TO : SENGATERA BRANCH DATE: JANUARY 05th, 2024

<UNIC-ETHIOPIA>

FROM: CLAIMS DIVISION

<UNIC-ETHIOPIA>

Subject: Vehicle Plate No. 3-55704 E.T

POLICY NUMBER:-GU/44/1022/2023/00103

It’s to be recalled that the above captioned vehicle having a comprehensive insurance cover
issued at your branch had lodged a claim on 26/10/2023. Following this, the bidding process
took place and repair cost is confirmed.
While reviewing underwriting verification, we have noted that the sum insured of the vehicle is
much lower than the current market value of the vehicle. Hence, under insurance average
contribution is applied on repair cost.
Although we informed the insured to cover his share of loss, he is not willing to accept and
requested us to waive the applied under insurance contribution. Currently most customers are
complaining on this regard, stating that they have got cover based on market value of the vehicle
at the time of policy inception/renewal and not willing to accept under insurance average applied
on the claim.

Finally, we advise your branch to consult policy holders and issue/renew policy or endorse sum
insured adjustment based on current market value of the property.

Thank you