Professional Documents
Culture Documents
Resume Expanded
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Table of Contents
Introduction to "Resume Expanded" Employment History Skills and Abilities Qualifications Objectives Address
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Employment History
It really all started back in 1996 when I was conducting a workshop on MS Excel inside one of Central Michigan Universitys computer labs. When one of the students who attended told me that his older brother had gotten a job creating websites for a movie studio, I pretty impressed. I had only started to dabble with HTML and creating a personal page, but even then it sounded like a lot of fun to build websites for a living. Later on, I continued to work on my personal website during my down time at the Journalism departments MAC lab. The site was pretty simple with a couple of pages, and text links for navigation. I pieced together a quick logo and called the site Jons World. After I graduated from CMU in 1997, I applied for a position with HomeTown Online. I shared printed copies of my personal website as a part of my portfolio, and would end up working there as a full time webpage designer and computer support technician. Besides those main responsibilities, some of my notable accomplishments included creating a form which helped us when we met with clients to learn what they were looking for in a website, the design and production of a 8-paged booklet which advertised HomeTown Onlines services and was passed out during one of the local home shows, I attended editorial meetings and offered suggestions on ways in which the online version of the newspaper could complement the news stories in the printed edition, and I improved the newspapers online presence with a redesigned site and a streamlined process for uploading news content. I also began writing a computer column for the Livingston County Press in 1999, shortly before HomeTown Online was dissolved. After a job search and a brief stint at the Cromaine Library as a part-time computer technician, I began working for the Michigan State Medical Society in Okemos as a Website Coordinator. My duties included maintaining the website, compiling and sending out weekly membership e-newsletters, converting and uploading the organizations newsletter and magazines onto the site, and the development of new sections. Among my highlights, I implemented a redesign of their website which introduced a more engaging homepage, and I contributed to the organizations Technology Plan. Around 2001, I started working for Special Olympics Michigan as a Public Relations Assistant and Web Designer. This position brought many challenges as I balanced the work of a web developer, which included web maintenance and page creation, with work in public relations. I was responsible for redesigning the website, coordinated two yearly banquets, managed the Celebrity Autographs during the state games, and sent out a regular e-newsletter which I initiated. In 2003, I joined Dow Chemicals Video Conference Help Desk. My main two duties at the helpdesk was to connect video conference rooms prior to meetings, and to answer tech support questions over the phone. I also maintained the teams knowledgebase. I learned a lot during this job about system analysis, problem solving, audio-video hardware, and teamwork. I later transferred to Dow Chemicals Employee Training Center where I maintained the equipment in half a dozen conference rooms, responded to questions or trouble calls during meetings, and assisted with A/V projects. Finally, I joined the staff at EduGuide in 2007 as their Community Support Coordinator, and currently work there as the Web Services Coordinator. During the four years that Ive worked for EduGuide, Ive been responsible for the creation and maintenance of several marketing landing pages, the monitoring of web metrics, production of numerous video tutorials and a series of live teleconference calls, user testing, quality assurance, bug tracking and resolution, and user documentation. Ive also contributed to
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the planning and development of EduGuides current website at http://www.eduguide.org.
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Qualifications
I have a broad knowledge of computer hardware, web design, social media, quality assurance testing, media production and project management which Im always excited to apply towards a job or project. Im also able to analyze a system, break it down, and then describe in basic terms. This has come in handy in the past when Ive worked as a support technician or written user documentation. Recently, I have played a critical role as a project and product manager, quality assurance lead, as well as bug verification.
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Objectives
My objective in life is, ultimately, to contribute my talents to a cause that is bigger than me. I also crave the chance to be innovative, and maybe redefine myself as I learn or discover new things. Ideally, Id like to work somewhere that allows me to take advantage of my writing, problem solving, and user interface development skills, but Im always looking for new opportunities for growth.
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Address
Both my wife and I come from smaller towns, so it wasnt long after we moved to Shepherd, Michigan that we decided that we were going to stay here for a very long time. Eight years later, we have truly put down roots here in Central Michigan. During the time that weve lived here, Ive made new friends, guided my kids through their first days of school (as well as a first day of middle school), volunteered during the villages Sesquicentennial celebration, and currently serve on the zoning board.