GE-McKinsey Matrix

As per McKinsey, GE-McKinsey is a strategy-based tool that contains a nine-box matrix and
provides a systematic way to the multi-business corporation for the purpose of prioritizing its
investments among its subunits (business units).

In simple terms, GE-McKinsey Matrix is considered as a framework to evaluate the portfolio

of businesses, gain insights into strategic implications, and set a priority of the investment
required for each BU (business unit).

This matrix is also known as McKinsey Nine Box Matrix which is used by multi-business
firms for the planning of their business portfolio. A group of businesses that jointly form a
company is considered as a business portfolio. These independent businesses are generally
termed as strategic business units (SBUs).

OVERVIEW
Today’s business world is more focusing on its decisions related to investments due to the
increasing scarcity of resources. In this scenario of limited availability of resources,
Businesses are required to make decisions based upon the best utilization of their cash and
investments aiming at maximum ROI (Return on investment). The quarrel for investments
can be viewed in every stage of a firm such as among teams, departments, business units, or
divisions. In the case of diversified businesses, more complexity arises in this resource
allocation quarrel as various brands, products, and portfolios are supposed to be managed.
So, it becomes a headache for people or management to decide upon how much and where to
invest cash for its proper utilisation.

Companies that are into diversified businesses, manage complicated business portfolios,
mostly, consist of a huge range of products and services. These diversified products or
business units are different from each other in terms of their functioning, future prospects,
and performance. So, it becomes very difficult for companies to decide which products they
should invest in. Here the role of GE-McKinsey Matrix comes as it supports businesses in
this decision-making process in a more informed and systematic way. It is a strategic tool that
solves the investment problem by making a comparison of business units and further
assigning these units into the relevant groups that are either worth investing or should be
divested or harvested.

ORIGIN OF GE-MCKINSEY MATRIX

The GE-McKinsey Matrix was developed in the 1970s when McKinsey & Company was
hired by GE (General Electric) company to develop a tool or model for analysis and
management of a business portfolio that is best suitable as per their requirements.

In the 1970s, projections related to future cash flows, market growth, etc. were the main
elements for the companies to make decisions of investments. This was not a reliable way to
assign resources to different products. GE was handling a complex and large portfolio of
products that were not related to each other. But, GE was not satisfied with the returns from
investments in its portfolio of products. At that time, GE was operating around 150 business
units and was using BCG (Boston Consultancy Group) Matrix but over the period a more
sophisticated tool was required to help the company in deciding for the units that actually
deserved investments of funds for development. So, with the help of McKinsey & Company,
a nine-box tool i.e. GE-McKinsey Matrix was designed as a strategy tool aimed at supporting
business in making decisions related to whether to invest or not in its sub-business units or
products.

The business units are plotted on 9 cells of the above none-box GE-McKinsey Matrix that
shows if the company is safe to invest in a product. Also, harvest or divest the product if it is
unsafe to invest or whether further research is required on product investment i.e. either hold
for time being or adopt a strategy of selective investment. The evaluation of business units is
conducted on 2 axes i.e. competitive strength of the business unit and industry attractiveness.

The above nine-box matrix is considered as a systematic method for the decentralized and
multi-business corporation to decide the best product or business for investing money.

Instead of depending upon the projections of each business unit’s future prospects, the
corporate can evaluate whether a business unit will provide better returns in the near future
by using the above two factors of the GE-McKinsey Matrix tool. By placing business units
within the 9-box matrix, a logical and analytical map for their proper management is
available. Business units that are placed above the diagonal in the above GE-McKinsey
diagram may be pursued for further investments and growth by a business. Whereas business
units along with the diagonal may be considered for selective investment strategy, and other
business units that are placed below the diagonal should be a harvest or divest. It is essential
to place business units into these 3 categories of the matrix at the starting of the analysis for
further judgment.
AXIS OF GE-MCKINSEY MATRIX
The y-axis of the matrix represents market attractiveness and the x-axis shows a business
unit’s competitive strength. Let’s have a look at both strategies below:

Industry attractiveness
It shows whether it will be tough or easy for a business to face competition in the market and
gain profits. Industry becomes more attractive if it is more profitable. Different factors are
included in industry attractiveness to determine the level of competition in it in a collective
form. Following are the most common factors for industry attractiveness:

● The Growth rate in the long run

● Size of industry
● The Profitability of industry: This includes both entry and exit barriers, power of
supplier and buyer, the threat of available complements and substitutes
● Structure of industry
● Changes in the Product life cycle
● Demand changes
● Price trend
● Macro environment factors
● Labor availability
● Market segmentation
● Seasonality

The Competitive strength of a BU (Business unit) or a product-

Apart from industry attractiveness, the matrix also measures a business unit’s strength against
its main competitors. Business strength is analyzed by business managers to determine if a
sustainable competitive advantage is present in a business unit or not. In case of the presence
of the same, the next issue arises is related to the period for which it will be sustained. The
below factors decide a business unit’s competitive strength:
● Total share exists in the market
● Growth of market share as compared to competitors
● Strength of the brand or brand value
● Company’s profitability
● Customer loyalty
● VROP capabilities or resources
● Strength of a business unit to meet critical success factors of the industry
● Strength of a supply chain
● Product differentiation level
● Flexibility of production
INVESTMENT STRATEGIES FOR THE MATRIX
After placing SBUs in the matrix, companies can make investment strategies according to the
position of SBU within the matrix. There are three alternates of investment strategies i.e.:

● Grow
This category includes those business units in which corporate prefer to invest
because of their strong position to generate high returns in the long-run. These
investments can be into acquisitions, Research & Development (R&D) activities,
brand expansion, advertisements, and production capacity enhancement.

● Selectivity
The position of business units that fall under this category is ambiguous and their
future growth is unclear. Or in other words, it is difficult to predict if these
business units will perform in the future and remain stagnant. This category is
liable for investments only in case of strategic aim of these and once the amount
is already invested into the business units under the Grow category.
Though the potential of these business units is not clear, it doesn’t mean that the money
won’t be invested in these. However, investments won’t be made in these BUs until the
confirmation is there that investment in the SBUs under the Grow category is done.

● Harvest or Divest
This category of investment strategy includes poor performing business units that
are in less attractive markets and industries. If these business units contribute to
revenue generation equivalent to the investment; then only investment will be
made into these. In the absence of this, the possibility may arise to liquidate these.
Detailed elaboration of GE-McKinsey Matrix:
 GE-MCKINSEY MATRIX (DETAILED VERSION)

The detail of each option in the above matrix is as under:

● Protect position: This includes investment for protecting the position in the
market and rapid growth.
● Build selectively: Consists of obtaining specialization in limited strengths in
order to increase the ability to face competition. In case there is no possibility of
competitive advantage or sustainable growth, then adopt the strategy of
withdrawal from the market.
● Invest to build: Includes investment for the purpose of strengthening position in
the market by developing strengths. Areas of vulnerability need to be managed.
● Manage for income: To invest in those areas of SBUs in which the earning or
income potential is good and risks are comparatively low. Profits need to be
maintained by upgrading the products that are most profitable.
● Harvest or Expand: If it is possible to expand with low investments then only
look for it, else, operations to be streamlined to harvest the investment.
● Divest: This demands cost-cutting and no investment with immediate effect. For
releasing the cash value for the company, the business unit should be sold.
● Protect position and refocus: To shift the currently available strengths of the
business into a new market, it is required to view the possibilities of refocusing
the business.
The process of GE-McKinsey Matrix
1. Determine each business unit’s industry attractiveness

This includes the following steps:

● List down factors: This is the first step in which a list of relevant factors needs
to be identified and compiled while measuring the attractiveness of the industry.
Some common factors are available across industries but an organization should
choose the most appropriate factors for its business. These factors may include
growth rate, size, environmental factors, competitive landscape, profit margin,
etc. that affect the industry.

● Allocate weights: It is mandatory to give weights to the factors that have been
listed. These weights indicate the value of the factor in determining industry
attractiveness. This weight could be anything between 0.01 (not important) and
1.0 (extremely important) which has to assign to each factor. The aggregate of all
the weights should be 1.0.
● Provide rating to the factors: Once the weight is allocated to the factors, the
next step is to rate each one of them associated with each business unit or product
of the company. Values can be selected between 1 to 5 or between 1 to 10. In
this, 1 shows the low attractiveness of the industry, wherein, the scoring of 5 or
10 represents the high industry attractiveness.

● Determine the weighted and total/final scores: Once the weights and ratings
are ready, a final or total score is calculated which is the aggregate of the
weighted score of all factors for each business unit. Weighted scores are
determined by multiplying ratings and weights.
By using the total score, companies can compare the industry attractiveness of each SBU.

2. Determine each business unit’s competitive strength

This includes the evaluation of the competitive strength of each business unit of the company.
The process is the same as in the case of industry attractiveness except the evaluation is based
on competitive strength this time. The process is mentioned below in brief:

● Factors list: Choosing and preparing a list of the available factors of competitive
strength.

● Weight allocation: This represents the importance and role of each factor to
achieve sustainable competitive advantage. Each factor should be assigned
weight from 0.01 (not important) to 1.0 (most important). The total weight should
come in equals to 1.0.

● Factor rating: The rating of each factor in each business unit should be between
1 to 5 or it can be between 1-10. Rating 1 symbolises weak strength and rating 5
or 10 shows superior strength.
● Total score calculation: This is to obtain the total weighted score.

3. Positioning each business unit on Matrix

Now, after getting a score on industry attractiveness and competitive strength for each
business unit, the next step is to position them on the matrix. A circle should represent each
business unit that indicates the market size of each business unit as compared to other
business units.
4. Information analysis
This includes analysing the strategic possibilities for business units. The three investment
strategies that an organization can adopt for each business unit are depending upon the
position that each business unit occupies in the matrix. As discussed above, these strategies
include grow or invest, income or selectivity, and harvest or divest. Each business unit is
placed within these categories that determine what action to be executed in terms of
investment. These investment strategies or investment implications are explained below in
detail:
 ● Grow or invest areas in the matrix: It is suggested that companies should look
for investments into those business units that fall into this category of matrix
boxes as they offer a higher rate of return in the long-run. A lot of cash will be
required by these as they will function in growing industries. Also, it will be
essential for them to grow or maintain their market share. This investment is
required for multi-purposes such as R&D activities, acquisitions, advertisements,
etc. to meet future demand.

● Income or Selectivity areas: Companies should seek to invest in business units

that fall under the income or selectivity box in the matrix only if they have
enough remaining money after investing in grow or invest business units; and if
there are possibilities to generate money from these business units in future.
These BU’s are mostly considered at the end due to a great amount of uncertainty
they carry.

● Harvest or Divest areas: There are business units that operate in unattractive
markets or industries and there is no sustainable competitive advantage from
them. Also, these business units are not even capable of achieving it and these
perform comparatively in the poor form under harvest/ divest areas within the
matrix. In this case, the question arises of what strategy to adopt for such BUs?
The solutions to the above question can be:
a) In case of excess cash generated by business units, companies should take them like
business units that come under the area of cash cows in the BCG matrix. In other words,
invest enough into these business units to keep them working and until they are generating
cash incomes. So, it is profitable to make investments in such business units as long as an
investment doesn’t go beyond the cash generated from them.
b) It is advisable to divest those business units that are running under losses. If it’s not
possible to convert losses into profits then the company should go ahead with the liquidation
of these business units.

5. Projection of the future potential or direction of business units

For instance, in the above evaluation, it shows that Business Unit 2 falls under the
invest/grow category, but after undergoing further analysis, it revealsThrough the above
analysis of GE-McKinsey Matrix, a company can see the current scenario of each business
unit’s industry attractiveness and competitive strength but it doesn’t predict their future scope
of change. So, further analysis of each business unit’s potential is required as it may clarify
that if investments are made in a few business units then it is possible to improve their
competitive positions. Also, major growth in that industry may be experienced in the future
later. This creates an impact on the decisions of investments that a company makes into its
business units.

that this business unit has a tendency to shrink in the near future. So, in the upcoming future,
the investment strategy of this business unit will be either harvest or divest instead of invest
or grow. So, a company won’t invest the same amount in business unit 2 as it was investing
in it during the initial phase. To represent the future direction of each business unit, an arrow
may be used.
Below is the expectation w.r.t each business unit according to future analysis:

SBU1: The company expects that the industry attractiveness and competitive strength of this
business unit will improve in the near future.

SBU2: The company expects that competitive position will decline with time and industry
will become less attractive.

SBU3: It’s expected that industry attractiveness will remain the same as it is now, but the
competitive strength of this business unit is expected to improve.

FUTURE DIRECTION OF BUs IN MATRIX

6. Prioritise investments

This is the last step in the process that includes making decisions about where and how the
investment of the cash to be made. Few queries that may require solutions along with matrix
analysis are:

● Is it really fruitful to invest in some business units?

● How much to invest in different units?
● Which sectors like R&D, customer service, marketing, value chain, etc. require
more investment within a business unit for improving its performance?
 EXAMPLES OF GE-MCKINSEY MATRIX (PRACTICAL
IMPLICATIONS IN RENOWNED BRANDS)

1. Apple Inc.

Let’s see the practical implication of GE-McKinsey Matrix with an example of a large
technology brand Apple Inc. The company hastha multi-businesses or multi-business units
that are operating in different markets such as laptops, desktops, Tablets (iPads), smartphones
(iPhones), portable music players (iPods), etc. Apple also develops software to facilitate these
products.

A competitor of Apple who is looking to gain competitive access to Apple’s activities could
do this by plotting its business units in the matrix. Through this analysis, the competitor could
find out different business units into which apple is about to invest a huge amount, divest, or
develop selectively. The x-axis i.e. industry attractiveness would be comparatively easy to
access for the competitor in case of operating in the same market, as this includes Apple’s
external factors. This consists of information that could be easily revealed like the growth
rate of the market, the current size of the market, etc. Still, few factors would have to be
examined thoroughly, like entry barriers and technological development.

On the other hand, the competitive strength of the business unit i.e. y-axis would be quite
tough to be assessed as it includes internal factors of Apple i.e. access to resources, the
strength of management, customer loyalty. In this, secondary sources like media, internet, etc.
could be a great help to obtain a great amount of information.

2. Invest or Grow strategy of Ford electric car

Ford was not investing in the electric car couple of years back even being the most famous
automakers around the world. Two major reasons were there of doing so i.e.:

● Ford has a strong presence or core competency in the sector of a classic

automobile, but in the electric automobile, it is not there. To design and
manufacture an electric automobile like an electric car is quite different from the
traditional automobile in terms of powertrain, engine, etc. The components are
totally different from an electric car in which Ford had no strong expertise.

● Another reason was the market as the demand for electric cars was rising but
people preferred traditional cars. Thus, it was not actually a booming market of
electric cars that time as the industry was not that attractive for the electric car
segment.
To find a solution, Ford did research and once they made their base strong in the segment of
electric cars and also, the industry became much attractive; then Ford made an investment in
it.

3. Divest or Harvest strategy by Microsoft in Zune mp3 player

In 2006, Microsoft has introduced its mp3 player i.e. Zune. A year later, once Apple launched
iPhone then Mp3 players started escaping from the market. The smartphone market which
was emerging and new industry resulted in making mp3 players totally unimportant. People
started using their phones.
To get rid of this, Microsoft discontinued its mp3 player brand Zune in 2008. It was the right
decision for the company as they hadn’t any strong presence in the market or industry of mp3
players and it couldn’t get success in this. Also, the mp3-player industry had lost its
attractiveness after the launch of the smartphone by Apple

MERITS OF GE-MCKINSEY MATRIX

1. Businesses that have business units more than a hundred can raise complexity. Also,
businesses lack infinite resources for investment. The GE-McKinsey Matrix facilitates
businesses to make an analysis of the portfolio of their business units to discover:

● Business units that should get less or more investment.

● New products that should be added to the portfolio of business.
● Products or business units that need to be divested.
2. It helps in raising awareness for the performance of business units or products in the
respective industry or market. Also, it assists in strategy development to gain maximum
returns from available resources.
3. Facilitates in extracting information related to the strengths and weaknesses of a business
unit and to use strategies for improving the performance of business units.
4. Helps businesses in their growth and acts as an information resource for market
opportunities in the future.

LIMITATIONS OF GE-MCKINSEY MATRIX

Different challenges or limitations are also there with the matrix such as:

● It is very difficult to determine the attractiveness of the market especially in a

market that is operating in an ever-changing environment.
● Also, discovering the business unit’s strength and assigning weight to it against
industry attractiveness is also quite tough. So, in the case of a mismatch of
variables, a company might invest in the growth of a business, which is otherwise
required to be held back and it ultimately leads to unnecessary wastage of
resources.