Professional Documents
Culture Documents
Employment Considerations.......................................................................................................13
Managing HMRC.........................................................................................................................15
How to Identify Distress in Your UK Business and Companies You Do Business With...............23
Our Team.....................................................................................................................................31
This note is not intended to, and does not in fact, constitute legal advice. Should you require legal advice in relation to
your specific circumstances, please do not hesitate to contact one of our Restructuring & Insolvency team members,
whose contact details are at the end of this note, who would be happy to assist you. Squire Patton Boggs (UK) LLP
accepts no liability for any losses occasioned to any person by reason of any action or inaction as a result of the
contents of this note.
• Is there a need to restructure debt? • Dealing with rent arrears – negotiate or arbitrate
Forbearance Suppliers
Operational Employees
Costs • Repaying existing lenders – forbearance may end and Cash Flow • Catching up on payments to suppliers
payments need to resume • Agreeing and abiding by new terms
• Availability of government support
Pressures
• Ability to meet future obligations – increased costs
• Impact of remaining restrictions on winding up petitions • Aggressive debt recovery action
lifting and requirement to arbitrate in respect of unpaid
commercial COVID rents
Debtors
Employees • Have debtor days slipped?
• Is a redundancy programme going to be necessary? If so, when • What action can/should be taken to address any potential bad
does any consultation need to start? debt issues?
• Reduced credit terms/payment on delivery/increased prices/
credit insurance
• Alternative sourcing? Costs consequences? • Decrease in consumer confidence • Re-allocation of resource according to business plan
• Material/staffing shortages • Cash-strapped customers
Availability/costs
• Impact of COVID-19 restrictions on suppliers
• In such circumstances, the directors could be personally liable for any losses suffered by creditors – Any transactions out of the ordinary course of trade are the subject of particular scrutiny and avoided
caused by continued trading unless they take every step possible with a view to minimising those wherever possible.
losses that they ought to take.
– The company is able to meet payroll for employees.
• The key consideration for directors is, therefore: “Is there a reasonable prospect of avoiding insolvent
– No creditors are specifically preferred (see below) or transactions entered into at an undervalue
liquidation?” If there is, the directors will not be liable for “wrongful trading” so long as they hold that
(see below) unless in good faith and that are critical to ensure the survival of the business and the
belief reasonably, having regard to information available to them and the standards of skill and care
prospects of achieving a turnaround and/or solvent disposal/restructuring.
expected of them.
– The directors work to develop expeditiously a credible business plan for the immediate term with
• The directors should, among other things, consider whether:
as realistic and prudent assumptions as it is possible to make, incorporating reasonably achievable
– The company is presently operating within existing facilities while managing the position with options for a recovery for creditors and (if possible) a return to shareholders.
creditors generally
– The directors consider what contingency strategies could be put in place to protect the interests of
– The company can meet its obligations to repay monies borrowed under one of the government creditors should the new business plan prove unsuccessful (see below).
schemes (Coronavirus Business Interruption Loan Scheme, Coronavirus Large Business Interruption
Loan Scheme, COVID Commercial Financing Facility or the Bounce Back Loan Scheme). – The directors consider the net deficiency position of the company’s assets immediately and
analyse whether it is believed continued trading will either reduce or increase that deficiency. The
– The company should utilise one or more options under the Pay As You Grow Scheme to repay a
directors should keep this under regular review with a comparative analysis of the net deficiency
Bounce Back Loan (if taken)
compared against what would be the position if continued trading had not occurred and regularly
– The company is eligible for grants, any rates relief or discounts being made available by the forecasted for a week in advance. This will provide supporting evidence that losses to the company
government were constantly under review and corrective action to reduce losses was taken at an early stage.
– The company is eligible to apply for the Recovery Loan Scheme The analysis must show that any continued trading is intended to reduce the net deficiency of the
company, but also that it is designed appropriately so as to minimise the risk of loss to individual
– The company’s financiers have withdrawn any facilities previously made available to it (such as
creditors. This exercise should be further reinforced by circulating the net deficiency analysis to an
overdraft facilities) or have indicated that they will be unable to provide ongoing support
insolvency practitionereach week for advice in respect of continued trading.
– The impact on the company’s cash flow will be material if the company has deferred payment
• The board should keep full and accurate minutes of its reviews, decisions (including any
– The company is able to take advantage of the extended three year period for which trading losses dissenting views of individual directors), the reasons for those decisions and the information
(made by the company in accounting periods ending between 1 April 2020 and 31 March 2022) can
(particularly financial information that should be attached to the minutes) upon which such decisions
be carried back against previous profits1
are based.
– The company is able to apply for a “time to pay” (TTP) arrangement with HMRC to spread its current 1
Further detail can be found at www.gov.uk/government/publications/temporary-extension-to-carry-back-of-trading-losses-for-corporation-
tax liabilities over a period of three to 12 months tax-and-income-tax/temporary-extension-to-carry-back-of-trading-losses-for-corporation-tax-and-income-tax
Contingency Strategy
Directors should immediately consider what steps they should be taking in order to protect the business.
A number of businesses in these circumstances will be at risk of trading while insolvent (and may be
in real difficulty in assessing the company’s financial position, given the impact caused to cash flows,
trading and the value of assets). The directors will need to take every step to minimise losses to creditors.
This does not necessarily mean an immediate cessation of trading, but a number of businesses are likely
to need to restructure to address the changes in supply and demand and we would recommend taking
urgent further advice on the options available.
• General A preference is a transaction with a creditor (or a surety or guarantor of any of the company’s liabilities)
under which the creditor is placed in a better position than it would have been in if the transaction had
Certain transactions that take place at a time when a company is insolvent, or becomes insolvent as a not occurred and the company proceeds into insolvent liquidation.
result of the transaction, are open to challenge by an appointed insolvency practitioner if the company
subsequently enters a formal insolvency procedure. A preference is open to challenge if the company proceeds into formal insolvency within six months of
the transaction in question if the creditor is not a connected party, and within two years if the creditor
Directors, to the extent responsible for such transactions, can be held personally liable for any is connected. This is provided the company was insolvent at the time, or became insolvent as a result
loss suffered by the company as a result of the transaction, both under IA 1986 and as potential of the transaction (which is presumed if the creditor is connected).
misfeasance.
However, in effecting the preference, the company must have been influenced by a desire to give the
Directors should be aware of the grounds for such challenges and, in considering any relevant creditor the preferential position. This is presumed for transactions with connected creditors, but can
transactions, determine whether it is appropriate for such transactions to proceed. Any such decisions be rebutted.
should be carefully minuted.
In circumstances where decisions have to be made on a daily basis during cash flow difficulties as
• Transactions at an Undervalue (s 238 IA 1986) to which creditors to pay, preference issues are highly relevant. In this regard, the directors should
A transaction will be at an undervalue if it is a gift by the company, or the company receives no consider the following:
consideration, or the value of the consideration received by the company (in money or money’s worth) – Is the payment necessary for the continued operation of the business and, therefore, necessary
is significantly less than the value of the consideration given by the company in the transaction. to preserve the prospects of a going concern survival and payment in full to creditors, i.e. is it
business critical? This may include payment to key suppliers of goods and/or services where
If assets are disposed of directors should keep records of the basis on which the disposed asset was
such supplies are critical and cannot easily be resourced elsewhere at the speed and price required.
valued and why.
Consideration should be given as to whether payment over time for historical debt can be agreed as
Any such transactions taking place within two years of formal insolvency will be open to challenge, a condition of continued supply.
ifthey took place at a time the company was insolvent or became insolvent as a result of the
– Is the payment necessary to avert action being taken by the creditor, which may prejudice the
transaction (which is presumed if the transaction was with a connected party).
survival of the business? If payment is made under threat of winding up proceedings, or legal
However, the transaction will not be subject to challenge if: proceedings that the company cannot defend or afford to defend, or to avoid distraint on goods, it is
unlikely to be considered a preference. Evidence of this threat and the company’s response should
– It was done in good faith for the purpose of carrying on the business
be documented.
– The directors had reasonable grounds for believing that it would benefit the company
• Directors’ Remuneration, Expenses and Employees
Therefore, in considering any asset disposal to raise liquidity (for example) at less than market value,
– As connected creditors of the company, particularly careful attention should be paid to discharging
the directors should address specifically whether it is justifiable on the grounds set out above. We
outstanding expenses claims and arrears of remuneration to directors. If the company is continuing
recommend specific advice is taken in relation to any relevant transaction, and the decision is carefully
to trade on the basis that the directors hold a reasonable belief that the company will avoid insolvent
minuted at the time.
liquidation and pay all creditors in full, it would be questionable if, at the same time, significant
arrears of expenses and remuneration are discharged when other creditors are not being paid.
– Employees, on the other hand, will be a necessary part of continuing to operate the business. As
directors under a contract of employment are employees and a critical requirement to ensure the
company is managed through this phase, ongoing payments of remuneration and expenses (and
general payroll) may be appropriate to ensure continued services to the company. Payment of arrears
of remuneration and expenses claims may be justifiable in the circumstances, if not to do so would
cause genuine financial hardship for the director personally, such that the director could not continue
with their responsibilities without seeking an alternative source of income. If such circumstances exist,
any such director should consider taking independent advice on their personal position if the directors
as a whole consider such payment cannot be made presently within the resources available.
– HMRC will consider issuing a notice where, in the face of persistent failure to pay NIC, a company
made significant and/or regular payments to other creditors, connected persons or companies, or in
the form of directors’ salaries.
• The directors should, therefore, be aware that should it not prove possible ultimately to effect a solvent
turnaround and/or disposal, their conduct as directors (particularly at this time and going forward) will
be subject to scrutiny.
• It is, therefore, critically important for this reason, and to deal with risks in relation to all the matters
raised in this note, that the directors regularly (i.e. at least weekly) review the ongoing financial position
and progress of the business plan, any relevant transactions for which particular consideration should
be given, and its continuing belief in the appropriateness of continuing trading.
• All such reviews should be carefully minuted, to include the information available to the directors,
matters discussed, all views expressed and considered, any decisions reached and the rationale
for such decisions having regard to the points and recommendations made in this note. The
directors should also keep a notebook of daily discussions and matters, so that there is always a
contemporaneous note to support their actions in the conduct of the business during this time.
Redundancies
The good news is that previous concerns about possible large-scale redundancies when
the Coronavirus Job Retention Scheme ended on 30 September 2021 have so far proved
unfounded, with the notable exception of the recent large-scale job losses at P&O. Recent
data published by the Insolvency Service shows a continued decline in the number of
notified collective redundancies, with figures currently at a seven-year low. It is important to
remember that if redundancies are necessary, there are selection and consultation processes
that should be followed and the associated costs will need to be factored into cash flow.
Key points to consider in a collective redundancy exercise are outlined in the box below. If
redundancies are contemplated, it is important that directors take legal advice to ensure
that they are managed correctly, and that in doing so they are complying with their duties as
directors.
See also our blog on practical considerations for employers to consider when making redundancies.
Brexit, COVID-19 and Resulting Supply Chain Challenges Reducing the Risk of Insolvency in the Supply Chain
The effects of Brexit and the COVID-19 pandemic on the supply chain continue to be felt by The current volatile financial and political landscape, combined with extensive reliance on
businesses, driving product/service shortages, transport problems and unpredictable cost outsourced supplies of critical systems and lean manufacturing processes, means that
increases. In particular, parties should carefully consider (among other things): managing the risk of suppliers (and any of their suppliers) becoming insolvent has become
even more important. Points to consider when seeking to reduce this risk include:
• Supply chain mapping (if not already completed) - to identify risk areas, particularly further
down the supply chain. • Dual source wherever possible. Identify and monitor particularly carefully any areas where
• Brexit and/or COVID-19, managing related provisions in contracts - whether as general dual sourcing is not possible and plan how you would deal with the loss of any single-
terms or to address specific identified issues (e.g. tariffs, delays, materials/staffing source supplier.
shortages, travel restrictions and costs). • Identify practical issues that could make it difficult to move to a new supplier (e.g. tooling
• Addressing the impact of currency fluctuations on pricing/costs and how associated risks held at the supplier’s premises, certifications tied to a particular production line, reliance
will be mitigated and/or shared. on proprietary supplier intellectual property) and put in place contractual protections or
contingencies to deal with these.
• Increased risk of significant changes in inflation rates (and variations in these between
countries) and the extent to which these may be passed down the supply chain. • Ensure that exit plans have all been agreed and tested well before any potential contract
termination event occurs.
• Who will bear the cost of any new duties/tariffs that may be imposed and any associated
additional administrative and logistical costs? Delivery terms (e.g. EXW, c.f., DDP) may, • Ensure contracts are signed with the group company against whom financial due diligence
therefore, take on added importance. has been performed and seek parent company guarantees where appropriate.
• Changes in VAT registration and other tax requirements, including reporting and collection • Monitor and audit the supplier’s financial health throughout the life of the contract. Include
obligations. rights to obtain necessary information/access from the supplier, as well as obligations
on the supplier to do the same with their suppliers and to report to you (and check that
• Changes in customs practices that may result in product/component delays, shortages and/
they do this). Be vigilant for any early warning signs, such as late or missed deliveries or
or increased costs.
requests for money on account (where that is not usual practice).
• Changes to product certification and registration requirements, considering whether Brexit
• Consider including rights to terminate and/or increased monitoring for material adverse
has affected the validity of those issued and required in the UK for use in the EEA (and vice
change in the supplier’s finances.1
versa).
• Consider the use of escrow for key software programmes and risk assess any hosted or
• Whether qualifying with HM Revenue & Customs (HMRC) as an Authorised Economic
cloud-based solutions where escrow may not provide effective protection.
Operator, establishing a “trusted trader” relationship or for transitional simplified
procedures would reduce border inspections and delays. • Ensure that the insolvency provisions in contracts are up to date, appropriate for the
• Compliance with provisions that require staff to visit sites in particular territories. jurisdiction and take effect early enough in the insolvency process.
• Use of descriptions of territories that may substantially change (e.g. the EEA or the UK itself). • Review the contract, be aware of any retention of title provisions and assess their likely
effectiveness.
• Increased risk of supply chain insolvencies, cost increases, skills and asset shortages
(including warehouse space, access to certifying bodies and specialist service providers).
• Price increases – i.e contractual ability or protections to address raw material/product price
1 Note, however, that in some circumstances the operation of ipso facto rules in insolvency prohibit a supplier from terminating a contract even
increases, pass on freight costs, etc.
if the contract might allow this.
Consider the Impact of Ransomware and Other IT Security Issues • Draft and use anti-bribery/anticorruption provisions for contracts that provide a reasonable
level of protection, but that procurement/marketing teams are realistically likely to be able
Internal IT security has been a key risk area for businesses for some considerable time. to negotiate and police.
However, we are now seeing an increased focus on the risks posed as a result of attacks
• Consider implementing whistleblowing policies across the supply chain, but take care to
on suppliers leading to loss of or interruption to critical supplies. Accordingly, in addition
respect local restrictions (e.g. in France). Be aware of the EU Whistleblowing Directive set
to addressing security of their own systems and of systems that connect to/interact with,
to enter into effect in December 2021, which is likely to affect many UK-based businesses
parties should consider:
with operations and supply chain links beyond the UK.
• Enhanced due diligence on IT security, disaster recovery and business continuity measures
• Stay alive to advancements or changes in relevant anticorruption and anti-bribery
taken by critical suppliers.
laws, particularly failure to prevent tax avoidance and failure to prevent bribery. Where
• Including IT security, disaster recovery and business continuity commitments in contracts appropriate, seek external advice on these advancements, as violation could lead to
with all major suppliers and not just those who are providing IT services. significant reputational and financial damage.
• Including ESG audit and reporting requirements in contracts and ensuring that these are
exercised by the business and that the business has the right, if necessary, to terminate
the contract for non-compliance (particularly where there has been some reputational
damage).
• Checking that the business maintains adequate records to enable it to demonstrate
compliance and the steps that it has taken to seek to achieve this.
• Utilising the data gathered internally and within a business’ supply chain on ESG to inform
future goal-setting.
• Ensuring that ESG commitments made by the business are not overly ambitious.
Consumer and shareholder groups have already started to investigate the possibility of
pursuing companies for failure to comply with published ESG statements.
Identifying Distress
Identifying distress in your own business or those that you do business with is vital to
Changes ensuring its financial health.
in Key Insolvency Some distress indicators are due to external circumstances beyond the control of the
Personnel
directors, but nevertheless can pose a threat to the ongoing success of the business, others
are internal, indicating that the directors may need to make operational or financial changes.
Trading Liquidity A company, through no fault of its own, may find that it is facing distress and directors should
Performance Challenges consider whether it is appropriate to take action to address that distress, considering both the
informal and formal options outlined in this quick guide alongside their directors’ duties.
The purpose of this guide is to help directors identify distress early.
The key message is that where there are signs of distress, take advice early because
there are various options that directors can explore to support the financial health of
the business and avoid greater distress and potential insolvency.
Trading Performance
If demand for goods and/or services is slowing, it is important to identify this and understand why.
Are orders slowing down or stock levels increasing? What is happening in the market? Are
you keeping up with emerging trends or what your clients or customers need? What changes
can you can make to the business that can address the slow-down? Is this just temporary,
and can the business ride any downward wave?
Are key suppliers falling behind with deliveries? Are delivery dates being missed or deliveries
late? What impact is this having on the business? If supplies are arriving late, is the business
able to manage its own contractual commitments?
Even when informal options are being considered, directors should engage with their HMRC
advisors and stakeholders to ensure that their decisions take into account their directors’ HMRC can be the largest creditor. If a business has accrued tax liabilities that it cannot pay
duties. on time, HMRC may agree a time to pay agreement. However, it is important for a business
For a guide to directors’ duties when a company is in a distressed situation, see our to engage early with HMRC if it requires HMRC support. Asking HMRC for time to pay can
quick guide. be a complex process and, therefore, involving advisors to ensure that the right information is
submitted to HMRC and the process is correctly managed can be invaluable. See our guide to
Managing Cash Flow/Balance Sheet Finance managing HMRC and TTP agreements.
• Negotiate with landlords and key suppliers • Increase existing facilities Employees
• Negotiate with HMRC • Easing reserves
• Can the business restructure/reduce its workforce and thereby reduce overheads? The
• Review key contracts and supply agreements • Invoice discounting/factoring employee needs of many businesses have changed as a consequence of the pandemic and
• Restructure the workforce • Private equity funding continue to do so.
• Agree informal or formal compromises with creditors • Refinancing • If the business is overstaffed, then restructuring the workforce could provide a
• Close unviable operations or sell loss-making divisions • Asset-based lending straightforward cash flow solution.
• Tighten debt recovery processes • Debt for equity swaps • (NB: You should take advice before steps are taken to restructure to ensure compliance
with employment laws.)
Retention of Title (ROT) Similarly, the business could look to raise additional cash through private equity funding, loans
from directors or third parties injecting funds into the business.
Review contracts with key customers to ensure they contain a retention of title clause (and
that it is incorporated into the contract). A good ROT provision can put the business in a Part of the company’s business or assets could also be sold to raise capital.
strong position if customers do not pay to recover unpaid goods and re-sell them or, if the Some businesses could also benefit from debt factoring or invoice discounting.
customer enters an insolvency process, an enforceable ROT usually puts the business into a
In simple terms, debt factoring involves a business “selling” their invoices to a third party
better position to negotiate a payment with the insolvency practitioner.
at a discounted rate. The factor will advance an initial cash payment to the business, and
then collect the debt before accounting to the business for the balance of the invoice, less
an agreed percentage for its collection fees. Invoice discounting is similar but often cheaper
to arrange than factoring. The business will receive a cash payment against outstanding
invoices, but the business will remain in control of debt collection. Although the business will
receive less than the full invoiced amount, both types of finance enable a quick injection of
cash into the business.
Insolvency is a last resort, but if efforts to stabilise the business and ensure its viability have There are two types of insolvent liquidation process: creditors’ liquidation and voluntary
not done that, or it is simply too late in the day to rescue the business, then directors are liquidation.
under a duty to consider whether the business should enter an insolvency process. The
A creditors’ liquidation follows a creditor petitioning the court to wind up the company on the
decision about which one should be made in conjunction with the company’s advisors and an
basis that the company is balance sheet insolvent or unable to pay its debts when they fall
insolvency practitioner.
due. Whereas a company that goes into voluntary liquidation, does so following the directors
• Moratorium deciding that it should be placed into liquidation.
• Company Voluntary Arrangement Both types of liquidation are usually terminal, meaning the company will cease trading.
• Liquidation (Voluntary/Compulsory) A restructuring plan enables a company to enter into a compromise or arrangement with one
or more creditors and/or its shareholders. It allows greater flexibility than a CVA or scheme of
• Restructuring Plan
arrangement because it enables a company to cram up/cram down secured and dissenting
• Scheme of Arrangement creditors.
Moratorium Unlike a CVA, a restructuring plan has to be sanctioned by the court following creditors voting
on whether to approve the plan. Once approved, the company will implement the plan,
Although the moratorium (explained above) can be used as a standalone process, it may also which could include resetting covenants, rescheduling payments, debt for equity swaps or
be appropriate as a pre-cursor to any of the below processes. comprises of debt.
Company Voluntary Arrangement (CVA) Scheme of Arrangement
A CVA is essentially a contract between a company and its creditors that can offer a flexible This is similar to a restructuring plan – the primary difference between the two processes is
and tailored solution by enabling the company to propose a compromise or arrangement to all that a scheme of arrangement does not allow cross-class cram down, but also there is no
of its creditors that, if approved, will bind all creditors to its terms. requirement for the company to be in financial difficulty.
The directors remain in control of the company and are responsible for implementing the
proposal. An insolvency practitioner will oversee the process to ensure that the company
is complying with the terms of the proposal but directors make the day-to-day decisions. A
typical CVA lasts for a period of three to five years.
More recently, it has been used as an effective way of restructuring lease portfolios.
Administration
Administration involves the appointment of insolvency practitioners, who will step in and take
control of the company’s business and assets. The primary objective of administration is to
rescue the company as a going concern. Once administrators are appointed, the directors will
no longer have a say in how the business is managed.
A sale of the business and assets will often occur on appointment, or shortly after, and
existing management can, and often do, buy the business back from the appointed
administrators. If a sale cannot be achieved, the business will cease operations and its assets
will be sold.
Recovery Loan Scheme • This replaces the previous Recovery • Trading in the UK, and • Please see column to the • Available through • Available for applications
(‘RLS’) Loan Scheme that was available until for most businesses left. participating lenders, now.
30 June 2022. generating more than 50% which are listed on the
of its income from trading British Business Bank
• The loans are available through a
activity website.
network of accredited lenders.
• Available to businesses
• Ensures businesses of any size can
with a turnover of up to
continue to access loans and other
£45m (on a group basis,
finance up to £2 million per business
where part of a group).
group.
• Unlike the previous
• The finance can be used for any
iterations of the scheme,
legitimate business purpose,
for most borrowers (not
including managing cash flow, growth
including charities and
and investment.
further education colleges)
• Businesses that took out a CBILS, there is no requirement
CLBILS, BBLS or RLS facility before to confirm they have been
30 June 2022 are not prevented from affected by Covid-19.
accessing RLS after 1 August 2022,
• The lender will consider
but in some instances borrowing
that the borrower has a
under these schemes may reduce
viable business proposition
the maximum amount a business is
but may disregard (at its
eligible for.
discretion) any concerns
• The government guarantees 70% over its short-to-medium
of the finance to the lender. The term business performance
business will always remain 100% due to the uncertainty and
liable for the debt. impact of Covid-19.
• Types of finance available: • Businesses must not be
in difficulty, including not
– Term loans and overdrafts
being in relevant insolvency
– Invoice finance and asset finance proceedings.
Tax measures:
Support for Businesses • Support made available for • All arrangements are to be • Businesses and self- • Calls can be to HMRC’s • Calls can be made as of
Paying Tax businesses and self-employed agreed on a case-by-case employed people in dedicated COVID-19 now.
people in financial distress with their basis. financial distress with helpline on 0800 024
outstanding tax liabilities. • Arrangements will be outstanding tax liabilities. 1222 (Monday to Friday
• Support is provided through HMRC’s tailored to individual 8am to 4pm).
Time to Pay service. circumstances and
• This allows businesses and liabilities.
individuals to enter an agreement
to pay outstanding tax liabilities in
instalments, over a period of time,
with the possibility of delaying the
first payment for up to three months.
Retail, Hospitality and • Eligible businesses could get 50% off • Businesses mainly being • Must be wholly or mainly • Businesses will need • Available from 1 April
Leisure Relief business rates bills for the 2022/2023 used as a: being used for retail, to contact their local 2022 for the 2022/2023
tax year (1 April 2022 – 31 March – Shop hospitality or leisure authority. tax year.
2023) up to a total value of £110,000 purposes.
– Restaurant, café, bar or
per business.
pub
– Cinema or music venue
– Hospitality or leisure
business – e.g. a gym,
spa or hotel
Other measures:
Insurance • Insurance claims for pandemic related • Businesses with insurance • Businesses will need • Businesses will need to • Claims can be made as
losses. cover for pandemics and/ to check the terms contact their insurance of now.
or government-ordered and conditions of their providers.
closure. specific policies.
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