Gap Analysis Checklist ISO 9001: 2015

Rating:

1 = No implementation, 2 = some implementation, 3 = Substantial implementation, 4 = Full implementation

Requirement Rating Current Status / Gap

1. Quality Policy and Objectives
 Is there a documented quality policy that is
communicated and understood within the
organization?
 Are quality objectives established and aligned with
the organization's strategic goals?
2. Documented Information
 Are documented procedures in place for processes
such as control of documents, records, and
information management?
 Is there a documented process for handling non-
conformities and corrective actions?
3. Customer Focus
 Is there a process to determine and review customer
requirements?
 Are customer feedback and complaints handled
effectively?
4. Resource Management
 Are resources (human, infrastructure, and financial)
allocated effectively to support quality objectives?
 Is there a process for competency development and
training of personnel?
5. Process Control
 Are processes identified, documented, and regularly
reviewed for effectiveness?
 Is there a process for monitoring and measuring key
performance indicators related to quality?