You are on page 1of 14

Journal of Cleaner Production 261 (2020) 121201

Contents lists available at ScienceDirect

Journal of Cleaner Production


journal homepage: www.elsevier.com/locate/jclepro

Anatomy of sustainable business model innovation


Jawaria Shakeel a, b, Abbas Mardani c, Abdoulmohammad Gholamzadeh Chofreh d,
Feybi Ariani Goni d, *, Jirí Jaromír Klemes d
a
Azman Hashim International Business School, Universiti Teknologi Malaysia, 81310, Johor Bahru, Johor, Malaysia
b
COMSATS University Islamabad, 5400, Lahore Campus, Pakistan
c
Department of Marketing, College of Business Administration, University of South Florida, Tampa, FL, 33813, United States
d 
Sustainable Process Integration Laboratory e SPIL, NETME Centre, Faculty of Mechanical Engineering, Brno University of Technology - VUT Brno, Technicka
2896/2, 616 69, Brno, Czech Republic

a r t i c l e i n f o a b s t r a c t

Article history: The growing literature on Sustainable Business Model Innovation has received much attention, not of
Received 15 December 2019 academicians only but practitioners also. The concept and the theoretical rationalisation of its compo-
Received in revised form nents still need more elaboration. So far, more should be known about its philosophy of existence, which
18 February 2020
obstructs its development towards its literature. This study attempts to bridge this gap by revealing the
Accepted 17 March 2020
derived philosophy of Sustainable Business Model Innovation. It assesses the inclusion of Business Model
Available online 20 March 2020
components in Sustainable Business Model Innovation by identifying related 61 research papers and
^ as de
Handling editor: Cecilia Maria Villas Bo qualitatively anatomise them. The study attempts to connect the analogy of Sustainable Business Model
Almeida Innovation with Business Model Innovation and Sustainable Business Model. The results identified
analogies between Business Model, Business Model Innovation, Sustainable Business Model, and Sus-
Keywords: tainable Business Model Innovation, and configures Sustainable Business Model Innovation based on
Business model (BM) sustainable value innovation. The research gap and questions have been identified. Based on the analysis,
Business model innovation (BMI) the research has proposed Sustainable Business Model Innovation components comprised of Sustainable
Sustainable business model (SBM)
Value Proposition Innovation, Sustainable Value Creation and Delivery Innovation, and Sustainable Value
Sustainable business model innovation
Capture Innovation. This study contributes to the Sustainable Business Model Innovation theoretical
(SBMI)
Review literature and would help the practitioner and researcher to develop concise and comprehensive sub-
components and metrics for Sustainable Business Model Innovation.
© 2020 Elsevier Ltd. All rights reserved.

1. Introduction terms Business Model (BM), Business Model Innovation (BMI), and
Sustainable Business Model Innovation (SBMI) have expanded in
The Industry 4.0 revolution is reshaping the economic landscape the literature primarily concerning Industry 4.0 (Man and
by changing the drivers of competitiveness and growth (Schwab, Strandhagen, 2017) and implementation to Circular Economy
2017a). With the mounting challenges of environmental degrada- (Witjes and Lozano, 2016).
tion (Chofreh et al., 2019) and disruption of the Industry 4.0 and Despite an extensive literature on BM, BMI, and SBMI, the cat-
Circular Economy revolution (World Economic Forum, 2019), egorisation of SBMI concept is still in its infancy stage (Ludeke-
relying on efficiency and cost-cutting is not viable rather innova- Freund and Dembek, 2017). In the literature, the term for SBMI
tion is becoming an essential ingredient for success (Schwab, has not reached to the consensus, and they are interchangeable use
2017b). A firm requires a radical, systematic, and holistic with the terms business model innovation for sustainability
approach towards business practices to compete with economic, (Schaltegger et al., 2016) or sustainable business model innovation
environmental, and social challenges (Bocken and van Bogaert, (Yang et al., 2017) with various definitions. BMI is clarified as a
2016). It has created pressure on businesses to link their models drastic transformation of existing BM (Adams et al., 2016). Due to
with sustainable innovation (Boons and Ludeke-Freund, 2013). The the increasing tumult of environmental consciousness, sustain-
ability is becoming an essential aspect of BM in the exploration of
greener solutions (Bocken et al., 2014). The importance of creating
value with a triple-bottom-line approach fundamentally required
* Corresponding author. companies to transform the way using BMI (Clinton and Whisnant,
E-mail address: goni@fme.vutbr.cz (F.A.–M.P.Q.address.K.-g.symbol)
fme.vutbr.cz-feybi.ariani(atsymbol)gmail.comfurther.–>n. Goni).
2019). The emerging concept of BMI and the emphasising demand

https://doi.org/10.1016/j.jclepro.2020.121201
0959-6526/© 2020 Elsevier Ltd. All rights reserved.
2 J. Shakeel et al. / Journal of Cleaner Production 261 (2020) 121201

and opportunities to incorporate sustainability into BM led to the These questions can be answered once the derivative philoso-
field of SBMI. These required changes in the transformation of more phy for SBMI is thoroughly understood based on the review of the
sustainable BM. To date, organisations are delaying in adopting literature. The present study aims at the comprehensible under-
sustainable solutions (Geissdoerfer et al., 2018). The reason for standing of SBMI components with a detail investigation of the
organisation hesitancy towards SBMI implementation is still not underlying foundation of the concept with already establishing
completely understood. fields such as BM, BMI, and SBM. This investigation will lead to
The term SBMI has been coined a decade ago and has been explore the theory-practice gap in the SBMI literature and pertinent
developing since that time (Stubbs and Cocklin, 2008). Various research questions.
authors have elucidated the concept from different perspectives, The paper is structured into five sections. Section 1 provides a
such as concept definitions (Geissdoerfer et al., 2018), classifying detail research background. Section 2 identifies the literature re-
archetypes (Bocken et al., 2014), taxonomies (Ludeke-Freund et al., view by segregating into four sub-sections, namely BM, BMI, SBM,
2018), and tools and techniques (Joyce and Paquin, 2016) for further and SBMI. Section 3 elaborates on the methodology of collecting
development of SBMI components. In recent years, there has been a and screening publications based on their inclusion of BM com-
growing interest in the field of the SBMI concept, and it has linked ponents. Section 4 elaborates on analysis. Section 5 described the
with other fields such as BM, BMI, and SBM. As this field may trap results, research gaps, question and conclusion.
into academic niche or silo, Ludeke-Freund and Dembek (2017)
postulated a hypothesis for locating SBMI either as a field itself or 2. Literature review
a sub-field, divergent from other established field such as from BM.
Even though SBMI has the potential to become field, unfortunately, To better understand the configuration for SBMI, the term has
the literature does not offer insight into how the field has emerged been dissected into four parts: BM, BMI, SBM, and SBMI. This sec-
through other closely related sub-fields such as BM, BMI and SBMI. tion instigates with the understanding of the term BM and ap-
Recent studies have established the link between SBMI with other proaches towards the transition of BM to BMI, SBM, and SBMI. This
field but that limited to definitional concept only (Geissdoerfer linkage will elucidate on how the research paradigms for BM to
et al., 2018). SBMI is an emerging field, but it does not have com- SBMI has evolved.
ponents, definitions, and terms are analogous to other sub-fields.
The problem in conceptualising for SBMI is that all previous 2.1. Business model
frameworks have not been able to differentiate for SBM and SBMI.
Previous research has not been able to provide insight into which BM is described as the logic of how firms do business and able to
components for SBMI have been analogue to other sub-field. The create, deliver, and capture value (Teece, 2010). Till to date, there is
research conducted by França et al. (2017) attempted to embrace no general agreement on its constructs and dimensions are still
sustainability into BMI by integrating the business model canvas unclear (Foss and Saebi, 2018). Scholars have tried to identify the
and framework for sustainable strategic development. The arche- BM concept from a different mind-set. BM is not just a theory,
types proposed by Bocken et al. (2014) focused on formalising the rather its tacit knowledge of the way aggregated activities of a
categorisation for BMI based on the sustainability principle of the company are represented and create value when joined together
triple bottom line approach. Joyce and Paquin (2016) extended a (Wirtz et al., 2016). Zott et al. (2011) analysed that value is the most
business model canvas by adding two additional layers, i.e. envi- prevalent component of the BM. The significance of the concept
ronmental and social layer. Lüdeke-Freund et al. (2018) categorised “value” in the BM literature is evident in the areas around e-busi-
45 patterns into 11 groups associated along with environmental, ness (Fleisch et al., 2015), innovation (Wirtz et al., 2016), and
social, and economic dimension. All these authors have developed strategy (Massa et al., 2017). It has been acknowledged as a tool to
SBMI frameworks that have been linked with other sub-fields such analyse and describe the ways how organisations operate that lead
as BM, SBM and BMI and the frameworks are segregated from each them to perceive BM as an activity orientated framework, including
other. All of these framework have not differentiated the concept of its external and internal stakeholders (Zott et al., 2011). It should
SBMI with SBM, BM and BMI. Some studies have utilised existing not be only considered an organisation’s operational strategy, but
components from BM, whereas others have focused on establishing rather a tool designed to understand, decode, and link strategies
entirely new categorisations based on SBM and BMI. There is a need not only within the organisation but also throughout its eco-
to understand the underlying philosophy of SBMI with other fields systems. BM reflects the structural design of an organisation’s
and practice-research gap in order to develop a unified framework. objective to achieve a purpose, generally value creation, as it fa-
The literature still needs more exploration on how SBMI compo- cilitates value unlocking, capturing, and leveraging.
nents are linked with other sub-fields. The question is remained Early definitions of BM are dated back to two decades ago
unanswered: where the SBMI components aggregates and segre- (Timmers, 1998). Shafer et al. (2005) found twelve definitions that
gate from the other field of research. fit into four major themes: creating value, strategic choices,
Previous studies have focused only on incorporating sustain- capturing value and value networks. Apart from value creation,
ability components but fail to tap the intrinsic nature of SBMI networks, and capturing, the strategic choice is debated over its
components with other sub-fields. These studies lack clarity confounding emergence from the strategic management field
regarding the components of SBMI, its link with BM, BMI, and SBM. (Massa et al., 2017). It means that BM is the logic of the firm that
Thus far, the theoretical convergent of SBMI from BM, BMI, and SBM aids in developing propositions, delivering value, and generates
has not been comprehensively examined. This research will fill this viable cost and revenues (Teece, 2010). This definition only simply
gap by understanding the underlying philosophy of SBMI based on implies firm activities. Several studies have acknowledged BM ac-
its link with other related fields. These research questions are still tivities and components at the discretion of the organisation while
unanswered: others have restricted by defining specific boundaries for the firm
through the identification of activities and components.
i) Where the literature of SBMI congregates on the nexus of De Reuver et al. (2013) highlighted the concept that differenti-
BM, BMI, and SBM? ates between American and Europeans scholar’s approaches to BM
ii) What configures SBMI components? research: the prior one focused on classifying and establishing a
iii) What are the theory-practice gaps in the SBMI literature? relationship with innovation whereas the latter approach to
J. Shakeel et al. / Journal of Cleaner Production 261 (2020) 121201 3

developing design approaches and causal modelling. The concept adapting, adjusting, and redefining their businesses to be
has the potential to provide the holistic perspective of the firm’s competitive in today’s dynamic global market (Kuratko et al., 2011).
activities and goes beyond simple storytelling of how a firm does The need for transformation in the company structure for a value
business (Spieth et al., 2014). The literature represents various ar- proposition, creation, delivery, and capture, is the underpinning
guments on this concept, but various scholars have established the towards BMI (Geissdoerfer et al., 2018). Teece (2010) suggested that
fact that it describes “how a firm does business” (Wirtz et al., 2016). the design of BM enables the firm to develop capabilities to adapt to
It has been described as a series of components by (Wells, 2013) a changing business environment. The BM has seen as a tool for
contains the value proposition including product/service offering, innovation and commercializing high-tech innovation and
customer relationships and segments, value creation and delivery considered a part of copyrights. As stated by Girotra and Netessine
incorporating decisions regarding activities, partners, resources, (2013), BMI is ingrained in the regulations of operation manage-
distribution channels, and value capture mechanism through rev- ment and economics and is imperative in both the manufacturing
enue model and cost structure. Richardson (2008) offered a and service industries (Ireland et al., 2001). The concept of BM and
consolidated view of its components, including value proposition, consequently BMI has its underpinning in strategic management,
value creation, and delivery system, and value capture system. BM corporate practices, industrial economies (Aspara et al., 2010),
does not only have a company focus but rather involves a broader technology management, corporate strategy, entrepreneurship,
perspective of value networks in the transformation and innovation and innovation (Spieth et al., 2014). The BMI literature frames a
of a BM (Sommer, 2012). This viewpoint is in line with Beattie and more specific value proposition from the perspective of change for
Smith (2013), who defined it as the entity of a company, its the customers. BMI involves altering “the way you do business”
shareholders and customers, and include value captured for than “what you do” and should go beyond products and processes
stakeholders such as suppliers. (Amit and Zott, 2012) and go beyond just changing the offerings. As
Several authors have proposed various elements pertinent to Johnson and Suskewicz (2009) advocated that BMI signifies the
BM, which have been used by various scholars in different research emphasis away from a breakthrough to new technologies to
areas. Chesbrough and Rosenbloom (2002) identified a conceptual develop new structures. Cavalcante et al. (2011) explained four
framework for the BM and divided it into six components as a value categories of BM changes as BM Creation (new processes/activities),
proposition, value chain, segments, value networks, competitive BM extension (adding new processes/activities), BM revision
strategy, and cost structures and profits potentials. Shafer et al. (changing existing processes/activities), and BM discontinuation
(2005) argued that the essence of a BM is generally linked to (discontinue existing processes/activities).
value creation and value capture in a company. They discussed the BMI literature currently has two research streams emerged to
lack of conceptual design for BM and categorise its components into the BM change: the first one requires a complete reinvention of BM
four elements, namely as the firm’s strategic choices, create value, to dynamically transform to BMI (Geissdoerfer et al., 2018), and
value networks, and value capture. other consider incremental adaption and fine-tuning of BM to bring
Osterwalder and Pigneur (2010) suggested the modular the change and innovation (Girotra and Netessine, 2014). Various
perspective of BM based on the logic of how an organisation cre- authors have acknowledged different kinds and elements for BMI
ates, delivers, and captures value by incorporating nine compo- recognised. Koen et al. (2011) suggested three types of BMI
nents into BM including value proposition, key resources, customer comprising value networks, financial obstacles, and technology.
relationships, segments, partners, key activities, channels, revenue The challenges BMI encountered are usually by the target and scope
streams, and cost structure. Richardson (2008) provided a more of its innovation. Johnson et al. (2008) considered successful BMI
consolidated view by dividing the BM components from a value with three components: a customer value propositions, essential
perspective, namely value propositions, value creation, and de- resources and process, and profit formula. Innovations to develop
livery system, and value capture. These components were organ- new products and processes are expensive, need investment and
ised to create the core of a strategy that intended to create value for time consuming, and the return of all these efforts is ambiguous.
customers and capture more value than competitors. A framework Amit and Zott (2012) stated that BMI revolves around questioning
proposed by Richardson (2008) has been used by different scholars continuously about the value provided to its customer and the re-
to enlighten how the activities of a company work together to turn to the firm. BMI provides not only financial value but also
execute its strategy, consequently bridging strategy implementa- benefits other components value chain, organisational structure,
tion with its formulation (Massa et al., 2017). and infrastructure (Comes and Berniker, 2008). It finds new and
In summary, the literature has two research paradigms for BM. different ways of doing business that have the ability to changes
The first paradigm identified the logic of the firm, what are the existing industry competitiveness, leading to the progress towards
objectives and pertinent essential value creation purposes, new BM (Ireland et al., 2001). BMI is related to a situation where the
including value creation, proposition, delivery, and capture existing offering reframed, emerging changes foreseen, and op-
(Richardson, 2008). The second paradigm focused on identifying its portunities are exploited to outperform competitors (Francis and
components that make up its activities and processes and its Bessant, 2005). It is vital to identify diverse approaches to value
impact on its performance (Wells, 2016). However, discrepancies creation and to go beyond product and process amendments in
still exist, but both research paradigms converged towards the BMI. The literature lacks clarity regarding diversified BMI defini-
definitional and articulation of its components. tions, and yet the true essence of BMI within the nexus of BM has
not been fully recognised.
2.2. Business model innovation
2.3. Sustainable business model
Despite the extensive literature on BM, what makes BMI is still
ambiguous (Foss and Saebi, 2017). BM is considered as a tool to Sustainability-related issues have surged during the last ten
innovate to gain competitive advantage and to increase perfor- years (Goni et al., 2017). Problems concerning resource depletion,
mance (Teece, 2010). It suggests that to maintain a competitive the land air and water pollution, low human development indexes,
edge in a fluctuating business environment, a BM needs not to be low economic growth, and climatic change have perturbed
stagnant and modification of the firm’s activity systems essential everyone alike, including policymakers, practitioners, and acade-
for continuous improvement of it. The company are continuously micians (Chofreh et al., 2018). Out of these issues, related
4 J. Shakeel et al. / Journal of Cleaner Production 261 (2020) 121201

environmental issues affect public health (Lu et al., 2017). For et al., 2012). These definitions combine BMI elements with sus-
instance, in 2016, land, air, and water pollution instigated 9 M tainability aspects as BMI considered to be a process of BM explo-
premature death, in other words, 16 % of all deaths worldwide ration, improvement creation, adoption, transformation,
(World Bank, 2017). Most alarmingly, the industrial sector con- redesigned, and revision. SBMI defines the processes through
sumes about 54 % of the world’s total energy delivered which new BM developed, and companies transform their existing
(International Energy Agency, 2016), making it imperative to BM aim for sustainable development (Roome and Louche, 2016). It
develop policies for energy efficiency in businesses. Consumers are deals with the ways to predicts societal changes and respond to
seeking out sustainable products, and that is how sustainability is sustainability issues (Loorbach and Wijsman, 2013). However, these
transforming the competitive landscape that would force com- solutions should be created innovatively, that would be able to
panies to change their products, processes, technologies, and BM contribute to significant positive impacts and reduce negative im-
(Nidumolu et al., 2009). The investors are considering external is- pacts at the environmental and societal levels (Bocken et al., 2014).
sues such as emission, water consumption, and waste management The dominant belief about creating SBMI is rooted in the idea that it
to be a part of the performance of a company and stakeholder can be used as a means to aid in solving environmental, economic,
demands for disclosing information pertinent to such issues (Lubin and social problems (Evans et al., 2017). The conception of SBMI has
and Esty, 2010). Sustainability for a business case has been defined emerged as an evolving field (Ludeke-Freund and Dembek, 2017),
as “voluntary activity to contribute to the solutions of societal or that is diverting all communities towards its potentiality for sus-
environmental problems through creating profits” (Schaltegger tainable business development.
et al., 2012).
Governments are bound in response to such problems to impose 3. Methodology
through regulations on organisations to move their businesses to-
wards sustainability (Chofreh et al., 2014). Moving the landscape of The existing literature identifies two kinds of research methods
competition has further fuel these megatrends by changing their for data analysis, including secondary and primary resources for the
BM towards sustainability. This realisation could have seen a analysis of SBMI. Current sources such as published articles and
decade ago, when firms have started to integrate sustainability into reports are known as secondary sources in the literature review of
their businesses (Stubbs and Cocklin, 2008), and the notion of SBM SBMI (Bocken et al., 2014). Concept mapping through a case study is
developed. The trend of sustainability has encouraged emerging primary source of data (Joyce and Paquin, 2016).
literature on BM to incorporate sustainability aspects, particularly As primary data collection has limited potential to general-
for low-income customers (Gebauer and Saul, 2014). isability, mainstream published articles rely on existing available
The definition in the literature perceive SBM as a modification frameworks for components such as business model canvas (Joyce
concept related to specific characteristics and goals and either and Paquin, 2016) as the objective of the paper is to classify com-
ponents of SBMI and create analogically based on the current
(1) incorporates goals, conceptions, and principles aiming at literature review. This paper will utilise a comprehensive literature
sustainability or review to classify components for SBMI to achieve the clarity of the
(2) include sustainability aspects into value propositions, crea- components of SBMI (Schaltegger et al., 2016). The method has
tion and delivery, and capture (Evans et al., 2017). been adopted by Igarashi et al. (2015), as illustrated in Fig. 1. This
method used for the anatomy for the inclusion of environmental
The literature streams seem too diverse to the conceptualisation benchmark for supplier selection. For the present study, the se-
of SBM. One stream focuses on defining it (Geissdoerfer et al., 2018) lection criteria for components consists of data collection and data
while others are struggling to align it with the strategic organisa- analysis.
tional architecture of value proposition, creation and delivery, and Two steps followed for data collection. First, publish article
capture (Boons and Ludeke-Freund, 2013). One aspect is evident criteria was chosen. As in SBMI, there are various kinds of research
from the literature that SBM research does not last for too long to articles are available such as a conceptual paper based on the
the sphere of the conceptualizing phase and quickly move to the literature review conducted by Nosratabadi et al. (2019), a con-
agenda of incorporating innovation into its sustainability agenda. ceptual paper based on literature review and case studies con-
The reason could be innovation on the BM level is vital to support ducted by Bocken et al. (2019), a case study paper performed by
revenue mechanisms and sustainability issues to leverage sus- Abdelkafi and Taeuscher (2016), and empirical analysis performed
tainable solutions (Abdul-Rashid et al., 2017). It has escalated by Ritala et al. (2018). Since the focus of the present study is on
another subconcept of SBM, i.e., SBMI. classifying components of SBMI, the only method chosen for
research articles is conceptual papers classifying components based
2.4. Sustainable business model innovation on either literature review or case studies and literature review.
Web of Science and Scopus databases were used to select papers
Organisation commitment towards sustainable development is related to BM, BMI, SBM, and SBMI. Literature search performed
still not as high as it should be (Kiron et al., 2013). Even though BMI with various keywords including the terms “business model” that
has emerged as a potential mechanism to incorporate sustainability hit 22,889 articles, “business model innovation” that hit 1,493 ar-
into business (Jolink and Niesten, 2015) and there is a general un- ticles, “sustainable business model” that hit 608 articles, “sustain-
derstanding that sustainability cannot be embraced fully without able business model innovation” that hit 46 articles, “innovative
innovation (Aghion et al., 2009). A survey study conducted by the business model” that hit 384 articles, “sustainable business model”
Massachusetts Institute of Technology and Boston Consulting and “innovation” that hit 224 articles, and “business model for
Group (Kiron et al., 2013) on sustainability and innovation of BM sustainability” that hit 27 articles. In the first step, a total of 25,287
has identified barriers that the company faces when it comes to scholarly articles was found pertinent to these mentioned key-
integrating sustainability-driven innovation into their BM. This words and extracted.
conception has observed BMI as a tool towards creating sustain- The next step is searching for each kind of business model pa-
ability cases. The sustainable products/services and processes in- pers, which were published and checked for any duplicated papers.
novations (Boons and Ludeke-Freund, 2013) are connected with BM After this, for BM 301, BMI 109, SBM 67, and SBMI 49 papers were
adoption, redesign, adjustment, and improvement (Schaltegger remaining. After removing papers due to duplication and further
J. Shakeel et al. / Journal of Cleaner Production 261 (2020) 121201 5

Fig. 1. Research method flowchart.

screening was performed based on the title and abstract and 4. Analysis
irrelevant papers removed. This process is resulting in 104 papers
for BM, 68 papers for BMI, 46 papers for SBM, and 30 papers for All selected 61 articles were thoroughly read and assessed for
SBMI. In total, 248 papers remained for articles eligibility. the proposed definitions and inclusion of components for BM, BMI,
As a next step, the manuscripts were independently reviewed for SBM, and SBMI. The definition and components of each article are
their eligibility. Only papers that focused on classifying components analysed for a comprehensive examination of the proposed
and conceptualise definitions for BM, BMI, SBM, and SBMI were frameworks. Each framework was further segregated based on
selected in the present study. In the last step, articles related to book proposed definitions, components, and associated analogical terms.
chapters, textbooks, doctoral thesis, master dissertation, working A more in-depth analysis was performed to scrutinise the link be-
papers, and non-English papers were excluded. As a result, a total of tween BM, BMI, SBM, and SBMI. All the proposed components in
61 papers, including 30 papers for BM, 24 papers for BMI,15 papers for BM were mapped in the articles of BMI, SBM, and SBMI, and they
SBM, and ten papers for SBMI from scholarly journals, were selected. have been validated through experts.
6 J. Shakeel et al. / Journal of Cleaner Production 261 (2020) 121201

The result revealed that out of 61 selected reports, more than 80 5. Results and discussion
% had used value as a major theme for all selected articles. The
papers for the BM analysis show three converged research streams. This section illustrates findings from the comprehensive anal-
First, proposing definitions and most cited definitions dated back ysis by classifying the components for BM, BMI, SBM, and SBMI that
by Timmers (1998) and as latest as by Geissdoerfer et al. (2018). are overlapped and used by other authors for further con-
Second, proposing a framework and minimum segregation can be ceptualisation. This section also shows how analogous definitions
seen in its break down as a value proposition, creation, delivery, and and terms of each concept are distinguished based on the compo-
capture (Richardson, 2008), while other researchers identify it nents. Furthers previous literature on SBMI tools and approaches
differently as value architecture and value finance (Al-Debei and has been scrutinised for developing a research gap and future
Avison, 2010). The analysis revealed that most cited frameworks research questions.
are proposed by Osterwalder and Pigneur (2010) not only for BM
(Batocchio et al., 2017) and BMI but also for SBM (Lozano, 2018) and 5.1. Anatomy of SBMI
SBMI (Joyce and Paquin, 2016). Lastly, the role of BM for further
business model context has been explored through differentiation The term “Sustainable Business Model Innovation (SBMI)” has
phases (Wirtz et al., 2016), such as BM for e-business (Gordijn and been anatomised into four concepts: BM, BMI, SBM, and SBMI. In
Akkermans, 2001), BM for innovation (Chesbrough and this study, the most holistic conception connecting BM, BMI, SBM,
Rosenbloom, 2002), BM for sustainability (Boons and Lüdeke- and SBMI provided by Geissdoerfer et al. (2018) has been re-
Freund, 2013). synthesise to clarify the basic underlying principles for SBMI. The
For BM, Osterwalder and Pigneur (2010) proposed a framework definitional breakdown consists of three constituents, including
that includes nine key components for value creation, delivery, and components, definitions, and related analogies based on various
capture. Wirtz et al. (2016) provided a detailed exploration in the conceptual definitions offered by different scholars.
review of BM components used by various authors based on the
intensity and spectrum of the components used. Based on their 5.1.1. Value: derivative philosophy of BM
analysis, only 30 % of studies have demonstrated comprehensive BM has been described as the architecture of the product, in-
utilisation of the BM components. Most interestingly, BMI is formation flow, description of business roles and actors, probable
considered no different from BM. It has been considered as adap- benefits for numerous actors, and a source of revenue. BM concept
tation/changing existing BM through innovation and aims at allows generalizing value from customers and value chain aids for
revamping BM through such changes (Johnson et al., 2008). The the required structure and implementation of the BM sub-
concept of BMI entirely originated from BM, and the literature components, including channels, activities, and processes
seems to converge to the concept of innovation when researchers (Osterwalder et al., 2014). Other factors assess the planning and
illustrated as most imperative to organisations (Johnson et al., operational potential of an organisational entity, such as resources,
2008). However, comparing the papers of BM and BMI, no signifi- capabilities, and strategic intent of the organisation (Casadesus-
cant differences in components and sub-components are found. Masanell and Ricart, 2010). The definitional concept for BM has
According to the analysis, the BMI concept fully based on the been clearly defined with some extant to the agreements on the
concept of BM (Chesbrough, 2010) and the only exception is that of partial characteristics (Wirtz et al., 2016). However, the essential
newness (Clauss, 2017) to any or all components of BM components are proposed and acknowledged by various authors as
(Geissdoerfer et al., 2018). So far, the research stream on BMI has a value proposition, value creation, value delivery (also used as
been focused on the development (Foss and Saebi, 2017), review value network), and value capture (Geissdoerfer et al., 2018).
research (Schneider and Spieth, 2013), taxonomy (Remane et al., The majority of the definitions demonstrated the structural
2017) and measurement scale (Clauss, 2017). The taxonomy pro- nature of BM through essential components from a static point of
posed by Remane et al. (2017) divided into four meta-components and dynamic point of view. The distinction between both of these
as a value proposition, creation, delivery, and capture, whereas point of view is that the former consider the BM as an absolute
Clauss (2017) unified these components into three components conception based on its essential components, and the latter
namely value proposition, creation, and capture. Both of these scrutinise it from the conception of constant change and innova-
studies have an emphasis on innovation. tion. These existing studies have utilised the essential components
Analysis of SBM and SBMI literature revealed that the field is differently. The most common framework to BM is introduced by
more segregated in terms of defining its sustainable components (Richardson, 2008) as a value proposition, value creation and de-
such as archetypes (Bocken et al., 2014), patterns (Ludeke-Freund livery, and value capture. Various others studies have introduced
et al., 2018), and components (Joyce and Paquin, 2016). In SBM multiple value forms from different perspectives such as corporate
and SBMI research areas, the most cited value elements/compo- strategy (Yip, 2004), network view model (Voelpel et al., 2004) and
nents are proposed by Richardson (2008) as a value proposition, material or non-material resources (Demil and Lecocq, 2010). The
value creation and delivery, and value capture. The most cited are literature has two research paradigms for BM. The first paradigm
the archetypes of Bocken et al. (2014). SBM and SBMI are an over- identified the logic of the firm, objectives and pertinent essential
lapping concept, and wherever authors discuss SBM, innovation value creation purposes, including value creation, proposition, de-
incorporated. Various scholars have defined SBMI, and all concepts livery, and capture (Richardson, 2008). The second paradigm
stimulated with value, innovation, and sustainability issues from focused on identifying its components that make up its activities
social, economic, and environmental aspects. The more holistic and processes and its impact on its performance (Wells, 2016). The
definitional interrelated concept of BM, BMI, SBM, and SBMI is review study conducted by Wirtz et al. (2016) differentiated BMs
provided by (Geissdoerfer et al., 2018). Despite differences in into three components based on customer and markets, strategic
components selection, sustainability, value, and innovation are and value creation. This differentiation might be useful for the
seen to be vital in two-third of papers. Anatomy for the concept of firm’s strategic objectives, yet they did not promulgate the true
BM, BMI, SBM, and SBMI has been identified based on the literature essence of any BM. Based on the definitions and concepts proposed
analysis. The theory-practice gap has been identified and future by various authors, the “value” has been deduced as a basic facet of
research questions have been developed. any BM, and without it, no BM can inculcate and achieve its
objective in true essence.
J. Shakeel et al. / Journal of Cleaner Production 261 (2020) 121201 7

5.1.2. Innovation and value: derivative philosophy of BMI sustainable value capture. When the term SBM coined, the under-
Various authors have acknowledged different definitions and lying purpose was to transform BM into a sustainable economic
components for BMI. But to date, the scholar is still struggling to system and to integrate sustainability considerations to their
provide a consolidate conceptualisation of BMI (Foss and Saebi, business entities and to help companies to achieve sustainability
2017). BMI literature diverges into two research streams: the first goals (Wells, 2013).
one requires a complete reinvention of BM to dynamically trans-
form to BMI (Geissdoerfer et al., 2018), and others consider incre- 5.1.4. Sustainability, value and innovation: derivative philosophy of
mental adaption and fine-tuning of BM to bring the change and SBMI
innovation (Girotra and Netessine, 2014). Both research streams are One aspect is evident from the literature that SBM research does
dominated by the term “innovation” that is analogous to the terms not last for too long to the sphere of the conceptualizing phase and
such as advancement, change, replacement, technology, trans- quickly move to the agenda of incorporating innovation into its
formation, and creating new mechanisms. Our results are aligned sustainability agenda. The reason could be innovation on the BM
with the review of Foss and Saebi (2017) that the BMI definitions level is vital to support revenue mechanisms and sustainability
are dominated by the BM components. Based on the above dis- issues to leverage sustainable solutions (Abdul-Rashid et al., 2017).
cussion, the true essence of BMI is comprehended based on It has escalated another sub-concept of BM, i.e., SBMI. In literature,
“innovation”, which is analogue to the terms as “new” or “change”. the SBM concept seems to originate within the boundary of BM.
Those firms seeking to adapt, innovate, reinvent and transform However, the literature lacks in the categorisation of a truly SBM
their BM, needs to bring the new changes to each of their compo- concept. One research paradigm persistently focusing on the future
nents for the successful implementation of BMI. Therefore, the of SBM (Schaltegger et al., 2016), while others do not segregate it
concept of BMI has been deduced as the extension of BM concept of with innovation (Bocken et al., 2014). The reason might be re-
“value” and “innovation”. BMI has been proposed with the com- searchers are delusional on the fact that SBM cannot achieve sus-
ponents of value proposition innovation, value creation, and de- tainability without innovation.
livery innovation and value capture innovation. SBMI deals with the transformation towards SBM. As a subset of
the SBM and BMI field, this concept has started recently. The defi-
5.1.3. Sustainability and value: derivative philosophy of SBM nition in the literature deals with the modification of the traditional
The BM in the context of sustainability underpins by the term BM with specific goals and objectives added aiming at sustain-
“value creation” logic of the firm. It has been argued to address ability and focus of value proposition, creation and delivery, and
social and environmental damage by designing a BM that creates capture. Corresponding to the discussion on BMI, Geissdoerfer et al.
value (Carayannis et al., 2015) as all sustainability issues have a (2018) explained four types of SBMI:
substantial impact on the function of BM (Gorissen et al., 2016).
When the SBM concept originated, its purpose was to transform i. New SBM start-ups: these are new organisations with SBM
into a sustainable economic structure and as a means to achieve elements into it.
sustainability issues (Wells, 2013). However, with time, the SBM ii. SBM modification: the components of existing BM changed
concept has been acknowledged as a means to create value for all according to sustainability parameters.
key stakeholders and possess a long-standing view to sustainability iii. SBM diversification: for this, without changing in the exist-
(Geissdoerfer et al., 2018) and generating value at an economic, ing BM, the additional SBM established with sustainable
environmental and social level (Evans et al., 2017). Increasingly, value into it.
SBM is seen as a source to create a competitive edge (Porter and iv. SBM acquisition: for such models, sustainable businesses
Kramer, 2019). It is being argued that the concept could ulti- identified, acquired and integrated into the organisations.
mately supplant BM concept the way sustainable competitive edge
has supplanted competitive edge (Grant, 2016). Its definitional SBMI is underpinned with sustainability and innovation and
parts integrate different characteristics such as stakeholders incorporates into major components of the value of BM (see
(Geissdoerfer et al., 2018), social and environmental priorities Table 1). As shown in Table 1, it can be inferred that SBMI innova-
(Joyce and Paquin, 2016), and economic value, resource efficiency, tion is a subset and overlapping concept which is fundamentally
and responsible consumption (Bocken et al., 2014). based on the BM concept and takes its characteristic of the SBM and
As far as SBM concerned, the literature streams seem too diverse BMI. The philosophy of SBMI has fundamentally derived its com-
to the conceptualisation of SBM. One stream focuses on defining it ponents from BM, and metrics stems from an SBM and BMI.
(Geissdoerfer et al., 2018), while others are struggling to align it The above anatomy represented in Fig. 2 demonstrates all
with the strategic organisational architecture of value proposition, possible logical relations between different subsets of BM. Ac-
creation and delivery, and capture (Boons and Ludeke-Freund, cording to the literature classification, it has been concluded that
2013). SBM integrates sustainability as an essential element of SBMI based on the core principles of BM and company logic
their value proposition, creation, and delivery and capture grounded on bases of BM components as this fact apprised by
(Abdelkafi and Taeuscher, 2016). It is argued that they go beyond various scholars. The basic framework elements for any BM include
the nexus of creating economic benefits and embrace other forms a value proposition, creation and delivery, and capture mechanism.
of value, such as environmental and social for a wide range of The notion of BMI and SBM is the subset of any BM. For instance, not
stakeholders (Bocken et al., 2013). The SBM concept generally en- all kind of BM are suitable changes/adaptability, and they might be
compasses a triple bottom line approach that is the true essence of context-specific depends on the innovation and sustainability
SBM, but the scholars seem to be overly indulged with the sus- aspect they incorporate into their value components. In such cases,
tainability concept that the true essence of BM has not been fully they merely stand as a traditional prototype of a BM.
recognised. The researchers need to be cautious while designing On the contrary, BM is the representation of the organisational
conceptual frameworks, taxonomies and measurement ontologies strategy and the way they put a strategy into practice (Casadesus-
for SBM, as the concept should be within the nexus of BM essence, Masanell and Ricart, 2010), as a result of the decisions to either
i.e., “value”. SBM incorporates sustainable value, which can be innovate (Teece, 2010) or incorporate sustainability perspective
segregated into three components of BM, namely as a sustainable (Stubbs and Cocklin, 2008), is merely a strategic choice. It can be
value proposition, sustainable value creation, and delivery and argued that whatever the firm’s modus operandi for achieving its
8 J. Shakeel et al. / Journal of Cleaner Production 261 (2020) 121201

Table 1
Anatomy of the sustainable business model innovation.

Research field Component Definition Analog

BM Value proposition, A business model is a characterization Resources, capabilities, and strategy


value creation, and and interaction between its (Casadesus-Masanell and Ricart, 2010)
delivery, and value components for a value proposition,
capture (Wirtz creation, delivery, and capture to create
et al., 2016) a competitive advantage.
SBM Sustainable values A business model that integrates multi- Stakeholder (Boons and Ludeke-Freund, 2013),
(Bocken et al., stakeholder view aims at the creation of social and environmental priorities (Stubbs and
2013) based on the monetary and non-monetary value for Cocklin, 2008), and economic value (Evans et al.,
value proposition, stakeholders and holds a long-term 2014).
value creation, and perspective.
delivery, and value
capture (Abdelkafi
and Taeuscher,
2016).
BMI New/change value The transformation of one business Technology (Chesbrough, 2010), advancement
proposition, new/ model to another to inculcate (Chesbrough, 2007), replacement (Mitchell and
change value innovation and can affect either the Coles, 2003), respond to environmental change,
creation, and entire business model or individual or a creating new mechanisms (Osterwalder and
delivery, and new/ combination of its components. Pigneur, 2010), transformation (Geissdoerfer
change value et al., 2016), and incremental and radical
capture (Lindgardt changes.
et al., 2012)
SBMI New/change It deals with the modification of a New/changes ways for reduced environmental
sustainable value business model to a more sustainable and social impact (Schaltegger et al., 2016),
through value business model. This comprises either societal and sustainability issues (Loorbach and
proposition, value the creation of an exclusively new Wijsman, 2013), stakeholders, and sustainable
creation, and business model or changes the existing development (Roome and Louche, 2016).
delivery, and value business model to innovatively address
capture sustainability issues for its stakeholders
(Geissdoerfer et al., for creating a long term sustainable
2018). competitive advantage. The change
involves modification to its
components.

desired objectives, it cannot be designed outside the nexus of BM. into their strategy, have common grounds for value creation
Even if the choice is to innovate a BM through transformation, (Schaltegger et al., 2016), and sustainability issues that can change
diversification, entirely new start-up or/and acquisition the competitive business environment. As a result, SBM cannot be
(Geissdoerfer et al., 2018), the essence of BM purpose would be the designed without incorporating BM components and sustainability
same, namely to propose, create, deliver and capture value. As issues. SBM components are based on the sustainable value and can
previously discussed, BMI components are based on the notion of be deliberated through the components of sustainable value
value innovation and further elaborated through value proposition proposition, sustainable value creation and delivery, and sustain-
innovation, value creation innovation and delivery, and value cap- able value capture.
ture innovation (Clauss, 2017). SBMI is an overlapping conception of BMI and SBM. The theo-
SBM is designed by integrating a sustainability perspective retical grounds for SBMI are based on underpinning BM value
(Schaltegger et al., 2012). Existing literature on this topic creation logic but incorporate sustainable value and value innova-
entrenched in the concept of BM, yet the different approaches used tion. This rationale based on the analogies between BMI and SBM,
by authors in an attempt to incorporate sustainability management such as environmental concern and incremental change, economic
value and creating a new mechanism, and incorporating stake-
holders and environmental changes. For instance, the firm strategic
intent to align environmental, social, and economic value demands
to adapt their BM accordingly. To develop SBMI, it does not take all
of what constitutes an ideal BMI or SBM. SBMI based are either
some of the BMI or SBM concepts. From the viewpoint of
Geissdoerfer et al. (2016), BMI was defined either a process of
alteration from one BM to another, or merger or acquisition, or
entirely new BM. While SBM was described as incorporating social,
economic and environmental value, the inclusion of stakeholders,
value network with a new design, governance, and purpose and
enable innovation towards SBM (Yang et al., 2017). From the above
conception, SBMI has emerged through BMI and SBM. It depends
on the firm’s strategy on how to balance between innovation and
sustainability aspects. Technological firms might be able to give
more weight to their innovation capabilities, whereas agriculture
food products and manufacturing firms focused on generating
environmental value and economic value would tilt more towards
Fig. 2. A derivative philosophy of Sustainable Business Model Innovation.
sustainability. Creating a balance between innovation and
J. Shakeel et al. / Journal of Cleaner Production 261 (2020) 121201 9

sustainability is the key to success to respond to the dynamic 5. Another study conducted by Schaltegger et al. (2012) identified
environment. four SBMI pillars: value proposition, customer relationship,
business infrastructure, and financial aspects. They also
5.2. SBMI components acknowledged the business case drivers for sustainability as
costs and cost reduction, risk and risk reduction, sales and profit
Scholars have scrutinised the components of BM, BMI, and SBM. margin, reputation and brand value, attractiveness as an
Various tools and approaches have been developed to conceptu- employer, and innovative capabilities. The pillars define the
alise SBMI components. As from the previous section, it has been logic of companies in more general terms. Though these SBMI
clarified that SBMI derives its philosophy from BM, BMI, and SBM. components map the same as the BMC sub-components com-
The most cited framework for BM is proposed by Osterwalder et al. ponents, yet the sustainability aspect has been taken as a more
(2005) named as Business Model Canvas (BMC). Based on this voluntary activity.
framework following tools and approaches have been discussed to 6. França et al. (2017) developed a Framework for Strategic Sus-
select components and sub-components for SBMI. tainable Development (FSSD). This framework explores how the
FSSD could inform business model innovation and design by
1. A significant contribution in SBMI literature has been made by combining it with the BMC and supplementary concepts such as
Joyce and Paquin (2016), who introduced Triple-Layered Busi- creativity techniques, value network mapping, life-cycle
ness Model Canvas (TLBMC), an extension to the original BMC of assessment, and product-service systems. The frameworks
Osterwalder et al. (2005). They have used nine sub-components have also used nine sub-components and conceptualise it with
for conceptualizing SBMI that are originally based on three sustainability and innovation. The study was conceptualised for
components, namely: value proposition, value creation & de- qualitative assessment.
livery and value capture. They added two layers of environ- 7. Boons and Lüdeke-Freund (2013) specified normative re-
mental layers based on the lifecycle perspective and social layers quirements for successfully marketing sustainable innovations
grounded on a stakeholder perspective. They have extended based on four elements of BM components, i.e., value proposi-
components based on the original components for the social tion, supply chain, financial model, and customer interface. The
and environmental layers. The three layers explicitly generate framework only links sustainable innovation with four compo-
multiple values, i.e., economic, social, and environmental. This nents, thus providing the limited view of SBMI.
approach provides a more holistic and integrated view that 8. One of the detailed taxonomy to consolidate the domain of SBMI
supports a more sustainable BM. However, the components practices and research was presented by Lüdeke-Freund et al.
have only been scrutinised from the sustainability perspective (2018) for theory development. They synthesised and consoli-
and excluded the value and innovation aspect. dated literature and provided a more detailed, broader, and
2. One of the high cited work for SBMI has been offered by Bocken, more comprehensive taxonomy than any classification of SBM.
N.M. et al. (2014) as archetypes. These archetypes have been Their classification based on sustainable value creation
developed based on a value proposition, value creation & de- demonstrated that SBM could solve problems related to
livery and value capture. Eight archetypes have been proposed, ecological, social, and economic issues. The classification is more
several of which are rooted in the perspective of optimization. tiled towards social innovations and does not specify the sub-
Though all archetypes have been defined based on BMC com- components for each classification.
ponents, yet only limited examples have been provided on how
each component helps to integrate sustainability innovation. The Table provides an overview of the components being ana-
These archetypes might be a good starting point on how to lysed in previous frameworks. These frameworks predominantly
integrate sustainable value innovation, but the detailed guiding used components, and sub-components that can be grouped into
framework for incorporating sustainable value innovation hav- three main components, namely value proposition, value creation
ing been missing. and delivery, and value capture. All these components have been
3. The study conducted by Rauter et al. (2017) developed a con- examined with the other concepts such as value, sustainability and
ceptual framework aiming to increase the understanding of innovation (detailed has been provided in Appendix A).
concerning drivers in developing SBM and shedding light on From the above anatomy, SBMI can be configured on the bases of
how sustainability principles can be integrated into a BM. the sustainable value innovation and comprised of components: Sus-
framework used four-building components as product, tainable Value Proposition Innovation (SVPI), Sustainable Value
customer interface, infrastructure management, and financial Creation, and Delivery Innovation (SVC&DI) and Sustainable Value
aspects. These components are further divided into nine com- Capture Innovation (SVCI), as illustrated in Fig. 3. From the litera-
ponents. The framework for Strategic Sustainable Development ture review, the definition for each component of SBMI has been
(FSSD) was utilised to explore the drivers that companies may proposed based on sustainable value innovation and sub-
encounter when incorporating sustainability innovation into components (see Table 2) as followed:
their BM. The framework has linked components with sustain-
ability and innovation concept through ten case analysis. 1. Sustainable Value Propositions Innovation (SVPI) is defined as a
However, this study missed the opportunity to develop detail firm’s promise to its customers by tapping into new opportu-
guidelines based on components. nities and creating long term relationships with its customers
4. Upward and Jones (2016) provides a visual template based on and society.
the “strongly sustainable business model ontology”. It proposes 2. Sustainable Value Creation & Delivery (SVC&DI) is defined as
a modelling technique-oriented towards stakeholders to enable the firm’s capability to organises value chain networks by
‘flourishing’ living ecosystems and organised social systems. It managing resources, capabilities, activities, and partnerships
has identified Value proposition, value creation and delivery and relative to customers, competitors, and collaborators.
value capture as main components. The sub-components are 3. Sustainable Value Capture Innovation (SVCI) is illustrated as a
conceptualised based on BMC components. These components firm’s ability to capture environmental, social, and economic
have not been discussed how sustainability and innovation value by designing new sustainable revenue models and cost
could be integrated into these sub-components. structures.
10 J. Shakeel et al. / Journal of Cleaner Production 261 (2020) 121201

Fig. 3. Framework for sustainable business model innovation.

5.3. Research gaps on inputs. The main objective is to enhance the output i.e.
sustainability performance at environmental, social and
In this section, a research gap in the following areas of SBMI that economic levels. The resulting output plays a crucial role in
requires to be addressed for further development in the developing a feedback loop based on the success or failure of
theoretical-implementation gap: implementing SBMI. However, the role of the feedback loop
with the external environment, i.e. Stakeholders and the
(1) Metrics for SBMI; internal environment from the perspective of SBMI compo-
(2) Interdependent nature of SBMI components; and nents, is still an unexplored area of research.
(3) Feedbacks loops from the external environment.
1. Due to the mounting challenges related to global warming
and the revolution of industry 4.0, the firms need to develop 5.4. Research questions
their guidelines based on a green strategy that contributes to
green innovation (Song and Yu, 2018). The scholars have The main objective of this paper is to improve the comprehen-
acknowledged the positive linkage between value, innova- sible understanding of SBMI components with a detail investiga-
tion and sustainability. The conceptualisation for SBMI is tion of the underlying foundation of the concept with already
merely based on BMC and other frameworks. These tools establishing fields such as BM, BMI, and SBM. The derivate phi-
have been developed to address the sustainability aspect, but losophy has been identified, which has led to address the theory-
most of these frameworks don’t provide detail guiding practice research gaps related to SBMI literature that is still mak-
principles for practitioners to develop their BM based on ing its implementation not viable. The following research question
sustainable value innovation. Therefore, literature still lacks is derived from helping the practitioners to bridge the theory-
in developing metrics for SBMI that drive its philosophy from practice gap in the implementation of SBMI.
BM, BMI and SBM.
2. The interdependent nature of BM components is undisputed, 1. What are the metrics for SBMI that drive its philosophy from
and changes in one BM component will bring the change into BM, BMI and SBM based on three components value proposi-
another component (Teece, 2010). These interdependencies tion, value creation and delivery and value capture?
can easily become so complex that a minor event in one 2. How each of these components is interdependent?
component may amplify into serious unintended conse- 3. How do organisations develop feedback loops with the external
quences elsewhere in the organisation. These components environment based on a system-level approach?
have to be coherent and internally aligned (Ritter, 2014)
concerning sustainability, innovation and value. For instance,
change in a value proposition for sustainability would have 6. Conclusions
to be amplified with the creative content. However, in the
SBMI literature, the interdependent nature of these compo- This study presents a comprehensive view of the derivative
nents based on sustainable value innovation has not been philosophy for SBMI. It provides the underlying philosophy of SBMI
addressed. based on the conceptions and analogies derived from BM, BMI, and
3. For every organisation, contextual boundaries and their SBMs. Little efforts have been put on what configures SBMI. This
coping mechanism to deal with the uncertainty varies. study has facilitated to derive the proposed formwork for SBMI
Boundary spanning nature of a BM affects the dynamics ca- grounded on sustainable value innovation. As SBMI is an emerging
pabilities of a firm. In the context of the system thinking concept, this research has anatomised the conception of SBMI by
perspective, SBMI connects with the more extensive system. analysing detail literature on BM, BMI, SBM, and SBMIs. It helped
For instance, sustainability goals provide an opportunity to the present study to draw the analogies between each of the
resolve problems at the ecological-social level creatively and definitional concepts proposed by various scholars. This study
it requires a transformation in the BM components within identified the following findings:
the internal level. SBMI is influenced through the stake-
holder’s demands (conserve the environment, social well- i) SBMI is designed within the nexus of BM, and value creation
being, shareholder value generations) and resource scarcity is the core logic in developing such models.
(shifting to renewable resources). When the firm responds to ii) SBMI is an overlapping concept and designed by incorpo-
the demands of stakeholders, they transform their process of rating innovation and sustainable value. However, the bal-
value proposition, creation and delivery, and capture based ance between both of them should be preserved to
implement innovation and sustainable value strategy
Table 2
SBMI components.

Components Value proposition Value creation and delivery Value capture

Sub-components: Value Offerings Customer & Customer Capabilities & Partnerships Activities & Channels Revenue models Cost structure
based on BMC markets relationship resources processes
Schaltegger et al. value proposition customer business infrastructure customer financial aspects

J. Shakeel et al. / Journal of Cleaner Production 261 (2020) 121201


(2012) relationship relationship
Rauter et al. (2017) Value Propositions target Customers customer core competency partner Network value Configuration distribution revenue Model cost Structures
Relationships Channel
Boons and Lüdeke- Value Proposition customer interface Supply chain financial model
Freund (2013)
Joyce and Paquin value proposition: customer & customer resources: partners: supplies activities: channels: scale of revenue Cost
(2016) economic value, segments: End of relationships: use materials, and out-sourcing, governance and outreach, models: structure:
Functional value Life, societal phase; End user employees local communities production distribution environmental environmental
culture, benefits; impacts; social
social benefits impacts
Upward and Jones value proposition: target customer relationship: capability: stakeholder; process measure: channel: link revenue: pricing cost: profit;
(2016) Offerings governance resources partnership: activity, value asset: account
Agreement configuration:
Activity
Bocken et al. (2014) value offerings; customer & customer resources partners & activities distribution revenue streams; cost structure
technology and markets; Value for relationship suppliers Channel growth strategies
product features Customer, society
and Environment
Lüdeke-Freund Eco design Social Mission supply Chain supply Chain Closing-the-Loop Eco-design Closing-the-Loop Pricing & Revenue pricing Patterns;
et al. (2018) patterns; Access Patterns Patterns Patterns Patterns; Supply Patterns; Closing- Patterns; Access Patterns; Access Giving Patterns;
Provision Patterns; Chain Patterns; the-Loop Patterns; Provision Patterns Provision Patterns Access Provision Patterns
Service & Cooperative Supply Chain
Performance Patterns Patterns
Patterns;
Community
Platform Patterns
Franca et al. (2017) Value proposition customer segments customer key resources key partners key activities channels revenue stream Cost structure
relationship

11
12 J. Shakeel et al. / Journal of Cleaner Production 261 (2020) 121201

successfully. As the 4th industrial revolution is taking place draft. Abdoulmohammad Gholamzadeh Chofreh: Formal anal-
and emphasis more on sustainability, firms should focus ysis, Methodology, Writing - original draft. Feybi Ariani Goni:
more on creating solutions innovatively, while maximizing Formal analysis, Methodology, Writing - original draft. Jirí Jaromír
value for all stakeholders. Klemes: Formal analysis, Methodology, Resources, Project admin-
iii) SBMI is configured based on sustainable value innovation istration, Writing - review & editing.
and its framework compromised of components: Sustainable
Value Proposition Innovation (SVPI), Sustainable Value Cre- Acknowledgements
ation and Delivery Innovation (SVC&DI), and Sustainable
Value Capture Innovation (SVCI). This research has been supported by the EU project “Sustainable
iv) The organisation cannot rely on the traditional BM model. It Process Integration Laboratory e SPIL”, project No. CZ.02.1.01/0.0/
has to bring sustainability and innovation to address its 0.0/15_003/0000456 funded by EU “CZ Operational Programme
stakeholders, considering it a future paradigm for its existing Research, Development and Education”, Priority 1: Strengthening
BM. capacity for quality research under collaboration agreement with
UTM, Johor Bahru, Malaysia.
This research focused on identifying components of BM, BMI, SBM,
and SBMI and to classify detailed sub-components for further classi- Appendix A. Supplementary data
fication beyond its research scope. Future research should be focused
on identifying sub-components for SBMI as the literature is still Supplementary data to this article can be found online at
segregated and not suitable for developing metrics for empirical https://doi.org/10.1016/j.jclepro.2020.121201.
analysis. SBMI has mainly characterised based on patterns and ar-
chetypes that are hard to generalise in a broader context. Global
References
warming, climatic change, digitalization, poverty, unemployment,
and resource depletion are emerging as a global phenomenon. Abdelkafi, N., Taeuscher, K., 2016. Business models for sustainability from a system
Therefore, SBMI should be more prevalent. But not all firms have dynamics perspective. Organ. Environ. 29 (1), 74e96.
Abdul-Rashid, S.H., Sakundarini, N., Raja Ghazilla, R.A., Thurasamy, R., 2017. The
capabilities to be proactive to changing needs of the environment,
impact of sustainable manufacturing practices on sustainability performance:
thus providing clear guidance on how they can achieve a holistic empirical evidence from Malaysia. Int. J. Oper. Prod. Manag. 37 (2), 182e204.
perspective would be useful for decision-makers. Future research Adams, R., Jeanrenaud, S., Bessant, J., Denyer, D., Overy, P., 2016. Sustainability-
oriented innovation: a systematic review. Int. J. Manag. Rev. 18 (2), 180e205.
might be focused on exploring SBMI successful implementation and
Aghion, P., Veugelers, R., Hemous, D., 2009. No Green Growth without Innovation.
experimentation in different contexts. There is a need to understand Bruegel.
the consequences of the proposed components in the real world. The Al-Debei, M.M., Avison, D., 2010. Developing a unified framework of the business
field of SBM and SBMI lacks its bridge with other areas and requires a model concept. Eur. J. Inf. Syst. 19 (3), 359e376.
Amit, R., Zott, C., 2012. Creating value through business model innovation. MIT
multidisciplinary approach towards developing it as a standalone Sloan Manag. Rev. 53 (3), 36e44.
field (Ludeke-Freund and Dembek, 2017). A study that integrates Aspara, J., Hietanen, J., Tikkanen, H., 2010. Business model innovation vs. replica-
more theories other than resource-based and stakeholder view is tion: financial performance implications of strategic emphases. J. Strat. Market.
18 (1), 39e56.
necessary for future studies. Batocchio, A., Ferraz Minatogawa, V.L., Anholon, R., 2017. Proposal for a method for
The proposed research framework has some various implica- business model performance assessment: toward an experimentation tool for
tions. In the field of BM, the proposed framework has provided a business model innovation. J. Technol. Manag. Innovat. 12 (1), 61e70.
Beattie, V., Smith, S.J., 2013. Value creation and business models: refocusing the
concise conception of SBMI. It would help the academicians and intellectual capital debate. Br. Account. Rev. 45 (4), 243e254.
managers to distinctively visualise SBMI and enable them to Bocken, N., van Bogaert, A., 2016. Sustainable Business Model Innovation for Posi-
investigate the models based on three pillars, namely SVPI, tive Societal and Environmental Impact, Sustainable Development Research at
ICIS: Taking Stock and Looking Ahead. Datawyse/Universitaire Pers Maastricht,
SVC&DI, and SVCI. The literature is currently segregated on
the Netherlands, pp. 107e119.
further sub-components of SBMI. There is a need to define what Bocken, N., Short, S., Rana, P., Evans, S., 2013. A value mapping tool for sustainable
constitutes a sub-component for the framework and the metrics business modelling. Corp. Govern.: Int. J. Bus. Soc. 13 (5), 482e497.
Bocken, N.M.P., Short, S.W., Rana, P., Evans, S., 2014. A literature and practice review
associated with each sub-component. For now, SBMI is a sub-
to develop sustainable business model archetypes. J. Clean. Prod. 65, 42e56.
field of BM. Even so, the future predicts another direction. The Bocken, N., Boons, F., Baldassarre, B., 2019. Sustainable business model experi-
growing development of SBMI research and the importance of mentation by understanding ecologies of business models. J. Clean. Prod. 208,
sustainability will undermine the concept of BM and BMI. Or- 1498e1512.
Boons, F., Ludeke-Freund, F., 2013. Business models for sustainable innovation:
ganisations are currently incorporating sustainability agenda into state-of-the-art and steps towards a research agenda. J. Clean. Prod. 45, 9e19.
its practice not only for the sake of the environment and social Carayannis, E.G., Sindakis, S., Walter, C., 2015. Business model innovation as lever of
issues but for its economic reasons. This study would be helpful organizational sustainability. J. Technol. Tran. 40 (1), 85e104.
Cavalcante, S., Kesting, P., Ulhoi, J., 2011. Business model dynamics and innovation:
in providing an initial understanding of the conceptualisation of (Re)establishing the missing linkages. Manag. Decis. 49 (7e8), 1327e1342.
a theoretical framework to the practitioners. Casadesus-Masanell, R., Ricart, J.E., 2010. Competitiveness: business model recon-
figuration for innovation and internationalization. Manag. Res. J. Iberoam. Acad.
Manag. 8 (2), 123e149.
Declaration of competing interest Chesbrough, H., 2007. Business model innovation: it’s not just about technology
anymore. Strat. Leader. 35 (6), 12e17.
The authors declare that they have no known competing Chesbrough, H., 2010. Business model innovation: opportunities and barriers. Long.
Range Plan. 43 (2), 354e363.
financial interests or personal relationships that could have
Chesbrough, H., Rosenbloom, R.S., 2002. The role of the business model in capturing
appeared to influence the work reported in this paper. value from innovation: evidence from Xerox Corporation’s technology spin-off
companies. Ind. Corp. Change 11 (3), 529e555.
Chofreh, A.G., Goni, F.A., Shaharoun, A.M., Ismail, S., Klemes, J.J., 2014. Sustainable
CRediT authorship contribution statement
enterprise resource planning: imperatives and research directions. J. Clean.
Prod. 71, 139e147.
Jawaria Shakeel: Conceptualization, Data curation, Formal Chofreh, A.G., Goni, F.A., Klemes, J.J., 2018. Sustainable enterprise resource planning
analysis, Investigation, Methodology, Validation, Writing - original systems implementation: a framework development. J. Clean. Prod. 198,
1345e1354.
draft. Abbas Mardani: Conceptualization, Data curation, Formal Chofreh, A.G., Goni, F.A., Zeinalnezhad, M., Navidar, S., Shayestehzadeh, H.,
analysis, Investigation, Methodology, Validation, Writing - original Klemes, J.J., 2019. Value chain mapping of the water and sewage treatment to
J. Shakeel et al. / Journal of Cleaner Production 261 (2020) 121201 13

contribute to sustainability. J. Environ. Manag. 239, 38e47. perspective. Bus. Strat. Environ. 27 (8), 1159e1166.
Clauss, T., 2017. Measuring business model innovation: conceptualization, scale Lu, Z.N., Chen, H.Y., Hao, Y., Wang, J.Y., Song, X.J., Mok, T.M., 2017. The dynamic
development, and proof of performance. R D Manag. 47 (3), 385e403. relationship between environmental pollution, economic development and
Clinton, L., Whisnant, R., 2019. Business model innovations for sustainability. In: public health: evidence from China. J. Clean. Prod. 166, 134e147.
Lenssen, G.G., Smith, N.C. (Eds.), Managing Sustainable Business: an Executive Lubin, D.A., Esty, D.C., 2010. The sustainability imperative. Harv. Bus. Rev. 88 (5),
Education Case and Textbook. Springer Netherlands, Dordrecht, Netherland, 42e50.
pp. 463e503. Ludeke-Freund, F., Dembek, K., 2017. Sustainable business model research and
Comes, S., Berniker, L., 2008. Business model innovation. In: Pantaleo, D., Pal, N. practice: emerging field or passing fancy? J. Clean. Prod. 168, 1668e1678.
(Eds.), From Strategy to Execution: Turning Accelerated Global Change into Ludeke-Freund, F., Carroux, S., Joyce, A., Massa, L., Breuer, H., 2018. The sustainable
Opportunity. Springer Berlin Heidelberg, Berlin, Heidelberg, Germany, business model pattern taxonomy-45 patterns to support sustainability-
pp. 65e86. oriented business model innovation. Sustain. Prod. Consum. 15, 145e162.
De Reuver, M., Bouwman, H., Haaker, T., 2013. Business model roadmapping: a Man, J.C.d., Strandhagen, J.O., 2017. An Industry 4.0 Research agenda for sustainable
practical approach to come from an existing to a desired business model. Int. J. business models. Procedia CIRP 63, 721e726.
Innovat. Manag. 17 (1), 1340006. Massa, L., Tucci, C.L., Afuah, A., 2017. A critical assessment of business model
Demil, B., Lecocq, X., 2010. Business model evolution: in search of dynamic con- research. Acad. Manag. Ann. 11 (1), 73e104.
sistency. Long. Range Plan. 43 (2e3), 227e246. Mitchell, D., Coles, C., 2003. The ultimate competitive advantage of continuing
Evans, S., Rana, P., Short, S., 2014. Final Set of Tools and Methods that Enable business model innovation. J. Bus. Strat. 24 (5), 15e21.
Analysis of Future Oriented, Novel, Sustainable, Value Adding Business-Models Nidumolu, R., Prahalad, C.K., Rangaswami, M.R., 2009. Why sustainability is now the
and Value-Networks, vol. 2. EU SustainValue Project Deliverable, p. 6. key driver of innovation. Harv. Bus. Rev. 87 (9), 56e64.
Evans, S., Vladimirova, D., Holgado, M., Van Fossen, K., Yang, M.Y., Silva, E.A., Nosratabadi, S., Mosavi, A., Shamshirband, S., Zavadskas, E.K., Rakotonirainy, A.,
Barlow, C.Y., 2017. Business model innovation for sustainability: towards a Chau, K.W., 2019. Sustainable business models: a review. Sustainability 11 (6),
unified perspective for creation of sustainable business models. Bus. Strat. En- 1663e1692.
viron. 26 (5), 597e608. Osterwalder, A., Pigneur, Y., 2010. Business Model Generation: A Handbook for
Fleisch, E., Weinberger, M., Wortmann, F., 2015. Business Models and the Internet of Visionaries, Game Changers, and Challengers. John Wiley & Sons, New Jersey,
Things (Extended Abstract). Springer International Publishing, Cham, USA.
Switzerland, pp. 6e10. Osterwalder, A., Pigneur, Y., Bernarda, G., Smith, A., 2014. Value Proposition Design:
Foss, N.J., Saebi, T., 2017. Fifteen years of research on business model innovation: How to Create Products and Services Customers Want. John Wiley & Sons, New
how far have we come, and where should we go? J. Manag. 43 (1), 200e227. Jersey, USA.
Foss, N.J., Saebi, T., 2018. Business models and business model innovation: between Osterwalder, A., Pigneur, Y., Tucci, C.L., 2005. Clarifying business models: origins,
wicked and paradigmatic problems. Long. Range Plan. 51 (1), 9e21. present, and future of the concept. Commun. Assoc. Inf. Syst. 16 (1), 1e40.
Francis, D., Bessant, J., 2005. Targeting innovation and implications for capability Porter, M.E., Kramer, M.R., 2019. Creating shared value. In: Lenssen, G.G., Smith, N.C.
development. Technovation 25 (3), 171e183. (Eds.), Managing Sustainable Business: an Executive Education Case and Text-
França, C.L., Broman, G., Robe rt, K.-H., Basile, G., Trygg, L., 2017. An approach to book. Springer Netherlands, Dordrecht, Netherlands, pp. 323e346.
business model innovation and design for strategic sustainable development. Rauter, R., Jonker, J., Baumgartner, R.J., 2017. Going one’s own way: drivers in
J. Clean. Prod. 140, 155e166. developing business models for sustainability. J. Clean. Prod. 140, 144e154.
Gebauer, H., Saul, C.J., 2014. Business model innovation in the water sector in Remane, G., Hanelt, A., Tesch, J.F., Kolbe, L.M., 2017. The business model pattern
developing countries. Sci. Total Environ. 488, 516e524. database - a tool for systematic business model innovation. Int. J. Innovat.
Geissdoerfer, M., Bocken, N.M.P., Hultink, E.J., 2016. Design thinking to enhance the Manag. 21 (1), 1750004e1750065.
sustainable business modelling process - a workshop based on a value mapping Richardson, J., 2008. The business model: an integrative framework for strategy
process. J. Clean. Prod. 135, 1218e1232. execution. Strat. Change 17 (5-6), 133e144.
Geissdoerfer, M., Vladimirova, D., Evans, S., 2018. Sustainable business model Ritala, P., Huotari, P., Bocken, N., Albareda, L., Puurnalainen, K., 2018. Sustainable
innovation: a review. J. Clean. Prod. 198, 401e416. business model adoption among S&P 500 firms: a longitudinal content analysis
Girotra, K., Netessine, S., 2013. OM forum-business model innovation for sustain- study. J. Clean. Prod. 170, 216e226.
ability. Manuf. Serv. Oper. Manag. 15 (4), 537e544. Ritter, S.K., 2014. Seeing the green side of innovation. Chem. Eng. News 92 (26),
Girotra, K., Netessine, S., 2014. The Risk-Driven Business Model: Four Questions that 24e28.
Will Define Your Company. Harvard Business Press, Harvard, USA. Roome, N., Louche, C., 2016. Journeying toward business models for sustainability: a
Goni, F.A., Chofreh, A.G., Mukhtar, M., Sahran, S., Shukor, S.A., Klemes, J.J., 2017. conceptual model found inside the black box of organisational transformation.
Strategic alignment between sustainability and information systems: a case Organ. Environ. 29 (1), 11e35.
analysis in Malaysian public Higher Education Institutions. J. Clean. Prod. 168, Schaltegger, S., Lüdeke-Freund, F., Hansen, E.G., 2012. Business cases for sustain-
263e270. ability: the role of business model innovation for corporate sustainability. Int. J.
Gordijn, J., Akkermans, H., 2001. Designing and evaluating e-business models. IEEE Innovat. Sustain. Dev. 6 (2), 95e119.
Intell. Syst. 16, 11e17. Schaltegger, S., Ludeke-Freund, F., Hansen, E.G., 2016. Business models for sus-
Gorissen, L., Vrancken, K., Manshoven, S., 2016. Transition thinking and business tainability: a co-evolutionary analysis of sustainable entrepreneurship, inno-
model innovation-towards a transformative business model and new role for vation, and transformation. Organ. Environ. 29 (3), 264e289.
the Reuse Centers of Limburg, Belgium. Sustainability 8 (2), 112e134. Schneider, S., Spieth, P., 2013. Business model innovation: towards an integrated
Grant, R.M., 2016. Contemporary Strategy Analysis: Text and Cases Edition. John future research agenda. Int. J. Innovat. Manag. 17 (1), 1340001-1340034.
Wiley & Sons, Inc., New Jersey, USA. Schwab, K., 2017a. The fourth industrial revolution. http://www.luminariaz.files.
Igarashi, M., de Boer, L., Michelsen, O., 2015. Investigating the anatomy of supplier wordpress.com/2017/11/the-fourth-industrial-revolution-2016-21.pdf.
selection in green public procurement. J. Clean. Prod. 108, 442e450. (Accessed 10 June 2019).
International Energy Agency, 2016. World Energy Outlook 2016. International En- Schwab, K., 2017b. The global competitiveness report 2017-2018. accessed. http://
ergy Agency, Paris, France. www3.weforum.org/docs/GCR2017-2018/05FullReport/
Ireland, R.D., Hitt, M.A., Camp, S.M., Sexton, D.L., 2001. Integrating entrepreneurship TheGlobalCompetitivenessReport2017%E2%80%932018.pdf. (Accessed 10 June
and strategic management actions to create firm wealth. Acad. Manag. Exec. 15 2019).
(1), 49e63. Shafer, S.M., Smith, H.J., Linder, J.C., 2005. The power of business models. Bus. Horiz.
Johnson, M.W., Suskewicz, J., 2009. How to jump-start the clean-tech economy. 48 (3), 199e207.
Harv. Bus. Rev. 87 (11), 52e60. Sommer, A., 2012. Managing Green Business Model Transformations. Springer,
Johnson, M.W., Christensen, C.M., Kagermann, H., 2008. Reinventing your business Heidelberg, Germany.
model. Harv. Bus. Rev. 86 (12), 57e68. Song, W., Yu, H., 2018. Green innovation strategy and green innovation: the roles of
Jolink, A., Niesten, E., 2015. Sustainable development and business models of en- green creativity and green organizational identity. Corp. Soc. Responsib. Envi-
trepreneurs in the organic food industry. Bus. Strat. Environ. 24 (6), 386e401. ron. Manag. 25 (2), 135e150.
Joyce, A., Paquin, R.L., 2016. The triple layered business model canvas: a tool to Spieth, P., Schneckenberg, D., Ricart, J.E., 2014. Business model innovation - state of
design more sustainable business models. J. Clean. Prod. 135, 1474e1486. the art and future challenges for the field. R D Manag. 44 (3), 237e247.
Kiron, D., Kruschwitz, N., Haanaes, K., Reeves, M., Goh, E., 2013. The innovation Stubbs, W., Cocklin, C., 2008. Conceptualizing a "sustainability business model, 2,
bottom line. MIT Sloan Manag. Rev. 54 (3), 1e6. 21. Organization & Environment, pp. 103e127.
Koen, P.A., Bertels, H.M.J., Elsum, I.R., 2011. The three faces of business model Teece, D.J., 2010. Business models, business strategy and innovation. Long. Range
innovation: challenges for established firms. Res. Technol. Manag. 54 (3), Plan. 43 (2e3), 172e194.
52e59. Timmers, P., 1998. Business models for electronic markets. Electron. Mark. 8 (2),
Kuratko, D.F., Hornsby, J.S., Goldsby, M.G., 2011. Innovation Acceleration: Trans- 3e8.
forming Organizational Thinking. Pearson Higher Education, New Jersey, USA. Upward, A., Jones, P., 2016. An ontology for strongly sustainable business models:
Lindgardt, Z., Reeves, M., Stalk, J., George, Deimler, M., 2012. Business Model defining an enterprise framework compatible with natural and social science.
Innovation: when the Game Gets Tough, Change the Game. Own the Future: 50 Organ. Environ. 29 (1), 97e123.
Ways to Win from the Boston Consulting Group, pp. 291e298. Voelpel, S.C., Leibold, M., Tekie, E.B., 2004. The wheel of business model reinven-
Loorbach, D., Wijsman, K., 2013. Business transition management: exploring a new tion: how to reshape your business model to leapfrog competitors. J. Change
role for business in sustainability transitions. J. Clean. Prod. 45, 20e28. Manag. 4 (3), 259e276.
Lozano, R., 2018. Sustainable business models: providing a more holistic Wells, P., 2013. Sustainable business models and the automotive industry: a
14 J. Shakeel et al. / Journal of Cleaner Production 261 (2020) 121201

commentary. IIMB Manag. Rev. 25 (4), 228e239. worldbank.org/curated/en/239271500275879803/The-little-green-data-book-


Wells, P., 2016. Economies of scale versus small is beautiful: a business model 2017. (Accessed 15 May 2019).
approach based on architecture, principles and components in the beer in- World Economic Forum, 2019. Global risks report 2019. www3.weforum.org/docs/
dustry. Organ. Environ. 29 (1), 36e52. WEF_Global_Risks_Report_2019.pdf. (Accessed 15 May 2019).
Wirtz, B.W., Pistoia, A., Ullrich, S., Gottel, V., 2016. Business models: origin, devel- Yang, M., Evans, S., Vladimirova, D., Rana, P., 2017. Value uncaptured perspective for
opment and future research perspectives. Long. Range Plan. 49 (1), 36e54. sustainable business model innovation. J. Clean. Prod. 140, 1794e1804.
Witjes, S., Lozano, R., 2016. Towards a more Circular Economy: proposing a Yip, G.S., 2004. Using strategy to change your business model. Business Strategy
framework linking sustainable public procurement and sustainable business Review, 15 (2), 17e24.
models. Resour. Conserv. Recycl. 112, 37e44. Zott, C., Amit, R., Massa, L., 2011. The business model: recent developments and
World Bank, 2017. The little green data book 2017. http://www.documents. future research. J. Manag. 37 (4), 1019e1042.

You might also like