ChatGPT

A few days before the class, assign the pre-class online activities.
Link: ChatGPT: Pre-class activities

1. Lead-in Discuss the questions.

1. Do you have an AI assistant like Siri or Alexa? How often do you use
it/them and what do you use it/them for?
2. Have you ever had to communicate with a customer service chatbot?
What do you think of them?
3. What do you know about ChatGPT? Have you tried ChatGPT?

What are some pros of ChatGPT? Complete the short text

2. Vocabulary
with the words from the box.

workload / reliable / awareness / large-scale /

human-like / automate / customisation

1. Speed and efficiency: ChatGPT can generate human-like text in real-time,

making it a fast and efficient tool for various applications.
2. Context awareness: ChatGPT has the ability to understand the context of a
conversation, which makes it a valuable asset in conversational AI systems.
3. Accuracy: ChatGPT is highly accurate in generating text, making it a reliable
tool for content creation and other applications that require human-like text.
4. Customisation: ChatGPT can be fine-tuned and trained on specific tasks and
industries, making it a versatile tool that can be adapted to meet the needs of
different organisations and users.
5. Cost-effective: Compared to human labour, ChatGPT is a cost-effective
solution for various text-based tasks, making it an attractive option for
businesses and organisations.
6. Large-scale processing: ChatGPT has the ability to process and analyse large
amounts of data, making it a valuable tool for data analysis and other
applications that require scale.
7. Time-saving: ChatGPT can automate repetitive tasks, such as data entry and
report generation, which saves time and reduces the workload of human
employees.
 ChatGPT applications.
3. Speaking
How could ChatGPT be used in the following areas?

1. Customer service: case C

2. Content creation: case B
3. Education and e-learning: case D
4. Business and finance: case E
5. Research and development: Case A

ChatGPT applications.
4. Reading Read 5 cases of potential applications of ChatGPT and match them
to the correct area from activity 3.

Case A: A pharmaceutical company can use ChatGPT to support the discovery

and development of new drugs. The company can train ChatGPT on a large
corpus of scientific literature, including research papers, patents, and drug
databases. When a researcher is working on a new drug, they can use ChatGPT
to generate hypotheses, predict potential side effects, and suggest new
experiments based on previous research. ChatGPT can also be used to analyse
large amounts of data, such as genomics data or clinical trial data, to provide
insights and recommendations to researchers. ChatGPT can significantly speed
up the drug discovery process by reducing the time and effort required for
manual analysis and hypothesis generation.

Case B: A news organisation can use ChatGPT to generate summaries of long

articles and reports. When a new article or report is published, ChatGPT can
quickly generate a summary that highlights the most important information.
This can be particularly useful for busy journalists who need to stay up-to-date
on a large number of topics and produce articles quickly. Additionally,
ChatGPT can be used to generate news articles on topics with limited
coverage, allowing the news organisation to expand its coverage and reach
new audiences. This can result in increased traffic and engagement for the
organisation's website, as well as a more diverse and comprehensive selection
of news content.
 Case C: An e-commerce company can use ChatGPT to develop a virtual
assistant that can handle customer inquiries and provide support 24/7. The
virtual assistant can be integrated into the company's website and mobile app,
allowing customers to get quick and accurate answers to their questions.
It can handle thousands of customer inquiries simultaneously, reducing the
workload of the company's human customer service agents. This can lead to
improved customer satisfaction and increased efficiency for the company.

Case D: ChatGPT can be used to create an AI-powered tutor that can provide
personalised support to students. For example, if a student is struggling with a
maths problem, the virtual tutor can provide step-by-step guidance and
explanations to help the student understand the solution. The virtual tutor can
also be used to provide support to students outside of regular class hours,
allowing students to access educational resources and support at their own
pace and on their own schedule. ChatGPT can also reduce the workload on
teachers by automating some of the more time-consuming and repetitive tasks
associated with teaching, such as the creation of educational content
(questions, answers, and summaries) and the grading of assignments and
assessments.

Case E: A large financial institution can use ChatGPT to analyse large amounts
of financial data and identify trends, patterns, and insights in order to inform
investment decisions. ChatGPT can also be used to develop an AI-powered
financial fraud detection system. The system can use ChatGPT's machine
learning capabilities to analyse financial transactions and identify potential
instances of fraud based on patterns and anomalies in the data. Finally, in
terms of the development of financial products and services, ChatGPT can be
used to create virtual financial assistants that can provide support to clients
and personalised advice on investment decisions.

In what ways can ChatGPT be used in your work or in your organisation?

ChatGPT concerns.
5. Speaking Work with a partner. What might some of the concerns related to
the use of ChatGPT be?
 Read the concerns below and match the words in bold to their
6. Vocabulary definitions. Then choose the 3 concerns that you consider to be
most important.

1. Bias and fairness: One of the major concerns with ChatGPT is that it may
perpetuate existing biases and stereotypes present in training data, leading to
discriminatory or unfair outcomes.
2. Misinformation and fake news: The ability of ChatGPT to generate human-like
text can also be used to spread misinformation or fake news, which can have
negative consequences for individuals and society.
3. Privacy and security: ChatGPT requires large amounts of personal data for
training, which raises concerns about privacy and data security.
4. Responsibility and accountability: It is unclear who is responsible for the
actions and decisions made by ChatGPT, and this raises questions about
accountability and the ethics of AI.
5. Job displacement: As ChatGPT and other AI technologies become more
advanced, there is a concern that they could displace human workers in certain
industries.
6. Lack of emotional intelligence: ChatGPT is not capable of understanding
emotions or empathy, which can limit its effectiveness in certain customer
service or interpersonal communication scenarios.
7. Dependence on technology: The increasing reliance on ChatGPT and other AI
technologies raises concerns about the future of human work and the potential
consequences of technological unemployment.
8. Plagiarism: ChatGPT and other AI language models can generate text that is
similar to existing sources, and in some cases, it may result in plagiarism.
ChatGPT is not capable of determining whether a text is original or not, and it
does not have the ability to differentiate between paraphrasing and plagiarism.
This is a concern for individuals and organisations who use ChatGPT for content
creation, as they may unintentionally produce text that infringes on the
copyright of others.

Definitions:
A) violate, or breach something, such as a law, regulation, agreement, or right:
infringe
B) the responsibility to explain and justify actions and decisions to others, and
to accept the consequences for these actions: accountability
C) the state of being without something: lack
D) dependence: reliance
E) a tendency or preference towards a particular viewpoint or person that
affects decision-making and judgement, often in an unfair or unequal manner:
bias
F) false or inaccurate information: misinformation
G) the process of losing a job due to automation, outsourcing, or other factors
that make the job redundant: displacement
 You are going to watch a video called: "What is ChatGPT, and why
7. Listening does it have educators worried?".
Watch the video twice and answer the questions below in your own
words.
Video:
1. Is ChatGPT thinking?
No. it uses a form of predictive text.
2. What tests has the program passed?
It has passed a graduate-level test at the Wharton School of Business, and has
managed a C+ on exams at the University of Minnesota Law School.
3. What have some schools done in an attempt to prevent cheating?
They have banned AI on school devices.
4. What has Edward Tian done?
He has developed an app that can detect AI-generated text.
5. What does Edward Tian use ChatGPT for?
He uses it as a rough draft when writing computer code.
6. What is the answer according to Clay Shirky?
Change the assignments to reflect the fact that you are in a world now that has
a personal calculator for words.
7. What should educators do according to the news presenter?
Educators will have to figure out another way to teach children how to think.

8. Speaking Discuss the questions.

1. "ChatGPT will put an end to learning." Do you agree or disagree with this
statement? Give reasons for your answer.
2. Do you think the benefits of ChatGPT outweigh the concerns?
3. Is the use of ChatGPT a threat to human jobs in the education and content
creation industries?
4. Are the privacy and security concerns associated with the use of ChatGPT
significant enough to limit its use in certain industries and applications?
5. Do you think using ChatGPT for content generation is cheating?
6. Is the use of ChatGPT a positive development for society, or is it a step in the
wrong direction?

Try out ChatGPT!

9. Writing Write down 3 questions you would like to ask ChatGPT.
Then head to www.chat.openai.com/chat and see what the
answers will be.
What do you think of them?
 What would you like to take from this lesson?
10. Reflection
Complete the table below. After that your teacher will give
and feedback
you some feedback.

A) New vocabulary: B) Pronunciation: C) Error correction:

write 5 (or more!) write the words from write the mistakes your
words or expressions this lesson that you teacher corrected
from this lesson you find difficult to (e.g. expressions you
would like to pronounce. translate from your
remember and use in language that are actually
the future. different in English;
prepositions, etc.)

1. ...................................
2. ...................................
3. ...................................
4. ...................................
5. ...................................

Research one of the topics below.

11. Homework Report your findings to your teacher in the next class.

1. ChatGPT potential applications in your industry

2. Opinions about ChatGPT
3. How will ChatGPT develop in the future?

12. Keep Keep learning outside of the classroom!

1. Pre- To reinforce and enrich the vocabulary from this class, check the
learning!
listening. "Additional resources" section (videos and articles) here:

LINK TO ADDITIONAL
RESOURCES