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TOP 100 KPIs

Accounting KPIs Cash KPIs CEO KPIs SaaS KPIs


by Nicolas Boucher

Investors KPIs
Working Average New Buyer
1 2 11 Cash 12 21 Rev 22 Share 31 32 Growth 41 42 Divid
Return Burn enue Market Customer Return on end
Capital Days Growth Investment
on Equity Ratio Rate Delinquent Churn Rate
Rate
Payout Ratio

Measures how much Measures a Net Cash spent by a Measure the average Measures the increase in Measures the company's Speed at which you gain
number of days that revenue from one period Percentage of How much money Provides insights into
profit a company company's ability to company in a portion of the total customers lost in a new customers over the company's
generates with the meet its short-term specific time frame payments are overdue or to another market sales within its defined periods of time you made compared
delinquent beyond the given time frame to your investment dividend sustainability
money shareholders financial obligations industry
have invested Cash Spent (monthly agreed payment terms (Current period revenue (New buyers this and potential for future
average) - Cash - Previous period Total Sales of the month - New buyers payouts
Net Income / Current Assets / Days Sales Outstanding Customers lost / Total last month) / New Income from asset
Received (monthly (DSO) - Best Possible Days revenue) / Previous Company / Total Sales / Asset invested
Total Equity Current Liabilities average) Sales Outstanding (BPDSO) period revenue of the Market Customers buyers last month Dividend / Net income

Accounts Customer Price-to-


3 4 13 Cash Flow 14 23 Employee 24 Index 33 Lif 34 Acqu 43 Share 44 Earni
Debt-to- Operating Free Cash Innovation etime Earnings per
Receivable isition ngs
Equity Ratio Flow Productivity Value
Ratio
Turnover Costs
Measures the Measures how much Measures how Assesses the Amount of money a
proportion of a profit a company Money generated by effectively a Measurers the overall company's ability to Revenue from a Company's
productivity and company spends to Price of a
company's financing generates with the daily operations company uses its foster innovation and customer over the profitability on a company's shares
efficiency of the retention time get a new customer
that comes from money shareholders fixed assets to drive new product per-share basis relative to its
debt versus equity have invested generate sales workforce development period earnings
Net Income + Non- Cost of Sales and
Customer Value * Marketing / Number Net Income / Average
Net Credit Sales / Cash Expenses – Net Income + Non-Cash Total Productive Revenue derived from number of Market Price per Share
Total Debt / Average Accounts Increase in Working Expenses – Increase in Hours / Total Worked New Products Average Customer of New Customers
Total Equity Lifespan Acquired outstanding shares / Earnings per Share
Receivable Capital Working Capital Hours / Total Revenue

Accounts Days of Average Share


5 6 15 Ratio 16 25 Equity 26 Expansion 35 Reven 36 Runway 45 Yield 46 Buyback
Gross Profit Overdues Brand Market Dividend
Payable Inventory ue
Turnover Margin
Outstanding Per User Ratio
Measures the Average number of Measures the Reflects commitment
Measures your days that a company perceived value and Measures the
Measures how percentage of effectiveness of Average revenue Time that a startup Return on to returning capital to
revenue that is left holds inventory for strength of the company's success in generated per shareholders and
quickly a company collecting cash and before turning it into expanding into new has before they run investment from
pays its suppliers over after deducting company's brand in customer increasing the value of
the quality of your sales the marketplace. markets or segments out of finances dividends
the cost of goods sold receivables remaining shares
Average Inventory / Revenue from New Total revenue /
Total Supplier (Revenue - Cost Yearly Cost Of Goods Brand Awareness × Annual Dividend per Total Shares bought
Purchases / Average of Goods Sold) / Overdues / Total Brand Perception × Markets / Total Total number of Current Cash Balance Share / Market Price
Solds (COGS) x 365 customers back / Total
Accounts Payable Revenue Receivables Brand Loyalty Revenue / Burn Rate per Share Marketcap
days

Invoice Days
7 8 17 Days 18 27 Sustain 28 Employee 37 ARR 38 SaaS 47 Ratio 48 Ratio
Net Profit Sales ability Per Quick Current Quick
Margin Processing Outstanding Payables Engagement Ratio
Time Outstanding Metrics FTE

Measures the company's Measures the level of


Measures the Measures how Measures how much Average number of employee Compares revenue
percentage of efficiently profit a company progress in achieving Measures how added (new Company's ability
days that it takes a sustainability goals, such as satisfaction and Company's ability
revenue that is left accounting is at generates with the company to pay its efficient the business) vs revenue to pay its current to pay its current
, improving energy commitment to the company is at liabilities with
over after deducting processing invoices money shareholders suppliers company lost (churn) liabilities with
all expenses, have invested efficiency, or implementing generating revenue quick assets
sustainable practices. current assets
including taxes Average Account per employee (New MRRt +
Total invoices Average Account Employee Engagement
processed / Total time Receivables / Payables / Yearly Sustainability Goals Score based on the Expansion MRRt) / (Current Assets -
Net Income / Total ARR / FTE (Churned MRRt + Current Assets /
spent on invoice Annual Sales x 365 Cost Of Goods Solds Achieved / Total average of responses of Inventories) / Current
Equity (COGS) x 365 days Contraction MRRt) Current Liabilities
processing days Sustainability Goals an employee survey Liabilities

Cash Cash Monthly Total Gross Net


9 10 Turnover 19 Conve 20 Rese 29 Turnover 30 Flow 39 Recur 40 Address 49 Margin 50 Promoter
Fixed Asset Inventory rsion Employee Cash
rves ring able
Turnover Cycle in Days Revenue Market Ratio Score
Measures of how long Measures the rate at Measures the cash Market size of a
Measures how Measures the Days to convert which employees are Monthly revenue product/service in Measures the
number of times your organisation inflows and outflows Measures
effectively a inventory into cash leaving the company of the company from customers with value that the profitability of a
inventory is sold and could survive if cash a subscription customer
company uses its flows from sales dried up tomorrow during a given period company can company's products
fixed assets to replaced during a (Number of or services satisfaction and
achieve loyalty
generate sales period Employees who left Operating Cash
Cash Reserves / Number of Annual Contract
DIO+DSO−DPO Average Daily during the period / Flow + Investing customers * (Revenue - Cost of
Average Number of Cash Flow + Value per client * % of Promoters - %
Revenue / Net Cost of Goods Sold / Expenses Average billed Number of Goods Sold) / Revenue
Fixed Assets Average Inventory Employees during Financing Cash of Detractors
amount potential clients
the period) x 100 Flow

(c) Nicolas Boucher

HEADCOUNT KPIs CAPEX KPIs BALANCE SHEET KPIs TAX KPIs Inventory KPIs
Depreciation
51 Headcount 52 Full 61 Acquisition 62 Commitment 71 Maintenance 72 Expense 81 Tax Rate 82 Margi
nal
91 Average
92 Days on
Time Effective
Equivalent Ratio Costs Ratio Ratio Tax Rate Inventory Hand
Number of active people 1 FTE equivalent of a Measures total amount This KPI measures the Days on hand (DOH) is
standard working hours Total amount spent cost of maintaining and Measures the actual It measures the tax rate Amount of inventory
working for a company at on acquiring fixed committed for future Measures the rate at the average days before
a certain time contract. Example: a part repairing PP&E relative to which the value of PP&E is tax rate paid on paid on an additional a company has on-
assets fixed asset purchases dollar of income hand during a period inventory is sold
time at 50% = 0,5 FTE versus CAPEX budget the initial or net book depreciating over time taxable income
Number of active Number of hours in value of the assets
employees full time Future Purchase Depreciation Total Income Tax Change in Tax Liability (Average inventory
the employee contract Purchase Cost + (Beginning inventory for period / Cost of
& part time + leasing / Standard working Contracts / CAPEX Maintenance Costs expenses / Fixed Expense / Taxable / Change in Taxable
Direct Costs Income Income + Ending inventory) / 2 sales for period) x 365
employees hours Budget for the year PPE / PPE Value Assets Value

Revenue Liability Liability


53 per 54 Natu 63 Asset 64 Return 73 Agi 74 Coverage 83 Taxab 84 TProvision 93 Stock 94 Carry
ral on le ax to Cost of
ng
attrition Turnover Assets Analysis Income Sales Ratio
Employee Ratio
Number of employees Identifies any potential Measures the ability of a Measures the amount of Measures the amount set Percentage of total
Indicates the planned to leave the issues with timely income subject to tax aside in financial Stock to sales ratio is inventory value a company
efficiency of the company to cover its
company based on the Revenue generated Profit generated per payment and help take liabilities with its after allowable statements for future tax the measure of the pays to maintain inventory
workforce in actual contractual per dollar of fixed dollar of fixed assets appropriate actions deductions and payments inventory amount in in storage
generating revenue available assets
situation assets. exemptions storage versus the
number of sales (Inventory Service Costs +
Planned retirement + Categorize liabilities based Gross Income - (Current Tax Expense Inventory Risk Costs +
Revenue / Fixed Net Income / (Total Assets - Capital Cost + Storage
Total Revenue / Planned end of on their due dates (e.g.,
Assets Fixed Assets current, 30-60 days, 60-90 Intangible Assets) / Deductions - + Deferred Tax Inventory value Cost) / Total Inventory
Number of employees limited contract Liabilities Exemptions Expense)/ Benefit / Sales value Value
days, etc.)

Capacity Interest Deferred Tax


55 Capacity 56 incre 65 Capitali 66 Payback 75 Cove 76 Lifespan 85 Tax 86 Com 95 Backorde 96 Sell-
zed rage Assets r through
ase Period Asset/ pliance
flexibility R&D Ratio Rate Rate
Liability Rating
Calculates the Calculates how much It helps in tracking the Measures the expected Comparison of the
number of hours capacity can be increased Measures the Time required to It measures a company's duration for which assets Tracks the number of
recoup the ability to pay interest tax liability or benefit Measures the company's delayed orders due to inventory amount sold
available from direct without having to recruit amount of R&D costs are productive and from temporary compliance with tax laws and the amount of
workforce new employees capitalized vs total investment in fixed expenses on its debt provides insights into stockouts.
assets differences between and regulations inventory received from a
Flexible time account not R&D Spent replacement or manufacturer.
Number of FTEs over Earnings Before maintenance requirements book and tax values Number of
used + Overtime + Interest and Taxes Number of Tax Filing
a period x working Temporary change of R&D Capitalized Total Investment / Average of historical age Undeliverable Orders Number of units sold /
hours available for (EBIT) / Interest of all assets weighted by
(Book Value - Tax Errors / Total Tax / Total Number of Number of units
hours available in part- / R&D Spent Annual Cash Flow Value) x Tax Rate
one FTE time contracts Expenses value of assets Filings Orders received

Capacity Internal Return on Tax


57 decrea se
flexibility
58 Noria
effect 67 Rate
Return
of 68 Net Present
Value 77 Capit
al
Employed
78 Tangib
le
Net Worth 87 Ta
x Audit
Rate 88 Loss Carry
Forward
97 Scrap Rate 98 Time to
Receive

Calculates how much Measures the return Represents the net worth Measures the quality of Measures the efficiency
capacity can be Effect of changes in Expected rate of Present value of Measures the of stock receiving
return on fixed asset future cash flows generated on all capital of a company excluding Measures the amount of unused the inventory and is used
decreased without compensation due to employed in the intangible assets such as frequency and scope to decrease the non process.
having to discontinue hiring and departures investment from fixed assets tax losses that can be
business, including both goodwill of tax audits carried forward to quality costs.
employment contracts equity and debt Time for stock
(Future Value / Net Cash Flows / future years validation + Time to
Flexible time account + (New hires salary Scrap expenses over
Temporary change of hours costs - Leavers salary Present Value) ^ [(1 + discount rate) Total Assets - the period / Average add stock to records +
available in part-time costs) / Previous [(1 / Number of ^ Number of Operating Profit / Intangible Assets - Number of Tax Audits Total Tax Losses - Tax inventory over the Time to prep stock for
contracts + Temporary salary costs Periods) – 1] periods] (Equity + Debt) Total liabilities / Total Tax Filings Losses Utilized period storage
workers time

Cash Flow Goodwill- Effective


59 Absenteeism 60 Time
fill
to
69 Depreciation 70 Utilization 79 Adequ
Ratio
acy 80 to-Total
Assets Ratio
89 Ta
x
Credits 90 Tax
Planning
Rate
99 Inven
tory
Shrinkage 100 De
ad
Stock

Measures how long it Measures a company's Measures the proportion Measures the shrinkage Dead stock is inventory
Calculates the % of takes to fill in an Degree to which ability to generate of goodwill (arising from Measures the amount of Measures the rate of
Value of fixed tax savings resulting due to damage, no one wants to buy.
time not worked due open position fixed assets are sufficient cash flow to acquisitions) in relation to tax credits used to offset miscounts and fraud. Measures efficiency of
assets consumed total assets & help tax liability from tax planning
to illness over time being used cover its operating supply chain.
Average number of expenses identify potential strategies
days between job impairment risk Ending inventory Amount of unsellable
Illness days / Total Actual Production Total Tax Credits - Tax Tax Savings / Taxable value – Physically stock in period /
working days opening and contract Acquisition / Operating Cash Flow /
signed by candidate / Maximum Operating Expenses Goodwill / Total Credits Forfeited Income counted inventory Amount of available
Useful Life Production x 100% Assets value stock in period

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