Recommended activations

Europe Celebrate Service week (12 – 18 June) is a great opportunity to show thanks and appreciation to your hardworking hotel
teams. Below are some guidelines as well as some ideas to get you started.
Guidelines

• Participation in Europe Celebrate Service Week is optional. You could do something one day during the week or every day if
you wish
• Ensure activities are inclusive as possible – consider people’s rotas, physical abilities as well as any cultural sensitives (e.g.
meat and alcohol)
• We encourage you to do activity in teams together
• Ensure to agree your budgets before planning activities
• Be mindful of sustainability if you decide to have any materials printed (e.g. posters, t-shirts and other collateral)
Let us know what you get up to!
Over the coming months, on Merlin and across our corporate social channels, we’ll be recognising the wonderful efforts of your hotel
teams with a special stories campaign.
We’ll be choosing our top three inspiring stories for each region. The winners will be selected by our expert panel of judges ,
including the Regional Head of HR, Operations, and Communications.

To enter, visit our True Hospitality for Good microsite on Merlin to submit your story using #IHGCelebrateService and
#TrueHospitality. Don’t forget to share to your social channels, too!
Ideas Arts, crafts and skills

F&B focus • Create a wall or bulletin board in the hotel lobby

where guests and management can write thank you
• Host an ‘appreciation happy hour’
notes to colleagues, creating a visual display of
• Team breakfast / lunch / snacks
gratitude
• Afternoon tea
• Food classes e.g. bread making, cheese tasting
• Ice cream van / trolley
• Craft classes e.g. painting, pottery
Wellbeing focus
• A yoga class
From General Managers
• Team walk or hike
• Meditation • Personalised notes of appreciation and thanks to
• Mobile masseur/ masseuse / foot doctor team members
• Dance / zumba class • Vouchers / raffle / awards where budgets allow