UNIT 3: Make informed decision

❖ Analyse and review recommendations in line with the

business goals and identified specific problem
❖ Select the best decision
❖ Design an implementation plan in accordance with the
decision made
 Outcome 3.1: Analyse and review recommendations in line with
the business goals and identified specific problem.
Recommendation refers to a suggestion about what should be done to improve the
situation.
Recommendation review refers to reformulating recommendations in line with the
recommendation

Recommendations analysis should be done in line with the business goals and
identified specific problem by responding to the following questions:

✓ Are recommendations relevant?

✓ What are their implementation scenarios?
✓ Are recommendations effective?
✓ Are recommendations feasible?
1. Relevance:

✓ Are recommendations relevant or significant to the

business?
✓ Are those recommendations in line with the business
goals?
 2. Implementation scenario:

a. Human resources:
b. Timeframe:
✓ Who should be involved in ✓ In which period the recommendation will
be implemented?
implementation of recommendations?
✓ It refers to the time consideration
✓ What are the required skills? including deadlines given to the
implementation of recommendations.
c. Cost means and conditions:
d. Effect, impact:
✓ What is the budget required to ✓ Are the recommendations going to help
implement a recommendation? the business in making a difference to
✓ What are other additional resources the problem it wanted to address?
the business needs to effectively
implement recommendations?
3. Effectiveness:

At which extent the recommendations will help the

business to achieve the specific objectives set?
4. Feasibility:

Are the recommendations realistically possible to implement considering

the available business resources, government regulations, economic
situations, customer’s needs, socio culture, environment protection, and
business ethics?
 RECOMMENDATION ANALYSIS MATRIX.

rele Hum Cost, Timefra Effect, Effectiv feasibilit

van an means me impact eness y
ce Reso and
Criteria
urce conditi
ons
Recommendation
s
Recommendation
1
Recommendation
2
Recommendation
3
 Outcome 3.2: Select the best decision

1. Decision making levels

1. Bottom up decision making approach

2. Up down decision maing approach

➢ In practice, organisations display a mix of both decision making

approach depending on the nature of the decision to be taken.

➢ Many organisations apply decentralized structure in the belief that

those closest to the actions will make better decision.
 2. Decision making process

1. Defining the problem

2. Gathering information and collecting data.
3. Developing and weighing the options
4. Choosing best possible option
5. Take follow up action
6. Plan and execute

Pge 95
 Decision making matrix template

cost time Risk Profit Return Govern Mark Total

Criteria cons asso abilit on ment et
Options traint ciate y investme policy
s d nt
Option 1
Option 2
Option 3

By weighing options, the ranks are used to get the best option
Outcome 3.3: Design an implementation plan in
accordance with the decision made

- Activities and responsible person

- Develop risk mitigation plan

- Develop risk Contingency Planning

- End