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AMSI is seeking candidates for the following position based in the Gurgaon DLF Office:

Senior Engineer – IT Product Support – Grade C1

What can you expect?


Mercer is a global consulting leader helping clients around the world advance the health, wealth, and careers of their
most vital asset — their people. We work collaboratively with our clients to transform strategy into practical actions
that drive results. Our deep expertise, powerful insights, and real-world solutions help the people and organizations
we serve take steps today to secure a better tomorrow.

Our passion is making a difference in people’s lives. For us, it’s not just a business — it’s a mission. Our more than
22,000 employees work every day to improve the health, wealth, and careers of more than 110 million people
globally. Welcome To Brighter!

The purpose of this job is to provide ongoing operational support to internal and external parties. Responsibility
includes assisting in analyzing and evaluating Benefits data files, review data to identify issues and discrepancies and
provides resolution of errors.

We will count on you to:

 Provide technical advice/solutions to the business teams


 Thorough analysis of support tickets with to the point solutions.
 Coordinate & help business teams during critical process during Open Enrolment periods.
 Perform standard checks and verify output.
 Responsible for driving initiatives and ensuring results with a confined focus on timelines and quality
 Drive employee measurement factors like KRAs, mentoring and Project SLAs

What you need to have?


 Minimum 3 years of Experience
 DOT NET, MVC, ASP.NET, C#
 SQL Server
 Team Foundation Server
 HTML, CSS, JAVAScript
 Ticketing tool like SNOW, CA Service Desk
 Basic knowledge around Kubernets /Docker containers and Mean stack technologies
 Excellent inter personal and communication skills
 Excellent analytical and effective communication skills

What is in it for you?

 Medical insurance, personal accident insurance, group term life insurance from the day you join us
 Holidays (As Per the location)
 Shared Transport (Provided the address falls in service zone)

What makes you stand out?


 Adaptable communicator, facilitator, influencer and problem solver
 High attention to detail
 Good relationship skills, Proven ability to work on own initiative as well as in a team
 Adaptable communicator, facilitator and problem solver
 High attention to detail
 Ability to multi-task and prioritize time effectively.

MERCER Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and
investment outcomes, and unlocking real health and well-being. Mercer’s approximately 25,000 employees are
based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE:
MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 85,000
colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy
Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex
environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract
and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age,
background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable
law.

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