Professional Documents
Culture Documents
101. Everyone is welcome to walk around the exhibit hall, but visitors are_____from
eating or drinking.
A) discouraged
102. I have an important meeting this afternoon with some potential investors, so
please do not call me _______it is an absolute emergency.
B) unless
103. Although we were _______with the high quality of workmanship and materials, we
felt the cost of the new packaging machinery was too high.
D) impressed
104. Unless we fix the gas leak soon, we run the risk of the situation becoming so
serious that we _________have to evacuate the production site.
B) will
105. If you have any further questions, please contact our reception staff who will
be glad to _________further assistance.
D) provide
106. Negotiations between management and workers over the new _______contract were
finally concluded at a meeting with union leaders last night.
A) employment
107. The results of the market research survey _____ that the reputation of the
company had suffered due to negative press reports earlier in the year.
C) confirmed
108. By the time the conference was finally over, everyone was so tired they that
they were ______ asleep on their feet.
C) practically
109. Customers who are not satisfied with any of our products may bring them back
at any time and _________ them for an alternative of their choice.
A) exchange
110. We have never had a single accident in the history of the company, ______ is
an industrial safety record we are very proud of.
B) which
111. The police officer asked witnesses to look through some photographs to try to
__________ the man they saw running out the bank.
C) identify
112. One thing that was very noticeable about the debate was the great ______ of
opinions expressed by the participants.
B) diversity
113. Due to the upturn in the global economy, sales have risen ________ over the
past two months.
D) sharply
114. The fundraising event was a huge success, and everyone who attended had a
_______ time.
C) wonderful
115. Because she can speak _______ Italian, Simone came with us on the business
trip to Rome.
D) fluent
116. Increasing wages for the entire staff equally is a very fair and cost-
effective way for a company to motivate ______ employees and boost performance.
B) its
117. Working on the auto assembly line is a very ______ job, but they pay is better
than in other parts of the factory.
C) tiring
118. The map you sent to us giving directions to your office was very ________ , as
I think without it we would have gotten lost.
A) handy
119. Campers in the National Park are welcome to hike anywhere they want, but
fishing in the lakes and rivers is not _____ in order to protect the balance of our
wildlife population.
B) permitted
120. I know the negations were very difficult, but I would not have agreed to such
a big discount, if I _______ you.
A) were
121. We believe the secret to the success of every one of our projects comes down
to good design and thorough ______________.
A) preparation
122. After a long delay due to bad weather, our flight ___________ London to
Vancouver finally took off six hours behind schedule.
D) from
123. An electrician was called to check the smoke alarm, which had gone off several
times in the office building ___________ there was no smoke.
C) despite
124. Mr. Arakawa was chosen to lead the project because he was one of the most
hardworking and _______________ members of the team.
C) knowledgeable
125. When Mike and Claude became business partners they knew that in order for the
company to succeed they would have to trust ____________ completely.
C) each other
126. Following the first night’s performance of the new play, all of the reviews
were without ____________, full of praise.
D) exception
127. Please can you pass _______________ the blue folder over there on the top
shelf?
B) me
128. Although our stand at the exhibition was nor very big, the event went very
well for us because far more potential costumers _______________ up than we had
expected.
A) showed
129. The report concluded that the heavy losses the company sustained over previous
year meant that ___________ could have been done to save it from bankruptcy.
D) nothing
131. Business analysts were surprised by the announcement that Incept Corp. would
close, and they could find no ___________ explanation for the decision.
B) rational
132. The furniture store drastically cut its prices across its entire line of
luxury sofas ____________ an attempt to generate more sales.
D) by
133. The lack of rain for several weeks has caused all of the crops ___________ and
this will undoubtedly increase food prices un the coming months.
C) to suffer
134. The coffee maker that Zoe gave us as a wedding present is _____________ better
than the last one we had, isn’t it?
D) much
135. The annual ‘Best business’ award ceremony, which is the most prestigious event
of the year, __________ take place in the Grosvenor Center on Saturday, June 3rd .
B) is
136. I was surprised at all the positive comments I received after my talk, because
I never expected it __________ so well.
C) to go
137. Our enjoyment of the fishing expedition was severely ____________ by the bad
weather, which caused several members of our group to be seasick.
C) affected
138. CompuWorld, the electronics superstore, is well-known for stocking almost any
computer ______________ you can think of.
A) part
139. The meal at the restaurant downtown was so expensive that we decided to share
the cost and so _______________ of us paid $25.
D) each
140. Lindsey Martinez, the Director of Operations at Hope Hospital, said growing
number of patients suffering from tropical disease was ____________ alarming.
C) extremely
parte 2
141. Can you please confirm that the room will have a balcony with a_______________
of the sea, as promised? We would also like a room with a bathtub, rather than a
shower, if at all possible.
B) view
142. We understand that the room rate of €120 per night includes breakfast. Can you
also confirm that the hotel provides free Internet access, and that the
room__________ a safe?
C) will have
143.Thank you for your time, and I look forward to your prompt___________
D) response
144. Here at Corporate Vision, we make it our business to help your business. We
are Canada's No.1 supplier of glasses and No. 1 provider of eye tests. We have also
been voted the country's most________opticians for the past ten years.
D) trustworthy
145. Contact our Account Management team today to discuss your eye care needs.
Soon, you could be_________
the peace of mind that comes with knowing you are caring for your company's
B) enjoy
146. What's more, corporate client employees can take advantage of our exclusive
Execituve Club. This allows them, and their family members, to enjoy great savings
on glasses from our Supreme range. Employees are entitled to three Executive Club
coupons per year, one for themselves and two for family members. Distribute the
coupons____________ your staff, and they can be redeemed at any store.
C) among
147. According to U-Poll International survey, with took over a year to complete,
the most stressful of all occupations include police officer, firefighter, and
commercial pilot. Workers in these professions are most affected by work related
stress, depression, and anxiety. The statistics suggest that work-related stress
affects men and women equally,__________ that older workers suffer more than
younger people.
C) even
150. In recent weeks there been a number of thefs from the premises. These include
a client's notebook computer taken from Study Center1, one of our new digital
cameras that went________ from the reception area, and Carol Miller's purse, wich
apparently was stolen yesterday from her desk while she was at lunch.
A) missing
151. Obviously, this is an important matter amd we have asked the police to
investigate. In the meantime, I'd like to ask everyone to take particular care of
our personal belongings, especially any valuable items (bags, wallets, cell phones,
etc). Alway lock your offices when you leave, ________ it's only for a short time.
We need to do everything we can to deter opportunistic thieves.
B) even if
152. Please be vigilant and report anyone_________ in a suspicious manner to Bob or
Michael in Security immediately.
C) acting
parte 3
Directions: Read the texts. You will notice that each text is followed by several
questions. For each question, decide which of the four answers choices: (A), (B),
(C), or (D), best answers the question. Then mark your answer on the Answer Sheet.
Please accept our sincere apologies for having shipped goods in excess of your
purchase order. We acknowledge that you had ordered 200 copies of English Student
Plus [France Edition] via our online store, and not the 250 copies that we actually
sent.
Please use the enclosed pre-paid label to return the unwanted items to us at your
earliest convenience. We have adjusted your account accordingly. In addition, I
have added a £50 credit to Alliance Linguistique’s euro account to compensate you
for any inconvenience this error may have caused you.
Thank you for your cooperation and understanding in this matter. We look forward to
receiving the surplus stock from you shortly.
Yours sincerely,
Arthur Glengarry
To: mark.jenkins@thomsoninc.com
From: sue.morriss@hertfordiegal.com.us
I work in the Accounts Payable department at Hertford Legal. I was forwarded your
e-mail asking about an outstanding invoice, ref #5098. I am very sorry that this
has been unpaid. I have checked and we do not seem to have a record of this
invoice. Could you please send a hard copy to me personally at our main office
address, and I will clear it for payment as soon as possible.
I do apologize for this oversight. The Accounts Payable department has recently
been reorganized, and this issue just came to my attention today. Dan Denapoli, who
you were in contact with previously, has transferred to our investments division,
and is no longer part of this department. Since I have taken over Dan’s role, I
will be your new Relationship Manager. I hope to give you the very highest levels
of customer service, and look forward to managing your account with us. Please feel
free to contact me directly in the future if you have any further queries.
Once again, please accept our sincere apologies for this delay.
Regards,
Sue Morriss
Accounts Payable
Hertford Legal
(A)delay
(B)difficulty
(C)obstacle
(D)mistake
___________________________________________________________________________________
________
Questions 158-159
Monday, October 14
AGENDA
At this time, any member of the public can take the opportunity to address the
Steering Group (SG) on any item within the subject matter jurisdiction of SG.
Comments are restricted to three minutes per item. Please note that SG cannot take
action on any items not on the agenda.
8:00 P.M. Approval of Minutes/Matters arising from previous meeting (September 16)
8:20 P.M. Chairperson’s Report on plans for the annual College Open House
Fundraising projects
Valuing Diversity
9:30 P.M. Any other Business for discussion and adoption of resolutions
(A)Once a week
(B)Once a month
(C)Twice a month
(D)Twice a year
159.What was NOT discussed at this meeting?
___________________________________________________________________________________
________
Questions 160-163
MEMO
Date: March 19
Also joining the marketing team will be Kevin Rose, who will begin on the first of
next month as a marketing assistant. Kevin recently majored in Business Economics
at the Mayfair International School at Washington University. Kevin previously
worked for Allied Pensions, Hersh’s, Inc. and West Virginia Promotions. Kevin’s
main objective will be to help deliver marketing projects for the team, and he will
be working closely with many of you in the future. Kevin will initially be working
three days a week until October 1.
I am sure you will all join me in making Leanne and Kevin feel at home. Please do
what you can to help them settle in as quickly as possible.
Brad – please arrange login details and remote desktop access. Their user
registration details should be ready when they each start work.
Molly -please set them both up on the AccountPro system, and arrange training as
appropriate.
Sincerely,
Cheryl Baker
Marketing Manager
___________________________________________________________________________________
___________________________
161.How much time does Brad have to prepare for Kevin’s arrival?
(A)Three days
(B)Until the end of the week
(C)Less than two weeks
(D)One month
___________________________________________________________________________________
________
Questions 163-165
RESERVATION CONFIRMATION
E-mail: reservations@perfectparking.com
Passengers 2
Payment Details
Payment:m$280
Cancellations made with at least 24 hours’ notice are refunded in full. Within 24
hours we apply a $40.00 cancellation charge. No-shows are not refundable.
Customers using Perfect Parking will be subject to terms and conditions, which
contains exemption clauses and limit each company’s liability. Perfect Parking will
only accept liability for proven acts of negligence. Full terms and conditions are
displayed on the site and are available in printed form upon request. Claims cannot
be made after your vehicle has left the site, so please check your vehicle
carefully before proceeding with your journey.
163.How long has Mr. Bernstein reserved to park his car at the Perfect Parking lot?
(A)7 days
(B)10 days
(C)14 days
(D)17 days
164.How much money will Mr. Bernstein receive if he cancels his booking on the day
of departure?
(A)$0
(B)$140
(C)$240
(D)$280
165.What should Mr. Bernstein do if the wants to make a claim against Perfect
Parking for damage to his car?
___________________________________________________________________________________
________
Questions 166-169
To: andrei.ivanski@onesurf.net
From: booking@bellevuehotel.com.uk
Date: April 29
It was good to talk to you on the phone today. Thank you for your inquiry about
your Holistic Therapy event here at the Bellevue Hotel. Just to confirm, we have
provisionally booked the Main Conference Room for May 23-May 27, from 1:30 – 4:30
P.M. The total cost will be £800 to rent the room for that period. This includes a
15 percent discount for off-peak reservations, since these are all weekdays, and is
also inclusive of all taxes.
In order to confirm your reservation, you are required to provide a copy of your
liability insurance. For invoicing purposes, I am assuming this e-mail address is
correct. If this is not the case, please let me know. I will mail the brochure to
you shortly.
I have attached a catering price list and a facilities order form. I would
appreciate it if you could please complete these and e-mail them back at least one
week before your event. However, please be aware that the catering service’s prices
are currently being revised and are likely to increase after May 9. If you place
your order before this date, we can commit to the current prices, so it will be
cheaper for you to prioritize your catering requirements.
I have also attached our terms and conditions for rooms rentals. Please read this
document carefully and sign the last page to confirm you have understood and agree
to meet our terms and conditions. Please return the signed original to me, and keep
a copy for your own records.
Liam O’Toole
Conference Reservations
Bellevue Hotel
166.When is the Holistic Therapy event at the Bellevue Hotel scheduled to end?
(A)April 29
(B)May 9
(C)May 20
(D)May 27
(A)purposes
(B)files
(C)calculations
(D)signs
169.How many documents does Mr. Ivanski need to supply?
(A)two
(B)three
(C)four
(D)five
___________________________________________________________________________________
________
Questions 170-172
The impact of the global recession has never been more evident than in recent
months. A large number of companies have reported losses, in what has proved to be
a disastrous financial year for many. Traditional industries have been the hardest
hit. Over the last year, demand in some manufacturing sectors such as aerospace,
textiles, and shipbuilding has declined by up to 40 percent.
However, this grim picture is showing some signs of change. Recent press releases
show that companies making equipment used to manufacture microchips enjoyed healthy
sales growth. In fact, sales have more than doubled in the past four quarters for
leading hi-tech manufacturer TWNTechnologies. Chief Financial Officer Adam Wong
attributes much of this turnaround to the demand for the latest smart phone and
tablet computer gadgets. “The future looks bright. For us, demand for microchips
has never been higher, “he said. A host of new handheld tablet PCs and ever-
increasing numbers of smart phones coming onto the market all contribute to the
demand. TWNTechnologies is just one of many fast-growing technology providers,
spurred on by the popularity of gadgets for home and business use. Wireless
carriers seeking to expand network capacity for online gaming and to meet the
rising demand for mobile video also helped to drive sales upwards. The rush in
demand for in-car navigation systems and telecommunications equipment is also seen
as a contributing factor.
Market analysts are going so far as to claim that demand for consumer electronics
might actually be leading the way out of the recession. “Companies that produce
microchips typically see sales pick up at the very beginning of a recovery. This is
definitely the first wave of growth we’re seeing here, “said vice president Dr.
Jane Murthy, at Mann Research. She points out that some chipmakers also benefited
from a rise in memory prices. “The price per megabyte of DRAM memory, which is used
for temporary data storage by computing devices, rose 17 percent this year.”
172.Which of these is NOT mentioned as a cause for increased demand for microchips?
___________________________________________________________________________________
_______
Questions 173-176
Infodesk
Need information about talks, room locations or other matters? Our volunteers will
be happy to assist you at one of the ten Infodesk located throughout the site. The
main Infodesk is located in Hall 2.
Coat Check
Don’t want to carry your coat of bags? Then store them in our free coat check room
near the entrance to Hall 1. This will be permanently staffed, so you can drop off
or pick up at any time.
Catering
Breakfast will be available on Saturday and Sunday from 7:30 A.M. at The Breakfast
Bar in the D Building. Prices are very reasonable. For other meals, including
sandwiches, hamburgers, pizza, and pasta. The Cafeteria in Central Plaza has it
all.
There are also catering vans parked outside the D.F. and G Buildings serving hot
tasty snacks from 10:30 A.M.
Physical Security
We hope this event, will be safe and comfortable for everyone. Security guards will
be patrolling the show during the weekend. Notify Security if you think there is a
problem. You can also contact any staff member (identifiable by their bright red t-
shirts with “Staff” on the back).
First Aid
Feeling sick, or had an accident? A fully trained First Aid team is on hand during
the entire weekend. Follow the signs in Hall 4.
Some requests
In the interests of fire safety, do not try to enter a room if the sign says Full.
Please dispose of all empty bottles, packages, etc. in the appropriate recycling
bins.
(A)Hall 1
(B)Hall 2
(C)Hall 3
(D)Hall 4
(A)Personal safety
(B)Vehicles security
(C)Fire regulations
(D)Recycling waste
(A)treasure
(B)proceeds
(C)important items
(D)prizes
___________________________________________________________________________________
_______
Questions 177-180
A1 ALARM MAINTENANCE
INVOICE
Mr. James
67 Alpha Terrace
Ames, IO 33142
Description:
Visited the site on May 29th to attend to the smoke detector after reports of false
alarms. Two devices present on the property. Stripped and cleaned both detectors,
then tested both in sequence. Detector on the lounge failed (gave a false alarm,
unknow case). Fitted new optical unit in lounge and verified unit in landing
working correctly. All left clear. Tim Edwards.
Installation as quotation
Labor $95
Maintenance
Monitoring fee
VAT @ 9% $10.50
Total $185.50
We do not issue reminders. Please pay upon receipt of this invoice. Terms strictly
14 days. A1 Alarm Maintenance reserves rights to all goods supplied until payment
received in full.
Note: tests on existing equipment are to determine correct operation only and do
not imply that the system complies with current U.S. or international standards.
(A)May 29th
(B)June 4th
(C)June 18th
(D)June 30th
___________________________________________________________________________________
_______
Questions 181-185
(A)New York.
(B)Chicago.
(C)Maine.
(D)Los Angeles.
(A)By phone.
(B)By e-mail.
(C)Directly via the website.
(D)By mail.
(A)Typical
(B)Single
(C)Rare
(D)Distinctive
___________________________________________________________________________________
________
Questions 186-190
(A)Auckland
(B)The Wellington Business Forum.
(C)West Road Theater
(D)New Zealand Shipping Association
187. Which economy is expected to expand by nearly half in the next five years?
(A)BRICS
(B)Asia
(C)China
(D)The United States
(A)Innovative
(B)Renowned
(C)Exclusive
(D)Classified
190. Which speaker does NOT refer to statistics to support his or her argument?
___________________________________________________________________________________
_________
Questions 191-195
(A)Installation engineer
(B)Shift supervisor
(C)Employment lawyer
(D)Training manager
(A)Jerry Chambers
(B)Sharon Atkinson
(C)Celine O’Brady
(D)Jeremy Swatson
194. In the memo, the word “lodging” in paragraph 2, line 6, is closest in meaning
to:
(A)Finding
(B)Arguing
(C)Making
(D)Claiming
195. Which company is NOT connected to the dispute concerning Jerry Chambers?
___________________________________________________________________________________
________
Questions 196-200
196. When should Ms. Franklin receive the packs of copier paper?
(A)May 20
(B)May 23
(C)May 24
(D)May 25
198. In the note, the word “resolve” in line 4, is the closest meaning to:
(A)settle
(B)perform
(C)decided
(D)agree
200. After reading the phone message, who did Miguel most likely contact first?
(A)USPS
(B)URS Mail
(C)Ms. Franklin
(D)Enrique