Report on

RATING APP

Submitted in partial fulfilment of the requirements of the

BACHELOR OF ENGINEERING IN COMPUTER

ENGINEERING

Choutele Sahil (A-13)

Ganesh Chikane (A-14)

Name of the Supervisor

Prof. Pallavi Bharambe

Department of Computer Engineering

Shivajirao S. Jondhale College of Engineering,
Dombivli (E)

(Affiliated to University of Mumbai)

(AY 2023-24)

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 CERTIFICATE

This is to certify that the Report on Cloud Computing Project entitled “Rate

App” is a bonafide work of Janmajay Chaudhari(A 53), Omkar More(A

52), Aditya Jambhale(A 39) submitted to the University of Mumbai in partial

fulfillment of the requirement for the award of the degree of “Bachelor of

Engineering” in “Computer Engineering”.

Prof. Pallavi Bharambe

Supervisor

Dr. Uttara Gogate Dr. Pramod Rodge

Head of Department Principal

Cloud Computing Project Approval

This Report on Cloud Computing Project entitled “RATING APPLICATION” by Janmajay

Chaudhari(53), Omkar More(52), Aditya Jambhale(39) is approved for TE (Computer
Engineering) Semester VI during the academic year 2023-24.

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 Examiners

1………………………………………

(Internal Examiner Name & Sign)

2…………………………………………
(External Examiner name & Sign)

Date:

Place:

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 Contents
❖ Introduction

❖ Problem Definition

❖ Software Requirement

❖ Methodology
➢ Functionality

❖ Implementation and output

➢ Steps to demonstrate your mini project application with output

 Conclusion

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 Abstract

In today's digital landscape, rating systems are crucial for guiding consumer decisions and
enhancing service quality across various sectors. However, current rating platforms often
suffer from issues such as oversimplification, lack of context, and susceptibility to biased
feedback. To address these challenges, we introduce RateIt, a mobile application designed to
revolutionize how users provide and interact with ratings. RateIt employs a novel
multifaceted rating mechanism that allows users to assess services based on multiple
dimensions specific to each category, such as timeliness, quality, and customer service in the
context of dining or logistics. This approach not only captures more granular feedback but
also tailors the rating criteria to the nature of the service, thereby providing more meaningful
and actionable insights. The app incorporates machine learning algorithms to detect and
mitigate biased reviews, enhancing the credibility of the ratings. We conducted a series of
usability and effectiveness tests with 500 participants across diverse demographic
backgrounds. Preliminary results indicate that RateIt significantly improves user satisfaction
and decision-making compared to traditional single-dimensional rating systems. Further, the
data collected through RateIt offers service providers robust analytics to pinpoint areas of
improvement and tailor their services accordingly. This paper discusses the design principles,
technological framework, and empirical findings related to the RateIt app, demonstrating its
potential as a transformative tool in the landscape of consumer feedback technologies.

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 Acknowledgment

We hereby declare that the work presented in this Cloud Computing project report entitled,
"RATING APPLICATION" in partial fulfilment for the Degree of "Bachelor of Engineering" in
Computer Engineering. Many people have contributed to our achievements during the project and
we take this opportunity to thank each one of them. First, we would like to thank our Principal Dr.
Pramod Rodge, Head Of Department Dr. Uttara Gogate & our project guide Prof. Reena Deshmukh
who has extended all her valuable guidance, help and constant encouragement through the various
difficult stages involved in the development of the major project and helped us a ton by being the
project guide. Without their willing disposition, spirit of accommodation, frankness, timely
clarification and above all faith in us, this project could not have been completed in due time.

Janmajay Chaudhari (53)

Omkar More (52)

Aditya jambhale (39)

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1.1 Introduction
In the digital age, where choices are plentiful and user expectations are high, the importance
of reliable and insightful consumer feedback cannot be overstated. Rating apps serve as
pivotal tools for both users and service providers, offering insights that help shape business
strategies and consumer decisions alike. Recognizing the need for a more sophisticated and
versatile rating tool, we developed RateMaster, an innovative rating application designed
using Python and Firebase. This combination leverages the powerful, easy-to-read syntax of
Python with the scalable, real-time database capabilities of Firebase, creating a robust
platform that meets the needs of a dynamic user base.

1.2 Problem Definition

1. Lack of Multidimensional Rating Systems: Traditional rating systems typically

offer a single overall score, such as a 1-5 star rating, which fails to provide detailed
insights into various aspects of a service or product. Consumers may find it difficult
to gauge specific attributes like quality, reliability, and customer service, which are
crucial for making well-rounded decisions.
2. Delayed Data Updates: Many existing platforms do not support real-time updates of
ratings and reviews, leading to outdated information that may not accurately reflect
current user opinions or service quality. This delay can affect both consumer choices
and business responses, reducing the system’s overall utility and responsiveness.
3. Security and Privacy Concerns: User trust in a rating platform heavily depends on
how securely personal data is handled and how transparently the process is managed.
Concerns about data breaches, manipulation of ratings, and privacy violations are
prevalent with many existing systems.
4. Scalability and Performance Issues: As user bases grow, many rating systems
struggle to maintain performance without lag or downtime. Scalability is crucial to
manage increased data volume and user traffic effectively without compromising user
experience.
5. Fraudulent Ratings and Lack of Credibility: Platforms often face challenges with
fake reviews and ratings, either inflated by biased parties or deflated by competitors.
Such dishonest practices undermine the credibility of the rating system, leading to
mistrust among users.
6. Inadequate User Engagement and Interface Complexity: Many rating apps do not
engage users effectively, leading to lower participation rates and fewer reviews.
Additionally, complex or unintuitive interfaces can deter users from regularly using
the app.

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1.3 Software Requirement :

➢ Programming Language: Python 3.x

➢ Integrated Development Environment (IDE): PyCharm, Visual Studio Code, or any
Python-supported IDE.
➢ Package Management: Pip for Python package installations.
➢ Database: Firebase Realtime Database to store user data, ratings, and reviews.
➢ Authentication: Firebase Authentication to manage user registration, login, and
security.

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1.4 Methodology

To develop RateMaster, a rating application built with Python and Firebase, a structured
methodology will guide the project from initial conception through to deployment and
maintenance. This methodology ensures the application is robust, meets user expectations,
and incorporates best practices in software development. Here’s a detailed outline of the
methodology to be followed:

1. Requirements Gathering
Objective: Define and refine the project goals and functional requirements based on the needs of the end-users
and stakeholders.
Activities:
Conduct interviews and surveys with potential users and stakeholders.
Define user personas and use cases.
Establish functional requirements, security requirements, performance criteria, and scalability needs.

2. System Design
Objective: Architect the overall system design including the choice of technology stack, database schema, API
design, and user interface layout.
Activities:
Technical Architecture: Choose between a monolithic or microservices architecture based on scalability needs.
Database Design: Design the schema for Firebase Realtime Database to efficiently handle user data, reviews,
and ratings.
API Specification: Develop RESTful API specifications using Flask or Django, which will interact with
Firebase and the frontend.
UI/UX Design: Sketch wireframes and create prototypes of the user interface, focusing on usability and
accessibility.

3. Development
Objective: Develop the application components in line with the design specifications.
Activities:
Backend Development: Code the backend services in Python, integrating Firebase Authentication and Realtime
Database.
Frontend Development: Implement the frontend using React.js or Angular, ensuring it is responsive and
interactive.
API Integration: Connect the frontend with backend services via RESTful APIs.
Mobile Development (if applicable): Develop mobile versions using React Native or Flutter.

4. Testing
Objective: Ensure the application is stable, usable, and secure before deployment.
Activities:
Unit Testing: Test individual components for expected functionality.
Integration Testing: Ensure that the components work together as expected.
Performance Testing: Verify that the application performs well under expected and peak load.
Security Testing: Perform vulnerability assessments and penetration testing.
User Acceptance Testing (UAT): Validate developed app with stakeholders and end-users to ensure it meets
their requirements.

5. Deployment
Objective: Deploy the application in a production environment.
Activities:
Initial Deployment: Deploy the application on Firebase Hosting or another suitable cloud provider.
Continuous Integration/Continuous Deployment (CI/CD): Set up CI/CD pipelines using tools like Jenkins,
GitLab CI, or GitHub Actions to automate testing and deployment.

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1.5 IMPLEMENTATION AND OUTPUT

 Main Frame

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 Error Handling

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 Select Rating

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 Data In Firebase

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1.6 Conclusion

By leveraging the strengths of Python and Firebase, RateMaster provides a robust, secure,
and user-friendly rating platform that caters to the intricate needs of modern consumers and
service providers. With its innovative approach to user feedback and real-time data
processing, RateMaster is poised to become an indispensable tool in the landscape of
consumer review technologies, offering detailed insights that drive smarter consumer choices
and business improvements.

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