Professional Documents
Culture Documents
OF TECHNOLOGY
TRAINING REPORT
TOPIC: Engineering Tour and Training
Submitted By:
Sheersh Jain
(Scholar Number: 201116020)
Pursued from:
Harshali Hyundai (A unit of Jainam Auto links Pvt. Ltd.),
Sagar, Madhya Pradesh
Maulana Azad National Institute
Of Technology
Bhopal, Madhya Pradesh
CERTIFICATE
II
Acknowledgment
First I would like to thank Mr. Aman Channy (Sales Manager), Mr. Anant Jain (Service Manager),
Ms. Pratibha Jain (Customer Care Manager), Harshali Hyundai, Sagar, Madhya Pradesh for giving
me the opportunity to do an internship within the organization. For me it was a unique experience
to be in this work shop. It also helped me to enhance my interest in mechanical engineering and
to have new plans for my future career.
I would like to thank all the people working in the organization. With their patience and
openness they created an enjoyable working environment. Furthermore I want to thank all the
engineers and students, with whom I did the internship. We experienced great things together
and they taught us many more things regarding automobile.
At last I would like to thank all the technicians and workers who told me all about the organization
and Quick servicesand also about the major-minor problems observed in a car.
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ABSTRACT
As l am very fond of automobile engineering. It was a great opportunity for me to do four weeks
internship in Harshali Hyundai, Sagar, Madhya Pradesh. The internship was focussed on the car
services. At the beginning of the internship l had several queries in my mind regarding the
different technologies used in Hyundai and what skills are needed in organization. During my
internship several queries are cleared by doing some activities. The objective of this internship is
to gather information about the quick services and the major-minor problem that can be observed
in day to day life. In the workshop, I have learnt the rules and safety instruction which helps me
in understanding while working on cars. So, this internship was a great experience. I found out
how much I am strong in automobile field. I gained new knowledge and skillsand met many
new people. I achieved many of my learning goals. I got insight into the work of an organization.
The financing is an important factor and forces to be flexible in attitude and approach. I learned
more about the problems which I have face while working on the cars. Working together with the
different background peoples and by education these threats have to be approached to succeed
in my internship the sharing of knowledge, ideas and opinions isof importance. There is still a lot
of discover and other methods can be improved. At last this internship has given me new insights
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CONTENTS
Pages
Certificate.................................................................................................................................... II
Abstract ....................................................................................................................................... IV
V
3.2 Paint shop .............................................................................................................................. 10
CONCLUSION ........................................................................................................................24
REFRENCES ..........................................................................................................................25
VI
Fig. No. Name of figure Page no.
Fig. 4.2 Left side new A/c filter other side polluted A/c filter 17
VII
Fig. 4.4 Clutch plate 19
VIII
CHAPTER 1
INTRODUCTION
Harshali Hyundai (A Unit of Jainam Auto Links Pvt Ltd)., established in the year 2007 is an authorized
dealer of Hyundai Motor India Ltd. one of the market leaders in the automobile industry. Harshali
Hyundai has been associated with HMIL since its inception and has received several awards for
Sales, Service, Parts & Customer Satisfaction.
Harshali Hyundai is a leading Hyundai Dealer with 2 Distc. Of the art Showrooms & Service in Sagar &
Damoh & 1 H Promise (Pre owned) Showrooms in Sagar. The company is well placed to strengthen its
position as a respected and viable competitor in the Auto Industry. We have a strong and
committed sales staff that caters to the customers' needs. We've garnered the trust and confidence of our
customers with our flawless Sales & Service making us the most preferred Hyundai Dealership in the.
Region.
We are engaged in diverse fields like:
Delivering quality service to all our customers and ensuring utmost customer satisfactions have
been the founding values of our automotive businesses and we relentlessly strive to maintain them
which make us the best at what we do. All our sales and service outlets are manned by 100%
Hyundai trained personnel to ensure that we offer only the best quality service at all times. We
make buying and selling cars profusely satisfying, hassle-free and simple by offering dedicated
test drives of vehicles, attractive finance deals with all nationalized & leading private sector banks,
exchange offers that guarantee the best prices for old cars, and near-cashless facility for smooth
insurance claims.
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They are pleased to offer host of services to our valued customers are;
Car serviced and returned the same day if received before 13:00 hrs.
Quick repair of minor dents on the same day if car received before 10:00 hrs.
10,000 sq. feet air conditioned Ares for new car display.
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Wi-Fi enabled Customer Lounges.
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CHAPTER 2
2.1 Workshop
I have done my internship in the workshop of Harshali Hyundai. There, I have work under a mentor
who tells me about the organization and the work procedure, quick repairs, how to solve major-
minor problem generally observed in the cars. These are the some pictures of the workshop where
I have done my internship.
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2.2.1 Features of workshop
Equipped with hi tech lift machined for lifting the car to repair top bottom parts
Time to time sweepers clean the workshop to maintain the good working environment
All the major & minor faults would be find by manually or through software (G-scan)
2.2 Showroom
They have a very beautiful furnishing having a large floor area for displaying the top model cars
of Hyundai. The showroom is fully air conditioned and very good in looking. All the time at least
4 to 5 person are stand there to assist the customer very kindly and friendly.
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Fig. 2.3 Reception area
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CHAPTER 3
Working in workshop
While working in the workshop I have seen and learnt about how a workshop running at full speed
and achieve target as much faster as they can, so they meet the customer requirement and
satisfaction.
1. Body shop
2. Painting shop
3. Service shop
4. Washing
When a car enters the workshop, firstly they made a repair order for the customer in which the
customer tells the problem what he is facing with the car, or it may be its general repairs. Then
the service adviser inspect the car and he told the technician what he find at first stage then the
technician fully examine the whole car & each n every parts of the car and then he noted down in
the job card. Generally the company provide 4 free general services, in which the mechanic or
technician checks the engine oil, lubricating oil, water, air filter, A/C filter and other electronic
controls. And if he detects any problem which might reduce the car efficiency he will notify to
the service advisor and then service advisor calls to the customer and tell him about the defects
and then if the customer is ready to repair it then the service adviser tell to the mechanic and then
mechanic repair the problem so the car run effortlessly.
Defected cars are selected on the basis of their faults and then send to it their specified category
of shop such as if any car having damage related to its body then it send to the body shop or if any
engine, brake, wheel alignment then it send to the service shop.
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Fig. 3.1 Service adviser room
In the body shop of Harshali Hyundai those cars having some damage on its body are repaired.
Dents, breaking of body parts, etc. are some common problems which comes to the body shop.
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Fig. 3.3 Body shop
3.1.1 Denting
Denting is a process in which the body of the car is not repair or replaced in these a selected
portion or we can say it a defected part of body of the car on which dents, marks, scratches, stains,
are to be repaired by some devices and equipments.
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Fig. 3.4 Denting shop
Paint shop is the kind of parlor for cars, the aesthetic look of the cars are prepared here in this
paint shop. Priming, painting, etc. are some processes perform in this shop.
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Fig. 3.6 Paint shop
In service shop, as name shows in this shop the general service or repairing is done like regular
service or any problem related to internal mechanisms, engines, etc. changing of engine oil, brake
oil, clutch oil , gear oil, changing of air filter, etc. comes under this shop.
In this shop four types of services are to be done they are as follows:
1. Free services
2. Paid services
3. Running repair services
4. Quick Services
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Fig. 3.7 Opening of engine
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Fig. 3.9 Repairing gear box
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3.3.1 Free services
Under this type of service category only those types of customer’s cars are to be repaired which
are within period of company’s warranty. When any customer buys a new car the company
provided them first 3 to 4 services are free that means customer did not need to be pay for his first
four services. Only those parts to be repaired which are in fall under warranty period otherwise it
will be go in paid service.
In these type of service customer have to pay for his cars services whenever he visit for getting
service. In this category warranty period cover cars are not to be included for repairing, but in
some rushes cases it can be repaired if some might faults are to be solve.
In these the running cars to be repaired that means they come & order for repair and then go in a
same day after the service done which are to be listed in job card.
In Quick Service Station, the car comes for general repair like to check engine oil, lubricating oil,
water level in battery and wind shied cleaning reservoir, air filter, A/C filter and other electronic
controls and if require top-up it.
According to the repair oder the store keeper gives the parts, which are to be used to repair the car
and placed in it carefully. It is a quick and short period of time service.
3.4 Washing
In washing the final cleaning is done with water and car washing shampoo. An automatic machine
first washes the car then the whole washes are done by washers (manpower). Sometimes it is done
first then after service accordingly customer’s requirement.
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Fig. 3.11 Washing shop
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CHAPTER 4
The oil filter cartridge is present at the bottom of the car which can be open with the rachet. After
opening it the used engine oil is taken out and after that the new cartridge is put in with a new
washer. New washer is used to get proper fitting so that the oil should not leak.
A particulate air filter is a device composed of fibrous materials which removes solid particulates
such as dust, pollen, mold, and bacteria from the air. A chemical air filter consists of an absorbent
or catalyst for the removal of airborne molecular contaminants such as volatile organiccompounds
or ozone. Air filters are used in applications where air quality is important, notably in building
ventilation systems and in engines.
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4.3 A/C filter
A particulate a/c filter is a device composed of fibrous materials which removes solid particulates such
as dust, pollen, mold, and bacteria from the a/c of car to release filtered cooled air inside the car. A
chemical air filter consists of an absorbent or catalyst for the removal of airborne molecular
contaminants such as volatile organic compounds or ozone. A/c filters are used in applications where
air quality is important, notably in building ventilation systems and invehicle cabinet.
Fig. 4.2 Left side new a/c filter other side polluted a/c filter
Motor oil, engine oil, or engine lubricant is any of various well-developed lubricants (comprising oil
enhanced with additives, for example, in many cases, extreme pressure additives) that are used for
lubrication of internal combustion engines. The main function of these lubricants is to reduce wear on
moving parts; they also clean, inhibit corrosion, improve sealing, and cool the engine by carrying heat
away from moving parts.
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Fig. 4.3 Filling engine oil in engine
A clutch is a mechanical device that engages and disengages the power transmission, especially
from driving shaft to driven shaft. Clutches are used whenever the transmission of power or
motion must be controlled either in amount or over time. The vast majority of clutches ultimately
rely on frictional forces for their operation. The purpose of friction clutches is to connect a moving
member to another that is moving at a different speed or stationary, often to synchronize the
speeds, and/or to transmit power. Usually, as little slippage (difference in speeds) as possible
between the two members is desired.
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Fig. 4.4 Clutch plate
4.6 Brake
A brake is a mechanical device which inhibits motion, slowing or stopping a moving object or
preventing its motion. Most brakes commonly use friction between two surfaces pressed together
to convert the kinetic energy of the moving object into heat, though other methods of energy
conversion may be employed. The brake disc (or rotor in American English) is usually made of
cast iron, but may in some cases be made of composites such as reinforced carbon–carbon or
ceramic matrix composites. This is connected to the wheel and/or the axle. To retard the wheel,
friction material in the form of brake pads, mounted on a device called a brake caliper, is forced
mechanically, hydraulically, pneumatically, or electromagnetically against both sides of the disc.
Friction causes the disc and attached wheel to slow or stop.
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Fig. 4.6 Disc brake assembly
Brake pads are a component of disc brakes used in automotive and other applications. Brake pads
are steel backing plates with friction material bound to the surface that faces the disk brake rotor.
Brake pads are designed for high friction with brake pad material embedded in the disc in the
process of bedding while wearing evenly. Friction can be divided into two parts. They are:
adhesive and abrasive.
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Depending on the properties of the material of both the pad and the disc and the configuration and
the usage, pad and disc wear rates will vary considerably. The properties that determine material
wear involve trade-offs between performance and longevity.
The brake pads must usually be replaced regularly (depending on pad material, and drive style),
and some are equipped with a mechanism that alerts drivers that replacement is needed, such as a
thin piece of soft metal that rubs against the disc when the pads are too thin causing the brakes to
squeal, a soft metal tab embedded in the pad material that closes an electric circuit and lights a
warning light when the brake pad gets thin, or an electronic sensor.
Generally road-going vehicles have two brake pads per caliper, while up to six are installed on
each racing caliper, with varying frictional properties in a staggered pattern for optimum
performance.
Early brake pads (and linings) contained asbestos, producing dust which should not be inhaled.
Although newer pads can be made of ceramics, Kevlar, and other plastics, but again inhalation of
brake dust should still be avoided regardless of material.
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4.7 Wheel alignment & balancing
Wheel alignment and Wheel Balancing are totally two different things. Wheel alignment consists
of adjusting the angles of the wheels so that they are perpendicular to the ground and parallel to
each other. The purpose of these adjustments is maximum tire life and a vehicle that tracks straight
and true when driving along a straight and level road. Wheel Balancing, on the other hand allows
the tires and wheels to spin without causing any vibrations. This is accomplished by checking for
any heavy spots on the wheel-tire combination and compensating for it by placing ameasured lead
weight on the opposite site of the wheel from where the heavy spot is.
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4.8 Final Inspection
In final inspection, the last inspection is done so, that there should not be any single problem left
in the car before handle to the customer.
This work station is just for the zero error service. This increases the customer satisfaction and
hence increases the standard of the workshop as well as the service which is providing.
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CONCLUSION
It was a great internship at Harshali Hyundai full of knowledge. I really enjoyed the training period.
I have learnt about different services and the major minor defects generally seen in the car and
how to solve them.
Most of the time I used to do the free services and some repair also like I have change the brake
pads, tiers, replacing the engine oil, coolant and many other things, I also learned how to drive car
with ease, and how to check all the sensors are working or not if not so, then I have made a note
for that in repair order.
I also seen that how an organization work under extreme pressure and how to handle it like when
so many cars have to repair in the limited time it is really a very big task, I have also worked with
GM and completed a small project there.
Overall it was a good experience and it increases my interest in the Automobile engineering, now
I am planning to enhance my skills in this field.
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REFERENCES
https://harshali.hyundaimotor.in/about-us/who-we-are
http://www.whiterockvw.com/essential-summer-car-maintenance-tips
http://motorbash.com/eight-years-counting-hyundai-india-is-the-top-exporter-of-the-year/
http://www.business-standard.com/article/management/hyundai-s-price-jolt-for-maruti-
114031201116_1.html
https://mobiloil.com/en/article/car.../learn...oil.../synthetic-oil-vs-conventional-oil
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