GROUP R NAME OF DR. SAMAH HATEM AL MAKI LECTURER CHAPTER 1: INTERACTION AND LEARNING. Sociology is derived from the Latin word "sosio" meaning "sharing". The term is also a combination of Greek and Roman words meaning "knowledge of society". Sociology is also a scientific and systematic study of human beings and human social interaction in society from various angles. Tisher, Whitten and Hunter (1983). Among the important contents I found in my search results was sociological theory. Some theoretical approaches in the sociology of education as listed in Suhada (2020) are Theory of functionalism, Theory of symbolic interactionism and Theory of conflict. First, the Theory of Functionalism was realized by Auguste Comte (1798-1857). He studies about social or institutional behavior in activities that contribute to the sustainability of society. Next society is considered as a body that has parts with their own functions that must be carefully cared for. This theory sees the structure and function in society as in the discipline of pure science. Society is likened to an organism that has known parts of a structure. That is, social structure will determine the smoothness and harmony of society. Three assumptions of functionalists (Brinkerhoff & White, 1989), namely "Stability" is an evaluation criterion to determine the extent to which a society can be maintained. Evolution ”changes in society through the process of adapting social structures to reform (Amir Hassan Dawi, 2006). This theory emphasizes the understanding of community members to achieve harmony and stability (Consensus Theory).Next, the Theory of symbolic interactionism pioneered by George Herbert Mead (1863-1931). The newspaper Yuli Setianto et al. (2021) explains that: This approach focuses on the process of interaction in educational institutions such as schools and the results of this interaction. For example, the interaction between teachers and students in school. Interactionism theory examines how social characteristics affect social interactions such as gender, class, race, and others. How this interaction creates hope between teachers and students. (p. 9) This theory also examines how individuals interpret and act according to their own whims in society as well as examining symbolic meanings or subjectively implied meanings. Finally, the Conflict Theory embodied by Karl Marx (1818-1883), who examined the relationship between workers and owners of the factors of production in the economic system of capitalism. This theory focuses on the question of how educational institutions contribute to the reproduction of hierarchies and social inequalities in society. Conflict this can also happen between different social classes, the same social class, in families or groups that want change. Conflict theory also raises questions about many social structures such as economy, education, politics, social and religion bring prosperity to human beings (Amir Hasan Dawi, 2006). In conclusion, all the references I have studied and read, are able to distinguish between the three theories. It can be said that they have differing opinions and views in terms of macro and micro. CHAPTER 2: LEARNING ENVIRONMENT MANAGEMENT Interaction is the process of reacting to each other and the flow of information from one person to another. There are two types of interactions namely verbal communication and non -verbal interaction. Verbal interaction involves the process of transferring ideas and is spoken using language that is understood. For example, patterns of interaction that occur in the classroom such as one -way interaction, two -way interaction and multi -way interaction while non -verbal interaction is the delivery of ideas that involve the process of transfer of ideas that involve limb movements such as nodding the head sign of agreement (Leong F. 2016). Therefore, teachers must master these interaction skills in order to make it easier for students to understand what is to be conveyed and students can learn with fun to achieve learning objectives. One -way interaction is teacher -centered teaching and there is no interaction between students. For example, the teacher only gives instructions and the students only follow the teacher's instructions. In this way I feel less effective because the teacher does not know whether his students understand or not what the teacher is conveying. Next, Two -way interaction between teacher and student. Like many teachers encourage their students to always be active such as asking questions and giving opinions to students. By doing so, students will be more active and less bored in class. In addition, two -way student -student interaction. For example, by holding group activities and being able to create a friendly relationship between students. This allows students to share their opinions and at the same time encourage them to be more creative and can create a spirit of cooperation and help each other. Finally, multi -directional interaction by conducting group activities, acting activities and so on. This can make teaching and learning activities very active as well as the relationship between teachers and students and students with students more close and friendly. Clearly shows that multi-directional interaction is an effective way for students to learn in a fun environment and allows students to easily understand what is being learned. CHAPTER 3: LEADERSHIP AND ORGANIZATION Leadership and organization are important things to develop a good school administration and management and an orderly arrangement according to the established organization. The success of an organization also depends on responsible and responsible leadership. Lim and Jamal @ Nordin bin Yunus, Ph.D (2016) state that: The role of instructional leadership played by principals and headmasters is something that is considered important in ensuring the academic success of a school and in turn drive the school towards an effective school. The definition of instructional leadership can be summarized as all the behavioral planning practices of principals or head teachers that are clearly communicated with the aim of influencing, guiding, and encouraging teachers and students in order to improve and enhance programs related to the teaching and learning process to achieve academic goals. designated school. (pp. 5-6) In addition, learning organizations can be said to have the ability to make changes and improvements to keep me competitive based on learning, organizations should improve their learning capabilities and be able to learn better and faster (lim & Jamal @ Nordin bin Yunus , Ph.D, 2016). Among the leadership that students need to follow in school is autocratic leadership, which is a formal style of leadership where any decision must be followed. The second leadership is democratic leadership, which is a style of leadership that gives others the opportunity to express their opinions before decisions are taken. Next, Laissez-faire leadership where the leader lets all decisions be made by the person being led as well as cohesive leadership which is a leadership style that follows the situation. Finally, instructional leadership and also known as instructional leadership. According to Lim and Jamal @ Nordin bin Yunus, Ph.D (2016), instructional leadership can be summarized as all the behavioral planning practices of principals or head teachers that are clearly communicated with the aim of influencing, guiding, and encouraging teachers and students in an effort to add good and improve programs related to the teaching and learning process to achieve the school's academic goals set. This includes ensuring that the implementation of an educational change successfully achieves its goals in schools. It clearly shows that leadership and organization are important aspects in realizing a successful school. CHAPTER 4: STUDENT MANAGEMENT Pupil management is very important to produce quality students and civilized students. Therefore, students must have a disciplined attitude in themselves. This is because to ensure the safety and well -being of staff and students and create a conducive environment for learning. Discipline is also a set of rules that control student behavior through punishment or reward as well as a form of training for mental, physical and attitude development of students (James, 2011). Next, teachers should manage student records well. This is because, it can help teachers to analyze their students and organize students in appropriate groups. Therefore, learning will be smooth. If this is not the case, most acts violate the rules committed by the student. However, this matter should be given due attention by the school so that misconduct does not continue. It is clear that good student management is one of the muirid management. In addition, the readiness of students to learn where teachers must ensure that their students are ready to learn before the teacher begins the learning and teaching process (PDP). By doing so to ensure the readiness of students to learn perfectly. For example by stating the syllabus you want to study. With this, students can make initial preparations through self- revision by finding information related to the topic they want to learn before they start the class thus making it easier for students to better understand what they are learning. Next, motivating students is one of the components found in student management. The school should give a greater role in motivating students because if the students in the school have emotional problems or do not have the enthusiasm to learn. There are various approaches that can be applied in themselves by motivating them. If the school does not take any action either to hold activities or programs to motivate students, the school will fail to produce students who are academically successful. To motivate students, teachers should implement several activities or programs by providing counseling or consultation to students, hold seminars or motivational programs by inviting external speakers as well as spiritual guidance that can help students to develop their potential. In conclusion, student management is an important aspect in producing students with high integrity. In order to have a successful effect, the management of students in the educational institution must be handled with full commitment and cooperation from all parties involved such as the highest position in the school that administers the school and assisted by teachers, counselors and parents of students themselves. CHAPTER 5: CLASSROOM MANAGEMENT Classroom management is a terminology or term used by teachers to describe the process to ensure that lessons in the classroom can run smoothly even if at the same time there is a disruption of student behavior. According to Alberto & Troutman (1986), Classroom management can be defined as a teacher’s skills of managing time, space, learning resources, roles and student behaviors in providing an appropriate climate for learning. In the classroom the teacher plays various roles and the most important is as the classroom manager (Akhiar Pardi & Shamsima Shamsuddin, 2012, p. 34). This is because effective teaching and learning cannot be done in a classroom that is not well managed. If the classroom is well managed, a conducive learning environment will be formed. Among the conducive learning is to create an active, fun environment, facilitate communication and multi-directional interaction, orderly without creating a tense, restless or depressed atmosphere among students. In a conducive learning environment, students will feel fun, stimulated to be actively involved, focus on lessons and be more disciplined and responsible. Next, a good classroom is a classroom that can be managed consistently throughout the year. Teachers should ensure that their students are disciplined and responsible by establishing classroom routines through the construction of rules and procedures. Teachers should ensure that the rules and procedures introduced on the first day of school, are repeated and trained in compliance for at least three weeks. This is to ensure that students follow classroom rules properly. Examples of classroom rules are being on time, always ready, being positive and polite. Finally, the space in the classroom should be equipped with various resource materials and built according to the creativity of teachers and students. It was created to conduct formal or informal teaching and learning activities. The learning space also involves the position of student chairs and desks. The way this space is arranged affects the learning environment. Pupils who fill the front row may be more involved with the pdp process than pupils who are in the back row. The distribution of student positions should take into account the needs of students. Students who are active and like to make noise should not be placed in the same group. Mix active students with relatively passive ones so that there is not one group in the learning space that dominates the place. It is clear that teachers play an important role in managing students in the classroom. CHAPTER 6: RESOURCE MANAGEMENT Resource management is a process of controlling, organizing and managing a material provided to implement a learning. Each school is provided with various resources such as printed materials, cassettes, audio, video tapes, multimedia software and the internet. Teachers need to master the skills of selecting appropriate materials to be used optimally so that the best results in teaching and learning. Having identified all the resources and learning materials that can be used in teaching and learning, a teacher needs to decide to select the most effective materials to use in the classroom. Teachers need to be proficient in using materials to get interesting teaching results. Among the interesting resources is to bring students to the computer lab. This allows students to access the internet and explore the cyber world. For example, the teacher instructs students to answer quiz questions from a video game. This can attract students to be enthusiastic in daily learning. Using these resources is also able to produce creative and innovative students. Next, the school should also make activities outside the school grounds. For example making a study tour, project or presentation. By doing so it can relieve stress in learning and eliminate student boredom. In addition, these resource activities can also provide new experiences to students and provide extensive exposure to students so that they can think openly and maturely. In conclusion, school resource management is essential to achieve success in all school goals and objectives. CHAPTER 7: LEARNING ROOM MANAGEMENT STRATEGIES Classroom management strategies are one of the important factors in which students undergo the process of learning and teaching in the classroom. The classroom is also a place where teachers and students interact to gain knowledge. Therefore, the school must formulate a good strategy to manage the classroom. Among the classroom management strategies that educators should emphasize is the layout and physical environment in the classroom by determining how to use space and the layout of furniture in their respective classrooms. James (2014) stated that teachers should arrange classroom furniture to enhance student learning as well as reduce disruption during the learning and teaching process takes place. Among the strategies in arranging the classroom is, teachers should avoid obstacles in the passageway or where students often gather this will smooth the movement of students in and out. Next, place or arrange teaching aids and often used drawing tools in an easily accessible place so as not to interfere with the learning and teaching process process. It is clear that layout and environment are important strategies in managing the classroom. In addition, the management of student discipline is also one of the strategies to manage the classroom. This is because if teachers are not able to control the behavior of students they will face difficulties in the delivery of knowledge and disrupt the smooth process of PdP. Therefore, the ability to control student behavior in the classroom will influence a disciplined atmosphere and improve student academic performance at the school level. It is clear that, teachers should be skilled in the management of student discipline in the classroom and not focus on the task of imparting knowledge alone. In addition, in terms of classroom climate emphasizes on the social environment in the classroom. A good social environment is a comfortable and friendly atmosphere between students and teachers and students with students and is not dangerous. Among the factors that affect the emotional and social atmosphere are the approach in teaching, the teacher's leadership style, the way the teacher communicates and the pattern of interaction used by the teacher. In conclusion, the importance of classroom management strategies is also something that is emphasized by educators in implementing effective teaching and learning. CHAPTER 8: BEHAVIOR MANAGEMENT Behavior management has a great impact on an educational institution in the academic aspect of students. Learning management is the process of planning learning to achieve goals, determine or provide guidelines on things that need to be done by teachers, determine the subjects taught by teachers according to expertise, lead and inspire teachers and control activities and monitor implementation so that it runs smoothly. Teachers should also be wise to plan or arrange the layout in the classroom with conditions that suit the situation of students so that they can be in a comfortable situation in the classroom. Next, in group activities, teachers must organize the group well. For example, by gathering students who have various interests and strengths. This can encourage students to share their opinions and at the same time can produce students who are active and stand out. Perfect lighting and ventilation in the classroom is also one of the management of learning. This can create a cheerful and harmonious atmosphere in the classroom. In addition, time management is also an important aspect in learning management to ensure that students are always systematic in meeting the time given and to ensure that learning sessions can run smoothly as a responsible teacher. A teacher must manage time according to the schedule provided. Teachers should also develop a daily teaching plan (RPH) so that the management of teaching and learning time and the learning of a topic runs smoothly. Finally, good interaction between students is also the key for students to understand what is being learned in the classroom and can help students to encourage misunderstandings between students and teachers. Teachers should foster positive communication between students and students so that learning is easier and quality. In conclusion, the school, especially the headmaster and the administration should work together to play a role in building and implementing this learning management study so that this study is comfortable to be used by educators. Teachers must also perform their responsibilities systematically based on the guidelines mentioned in the learning management study so that the learning objectives can be achieved. CHAPTER 9: STUDENT COUNSELING MANAGEMENT In school, teachers as educators and mentors need to take the initiative to accompany and approach their students because in this way they can understand their students more deeply. In other words, teachers who can create a friendly atmosphere and care about their students will be able to identify the problems faced by students and at the same time can help students towards positive self -development. In the management of student counseling contains three concepts namely mentoring, guidance and counseling. Mentoring is a process implemented by the mentor towards the mantee. In the concept of mentoring, the mentor must guide the mantee to become an individual who is able to develop his potential. Next, the main motive in the mentoring process is to give the mentee the opportunity to acquire, try and use skills that may be less exposed in the classroom to guide those who live life as responsible learners as well as allow the mantee to explore new ideas with confidence. In addition, the concept of coaching is a systematic professional process of assisting a person through educational procedures and making interpretations for the better with social needs and opportunities appropriate to social and moral values. The goal of coaching is to help people develop their ability to realize their own lives. Finally, the concept of counseling is something that focuses on the problems faced by students. Either in the form of instructions or instructions to the plaintiff to do so. In conclusion, mentoring, guidance and counseling are ways that can be used to help students in aspects of learning in daily life. CHAPTER 10: MULTICULTURAL MANAGEMENT Cultural diversity is a special feature that exists in Malaysia which includes people of various religions and races. Thus, this cultural diversity is highly emphasized when it becomes one of the six aspirations of the education system in the Malaysia Education Development Plan 2013-2025. The aspiration of this system states “an education system that offers the sharing of experiences and values to children by valuing diversity” (National Education Development Plan 2013-2025; p. 21). Through multicultural management, students should be more exposed to cultural diversity so that they are more sensitive to diversity and better understand the meaning of diversity. As such, school is an ideal platform to educate them as students spend a lot of their time in school. With this they can interact with other students from various backgrounds including various ethnicities. Therefore, teachers should have the knowledge, awareness and skills that can make them more sensitive to the backgrounds of different students can deal with the problem of inter -racial relations. Next, teaching techniques or styles should be emphasized. This is because most teachers who are still teaching seem like all students have talent, willingness. The same motivation and hope. Therefore, teachers should have an open and creative mind. For example, teachers should use teaching aids to engage students to learn more about the topics studied. Teachers should also regularly ask other races so that they understand what they want to convey in class so that the PdP process runs smoothly and avoid any misunderstandings about the topics studied. In conclusion, the sensitivity of cultural diversity is very important revealed seawall pupils are at the school level again. Therefore, teachers need to better understand cultural diversity so that they are more sensitive to the differences that exist in the school environment. Teachers also need to inculcate values such as respect for cultural diversity, tolerance and inter-racial cooperation. This is to ensure that students become human beings who are able to live in diversity and can accept cultural differences as the aspirations of the Ministry of Education Malaysia in the Malaysian Education Development Plan (2013-2025). CHAPTER 11: MANAGEMENT OF MULTIPLE DISABILITIES The management of students with disabilities is focused on students with special needs or better known as students with disabilities (OKU). In general, the management of students with various abilities is more focused on special education programs conducted on students with learning difficulties either physically or mentally. Hannah et al. (2019) state that: In special education, students with special needs need a more strategic approach, special assistance needs, support and lesson plans that fit their needs and potential. Thus, special education really needs teachers who are skilled and competent in educating and producing human capital that is prosperous and able to be independent. (p. 114) Aspects of discussion in the management of multicultural students range from rehabilitation, enrichment, multiple intelligences and special needs. The concept of remediation is an action taken to help students who have difficulty in mastering the basic skills of reading, writing and counting. Rehabilitation education is also a focus on the basic skills of learning that is 3M and is known by special rehabilitation teachers. Furthermore, the concept of enrichment is a kind of interesting and challenging learning activity aimed at giving students the opportunity to develop their curiosity, creativity and leadership. For example by providing enrichment activity materials. Therefore, the content should be appropriate to all the skills that have just been mastered by the students while the level of difficulty should be appropriate to the abilities of each group without the need for much guidance from the teacher. In addition, the concept of multiple intelligences. There are many different types of intelligence. For example, linguistic verbal intelligence which is the ability to use words effectively, remember information, trust others and speak one's own language. Next is mathematical logic intelligence i.e. the ability in using numbers effectively and anticipating and spatial visual intelligence that can detect and describe shapes presenting visual and spatial ideas graphically. In conclusion, the role of special education teachers in the 21st century is very challenging and requires a high degree of teacher patience. Therefore, all parties must work together, support special education teachers either directly or indirectly towards upholding the country's high quality education system. CHAPTER 12: SCHOOLS AND ENVIRONMENT Schools are a place to produce successful human capital. School is also a place where students learn by reading, writing and counting. Therefore, all parties must take care of the sustainability of the school so that the school can be taken care of and last a long time. The learning environment in schools has changed the way students learn. This is said because, a conducive environment is said to create a fun atmosphere to learn and increase student pressure in the learning process. For example, the appropriate use of classrooms and the provision of special rooms. In addition, the surrounding space of the school yard can also be utilized for the teaching and learning process of students. This is because, the surrounding area of the school yard is complementary to the learning process in the classroom (Christina et al., 2019). Furthermore, school and community consensus is also an important factor in maintaining school peace. This is said because, the relationship between parents and the school must be emphasized. With the „Parent and Community Involvement‟ (PIBK) and the „Parent Teacher Association (PIBG) contribute to the improvement of student achievement. This increase was driven by parental monitoring factors in the increase in attendance rates to school. Furthermore, the PTA can also improve school facilities and can help the school's financial resources for the welfare of students. Community cooperation is also important to build consensus between the school and the community. For example, schools can serve the community through the team, clothing or energy of teachers and students when organizing any event from sesame to time. Therefore, the community can also provide contributions and assistance for school development. In conclusion, the relationship between the school and the community and the relationship between parents are very important to achieve the goals of the school. Therefore, the school should increase activities with the community and parents so that the bond of friendship is always intact. CHAPTER 13: STUDIES MANAGEMENT Through the implementation of 21st century learning that is being actively implemented, educators must give a high commitment to produce human capital in line with the National Education Philosophy. Therefore, teachers must make a neat preparation so that the teaching and learning process becomes more effective. Among them is that before starting the process, the teacher must first identify the objectives of the process. This is because, teachers are easy to spot the faults and talents of their students in the classroom. Before the teaching session the teacher should inform the learning objectives in advance so that they are better prepared and change their knowledge, abilities and behavior. This will make it easier for teachers to achieve learning objectives. In addition, each teacher should prepare a lesson plan for the school. This is because, without a teaching plan, a teacher will not be able to follow the set learning objectives and will not succeed in the teaching and learning process properly. The arrangement of objectives and materials should be arranged neatly and according to the students' understanding. It is clear that the preparation of lesson plans for schools is an important management in the realm of learning. Finally, the implementation of teaching and learning in the classroom must have three important things, namely, induction set, content delivery and closing. There are several important things in the induction set, among which is that the teacher needs to plan a good teaching start that can attract the attention and interest of the students. Teachers also relate past lessons or to students ’existing knowledge. After that, the presentation of the content. The teacher conveys the actual content to the students. Teachers need to plan a number of sequential steps, well -arranged by noting the appropriate estimated time (period). Next is the cover. Closing can be done through a summary or conclusion. The teacher should give a conclusion or summary according to the subject taught at that time. In conclusion, the Ministry of Education Malaysia and the school should also take additional initiatives by conducting regular in-service training, courses related to 21st century learning and also related workshops so that it can benefit teachers in improving further their level of knowledge of any changes and also improvements made by those involved in the implementation of 21st century learning and can produce a more excellent and quality generation in the future.