Receptionist: Hello, Front Desk (quầy lễ tân). May I help you?
Customer: Hello, this is Room ……….
Receptionist: What is problem, sir/ madam? Customer: Oh, the sink …..is clogged….. Receptionist: I’m sorry to hear that. Đưa ra phương án I’ll send (the electrician/ plumber/ someone) right away. I’ll bring another hair dryer to your room now. Customer: - Oh I’m in a hurry. Please quickly (tôi đang vội/ xin nhanh lên) - How long will he come? Receptionist: I see. In 20 minutes (20 phút nữa) Customer: Thank you Reeceptionist: You’re welcome.