QUALITY SYSTEM PROCESS DOC. No.

: QSP/QMS/03
REV. No. : 01
TITLE: PROCESS FOR INTERNAL AUDIT DATE : 15.04.2023

Revision History
Change
Approved
Made By Affected Revision
Date Changes Made By
(QMS Section No.
(Director)
HEAD)
05.07.2022 Original Release All 00

15.04.2024 NC Effectiveness 5.9 01

verification defined

Document Ownership and Time lines

DOCUMENT "Internal
Title Internal Audit CLASSIFICATION document"

Document Prepared By DATE OF ORIGIN 05.07.2022

Document Issued By REVIEWED 15.04.2024

Document Approved By REVIEW DUE 14.04.2025

1. TURTLE DIAGRAM: -

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 QUALITY SYSTEM PROCESS DOC. No. : QSP/QMS/03
REV. No. : 01
TITLE: PROCESS FOR INTERNAL AUDIT DATE : 15.04.2023

With What Resources? With Who? (Competence/ Skills /Training)

 Internet facility  Qualified Internal Auditor

 Computer
 Telecommunication Facility

PROCESS INPUT Process Owner PROCESS OUTPUT

 Customer specific QMS Head  Internal audit findings

Requirements  Internal audit Non
 Status of previous NCs. Conformity report
 Customer/ Internal Issues  Implemented correction,
 Audit plan/ Schedule determined root causes,
 Qualified Internal auditor corrective actions
 Check list (QMS)  Effective closer of non-
 Observed Non Conformity conformity
 Follow up action Requirement  Summary of Internal
PROCESS Audit
 Updated Process/Product
INTERNAL AUDIT audit plan
 Process/Product audit
reports
 Corrective action

Team Members

 Internal Auditors
 All functional Heads

With what Methods? With what Key Criteria?

 Develop annual internal audit plan covering all  %age of internal audit conducted as per
processes of QMS / CSR schedule.
 Conduct the audit through qualified internal auditors.  No. of repeated non-conformity in a
 Record all observation (Positive and Negative) and
year.
arrange implementation of corrective actions
 Internal Quality Audits (No. of NCR)
 Close all the non-conformities found with correction &
corrective actions.

2. PROCESS SCOPE: -

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 QUALITY SYSTEM PROCESS DOC. No. : QSP/QMS/03
REV. No. : 01
TITLE: PROCESS FOR INTERNAL AUDIT DATE : 15.04.2023

This process is applicable to all activities covered under the scope of Quality Management System
followed by organization excluding Accounts.

3. PROCESS OWNER: - QMS HEAD

4. DEFINITIONS/ABBREVIATION: - QMS- QUALITY MANAGEMENT SYSTEM

NC- NON- CONFORMING
CSR- CUSTOMER SPECIFIC REQUIREMENT

5. PROCESS DESCRIPTION: -

Sr.
Activity Responsibility Ref. Doc.
No.

5.1 Prepare an Annual Internal Audit Plan covering as follows: Internal Audit
 Internal Quality System Audit: IATF 16949 and all activities QMS HEAD Plan-
within plant premises and all working shifts (A & B) F/QMS/03
5.2 Ensure that Internal Audits are carried out in all functions / Internal Audit
departments at least once in Six months. Plan-
QMS HEAD F/QMS/03

5.3 Based on the Annual Audit Plan, prepare Audit Schedule

indicating departments / functions, audit standard(s), scope,
criteria, date, time, auditee (s) & auditor(s) and circulate to
auditee & auditors at least one week in advance.
While preparing the Audit Schedule, consider the following for
allocation of auditor(s) and audit duration: Internal Audit
Schedule &
- Activities having significant affects –Significant RPN, QMS HEAD Notification-
Significant Risk F/QMS/04
- Previous Non-conformities / audit results
- Procedural requirements
- Customer Specific Requirements
- Activities covered under Legal provisions
- Any other as required
5.4 While choosing Internal Auditors, choose them based on the
following criteria:

- the auditors should have knowledge of latest version of

IATF 16949 List of Internal
- they should have undergone training on Internal Auditors-
QMS HEAD
auditing techniques and report writing F/QMS/12
- they should have basic knowledge of applicable and
quality tools
- they should be independent of the activity / function /
department being audited
5.5 Carry out the Audit as per Audit Checklist(s), review of
Documentation, verification of Records, Personal interview of Internal Audit
concerned personnel and site visit. Auditor(s) Check Sheet-
F/QMS/13

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 QUALITY SYSTEM PROCESS DOC. No. : QSP/QMS/03
REV. No. : 01
TITLE: PROCESS FOR INTERNAL AUDIT DATE : 15.04.2023

5.6 Prepare audit Non Conformity report, if any, giving the objective
evidence of finding and reference of related documents and hand Audit Summery
over a copy to the auditee. Auditor(s) Report -
F/QMS/06

5.7 Concern HOD/Auditee will Identify the correction & corrective

actions and indicate justifiable target date in the report. NC Report -
Concerned HOD F/QMS/05

5.8 Implement corrections and corrective action as per plan without

undue delay and inform to QMS HEAD when action is complete. NC Report -
Auditee F/QMS/05

5.9 Deputy auditor(s) (preferably the same who conducted the

initial audit) for follow-up audit, verifying the effectiveness of NC Report -
actions taken, as required for closing the NC. QMS HEAD F/QMS/05

5.10 NC closure for the NC’s raised during internal audit to be

submitted within two months of audit date. Verify and close the
NC if satisfactory otherwise keep NC open or raise the fresh NC NC Report-
Auditor(s) F/QMS/05
as appropriate. If required revise the target date.

5.11 Prepare the audit summary report for further reporting in the Audit Summery
Management Review. QMS HEAD Report-
F/QMS/06
5.12 Review the annual audit plan at least once in YEAR on the basis
of customer complaints, audit findings, changes in products,
process, changes in legal / customer requirements, occurrence of
serious incidents, external audit findings etc. and revise/ QMS HEAD ----
increase the frequency.

Note: In addition to the above planned audit, some specific audit may also be conducted in which
only specific points shall be audited based on CSR/Change made etc.

6. KEY PERFORMANCE INDICATORS: -

 %age of internal audit conducted as per schedule.

 No. of repeated non-conformity in a year.
 Internal Quality Audits (No. of NCR)

7. REFERENCE DOCUMENTS & RECORDS: -

Sr. Description Format/ Doc. No. Responsibility

No.
01 INTERNAL AUDIT PLAN F/QMS/03 QMS HEAD
02 AUDIT SCHEDULE & NOTIFICATION F/QMS/04 QMS HEAD

03 LIST OF INTERNAL AUDITORS F/QMS/12 QMS HEAD

04 INTERNAL AUDIT CHECK SHEET F/QMS/13 QMS HEAD
05 AUDIT SUMMERY REPORT F/QMS/06 QMS HEAD
06 NON CONFORMANCE REPORT F/QMS/05 QMS HEAD
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