Basic 2

English
Discoveries
WORKBOOK

Universidad Andrés Bello

 Basic 2 Unit 1

Unit 1

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Buying And Selling

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Phone Sales
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a. Here are some examples of phone sales messages. Match each store or company in
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column B to a message in column A.

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A B
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We have the best coats in town. All our coats come from
1 France. ____ a Dream Travels
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Sharp knives, small knives, long knives - 50% off all our The Kitchen
2 knives for the next three days only. ____ b
Store
For only $20 a month, we bring the news to your door
Winterwear Fas-
3 every morning! ____ c
hions
We’re holding the biggest sale of the year! Now you can
4 buy fun gifts for your children at half price! ____ d The Daily News

Do you ever dream about Paris, London, or Prague? Call

5 us now and find out about our special holiday deals! ____ e Toys 4 Kids

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Basic 2 Unit 1

b. Complete the phone sales message with the words below.

best • calling • price • remember • sale • something

“Hi there! This is Susan Thomas (1) _____________ from Winterwear Fashions.

We have the (2) ______________ coats in town and this week we have

(3) _______________ great for you! Our big end-of-season (4)____________!

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All our coats are half (5)_________________!

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Call now! The number is 677-7999.

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And (6)________________, our end-of-season sale is for one week only.”
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c. Write your own phone sales message. Include the following information:
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• your name
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• the name of the product

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• the price
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• a contact phone number

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___________________________________________________________________

___________________________________________________________________

___________________________________________________________________

___________________________________________________________________

d. You are a salesperson from one of the companies in activity a. Try to convince your
partner to buy your product.

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 Basic 2 Unit 1

Wrong Color
a. Do you remember the characters in the story “Wrong Color”? Who did what? Mark
Ms. Green or Mr. Brown next to the sentence that is true for them. Some sentences
are true for both.

Ms. Green... Mr. Brown...

1. ordered a green chair.

2. waited for the delivery of the chair.

3. got the wrong color chair.

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4. was angry and called the store manager.

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5. went to the store but it was closed.

6. met Ms. Green outside the store.

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7. smiled when she saw the handsome man.
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8. got the right chair in the end.

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b. Imagine you are either Ms. Green or Mr. Brown. Write about your day in your diary.
Use the sentences from activity a. to help you.
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July 27th
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Dear Diary,
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What a day I had today!

___________________________________________________________

___________________________________________________________

___________________________________________________________

___________________________________________________________

c. Read your partner’s diary and guess which character he/she is.

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Basic 2 Unit 1

d. Did you understand all the words in the story, “Wrong Color”? Rewrite the sentences
using the words below to replace the word in bold.

angry • deliver • handsome • manager • mistakes

1. Ms. Green waited for the man to bring her chair. __________________________

2. Ms. Green was really mad. _________________________________________

3. The storekeeper said, “We all make errors.” ______________________________

4. The person in charge of the store laughed. _____________________________

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5. There was a good-looking man outside the store. _________________________

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e. Read Part 2 of the story, “Wrong Color”, and find out how it ends.
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Wrong Color – Part 2

A few months later, Ms. Green called to order a brown table from the
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same store. The store manager was very surprised. “I thought you
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were still angry about the mistake we made with your chair,” he said.
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“Oh, no, not at all,” said Ms. Green. “We all make mistakes!”
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“When do you want us to deliver the table?” asked the store manager.
“Any time this week,” said Ms. Green. “You can write ‘For Mrs.
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Brown’ on the package,” she added happily and smiled at her

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handsome new husband, Mr. Brown.

f. Did you understand Part 2 of the story? Mark the sentences that are true.

1. Ms. Green and Mr. Brown want to buy two different tables.

2. Ms. Green wants the table in the next 7 days.

3. Ms. Green is still angry with the store manager.

4. Ms. Green and Mr. Brown are in love.

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 Basic 2 Unit 1

Dress from Paris

a. Do you remember the dialogue, “Dress from Paris”? Write the sentences below in the
correct order.

Of course. It’s beautiful. Is it new? What a lovely dress!

Well, it’s really nice. Yes. I bought it in Paris last week.
Really? Do you like it? Thank you.

Woman 1: ___________________________________________________________

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Woman 2: ___________________________________________________________

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Woman 1: ___________________________________________________________

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Woman 2: ___________________________________________________________
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Woman 1: ___________________________________________________________
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Woman 2: ___________________________________________________________
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b. Your friend buys something new and you think it’s great! Complete the dialogue
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between you and your friend.

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You: What a lovely. _______________!

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Your friend: Really? Do you _______________ it?

You: Yes, it’s _______________. Is it _______________?

Your friend: Yes, I bought it in _______________.

You: Well, it’s really _______________.

Your friend: _______________!

c. Practice the dialogues from activity a. and activity b. with your partner, then take turns
reading the different parts.

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Basic 2 Unit 1

Be-Past: Statements and Questions

a. Yesterday, when Mr. Brown was shopping at the mall, his shopping bags disappeared.
Somebody stole them! Mr. Brown went to the police. Complete the questions the
policeman asked Mr. Brown.

Policeman: (1) _________________________________ in your shopping bags?

Mr. Brown: Just some gifts for my family, and clothes for myself.
Policeman: (2) _______________________________________________ full?

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Mr. Brown: Yes, the bags were quite full.
Policeman: (3) _____________________________ when the bags disappeared?

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Mr. Brown: I was near the cashier.

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Policeman: (4) _________________________________________ around you?
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Mr. Brown: No, there weren’t many people around me.
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b. When was the last time you bought something you weren’t happy with? Write about
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what happened. What was wrong with the product? Were you angry? Did you call
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the store?
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Last ______________ I bought ____________ at ____________________________.

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I wasn’t happy with it because ____________________________________________.

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I was________________________, so I ____________________________ the store.

They _______________________________________________________________.

c. Exchange stories with a partner. Your partner is the store manager and you are calling
to complain. Practice the dialogue.

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Basic 2 Appendix

Shopping 2

Word Definition Example Sentence

to pay money and get I buy food in the

buy, v.
something supermarket.

I went to the store but it

closed, adj. not doing business
was closed.

delivery, n. bringing products to a place Delivery is in 10 days.

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shop divided into different We can buy clothes and
department store, n. sections, each selling furniture in the department

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different products store.
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store selling things that
I bought her a present at
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gift shop, n. people like to give and get as

the gift shop.
presents
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That dress store is a good

business that makes a lot of
good business, n. business - there are always
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money
customers in there.
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to ask for a product to be

You can order a new dress
order, v. made for you or delivered to
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from the store.

you (also a noun)
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to give money and get

pay, v. I paid $500 for those shoes.
something

Buy your clothes on sale

save money, exp. to keep money and not use it
and save money.

I want to speak to the store

store manager, n. person in charge of a shop manager about the TV I
bought.

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