Professional Documents
Culture Documents
COM
CloudSmartz Overview
1
© 2020 CLOUDSMARTZ | ALL RIGHTS RESERVED. PROPRIETARY & CONFIDENTIAL.
CLOUDSMARTZ.COM
COMPANY OVERVIEW
Smarter Transformation
BENEFITS: AUTOMATE OPERATIONS | MORE EFFICIENT OPEX/CAPEX | NEW REVENUE | ENHANCED EXPERIENCE
COMPANY YEARS OF TELECOM & CUSTOMERS ü Gartner named CloudSmartz as a 2018 Cool Vendor in Communications Service
FOUNDED SOFTWARE EXPERIENCE SERVED Provider Business Operations & listed multiple times in reports.
2
© 2020 CLOUDSMARTZ | ALL RIGHTS RESERVED. PROPRIETARY & CONFIDENTIAL.
CLOUDSMARTZ.COM
DIGITAL INTEGRATION SDN & SD-DATA CENTER ‘READY NETWORK’ DESIGN ASIA’S FIRST SDN PLATFORM
DX Journey to integrate (2) companies and CloudSmartz deployed Acumen SDX and CloudSmartz 6-Month Program around Pacnet partnered with CloudSmartz to develop –
become a Digital Service Provider OpenKilda SDN Controller in 6 months Cisco iWAN & Ready Network DCX Pacnet Enabled Network (PEN) – Asia's 1st SDN Platform
3
© 2020 CLOUDSMARTZ | ALL RIGHTS RESERVED. PROPRIETARY & CONFIDENTIAL.
CLOUDSMARTZ | COMPANY OVERVIEW 2020
CLOUDSMARTZ.COM
CloudSmartz Offerings
Industry Challenges + Solution Offerings
5G
NETWORK BECOMING A COMMODITY OTT CONTROL & COMPETITION EMERGENCE OF DISRUPTIVE 5G/IOT
References: 2019 CIO Agenda: CSP Industry Insights & Gartner Survey Analysis: Product Leaders Must Have a Robust 5G Plan to Meet Expectations of End Users & TBR Analyst
5
© 2020 CLOUDSMARTZ | ALL RIGHTS RESERVED. PROPRIETARY & CONFIDENTIAL.
CLOUDSMARTZ.COM
- Wheel Type
- Invoicing - Clarification on Ordered Features
- Sound system - Data and Location Delivery
- Payment - Inquiries about Production - Production Visualization
- Interior color Schedule
- Financing or Leasing - Inquiries about Delivery - Delivery Forecast
- Exterior color
- AR - Chat
- Model
- NOC Support
- Domain Search and quote - Invoicing - Service Usage - On/Off Features
- Post Sale FAQ
- Security and Anti Virus - Payment - Performance monitoring - Schedule Changes
- Service Assurance
- E-mail Accounts - AR - Capacity Planning - Add/Remove Accounts
- Satisfaction Survey
- Web site / WordPress - Interaction with Finance - Scheduled Maintenance - Update Wordpress
- Chat
COMPANY -
-
Capacity: On Demand or Fixed
Protocols
-
-
AR
Interaction with Finance
-
-
Satisfaction Survey
Q&A and Chat
-
-
Capacity Planning
Scheduled Maintenance
-
-
Upgrades/Downgrades
Schedule Changes
References: 2019 CIO Agenda: CSP Industry Insights & Gartner Survey Analysis: Product Leaders Must Have a Robust 5G Plan to Meet Expectations of End Users & TBR Analyst
6
© 2020 CLOUDSMARTZ | ALL RIGHTS RESERVED. PROPRIETARY & CONFIDENTIAL.
CLOUDSMARTZ.COM
AUTOMATION ORCHESTRATION
ON-DEMAND
“DIGITAL MARKETPLACE” AI-Driven
PLATFORM 5G Edge Computing Data Services
Services
7
© 2020 CLOUDSMARTZ | ALL RIGHTS RESERVED. PROPRIETARY & CONFIDENTIAL.
CLOUDSMARTZ.COM
Experienced Company
Global Skill &
1. Enhance Digital Customer Experience Understanding Credibility
8
© 2020 CLOUDSMARTZ | ALL RIGHTS RESERVED. PROPRIETARY & CONFIDENTIAL.
CLOUDSMARTZ.COM
ENHANCE DIGITAL CUSTOMER EXPERIENCE ENABLE NETWORK AUTOMATION END-TO-END ORCHESTRATION & MGMT.
ü Digital Operations Enablement ü Digital & Cloud Infrastructure ü Open Source SDN Controllers
ü Digital Customer Enablement ü On-Demand Service Automation ü Virtual Customer Edge (SD-WAN, vCPE)
9
© 2020 CLOUDSMARTZ | ALL RIGHTS RESERVED. PROPRIETARY & CONFIDENTIAL.
CLOUDSMARTZ.COM
10
© 2020 CLOUDSMARTZ | ALL RIGHTS RESERVED. PROPRIETARY & CONFIDENTIAL.
CLOUDSMARTZ.COM
11
© 2020 CLOUDSMARTZ | ALL RIGHTS RESERVED. PROPRIETARY & CONFIDENTIAL.
CLOUDSMARTZ.COM
Core Platform Solution Customer Care, Sales, Service Development, Network & Systems Artificial Intelligence &
Orders, QoS, Ticketing Operations & Assurance Management Machine Learning
Platform Modules
CloudSmartz IntelliCPQ
Telecom CPQ & Product Catalogue
API Management
CloudSmartz API Monetization
API Developer Marketplace
CloudSmartz Exchange
Intercarrier Network Exchange
12
© 2020 CLOUDSMARTZ | ALL RIGHTS RESERVED. PROPRIETARY & CONFIDENTIAL.
CLOUDSMARTZ.COM
SECURITY LAYER
API MANAGEMENT & ENTERPRISE SERVICE BUS
13
© 2020 CLOUDSMARTZ | ALL RIGHTS RESERVED. PROPRIETARY & CONFIDENTIAL.
CLOUDSMARTZ.COM
14
© 2020 CLOUDSMARTZ | ALL RIGHTS RESERVED. PROPRIETARY & CONFIDENTIAL.
CLOUDSMARTZ | COMPANY OVERVIEW 2020
CLOUDSMARTZ.COM
16
© 2020 CLOUDSMARTZ | ALL RIGHTS RESERVED. PROPRIETARY & CONFIDENTIAL.
CLOUDSMARTZ.COM
ENGAGEMENT MODEL
Clear communication across the entire engagement and development lifecycle
1 KEY OBJECTIVES: CloudSmartz works closely with it’s Customers to identify ‘key objectives’ and ‘use cases’ for customer experience and automation.
3 SOLUTION & DESIGN: CloudSmartz solution design & engineering team collaborates with client teams for detailed study and solution requirements.
4 INTERFACES & REST APIS: Various integration points are identified if not standardized – business process specific modules/APIs may be developed.
5 DEVOPS MODEL: Typically, 2-3 teams are engaged for solution development & implementation over a period of 4-8 months with multiple agile sprints.
6 CD/CI: DevOps Framework is used for continuous software delivery for go to market and monetization.
7 POST PRODUCTION: DevOps Framework is used for continuous software delivery for go to market and monetization.
8 LIFECYCLE MANAGEMENT: Market feedback is integrated back into product development backlog/roadmap.
9 SOFTWARE-DEFINED NOC: Market feedback is integrated back into product development backlog/roadmap.
17
© 2020 CLOUDSMARTZ | ALL RIGHTS RESERVED. PROPRIETARY & CONFIDENTIAL.
CLOUDSMARTZ.COM
METHODOLOGY
CloudSmartz Disciplined Agile Delivery Method (CDAD)
18
© 2020 CLOUDSMARTZ | ALL RIGHTS RESERVED. PROPRIETARY & CONFIDENTIAL.
CLOUDSMARTZ.COM
19
© 2020 CLOUDSMARTZ | ALL RIGHTS RESERVED. PROPRIETARY & CONFIDENTIAL.
CLOUDSMARTZ | COMPANY OVERVIEW 2020
CLOUDSMARTZ.COM
Client References
Clients who have partnered with CloudSmartz
“CloudSmartz has done everything for us: they build, they manage, and they
support. We chose the right business to partner with; they have made good
on their promise to enable our business to thrive.”
Carl Grivner
CEO, Pacnet
Acquired by Telstra “CloudSmartz understands the big picture and translates concepts and
directional aspirations into real deliverables of next generation capabilities.”
21
© 2020 CLOUDSMARTZ | ALL RIGHTS RESERVED. PROPRIETARY & CONFIDENTIAL.
CLOUDSMARTZ.COM
22
© 2020 CLOUDSMARTZ | ALL RIGHTS RESERVED. PROPRIETARY & CONFIDENTIAL.
CLOUDSMARTZ.COM
Larry Schwartz
CEO
Seaborn Networks
“CloudSmartz’ their open and agnostic approach allowed for flexibility of our
requirements without skipping a beat!”
23
© 2020 CLOUDSMARTZ | ALL RIGHTS RESERVED. PROPRIETARY & CONFIDENTIAL.
CLOUDSMARTZ.COM
Bob Brumley
CEO
Laser Light Communications
“CloudSmartz is what we were looking for – an agile development partner with the
mind-set of “software-first” and a focus on thin-architecture that is simple and
streamlined to deliver the best customer service possible.”
24
© 2020 CLOUDSMARTZ | ALL RIGHTS RESERVED. PROPRIETARY & CONFIDENTIAL.
CLOUDSMARTZ.COM
Jacqueline Teo
Chief Digital Officer
HGC Global Communications
“CloudSmartz employs fast-paced agile development cycles to enable rapid
development & delivery of a “user experience” that is iteratively constructed &
optimized in short cycles.”
Source: Article Link from GigaBitMagazine.com; report attached) – also shared on Business Chief Asia and Business Chief ANZ.
25
© 2020 CLOUDSMARTZ | ALL RIGHTS RESERVED. PROPRIETARY & CONFIDENTIAL.
CLOUDSMARTZ.COM
INDUSTRY ACCOLADES
Industry analyst & award recognitions
CLOUDSMARTZ NAMED GARTNER COOL IS YOUR OSS PRODUCT STRATEGY READY FOR CLOUDSMARTZ NAMED IN HYPE CYCLE FOR
VENDOR IN CSP BUSINESS OPERATIONS 2018 CSPS’ FUTURE OPERATIONS? COMMUNICATIONS SERVICE PROVIDER
“CloudSmartz provides an alternative to the large “…Emergence of certain new and/or niche companies OPERATIONS, 2019
established telco vendors in terms of innovative service [CloudSmartz] focusing specifically on CSPs’ future “The 2019 Hype Cycle details capabilities and technologies
delivery models, business agility, time to market and operations requirements adds a further competitive required by CSPs to enable various business models, enhance
customer experience impact that CloudSmartz will have on dimension….” efficiencies and allow a wide mix of products and services to
CSPs’ digital business.” compete effectively through operations modernization, making
– Amresh Nandan, Gartner Analyst, April 2019
it flexible, agile and infrastructure agnostic.
– Martina Kurth/Ramesh Marimauthu, Gartner Analyst,
September 2018 – Ramesh Marimuthu and Amresh Nandan, Gartner Analyst,
All trademarks, trade names, or logos mentioned or used are the property of their respective owners. July 2019
26
© 2020 CLOUDSMARTZ | ALL RIGHTS RESERVED. PROPRIETARY & CONFIDENTIAL.
CLOUDSMARTZ.COM
27
© 2020 CLOUDSMARTZ | ALL RIGHTS RESERVED. PROPRIETARY & CONFIDENTIAL.
CLOUDSMARTZ.COM
OFFICES LOCATIONS
THANK YOU
London, United Kingdom (EMEA)
Singapore (AsiaPAC)
Chandigarh, India (Center of Excellence)
28
© 2020 CLOUDSMARTZ | ALL RIGHTS RESERVED. PROPRIETARY & CONFIDENTIAL.