Professional Documents
Culture Documents
Position Information Manual PILOT
Position Information Manual PILOT
Malta
1 DE ENERO DE 2024
AIR HORIZONT
177, Skyway Offices A1, Marina Street. Pietà, PTA 9042. Malta
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Index
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OBLIGATIONS
Ensure, according to your possibilities, your own safety and health at work and that
of those people who may affect their professional activity.
Properly use any means with which you carry out your activity.
Do not put protective means and equipment out of operation.
Inform Designated and Responsible Workers about situations that may pose a risk to
the safety and health of workers.
Contribute to the fulfillment of the obligations established by the Labor Authority.
Cooperate with the employer so that he can guarantee working conditions that are
safe and do not pose risks to the safety and health of workers.
RIGHTS
MENTAL LOAD
“Mental Load is a term included in the workload and refers to the requirements perceptual,
cognitive and psychomotor. It is understood as the degree of mobilization, the intellectual
effort that the worker must perform to face the set of demands that the nervous system
receives during the performance of his or her job. It occurs, because to execute a task,
we carry out a complex mental activity based on information processing that brings that puts
in risk our individual characteristics and capabilities.”
According to this, we can define mental load as the number of required processes that must
be carried out perform to achieve a specific result or objective.
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Derived from the evolution of work and the implementation of new technologies in most of
the jobs, the decrease in physical load has been accompanied by a growth in the load mental
or an increase in the amount of information that has to be handled Overload mental.
Although very unskilled or simple jobs have also generated a lack of treatment of
information, a decrease or almost total absence of the information that is handled when
carrying out this type of tasks Mental underload.
MENTAL FATIGUE
We can identify several types of fatigue, each with its physiological and psychological
characteristics.
Four main types of fatigue:
• Muscle fatigue is physique fatigue.
• Mental fatigue, boredom and monotony.
• Emotional fatigue, dullness.
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The load would be the set of demands of the job, activity or task, not depending on the
characteristics of the worker.
The effort would cover the consequences of the load on the worker, which will depend on the
personal characteristics and particular circumstances.
There are a series of indicators to assess the mental load in the workplace, they are
following:
• Time pressure, time assigned to the task, recovery from delays, speed in the working day.
• Effort of attention, intensity of concentration and the time it must be maintained.
• Perceived fatigue, as assessed by the subject himself.
• Number of information and its complexity needed to perform the task.
• Subjective perception of the difficulty that the worker has in his or her job.
As can be seen, the mental load is influenced by both internal and personal variables of the
worker, as well as external variables, specific to the organization and the job.
• Schedule the volume of work and the time necessary for its development.
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There are certain activities, whether workable or not, that are carried out frequently and
that, by not involve clear and direct risks, are considered risk-free. These activities that in
causes seem very simple, they can generate the appearance of small lesions in the system
musculoskeletal that manifest themselves in a more or less distant day. It is characterized by
discomfort, impediment or persistent pain in joints, muscles, tendons and other soft tissues,
with or without physical manifestation, caused or aggravated by repeated movements,
forced postures and movements that develop high forces.
Maintaining posture involves a static load (the muscles must exert a force maintained so that
balance is not lost). If the posture is forced, the muscle groups that that support this balance
can suffer from overload.
The different postures in the sitting position are determining factors in the pressure value of
the discs intervertebral, as well as the activity of muscles in various parts of the body.
Preventing this type of injury ensures a healthier and safer life for our back. Next, we give a
series of exercises and stretching for both work that are performed in sitting position as well
as standing position.
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Abdominal strengthening:
Lying down, one knee against the opposite hand, use force, alternate. Both hands against
both knees.
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10. SHOULDER-ARM: Lower one hand laterally, without bending the column, alternate (effort
only).
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WORK STRESS
“Work stress is the set of emotional, cognitive, physiological and emotional reactions,
behavior towards certain adverse or harmful aspects of the organization, the content or the
environment. It is characterized by high levels of excitement and anguish, with the feeling of
not being able to do nothing about the situation.” DGEAS of the European Commission.
People experience stress when they feel that there is an imbalance between what is asked of
them and the personal and environmental resources, they must meet that demand.
MANIFESTATIONS OF STRESS
• Emotional level: anxiety reactions, depression, feelings of hopelessness and abandonment.
• Cognitive level: concentration problems, difficulty learning, synthesizing, being creative.
(These problems can become a dysfunction)
• Behavioral level: harmful behaviors for health may appear, such as substance abuse
alcohol, tobacco, stimulants... Violent or antisocial behavior may also appear.
• Physiological level: digestive, respiratory, cardiovascular, skin, immune system, and in the
musculoskeletal system (back pain, contractures...).
In addition to these consequences, work-related stress can aggravate any disease (stress
affects the immune system), whatever its main cause.
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There are two types of factors in the work environment that can cause stress: physical risks
(noise, temperature, lack of lighting...) and psychosocial risks (aspects of design,
management and organization from work).
Work factors that can cause stress can be divided into two groups:
JOB CONTEXT
• Bad communication.
• Ambiguity and role conflict.
• Job and professional insecurity.
• Little participation in decision making.
• Lack of control over work.
• Social and physical isolation.
JOB CONTENT
• Problems in having the appropriate material and equipment.
• Lack of variety in tasks.
• Short work cycles.
• Task overload or underload.
• High work pace.
• Lack of control over work.
• Shift work and night shifts.
However, people do not live isolated from our environment, so in addition to affecting us
these work factors, many other aspects of our lives may be influencing the appearance of
stress:
SOCIAL FACTORS
Throughout our lives, events occur that force us to readjust continuously (losses, divorces,
family evolution...).
INDIVIDUAL FACTORS
Just as there are differences between people, there are also individual differences in the way
to interpret and evaluate situations and stimuli as stressful.
Whether we define a situation as stressful will depend on the type of assessment we make of
that situation specific stimulus or event and the coping resources we have.
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Our personal attitudes and beliefs are influencing this assessment, that is, our way to see
the world. For some people it can be very stressful to have to deal with clients and for others
may be working with computers.
Personality type is a factor that is modulating our reactions to stress. Our life habits, our way
of facing things, self-esteem, etc., are mediating between the stressful situation and our
reaction to it.
There is a type of personality at has a greater probability of suffering from stress, it is the
Personality Type A. This type of people are identified by the following characteristics:
Controlling, Competitive, Hostile, Work-dependent, Suspicious, Pressed and time-pressed.
STRESS PREVENTION
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INTRODUCTION
Tasks with forced postures fundamentally involve the neck, trunk, arms and legs. The Forced
postures often cause musculoskeletal disorders (MSDs).
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These discomforts appear slowly and appear harmless, so they are usually ignoring the
symptom until it becomes chronic and permanent damage appears; they are common in the
area shoulders and neck.
Although thoracolumbar and extremity injuries are mainly due to the manipulation of loads,
are also common in other work environments, in which postures with a high static muscle
load.
Maintaining posture involves a static load (the muscles must exert a force maintained so that
balance is not lost. If the posture is forced, the muscle groups that that support this balance
can suffer from overload.
Work on knees.
This position is painful and usually causes pain and other problems such as knee hygroma or
bursitis. Resting your knees on hard, irregular, and sometimes wet, surfaces can cause
sciatic nerve compressions or tendonitis; but if the posture is very repetitive, wears out the
structure of the skin, until it forms a bag that fills with liquid, producing the aforementioned
hygroma; so, the only solution is to undergo an intervention surgical.
Working in this posture for more than two hours in total per day, identifies the knees as a
zone of attention and, therefore, may pose a risk.
Work with arms above the head or elbows above the shoulders.
In these cases, the shoulders are the risk area. It is recommended to limit exposure to no
more than 2 hours a day.
Crouching crouch.
In this case, the knees are the risk area. It is recommended to limit exposure to no more
than 2 hours up to date.
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Slanted neck
Working with the neck tilted more than 30 degrees (without support and without the ability
to change posture) more than 2 hours a day, identifies the neck as an area of attention and,
therefore, can represent a risky situation. More than 45 degrees for more than 2 hours in
total per day implies a risk situation.
Tilted back.
Working with your back inclined more than 30 degrees (without support and without the
ability to change positions posture) more than 2 hours a day, identifies the back as an area
of attention and, therefore, can pose a risk situation.
Likewise, more than 2 hours a day with the back inclined more than 45 degrees (without
support and without the ability to change posture), implies a risk situation.
PRECAUTIONARY MEASURES.
Firstly, action on the environment must be considered to eliminate or reduce the risk.
Abnormal or forced postures and movements, movements and efforts should be corrected.
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The different sitting postures are decisive in the value of the pressure of the discs
intervertebral, as well as the activity of muscles in various parts of the body.
Preventing this type of injury ensures a healthier and safer life for our back.
Next, we give a series of basic rules for the prevention of thoracolumbar injuries since
correct use of vehicle accessories can help us achieve our goal.
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• The headrest is intended to protect you in the event of a rear collision but not rest, as it
would limit the necessary mobility of the head while driving, so It will be located somewhat
behind in relation to the backrest.
• The lumbar spine must be supported against a backrest that has an anatomical shape, if it
does not have it, it must be corrected with a special supplement.
• The steering wheel should be held with the elbows slightly bent.
• The knees must be higher than the hips.
• The pedals must be at the appropriate distance to be able to operate them with simple
ankle movements and keeping the heel supported.
• To get into the car, first sit sideways and turn the legs while twisting the trunk.
• When driving and especially when reversing, use the mirrors to avoid straining your neck.
• If you must carry weight, bend your legs, lift the weight bringing it closer to the body and
keep your back straight.
GENERAL RECOMMENDATIONS:
• Adapt the workplace to the user's characteristics, adapting the elements that are
adjustable.
• Maintain adequate temperature and ventilation so that you feel comfortable.
• To counteract fatigue while driving, make changes in posture and perform breaks
whenever you feel the need.
• It is important to get into the habit of taking a daily walk and practicing some sport during
times of stress leisure.
• You must take care of your diet and follow a balanced diet, saving during the day
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RISKS
When carrying out work or traveling in areas close to the circulation of vehicles, the main
The risk to which the worker is exposed is that of being run over.
Other risks may be:
• Hits with moving objects.
• Falling objects due to falling loads transported by vehicles.
• Etc.
PRECAUTIONARY MEASURES.
When you are working in an area close to the passage of vehicles, take extreme precautions,
and keep in mind observe the following safety regulations.
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• DIRECT CONTACTS
Contact with parts of the installation usually in strain.
• INDIRECT CONTACTS
Accidental contact with metal parts or elements placed under tension.
Any defective electrical installation or work equipment will be notified to your superior, for
their repair.
Only authorized and qualified personnel may operate on electrical equipment, whether ma
construction, start-up of motors, transformers, machines in general, computers, etc.
In the event of a breakdown or malfunction of electrical equipment: put it out of service,
disconnect it from the electrical network (unplug), signal the anomaly and report the incident
to its repair through established channels.
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All work equipment with voltage greater than 24 V., that lacks double insulation
characteristics to, will be connected to ground and protected by a differential switch.
They should always be disconnected by holding the connector plug and pulling her...
"Avoid the passage of people and equipment over extension cords or electrical
cables."
This situation makes possible the deterioration and weakening of the conductor cable
insulation, as well as stumbles and falls.
"Do not use water to put out fires where electrical voltage is possible."
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"Access to service areas and electrical material enclosures will only be permitted to
those authorized workers".
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Workers, in addition to common personal protective equipment, must use Class 00 gloves,
insulating stools/mats, voltage absence checker, certified tools, signage material and face
shield.
It must be taken into account that at the time of eliminating one of the measures initially
adopted to carry out the work without tension in safe conditions, the part of the affected
installation.
Shift work, especially when it includes nighttime, fixed or rotating hours, can lead to produce
a series of health disturbances due to alterations and imbalances in one or several of the
"times" or rhythms of people's lives, such as:
• Biological or psychophysiological time.
• Work or work time.
• Family or social time.
MAIN ALTERATIONS
Psychophysiological alterations
• Biological modifications of day/night cycles (circadian rhythms) induced by work and rest
shifts.
• Alteration in the quantity and quality of sleep derived from changes in sleeping habits and
Rest.
• Greater tendency to physical and psychological fatigue (chronostress).
• Digestive alterations derived, mainly, from changes in eating habits in rotating shifts.
Shift work makes these types of activities difficult, especially the night and afternoon shifts.
May appear:
• Less family contact or compatibility.
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Factors to Consider
• The type of shifts.
• The workload (daily, weekly, etc.)
• The relationship between the workload of night work performed, compared to daytime
work (daily, weekly, monthly,...)
• The distribution of rest days.
• The arrival and departure time.
• The characteristics of the breaks (regulatory, process, optional, etc.)
• Periodicity of the cycles:
• Quick (e.g. every two or three days).
• Slow (e.g. every month).
• Mixed (alternating the previous ones).
• The direction of the rotations, morning, afternoon, night or reverse.
• The regularity and size of the main cycle (the one that repeats the most)
• The contents of the work with respect to the previous variables
Organizational Level
• Reduce the night period to the maximum and carry out only the unavoidable work or
essential.
• Night shifts will never be longer than morning shifts, preferably they will be shorter.
• Organize the heaviest and most complex workloads in the daytime periods.
• Shifts must respect the sleep cycle as much as possible, preventing the morning shift from
start too early.
• Generate maximum voluntariness in access to night work.
• Having a decrease in physical and especially psychological capacities, in the nocturnal
periods.
• Consider that night work affects older people professionally (e.g. last third of active
working life).
• Maintain the same members in a group of workers who work the same shift, so that stable
reactions are facilitated.
• Plan and communicate shifts and work schedules as far in advance as possible.
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Personal Level
• Promote healthy living, eating and rest habits, such as:
• Adopt varied, balanced and sufficient diets.
• Avoid eating large meals before going to bed.
• Avoid exciting things, such as coffee, in the hours close to rest.
• Try to find dark, quiet spaces to sleep.
• Get support from family and friends.
VEHICLES
• Always take care of the condition of your vehicle, not only when you must drive long
distances or displacements.
• Remember to pass the mandatory or voluntary ITV, either due to the age of the car or
having suffered an accident that could have affected the engine, transmission or frame.
In any case always pay attention to:
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• Alcohol, even ingested in small quantities, negatively influences driving. Remember that
the greatest risk of a serious accident occurs when the alcohol level is intermediate, due to
the state of euphoria in which the driver finds himself.
• Many medications can be dangerous when driving. Do not self-medicate and always read
the prospects.
• In case of long trips, rest approximately every two hours, drink drinks refreshing drinks
and light meals that do not promote sleep.
• Do not throw any object out of the window, it may cause an accident or fire if attempted.
of butts.
• Remember to drive calmly:
o Do not set an arrival time.
o Don't be influenced by the fact that others are at higher speed.
o It is not good to stand out, not even by going too fast, nor too slowly.
o Understand the warnings and errors of others.
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• Trucks
o Do not load the vehicle with a weight greater than its assigned weight. Distribute
the weight of the load and ensure its stability.
o The transport of dangerous goods must comply with what is specified in the TPC.
o Always keep in mind that your vehicle is a heavy, dangerous and unhardenable
machine.
• In urban centers
o Traffic rules also affect pedestrians. Respect the signs, traffic lights and the
instructions of the agents.
o Cross, perpendicular to the sidewalk and whenever you can, using pedestrian
crossings.
o Pay attention to garage entrances and exits.
• On roads
o Always walk to the left, as this way you will see the vehicles approaching front
vehicles.
o If there are several people together, walk in a row.
o Do not carry loose animals they can be run over and cause accidents.
o If you walk on a road at night, wear reflective clothing or wear a flashlight
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PREVENTIVE RULES.
For foremen and managers.
• Verify that the work is carried out with appropriate prevention measures and signage
necessary, and that the required communications have been made, to the Traffic Delegation
or to the Local Administration as appropriate.
• Supervise the correct state and location of the different means of protection and signaling.
that in any case they will comply with the corresponding regulations (General Directorate of
Roads/Local Administration):
• Protection and signaling fences.
• Marking cones.
• Delimiting tapes for the work area.
• Speed limitation and/or narrow passage signs.
• Permanent danger sign ("Works" triangle).
• Flashing lights, etc.
• Depending on the degree of occupancy of the road and the criteria established by the
regulations request, when necessary, the diversion of vehicles through other streets, to
guarantee the carrying out the work in complete safety.
• Assess the possible interruption of work when atmospheric conditions exist adverse.
• When carrying out excavations, obtain prior information about possible gas pipelines,
water, electricity, etc. that exists in the vicinity.
• Check that possible openings in the system have been properly delimited and protected.
ground that can cause falls at different levels (ditches, recording chambers, etc.).
• Supervise that daily checks are carried out on the condition of the vehicles that are going
to use.
• Ensure adequate training of the workers who will carry out the work entrusted.
For workers.
• Follow the instructions and recommendations of the Company.
• Use Personal Protective Equipment, keeping it in good condition and giving immediately
notice any defects observed.
• Use uniforms with high visibility, especially in tasks carried out at night or with poor
visibility.
• Vest and armband with reflective strips.
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• Pay special attention when crossing the street, monitoring the normal movement of
vehicles.
• Collaborate in reviewing the condition of the vehicles at the beginning of the day and
reporting quickly of all detected faults.
• In work carried out with the help of vehicles, avoid standing in front of or behind the
workers themselves.
• Use the appropriate utensils and tools for each task, in a safe and orderly manner.
• Avoid risky situations during the execution of work, avoiding jokes and distractions.
• Respect the work area marked for the development of the work and location of the tools
and other work utensils.
• Report any type of anomaly, incident or accident that occurs during the workday.
PRECAUTIONARY MEASURES.
For foremen and managers. The same as those outlined for work carried out on roadways.
urban and, in addition:
• Check that the permit has been requested from the local or provincial Public Works
Headquarters to work in these spaces.
• Ensure that work will be marked in accordance with what is established by the
Headquarters local or provincial Public Works, together with the permission.
• Check that night signaling (reflective and lights) is adequate and works correctly.
• In alternate one-way sections, must regulate vehicle traffic. For this will be authorized for
workers necessary, providing them with the elements of necessary signage (signs, vests
reflective, radiotelephones, etc.).
• When working on curves with poor visibility, it will be necessary for a worker equipped with
the elements necessary (red pennant, vest reflective, etc.), is placed so that prevent vehicles
from needing moderate speed.
For workers. The same as those indicated for work carried out on urban roads.
Uniform with outstanding visibility, waterproof in case of rain, non-slip footwear and
necessary depending on the risks derived from the work to be carried out.
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WHAT IS A VIBRATION?
A vibration is an oscillatory movement of a rigid body. Physically a vibration is a energy that
is transmitted through matter forming waves.
When transmitted through a solid medium, it is received in the body through the part of it in
contact with the medium that transmits it.
VIBRATION INTENSITY.
Vibration intensity is understood as the force with which it is perceived.
The intensity of the vibration can be measured according to three different parameters; the
displacement that is the distance that the mass moves from the point of equilibrium and is
measured in meters; the speed with that the movement of particles occurs, which is
measured in meters per second; and acceleration which tells us how quickly the speed varies
and is measured in meters per second squared.
Acceleration is normally used as a measurement parameter. The reference values of the
Weighted acceleration for 8 hours a day, in accordance with EU regulations are: exposure
value that results in an action: 0.5 m/s2; Limit value: 1.15 m/s2.
FREQUENCY OF VIBRATION.
The second property of waves that we consider is frequency, which is the number of times.
The vibration occurs per second. Its unit of measurement is the hertz “Hz” (cycles per
second).
In whole body vibrations, only vibrations with frequencies between 0.5 and 80 Hz are
considered. (Hz = Hertz).
VIBRATION AXES.
Solid matter can oscillate about its equilibrium point in three directions that we can say
correspond to the three axes of space. The longitudinal axis (front - back) which we will call
the axis X. The transverse axis (left - right) which we will call the Y axis. The vertical axis
(bottom - up) which we will call it Z axis.
When vibrations occur in the vertical axis, the most damaging frequencies are those included
between 4 and 8 hertz, while in the case of vibrations that arrive along the horizontal axes
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(longitudinal and transversal) the frequencies considered most harmful are those between 1
and 2 hertz.
The effects produced by vibrations are very varied, and they occur on very different organs
disparate.
The effects caused are mainly lumbar and abdominal pain, systemic disorders circulatory and
urological, insomnia, hesitations, feeling of fatigue. Many of these effects have temporary
nature and disappear after a period of rest, while others, originated after years of exposure,
they acquire a permanent character.
RISK CONTROL.
Once the existence of an unacceptable risk has been determined, it is necessary to take
preventive measures to reduce risk:
• To reduce the level of vibration of the machines, we must first prevent the existence of
wear, looseness, damaged bearings, unbalanced shaft rotations. To do this, a preventive
maintenance program must be established.
• To avoid the transmission of vibrations between elements or with the operator, movements
must be avoided rigid structures. If a seat is available, it must be designed for the vibration
damping.
• Reduce exposure time, alternating work with tasks in which there is no exposure or
through personnel rotation.
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I have received the Health and Safety Manual that includes risks and preventive measures of
the PILOT job position in the company AIR HORIZONT.
1535
ID: _____________________________________________________________________
Date: ____________________________________________________________________
11/03/24
_________________________________________________________________________
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