’s selection as PUMed Chair marks the culmination of its huge efforts in providing high quality services
and participating effectively in international events to share its success story.
On the sidelines of the meetings, Egypt Post held a meeting with UPU Director General. They discussed issues
relating to the international postal sector, including the role of postal operators in bringing about financial inclusion
and boosting e-commerce; the role of the postal network in supporting national policies for achieving economic and
social development, especially in developing countries, and the Post’s efforts to adopt sustainable policies.
African Association for Public Administration and Management
In December, Egypt Post won the Innovative Management Award by the African Association for Public Administration
and Management (AAPAM) for WIN customer loyalty program and Yalla Super App. The announcement came during
AAPAM 41st Roundtable Conference, held in Cape Town, South Africa.
The Award recognizes organizational achievement. It is presented to African ministries, government agencies and
civil society organizations that managed to adopt an innovation and creativity approach in providing public services
to help attain sustainable development. Entries are judged by a jury on five categories: Innovation, Relevance,
Significance, Sustainability and Replication.
Winning the prize was the culmination of Egypt Post’s achievements and efforts in following international standards,
adopting financial inclusion and digital transformation in different operations, and introducing digital channels to
facilitate people’s access to services.
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United Nations Organizations
Egypt is one of the founding countries of the United Nations; relations
between Egypt and the UN go back to 1945. In 2006, the United Nations
Partnership Development Framework (UNPDF) was launched. The latest of
those stages was the UNPDF 2018-2022, which supported the achievement
of the national development goals outlined in the Sustainable Development
Strategy: Egypt Vision 2030. The UNPDF was composed of four outcomes:
Inclusive Economic Development; Social Justice; Environmental Sustainability
and Natural Resource Management; and Women’s Empowerment.
In 2022, MCIT participated in drafting the UN Sustainable Development
Cooperation Framework (UNSDCF) 2023-2027 between Egypt and the
United Nations. The new framework for the strategic partnership aims to
support the Government of Egypt’s priorities in achieving economic and ‘Joint Team for Digital Transformation and Innovation’ Initiative
social development in line with the Sustainable Development Goals (SDGs).
The Ministry of International Cooperation and MCIT have launched the United Nations Joint Team for Digital
Early 2022, the ICT Minister met with the United Nations (UN) Resident Transformation and Innovation (UN-JTDI) initiative, in cooperation with the United Nations. The initiative was
Coordinator and Development Advisor, to discuss cooperation in launched, in April, during the First Joint Government of Egypt-UN Ideation Workshop on Technology and Innovation,
implementing MCIT projects in the “Decent Life” presidential initiative. attended by representatives of 18 UN agencies and nine ministries, in the presence of the UN Resident Coordinator
The meeting tackled different ways to provide support for the projects of in Egypt, and the Director of the Regional Office of the International Telecommunication Union (ITU) for the Arab
MCIT and its affiliates within the framework of the “Decent Life” initiative. States.
The priority was given to providing support to the capacity building pillar,
especially the capabilities of youth according to the training strategy pursued The initiative aims to enhance the participation of the representatives of national authorities, government institutions
by MCIT, as well as the possibility of benefiting from financial support and UN agencies operating in Egypt to plan unconventional and innovative technology-based government projects.
packages, especially in the development of communications infrastructure The workshop was within the framework of the extended partnership and close cooperation between the two
in the “Decent Life” villages. sides and the efforts exerted for strengthening development cooperation relations with multilateral and bilateral
development partners.
The initiative also aims to prepare for the UN Sustainable Development Cooperation Framework (UNSDCF) 2023-
2027, which is the development cooperation instrument between the UN and Egypt for 2023-2027.
The development cooperation portfolio includes 36 projects focusing on innovation, digital transformation, and
entrepreneurship. These projects contribute to achieving 11 of the 17 SDGs, with development funding amounting
to USD one billion, representing 4% of the development funding portfolio in Egypt.

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Transforming Education Summit
Transforming Education Summit was held in September, in New York. It was
convened in response to a global crisis in education – one of equity and inclusion,
quality and relevance. The Summit provided a unique opportunity to elevate
education to the top of the global political agenda and to mobilize action,
ambition, solidarity and solutions to recover pandemic-related learning losses
and sow the seeds to transform education in a rapidly changing world.
MCIT provided its contribution, among other contributions presented by the
concerned national entities. MCIT contribution included its strategy in building
Egyptian citizens, the initiatives and programs regarding human capacity
building, the projects that promotes education and innovation such as Creativa
Innovation Hubs, Egypt University of Informatics (EUI), and the Egyptian African
Telecom Regulatory Training Center (EG-ATRC). This is in addition to the other
initiatives recently launched like Digital Egypt Builders Initiative (DEBI), Digital
Egypt Cubs Initiative (DECI), and MCIT contribution to raising awareness and
building capacities of citizens in “Decent Life” villages.
UN Specialized Agencies
MCIT plays an effective role in several UN specialized agencies, including the
main UN entity in charge of ICT, namely, the International Telecommunication
Union (ITU). Being an active member in the UN system, MCIT responds to
the call for bridging digital divides, encouraging and strengthening continuing
cooperation between and among stakeholders from both developed and
developing countries.
International Telecommunication Union
Egypt is a member of the International Telecommunication Union (ITU) Council since its inception in 1973, being
one of the oldest ITU Member States, and effectively participates in ITU activities and works on various pillars. The
country is a member of the Radio Regulations Board (RRB), chairs study and work groups in various sectors, and
provides technical and organizational contributions to different ITU sectors.
Egypt holds a number of positions at the ITU and participates in most of its events and sessions. Egypt is a member
of the ITU Council Region D (2023-2026), Chairman of SG3 of the ITU Telecommunication Standardization Sector
(ITU-T), Chairman of ITU-D Study Group 2: Digital Transformation, Vice-Chairman of the Telecommunication
Development Advisory Group (TDAG), Vice-Chairman of SG5 for the study period 2022-2024, Co-Rapporteur of
Question 7/5 on e-waste, circular economy, and sustainable supply chain management, and Vice Chair of the Arab
Regional group of SG5 and member of the African Regional group.
Egypt strongly supports the mission and the pivotal role of the ITU through participating in the main ITU divisions,
programs and projects. Egypt and the ITU are enhancing cooperation in different areas of work, notably in the AI
field. Currently, MCIT is working on enhancing ITU regional office’s role in the Decent Life initiative through training,
raising efficiency and finding smart technological solutions in the targeted villages.
ITU Council
The ITU Council acts as the Union’s governing body in the interval between Plenipotentiary Conferences. Its role is
to consider broad telecommunication policy issues to ensure that the Union’s activities, policies and strategies, fully,
respond to current world dynamics and the rapidly changing telecommunications environment.
In 2022, Egypt won the ITU Council Membership (2023-2026) for Region D (Africa), after being re-elected for the
ITU Council membership at the elections held at the ITU Plenipotentiary Conference 2022 (PP-22), in Bucharest,
Romania. During the coming period of the ITU Council from 2023 to 2026, Egypt is seeking to further participate in
the ITU work and activities, aiming at serving the international ICT sector as well as furthering the views and issues
of Africa within the ITU.
MCIT participated in the meetings of the ITU Council Working Groups and Expert Groups, held in January. MCIT
partook in the meeting of the Council Working Group on Child Online Protection (CWG-COP), established within the
framework of the COP initiative, with the aim to exchange views and raise awareness on child online safety issues.
MCIT participated in the meeting of the Council Working Group for Strategic and Financial Plans (CWG-SFP), aiming
to develop the draft Strategic and Financial Plans for consideration by the 2022 Session of the Council, presented by
the Council to the PP-22.
In addition, MCIT participated in the meeting of the Council Working Group on the World Summit on the Information
Society (WSIS) and Sustainable Development Goals (SDGs) (CWG-WSIS&SDGs). The Working Group’s terms of
reference include, inter alia, facilitating inputs from membership on the ITU implementation of relevant WSIS
outcomes, and the 2030 Agenda for Sustainable Development.
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ITU Plenipotentiary Conference 2022
The Plenipotentiary Conference is the highest policy-making body of the ITU. Held every four years, ITU PP is the
key event at which ITU Member States decide on the future role of the organization, thereby determining the
organization’s ability to influence and affect the development of ICTs worldwide.
The ICT Minister, heading a high-level delegation, participated in the ITU PP-22, held from September 26 to October
14. The Conference was attended by ICT Ministers, senior officials, and representatives from the Member States.
The ICT Minister delivered a speech during the Policy Statements sessions, through which he reviewed the most
significant ICT developments, as well as the plans and programs implemented in Egypt, which meet ITU global
guidelines, in cooperation with the Member States to foster ICT development globally. The session was attended by
ITU Secretary-General, various ICT Ministers, senior officials, and representatives from the Member States.
On the sidelines of the Conference, the ICT Minister held various bilateral meetings with ministers and senior
government and international officials participating in this major international event. He met with the South
Korean Minister of Science and ICT, the Tunisian Minister of Communication Technologies, the Lithuanian Deputy
Minister of Transport and Communications, the Pakistani Federal Minister for IT and Telecommunication, the Saudi
Minister of Communications and Information Technology, the Sudanese Minister of Communications and Digital
Transformation, the Indian Minister of State for Communications, the Malaysian Minister of Communications and
Multimedia, and the United Nations (UN) Secretary-General Envoy on Technology. The meetings discussed the most
significant international communication developments and means to enhance cooperation in ICTs.
During the elections held at ITU PP-22, Egypt won the ITU Council Membership (2023-2026) for Region D (Africa),
after being re-elected for the ITU Council membership. The 2023-2026 elections were very competitive. From Africa,
17 countries ran for 13 seats in the 48-seat ITU Council.
The ICT Minister also delivered a speech during the reception organized by the National Telecom Regulatory
Authority (NTRA) to support the Egyptian candidate in the elections. NTRA candidate won ITU Radio Regulations
Board (RRB) membership as a representative of Africa. RRB consists of 12 seats elected at PP. Region D is represented
by three representatives and meets four times annually in Geneva. RRB is responsible for approving the procedural
rules used by ITU Radiocommunication Bureau in applying Radio Regulations provisions and registering frequency
allocations made by the Member States.
Global Symposium for Regulators
An agreement was signed in August between NTRA and the ITU on Egypt’s hosting of the Global Symposium for
Regulators (GSR) 2023 in Sharm El-Sheikh, during the second half of 2023. Egypt’s hosting of GSR 2023 in Sharm
El Sheikh is within the framework of the state’s keenness to foster cooperation with international organizations
and different countries in ICT, since GSR is one of the most prominent international events. GSR is organized by
the ITU to globally discuss ICT significant issues with telecommunication regulators and industry leaders.
Leaders and heads of telecom regulatory agencies and authorities worldwide, numerous specialized experts
from 70+ countries, a group of the most prominent telecommunication decision-makers, and representatives
of local and global companies are expected to participate in GSR 2023. Their participation aims at exchanging
views and experiences on regulatory issues and developments related to the global telecommunications sector
and studying the best applied regulatory practices at the international level.
World Telecommunication Standardization Assembly
Egypt, represented by MCIT and NTRA, participated in the World Telecommunication Standardization Assembly
(WTSA-20), organized by the ITU, in March, in Geneva, Switzerland, preceded by the Global Standards
Symposium in February. The WTSA is held every four years and defines the next period of study for the ITU -
Telecommunication Standardization Sector (ITU-T).
On the sidelines of WTSA, MCIT participated in the second Women in Standardization Expert Group (WISE)
event, organized by the ITU-T. The event represented an opportunity to continue promoting gender equality
within the standardization sector and to advocate women in leadership roles in the telecommunication/ICTs and
standardization industry. It was also a networking occasion to connect with delegates from all regions of ITU.
The WISE event consisted of a ceremony to recognize entities (individuals, organizations and administrations)
that have made remarkable contributions to the ITU-T standardization works in gender equality and the
empowerment of women in terms of impact, continuity and leadership. It was followed by a panel discussion
on “Why gender matters in setting standards.” The discussions tackled how frontier technologies such as AI and
Machine Learning can be used to understand gender bias and fairness.
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Regional Preparatory Meetings for the World Telecommunication Development Conference
Egypt, represented by MCIT, participated in the Third
Inter-Regional Meeting to Prepare for the World
Telecommunication Development Conference (WTDC).
The meeting was organized by the ITU in March, at ITU
headquarters in Geneva, Switzerland.
The aim of the Inter-Regional Meetings (IRMs) is to
foster inter-regional discussions and identify common
positions and reach agreement on key issues ahead of
WTDC. IRMs will strengthen the preparatory process,
which will focus on defining regional priorities and
initiatives, revising or drafting resolutions, addressing
study groups and study Questions related matters and
developing guidelines and text for the Declaration. IRMs
further help make WTDC an action-oriented conference
to develop a shared understanding of existing barriers
and advancing effective, sustainable and innovative
solutions for the expansion of meaningful connectivity
for everyone, everywhere.
World Telecommunication Development Conference
In June, MCIT and NTRA participated in the World Telecommunication
Development Conference (WTDC) 2022. It was organized by the ITU,
in Kigali, Rwanda, under the theme “Connecting the unconnected to
achieve sustainable development.” WTDC served as a unique opportunity
to develop innovative approaches and new models of collaboration for
connectivity and digital solutions in the final Decade of Action to achieve
the Sustainable Development Goals (SDGs).
The ICT Minister delivered a speech on “Decent Life” Initiative, in a High-
Level Panel at the Partner2Connect (P2C) Digital Development Roundtable
on the Margins of WTDC. A pledge proposal was also presented under
the title “Decent Life Initiative”, given that it reflects the principles of
partnership, inclusion and digital development at the national level.
MCIT also participated in the Generation Connect Global Youth Summit,
organized as part of the WTDC. The Summit brought together young
leaders, entrepreneurs, social change-makers, engineers, policy specialists,
students, business leaders, influential decision makers, and community
advocates. It addressed the digital divide and related topics, including
digital skills, gender, climate change, online safety, the future of work,
entrepreneurship, digital dependencies, and more.
During the WTDC, officials from NTRA were selected for leadership
positions at ITU, including the Chairman of ITU-D Study Group 2:
Digital Transformation, and Vice-Chairman of the Telecommunication
Development Advisory Group (TDAG).
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ITU Study Groups Meetings
ITU Study Groups provide an opportunity for all member states and sector members, including associates and
academia, to share experiences, present ideas, exchange views and achieve consensus on appropriate strategies to
address ICT priorities and standards setting.
Study Group 3
Senior Expert at NTRA was elected, in March, as the Chairman of Study Group
3 (SG3) of the ITU Telecommunication Standardization Sector (ITU-T), for
a three-year term, as the first Egyptian and Arab official to hold this position.
SG3 is concerned with tariff and accounting principles including related
telecommunication economic and policy issues. It has 150-member experts, who
were elected during the World Telecommunication Standardization Assembly
(WTSA).
ITU-T SG 3 provides a unique global forum to improve the understanding of the
financial and economic aspects associated with the growth of ICT, particularly with
respect to the shift to IP-based and NGN/Future Networks and the exponential
rise in mobile wireless communications.
Study Group 5
MCIT participated in the meeting of Study Group 5 (SG 51) (Electromagnetic
fields (EMF), environment, climate action, sustainable digitalization, and
circular economy), organized by the ITU-T at ITU headquarters in Geneva,
during June 21- July 1. The meeting agenda covered several topics, including
discussing the Revised Resolution 72 on “Measurement and assessment
concerns related to human exposure to electromagnetic fields,” Revised
Resolution 73 on “Information and communication technologies, environment,
climate change and circular economy,” and Revised Resolution 79 on “the
role of telecommunications/information and communication technologies in
handling and controlling e-waste from telecommunication and information
technology equipment and methods of treating it”, among others. Egypt
was selected as part of tutoring team for new comers to SG5 work.
World Summit on the Information Society Forum
The World Summit on the Information Society (WSIS) Forum is co-organized by the
ITU, the United Nations Educational, Scientific and Cultural Organization (UNESCO),
the United Nations Development Programme (UNDP) and the United Nations
Conference on Trade and Development (UNCTAD), in close collaboration with all
WSIS Action Line Facilitators/Co-Facilitators. The Forum consists of policy dialogues
and statements, interactive high-level dialogues, the WSIS Prizes ceremony, a
ministerial round table, and a series of WSIS Action Line facilitation meetings.
MCIT participated, in March, in the inauguration ceremony of WSIS Forum 2022, held
from March to June, under the theme “ICTs for Well-Being, Inclusion and Resilience:
WSIS Cooperation for Accelerating Progress on the Sustainable Development
Goals (SDGs)”. The WSIS Forum 2022 encompassed a number of special tracks,
which showcased the application of ICTs across specific demographics. The Forum
also featured a variety of events, including WSIS Prizes 2022, the Healthy Ageing
Innovation Prize, two hackathons: “ICTs for Indigenous Languages” and “Designing
a Sustainable Future using ICTs,” special initiatives, talks and panel discussions
joined by dignitaries, senior officials and prominent figures from the ICT industry.
During the WSIS Prizes ceremony, the “Jobs and Skills for Persons with Disabilities
(PwDs) with Focus on ICT-Based Solutions” project, implemented by MCIT, was
announced as a Champion Project in Category 11 — AL C7, ICT applications: benefits
in all aspects of life — E-employment. The project beat out 966 international
projects, 360 of which made it to the final list, leaving only five Champion Projects
in each category of the contest. The project is implemented in cooperation with
UNDP and the International Labor Organization (ILO).
In addition, NTRA interactive mobile application “My NTRA” was selected as one
of the Champion Projects in Category 7 — AL C7, ICT applications: benefits in all
aspects of life — e-government. The application beat out 966 projects.
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United Nations Development Programme
The ICT Minister participated, in September, in a discussion session held at the ministerial level, on the sidelines of the
Strategic Innovation for Structural Transformation Conference. The Conference was organized by the United Nations
Development Programme (UNDP) in Egypt in partnership with the Ministry of International Cooperation. During his
participation, the ICT Minister delivered a speech, highlighting the significance of digital transformation and innovation
in addressing the changes witnessed worldwide.
The Minister of International Cooperation and the UNDP Resident Representative in Egypt participated in the session,
moderated by UNDP Assistant Resident Representative for Inclusive Growth and Innovation Programs.
The Conference discussed various aspects of strategic innovation and the effects of complex global challenges, such as
climate change, the COVID-19 pandemic, and economic and food security challenges, due to the Russia-Ukraine war.
These aspects and challenges require building more resilient institutions and indigenizing innovation as a fundamental
strategic direction for creating a brighter future. The Conference also presented the best practices of different concerned
parties, including the government, the private sector, and international and non-governmental organizations.
United Nations Conference on Trade and Development
The ICT Minister participated, in April, in the 25th Session of the Commission on Science and Technology for
Development (CSTD), of the United Nations Conference on Trade and Development (UNCTAD). He delivered a talk,
via videoconference, during a roundtable held on the sidelines of the Session. The Session was held in the presence
of various government officials and representatives of international organizations to follow up on the progress made
at the regional and international levels, regarding the implementation of the WSIS outcomes. The roundtable was
moderated by CSTD Vice-Chair, joined by the Deputy Secretary-General of the ITU, and other ministers.
During his talk, the ICT Minister discussed the most important developments in using ICT to achieve comprehensive
and sustainable development in Egypt, in light of the implementation of Digital Egypt strategy.
The Commission on Science and Technology for Development (CSTD) is a subsidiary body of the Economic and Social
Council (ECOSOC) and the United Nations focal point for science, technology and innovation (STI) for development,
in analyzing how STI, including ICTs, serve as enablers of the 2030 Agenda.
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United Nations Educational, Scientific and Cultural Organizations
MCIT actively participates in the meetings of the Egyptian National Commission for the United Nations Educational,
Scientific and Cultural Organizations (UNESCO). In December 2022, MCIT participated in the UNESCO-First Global
Forum on the Ethics of Artificial Intelligence: “Ensuring inclusion in the AI world”,
hosted by the Czech Republic in Prague, under the Czech Presidency of the Council of the European Union and
under the patronage of UNESCO. It marks an important milestone towards building a robust international coalition
ensuring the ethical development and use of AI worldwide following the adoption of the Recommendation of the
Ethics of AI in November 2021.
In addition, MCIT participated in UNESCO Consultation on Robotics and Coding Learning Kit held, in June 2022, in light
of UNESCO work on developing a curriculum in the area of robotics and coding for teachers and self-paced learners
(K-12) as part of its ongoing efforts to develop digital skills. The learning kit draws on open educational resources
and open platforms to offer a set of learning resources that can make the uptake of such skills more accessible.
The initiative also seeks to identify and map relevant teacher skills as set forth in the UNESCO ICT Competency
Framework for Teachers (ICT-CFT), to the curriculum that the learning kit is built around.
The consultation solicited the views of practitioners, including teachers, trainers, coders, and designers; and learners
to better understand the learning kits strengths and to make improvements.
International Fund for Agricultural Development
MCIT participated in organizing “AgriTech Meet Egypt 2022” in May, in Cairo, in cooperation with the International Fund
for Agricultural Development (IFAD), the Ministry of Agriculture and Land Reclamation, the Ministry of International
Cooperation and the Ministry of Social Solidarity. R&D Advisor to ICT Minister delivered a speech on behalf of ICT
Minister, giving a presentation on AI Innovation Projects in Agriculture.
During the event, MCIT presented the efforts made to use AI, and digital solutions and innovations in agriculture in
Egypt by investing in creating and developing digital platforms for agriculture. The role of technology in boosting the
productivity of smallholder farmers and advancing environmental sustainability was also discussed. MCIT promoted
the use of ICT applications to make agricultural extension available in the Arabic language for more than 13 million
users in Egypt and the Middle East. MCIT developed the agricultural expert system and managed specialized
knowledge portals.
MCIT was keen to deliver agricultural extension services to Arab and African countries through collaboration with
the Ministry of Agriculture and Natural Resources in Sudan, the Italian Agency for Development Cooperation, and
the Food and Agriculture Organization of the United Nations (FAO). MCIT also contributed to KariaNet project of the
International Fund for Agricultural Development (IFAD) and the International Development Research Center (IDRC)
in Canada.
The event served as a platform for key players in agriculture and food systems to discuss how to strengthen digital
ecosystems in order to promote inclusive and sustainable agriculture and rural transformation in Egypt and the region.
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United Nations Office on Drugs and Crime
MCIT participated in the meetings of the Ad Hoc Committee to Elaborate a Comprehensive International Convention
on Countering the Use of Information and Communications Technologies for Criminal Purposes, held by the United
Nations Office on Drugs and Crime (UNODC).
The Ad Hoc Committee was established according to the General Assembly resolution 74/247, to establish an open-
ended ad hoc intergovernmental committee of experts, representative of all regions, to elaborate a comprehensive
international convention on countering the use of information and communications technologies for criminal
purposes, taking into full consideration existing international instruments and efforts at the national, regional and
international levels on combating the use of ICTs for criminal purposes.
In addition, MCIT has contributed to the work of UNODC on Sharing Electronic Resources and Laws on Crime
(SHERLOC) Electronic Evidence Hub.
SHERLOC Electronic Evidence Hub encompasses jurisprudence and national laws relevant to electronic evidence.
It also hosts practical resources developed in cooperation with experts and practitioners, including model forms
on preservation and disclosure of data; model requests for mutual legal assistance of stored electronic evidence
and/or real-time collection of traffic data; and a Data Disclosure Framework that outlines practices developed by
international service providers in responding to overseas government requests for data.

International Labor Organization United Nations International Children’s Emergency Fund

MCIT took part in the International Labor Organization (ILO) joint briefing session, held between the ILO and the
Egyptian government on International Labor Standards (ILS) and Advancing the Decent Work agenda. The ILS aim to
improve and strengthen the working environment for all, under conditions that guarantee freedom, equity, security
and dignity. The session discussed how the application of ILO conventions can influence national legislation and its
implementation.
This cooperation comes within the framework of the ILO project “Advancing Decent Work Agenda in North Africa
(ADWA)”, funded by the Swedish International Development Cooperation Agency (Sida). The project aims to support
evidence-based policies on various dimensions of decent work, in addition to focusing on supporting the ratification
of ILS and their reflection on national legislation and jurisprudence.
MCIT participated in drafting the United Nations International Children’s Emergency Fund (UNICEF) Country
Programme between Egypt and UNICEF for 2023-2027.
The country programme supports the Government of Egypt in meeting its commitment to respect, protect and
fulfil children’s rights in line with the Convention on the Rights of the Child, the Convention on the Elimination of All
Forms of Discrimination against Women, the Convention on the Rights of Persons with Disabilities and other national
and international obligations. It is fully aligned with the priorities articulated in the relevant national policies and
plans. Guided by the principles of equity, gender equality, resilience and sustainability, the Country Programme
contributes to the UNICEF Strategic Plan 2022–2025 and the UNSDCF.
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World Intellectual Property Organization
MCIT have participated in the national committee meetings, held in preparation for the launch of Egypt’s National
Intellectual Property Strategy.
In September, Egypt officially launched its National Intellectual Property Strategy (NIPS) in the official launching
ceremony held in the New Administrative Capital, in the presence of the World Intellectual Property Organization
(WIPO) Director General. The Strategy reflects Egypt’s renewed interest in the field of IP, which can play a vital role
in boosting the economy, encouraging investment, and achieving sustainability in line with the WIPO Development
Agenda, the UN Sustainable Development Goals and Egypt’s Vision 2030.
MCIT also participated in the Fifth Session of WIPO Conversation on Intellectual Property (IP) and Frontier
Technologies, held in April.

UN High Commissioner for Refugees

United Nations Human Settlements Programme
MCIT participated in the Eleventh Session of the World Urban Forum (WUF11), co-organized by the United Nations
Human Settlements Programme (UN-Habitat), Poland’s Ministry of Development Funds and Regional Policy, and the
Municipal Office of Katowice.
The Twelfth Session of the World Urban Forum (WUF12) will be hosted in Cairo in 2024, as announced by the
Executive Director of UN-Habitat. Egypt’s selection came after a rigorous review by the selection committee which
also considered a number of other bids.
The World Urban Forum (WUF) is the premier global conference on sustainable urbanization, held every two years.
The WUF was established in 2001 by the United Nations to examine one of the most pressing issues facing the world
today: rapid urbanization and its impact on communities, cities, economies, climate change and policies. The first
WUF was held in Nairobi, Kenya in 2002 and has been held around the world ever since.
Egypt Post signed an agreement with the United Nations High Commissioner for Refugees (UNHCR), in August.
Capitalizing on the instant payment service, post offices deliver sums of money to beneficiaries identified by UNHCR.
The service facilitates the access of 60,000+ refugee families to reliable financial services offered through more than
4,300 post offices. Through this cooperation, Egypt Post will leverage its nation-wide network of post offices to
deliver financial aid to refugees, using biometric iris recognition technology. The partnership will support UNHCR
greater focus on the financial inclusion of refugees and asylum seekers in Egypt in the coming period.
Specialized International Organizations
Egypt participates in international organizations and initiatives to discuss and influence decisions that shape the
international telecommunication policy arena and to keep abreast of international standards and developments in
the ICT sector worldwide, as well as explore new projects and approaches. Egypt is also a member of a number of
specialized international organizations in ICT related topics. Over a variety of activities, Egypt assumes positions of
responsibility, hosts events, chairs groups, and engages in joint activities, studies or policy making.
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Organization for Economic Co-operation and Development
MCIT is a regular and active participant in the Organization for Economic Co-operation and Development (OECD),
the Committee on Digital Economic Policy (CDEP) and its subsidiary bodies. MCIT adheres to three OECD Legal
Instruments: The Seoul Declaration for the Future of the Internet Economy, the Declaration on the Digital Economy:
Innovation, Growth and Social Prosperity (Cancún Declaration), and the Recommendation on AI.
Digital Economy Ministerial Meeting
A delegation from MCIT, headed by the ICT Minister, participated in the OECD Digital Economy Ministerial Meeting,
held in December, in Gran Canaria, Spain. The session was held under the theme “Driving long-term recovery and
economic growth by building a trusted, sustainable, and inclusive digital future”. The ICT Minister took part as a
speaker in a ministerial panel discussion on “The OECD AI Principles – impact on the global policy landscape”. He
highlighted MCIT projects, and its focus on the national priorities in implementing AI projects.
Egypt is currently cooperating with OECD teams to develop the second phase of the AI strategy through Egypt-OECD
Country Program. MCIT is leading three projects within the OECD Country Program, including an AI-related project.
MCIT contributes to OECD Project 1.3 “In depth Productivity Review”, focusing on the manufacturing sector led by
the Ministry of Trade and Industry (MTI). The project aims to strengthen Egypt’s data capabilities in productivity at
the firm level, analyze key trends in productivity focusing on the manufacturing sector, and provide a policy agenda
to foster productivity growth in Egypt and the incorporation of Egypt in MultiProd project. The MultiProd project
studies productivity patterns and investigates the extent to which different policy frameworks can shape firm and
industry-level productivity.
During OECD country mission, MCIT organized an event in cooperation with OECD and MTI to highlight the role of
digital connectivity, Industry 4.0 and smart manufacturing and their role on fostering productivity growth in Egypt.
Representatives from MCIT, ITIDA, and NTRA discussed several topics; ICT sector’s indicators were tackled and the
questions raised by OECD were answered.
The discussions, in general, included the Egyptian policy concerning manufacturing, the strategy to indigenize
technology and deepen the local manufacturing of educational tablets, and the job opportunities created and
training provided as part of Digital Egypt strategy.
European Union
Throughout 2022, MCIT studied and commented on the proposed framework for the partnership between Egypt
and the European Union for the period 2022-2027, in cooperation with the Egyptian Ministry of Foreign Affairs
and relevant authorities. MCIT also supported the efforts of the Ministry of Foreign Affairs and the responsible
national authorities by examining and considering a number of projects related to digital transformation, submitted
by different entities. An EU Mission, consisting of experts in digitization visited Cairo in September, to study Egypt’s
needs in the digital transformation within EU-Egypt Action Plan.
The EU and Egypt have been moving forward engaging on shared priorities under their Association Agreement,
which was signed in 2001 and entered into force in 2004. The EU-Egypt Action Plan with its various sectors’ coverage
had an important part to play concerning the Information Society.
Support to Enhanced Administrative and Public Economic Governance in Egypt
MCIT participated, in May, in the Signature Ceremony of the “EU Support to Enhanced Administrative and Public
Economic Governance in Egypt” Agreement.
As part of the strategic partnership between the Government of Egypt and the European Union (EU),
the “Support to Enhanced Administrative and Public Economic Governance in Egypt” project aims to support the
efforts by the Government of Egypt to strengthen the monitoring and implementation of priority public governance
reforms. More specifically, the five-year project addresses three priority areas, namely support to Egypt Vision 2030,
the National Administrative Reform Plan (ARP), and the effective and efficient execution of robust public finance
systems. These objectives respond to the EU-Egypt Partnership Priorities 2021-2027 and will be implemented
through the strategic collaboration between the Government of Egypt, the EU, and the OECD.
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EU-Africa Business Summit
The fifth edition of the EU-Africa Business Summit was held in June, in Brussels, broadcasted online. The Summit
was organized by the African Union (AU) in cooperation with the Directorate-General for International Partnerships
of the EU Commission and the Belgian Federal Public Service (FPS) Foreign Affairs, Foreign Trade and Development
Cooperation. More than 150 participants, including African and European decision-makers, business leaders,
officials of various companies, institutions, and civil society experts, participated in discussions aimed at facilitating
and strengthening cooperation between EU and African countries.
The ICT Minister, the Vice-President of the Africa-Europe Diaspora Development Platform (ADEPT) and the Business
Development Leader for Africa at the Project Management Institute (PMI) participated in a session, held on the
sidelines of the Summit, titled “Digital Transformation, Youth and Women Entrepreneurship”. The session was
moderated by Brussels Correspondent at France24.
During the session, the ICT Minister delivered a speech, in which he highlighted Egypt’s keenness to enhance
cooperation with Africa to achieve digital economic integration, and to establish effective partnerships with EU
countries. He also highlighted the multiplicity of Egyptian-African cooperation projects in ICT, including the Hybrid
African Ring Path (HARP), a new submarine system outlining Africa, launched to provide Internet services to various
countries of eastern and western African coasts and from them to all other African countries.

e-Governance Conference
MCIT participated in the e-Governance Conference, held in May, online and on-site in Tallinn, Estonia.
The Conference was organized by e-Governance Academy (eGA), in collaboration with African Union – European
Union (AU-EU) Digital for Development (D4D) Hub.
The Deputy Minister for Administrative Development, Digital Transformation and Automation participated as a EU Global Gateway Initiative
speaker in a session organized by the AU-EU D4D, titled “Laying the Groundwork for Digital Services: Case Studies MCIT, in cooperation with NTRA and Telecom Egypt, delivered a presentation on “A vision on how to benefit
from Africa”. The discussion focused on the preconditions, needs and challenges in developing human-centric from the EU Global Gateway Initiative”. The presentation was delivered at the Ministry of foreign Affairs’
and effective digital public services in Africa. The session aimed to share practical experiences, good practices and premises, in June.
lessons learnt based on real-life examples of developing digital public services in different African countries.
The Global Gateway is a new European strategy to boost smart, clean and secure links in digital, energy and
In addition, the Deputy ICT Minister made an informative presentation for the Estonian companies’ CEOs on Ahmous transport sectors and to strengthen health, education and research systems across the world. It supports
Project through which a large number of government applications will be developed and re-engineered. He also smart investments in digital, climate and energy, transport, health, education and research.
held a meeting with senior officials, including the Ambassador-at-Large for Digital Affairs at the Estonian Ministry of
Foreign Affairs; and Overall Lead for GovStack Initiative at ITU Telecommunication Development Bureau; as well as
heads of Estonian companies and organizations, including eGA, Aktors, and Digital Nation. He also held a meeting
with CIO of the Estonian Ministry of Economic Affairs and Communications, where he discussed mutual cooperation
and invited him to visit Cairo with a delegation of Estonian companies.

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World Bank
The ongoing development cooperation portfolio between Egypt and the World Bank Group (WBG) encompasses
15 projects worth $5.5 billion in various sectors, including education, health, transportation, social solidarity,
petroleum, housing, sanitation, local development and environment.
During the past two years, MCIT cooperated very closely with the World Bank, which led to the consolidation of a
constructive dialogue, regular follow up and a continuous workflow, based on mutual trust between the two parties.
Cloud and Data Centers Workshop
Egypt, represented by MCIT, hosted a workshop organized by the World Bank on the development of cloud and
data centers titled “International Experience and Best Practices of Cloud and Data Markets,” in September, at MCIT
premises, in the Smart Village.
The workshop came as part of following-up on the virtual mission dispatched by the World Bank and the International
Finance Corporation (IFC) on sectoral dialogue to support MCIT and assist Egypt in transforming into a digital society
and building a strong digital economy.
The workshop aimed at identifying Egypt’s position and strengths in terms of data center development, Egypt’s
current market share worldwide, and export revenues. It also discussed the aspects of the current infrastructure
related to data centers, as well as the opportunities and obstacles related to regulatory and sectoral investments.

Egypt Economic Monitor Report

In February, Egypt Economic Monitor Report 2021 was
launched, in cooperation with the World Bank. The launch
event was attended by the ICT Minister, the Minister of
International Cooperation, World Bank Country Director
for Egypt, Yemen and Djibouti, Regional Director for
Equitable Growth, Finance and Institutions (EFI) in the
Middle East and North Africa (MENA) region; and several
officials of both ministries and the World Bank.
The report addresses the far-reaching impact of
government digitalization and the key macroeconomic
indicators. According to the report, Egypt’s GovTech Maturity Index
macroeconomy continues to show resilience more than
a year and a half through the COVID-19 pandemic. Egypt MCIT participated in the GovTech Maturity Index (GTMI) Survey 2022 conducted in May to support Egypt’s ranking
has been increasingly adopting digital technologies to at the international level.
modernize core government systems and provide online The GTMI 2022 was launched in November. Egypt moved up in ranking, reaching A level. Egypt has a diverse set of
service portals; rendering the country at a relatively good practice examples and entry points for enhancing GovTech, making significant progress in terms of government
elevated level of government digitalization. technology maturity.
The GTMI was developed as part of the GovTech Initiative to introduce a measure of GovTech maturity in four focus
areas — supporting core government systems, enhancing service delivery, mainstreaming citizen engagement,
and fostering GovTech enablers— and to assist practitioners in the design of new digital transformation projects.
Constructed for 198 economies, the GTMI is the most comprehensive measure of digital transformation in the
public sector.

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Organization Internationale de la Francophonie
MCIT has been a regular and active participant in the work of the
Organization Internationale de la Francophonie (OIF), whether regarding
the formulation of its economic or digital strategy. This comes in line
with Egypt’s firm commitment to the OIF and its mission.
MCIT participated in the 18th Francophonie Summit, hosted in November
in Djerba Island, Tunisia, marking the celebration of the 50th anniversary
of the International Organization of la Francophonie (OIF).
Themed “Connectivity in Diversity: The Digital, Vector of Development
and Solidarity in the French-speaking World,” this year’s agenda covered
common challenges, mainly youth employment, and digitization as a
way to bolster cooperation and economic integration in the French-
speaking world.
Global System for Mobile Communications Association
The ICT Minister, heading a high-level delegation, participated in the Mobile World Congress (MWC), organized by
the Global System for Mobile Communications Association (GSMA), from February 28 to March 3, in Barcelona,
Spain. The ICT Minister held meetings over two days with various ministers, government officials and representatives
of international organizations and major ICT companies to discuss cooperation in relevant fields, and witnessed the
signing of several agreements with global ICT companies.
He attended a reception where King Felipe VI of Spain welcomed the heads of the delegations participating in
MWC. He also participated in GSMA Ministerial Programme, where he delivered a speech at the session “Turning
‘Blah blah blah’ into Climate Action”, a ministerial session that discussed methods for developing digital policies to
respond to climate challenge. In addition, he participated in the “Digital Inclusion: What will it take to get everyone
connected?” session, which discussed the future of the global ICT industry, the future plans for the development of
the industry, the role of technology in shaping the future, and key issues such as climate change.
He also met with the Minister of Transportation and Telecommunication in the Kingdom of Bahrain, the Palestinian
ICT Minister, the Minister of Digital Economy and Entrepreneurship of the Hashemite Kingdom of Jordan, and
the Minister of ICT and Innovation of Rwanda, to discuss fostering cooperation in ICT areas, including digital
transformation, innovation, entrepreneurship and the post.
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 Bilateral Cooperation
Bilateral relations provide opportunities for exchanging
experiences, transferring knowledge, attracting foreign
investments and creating job opportunities for youth, thus
establishing successful partnerships that achieve mutual
benefit, whether at the public or private level. Therefore,
in light of the vision and approach of the Egyptian national
foreign policy and priorities, Egypt strives to achieve balanced
bilateral relations and to deepen them with various Arab,
African, European, and Asian countries, as well as the countries
of the Americas.
Areas of cooperation encompassed several topics,
including investment stimulation, digital transformation,
capacity building, Artificial Intelligence (AI), innovation and
entrepreneurship, applied research, sustainable development,
community development, infrastructure, cybersecurity, and
e-commerce. During 2022, MCIT sought to enhance bilateral
cooperation with around 57 countries; a number of eight
Memorandum of Understanding (MoU) were signed, covering
the aforementioned areas of cooperation, including 42 training
opportunities in the training areas.
The following are the highlights of the year 2022:

Federal Republic of Germany

Canada
Canada-Egypt bilateral relationship is a mutually respectful and beneficial partnership, founded on a common
interest in development cooperation, cross-cultural understanding and growing trade relations. Canada–Egypt
bilateral efforts focus discussions on possible cooperation between all stakeholders from the two sides, whether
governmental entities, private sector or academia, in different ICT areas, such as Artificial Intelligence, cybersecurity
and ICT education.
During 2022, MCIT participated in a number of e- meetings arranged between the Information Technology Industry
Development Agency (ITIDA) and other Canadian companies in preparation for Canada Egypt Business Council
(CEBC) Trade mission held in June in Toronto, Ottawa and Montreal.
Within the framework of cooperation with Germany, the project “Supporting e-Government and Innovation
in the Public Administration (InnoPA)” has been launched. Starting from February 2022 till end of January
2025, the project aims to increase the efficiency of the operations and services of the public administration
and enhance the ability of the Egyptian government to manage the multiple processes of the digital
transformation process. The project’s activities also aim to develop innovative digital solutions, implement
initiatives targeting digital literacy, and enable public administration officials to lead digital management
through capacity-building programs, in line with the goals that Egypt seeks to achieve through digital
transformation processes.
The project is steered by the German Agency for International Cooperation (GIZ), as the implementation
arm of the German government, and MCIT, representing the main beneficiary of the Egyptian side. Various
meetings have been held between the experts to help GIZ get a full comprehensive view on the Egyptian ICT
sector and reformulate the project’s objectives to better fit the current needs and priorities.

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Study Trip on Innovation and Digital Transformation
From November 28 to December 3, a Study Trip on Innovation and Digital Transformation was conducted by experts
from MCIT to GIZ, Germany, to discuss the developments of InnoPA project. The mission to both Munich and Berlin
was designed to fulfill a number of objectives, including exploring the German best practices in digital transformation
with a special focus on the public administration perspective; learning about the legislative framework for digital
transformation in Germany; and exploring approaches and methodologies used by the German government in their
digital transformation journey. This is in addition to discussing the challenges facing government entities as well as
obstacles slowing down G2B collaboration, and the digital transformation governance and regulatory framework.
GovStack Initiative
Initiated in 2021, the GovStack initiative is implemented within the framework of the “Supporting e-Government
and Innovation in the Public Administration (InnoPA)” project by the GIZ on behalf of the German government. It is
led by the German government, Estonia, the German Agency for International Cooperation (GIZ), the International
Telecommunication Union (ITU), and the Digital Impact Alliance. The initiative aims to support countries to achieve
digital transformation safely, quickly, and efficiently and accelerate the digital transformation of government
services. It also establishes partnerships with governments, several entities, the private sector, and the open-source
community.
Egypt joined GovStack as a partner country in June 2021. A technical team has been formed to attend and participate
in all meetings of GovStack working groups. The cooperation between Egypt and GovStack focuses on exchanging
knowledge on the all-encompassing government approach to ensure achieving digital transformation according to
best global practices.
MCIT participated in the Launch of the GovStack CIO Digital Leaders Forum, held on the margins of the WSIS Forum
2022 in June, in Geneva, Switzerland. GovStack CIO Digital Leaders Forum was co-organized by the ITU, the German
Agency for International Cooperation (GIZ), the Digital Impact Alliance, and the Estonian Ministry of Foreign Affairs.
The event brought together a large community of ‘ICT for development’ stakeholders, including digital development
practitioners; government policymakers; donors; and technology sector actors. The event served as a platform for
exchanging information, creating knowledge, and building partnerships.
The Forum was captured the yearlong efforts. Each episode of the Forum hosted a government CIO to share their
country’s experience in digitization of government services using a building block approach. During the event, the
Deputy ICT Minister for Administrative Development, Digital Transformation and Automation presented Egypt’s
experience in digitization of government services and implementation of the GovStack initiative, a multi-stakeholder
initiative for supporting governments and accelerating the digital transformation of government services.
In November, MCIT organized an international forum to discuss the principles and concepts of the GovStack
initiative, as part of the efforts made to achieve digital transformation and exchange experiences and knowledge
in this field worldwide. The forum presented the Egyptian experience in achieving digital transformation according
to international standards and best practices within the framework of Digital Egypt strategy. Egypt is one of the first
countries to follow the principles of designing digital transformation for governments through GovStack worldwide.
The event included several workshops and panel discussions to exchange insights on various areas that affect the
digital transformation roadmap, in cooperation with the private sector.
A number of officials from international and local entities, as well as local and international experts in digital
transformation participated in the forum at the CREATIVA Innovation Hub of Sultan Hussein Kamel Palace.
Euro-Mediterranean-Arab Association
In February, the ICT Minister participated as a guest of honor and keynote speaker in an online reception on “Digitizing
the Economy – Opportunities across Sectors and Regions,” organized by the Euro-Mediterranean-Arab Association
(EMA e.V.). It aims to explore the available opportunities to German companies to invest in the ICT sector in Egypt.
It was also an opportunity to learn about the national strategy for digital transformation. Following his speech, the
ICT Minister had an open discussion with members of EMA e.V, regarding the growth of the ICT sector, empowering
women, establishing smart cities in Egypt, accelerating digital transformation and boosting cybersecurity.
The Euro-Mediterranean-Arab Association (EMA e.V.) is a regional association for German businesspeople and
entrepreneurs engaged in fostering cooperation and international understanding between Germany, Europe, and
the Mediterranean and Middle East region. It connects economic, political, and academic decision-makers and
multipliers from various countries and sectors. The EMA presents business opportunities to small and medium-sized
enterprises (SMEs), fosters the creation of sustainable partnerships, and advises member companies on initiating
and implementing their plans.
German Chamber of Commerce and Industry
In September, the ICT Minister met with the CEO of the Federation of German Chambers of Industry and Commerce
(AHK), where the Minister stated that Germany is a strategic partner and a model country when it comes to ICT. The
meeting covered a number of topics, including enhancing trade cooperation between Egypt and Germany; identifying
investment opportunities available to German companies in the digitalization and information technology sector;
and considering ways to improve business conditions in light of the global digital transformations.
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French Republic
Agence Française de Développement (AFD) Cairo office organized, in February, a prospecting mission in the digital
sector. Representatives of AFD Digital Division, the local agency, Proparco and Expertise France worked together to
determine how each of the Group’s entities could provide technical support for digital transformation projects in
Egypt. The AFD team held meetings with MCIT affiliates to discuss several areas, including digital transformation;
infrastructure and connectivity; Decent Life initiative; postal services especially e-finance services; innovation and
entrepreneurship; AI and capacity building.
The ICT Minister met, in June, with the French Ambassador to Egypt. They discussed enhancing cooperation
between the two countries in ICT and attracting French investors to the Egyptian ICT sector. In addition, they discussed
cooperation in other fields, including digital transformation and AI. The meeting also reviewed mechanisms for
enhancing cooperation between the two countries in AI and learning from the French experience in implementing
the National Strategy for AI. The two sides also discussed supporting training programs at different levels and
strengthening cooperation between MCIT and AFD.
In July, the ICT Minister met, via videoconference, with various heads and representatives of major French
technology companies and business institutions, members of the Mouvement des Entreprises de France (MEDEF).
The meeting was organized by the Egyptian Commercial Services (ECS) in Paris, in coordination with MEDEF, attended
by the Egyptian Ambassador to France. The meeting highlighted the investment opportunities and the strategies
launched to develop the Egyptian ICT sector as well as the efforts made to provide facilities and incentives to foreign
companies, to foster investment, with focus on offshoring services.
In October, the ICT Minister gave an opening speech at a workshop organized by the French Embassy in Cairo
entitled “Benefiting from Technology and Artificial Intelligence for Climate-Resilient Agriculture and Smart
Sustainable Cities” at Sultan Hussein’s Palace in light of the preparations for the COP27, and in line with Egypt’s
strategy for AI. The workshop’s objective was to integrate green innovations and advanced technology into the
international agenda to address climate change. The workshop focused on two tracks of climate-resilient agriculture
and two tracks of smart sustainable cities.
Federation of Malaysia
In March, a cooperation agreement was signed between ITIDA and Universiti Sains Malaysia (USM) via
videoconference. The agreement aimed at granting a master’s degree in business analysis within the financial
technology track for students enrolled in DEBI. The ICT Minister, Egyptian Ambassador to Malaysia, and Malaysian
Ambassador to Egypt attended the signing ceremony. This cooperation scheme plans to hone specialized digital
competencies, compatible with the needs of the global market, with a set of integrated skills through an intensive
academic and practical program, in cooperation with major international universities and specialized international
companies.
In September, the ICT Minister met with the Malaysian Minister of Communications and Multimedia, during his
participation in the ITU Plenipotentiary Conference 2022 (PP-22), in Romania, in September. They agreed on framing
new aspects of cooperation between the two countries in an MoU, covering electronics manufacturing and design.
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Federal Republic of Nigeria
In January, the ICT Minister met with a high-level delegation from Nigeria, headed by the Minister of Information and
Culture. They discussed the Digital Switch-Over (DSO) project in Nigeria, exchanged visions and expertise in digital
transformation and media technology, and explored opportunities of collaboration in ICT fields. The meeting built
on a 2021 meeting between the ICT Minister and the Nigerian Minister of Communications and Digital Economy,
where they discussed enhancing cooperation in ICT areas, particularly capacity building, AI and infrastructure
development.
In December, the Egyptian ICT Minister and the Nigerian Minister of Communications and Digital Economy signed
an MoU between the Government of Nigeria, represented by the Federal Ministry of Communications and Digital
Economy, and the Government of Egypt, represented by MCIT. The five-year MoU covers areas of common interest,
including broadband, fiber-optic connectivity, end-user devices, and value-added services (VAS). This is in addition to
innovation, entrepreneurship, software development, innovation architecture, institutional development, capacity
building, R&D, applied innovation, postal services, and spectrum management.
The two ministers held a meeting in the presence of senior officials from the two ministries. They discussed
enhancing cooperation in ICT under the MoU. The Nigerian Minister and his accompanying delegation took a tour
of the Knowledge City in the New Administrative Capital, where they visited the University of Informatics (EUI), the
Information Technology Institute (ITI) and the Postal Museum.
Hashemite Kingdom of Jordan
On the sidelines of the Mobile World Congress (MWC) held in Barcelona, Spain, in February 2022, the ICT
Minister met with the Minister of Digital Economy and Entrepreneurship of the Hashemite Kingdom of Jordan
to continue cooperation talks between Egypt and Jordan in the ICT field. The meeting has discussed means to
enhance cooperation in the areas of better building digital infrastructure, developing AI applications, building
digital capabilities, and supporting entrepreneurship. The meeting also highlighted the significance of promoting
cooperation and exchanging experiences between Egypt Post and Jordan Post.
In November, the ICT Minister headed to the Hashemite Kingdom of Jordan to participate in MENA ICT Forum 2022.
He delivered a speech at the “Bridging Borders - A Digital Collaboration” session, as part of MENA ICT Forum 2022.
He highlighted the state’s vision of digital transformation, digital services, and efforts of cooperation between the
government and the private sector in achieving digital transformation. The Palestinian Minister of Entrepreneurship
and Empowerment and the Palestinian Minister of Communication and Information Technology participated in the
session, which was moderated by the Jordanian Minister of Digital Economy and Entrepreneurship.
During a visit to Jordan, the ICT Minister met with the Jordanian Minister of Digital Economy and Entrepreneurship.
They discussed enhancing cooperation between Egypt and Jordan in ICT, especially in data centers, digital
transformation, interconnection, and post. The meeting discussed enhancing cooperation in digital infrastructure
by benefiting from the Egyptian international cable network and connecting it with the fiber optic networks in
Jordan. The two sides discussed the latest advancements in ICT and Telecom Egypt’s efforts to provide high-
quality and efficient data transfer and transit services to the Jordanian market through the company’s point of
presence in Aqaba. In addition, the two sides discussed fostering collaboration between Egypt Post and Jordan Post.
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Hellenic Republic
In February, the ICT Minister paid a one-day visit to Athens to discuss enhancing cooperation between Egypt and
Greece. The ICT Minister and the Minister of Digital Governance of Greece witnessed the signing of a strategic MoU
between Telecom Egypt and Grid Telecom, a subsidiary of the Greek Independent Power Transmission Operator
(IPTO), to link Egypt and Greece using submarine cable systems. The MoU paved the way for exploring different
connectivity options between the two countries, and providing opportunities for expansion to other destinations
depending on the robust infrastructure and international connectivity capabilities of both companies.
In addition, the ICT Minister held a meeting with the Greek Minister
to discuss means to enhance cooperation between the two
countries in several fields, most notably enhancing cooperation,
exchanging experiences in digital transformation and AI, promoting
mutual recognition of electronic signature, fostering cooperation
in the field of interconnection via submarine cables, and investing
in the distinguished location of both countries to establish a data
route across the Mediterranean Sea from Egypt to Europe.
During the visit, the ICT Minister, also, met with the Minister of
Development and Investment of Greece to discuss the opportunities
available for Greek partnerships and investments in the Egyptian ICT
sector. The meeting discussed means of cooperation in attracting
Greek companies to work on exporting services in the outsourcing
industry from Egypt by establishing regional centers of excellence
(CoE) in Egypt to serve the Arab and African regions and European
countries. They also discussed the possibility of establishing huge
data centers in Egypt, in addition to investing in startups, as well
as in developing the competencies and capabilities of Egyptian and
Greek people and technological innovation, along with cooperation
between the Applied Innovation Center (AIC) and its counterpart
in Greece. The two sides agreed to form a joint working group and
exchange visits for joint coordination in the agreed upon areas of
cooperation.
In December, an agreement was signed between Telecom Egypt and
Grid Telecom, a subsidiary of the Independent Power Transmission
Operator (IPTO) in Greece, to build a Mediterranean submarine
system connecting Egypt and Greece. The agreement built on the
MoU signed in February during the ICT Minister’s visit to Greece.
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Islamic Republic of Pakistan
On the sidelines of the ITU Plenipotentiary Conference 2022 (PP-22), held in Romania, in September, the ICT Minister met
with the Pakistani Federal Minister for IT and Telecommunication. They discussed mechanisms for opening horizons of
cooperation between the two countries in ICTs and emphasized the significance of coordination in international issues.
The Pakistani Minister reviewed the efforts made by his country to develop the ICT sector. He expressed his interest in the
Egyptian experience in this field and called for framing cooperation in ICT through an MoU to be signed later between the
two countries.
Italian Republic
The ICT Minister met, in February, with the Italian Ambassador to Egypt to discuss enhancing cooperation between
Egypt and Italy in ICT. The meeting highlighted the depth of ties and the common interests between the two countries
as they share historical and cultural relations. The meeting proposed several areas of cooperation, most notably
digital innovation and entrepreneurship. In addition, the meeting reviewed mechanisms to support cooperation
and exchange experiences between the two countries in digital transformation. The Italian Ambassador stressed his
country’s readiness to provide training programs for Egyptian youth in this field, and facilitate cooperation between
business incubators in the two countries.
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Japan
In March, the ICT Minister received the Ambassador of Japan to Egypt. The aim was to discuss opportunities to
attract Japanese investments to the Egyptian ICT sector and enhance cooperation between Egypt and Japan in ICT
fields, especially those related to the indigenization of technology and capacity building. The meeting included a Kingdom of Bahrain
review of the proposed areas of cooperation, most notably attracting Japanese companies to invest in the Egyptian
In February, the ICT Minister met with the Minister of Transportation and Telecommunication in the Kingdom of
ICT sector in several areas, including electronics manufacturing, outsourcing services, and CREATIVA Innovation
Bahrain, on the sidelines of the Mobile World Congress (MWC) in Barcelona, Spain.
Hubs. They discussed also the MoU that will be signed between Egypt and Japan to enhance cooperation in the ICT
field, including communications, AI, and postal services. The meeting discussed investment opportunities and enhancing cooperation in ICT. The ICT Minister emphasized
the close relations between the two countries, that serve as an exemplary model for Arab-Arab relations at different
In addition, they discussed cooperating to prepare professionals to cover the needs of the local market, serve Digital
levels. The meeting also addressed enhancing cooperation in data centers, digital transformation, and digital
Egypt projects and enhance young people’s competitiveness in global markets. The two sides agreed on boosting
government services. It also examined investment and cooperation opportunities in the outsourcing industry, with
cooperation between Japanese ICT universities and Egypt University of Informatics (EUI)—established by MCIT at
companies establishing regional centers of excellence (CoEs) in Egypt to export ICT services to Europe, the Middle
the Knowledge City in the New Administrative Capital. This is in addition to promoting cooperation within the Digital
East and Africa.
Egypt Builders Initiative (DEBI), which grants master’s degrees in in-depth technological disciplines.
In addition to discussing cooperation in innovation and entrepreneurship, the two sides discussed supporting
On the sidelines of the ITU Plenipotentiary Conference 2022 (PP-22), held in Romania, in September, the Assistant
leading Egyptian companies specialized in advanced technology, to be based in Bahrain. The two ministers also
ICT Minister for Strategy and Implementation met with the Executive Advisor to the Japanese Minister of Internal
discussed cooperation in infrastructure, post and in empowering persons with disabilities (PwDs) using ICT, along
Affairs and Communications, where they discussed the possibility of signing the Memorandum of Cooperation
with employing AI applications in the government. Other discussion points included exchanging knowledge on MCIT
between the two countries. The Egyptian side invited the Japanese companies to get acquainted closely with the
strategy and initiatives to build digital capabilities and use various electronic platforms in online training.
capabilities and advantages of the Egyptian ICT market, and requested the possibility of cooperation in the R&D area
with the National Institute of Information and Communication Technology in Tokyo.
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 In August, the Saudi Ministry of Communications and Information
Technology, in cooperation with MCIT, has launched the first Attaa
Digital Hackathon in Egypt. The Information Technology Industry
Development Agency (ITIDA) along with RiseUp Summit and the Islamic
World Educational, Scientific and Cultural Organization (ICESCO) were
partners in the Hackathon. Egypt hosted the first edition of the Attaa
Digital Hackathon, which is the first program implemented within the
agreement signed between the Saudi Ministry of Communications
and Information Technology and ICESCO. The Hackathon also aimed
to strengthen partnerships with academic entities and universities in
training calibers, building capacities, and motivating youth to share their
ideas and compete to present solutions and proposals that serve the
community. This is in addition to contributing to adopting technical and
technological solutions to serve Arab societies to enhance the language
provided in Arabic content, as well as attracting digital content creators.
During the closing ceremony, the projects nominated to win the prizes
were presented and three winners were announced.
In September, during his participation in the ITU Plenipotentiary
Conference 2022 (PP-22), held in Romania, the ICT Minister met with
the Saudi Minister of Communications and Information Technology.
They discussed the developments of cooperation projects between
the two countries in ICT and discussed enhancing and opening new
horizons for cooperation. Both sides also emphasized the significance of
coordinating common international situations in related fields, in light
of the two countries’ regional and international significant role.
Kingdom of Saudi Arabia
On the sidelines of the World Telecommunication Standardization Assembly (WTSA-20), organized by the
International Telecommunication Union (ITU), in March, the National Telecom Regulatory Authority (NTRA) and the
Saudi Communication and Information Technology Commission (CITC) signed an MoU to cooperate and exchange
expertise in several areas, including smart cities, radio spectrum management and capacity building in digital
transformation. The MoU was signed in line with promoting international cooperation between Egypt and the
Kingdom of Saudi Arabia, with respect to telecom regulation. The MoU was in line with Egypt’s policy to accelerate
digital transformation, improve relevant services, and reinforce the competitive environment of investments in
Egypt’s telecom market.
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Kingdom of Spain
In June, the ICT Minister received the Ambassador of Spain to Egypt. They have discussed enhancing cooperation
between Egypt and Spain in the ICT field. The most notable areas of cooperation included attracting Spanish investors
and cooperating in digital government and the electronics industry. They also discussed fostering technological
innovation and implementing joint research and development (R&D) projects.
The Spanish Ambassador’s visit built on that paid by Prime Minister of Spain to Egypt in December 2021, which
focused on strengthening cooperation in scientific research, IT development, cybersecurity, and AI. The cooperation
between the two countries over the past few years resulted in developing digital applications and establishing
cooperation in scientific research in advanced technologies between the Egyptian and Spanish private sectors.
Within the framework of that productive cooperation, ITIDA, for the second time, renewed the MoU with the Centre
for the Development of Industrial Technology (CDTI), within the framework of the Egyptian-Spanish IT Innovation
Program (ESITIP) as part of the Information Technology Academia Collaboration (ITAC) program. ESITIP enables
Egyptian and Spanish companies to submit proposals to find a partner from the industry sector or academia.
Proposals must receive the approval of both ITIDA and CDTI for companies to receive the fund.
People’s Republic of China
In March, the ICT Minister met with the Chinese Ambassador to Egypt. They discussed strengthening
bilateral relations between Egypt and China in ICT, especially in digital capacity building and AI to provide
technological solutions to the challenges facing the Egyptian society. The meeting discussed cooperation
between the two countries in the fields of electronics design and manufacturing, AI, digital capacity
building, and research and development (R&D).
During the meeting, the ICT Minister hailed the depth of Egyptian-Chinese relations and the diversity of
their aspects, expressing his aspiration to open new horizons for cooperation in areas of common interest.
The 70th anniversary of Egyptian-Chinese relations will be celebrated next year, and a joint stamp will be
issued to commemorate this occasion.
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 Republic of Burundi
Republic of Armenia In April, the ICT Minister received the Ambassador of Burundi to Egypt to discuss enhancing cooperation in
The ICT Minister received the Ambassador of Armenia to Egypt, in January, to discuss enhancing cooperation between the the ICT field. During the meeting, they discussed proposed areas of cooperation, most notably developing
two countries in ICT fields, especially digital transformation, capacity building and Business Process Outsourcing (BPO). the digital skills of Burundian youth. Egypt and Burundi have close and distinguished relations at the political
and economic levels, as Egypt is keen on deepening ties with brotherly African countries. The Ambassador
During the meeting, the ICT Minister stressed the depth of Egyptian-Armenian ties, and highlighted MCIT readiness to commended the progress achieved in the Egyptian ICT sector, stressing the interest in cooperating with Egypt
offer training opportunities to the Armenian youth in Cairo. The meeting also reviewed the advancements in the ICT in training and upskilling young Burundians in various ICT fields.
sector in both countries and highlighted the importance of cooperation to benefit from ICTs to achieve the development
goals in both countries. During the meeting, the Minister invited the Burundian Minister of Communications to visit Egypt in the first
quarter of 2023 to get acquainted closely with the developments of the Egyptian ICT sector.
The Ambassador showcased the efforts made in the Armenian ICT sector and suggested the possibility of holding a
business forum that brings together ICT companies from both countries to explore possible opportunities of cooperation.
At the end of the meeting, the two sides agreed on issuing commemorative stamps in both countries to celebrate the 30th
anniversary of establishing Egyptian-Armenian diplomatic ties.
Egypt Post issued a commemorative postage stamp on the occasion of the 30th anniversary of Egyptian-Armenian relations,
as an expression of the strong diplomatic relations between the two friendly countries.

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 Republic of Ireland
Republic of India In February, a cooperation agreement between ITIDA and University College Cork (UCC) in Ireland was signed. The
aim is to offer the learners of the Digital Egypt Builders Initiative (DEBI) an MA in Digital Cultures as a discipline in
During the ICT Minister’s participation in the ITU Plenipotentiary Conference 2022 (PP-22), in Romania, in September,
the Digital Arts program. The University will provide different mechanisms of e-learning. The cooperation would
he met with the Indian Minister of State for Communications. They discussed means to strengthen bilateral
help create a professional skill pool to serve the global market and fulfill the future goals of UCC and DEBI. It
ties between Egypt and India in ICT, especially in areas of capacity-building and international communications
enables the exchange of culture and knowledge through applying technology and digital arts together, and would
infrastructure. The ICT Minister invited the Indian Minister to visit Egypt to closely explore the Egyptian ICT sector.
help create unprecedented opportunities for young people in the two countries.
In May, MCIT participated at the 5th Session of the Egyptian-Indian Joint Commercial Committee held in Cairo,
UCC was founded more than 170 years ago. It has been ranked 8th out of 1,000 universities worldwide in the Times
where MCIT agreed with the Indian side on the possibility of signing the framework Memorandum of Cooperation
Higher Education (THE) Impact Rankings, the only global table to assess universities against progress towards the
(MoC) in the fields of IT through the diplomatic channels, looking forward to welcoming the participation of the
17 United Nations Sustainable Development Goals (SDGs).
Indian companies in Digital Egypt projects.

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Republic of Korea
In September, on the sidelines of the ITU Plenipotentiary Conference 2022 (PP-22), in Bucharest, Romania, the ICT
Minister met with the Korean Minister of Science and ICT. The Minister expressed his interest in cooperating with
the Republic of Korea in the field of designing and manufacturing electronics, especially within the framework Republic of Latvia
of promoting the ecological construction of the Knowledge City in the New Capital, through cooperation in joint
research projects with the Electronics and Communications Research Institute (ETRI). Korea can also provide In May, the ICT Minister received the Minister of Foreign Affairs of the Republic of Latvia, who was visiting Egypt,
specialized training for Egyptian students in the field of electronics design and integrated circuit design. The heading an official delegation that includes representatives of major businesses in Latvia. The meeting discussed
meeting highlighted the current multiple partnerships between the two countries in ICTs, including cooperation enhancing cooperation between Egypt and Latvia and exploring investment opportunities in the ICT sector. The
with Pohang University of Science and Technology (POSTECH) in Korea, within the framework of DEBI. meeting served as a starting point for further discussions between the two countries’ government institutions and
private sectors to discuss potential cooperation projects, explore opportunities, and establish economic partnerships
The two sides also discussed mechanisms for transferring knowledge and exchanging experiences in ICT capacity between Latvian and Egyptian businesses.
development, as well as mutual support for both countries regarding the candidates for the ITU positions. The
Korean Minister of Science and ICT expressed his interest in strengthening cooperation between the two countries Following the meeting, the two ministers chaired a roundtable attended by several officials from the two sides. The
in the fields of digital capacity-building, research and development (R&D), and electronics manufacturing. roundtable reviewed investment opportunities and proposed partnerships between the two countries in several ICT
fields, including FinTech, digital innovation, cybersecurity, and research and development (R&D).
The Minister invited his Korean counterpart to visit Egypt to get acquainted with the developments of the Egyptian
ICT sector, as well as to sign the Memorandum of Understanding between the two countries.

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Republic of Lebanon
In July, the ICT Minister delivered a speech before
the Egyptian Lebanese Businessmen Association Republic of Lithuania
(ELBA). The meeting was attended by the Ambassador
In June, the ICT Minister received the Ambassador of Lithuania to Egypt. They discussed enhancing cooperation
of Lebanon to Egypt, senior officials, with the
between the two countries in ICT fields, most notably digital transformation, FinTech, and cybersecurity. The
participation of various Egyptian and Lebanese
meeting also discussed the proposed areas of cooperation since Lithuania stands out at the European and global
businessmen. During the speech, the ICT Minister
levels in several domains of ICT, such as cybersecurity, high-speed Internet, digital transformation, FinTech, AI, and
highlighted the Egyptian ICT sector’s growth and
capacity-building.
presented MCIT efforts and project to implement
Digital Egypt strategy. In August, the ICT Minister visited Lithuania, heading a high-level delegation, on a two-day visit. The visit came in
response to an invitation from the Minister of the Economy and Innovation of the Republic of Lithuania to the ICT
Minister to visit Lithuania. It aimed to closely explore the technological advancement in Lithuania and hold talks to
enhance cooperation in areas of common interest.

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During the visit, the ICT Minister held meetings with a number of ministers and officials from the Government
of Lithuania and major Lithuanian institutions and companies. The visit aimed to discuss strengthening
cooperation between the two countries in ICT, especially in fields related to digital transformation, digital
capacity building, technological innovation, cybersecurity, and AI.
The ICT Minister held a meeting with a number of officials from a Lithuanian university to discuss cooperation
in digital capacity building. This is in addition to holding meetings with a number of officials from major
Lithuanian institutions and companies working in ICT-related fields to benefit from their experiences and
attract new investments to the Egyptian market.
The ICT Minister met with the Minister of Transport and Communications of the Republic of Lithuania.
They discussed enhancing cooperation and exchanging experiences between the two countries in digital
government as well as ICT and Post infrastructure development. During the meeting, the ICT Minister
reviewed the progress achieved by Egypt in digital transformation and its strategic plan to transform the
government into a participatory paperless smart one, within the framework of synergizing the efforts of the
state’s sectors to build Digital Egypt.
In a related context, he met with the Director of Innovation Agency Lithuania. The meeting discussed enhancing
cooperation between the two countries in using emerging technologies and AI to provide innovative solutions
to the government and focusing on various significant areas, such as the environment, agriculture, water,
and health. During the meeting, the two sides explored the innovative solutions developed at the Innovation
Agency as part of its projects aimed at helping the public sector tackle challenges using emerging technologies.
MCIT delegation presented the projects that the Applied Innovation Center (AIC) carries out, producing
solutions to the challenges faced by Egyptian society. The two sides discussed enhancing collaboration
between AIC and the Innovation Agency to come up with innovative solutions in areas of common interest.
The ICT Minister held an extensive meeting with the Minister of the Economy and Innovation. They discussed
enhancing cooperation between the two countries in adopting digital transformation, developing innovative
technological solutions to achieve digital transformation in government services provided to citizens, and
supporting ICT startups.
In a similar vein, the ICT Minister met with INFOBALT Director and various Lithuanian companies
specialized in the ICT industry. The meeting highlighted the promising investment opportunities in the
Egyptian ICT sector and the incentives and facilities that Egypt provides to attract foreign investments.
Moreover, the two sides discussed mechanisms of organizing the visit of the Lithuanian private sector to Egypt,
through ITIDA, to explore closely investment opportunities in the Egyptian ICT sector. They also explored
opportunities for establishing partnerships and promoting networking between Egyptian and Lithuanian
companies.
The ICT Minister met with the Chair of the Communications Regulatory Authority (RRT). They discussed
collaboration in digital services and telecommunications regulations. The meeting focused on the Egyptian
and Lithuanian experiences in introducing electronic signatures, related services, and e-signature tools used in
both countries. It also discussed enhancing cooperation and exchanging expertise in different areas, including
e-signature applications and the regulation of e-signature terms of use in electronic transactions.
He also met with Vice Minister of National Defense and Director of the Cyber Security Management Department. The two
sides discussed promoting cooperation and exchanging expertise in boosting cybersecurity and tackling cyber threats.
They also considered collaborating in cyberspace security and exchanging knowledge on the best practices and policies.
Other points of discussion included cooperating in building digital skills, training young people to become cybersecurity
specialists, exchanging experts, and carrying out joint Research and Development (R&D) projects in cybersecurity.
The ICT Minister met with the Head of Strategic Development at the State Enterprise Centre of Registers (SECR).
They discussed collaborating and exchanging expertise in digital services, electronic signature, and open data. The
meeting shed light on the areas of work of SECR, which manages state information resources, and on the exchange
of expertise in e-signature uses, tools, and regulations in both countries. The two sides exchanged views on open
data governance, the necessary legislative and regulatory frameworks, and the key regulations for copying and
using open data to best utilize it in increasing transparency and supporting decision makers.
Concluding his visit, he met with Vilnius Gediminas Technical University (VILNIUS TECH) Rector. The ICT Minister
introduced the capacity-building strategy of MCIT. During the meeting, the two sides discussed establishing potential
academic and research partnerships and fostering cooperation to build young Egyptians’ skills in modern technology.
In September, the ICT Minister met with Lithuanian Deputy Minister of Transport and Communications and
Lithuanian Vice-Minister of Economy and Innovation, on the sidelines of the ITU Plenipotentiary Conference 2022
(PP-22), in Romania. They discussed means of enhancing cooperation between the two countries in postal services.
The meeting discussed enhancing cooperation between Egypt Post and Lietuvos Paštas, exchanging experiences
in digital services provided within post offices, including digital financial services, and promoting cooperation in
express mail and parcel services.
Romania
In September, NTRA signed an MoU with the National Authority for Management and Regulation in Communications
(ANCOM) of Romania to cooperate, exchange expertise with regard to developing regulatory policies as well as
strategies, and build human capacities in digital transformation. The MoU was signed in line with reinforcing
international cooperation between Egypt and Romania, especially in terms of telecom regulation.
The MoU included exchanging expertise in terms of developing regulatory policies as well as strategies and discussing
the best practices applied to face the emerging challenges confronted by both countries. It further entailed topics of
cooperation in areas of innovation, sustainable development, adaption and reinforcement of regulatory environment
to meet the rising challenges in telecom sector.
Moreover, an agreement was reached between both parties on the mechanisms to be used to implement the
MoU clauses. Those mechanisms entailed carrying out consulting services in human resources as well as strategic
planning management and development, coordinating joint events such as meetings and conferences, designing
training programs and setting up workshops for both parties.
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Republic of Rwanda
In February, the ICT Minister met with the Minister of ICT and Innovation of Rwanda, to discuss fostering cooperation
in ICT areas, including digital transformation, innovation, entrepreneurship and the post. The meeting was held on
the sidelines of the ICT Minister’s participation in the Mobile World Congress (MWC) in Barcelona.
The meeting discussed aspects of cooperation and exchange of experiences in the fields of promoting innovation
and entrepreneurship, and enhancing technical training and capacity building of Rwandan calibers in various
technical fields. The ICT Minister reviewed MCIT initiatives to prepare digital professionals in various technology
fields. The two sides also discussed means to enhance cooperation in the IT field by sending missions to explore
the Rwandan ICT market to identify the opportunities available to Egyptian companies to present their products.
This is in addition to discussing cooperation in digital transformation and developing applications necessary for the
establishment and management of smart cities; and how to benefit from the Egyptian expertise in developing the
post and its various services to enable Rwandan Post to implement its modernization plans.
In March, the President of Rwanda visited Egypt, where the two Presidents witnessed the signature of an MoU
between MCIT and the Rwandan Ministry of ICT and Innovation to cooperate in ICT and post areas.
Republic of Sudan
In March, a delegation of experts from MCIT and e-Finance visited Sudan to discuss the transfer of Egypt’s experience
in the field of digital transformation, especially collection and electronic payment systems. This is in addition to
discussing capacity building and digital financial inclusion.
In May, Cairo hosted an expert’s mission from Sudan to build on the previous visit and to get to know more closely
the areas of common interest and how to benefit from the Egyptian expertise, where they visited Egypt University
of Informatics, the Information Technology Institute and the National Telecommunications Institute, as well as held
a number of meetings with high-level officials to discuss cooperation in the fields of digital transformation and
institutional development.
In September, the ICT Minister met with the Sudanese Minister of Communications and Digital Transformation
during his participation in the ITU Plenipotentiary Conference 2022 (PP-22), held in Romania in September. They
discussed the plans of the two countries to achieve digital transformation as well as the means of enhancing
cooperation in training so that the Sudanese side would leverage the programs of the Egyptian African Telecom
Regulatory Training Center (EG-ATRC). Both sides agreed to develop an implementation plan for the bilateral MoU
signed between Sudan and Egypt in June 2021.
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Republic of Tunisia
In May, MCIT participated in the 17 session of the Egyptian-Tunisian Higher Committee. The events, held in Tunisia,
th
were co-chaired by the two countries’ Prime Ministers. The aim was to boost collaboration between Egypt and
Tunisia and exchange visions and the best practices in different fields, including economic reform, energy, the
private sector, and water security.
On the sidelines of the session, the ICT Minister met with his Tunisian counterpart to discuss cooperation and
investment in ICT, capacity building, innovation and entrepreneurship. The two ministers exchanged national ICT
strategies and presented major projects in infrastructure, digital transformation, telecom regulation, the post,
among others.
An MoU was also signed, under which the two sides agreed to cooperate in cybersecurity, IoT, smart agriculture,
water resource management, AI-powered healthcare, and capacity building. They also discussed forming a joint
technical committee responsible for liaising between the two sides over the implementation of the MoU.
The ICT Minister held a meeting with his Tunisian counterpart, on the sidelines of the ITU Plenipotentiary Conference
2022 (PP-22), in Romania, held in September. They discussed various relevant topics between the two countries
and means to enhance cooperation in ICTs. The bilateral meeting highlighted the most significant features of the
ICT sector in Egypt and Tunisia. Both sides reviewed the experiences of their countries in providing services based
on e-signature as well as means to enhance cooperation in the field of e-signature. The two sides discussed the
significant role played by the two countries in serving as a link between the African and Arab groups for the common
interest, and working together to achieve ITU common objectives. The Tunisian Minister was invited to visit Egypt.
Republic of Zambia
The ICT Minister and the Zambian Minister of Technology and Science signed, in December, an MoU between MCIT
and the Zambian Ministry of Technology and Science. The MoU aimed to enhance cooperation between the two
countries in several ICT-related fields, most notably digital transformation, postal services, institutional development,
capacity building, skills development, AI, e-learning, digital inclusion, and international infrastructure.
In addition, the two ministers held extensive discussions to review the most prominent proposed
areas of cooperation between the two countries in ICT and implementation mechanisms to serve
common interests. The two countries agreed to cooperate in a number of areas of common interest,
including exchange of expertise, visions, and successful experiences in digital transformation.
The two sides agreed to cooperate to provide postal services to expatriates in the two countries. This is in addition
to collaborating in ICT and international infrastructure by benefiting from the Egyptian international infrastructure.
They also discussed collaboration in technological disciplines such as AI and cybersecurity.
The Zambian ICT Minister visited Cairo in June to participate in the 7th annual conference of the Chamber of
Information Technology and Communications Industry. On the sidelines of the event, he held meetings with MCIT
senior officials and visited Creativa Innovation Hubs at Sultan Hussein Palace, the National Telecommunication
Institute (NTI) and the Information Technology Institute (ITI).
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Russian Federation
In November, a delegation, headed by the Deputy Minister of Digital Development, Communications and Mass
Media of the Russian Federation, visited Egypt. During the visit, the ICT Minister met with the Russian Deputy
Minister and its delegation.
The meeting discussed the investment opportunities in the Egyptian ICT sector and means to enhance cooperation
between the two countries in related fields, especially building digital capacity and providing technological solutions.
Russia seeks to cooperate and share its expertise in areas of common interest, including developing technological
solutions, indigenizing Russian technology in Egypt, and producing Egyptian products with Russian technology. This
is in addition to cooperating in training and capacity building through offering scholarships from Russian universities
and companies, co-funding projects and cooperating in ICT-related regulatory and legislative frameworks.
In November, an MoU was signed between the Egyptian Computer Emergency Readiness Team (EG-CERT) affiliated
to NTRA and Kaspersky Lab Middle East to promote cooperation in cybersecurity areas.

United Arab of Emirates

State of Palestine
The ICT Minister met with his Palestinian counterpart to discuss enhancing aspects of cooperation in the ICT
field. The meeting was held on the sidelines of the Mobile World Congress (MWC) held in Barcelona, Spain, in
February. During the meeting, the Egyptian side highlighted Egypt’s keenness to support the demands of Palestine
at the International Telecommunication Union (ITU) and the Universal Postal Union (UPU). Fostering cooperation
in a number of areas, including building digital capabilities through the MCIT training institutes, and promoting
technological innovation and entrepreneurship were discussed. This is in addition to presenting the Egyptian
experience in transferring numbers, discussing cooperation in the post areas and how to benefit from the Egyptian
experience in the field of regulating the telecommunications sector, especially in issues related to infrastructure
regulations.
In April, a meeting was held between the ICT Minister and the Emirati Ambassador in Cairo to discuss how to
advance and promote means of cooperation between the two countries.
In June, MCIT received an Emirati delegation, from the Dubai Digital Authority, that visited all MCIT affiliates,
concerned with capacity building.
In October, the ICT Minister payed a two-day visit to Dubai to participate in the 42nd edition of GITEX Global, heading
a high-level delegation. On the sidelines of GITEX Global, the ICT Minister partook in an Onstage Interview “ICT
Sector in Egypt: From Development to Productivity”, moderated by CNN Anchor and Correspondent. During the
interview, the ICT Minister reviewed the latest developments in the Egyptian ICT sector and the most significant
achievements related to the ICT industry, and highlighted the efforts made to enhance Egypt’s position in the ICT
industry scene.
During a ceremony held by Ookla, on the sidelines of GITEX Global, the ICT Minister received the Speedtest Award,
as Egypt won the award for the fastest fixed Internet speed in Africa presented by Ookla®️. Egypt has become at the
forefront in the first and second quarters of 2022.
The visit agenda included meetings with representatives of tech giants to discuss potential cooperation. During the
meetings, the ICT Minister presented the features and competitive advantages of the Egyptian ICT sector, as well as
the investment opportunities it offers.
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He also met with a delegation from Lenovo headed by EMEA President. They discussed the company’s
major investment areas, the competitive advantages of the Egyptian ICT sector, and Lenovo’s plan to
increase its investments in Egypt.
Furthermore, the ICT Minister visited Huawei’s pavilion in GITEX. He met with President of Huawei Northern
Africa and President of Huawei Cloud’s Global Marketing and Sales Service. The two sides reviewed the
digital transformation solutions and services that Huawei developed, as well as its future plans in cloud and
data centers. The Egyptian delegation and Huawei officials discussed potential cooperation in providing
cloud solutions to the government.
The ICT Minister met with the Head of Middle East and Africa (MEA) Amazon Web Services (AWS)
Worldwide Public Sector, to discuss enhancing cooperation in several ICT fields. AWS plans to increase its
investments in Egypt were reviewed, through the establishment of data centers and cloud computing, as
well as the expansion of training and human development programs.
Meeting with a delegation from Intel Corporation, headed by the Vice President Sales and Marketing and
General Manager, EMEA Territory, the ICT Minister discussed the means of enhancing cooperation in the
fields of AI and electronics manufacturing. The most prominent features of Intel’s strategy and efforts to
build capabilities in AI through Intel® AI Academy were reviewed during the meeting.
The ICT Minister also held a meeting with the Senior Vice President and Head of the Middle East and Africa
at Tech Mahindra Ram Ramachandran to discuss enhancing cooperation and contribution of the company
to implementing digital transformation projects in Egypt, including the “Ahmos” project. The possibility
of establishing a service hub for Tech Mahindra in Egypt to serve its customers in the IT field in various
markets worldwide was also discussed in the meeting.
The ICT Minister also met with Senior Vice President of Oracle EMEA Advanced Customer Services (ACS)
Antonio Mesa to discuss means of increasing the company’s investments and expanding its outsourcing
services hub in Egypt. The incentives and facilitations offered to investors within the framework of Digital
Egypt Strategy for Offshoring Industry were also discussed during the meeting.
A meeting was also held with Chief Commercial Officer at Sutherland, and Senior Director, MENA region,
where the two sides discussed the company’s future plans to expand its investments as well as mechanisms
for enhancing future cooperation in many areas of common interest.
United States of America
Egypt and the US have strategic ties on both economic and political levels. Egypt has managed to build
on this relation to boost cooperation in ICTs via mechanisms of constructive dialogue. Egypt has been
cooperating with the US within the spectrum of negotiations at international organizations in order
to achieve the desired balance between the two parties. On the economic level, Egypt has succeeded
in enhancing cooperative relations and realizing the principle of constructive partnership through
more presence of American companies in the country. This has contributed to increasing business
opportunities and pushing forward economic and community development through several projects.
On the private sector level, ITIDA signed MoUs with 11 companies to expand and start operations in
ICT offshoring services, including Amazon, Concentrix, Dell, Honeywell, IBM, MS, Micro Wize, Pepsico,
PwC, Sitel, and Sutherland.
A number of workshops were held with officials from Cisco, Honeywell, MS, and IBM on different
occasions during 2022 including at COP 27. In addition, an agreement was signed, during COP27, with
MS on the Gear project related to measuring carbon emissions. This is in addition to signing an MoU,
during COP27, with Honeywell to transform government entities into smart institutions.
On the G2G level, Egypt and the US are preparing for the first economic committee between both
countries in the framework of the overall strategic dialogue. In addition, two high level visits were
paid by senior US officials to MCIT in 2022, including the mission headed by the Assistant Secretary
of Commerce, in July, and another visit in December, headed by the General Counsel for the U.S.
Department of Commerce, where various intense exchange of views on mutual areas of cooperation in
cybersecurity, industry 4.0, global infrastructure, AI and others, took place.
A number of preparatory meetings to COP27 were held with US officials and companies and with
the American Chamber of Commerce (AmCham) during 2022 to discuss the role of the ICT sector in
sustainability, including for mitigation and adaptation of the ICT sector and other sectors. In addition,
MCIT participated in U.S. Egypt Sustainable Technology Forum, held in September, which adopted a
number of recommendations in preparation for COP27.
MCIT also participated in Meta Workshop held in September, on the Impact of Technology on Climate
Change-Data for Good Initiative, within the High-Resolution Settlement Layer (HRSL) Mapping.
In September, two cooperation agreements were signed with Teradata. The first agreement was
signed between MCIT and Teradata Egypt to cooperate in training and capacity-building fields in the
disciplines of big data analysis and AI for employees at the state’s administrative apparatus. The second
was an MoU between Egypt University of Informatics (EUI) and Teradata Egypt on launching a hands-on
training program for university students in the fields of data analysis and AI.
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The Way Forward
Acting as a catalyst for change, the new technologies force us to reflect on the
way we have been living, working, learning, and engaging in business. Having a
profound impact on our daily lives, these technologies drive us forward into the
future, equipping us with the necessary tools to live in a modern world. The need
for more development is still pre-eminent. Therefore, MCIT adopts a clear strategy
and stringent execution of its vision, using the instruments it has to effectively
tackle the challenges and priorities of the Egyptian society.
In a rapidly changing world, and as we move forward, our key priorities include strengthening the foundations
of Digital Egypt, by accelerating digital transformation; upgrading the ICT infrastructure; promoting human
development and digital innovation; fostering investment; and enhancing the legislative and regulatory
frameworks.
The development, maintenance and upgrade of ICT infrastructure are all crucial to forging a digital society. MCIT
is stepping up its efforts to further improve broadband Internet and mobile network performance, including
coverage and quality of service. MCIT is currently implementing the second phase of the project that aims to
improve and speed up Internet connection, with investments amounting to EGP 40 billion over three fiscal years,
to replace copper cables with fiber-optic cables. In addition, MCIT encourages future infrastructure investment
and industry collaboration, through promoting infrastructure sharing and building more cell sites.
At the Global Information Infrastructure (GII), Egypt’s perfectly centralized location in the heart of the world
makes it a critical international hub for a global communication network, connecting Africa, Asia and Europe.
Having an Internet backbone, Egypt connects over 60 countries via 14 submarine cables of terabytes, which will
increase to 19 within the next three years. In addition, Egypt owns and operates ten landing stations that are all
linked to one another via at least two diverse crossing routes, amounting to a total of ten crossing routes, with
more to come in the future.
Work has also started on the 2Africa and the South East Asia-Middle East-West Europe 6 (SEA-ME-WE 6) submarine
cables for the transmission of inter-traffic between East and West, which will operate in 2024 and 2025. This is in
addition to the Hybrid African Ring Path (HARP) system which runs around Africa to provide Internet services to
various countries of the Eastern and Western African coasts, and from them to the landlocked countries of the
continent. Providing its services to African countries, HARP project will be completed in 2023.
To equip builders of Egypt’s future to manage change, a strategy is being implemented to upskill people, build
digital capabilities, foster creativity, and promote innovative thinking. The strategy aims at training more than
225,000 people during the current fiscal year 2022/2023. The technical training budget increased 26-fold, rising
from EGP 50 million, to EGP 1.3 billion in 2022-2023 fiscal year. This strategy is implemented in cooperation with
major global technology companies to build digital capabilities according to various levels.
Digital innovation is an opportunity—for governments, business, and the public, and for the way in which they
relate to each other. In digital innovation and entrepreneurship, a plan is being implemented to increase the
technological innovation hubs from three to 30 hubs by establishing CREATIVA Innovation Hubs nationwide
at total investments of EGP five billion. Eight CREATIVA Innovation Hubs were established in the first phase of
the project and 15 new Hubs are currently being established in the second phase of the project, which will be
completed in 2023. The third phase, which will include seven Hubs, will be implemented in 2024.
To foster investment, a plan is being implemented to develop the technology startups sector and increase investments,
through two main pillars, including by addressing the challenges facing companies, and developing their action
plans. To improve the business environment and invest in startups, certain measures are being adopted to facilitate
procedures, remove obstacles facing startups and entrepreneurs, and allow the opening of virtual companies
without being bound by the necessity of having physical premises to save expenses and facilitate procedures for
these companies. Moreover, the requirements of establishing a one-person company (OPC) and expanding the
establishment of free investment technology zones as well as tax exemptions for startups are to be facilitated.
Digital Egypt Strategy for Offshoring Industry 2022-2026 has been launched to increase the volume of Egyptian
exports of IT offshoring products and services. Signing several agreements with international and national
companies, in 2022, will help achieve annual export revenues of $1 billion by 2025 and create about 34,000 new job
opportunities for Egyptian youth to serve various global markets through 35 service delivery centers.
At the legislative framework level, MCIT is developing several legislations to submit to the House of Representatives,
including a law for data classification and exchange, and a law for startups to establish virtual and remote companies
and benefit from e-signature.
MCIT will continue its efforts in supporting Sharm El Sheikh, especially after hosting COP 27, and announcing Sharm
El Sheikh Implementation Plan and Sharm el Sheikh Adaptation Agenda, which include the technology pillar, through
which environment and climate issues can be addressed. Logical instruments are being developed to serve those
areas mostly hit by climate change, such as agriculture, water and food sectors. MCIT efforts to both mitigate
and enhance adaptation to climate change and environmental challenges cut across all sectors and include a large
number of projects. MCIT is cooperating with other national entities, and around the world to develop the right
tools, the efficient optimization algorithms, and the innovative processes that help lead a most sustainable way of
life and a way of doing business that is perfectly aligned with our sustainability goals.
A number of issues are now our top national and regional priorities, which are currently and substantially
examined during the international and technical negotiations, from many perspectives relating to political,
security, environmental, economic, business, legal, scientific and cultural issues. We look forward to working
with the international community to tackle effectively a number of those key issues, including but not limited to,
the metaverse; digital rights; digital access and 5G acceleration; open networks; fintech; maximizing benefits of
digitization, 4G, and Fourth Industrial Revolution; fighting Internet fragmentation; supporting a secure Internet
through accountability standards to combat discrimination and misleading content; regulating AI to be consistent
with universal values, and exploring the digital commons as a global public good.
Many practical steps are being taken by MCIT. In 2023, we look forward to transforming our goals into achievements,
and to implementing effectively the Arab Digital Agenda, Sharm El Sheikh Implementation Plan and Adaptation
Agenda. Since ICT acts as a key catalyst for change and for achieving the sustainable development goals, MCIT will
continue building on its previous achievements to make more progress in the coming years.
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