Professional Documents
Culture Documents
Service Sector
The healthcare field is at a point of considerable importance. On the one side, it encounters
competing neighbours more and more popular among patients. Super-fast aging population,
as well as the increasing number of chronic diseases, lead to increase in the number of people
who need hospitalization, take the doctor’s consultation, and use healthcare services.
However, the taxing factors such as debts, a deficit in staff number and a complex regulatory
system hamper providing efficient and simplified care.
This struggle is evident in the headlines: news channels begin to report the problematic
factors, for example long waiting queues, high healthcare costs, and even physician
stress/burnout. The fact of the matter is clear - the pre-existing pattern of administration is no
longer a responsive agent of the ever-changing health industry.
However, a powerful solution exists: the orderly use of theories and methodologies that had
already been validated. Such systems, developed under the influence of business management
during decades, can become tools to facilitate execution of healthcare management in all its
complexity.