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the most catastrophic disease outbreaks in human history, totalling almost 7 million
deaths from over 773 million cases as of 2023, according to the World Health
Organization (WHO, 2023). Along with the severe worldwide social and economic
physical environments during a disease outbreak. Stemming from social media use
(Durodolu & Ibenne, 2020; Ali, 2020) and health/eHealth illiteracy (Baur, 2020; Berkman
et al., 2010; Kindig et al., 2004), this phenomenon has caused even more turmoil in the
midst of the deadly pandemic, fueling distrust towards health institutions and programs
(The Lancet Infectious Diseases, 2020), in addition to complacency among the public
One of the primary causes of the COVID-19 infodemic is the excessive exposure
to social media. Empirical studies have corroborated the strong correlation between
social media use and the misperceptions about the COVID-19 pandemic. Since the bulk
of the globe has gone online, many have relied on the internet as their primary, and
possibly only, source of news. However, this overreliance has fostered an ideal
Psychological Association, 2023). Consequently, this has allowed for the uncontrollable
dissemination of misleading information, conspiracy theories and the like, instilling them
into the public. According to The Harvard Kennedy School Misinformation Review, such
misconceptions can result in lower levels of social distancing compliance. In particular,
Bridgman et al. (2020) maintains that misconceptions can distort people's risk
Another driving force behind the infodemic is the low level of health and
eHealth literacy, to which many peer-reviewed articles attribute various elements, such
as low socioeconomic status, language barriers, and tech-illiteracy (Chen et al., 2021;
MedlinePlus, 2020; Xie et al., 2021). As a result, the uninitiated in this region may have
difficulty finding, evaluating, and applying credible and relevant health information
online, and may also employ unreliable or pseudoscientific methods in general disease
especially since it undermines the public's trust towards health institutions and
programmes. Friis et al. (2020) concurs that those with low health literacy may
may also feel marginalized or discriminated by the health system and thus lose trust in
the authorities, or otherwise fail to see the rationale and benefits of credible health
millions of lives worldwide and left a huge stain on the reputation of the health sector.
this catastrophe.
References
American Psychological Association (APA). (2023). How and why does misinformation
spread? From https://www.apa.org/topics/journalism-facts/how-why-
misinformation-spreads
Bertram, M., Brandt, U.S., Hansen, R.K. et al (2021). Does higher health literacy lead to
higher trust in public hospitals?. Int J Equity Health 20, 209 (2021).
https://doi.org/10.1186/s12939-021-01528-w
Bridgman, A., Merkley, E., Loewen, P. J., Owen, T., Ruths, D., Teichmann, L., & Zhilin, O.
(2020). The causes and consequences of COVID-19 misperceptions:
Understanding the role of news and social media. Harvard Kennedy School (HKS)
Misinformation Review. https://doi.org/10.37016/mr-2020-028
Chen, Q., Min, C., Zhang, W., Wang, G., Ma, X., & Evans, R. (2021). Unpacking the black
box: How to promote citizen engagement through government social media
during the COVID-19 crisis. Computers in Human Behavior, 110, 106380.
https://doi.org/10.1016/j.chb.2020.106380
MedlinePlus. (2020). Health Literacy. https://medlineplus.gov/healthliteracy.html
Pian, W., Chi, J., & Ma, F. (2021). COVID-19 misinformation on social media: An
overview. Information Processing & Management, 58(6), 102713.
https://doi.org/10.1016/j.ipm.2021.102713
The Lancet Infectious Diseases (2020). The COVID-19 infodemic. The Lancet. Infectious
diseases, 20(8), 875. https://doi.org/10.1016/S1473-3099(20)30565-X
World Health Organization (WHO). (2022). Infodemic. https://www.who.int/health-
topics/infodemic#tab=tab_1
World Health Organization. (2023). COVID-19 Dashboard. Retrieved from
https://data.who.int/dashboards/covid19/cases?n=c (Total cumulative cases)
and https://data.who.int/dashboards/covid19/deaths?n=c (Total cumulative
deaths)
Xie, B., He, D., Mercer, T., Wang, Y., Wu, D., Fleischmann, K. R., … & Zhang, Y. (2021).
eHealth Literacy: Essential Skills for Consumer Health in a Networked World.
Healthcare, 10(1), 66. https://doi.org/10.3390/healthcare10010066
Yagi, B.F., Luster, J.E., Scherer, A.M. et al (2022). Association of Health Insurance Literacy
with Health Care Utilization: A Systematic Review. J GEN INTERN MED 37, 375–
389. https://doi.org/10.1007/s11606-021-06819-0