Professional Documents
Culture Documents
JS Bank SOC English Final 2024
JS Bank SOC English Final 2024
ADVANCES/FINANCES
A) ADVANCES 07
B) LEASING 09
C) AGRICULTURE FINANCING (PRODUCTS) 09
D) JS ASSET FINANCE 12
E) JS HOSPITAL FINANCING 13
F) JS GOLDFINANCE 13
G) JS MYGOLD 14
H) SME 15
I) SAAF (SME ASAAN FINANCE) 15
J) JS TARAQI LOAN - SME LOAN FOR MODERNIZATION 15
K) JS NAYA AGHAAZ SME LOAN 16
L) MORTGAGE BUSINESS FINANCE 16
M) MORTGAGE CREDIT FACILITY 17
CONSUMER LENDING
GENERAL BANKING
DIGITAL BANKING
A) E-BANKING SERVICES 39
B) JS GHARPAY SERVICE 40
C) CASH MANAGEMENT 40
D) ROSHAN DIGITAL ACCOUNT 40
Trade Services
A). IMPORTS
iii) "(a) Mark-up on PAD for Bills Under ONE MONTH KIBOR +2% per a.m.,
Import L/C (Sight)"""
Further Mark up on FORCED PAD IN CASE OF
NON-PAYMENT ON MATURITY DATE 3 Months
Import documents received Directly / Indirectly from the Kibor +5 % p.a."
suppliers by the Applicant / Bank without registration of
contract and payment made thereagainst.
iv) Acceptance Commission on Usance LC 0.05% per month - Minimum Rs. 2,000
If Payment Date falls after LC Expiry acceptance commission on bill amount
xiii) LCs under Suppliers/Buyers Credit, Commission @ 0.40% per Qtr or Part thereof
PAYES (Pay As You Earn Scheme) and (At the time of opening of LC to be charged on
full amount of LC liability plus interest payable
Deferred Payment LCs for Period Over thereon for the period from the date of
One Year. opening of LC till the expiry of LC, thereafter
commission is to be recovered on
six monthly basis on reducing liability.)
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xiv) USANCE BILLS: Bills drawn at Usance 0.25% or Rs. 2,000/- whichever is higher, is to
under the LC other than PAYES (Pay As be recovered at the time of retirement of the
cases which are beyond validity of LC.
You Earn Scheme) and Suppliers/ Number of days from LC validity date till
Buyers Credit retirement date. However, no commission is to
be charged if the maturity/payment period of
the bills falls within the period for LC opening
commission and which has already been
recovered.
Note:
- No markup to be charged from the date of
negotiation to the date of lodgement if 100%
interest/return free cash margin is provided.
- Where value date of debit to our account is
mentioned on covering Schedule/Telex/Swift
intimation, markup to be charged from such
effective value date.
- Rates are subject to adjustment after
obtaining approval of competent authority in
consideration of business volumes/values and
arrangements with the customers.
When reimbursement is made upon receipt of
documents, markup is to be charged from the
date of remittance.
xvi) Import Bills Returned Unpaid USD100/- flat from forwarding Bank Plus
courier charges
xvii) Flat charges on Payment of Import Bills Rs.1,250/- flat for all import bills under
under Collection, Contract, API and Open contract, collection, consignment, advance
payment and in case charges are on Exporter
Account /Presenter account USD15/- flat.
xx) Discrepant Document Handling Fee USD100/- or equivalent in FCY (including FED)
B). EXPORTS
0.30% for exports to Central Asian Countries,
i) FCY Notes Handling Charges excluding Afghanistan, against FCY notes
ii) FCY Cash Handling Charges for Afghanistan 0.20% for exports to Afghanistan, against
FCY notes
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iii) Letters of Credit
a) Advising of LC Rs. 1,500/- for JS Bank customers and
Rs. 2,000/- for other customers plus courier
charges
vii) If the Documents are Sent to Other Local Rs. 1,000/- plus service charges
Banks under Restricted LC
viii) Collection
(a) Documentary Export Collection Rs. 500/- (Flat) (Charged at the time of
settlement of bill)
(b) If documents are Sent to Us by Other Rs. 1,000/- plus service charges
Banks for Collection under Restricted LC
ix) Handling of duty drawback claim 0.30% per claim - Minimum Rs. 300/-
xii) Services Charges on Handling of Research 0.2 % - Minimum Rs.1,000/- per claim
and Development (RND) Cases
xviii) EE NOC Issued to Other Banks under Rs. 1,500/- per case
ERF Scheme
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xix) Handling and Service Charges for Overdue Rs. 1,000/- per bill for all overdue bills
Export Bills Reporting
xxii) LTFF (Long Term Finance Facility under Rs.1,750/- per case
SBP Scheme) - Handling Charges
iii) Discrepant Document Handling Fee Rs.1,500/- per bill (including FED)
v) Acceptance Commission (If Bill Matures 0.10% per month - Minimum Rs. 2,000/- on
after Expiry of LC) bill amount
vi) Markup on PAD (Sight Bills) 20% per annum till adjustment of finance
vii) Markup on Forced PAD (Usance Bills) 20% per annum till adjustment of finance
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v) Markup on Inland Bill Purchased (IBP)
(Sight/Usance)
a) Regular 18% per annum or as per Credit Approval
E). MISCELLANEOUS
v) Penal Charges in case of overdue 2% over and above approved markup rate
of FAFB, FAPC, FATR, FBP, IBP, ERF,
FIM, LTFF, LG Discounting and Invoice
Discounting
F). GUARANTEES
ii) For Foreign Guarantees Issued Against 0.50 % per quarter or part thereof - Minimum
Bank Counter Guarantee Rs 1,000/- plus charges of correspondents
iii) For Guarantees Issued Against Counter 0.3% p.a. - Minimum Rs. 1,000/-
Guarantees of Banks Operating in
Pakistan
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iv) Legal Cost for Vetting of Text of Guarantee Rs. 5,000/- (Flat)
Note:
(i) For customers with Annual Guarantees
volume of Rs. 20mn and over,
commission charges will be negotiable
Minimum Rs. 500/-
vii) Guarantees issued to Collector of Custom 0.50% per quarter or part thereof - Minimum
in lieu of payment of Export Duty which Rs.1,000/-
are valid up to 6 months
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iv) Collection Foreign Currency - USD 5/- or Rs. 700/- whichever is higher
Clean/Checks
vi) Arranging specific approval from SBP Rs. 1,200/- per case
relating to Capital Transfer, Dividend
Remittance and Remittance under
Foreign Currency Loans etc.
H). MISCELLANEOUS
iii) SWIFT Charges on Foreign T.Ts USD 8/- or Rs. 1,000/- whichever is higher
iv) Fax Charges If Requested by Customer Rs. 50/- per sheet (within city)
Advances/Finance
A). ADVANCES
(i.e charges for documents, evaluation of 1% security In addition Project Examination fee up to and Commitment
and maintenance thereof etc.) fee up to 1% (where applicable in each case).
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a) Godown Rent At Actual
f) Arranging CIB Report from State Bank Rs. 35/- (can be waived on management's
(per company/individual) discretion)
h) Handling Charges for marking lien on Rs. 1,000/- per case (separately for each
mutual funds at Registrar's office mutual fund)
Nil
o) Facility Renewal Processing Charges
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q) Issuance of NOC (on customer's Processing fee Rs. 6,000/- or as per approval.
request) for creating additional/pari
passu charge/second charge/specific
charge on their current/fixed assets for
acquiring further finance from other
banks/financial institutions
r) Issuance of No Objection for vacation Processing fee Rs. 6,000/- or as per approval.
of charge
s) Credit reports issued on behalf of Client Processing fee Rs 3,000/-
B). LEASING
0.120% of facility or Minimum Rs. 10,000/-,
i) Processing Charges whichever is higher
vii) Repossessed Vehicle Storage Charges At Actual (Maximum Rs.13,500/- per month)
Late Payment Charges where installment Additional 0.5% markup of the outstanding
or markup is overdue by 60 days or more amount to be renewed on additional 0.5%
markup from prevailing markup rate
vii) Late Payment Charges for SBP's Applicable Markup rate plus 4% per annum for
Refinanace Schemes (JS Zarkhez Storage number of days late
Finance & JS Zarkhez Solar Finance)
Secured Transaction Registry (STR) Fee
Existing Customer Rs. 500/-
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vii) Repossession charges -
Warehouse charges As per Actual
Late Payment Charges Applicable Mark-up rate plus 2% per annum for number
of days late.
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D). JS ASSET FINANCE
i) Processing Fee Vehicle: Rs. 10,000 excluding valuation charges with
upfront (Rs. 1500 up-front)
Deposit &Certificate: 3,500 or 1%whichever is higher
(Rs. 1500 up-front)
*Balance amount will be paid at stage 2
FED will charged on above slabs
Female, Senior Citizen & Person with Disability (PWDs)
50% blanket discount on above slabs paid at stages 2
iv) Balloon Payment / Partial Settlement 25% of the outstanding principal each year
Not Allowed in the first year (pre-payment charges
will apply upon approval)
6% in the second year
5% in the third year"
viii) Processing Charges - Balance Transfer 3,500 or 1% of the loan amount (Whichever is higher)
Facility (BTF) FED will be charged
xi) Vehicle re-possession charges At Actual (Maximum Rs. 56,000/- per instance)
xii) Repossessed Vehicle Storage Charges At Actual (Maximum Rs.13,500 per month)
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E). JS HOSPITAL FINANCING
iii) Late Payment Standard Markup Rate 1-Month KIBOR + 3% (floating) per annum
Limit
Up to Rs. 250,000 - Rs 3,600 (upfront Rs. 500)
i) Processing Charges - Running Finance From Rs. 250,000 to Rs. 499,999 - Rs 6,000
(upfront Rs. 500)
From Rs. 500,000 to Rs. 999,999 - Rs 12,000
(upfront Rs. 1,000)
From Rs. 1,000,000 to Rs 4,999,999 - Rs 15,600
(upfront Rs. 1,000)
From Rs. 5,000,000 and above Rs 18,600
(upfront Rs. 1,000)
*Upfront charges are not additional fee
* Balance amount will be paid at at stage 2
Limit
ii) Processing Charges - New Term Finance
Up to Rs. 250,000 - Rs 3,600
A & B and Enhancement/Top-up
(upfront Rs. 500)
From Rs. 250,000 to Rs. 499,999 - Rs 6,000
(upfront Rs. 500)
From Rs. 500,000 to Rs. 999,999 - Rs 12,000
(upfront Rs. 1,000)
From Rs. 1,000,000 to Rs 4,999,999 - Rs 15,600
(upfront Rs. 1,000)
From Rs. 5,000,000 and above - Rs 19,200
(upfront Rs. 1,000)
*Upfront charges are not additional fee
* Balance amount will be paid at at stage 2
iii) Processing Charges - Term Loan Plus "Rs. 5,000 plus FED
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vi) Processing Charges - Balance Transfer (i) Running Finance | 0.65% of Gold Value
Facility (BTF) (Maximum Rs. 6,500/-)
(ii) Term Finance (25% Margin)| 0.8% of Gold Value
(Maximum Rs. 8,000/-)
(iii) Term Finance (20% Margin) | 1.0% of Gold Value
(Maximum Rs. 10,000/-)
(iv) Term Loan Plus | Rs. 2,500/-
xi) Late Payment Charges - (SMR) Applicable Markup rate plus 2% per annum for number
of days late.
G). JS MYGOLD
i) Processing Charges - Term Loan Limit
Up to Rs. 250,000 - Rs 3,000 (upfront Rs. 500)
From Rs. 250,000 to Rs. 499,999 - Rs 5,000
(upfront Rs. 500)
From Rs. 500,000 to Rs. 999,999 - Rs 10,000
(upfront Rs. 1,000)
From Rs. 1,000,000 to Rs 4,999,999 - Rs 13,000
(upfront Rs. 1,000)
From Rs. 5,000,000 and above - Rs 16,000
(upfront Rs. 1,000)
*Upfront charges are not additional fee
* Balance amount will be paid at at stage 2
FED will charged on above slabs
Females, Senior Citizen & Person with Disability (PWDs)
50% blanket discount on above slabs paid at stages 2
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ii) Legal Document Charges At Actual
H). SME
i) Arrangement Fee
Minimum Rs. 3,000/-
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ii) Insurance Charges At Actual
iii) Late Payment Standard Markup Rate 1 Month KIBOR + 4% per day
vii) Repossessed Vehicle Storage Charges At Actual (Maximum Rs.12,000/- per month)
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M). MORTGAGE CREDIT FACILITY
Limit Processing Charges
CONSUMER LENDING
A). JS BANK CREDIT CARD VISA
viii) Card Installment Plan 12m (32%), 24m (34%), 36m (36%)
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Rs.2,400 or 10% of minimum amount,
xi) Late Payment Fee whichever is higher
xxii) Utility Bill Payment Fee via Mobile App Rs. 100 per transaction
Gold Rs.950/-
Platinum Rs.950/-
Signature Rs.950/-
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xxv) Card Upgrade
Gold Rs.1,500/-
Platinum Rs.2,500/-
Signature Rs.5,000/-
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1st year = 8% of outstanding loan amount
iii) Prepayment Penalty 2nd to 3rd year = 7% of outstanding loan amount
4th year = 4% of outstanding loan amount.
iv) Partial Payment Penalty 25% of the outstanding principal each year
Not Allowed in the first year Thereafter
5% in the second year
4% in the third year
ix) Processing Charges - Balance Transfer Rs. 3,500/- or 1% of the loan amount
Facility (BTF) (Whichever is higher)
D). JS FAURIFINANCE
ii) Cheque Book Issuance First Cheque Book Free (10 leaves)
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4th Year 3.5% of the outstanding principal
Chartered accountant charges for liability At Actual (Maximum Rs. 250,000/- per
establishment for Sec 15 instance)
Home Insurance At Actual
Life Insurance Optional
iv) Vehicle Repossession Charges At Actual (Maximum Rs. 56,000/- per instance)
vii) Pre-payment Charges 7.5% of the principal in the first two years only
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xiv) Insurance Charges At Actual (Maximum Rs. 20,000/- per instance)
iv) Vehicle Repossession Charges At Actual (Maximum Rs. 20,000/- per instance)
v) Repossessed Vehicle Storage Charges At Actual on daily baisis (Maximum Rs.2,500 per month)
vii) Prepayment Charges 7.5% of the principal in the first two years only
viii) Balloon Payment / Partial Settlement 25% of the outstanding principal each year
Not Allowed in the first year (pre-payment charges
will apply upon approval)
6.5% penalty of outstanding amount in the second year
5.5% penalty of outstanding amount in the third year
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H). JS GHARAPNA SOLAR SOLUTION
FINANCING
Total 14,000 plus FED
Rs. 1,000 + FED (upfront non-refundable)
i) Processing Fee Rs. 13,000 + FED (paid at stage 2)
Balloon Payment/Partial Settlement, Once 1st year not allowed, there after 3.5%
in a Year (Max 25% Outstanding amount)
v) Late Payment Charges - (SMR) Applicable Markup rate plus 3% per annum for number
of days late.
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Cheque Return Charges Rs. 1,200/- per returned cheque
ii) Late Payment Standard Markup Rate Applicable Markup rate plus 3% per annum
for number of days late
Late Payment Fee Rs. 1,500/- per month
vii) Repossessed Vehicle Storage Charges At Actual (Maximum Rs.12,000/- per month)
iv) Partial Payment Penalty 25% of the outstanding principal each year
Not Allowed in the first year Thereafter
5% in the second year
4% in the third year
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vii) Litigation Charges At Actual
ii) Late Payment Standard Markup Rate 1 Month KIBOR + 4% per day
i) Repossession Charges for Vehicle At Actual (Maximum Rs. 56,000/- per instance)
ii) Repossessed Vehicle Storage Charges At Actual (Maximum Rs. 13,500/- per month)
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iii) Delivery Charges, Taxes and Registration Fee At Actual
v) Repossession Charges for Vehicle At Actual (Maximum Rs. 56,000/- per instance)
GENERAL BANKING
A). MASTERCARD/PAYPAK DEBIT CARD
CHARGES
i) ATM Cash Withdrawal Charges Free on JS Bank ATMs
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MasterCard Annual Fee
MasterCard Gold to MasterCard Platinum upgrade Rs. 3,000/-(Principal & Supplementary Cards)
viii) Receipt Charges for Cash Withdrawal & Rs. 2.5/- (Non JS Bank ATMs)
Balance Enquiry on ATMs
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xiv) MDC Limit Enhancement Annual Fee Rs. 800/- per annum
xv) International ATM Cash Withdrawal Rs. 1000/- per transaction or 3.5%
whichever is higher
PayPak Debit Card
xxiv) Receipt Charges for Cash Withdrawal & Rs.2.5/- (JS Bank & Non JS Bank ATMs)
Balance Enquiry on ATMs
B). REMITTANCES
iii) Pay Order in Favor of Educational 0.5% of the amount (Max. Rs. 25 including FED)
Institutions
vi) Issuance of SBP Cheques (if permissible Rs. 550/- per cheque
by SBP)
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i) Credit to account(s) with the Bank - NIL
ii) Pay Order/Draft Rs. 100/-
Postage/Courier Charges:
i) within city Rs. 120/-
ii) outside city Rs. 235/-
ii) Account to Account Transfer Rs. 150/- (Not Applicable on Current Accounts)
Rs. 8,000/-
b) Medium
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PB Signature Credit Card Rs. 10,500/- (waived on spending of
Rs. 40,000/- within 2 months of card issuance)
Transaction Fee
For Shares 0.005% (market value per transaction)
Custody Fee
For Shares 0.025% p.a. (market value)
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For Units 0.025% p.a. (quoted or offer price)
Withdrawal Fee
For Shares Rs. 0.15/- (per share)
vi) Issuance of Counter Cheque Rs. 200/- (per cheque plus govt. duties)
vii) Account Closure Charges (on Customer Free for all accounts
Request)
viii) Issuance of Proceeds Certificates for Free if the proceeds are credited to an
Remittance Received 6 Months or Earlier account with the drawee bank. In other cases
the charges are to be recovered as applicable
for the specific mode of payment desired by
the beneficiary
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x) Safe Deposit Lockers
xi) Safe Deposit Breaking Charges Rs. 6,000/- plus actual expenses
xiv) Issuance of Cheque Books Rs. 30 per leaf (if average balance is below
Rs. 50,000/-)
Rs. 15 per leaf (for first cheque book or if
average balance is above Rs. 50,000/-)
b) Intercity Clearing Charges (Outward) Rs. 500 per transaction if average balance is
below Rs.50,000/-
(Excluding all LCY Current Accounts)
c) Online Transaction Charges (Intercity) Rs. 500 per transaction if average balance is
below Rs.50,000/-
(Excluding all LCY Current Accounts)
xviii) Fee for verifying and marking lien on Rs. 500 per transaction if average balance is
government Securities issued by us on below Rs.50,000/-
request by third party (Excluding all LCY Current Accounts)
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Balance up to Rs.1mn per issue No charges
FEE WAIVERS
a) Cheque Book Issuance ** "If previous 3 month's average balance is Rs. 150,000
and above (in each month): Free - chequebook
of up to 100 leaves.
m) Courier/Postage Free
Minimum monthly average balance Minimum monthly average balance Rs. 5,000/-
requirement
if minimum average balance is not maintained
Rs. 40/- will be charged on monthly basis
g) Non JS Bank ATM - Cash Withdrawal Free (Charges to be reversed every day),
Fee regardless of Balance
h) Issuance of Pay Order ** 4 Free per month
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j) Insurance Coverage*** Free Insurances
Wallet Snatching Insurance Rs. 5,000/-
Mobile Snatching Insurance Rs. 20,000/-
Cash Withdrawal Insurance Rs. 50,000/-
Personal Accidental Death / Permanent Total disability
Insurance Rs. 510,000/-
*Subject to availability of vacant lockers at the
branch where account is maintained
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d) SMS Alerts Free for 1st three months and Rs. 100/-
monthly charges thereafter
e) IBFT- Interbank Funds Transfer Fee 0.1% of the transaction amount or Rs. 200/-
whichever is lower inclusive of all applicable
FED/Service tax
f) Mobile Banking Free
d) Non JS Bank ATM - Cash Withdrawal Fee Free (Charges to be reversed every day)
e) SMS Alerts Free for first three months and Rs. 100/-
monthly charges thereafter
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ii) Counter Cheques Free
37
k) MasterCard Gold Debit Card Annual Free
Fee***
l) Intercity Clearing Free
g) Courier/Postage Free
i) Pay order per month One Free Pay order per month
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iii) *Mobile Banking Free
Payment of FBR Taxes and Duties through Branches Rs. 50 per transaction
Digital Banking
A). E-BANKING SERVICES
i) SMS Alerts Rs. 1,800 per annum / Rs. 150 per month
vii) Over the Counter IBFT Charges Rs. 200/- for amount up to Rs. 500,000/-
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v) MasterCard Debit Card Blocking Free
Negotiable
vii) Annual Maintenance Charges
Up to Rs. 50,000/- per annum (negotiable)
d) Cheque Book issuance Rs. 30 per leaf (if average balance is below Rs.
50,000/-)
Rs. 15 per leaf (for first cheque book or if
average balance is above Rs. 50,000/-)
e) Cheque book delivery charges At Actual
f) SMS Alerts Free
g) Mobile Banking Free
h) Internet Banking Free
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i) Account Maintenance charges Free
j) Inward Remittance (from abroad) JS Bank does not deduct any charges on Inward
Remittances. However, correspondent bank may apply.
k) Outward Remittance (from Pakistan) JS Bank does not deduct any charges on Outward
Remittances. However, correspondent bank charges
may apply.
l) Inter Bank Fund Transfer Not Applicable
m) E-Statements Free
n) Balance Inquiry (ATM) Not Applicable
d) Cheque Book issuance Rs. 30 per leaf (if average balance is below Rs.
50,000/-)
Rs. 15 per leaf (for first cheque book or if
average balance is above Rs. 50,000/-)
e) Cheque book delivery charges At Actual
f) SMS Alerts Free
g) Mobile Banking Free
h) Internet Banking Free
i) Account Maintenance charges Free
j) Inward Remittance (from abroad) JS Bank does not deduct anycharges on Inward
Remittances. However, correspondent bank may apply.
k) Outward Remittance (from Pakistan) JS Bank does not deduct any charges on Outward
Remittances. However, correspondent bank charges
may apply.
l) Inter Bank Fund Transfer No charges up to minimum aggregate sending limit
of Rs. 25,000 per month per account, beyond which
charge will be applicable 0.1% of the transaction
amount of Rs. 200 whichever is lower inclusive of
all applicable FED/ Service tax
m) E-Statements Free
n) Balance Inquiry (ATM) Free at JS Bank ATMs
Rs.3.13/- (Non JS Bank ATM - Balance Inquiry
Rs.200/- (International Balance Inquiry Fee)
o) ATM Cash Withdrawal (local) Free on JS Bank ATMs
Rs. 23.44/- (Non JS Bank ATM - Cash Withdrawal
Fee) unless waived as per product features
p) ATM Cash Withdrawal (international) International ATM Cash Withdrawal Rs. 1000/- per
transaction or 3.5% whichever is higher
q) ATM International POS and E-commerce 3.5% of transaction amount
transaction charges
r) Receipt Charges for Cash Withdrawal Rs.2.5/- (JS Bank & Non JS Bank ATMs)
& Balance Enquiry on ATMs
s) Utility Bill Payment Free
t) Pay order issuance Charges As per prevailing SOC
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iii) Roshan Apna Ghar
a) Processing Fees PKR 4,000
b) Partial/Early Termination Charges 1% for first year, no charges will be levied after
first year
c) Property appraisal/valuation charges At Actual
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A). Note:
B). GENERAL
• This tariff is valid at all offices for six months with effect from 01 July 2023.
Account closing charges are not applicable for Regular Savings Account and JS Asaan
Accounts.
• Following categories of accounts will be exempted from levy of service charges in any
manner whatsoever:
• Students
• Mustahqeen of Zakat
• Employee of Government / Semi Government institutions for salary
• Benevolent fund grant etc
• Accounts opened for pension purposesor retired individuals
• All commissions/fees are subject to Government taxes as announced/amended by the
Government from time to time.
• Local agent's charges are at actual if applicable.
• The Bank reserves the right to determine the applicability of charges as per arrangement
with customers.
• All Government Excise Duties/Taxes/Zakat etc., are for the customer's account and will be
deducted in addition to the above mentioned charges.
• Any waiver/reduction in charges to be allowed as per approval of the competent authority.
C). Note:
1. All Government excise Duties/Taxes/Zakat etc. are for customer's account and will be
deducted in addition to the above mentioned charges.
2. Out-of-pocket expenses will be collected for all banking services not otherwise covered by
the schedule.
3. Correspondent bank charges will be recovered at actual, in addition to our charges as per
schedule.
4. Charges relating to any customers (Individual/Consumer/SME/Commercial/Corporate)
may differ as a result of an agreement between the concerned customer and the bank.
5. Bank management reserves the right to adjust or waive any or all charges. However, such
adjustments/waivers will only be subject to approval of competent authority.
6. Bank reserves the right to change charges semiannually, however all government charges
and stamp duties, taxes, applicable Zakat and correspondent bank charges (if any) would
be charged accordingly.
7. Charges are waived for JS Bank staff salary accounts except locker charges, 1IBFT
charges, other bank ATM cash withdrawal/balance inquiry charges and annual debit card
chip maintenance fee, which shall be recovered as per SOC.
8. Staff applying for consumer and commercial lending products of the Bank are not eligible
for preferential pricing or processing charges waiver.
9. With respect to non-interest charges, JS Bank hereby gives notice to all customers to note
changes in increased charges. In case the revised charges are not acceptable to the
customers, they have the right to exit the contract without penalty, provided such right is
exercised by December 31, 2023.
10. All of the above mentioned charges are subject to regulatory oversight, and any
instructions issued by the regulatory body shall prevail over the Bank's existing schedule
of charges.
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D). TOUCHPOINTS FOR OUR CUSTOMERS
1 Branch https://jsbl.com/branch-locator/
3 Email info@jsbl.com
4 Facebook www.facebook.com/jsbankltd
5 Instagram www.instagram.com/jsbankltd
11 LinkedIn www.linkedIn.com/company/js-bank
12 Mailing Address JS Bank Customer Care Unit, 11th A Floor Fakhri Trade Center, Shahra-e-Liaqat, Karachi.
18 TikTok www.tiktok.com/@jsbank.official
21 Voice Interactions -
111-444-000
Digital Financial Services
Voice Interactions -
22 +92-213-2799009
Overseas
Voice Interactions -
23 0800-00010
Private Banking
24 Voice Interactions -
111-556-677
Zindigi
25 Website www.jsbl.com
26 X https://twitter.com/JSBLPak
27 YouTube www.youtube.com/@jsbank6144
Regulatory
State Bank of BC & CPD - State Bank of Pakistan, Central Directorate, I.I. Chundrigarh Road, Karachi.
1 www.sbp.org.pk | Email at: cpd.helpdesk@sbp.org.pk
Pakistan (SBP)
Dedicated helpline: 111-727-273, +92(021) 3245 3555
Banking Mohtasib Pakistan Secretariat, 5th floor, Shaheen Complex, MR Kiyani Rd,
Banking Mohtasib Karachi.
2 Pakistan (BMP) www.bankingmohtasb.gov.pk | Email at: info@bankingmostasib.gov.pk
Telephone: +9221 - 99217334 to 38
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Securities & Exchange Commission of Pakistan, NIC Building, 63 Jinnah Avenue,
Securities & Exchange Blue Area, Islamabad.
4 Commission of www.secp.gov.pk
Pakistan (SECP) Email at: complaints@secp.gov.pk
Helpline: 0800-88008
Pakistan Remittance Initiative Camp Office, State Bank of Pakistan 4th Floor, Main
Pakistan Remittance Building, I.I. Chundrigar Road, Karachi, Pakistan.
5 www.pri.gov.pk
Initiative (PRI)
Email at: info@pri.gov.pk
Phone: +92-21-111-727-774
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