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Cancel Culture
A Critical Analysis
Eve Ng
Cancel Culture
Eve Ng
Cancel Culture
A Critical Analysis
Eve Ng
School of Media Arts and Studies
Ohio University
Athens, OH, USA
This Palgrave Macmillan imprint is published by the registered company Springer Nature
Switzerland AG.
The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
Acknowledgments
Like most books, probably, the completion of this one was borne of con-
verging circumstances. In 2019, Jonathan Ong invited me to contribute
to the 20th anniversary issue of Television & New Media, and that 2020
essay became the first academic article on “cancel culture,” in a year when
discussions about the phenomenon surged in U.S. cultural and political
discourse. With my long-time research interests in popular media and dig-
ital cultures, it seemed timely to delve more deeply into the topic. Second,
I happened to be on sabbatical, and am grateful that both my academic
units at Ohio University—the School of Media Arts and Studies and the
Women’s, Gender, and Sexuality Studies Program—allowed me to devote
the 2020–21 academic year to a range of research projects, including, as it
turned out, this one.
When this book was still at the proposal stage, my Palgrave editor,
Camille Davies, was responsive and enthusiastic, fielding my questions and
shepherding me through the bulk of the process, until passing the baton
to Karthika Devi Ravikumar and her competent production team. I also
thank the two anonymous reviewers for Palgrave who expressed confi-
dence in the significance of this project and offered valuable feedback. My
wonderful Ohio University Media Arts and Studies colleague, Laeeq
Khan, graciously shared his indispensable knowledge about research meth-
ods for big data and social media platforms, which helped me frame my
own approaches. And I much appreciate Lynn Comella, Jonathan Gray,
and Emily West providing nuggets of wisdom about completing and pub-
lishing a book.
v
vi ACKNOWLEDGMENTS
1 Introduction 1
Bibliography 11
vii
viii Contents
6 Conclusion137
Bibliography 145
Index149
About the Author
ix
CHAPTER 1
Introduction
comments about people being similar everywhere and music being a way
to bring “connection” and “solidarity.” It was, however, the final remarks
of the member known as RM (Kim Nam-joon) that thrust the group into
a social media firestorm. Recognizing that 2020 was the 70th anniversary
of the start of the Korean War (1950–1953), RM went on to say, “We will
always remember the history of pain that our two nations shared together,
and the sacrifices of countless men and women,” referencing South Korea
and the U.S. as the “two nations.”1
Many mainland Chinese Internet users, or “netizens,” expressed their
anger at the fact that RM did not mention the People’s Republic of China
(PRC), which had also lost many soldiers when it had fought alongside
North Korea. “China sacrificed 360,000 soldiers,” one posted; “Get out.
BTS is dead,” said another. Furthermore, mainland Chinese fans of BTS
were also excoriated for supporting a group that had, according to the
critics, severely insulted their country.2 In addition, various mainland
Chinese media outlets, including official papers of the Chinese Communist
Party (CCP), ran articles sympathetic to the BTS critics. For example, the
CCP’s English-language Global Times noted that “Many Chinese netizens
pointed out that the speech plays up to U.S. netizens, but the country
played the role of aggressor in the war.”3 There were quick consequences
for BTS’s online visibility with several major South Korean corporations,
including electronics giant Samsung removing a special-edition smart-
phone made for BTS from its mainland Chinese website, car manufacturer
Hyundai taking down commercials and other references to BTS from its
Chinese social media accounts, and sportswear company Fila, for which
BTS is a brand ambassador, deleting posts mentioning the band that had
previously been up on its official account on the Weibo social media
platform.4
Like many such recent incidents, after a few days, the outrage on social
media died down; PRC government officials also made more conciliatory
statements. In a regular press briefing on October 12, 2020, Zhao Lijian,
spokesperson for the Chinese Foreign Ministry, responded to reporter
questions about the BTS speech by acknowledging that it had “triggered
controversy, with some Chinese saying online that it’s a matter of national
dignity and calling for a boycott of the products the band endorses,” but
declining to align the Foreign Ministry itself with this position, saying that
“we all should learn lessons from history and look forward to the future,
hold dear peace and strengthen friendship.”5 Still, for the much-hyped
HBO Max reunion special of the cast of the sitcom Friends (NBC,
1 INTRODUCTION 3
1994–2004), which was released over seven months later, BTS’s short
cameo, in which they reminisced about watching the show when they
younger, was cut in the versions that aired on three different mainland
Chinese video platforms (most likely by the platforms themselves, as the
cuts were of slightly variant lengths), demonstrating that the consequences
were ongoing.6
While there are a plethora of examples to choose from, I begin with this
one, as it illustrates multiple threads that this book will address in present-
ing a critical analysis of what has become to be known as “cancel culture.”
One is the prominence of fan cultures in contemporary mediated environ-
ments. While fandom used to be more subcultural and stigmatized, many
of its practices are now much more visible through both the mainstream-
ing of fandom and the ascension of social media platforms, which fans
have widely adopted. Second, much of the discussion around “cancel cul-
ture” is bound up with social media activism, and the BTS speech incident
demonstrates one instance of rapid online mobilization around a specific
issue or cause. Fandoms have a long history of organizing mass efforts
around media texts, especially television shows, whose narratives and other
elements of production might be influenced by viewer preferences.
However, online activism is broader than this; the BTS incident was not
about media representation per se, and recent iterations of digital activism
such as #MeToo and #BlackLivesMatter have addressed issues such as
sexual misconduct and racial justice. Finally, the social media discourse and
mainland Chinese government responses to the controversy around RM’s
speech demonstrate how both cancelling and discourses about cancelling
have become explicitly entwined with nationalism and national-level poli-
tics. The example here occurred in mainland China, but as this book will
discuss, this has also happened in prominent ways in the U.S.
There is a significant amount of commentary on “cancel culture” in
news and popular media, yet such content in itself does not provide a clear
picture of the pertinent phenomena. For example, what are we to make of
the fact that a number of liberal as well as (a lot of) conservative commen-
tators in the U.S. and elsewhere have condemned “cancel culture”? Also,
cancelling has happened in many social and cultural domains; are these
fundamentally instances of the same thing? If not, what are the crucial dif-
ferences, and are there nevertheless underlying commonalities between
contextually disparate instances of cancelling? If we determine where and
when cancel practices originated, what would their evolution to the most
recent manifestations of cancelling tell us? Cancel Culture addresses these
4 E. NG
traditions, media studies scholar Meredith Clark argued that these have
been problematically “counter-framed through application of the reduc-
tive and malignant label ‘cancel culture’.”9 For example, Alan Dershowitz,
the prominent liberal lawyer and political commentator, identified cancel
culture as the “illegitimate descendant” of both McCarthyism and
Stalinism, and blamed it for stifling political free speech and artistic cre-
ativity, as well as derailing the careers of prominent politicians, business
executives, and academics.10 And, from another point of the political spec-
trum, Kristian Jenkins defined cancel culture as “the process where activ-
ists drive opinion[,] forcing institutions to ‘cancel’ long dead luminaries
because of sins committed when they were alive that contravene contem-
porary woke ethics, such as failing to condemn racism back then with suf-
ficient zeal. Or when people are set upon by online mobs for breaking
woke codes, often leading to them losing their jobs,” claiming, among
various purported victims, former U.S. President Donald Trump for being
“impeached by the US Congress on false pretences because his political
opponents hate him and what he stands for.”11
In contrast, in this book, “cancel culture” encompasses both cancel
practices and cancel discourses, and is used as an analytic term rather than
one signaling a particular political standpoint. While this means that the
term necessarily encompasses a heterogeneous set of practices and texts, it
is a useful shorthand for referencing the relevant phenomena under con-
sideration. In the social sciences, culture at large is often defined as a sys-
tem of shared meanings and beliefs. For critical media and cultural studies,
much of the focus is on how such meanings and beliefs are produced,
consumed, and—importantly—contested on an uneven playing field.12
The fact that much mainstream commentary of “cancel culture” frames it
in negative terms, even though, as I will discuss, cancel practices emerged
from historically marginalized communities, is itself an example of this
contestation.
Much cancelling activity occurs on social media platforms, and as such,
there is an enormous amount of data; for even just a single case, there may
be thousands, tens of thousands, or more cancel tweets, not to mention
first-order and second-order discourses about the cancelling. A significant
body of media studies research makes use of “big data” approaches to
social media, which include methods for collecting, analyzing, and repre-
senting data, as well as considerations about research design and ethics
specific to investigating large amounts of data that have varying levels of
public-private access status. There are also qualitative methods, including
1 INTRODUCTION 7
online interviews and digital ethnography, that have partial roots in offline
modes of research.13 Several scholars have advocated for mixed methods
or multimodal approaches to studying social media.14 Whether quantita-
tive, qualitative, or a combination of both, the goals of such research typi-
cally center on gaining understanding about various dimensions of social
media, including those to do with users (e.g. motivations, practices, and
effects), platform technologies, and broader economic, political, and legal
aspects, in order to better theorize technology and society, as well as spe-
cific areas such as interpersonal interactions, identity and community for-
mation, social activism and political engagement, and policy and regulation,
just to name a few.
My approach to primary data in this book is intentionally eclectic, in
order to cover multiple areas where the practices and discourses of cancel
culture have emerged and proliferated. Some of the comments or posts I
refer to have appeared in published articles and commentary essays; these
are often selected by the authors for having high numbers of likes or
reposts or for being one of the first instances of a particular cancel post
(these two often overlap). I also refer to the few empirical studies that have
begun to be published on cancel cases. In addition, I have gathered data
myself from news article comment threads, and posts on Twitter and
YouTube for U.S. cancel cases, and on the Chinese Weibo platform for the
mainland Chinese cases. However, I do not take a quantitative “big data”
approach, and my aim is not to be comprehensive, but reasonably repre-
sentative of the opinions expressed at key digital sites. Thus, although I
have not conducted full thematic analyses, for some case studies I identify
comments, replies, or reposts that have garnered the most likes/recom-
mendations from other users in order to analyze what perspectives they
expressed, as well as noting other themes present in the comment threads
overall. Second-order discourses are also important, i.e. commentaries
about cancel posts and practices that frame mainstream understandings of
“cancel culture.”
The selection of the cancel cases examined in most detail reflects my
greatest familiarity with U.S. culture and politics, and secondarily, main-
land China, but I recognize the necessarily limited scope that results, given
that “cancel culture” has manifested more broadly. Still, the cases should
serve as snapshots that are illustrative of the issues being considered. As for
the choice of topics and theoretical perspectives, I am aware that writing a
book on any subject is always a bit of a conceit; how could any single effort
contain “enough”? For example, I do not include events within young
8 E. NG
which cancel practices are related. Black musicians, characters, and person-
alities in popular media helped circulate the language of cancelling, with
the confluence of Twitter’s trending topics and hashtag movements such
as #MeToo and #BlackLivesMatter contributing to the spread of both
cancelling actions and language. The cases of Louis C.K. and James Franco
illustrate how cancelling has played out when prominent individuals have
been accused of serious misconduct. While both C.K. and Franco experi-
enced public condemnation and suffered professional consequences, an
analysis of user commentary about the two men in various digital spaces
reveals more equivocal opinions than initial media coverage and actions
taken by networks and studios would suggest. With a number of ordinary
individuals also suffering cancellings for problematic behavior, the desir-
ability of cancel practices began to be questioned by some liberal com-
mentators and social justice activists. At the same time, it is important to
note that excesses of political expression are not confined to progressive
activism, given the prevalence of hate speech and other far right dis-
course online.
Chapter 4, “Cancel Culture, U.S. Conservatism, and Nation,” dis-
cusses U.S. right-wing criticisms of “cancel culture,” focusing on a major
expansion of these in the wake of the George Floyd protests of 2020, as
well as during the second impeachment of former president Donald
Trump. The analysis identifies how conservatives cast progressive critiques
of racism and structural inequalities as an attack on core American values
and identity, and contextualizes this anti-“cancel culture” discourse within
historical associations between U.S. conservatism, nationalism, and white
supremacist ideologies. In particular, the rise of the alt-right alongside
Trump’s 2016 election campaign and subsequent victory made the
Republican Party’s basis in white identity politics more explicit, and forti-
fied their grievances that they have suffered leftwing victimization. Thus,
conservatives have cited the modification of media texts with racially prob-
lematic representations and the removal of statues of historical American
figures who had engaged in racially oppressive practices as exemplifying
“cancel culture.” In addition, while assessments that cancelling practices
are problematic on free speech grounds have been made by a number of
liberal commentators, particularly with respect to the forced resignations
of editors at the New York Times and the Philadelphia Enquirer, key con-
servatives, in a shift emerging in 2020, have now equated “cancel culture”
with an unconstitutional policing of conservative voices rather than politi-
cal expression more generally.
10 E. NG
Notes
1. See Kang (2020).
2. See Koreaboo (2020).
3. Wu (2020).
4. See May and Chien (2020).
5. See You and Lee (2020).
6. Also cut were segments featuring singers Justin Bieber, who had angered
many in mainland China when he posted an Instagram photo in April
2014 posing at the Yasukuni Shrine in Tokyo, which honors Japan’s war
1 INTRODUCTION 11
dead, including convicted war criminals, and Lady Gaga, who had faced
similar sentiments after she met with the Dalai Lama, Tibet’s spiritual
leader, in June 2016, and is currently banned from touring China as a
performer. See BBC News (2021), Haring (2021).
7. e.g. see Kellner (2014).
8. Besides Dershowitz (2020), see, for example, Donnelly (2021),
Kovalik (2021).
9. Clark (2020), 88.
10. Dershowitz (2020).
11. Jenkins (2021).
12. For example, see Barker and Jane (2016).
13. e.g. see Sloan and Quan-Haase (2017, eds.).
14. Notably, Brock’s (2020) “Critical Technocultural Discourse Analysis” is a
multimodal methodology for examining digital technologies in ways that
centers considerations of power and inequality, and I discuss some of
Brock’s research in Chap. 3. See also Murthy (2017).
15. e.g. see Nwanevu (2019), McWhorter (2020).
Bibliography
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Cultural studies: Theory and practice, 1–43. Thousand Oaks: SAGE.
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China. May 28, 2021. https://www.bbc.com/news/world-asia-china-
57277952
Brock, André Jr. 2020. Distributed blackness: African American cybercultures.
New York: New York University Press.
Clark, Meredith D. 2020. DRAG THEM: A brief etymology of so-called ‘cancel
culture’. Communication and the Public 5 (3–4): 88–92. https://doi.
org/10.1177/2057047320961562.
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Donnelly, Kevin, ed. 2021. Cancel culture: And the left’s long march. Melbourne:
Wilkinson Publishing.
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stars Lady Gaga, Justin Bieber and BTS. Deadline, May 28. https://deadline.
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justin-bieber-bts-1234766429/
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Kang, M. 2020. BTS receives James A. Van Fleet Award and delivers speech.
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bts-receives-james-a-van-fleet-award-and-delivers-speech
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Humez, 6th ed., 7–18. Thousand Oaks: SAGE.
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tance speech honors USA but puts down China. October 11, 2020. https://
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speech-honors-usa-korea/
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Some in China detected an insult. New York Times, October 12. https://www.
nytimes.com/2020/10/12/business/bts-korean-war-china-samsung.html
McWhorter, John. 2020. Academics are really, really worried about their freedom.
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Murthy, Dhiraj. 2017. The ontology of tweets: Mixed-method approaches to the
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CHAPTER 2
Abstract This chapter presents one lineage for cancel practices as they
emerged in celebrity and fandom cultures. Social media platforms are cen-
tral as spaces where relevant content is posted as well as where public fig-
ures and fans interact, with “receipts” of wrongdoing often drawn from
public and private social media posts. In addition, there is significant eco-
nomic value to fan engagement with media content and producers online.
One kind of popular media cancelling, exemplified by the 2019 case of
beauty vlogger James Charles, involves fans judging celebrities for misbe-
havior, often in instances of interpersonal “drama.” These cancellings
result in the loss of social media followers, yet the decrease is usually tem-
porary, and the controversy brings continued views to the cancel target’s
posts as well as generating additional discourse that itself draws views and
commentary. A second kind of cancelling arises from fan activism, such as
of the television series The 100 in 2016 around LGBTQ representation
and the 2014 #CancelColbert campaign spurred by a tweet found prob-
lematic in its references to Asians. The campaign against The 100 also illus-
trates how fans understood the financial value of their digital participation,
and how they could wield their collective power to influence data-driven
statistics.
Introduction
Ellen Degeneres. Cancelled. J.K. Rowling. Cancelled. Musicians Lana
Del Rey, Demi Lovato, and Lizzo, actors Chris Pratt, Scarlett
Johansson, and Sebastian Stan, YouTubers Logan Paul and James
Charles, TikTok stars Bryce Hall and Zoe Laverne, all cancelled at one
point or another. Actor or author, gay or straight, A-list or D-list—to
many observers, it might seem like anyone could get cancelled for
anything, with the various #[Celebrity-name]iscancelled or
#[Celebrity-name]IsOverParty hashtags confirming the fickleness,
pettiness, and “drama”-heavy character of fan and celebrity culture,
especially as it plays out on social media.
It is true that some cancellings stem from fan perceptions of interper-
sonal slights or insults, such as when a cancel target is deemed to have
acted or spoken badly against someone they were supposed to be friends
with; for example, no longer following someone on social media or post-
ing content disparaging the person, often on a private account, like Demi
Lovato was alleged to have done against Selena Gomez in 2020, sparking
a #DemiIsOverParty hashtag.1 Other celebrity cancellings have arisen
from more problematic conduct, often corroborated by multiple people
or otherwise substantiated. Degeneres, for example, experienced backlash
after revelations in July 2020 by staff who worked on her Ellen talk show
about a toxic workplace, including racist microaggressions. She apolo-
gized, and an investigation by Warner, the show’s production company,
resulted in three senior producers being fired, but within three months
Degeneres had lost over half a million followers on Instagram and more
than 600,000 on Twitter,2 while the season of Ellen that followed ended
up watched by 43% fewer viewers than the season prior.3 Logan Paul faced
condemnation after filming the corpse of a suicide victim in Japan and
uploading the footage as part of his YouTube vlog series in December
2017; he subsequently apologized and pulled the video, but suffered
repercussions from YouTube regarding his channel’s status and future
planned projects, although he actually experienced a net gain of followers
after a few days.4
However, cancellings within popular media and culture are not mono-
lithic in their motivations, characteristics, and trajectories, as an analysis of
three cases involving U.S. media figures will demonstrate in this chapter.
2 CANCEL CULTURE, POPULAR MEDIA, AND FANDOM 15
Celebrity culture and media fandoms in the U.S. and elsewhere have
undergone major shifts in the last few decades, including with respect to
societal attitudes towards them, their commercialized character, and
modes of participant interaction. For the purposes of this chapter, there
are two important areas to highlight. One is the mainstreaming of media
fandoms, around both media texts and celebrities, in part because earlier
stigmas have been muted by the lucrative appeal of user engagement for
multiple segments of the entertainment industries. Thus, incidents which
in an earlier era might have been ignored or dismissed by mainstream
media now receive significant coverage. The other concerns how digital
media, especially social media platforms, have affected the ways that prom-
inent entertainment figures interact with fans, and how fans interact within
their own communities.
Historically, media fandoms have been subject to ridicule and dismissal,
often in gendered, raced, and classed ways linked partly to the status of the
media texts in question, and partly to who the fans are imagined to be.7
Still, while shades of the “Trekkie” stereotype associated with the 1960s
Star Trek television series remain, fan cultures have become a central part
of commercial entertainment in terms of both media formats and genres
as well as practices. Comics, scifi, fantasy, and video games had previously
been denigrated in mainstream American culture as “geeky” interests, yet
with their potential for immersive and transmedia engagement, became
source material for media franchises that now ground the financial strength
of major Hollywood studios.8 The second “golden age” for television—or
the era of “peak TV”—has also been part of the increased legitimacy of
more-than-casual viewership of other genres such as dramas and come-
dies.9 As for celebrity fandom, old notions that it is primarily the domain
of “teeny bopper” girls have yielded significantly in the wake of celebrity
cultures becoming more visible and normalized, not just for major film,
television, and music stars, but also a plethora of reality television person-
alities, microcelebrities, and social media influencers,10 and I use the term
“celebrity” broadly to include all of these subtypes.
A crucial component of these changes has been media technologies that
have facilitated fan communication, both amongst fans themselves, and
with key figures in the entertainment world to whom access used to be
largely limited to professional journalists and others employed in the
2 CANCEL CULTURE, POPULAR MEDIA, AND FANDOM 17
In March 2016, the death of a character called Lexa on The 100, a sci-fi
television series on the youth-oriented CW network, sparked intense fan
outrage. Prior to that mid-third season episode (3.07), the show and its
executive producer, Jason Rothenberg, had earned both fan enthusiasm
and positive mainstream media coverage for introducing Lexa in the sec-
ond season as an important recurring character who was revealed to be a
lesbian in a matter-of-fact way and soon after, as a love interest for the
show lead, Clarke, after they kissed briefly in a late Season 2 episode. While
LGBTQ representation in the mid-2010s had improved markedly com-
pared to even a few years prior, at the time, there were still very few lesbian
or bisexual women as lead characters on U.S. television series, and the
promise of a Clarke/Lexa pairing (quickly acquiring the portmanteau
name of “Clexa”) was especially attractive to fans looking for queer female
representation.
Over the second half of Season 2 and the first half of Season 3,
Rothenberg and several of the shows writers actively courted LGBTQ
fans. This included retweeting favorable press articles about Clarke, Lexa,
and queer representation, posting Twitter responses to fan questions that
suggested that the two would have a happy ending, most likely leaking
their Season 2 kiss before the episode aired, visiting a popular lesbian
entertainment message board (The L Chat) to further bolster fan invest-
ment in Clarke and Lexa’s storyline, and misleading fans into thinking
Lexa survived the whole season by inviting fans to come view the filming
of the finale, where they saw both Eliza Taylor (Clarke) and Alycia
Debnam-Carey (Lexa) in scenes together.40 After building fan hope and
excitement in these ways, Lexa was killed just after she and Clarke made
love for the first time, in a way very much reminiscent of the death of
another lesbian character that had also devastated many queer female fans,
Tara on a 2002 episode of Buffy the Vampire Slayer. Both died after a long-
awaited romantic (re)union, from being struck by a stray bullet meant for
the lead character, thus instantiating a “Bury Your Gays” trope that had
shadowed LGBTQ characters on American film and television for much of
the twentieth century due to Hollywood censorship policy.
Beyond what had occurred onscreen, the depth and scope of negative
response to Lexa’s death occurred in large part because the show produc-
ers and writers had interacted with the fandom through social media in
24 E. NG
#The1OO, which has a lower-case letter “l” instead of the numeral “1”
and two upper-case “O” letters for the two 0 numerals.45 They urged The
100’s viewers to stop watching, and ratings for the 3.08 episode did show
a larger dip compared to 3.07 than between any other two episodes for
Season 3, although some of this could have been due to normal ratings
fluctuations across a season.46 The imdb.com viewer-voted ratings for
3.07, at 6.2/10, are the lowest for any Season 3 episode.47 Another effort
involved asking companies with ad placements during The 100’s airings to
pull their spots, which met with limited success; notably, Maybelline cos-
metics initially tweeted its support and suggested it would no longer be
advertising on the show, but a few weeks later, it backtracked.48
Ultimately, there was no observable impact on Rothenberg’s career,
and nor did The 100 get cancelled; it ran for four more seasons after Season
3, and Rothenberg remained its executive producer. However, the longer-
term significance of the fan campaign is evident through the more affirma-
tive actions to raise awareness of the issues. Participating fans successfully
trended a number of hashtags on Twitter in the weeks after Lexa’s death,
especially #Lexa, #Clexa, and #LGBTFansDeserveBetter, as well as
#LexaDeservedBetter and #MinoritiesAreNotDisposable, and the LGBT
Viewers Deserve Better fan group raised enough money to “place large,
rainbow-themed billboards near prominent Hollywood offices (The
CW’s, for instance) that featured statistics about the BYG [Bury Your
Gays] trope.”49 The fan backlash and critique also received what was then
unprecedented mainstream media coverage about Lexa’s death and the
deficiencies of LGBTQ representation, including articles in major industry
publications such as Variety50 as well as news outlets such as the BBC and
the Washington Post.51 Outside the media domain, there was a successful
fundraising effort for The Trevor Project, a U.S. suicide prevention orga-
nization serving LGBTQ youth, which quickly raised tens of thousands of
dollars, and eventually well over $150,000.52
In some ways, this fan campaign looked like what has been theorized as
anti-fandom, motivated as it was by strong dislike of the text. However,
anti-fandom scholarship is typically concerned with fans who engage with
media texts despite and indeed, on the basis of, their dislike, contempt etc.
Thus, Jonathan Gray defined “bad object” anti-fans as those who enjoy
hating particular performers, for example, as well as “disappointed anti-
fandom,” where some aspects of a media text are found to be problematic,
but the anti-fans continue to watch or discuss it.53 Still, the fans who were
part of the cancelling campaign against Rothenberg and The 100 could be
26 E. NG
Conclusion
Individuals known in popular media and culture have been many of the
most prominent targets of cancelling in the last few years, and this chapter
outlined cases where cancel actions were initially spurred by media content
posted or produced by these individuals. Two major kinds of cancelling
were distinguished: those arising from fans turning against a celebrity after
they were deemed to have behaved poorly to another celebrity (interper-
sonal “drama”), and those associated with fan activism around issues of
media representation. For both types of cancelling, digital media, particu-
larly social media platforms, has been central, as spaces of interaction
amongst public figures and fans and as a repository of undeletable digital
discourses, which may end up as evidential “receipts” during cancel
actions. Platforms such as YouTube, Instagram, and, most recently, TikTok
are also crucial for hosting the content many celebrities produce apart
from interactional discourses, and thus are how they derive much of their
income. For fan activists, the platforms are spaces to both communicate
and where various actions themselves take place, particularly through
hashtagged posts and practices such as unfollowing.
Mainstream criticisms of cancellings within popular media often focus
on the fickleness of fan sentiment and the ineffectiveness of cancel actions,
given that certain public figures have been cancelled multiple times and
repeatedly reemerge. This chapter examined the case of beauty vlogger
James Charles not to prove those critiques correct, although they do apply
to Charles, but because cancelling events illustrate important characteris-
tics of how social media celebrity is influenced and sustained by fan activi-
ties, certainly outside of cancel events, but also, in some ways, during
them, because of the continued views and digital discourses they generate.
Cancellings associated with fan activism around problematic media repre-
sentations are different from this when the actions called for involve a
deliberate, organized disengagement from the media text targeted, as was
the case for the fan cancelling of The 100. Although there was little long-
term negative effect for the show and executive producer Jason Rothenberg,
such practices reflect fan savviness of the economic value of their digital
participation, as well as demonstrating that cancelling events do not neces-
sarily involve the capricious whims of an online mob. Indeed, cancel par-
ticipants may not have the upper hand at all, as the #CancelColbert
campaign demonstrated; most social media commentators posted in sup-
port of Stephen Colbert, while the attacks that initiator Suey Park faced
underscored the pervasiveness of misogyny and racism online. There was
30 E. NG
Notes
1. e.g. see Gatollari (2020).
2. e.g. see JT’s World (2020). This still left Degeneres with over 92 million
Instagram followers and 79 million Twitter followers.
3. Koblin (2021). Ratings for other daytime talk shows also dropped, but not
by nearly as much.
4. e.g. see Jarvey (2018), Kaplan (2018).
5. The term was originated by Goldhaber (1997) and has been further devel-
oped by other scholars, such as Tufekci (2013).
6. e.g. see Bryant (2018), Vera (2019).
7. e.g. see Scott (2019).
8. See Perren and Felschow (2018).
2 CANCEL CULTURE, POPULAR MEDIA, AND FANDOM 31
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