CPM – COMPETITIVE PROFILE MATRIX

Health care Industry

CPM – Competitive Profile Matrix Tabba Heart Agha Khan Liaqat National
Weighted Weighted Weighted
Critical Success Factors Weight Rating Rating Rating
Score Score Score

No of Beds 0.02 3 0.06 4 0.8 5 0.1

Advanced Clinics 0.08 4 0.32 4 0.32 3 0.24

Experienced Employees 0.09 4 0.36 3 0.27 4 0.36

Medical Technology 0.1 5 0.5 4 0.4 4 0.4

Teleclinics 0.06 5 0.3 4 0.24 3 0.18

Government Regulation 0.05 4 0.2 4 0.2 4 0.2

Availability 0.09 4 0.36 3 0.27 3 0.27

Affordability 0.08 4 0.32 3 0.24 4 0.32

Patient satisfaction 0.06 4 0.24 3 0.18 3 0.18

Organizational Trust 0.09 5 0.45 4 0.36 4 0.36

Renowned Consultants 0.08 4 0.32 4 0.32 4 0.32

Ambulatory Services 0.05 4 0.2 4 0.2 4 0.2

Turnaround time in emergency

dealings 0.1 5 0.5 3 0.3 4 0.40

Root cause analysis 0.05 4 0.2 4 0.2 3 0.15

Total 1 4.33 4.3 3.68