Internal and External Issues with Risk Analysis

Review Date – 01.03.19 Review Frequency – 1 Year Next Review By – 01.09.19

Details Risk Opportunity Severity Likelihood of Risk Level Existing Control Action Plan
Occurence (If any)
Internal Issues
1. Vision and Mission: Regular awareness to
 We shall endeavour to always be the Low moral & Long Term 4 1 4 staff on the basis of
market leaders, by providing our Integrity result into growth of vision and mission
customer – the latest, the most loss of share of organization and and ethical practices
innovative and the best available business and no long customer
technologies. Products and services. term growth of satisfaction
organization
 We shall always measure our success on
the basis of how much money we have
saved for our customer along with best
support, rather than how much money
we have earned from them.

2. Culture: Commitment to work, Helper shortage may No customer line 4 2 8 Online leave and
discipline, No leaves without lead to productivity disruption and attendance system is
information or approvals of HODs loss. customer there. ensures that
satisfaction minimum strength of
Absenteeism may manpower is
lead to revenue loss, maintained as per
productivity loss. approved strength,
3. Knowledge: Skill upgradation of Lack of leadership High retention 4 2 8 More training to staff,
employees quality which impact rate and Review plan is
internal targets and achievement of available with HR
result into customer targets dept.
complaints
4.Performance of the organization: Targets not Improvement & 3 2 6 Monitoring the
Individual plant assigned target for monitored Identifying variance report by
production & raw material norms negative HODs
variances, Reduce
cost of production
External Issues
1. Legal: All legal compliances Non-compliance shall Smooth business 5 1 5 Safety Head monitors
lead to penalties / operation all legal compliances

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 actions
Legal register is also
maintained and
monitored
2.Technological: Upgradation of Less Productivity and Better 4 1 4 Regular technical
machineries by using new technology complaints not Productivity and upgrdation and
resolved having an edge technology transfer
over competitors agreement as required
3. Competitiveness: Monitor Fall short of meeting Business Targets 4 1 4 Concern person keeps
development in competitors customer achievement and reviewing the
expectations in terms growth as per plan websites,
of price, technology participation in
and delivery exhibitions,
comparative quality
check
4. Market: Business volume with key Failing to meet Achievement of 4 1 4 Marketing team
clients customer targets as per plan keeps meeting the
expectations leads to and customer clients for repeat
rejection and delay of satisfaction business
payment

5.Social: Changing expectations of people Changing needs and Adhering business 3 2 6 Understanding client
and shift in the trend shift in the trend and plan and long expectations and
usage not captured term business R&D focus for future
lead to business loss growth products
6. Economic: Change in economic Burning of cash flow Survival and 4 1 4 Maintenance of
condition / recession faster and impact in Sustenance of reserves and cash
the payment of loan business flow and monitoring
to bankers of cost in
production /
Diversified business
segments

Risk Rating Criteria

For Severity

MR/F/14, Rev.0, Dt.01.01.2019

5 - Critical (Major Customer Disruption)
4 - High (Customer dissatisfaction)
3 - Moderate (Internal line issue or stoppage)
2 - Minor (internal dissatisfaction)
1 - Insignificant (No or minor impact)

For Likelihood of Occurrence

5 - Almost Certain (Every Day)

4 - Likely (Every Week)
3 - Possible (Every Month)
2 - Rare (Once in a six month)
1 - Unlikely (Once in a year)

Action Plan to be taken when Risk Rating is above 12

MR/F/14, Rev.0, Dt.01.01.2019