THIS SPRING,

WE WILL MAKE
HEALTHCARE
MORE EFFICIENT,
EFFECTIVE,
ECONOMICAL
& EQUITABLE.

6th & 7th April

2024
AT THE ICONIC

BISWA BANGLA
CONVENTION CENTRE
KOLKATA

SUPPORTED BY:

DEPARTMENT OF HEALTH &

FAMILY WELFARE, GOVERNMENT
OF WEST BENGAL

CONFERENCE
AGENDA

+919870318781

cahocon@caho.in 8th Edition

www.cahocon.com CAHOCON 2024

 AGENDA (DAY 1) 6TH APRIL 2024

Chairperson/
Time Session Faculty
Moderator
Registration (8:00 AM - 9:00 AM)
CAHO Anthem & Opening remarks (9:00 AM – 9:10 AM)
SESSION I (9:10 AM - 9:50AM)
ACCREDITATION STANDARDS
Dr Joel A Roos
Elevate Quality:
Vice President - International
Unveiling JCI’s 8th
9:15 AM - 9:30 AM Accreditation, Quality Improvement, AM (Dr) Pawan Kapoor
Edition Standards and
and Patient Safety, Joint AVSM, VSM & Bar (Retd.)
New Initiatives
Commission International (JCI) Former DGMS (IAF),
Prof Jeffrey Braithwaite Patron, CAHO; Vice
Immediate Past President, ISQua; Chairman at RUS Education
Making Accreditation & Vice Chancellor, Lincoln
Founding Director, Australian
9:30 AM - 9:45 AM Standards more American University
Institute of Health Innovation;
Impactful
Director, Centre for Healthcare
Resilience & Implementation Science
SESSION II (9:50 AM - 10:30 AM)
KEYNOTE ADDRESS - MAKING HEALTHCARE EFFICIENT, EFFECTIVE, ECONOMICAL & EQUITABLE
Dr Jitendra Sharma Dr Nagendra Swamy SC
Making Healthcare Managing Director & CEO, Founder Chairman
9:55 AM - 10:10 AM
Affordable - India Story Andhra Pradesh MedTech Zone Medisync Health Mngt
(AMTZ) Services; Patron, CAHO
The Apollo Journey -
Making Indian Mr Sameer Mehta
10:10 AM - 10:25 AM TBD Vice Chairman, Dr Mehtas's
Healthcare Effective &
Efficient Hospitals, Chennai

SESSION III (10:30 AM - 11:15 AM)

CHALLENGES IN ACHIEVING THE 4E’s
Mr Sajal Dutta
Chairman & Managing Director,
Desun Hospitals Group
Fr Johnson Vazhappilly
Mr Prashant Sharma
Executive Director,
Managing Director,
Rajagiri Hospital, Aluva,
Charnock Hospital
Kochi; Chairperson,
Dr Palin Khundongbam Healthcare Institutions,
Chief Managing Director, CAHO
10:30 AM -11:15 AM Panel Discussion
Shija Hospitals and Research
Institute Pvt Ltd. Dr Clive Fernandes
Sr. Vice President, Group
Dr Debasish Bhattacharya
Clinical Director & Group
Founder Chairman,
Chief Operating Officer,
Disha Eye Hospitals
Wockhardt Hospitals
Dr. Jayanta Chakrabarty
Director & CEO,
CNCI, Kolkata

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 AGENDA (DAY 1) 6TH APRIL 2024

Chairperson/
Time Session Faculty
Moderator
SESSION IV (11:15 AM - 12:00 PM)
EMPOWERING PATIENTS BY PATIENT ENGAGEMENT

Padma Shri Dr Mammen Chandy

Applying the Four E's to Former Director,
11:15 AM - 11:30 AM
Cancer Care in India Tata Medical Center, Kolkata;
Former Professor, CMC Vellore Dr Alexander Thomas
Founder-President
,AHPI & CAHO;
Dr Mohamed Rela Patron. CAHO
Liver Transplant- India
11:30 AM - 11:45 AM Chairman & Managing Director,
Story
Rela Hospital Mr Rupak Barua
Advisor, Manipal
Hospitals Enterprises
Technology in Padma Shri Dr Harsh Mahajan Ltd.
11:45 AM - 12:00 PM Healthcare - Diagnostics Founder & Managing Director,
leading the Way Mahajan Imaging

INAUGURAL (12:10 PM - 1:00 PM)

CHIEF GUEST
Sh. S Somananth (Chairman, ISRO)

GUESTS OF HONOUR
TBD

LAUNCH OF FORUMS & NEWER INITIATIVES

SOUVENIR RELEASE

LUNCH BREAK (1:00 PM - 1:45 PM)

LUNCHEON MEET*
by invitation only.

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 AGENDA (DAY 1) 6TH APRIL 2024

Chairperson/
Time Session Faculty
Moderator
SESSION V (1:45 PM - 2:30 PM)
GRAND DEBATE : GRADING OF HOSPITALS - BOON OR BANE?

Dr Malathi Arshanapalai
Chief Medical and Quality Officer,
Aster DM Healthcare

Dr Parag Rindani
Group CEO,
BOON
Wockhardt Hospitals Ltd.
Dr Kunal Sarkar
Dr Sandip Chatterjee Director and Head of
Professor & Head- Department of Cardiac Surgery,
Neurosurgery, Vivekananda Institute Medica Superspecialty
of Medical Sciences Hospital
1:45 PM - 2:30 PM
Dr Krishnendu Mukherjee Dr Sanjeev K Singh
Consultant, Medical Director, AIMS,
Cardiothoracic and Vascular Surgery Delhi-NCR;
Chief MS, AIMS Kochi
Capt Ajitha Nair
Managing Director, Healbiz
BANE
Healthcare Management Solutions
Pvt Ltd.

Dr Anil Kumar Mulpur

Consultant, Cardiothoracic Surgeon,
Apollo Reach Hospitals, Telangana
SESSION VI (2:30 PM - 3:10 PM)
LEADERS IN ACCREDITATION - A REVIEW ON THE IMPACT
Dr Arati Verma
Senior VP-Medical Quality,
Max Healthcare

Mr Joy Chakraborty
Dr Girdhar Gyani
COO,
Patron, CAHO;
PD Hinduja Hospital
Director General, AHPI

Dr MI Sahadulla
Dr Atul Mohan Kochhar
2:30 PM - 3:10 PM Panel Discussion Founder Chairman & Managing
Chief Executive Officer,
Director, KIMSHEALTH
National Accreditation
Board for Hospitals &
Ms Abanti Gopan
Healthcare Providers
Nursing Consultant
(NABH)
Principal Assessor, NABH

Dr Murali Srinivasan
Chief of Medical Services,
Manipal Health Enterprises Pvt. Ltd

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 AGENDA (DAY 1) 6TH APRIL 2024
Time Session
SESSION VII (3:10 PM - 3:55 PM)
EMPOWERING PATIENTS BY PATIENT ENGAGEMENT
Listen to the Patients'
3:15 PM - 3:30 PM
Voice
3:30 PM - 3:55 PM Panel Discussion
SESSION VIII (3:55 PM - 4:45 PM)
POT POURRI
Medtech Support to
4:00 PM - 4:10 PM Quality Healthcare
Delivery Beyond Borders
AI Powered EWS to
4:10 PM - 4:20 PM
Transform Patient Safety
Preparing Future Doctors
4:20 PM - 4:30 PM of India as Champions of
Quality & Patient Safety
Safeguarding Patient
4:30 PM - 4:40 PM
Information in Digital Age
+919870318781 cahocon@caho.in
Chairperson/
Faculty
Moderator
Mr Manvir Victor
Board Member - Global Advisory
Group for World Health
Organisation,
Executive Editor & Special Mr Som Mittal
Projects, The Vibes, Malaysia Chairperson, Patients for
Patient Safety Foundation
Mr Uday Vijayan (PFPSF)
Managing Trustee & President, Former President &
Beyond Carlton Chairman, NASSCOM
Dr Gaurav Kakkar Dr Vasundhra Atre
Lead & Senior Consultant, Associate Director -
Neuroanaesthesia & Neurocritical Medical Services, Manipal
Care, AIMS Faridabad, Haryana Hospital, Bengaluru
Ms Nadira Chaturvedi
Co- Chairperson,
Patients for Patient Safety
Foundation (PFPSF)
Dr Probir Das
Chairman & Managing Director,
Terumo - Asia-Pacific & India;
Vice Chair - Board, Asia Pacific
Medical Technology Association
Mr Gaurav Parchani Dr Vijay Agarwal
CTO & Co-Founder, President, CAHO
Dozee
Dr Sankar Sengupta
Dr (Prof) B. Srinivas Medical Superintendent,
DDG (ME) & Member Secretary, CNCI, Kolkata
National Medical Commission
(NMC)
Adv Avik Ghatak
Advocate, High Court of Calcutta;
Legal Advisor, Innolead
www.cahocon.com
 AGENDA (DAY 1) 6TH APRIL 2024

Time Session Faculty Chairperson/Moderator

SESSION IX (4:45 PM - 5:30 PM)

BEST PRACTICES IN HEALTHCARE : CAHO INITIATIVES

Dr Rahul Deshmukh Dr Anuradha Pichumani

Patient Reported Medical Director and HOD- Executive Director,
4:45 PM - 5:05 PM Experience Measures : Anesthesia, Sree Renga Hospital
The CAHO Journey Medcare Orthopedic and Spine Chengalpattu,TN
Hospital, Dubai (UAE) Chairperson, Quality
Professionals, CAHO
5:05 PM - 5:12 PM Patient Advisory Council
Prof Satish Chandra
5:12 PM - 5:19 PM Award Winners' Fire & Life Safety Excellence Senior Specialist & Director
Presentations - Medical Research, Johns
Hospital Environmental Hopkins Medicine, Tawam
5:19 PM - 5:26 PM
Sustainability Hospital

GRADUATION CEREMONY

ISQua SEA Joint Fellowship/ Certified Infection Control Professionals (CICP)

International Certification in Leadership (LEADS)/ Certified Professionals in Healthcare Risk Management (CHRM)
National Quality Assurance Manager/Advance Certified Professional for Hospital Infection Control (CPHIC-
Advance)/ Awareness Compliance Excellence for CSSD (ACE)

GUEST OF HONOUR
Prof Jeffrey Braithwaite
Immediate Past President, ISQua

ON STAGE
Dr Vijay Agarwal, Dr Lallu Joseph, Mr Rajiv Gupta, Dr J Jayalakshmi, Dr Suneel Mundkur,
Dr Shweta Prabhakar, Dr M Malathi

CAHO ANNUAL GENERAL BODY MEETING AND OPEN HOUSE (6:00 PM - 7:00 PM)
OFFICIAL CAHO GC & AGM PHOTOGRAPH

BANQUET (7:30 PM ONWARDS)

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 AGENDA (DAY 2) 7TH APRIL 2024

Chairperson/
Time Session Faculty
Moderator
Breakfast Meet for Invited Guests (8:00 AM to 10:00 AM)

1. Glimpse of AACI Accreditation/ Service Excellence and Multi Site Accreditation

2. Advisory Board Meeting - Pressure Injury by Molnlycke
Dr Partha S Mukherjee
Executive Director,
Platform Presentations - Clinical Services/ Nursing Services/
Indian Institute of Liver &
Diagnostic Services/ General & Support Services/ Students
Digestive Sciences
8:00 AM - 10:00 AM
Jury - Dr Amitha Marla, Dr Shweta Prabhakar, Dr Pratheesh
Ms Suparna Sengupta
Ravindran, Dr Arijit Ghosh, Dr Jothi Clara, Dr Susruta Sen, Dr
Chief Executive Officer
Sudipta Mukherjee, Dr Sunil Khetrapal, Dr Shyama Nagarajan
IQ City Medical College
Hospital
SESSION X (10:00 AM - 10:40 AM)
LEARNING FROM OTHER COUNTRIES

Dr M A Kadar Marikar
Former CEO, Malaysian Society for Quality in Healthcare
Dr Ravindran Jegasothy
Former President, ASQua
Dr Piyawan Limpanyalert Chairperson, International
CEO, The Healthcare Accreditation Institute, Thailand (Public Advisory Committee, CAHO
10:00 AM - 10:40 AM
Organization)
Dr Rajkumar V Patil
Dr Shin Ushiro Director - Medical Services,
Executive Board Member, Bombay Hospital Trust
Japan Council for Quality Health Care (JQ)

SESSION XI (10:40 AM - 11:05 AM)

LEARNING FROM ACCREDITATION BODIES

ISO-7101 : Blue Print for Dr B K Rana

10:45 AM - 10:55 AM Quality Management in Founder & CEO, Mr Abraham Fenn
Healthcare Quality & Accreditation Institute Chairman & President, New
Zealand Organisation for
Quality (NZOQ);
American Accreditation Kresimir Antonio Paliska
President, Asia Pacific
10:55 AM - 11:05 AM Commission Senior Vice-President and CEO,
Quality Organization (APQO)
International (AACI) AACI America

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 AGENDA (DAY 2) 7TH APRIL 2024

Time Session Faculty Chairperson/Moderator

SESSION XII (11:05 AM - 12:05 PM)
CHANGE ENABLERS
Dr Suvro Sankha Datta
Total blood safety solutions -
11:10 AM - 11:22 AM Consultant - Transfusion
Models that work for India
Medicine, TATA Medical Center
Driving Change: The Role of Dr Arun Mavaji
11:22 AM - 11:32 AM Digital Enablement in Quality & Director of Growth & Strategy,
Dr Venkatesh Thuppil
Patient Care Medblaze
CEO and the Director,
Dr Deepak Govil Foundation for Quality
Advances in the Prevention and
11:32 AM - 11:42 AM Vice Chairman, India (FQI);
Management of Pressure Injury
Critical Care Unit, Medanta Patron, CAHO
Catalyzing Change : Leveraging Mr Harish Ramachandra
11:42 AM - 11:52 AM Evidence-based Medicine Country Segment Director,
'Enhanced Patient Outcomes' Wolters Kluwer
11:52 AM - 12:02 AM TBD TBD
Session XIII (12:05 PM - 12:45 PM)
LEARNING FOR THE GLOBE - SUSTAINABILITY IN HEALTHCARE
Mr Anil Jauhari
Former CEO, National
Accreditation Board for
Certification Bodies (NABCB)
Mr Raj Shankar Ghosh
Dr Lallu Joseph
Senior Advisor - Environmental
Assoc. GS, CMC Vellore;
Health, PHFI
Secretary General, CAHO
Mr Vinod Kumar KB
Consultant, FMS Rajagiri Mr Supratik Sarkar
12:05 PM - 12:45 PM Panel Discussion
Hospital, Aluva Unit Head,
BM Birla Heart Research
Dr Karan Thakur
Centre
Group Lead - Sustainability &
ESG, VP-Public Affairs, Apollo
Hospitals Group
Mrs Keerthi D'Souza
Sustainability Professional;
MD, Life Giver Professional
Services LLP
SESSION XIV (12:45 PM - 1:20 PM)
LEARNING FROM OTHER INDUSTRIES
Mr Vinod Kannan Dr Aparna Jairam
12:50 PM - 1:05 PM Building Customer Experience Chief Executive Officer, Founder & Director,
Vistara Airlines Asavlee, Dr. Aparna's
Pathology Laboratories
Mr Sharad Misra
Learnings from Hospitality Director - Health & Care India, Mrs Rama Rajasekaran
1:05 PM - 1:15 PM
Industry Sodexo India Services Private Director, Ganga Medical
Limited Centre & Hospitals

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 AGENDA (DAY 2) 7TH APRIL 2024

Chairperson/
Time Session Faculty
Moderator

LUNCH BREAK (1:20 PM - 2:00 PM)

LUNCHEON MEET FOR INVITED GUESTS (1:20 PM - 2:00 PM)

SESSION XV (2:00 PM - 2:45 PM)

PANEL DISCUSSION:
ARE WE WORKING TOGETHER?

Capt Madhukari Ray

Nursing Perspective Nursing Director – Eastern Region,
Apollo Multispecialty Hospitals

Dr Suneel Mundkur
Clinician Perspective Professor, Paediatrics,
KMC Manipal

Dr Anna George
Quality Manager
Group Head Quality,
Perspective
Aster DM Healthcare-India
Col Binu Sharma
Dr Suvin Shetty Senior Director - Nursing,
Diagnostic Perspective Consultant Pathologist & Lab Head, Max Healthcare

2:00 AM - 2:45 PM Dr LH Hiranandani Hospital

Mr Gaurav Loria
Dr Subhrojyoti Bhowmick Group Head - Quality &
Clinical Pharmacist Consultant Clinical Pharmacologist & Operations, Apollo
Perspective Clinical Director, Peerless Hospital, Hospitals
Kolkata

Dr Saril VS
Rehab Specialist AGM - Quality & Business
Perspective Development,
Sakra World Hospital

Ms Sanghamitra Chakravarti
Clinical Dietetics HOD -Department of Nutrition &
Perspective Dietetics, Medica Superspecialty
Hospital, Kolkata

VALEDICTORY & AWARDS CEREMONY (2:45 PM - 4:00 PM)

CHIEF GUEST
Mr Jaxay Shah
Chairman, Quality Council of India (QCI)

TEA & REFRESHMENT

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SEE YOU AT
KOLKATA!

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CAHOLABCON 2024
ON 5TH APRIL
IN THE SAME VENUE AT

BISWA BANGLA
CONVENTION CENTRE
KOLKATA

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