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Enhancing Accountability

STRATEGIC PLAN

2021 - 2026
OUR OUR
VISION MISSION
Making a difference in the Audit services that impact
lives and livelihoods of on effective and sustainable
the Kenyan people. service delivery.

OUR
VALUES
 INTEGRITY
 CREDIBILITY
 RELEVANCE
 ACCOUNTABILITY
 INDEPENDENCE

OUR
MOTTO
Enhancing Accountability
TABLE OF CONTENTS

ABBREVIATIONS.........................................................................................................iii

LIST OF TABLES AND FIGURES..................................................................................iv

FOREWORD.................................................................................................................v

HIGHLIGHTS...............................................................................................................vii

CHAPTER ONE

INTRODUCTION AND BACKGROUND......................................................................1

1.1 Background........................................................................................................1

1.2 Mandate of the Office of the Auditor-General................................................3

1.3 Vision, Mission and Core Values.......................................................................4

1.4 Accountability and Reporting..........................................................................5

1.5 Our Products.....................................................................................................5

1.6 Our Role in Oversight and Accountability.......................................................8

1.7 Focus of the Strategic Plan..............................................................................8

1.8 Assumptions.....................................................................................................9

1.9 Key Success Factors.........................................................................................9

1.10 Linkage to the National Development Agenda...........................................10

CHAPTER TWO

SITUATIONAL ANALYSIS AND PERFORMANCE REVIEW....................................12

2.1 Introduction.....................................................................................................12

2.2 SAI-PMF and Institutional Capacity Building Framework.............................12

2.3 Review of 2018-2021 Strategic Plan................................................................13

2.4 Stakeholder Analysis.......................................................................................18

2.5 Confrontation Matrix.....................................................................................20

OAG STRATEGIC PLAN 2021 - 2026 i


CHAPTER THREE

STRATEGIC DIRECTION............................................................................................22

3.1 Introduction.....................................................................................................22

3.2 Strategic Priorities..........................................................................................23

3.3 Strategic Direction-.........................................................................................24

3.3.1 Strategic Objectives.....................................................................................24

CHAPTER FOUR

IMPLEMENTATION AND CO-ORDINATION FRAMEWORK.................................25

4.1 Introduction....................................................................................................25

4.2 Organisational Structure................................................................................25

4.3 Analysis of Staff Establishment.....................................................................26

4.4 Monitoring and Evaluation............................................................................27

4.5 Monitoring Methodoligies.............................................................................27

4.6 Evaluation Mechanisms.................................................................................28

4.5 Strategic Risk Management..........................................................................28

CHAPTER FIVE

RESULTS MATRIX.....................................................................................................31

5.1 Introduction.....................................................................................................31

ii OAG STRATEGIC PLAN 2021 - 2026


ABBREVIATIONS

AFROSAI - African Organisation of Supreme Audit Institutions

AFROSAI-E - African Organisation of English-speaking Supreme Audit


Institutions

APSEA - Association of Professional Societies in East Africa

CAATS - Computer Aided Audit Techniques

DAG - Deputy Auditor-General

ICBF - Institutional Capacity Building Framework

ICPAK - Institute of Certified Public Accountants of Kenya

ICT - Information and Communication Technology

IIA - Institute of Internal Auditors

INTOSAI - International Organisation of Supreme Audit Institutions

ISACA - Information System Audit and Control Association

ISSAI - International Standards of Supreme Audit Institutions

KENAO - Kenya National Audit Office

LSK - Law Society of Kenya

OAG - Office of the Auditor-General

PAA - Public Audit Act, 2015

PSASB - Public Sector Accounting Standards Board

QA - Quality Assurance

SAI - Supreme Audit Institution

SAI PMF - Supreme Audit Institution Performance Measurement

SWOT - Framework Strengths, Weaknesses, Opportunities and Threats

UN - United Nations

OAG STRATEGIC PLAN 2021 - 2026 iii


LIST OF TABLES AND FIGURES

List of Tables

Table 1: Achievements in 2018-2021 Strategic Period...............................................15

Table 2: Lessons Learnt.............................................................................................17

Table 3: Confrontation Matrix...................................................................................21

Table 4: Risk Analysis................................................................................................30

List of Figures

Figure 1: Assurance Framework.................................................................................6

Figure 2: Performance Framework............................................................................7

Figure 3: Key Success factors.....................................................................................10

Figure 4: ICBF - Domains and Levels..........................................................................13

Figure. 5: Strategic Priorities......................................................................................25

iv OAG STRATEGIC PLAN 2021 - 2026


FOREWORD

The performance of any institution


depends largely on the existence of
solid and sound plans on which to
anchor its decisions and operations.
The plans should not only address the
immediate short-term priorities but
also position the institution to
effectively meet future challenges for
excellence. To this end, OAG has taken
the prudent step of developing a
Strategic Plan to guide its work over
the next five years to 2026.

This Strategic Plan has been developed


at a time when we are experiencing
critical changes both in our external CPA Nancy Gathungu, CBS
and internal operating environments.
The aspirations of the Kenya Vision 2030 to live with reduced physical proximity
have propelled all players in the public to our clients and staff, an influx of
sector to re-orient their approach collaborative tools and the digitisation
towards capacity enhancement for of the global economy.
effective service delivery. The
Constitution of Kenya 2010 calls for These significant changes have already
concerted efforts to ensure citizen- affected our audit approach and rou-
centric service delivery. tines, but more importantly, they have
inspired new approaches to our work
It is in times of change and adversity as we begin to craft our way forward
when the character of individuals and to a future relevant and value-adding
image of organisations are severely auditor. Additionally, the devolved gov-
tested. An increasingly dynamic ernment structure and the inherent in-
and complex audit environment, stitutional as well as legal changes have
heightened audit risks and emerging revolutionised the conduct of audit.
priorities, as well as continuously Rel- evance to the people of Kenya
escalating stakeholder expectations, remains our key priority.
have become our new reality. We have

OAG STRATEGIC PLAN 2021 - 2026 v


leadership.


Through strengthening organizational
efficacy and bolstering stakeholder
relations, OAG will inject and insist on
This Strategic Plan has been accountability, transparency and quality
developed at a time when control in all our operations. We will call
we are experiencing critical upon all of us to always seek and
changes both in our external sustain public confidence in all that we
and internal operating say and do. Our overall aim is to
environments. transform the Office into a provider of
audit services that are more responsive
Upon my appointment as the Auditor- to the needs of the citizens.
General, I pledged first and foremost,
to uphold the Constitution and to Appreciating that staff are the most
honour and serve the people of Kenya. valuable resource, emphasis will be
I vowed to protect the constitutional laid upon staff welfare. I am privileged
independence of the OAG with fidelity to work with a team of highly talented
and courage. In an effort to achieve and committed workforce who have
this objective, the OAG team and I have already proven themselves strong over
sought to execute our constitutional the years and are well primed for future
mandate in the public interest, challenges. Already, these remarkable
invigorated as we are by the need to professionals have demonstrated a
prevent and avoid wastage of public determined fidelity to our shared vision
resources and ensure positive impact and mission.
in the sustainable development of our
In this Strategic Plan, we have crafted
country and quality service delivery.
strategies that address priority issues
The Strategic Plan outlines our impacting the lives and livelihoods of
strategic commitments, priorities, the Kenyan people. We look forward
and objectives. While focusing on to working with all our stakeholders to
entrenching integrity and relevance, as collaboratively implement this plan.
the bedrock and foundational values,
we will remain enduringly intentional
in ensuring lifelong learning, reshaping CPA Nancy Gathungu, CBS
audit services, and cultivating effective AUDITOR-GENERAL

vi OAG STRATEGIC PLAN 2021 - 2026


HIGHLIGHTS people in an increasingly complex
audit environment, increased audit
risks and emerging priorities, as well
as continuously escalating stakeholder
expectations, which have become
This Strategic Plan covers our new reality. We take into account
a period of five years from that we have to immediately deal with
2021-2026. The plan seeks to radically reduced physical proximity
to our clients and other staff due to
consolidate the gains made
the COVID-19 pandemic, an influx of
over the previous strategic collaborative tools and the digitization
period of 2018-2021 and of the global economy.

brings on board emerging These significant changes have already


issues in audit. affected our existing processes, systems
and routines, but more importantly,
they have inspired new approaches to
our work as we position ourselves to
begin to craft our way forward to be
OAG has made major strides in re- future relevant and value-adding
orienting itself to respond to the auditors. One thing is certain - OAG will
expanded mandate as stipulated show up and continue to deliver
under Article 229 of the Constitution effectively on our mandate.
of Kenya, 2010. We hope to achieve
OAG acknowledges that the
our mandate through an assurance
implementation of the Strategic Plan
framework comprising three strategic
will require a large outlay of resources.
intents namely: Certification of
Hence, we require the support of
Accounts, Continuous Audit Presence
Parliament, The National Treasury and
and Assessment of Service Delivery to
our Development Partners in order
Kenyans.
to succeed. In our effort to promote
Our strategic orientation will be driven accountability in the public sector, we
by our Vision of making a diflerence in will focus on three strategic priority
the lives and livelihoods of the Kenyan areas as shown on the next page.

OAG STRATEGIC PLAN 2021 - 2026 vii


STRATEGIC PRIORITIES

PRIORITY 1 PRIORITY 2

Enhance the Quality of Position OAG for


Audit Services for Greater Relevance
Improved Management and Credibility to
of Public Resources Stakeholders

PRIORITY 3

Be a Model
Organisation for
Effective Service
Delivery

viii OAG STRATEGIC PLAN 2021 - 2026


CHAPTER ONE continuously changing environment.

INTRODUCTION AND BACKGROUND The Office, formerly known as the


Office of the Controller and Auditor-
1.1 Background
General, was created under section 105
Successful organizations have a strong of the founding Constitution of Kenya
sense of focus and passion to achieve in 1963. The Office had dual functions
performance excellence. There is under the Exchequer and Audit Act
commitment to achieve corporate Cap 412: to audit all public funds in the
objectives and such organizations are Central Government, Local Authorities
guided by clear proactive strategies. and State Corporations, and to
Strategy is essential in providing authorize release of funds from the
corporate direction and focus as it Exchequer Account.
specifies how an organization will move
In 1986, the State Corporations Act
from its present position to its desired
established the Office of the Auditor-
future position.
General (Corporations) to audit state
Strategy also clarifies an organization’s corporations separately from the Office
strategic positioning and indicates how of the Controller and Auditor-General.
an organization will secure sustainable
The Public Audit Act, 2003 merged both
advantage. Organizations articulate
audit offices and established a more
their strategies by going through a
independent Office of the Controller
structured strategic planning process.
and Auditor-General and renamed it
This process provides periodic Kenya National Audit Office (KENAO).
opportunities to take stock and to The Constitution of Kenya, 2010
challenge conventional wisdom. It also separated the two functions
provides the inspiration to develop a previously under the Controller and
strategy that determines the best fit Auditor-General and created two
in the prevailing circumstances and Independent Offices namely, the Office
that guarantees an organization’s of the Auditor- General and the Office
competitive advantage. of the Controller of Budget.

The outcome of this process is a Articles 248 and 229 of the Constitution
strategic plan which is a blueprint for of Kenya, 2010 establishes the OAG as
managing the organization and ensuring an Independent Office with a clear and
timely and effective responses to the expanded mandate. The Constitution

OAG STRATEGIC PLAN 2021 - 2026 1


establishes two levels of Government, the period 2021-2026.
namely, the National and County
Governments which are oversighted by This Strategic Plan charts the future
the Auditor-General. direction of OAG in light of our Vision,
Mission, Core Values and the nature
The OAG operates within the public of accountability as well as challenges
policy and legal frameworks as well as which continue to emerge in the
the socio-economic and political arena external environment. In this regard,
locally, regionally and internationally in OAG will redefine and prioritize its
Kenya. The main contextual strategic targets and devise innovative
components that are important in the approaches for realizing them. It will
Strategic Plan include: The Constitution also identify required intervention
of Kenya, 2010; the Kenya Vision 2030; programmes for each strategic target
The Public Finance Management Act, to be operationalized over the next 3
2012 and the Public Audit Act, 2015 years.
(PAA).
Together, the core activities, strategic
The OAG continues to play key roles initiatives and foundations we establish
both at the regional and international will represent a distinct identity – a
arena. To this end, the Strategic Plan sense of what we want to be known for
has put into consideration our partners, locally in Kenya, regionally and
including AFROSAI, AFROSAI-E internationally.
and INTOSAI whose guidelines and
standards we rely on to conduct our The Strategic Plan was developed
audits. through a participatory process to
ensure ownership by the management,
This Strategic Plan is set against the staff and stakeholders. The process
above background and addresses also included research, consultations,
amongst other issues: the strategic interviews and circularization to key
orientation and mission of the Office; stakeholders.
the 3 guiding priorities in execution of
the mandate; the strategic objectives
and strategies as well as the
organizational structure and the
required resources for
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1.2 Mandate of the Office of the Section 7(1) (a-g) of the Public Audit
Auditor-General Act, 2015 which stipulates that the
The mandate of the OAG is articulated Auditor- General shall:
under Article 229 of the Constitution. a) give assurance on the effectiveness
It is to audit and report on all entities of internal controls, risk management
funded from public funds. In addition, and overall governance at National
Article 229(6) requires the Auditor- and County Governments.
General to confirm whether public
b) undertake audit activities in state
money has been spent lawfully and in
organs and public entities to confirm
an effective way.
whether or not public money has
The Constitution gives the Auditor- been applied lawfully and in an
General the role of supporting effective way.
oversight on public resource utilization
c) satisfy himself or herself that all
and accountability. Article 249 further
public money has been used and
outlines the objects and authority of
applied to the purposes intended
the Auditor-General, including the
and that the expenditure conforms
independence of the Office from any
to the authority for such
other authority. The Constitution
expenditure.
requires the Office to be impartial and
to exercise its powers and perform d) confirm that—
its functions without fear, favour or
i. all reasonable precautions have
prejudice.
been taken to safeguard the
Moreover, Article 252 expands the collection of revenue and the
general functions and powers of acquisition, receipt, issuance and
the Office, including: conducting proper use of assets and liabilities;
investigations arising from own
ii. collection of revenue and
initiative or complaint from a member
acquisition, receipt, issuance and
of the public, powers for conciliation,
proper use of assets and liabilities
mediation and negotiation and
conforms to the authority.
recruitment of own staff.
e) issue audit reports in accordance
The operationalization of the mandate
with Article 229 of the Constitution.
of the Auditor-General as stipulated
in the Constitution, is done through f) provide any other reports as may
be required under Article 254 of the

OAG STRATEGIC PLAN 2021 - 2026 3


Constitution. 1.3 Vision, Mission and Core Values

g) perform any other function as may


be prescribed by any other written
legislation. Core Values

Integrity: We are committed


to honesty, and reliability.
We act in good faith and in
OUR the public interest in our
VISION professional and personal
Making a difference in conduct.
the lives and
livelihoods of the
Kenyan people. Credibility: Our work is
based on appropriate
professional knowledge,
skills, standards,
up-to-date techniques, and
laws.
OUR
MISSION Relevance: We are
a credible source of
Audit services that
impact on effective independent and objective
and sustainable
insight and guidance to
service delivery.
support beneficial change
in the public sector.

Accountability: We shall
ensure accountability,
OUR transparency, continuous
VALUES improvement and
 INTEGRITY sustained confidence in
 CREDIBILITY
 RELEVANCE the use of public resources
 ACCOUNTABILITY
 INDEPENDENCE Independence: We act
with impartiality,
objectivity and are free
from control and influence
of others.
4
OAG STRATEGIC PLAN 2021 - 2026
1.4 Accountability and Reporting 1.5 Our Products

Article 254 of the Constitution requires Each year, OAG conducts mandatory
the Auditor-General to submit an regularity audits of the National and
annual report to Parliament and to the County Governments, Judiciary and
President and report on any matter Constitutional Commissions and all
that the President, the National other entities funded from public
Assembly and the Senate may require funds. In addition, the OAG conducts
from the Auditor-General. other types of audits such as special
audits, compliance audits, performance
The Auditor-General reports to
audits and citizen accountability audits.
the National Assembly annually
on the activities of the Office and Our audit reports are made public and
its performance through the main are tabled in Parliament and relevant
accountability instruments, namely the County Assemblies. In addition to these
Budget, audited Financial Statements audit-specific reports, we publish two
and the Annual Corporate report. general summary reports each year
The OAG makes submissions to the in which we analyze the outcomes of
Budget and Appropriation Committee the audits at the National Government
of the National Assembly on resource level in the Blue Book and County
requirements. Governments in the Green Book.

OAG STRATEGIC PLAN 2021 - 2026 5


OAG has restructured and repositioned assesses managerial accountability
itself to meet the requirements of and
devolved governments and enhanced
stakeholder expectations as per the (iii) Evaluation of service delivery to

constitutional dispensation. Kenyans and assessmentof


resource management through
OAG will achieve its mandate through carrying out performance
an assurance framework comprising evaluation audits. We shall do this
three strategic intents, namely: whilst adhering to the highest
standards of integrity, credibility,
(i) Certification of accounts that
accountability, relevance and
confirms fiscal accountability
independence. The assurance
(ii) Continuous audit presence that framework is as depicted below:

ACCOUNTABILITY

FISCAL MANAGERIAL PROGRAMME


SERVICE DELIVERY TO
CONTINUOUS AUDIT
CERTIFICATION OF
ACCOUNTS

PRESENCE

KENYANS

CORPORATE SERVICES
Integrity • Credibility • Relevance • Accountability • Independence

Figure 1: Assurance framework

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Audit Parliament Public
Clients

Audit
Services &
Wider
Strategic Intent One:
Assurance Strategic Intent Two:
Attestation/Certification of Accounts Work Continuous Audit Presence

This intent directly responds to the This intent ensures that OAG is
core mandate of auditing and reporting
proactive, preventive and deterrent to
on accounts at national and county
fraud and irregularities, to the extent
levels in line with the Constitutional
that staff are independent of the
provisions. Certification of accounts
executive at national and county
entails expressing an opinion on
OAG government levels. Continuous audit
whether or not the financial
presence introduces a systematic and
statements are prepared in all
material respects, in accordance with disciplined approach in evaluation and
the applicable financial reporting improvement of the effectiveness of
framework and statutory risk management, control, and
requirements. Instances of non- governance processes in public
compliance with legislation, policies entities.
and procedures including budget and
accountability shall be reported on.

Strategic Intent Three:


Service Delivery to Kenyans

This intent responds to the expectations by the citizens for quality and timely
service delivery by the two levels of government in respect to economy,
efficiency and effectiveness with which public resources are utilized. OAG will
also examine the environmental sustainability of programs and equitable
distribution of resources.
This shall be achieved by reporting on non-compliance with established systems,
regulations, procedures and practices that may hinder the delivery of timely and
quality services. OAG is also required to assess whether the programs
implement- ed lead to results, outputs and outcomes that positively transform
the lives of citizens.

Figure 2: Performance framework


The performance framework will be supported by an integrated Corporate Services
function.

OAG STRATEGIC PLAN 2021 - 2026 7


1.6 Our Role in Oversight and whether entities that use public funds
Accountability have:
Public sector auditing, as championed i) managed their financial affairs in
by Supreme Audit Institutions (SAIs), line with sound financial principles,
is an important factor in making a
ii) complied with the relevant legal
difference to the lives of citizens.
framework, and
The auditing of government and public
iii) provided credible information on
sector entities by OAG has a positive
the achievement of their financial
impact on trust in society because it
and performance objectives.
focuses the minds of the custodians of
public resources on how well they use In this way, the elected representatives
those resources. of the Kenyan people are able to hold
the accounting authorities, officials
Such awareness supports desirable and public entities accountable. This
values and underpins accountability provides the rationale for our work
mechanisms, which in turn leads to in empowering citizens “to hold
improved decisions. Once OAG audit the custodians of public resources
results have been made public, citizens accountable” as required by the
are able to hold the custodians of International Standard of Supreme
public resources accountable. In this Audit Institutions (ISSAI) P-12, The
way OAG promotes efficiency, Value and Benefits of Supreme Audit
accountability, effectiveness and Institutions – Making a Difference to
transparency in public administration. the Lives of Citizens which informs our
An independent, effective and credible Vision - Making a difference in the Lives
SAI is therefore an essential and Livelihoods of the Kenyan people.
component in a democratic system
1.7 Focus of the Strategic Plan
where accountability,
transparency and integrity are The broad thrust of the Strategic Plan
indispensable parts. is to enable OAG to be a SAI offering
efficient client-focused audit services
Through OAG audit activities, we
based on data, risk and intelligence.
play an important role in enabling
Consequently, the following three main
accountability and thus promoting
thematic drivers will guide this
good governance in Kenya. We do this
Strategic Plan:
by providing independent assurance to
Parliament and County Assemblies on
OAG STRATEGIC PLAN 2021 - 2026

8
1. Transformation: we seek to be a funded to deliver on our mandate.
Supreme Audit Institution offering
efficient, client-focused audit b) Political environment: That there
services based on data, risk and shall be a conducive political
intelligence. We will endeavor environment to support our
to leverage on the opportunities operations.
presented by technology to c) Technology: That there will be a
provide improved services to the conducive ICT policy environment
Kenyan citizens. to enable us fully exploit the
2. Stakeholder Focus: our redesigned potential of technology.
service delivery model will ensure 1.9 Key Success Factors
consistency and seamless service
The key success factors are
delivery across all stakeholder
constructed around the fundamental
touch points.
expectations of OAG making a
3. Flexibility, Agility and Resilience: difference in the lives of citizens. The
OAG operates in a dynamic extent to which OAG can make a
environment with emerging difference in the lives of citizens
risks and changing stakeholder depends on OAG:
expectations. Cognizant of this, we
1) Strengthening the accountability,
will endeavor to be flexible, agile
transparency and integrity of
and resilient in our operations in
government and public sector
order to effectively deliver audit
entities;
services in an unpredictable and
rapidly changing environment. 2) Demonstrating ongoing
1.8 Assumptions relevance to citizens, Parliament,
and other stakeholders; and
Successful implementation of the
Strategic Plan is contingent on the 3) Being a model organization
following key assumptions: through leading by example.

a) Resources: That Parliament shall


ensure that we are adequately

OAG STRATEGIC PLAN 2021 - 2026 9


Figure 3: Key Success factors

pillars: the Economic Pillar, the Social


1.10 Linkage to the National Pillar, and the Political Pillar. OAG plays
Development Agenda a key oversight role in all the 3 pillars.

The mandate to audit and give The Economic Pillar aims to achieve
assurance on the lawful and effective an average Gross Domestic Product
use and management of public (GDP) growth rate of 10 percent per
resources makes it critical in the annum through growth of key sectors
realization of Kenya’s Development which include tourism, agriculture and
Agenda, Vision 2030, Medium Term livestock, manufacturing, wholesale
Plan (MTP) III, the Big Four Agenda, and retail trade, Business Process
Sustainable Development Goals and Outsourcing (BPO) and financial services
Africa’s Agenda 2063 among other as well as oil and mineral resources.
national and international obligations.
The Social Pillar seeks to build a just
Kenya’s Vision 2030 aims to transform and cohesive society with social equity
Kenya into a modern, globally in a clean and secure environment
competitive, middle-income country through the main sectors that include
providing a high quality of life to all its
citizens. The Vision is anchored on 3 key OAG STRATEGIC PLAN 2021 - 2026

10
education and training, health, water The Big Four Agenda is the prioritized
and irrigation, environment, housing plan to enable the realization of MTP
and urbanization, gender, sports, youth III (2018-2022) of the Vision 2030
and culture. development blueprint. It prioritizes
food security and nutrition, affordable
The Political Pillar aims at realizing a
universal healthcare, affordable
democratic political system founded on
housing and manufacturing. OAG in
issue-based politics that respects the
providing audit services, contributes to
rule of law and protects the
ensuring the achievement of the
fundamental rights and freedoms of
aspirations in the economic blueprint.
every individual in Kenya.
The prioritised areas in the Big Four
OAG in its vision of making a difference Agenda are aligned to the Bill of Rights
in the lives and livelihoods of the in the Constitution and the Sustainable
Kenyan people requires that Development Goals (SDGS).
implementation of Vision 2030
The SDGs provide a shared blueprint for
programs be done efficiently and
peace and prosperity for people and
effectively for greater positive impact
the planet, now and into the future.
on the development of our Country and
They recognise that ending poverty
delivery of sustainable quality services.
and other deprivations must go hand-
OAG will play an oversight role of
in-hand with strategies that improve
ensuring available resources are
health and education, reduce
utilized in a prudent manner towards
inequality, and spur economic growth -
the realization of programs and
all while tackling climate change and
projects under Vision 2030.
working to preserve our oceans and
forests.

OAG STRATEGIC PLAN 2021 - 2026 11


CHAPTER TWO is on the basis of the situational analysis
that strategic issues and strategies are
SITUATIONAL ANALYSIS
determined.
AND PERFORMANCE REVIEW
2.2 SAI-Performance Management
2.1 Introduction
Framework and Institutional
Capacity Building Framework
This Chapter presents a critical
Assessments Results
assessment of the environment in
which OAG operates. It determines The Office conducted a baseline self-
“where we are now” to form a basis assessment using the SAI Performance
for the development of our strategies. Management Framework (SAI-PMF)
The assessment has been carried out and an annual self- assessment using
using various tools. The results from the AFROSAI-E Institutional Capacity
the assessments and analyses form the Building Framework (ICBF).
basis on which the strategic issues have
The SAI-PMF comprises a set of 25
been identified; what the Office will
indicators, of two to four dimensions
seek to address through the 2021-2026
each, for measuring SAI performance
Strategic Plan.
against international practice in six
The Chapter further provides an domains. Scores of 0 to 4 are given to
analysis of how the internal and each dimension and aggregated per
external environments impact on the indicator. The two frameworks asses
operations of OAG, which will identify the organisation in the following areas:
our strengths and weaknesses. It
1. Independence and Legal
reviews past performance by analyzing Framework
the 2018-2021 Strategic Plan. 2. Internal Governance and Ethics
It also attempts to analyze our key 3. Audit Quality and Reporting
stakeholders, maps out their various 4. Financial Management, Assets and
Support Structures
interests and determines how OAG has
5. Human Resources and Training
and will address them. The analysis also
6. Communication and Stakeholder
identified key organizations that OAG
Management
works with to successfully deliver on
our mandate since our strategy must Results from the two assessments have
also ensure that the needs and been used as a basis for determining
interests of primary stakeholders are the arears that require strategic focus
addressed. It over the next five years.

OAG STRATEGIC PLAN 2021 - 2026

12
2.3 Review of 2018-2021 Strategic OAG has also improved capacity in
Plan human resources management and
The 2018-2021 Strategic Plan ushered in development; and restructured
reform initiatives aimed at re-orienting financial management and
the OAG to respond to the expanded procurement.
constitutional mandate and thus Key Achievements and Challenges
improving service delivery to the public. During 2018-2021 Strategic Period

Over the 2018-2021 Strategic Plan The information on the next page
period, the OAG restructured by further summarizes the key achievements
decentralizing through opening more realized as well as challenges faced,
regional offices and leveraging on ICT during the implementation of the 2018-
to improve efficiency in its operations. 2021 Strategic Plan.

OAG STRATEGIC PLAN 2021 - 2026 13


Table 1: Achievements in 2018-2021 Strategic Period

GOAL 1 KEY ACHIEVEMENTS CHALLENGES

To enhance  The Risk–Based Audit We were not able to meet the


professional Methodology (RAM) has been timelines as required by the
excellence rolled out. Constitution due to:
in the
 All audit staff trained and retrained  Delays and
delivery of
on the methodology. inadequate funding
OAG
for audit operations
mandate  Financial Audit and Compliance Audit
- Combined Approach Manual (F!  Delays in provision of
CAM) has been customized to the documents and response
needs of the OAG, thus making it to audit queries by clients
more user friendly to the auditors.
 Inadequate staffing
 Audit process reviewers have
been trained on supervision and  Lack of optimal
review. decentralization to
the counties
 The Quality Assurance (QA)
function has been strengthened  Limited use of CAATs
through training and additional
 An ineffective
staff.
Performance
 The QA staff continue to play a Management System
key role in ensuring that audit
documentation and reports  Ethics and Integrity
meet international standards. Committee not
fully effective
 A technical support team has
been constituted to strengthen  Inadequate
quality control during the audit implementation of our
process. recommendations by
the audit clients
 Participated in inter-agency
forums and other initiatives for  Policy on follow up of our
fighting corruption and recommendations not
promoting good governance and yet developed
accountability.
 Inadequate training
 Increased resources for specialized
and forensic audits  Inadequate
stakeholder
 The Performance Audit unit has interactions and
been strengthened through consultations
additional numbers of staff.
 Performance Audit reports
 Training on performance audit not discussed in
conducted. parliament
 A Performance Audit Manual
has been developed and is in
use.
 Performance audits carried out and
reports issued.

14 OAG STRATEGIC PLAN 2021 - 2026


GOAL 2: KEY ACHIEVEMENTS CHALLENGES

To continual-  Enactment of the Public Audit Act,  Lack of


ly transform 2015 financial
OAG for  Seven (7) governance policy independence
efficient and documents have been developed
effective de-  Inadequate office space,
and are being implemented for:
livery of au- facilities and logistics
Human Resource (HR),
dit services Information and Communication  Inadequate number
Technology (ICT), Internal Audit of audit staff
(IA), Fleet
Management, Premises, Procurement  ICT Infrastructure is not
and Communication. adequate.
 A professional Communications
Unit has been established.  Insufficient IT skills
and capability
 Key support functions, namely,
HR, internal audit, legal,
procurement have been
professionalized.
 Communication strategy is now
in place.
 Over two hundred (200) new staff
have been recruited.
 Eleven (11) Regional Offices have
been established.
 ICT staff have been deployed to
the Regional Offices
 Strategic Planning and
External Liaison Directorate
has been established.
 Various trainings have
been conducted.
 Land for construction of OAG
headquarters and some
regional offices has been
acquired
 ICT strategy has been developed
and is being implemented.
 ICT support capacity and
capability has been enhanced
through hiring and training.
 90 % of staff have been issued
with laptops.
 The Wide Area Network has
been expanded and all offices
are now linked to the
headquarters.
 ICT help desk is operational

OAG STRATEGIC PLAN 2021 - 2026 15


Lessons Learnt

Table 2: Lessons learnt from the implementation of the 2018-2021 Strategic Plan:

Lesson Observation Way forward for next Strategic


Plan
Funding Need to ensure all
activities in the Plan are
adequately funded
• Adequate funding
should be provided for
the pri- oritized
Performance Need to ensure all strate- • Develop measurable
initiatives within the
Measurement gies/activities can be sub- strategiesPlan
Strategic andandactivities
all
jected to a performance
• OAG activities.
Implement a perfor-
measurement criterion.
mance measurement
system aligned to the
Strategic Plan.

Lack of annual Development of annual • Ensure departmental an-


and quarterly implementation plans ham- nual plans are developed
targets for pered by lack of annual tar-
• Ensure stricter adher-
effective mon- gets which in turn affected
ence to planning cycles,
itoring of the monitoring of the initiatives
targets and alignment
Strategic Plan
of budget allocation to
initiatives
annual plans
• Strengthen planning,
monitoring and evalua-
tion functions.

Projects closing Several projects outside • Adopt good practice in


before comple- the Strategic Plan were programme and project
tion and new being implemented, while management to ensure
ones being priority ones were successful implementa-
implemented underfunded. tion of projects.
outside the Stra-
Where interventions were
tegic Plan
incomplete, the causes
were mainly operational in
nature rather than under-
funding.
16 OAG STRATEGIC PLAN 2021 - 2026
Lesson Observation Way forward for the next Stra-
tegic Plan
Data manage- Provision of accurate and • Development and
ment timely information and data. implementation of a
Data Management
Strategy and Framework.
Inefficient Timely reporting, setting and • Enhanced interdepart-
interde- agreeing on targets where mental collaboration
partmen- specific roles and targets cut ensuring planned initia-
tal collab- across. tives are clearly allocat-
oration ed to a department
• Develop and imple-
ment frameworks
for interdepartmen-
tal collaboration.
Covid-19 Covid-19 impacted on the • Implement business
audit plan hence need to continuityand disaster
have mitigating measures for recovery plans and be
busi- ness continuity. dynamic in adapting and
responding to new situ-
ations.

OAG STRATEGIC PLAN 2021 - 2026 17


2.4 Stakeholder Analysis that the needs and requirements
of key stakeholders are adequately
Stakeholder analysis assists in
addressed. Stakeholder analysis is key
identification of key stakeholders and
to identification of strategic issues and
their expectations from the perspective
strategies.
of both the OAG and the external
stakeholders. This ensures that varied The analysis below describes groups,
interests are coordinated and reconciled organizations and institutions that
for mutual benefit. make use of, or have an interest in, the
work of the Auditor-General .
This analysis is important because
OAG must design strategies to ensure

Stakeholders’ expectations of
Stakeholder OAG OAG expectations
from Stakeholders

Legislature • Timely, reliable and objective • Deliberate on audit reports submitted


• Parliament audit reports for decision making • Participate in consultative forums
• County Assemblies • Briefs to committeess of • Make timely recommendations
Parliament and County for action on reports
Assemblies • Provide adequate funding for OAG
• Special audits carried out on • Safeguard our independence
request
• Capacity building
• Annual performance report

Media • Information sharing


• Timely and user-friendly audit • Accurate and fair reporting
reports • Sharing of information on issues
• Publishing and publication of reports that are of public interest and
• Ethical and professional conduct concern
• Visibility and Social responsibility • Carry out advocacy

Kenyan Citizens
(Including Civil Society and Special • Assurance that public resources • Sharing of information on issues
Interest Groups) are accounted for and utilised for that are of public interest and
their benefit concern
• Timely and user-friendly audit • Carry out advocacy
reports
• Publish and publicise reports
• Ethical and professional conduct
• Visibility and Socially
responsible citizens

Presidency • Annual Performance report


• Special reports • Support in executing our
Constitutional mandate
18 OAG STRATEGIC PLAN 2021 - 2026
Judiciary • Accurate and evidence
based reporting • Adjudication of cases relating
to misuse of public resources

Clients
• National and County Governments • Continuous feedback on performance • Effective follow-up on
• Funds and Authorities in National and SMART recommendations on recommendations of Parliamentary
and County Governments improvements and County Assembly Oversight
• Commissions and Independent • Timely audit of the government Committees
Offices financial statements and • Accurate and timely information
• National Assembly, the Senate objective reporting • Implementation of an
and County Assemblies • Professional conduct and accounting framework by the
• Political parties funded from confidentiality Treasury
Public Funds • Participation in consultative forums • Timely response to issues
raised during the Audit
• Sharing of information with other
oversight bodies

Attorney General’s Office and


Department of Justice • Compliance with existing laws • Provide advice and support on
and regulations legal matters
• Reporting on non-compliance
• Recommendations which can
improve governance

Academic/Professional Institutions • Ethical and professional conduct


• Active membership of professional • Participation in knowledge sharing
bodies • Capacity Building
• Relevant reports on compliance • Participate in discourse on
public policies and use of
resources

International Stakeholders
• Development Partners • Compliance with standards • Participation in
• INTOSAI, AFROSAI, AFROSAI-E for uniform reporting International
• UN Bodies • Participation in peer reviews Forums/Workshops
• Other SAIs • Participation in workshops and • Carry out collaborative Audits
other events with other SAIs
• Meeting membership obligations • Provision of training for staff
through regular payments • Participation in collaborative
• Capacity building and exchange programmes
• Budgetary support
• Feedback

• Information sharing and cooperation • High professional standards


Private Audit firms
• Outsourced audit services • Participation in public
sector accountability
initiatives

Constitutional Commissions and


Controller of Budget • Collaboration and information sharing • Collaboration and information sharing
• Support in achievement of mandate • Support in achievement of mandate
OAG STRATEGIC PLAN 2021 - 2026 19
2.5 Confrontation Matrix

Based on the SWOT analysis, the confrontation matrix indicates how OAG
can leverage on its strengths to maximize the opportunities, while minimizing
weaknesses in order to reduce the impact of perceived threats. Table 4 highlights
the confrontation matrix:

Table 3: Confrontation Matrix

Strengths Weaknesses
Use existing strengths to
maximize on opportunities: Overcome our weaknesses so as not to
miss any opportunity:
• Enhance automation and
• Follow up and impact reports on audit
system integration to
recommendations
support audit • Issue summarized user friendly audit
reports and ensure availability of all audit
• Enhance knowledge sharing
reports to the citizens.
with other SAIs to learn and
• Periodic addresses by top
improve on audit reports Management and team building to
Opportunities

quality enhance
inter-departmental collaboration,
• Leverage on use of data
information sharing and culture of “one
science for timely and
organisation”
quality audit reports • Leasing of working tools and
• Increase citizen participation equipment and promoting remote
in audit through the citizen working to address space shortages
accountability audit to improve • Lobby for adequate funding
• Implement an ethics and integrity
voluntary compliance programme
• Leverage on multi- • Develop and implement a staff
agencies and motivation programme.
multilateral • Develop and implement a stakeholder
collaboration for better engagement framework
management of public • Develop and implement training programmes
resources

20 OAG STRATEGIC PLAN 2021 - 2026


Strengths Weaknesses
Use our strengths to
minimize the impact of
threats: Overcome our weaknesses to avoid
threats:
• Increased sharing and
• Positive media campaigns to
integration with third party
educate citizens on audit reports
systems to obtain data to drive • Mobilize resources from development
quality audit reports partners
• Build partnerships with
• Strengthen regional partnerships to
key stakeholders including
Threats

enhance knowledge sharing for enhanced


Parliament, donors and
audit services
media
• Implement system security practices to
• Strengthen auditee
safeguard OAG’s systems and data
education to enhance
• Implement business continuity and
implementation of audit
disaster recovery plans and new ways
recommendations
of working to mitigate impact of
• Strengthen citizen
Covid-19 and other service
engagement for enhanced
interruptions
service delivery
• Adopt ICT to enhance interventions
• Leverage on the goodwill
and service delivery
from key stakeholders to
• Strengthen monitoring and evaluation
enhance funding and build
and performance management system
trust with the public

OAG STRATEGIC PLAN 2021 - 2026 21


CHAPTER THREE 22
STRATEGIC DIRECTION

3.1 Introduction

This chapter provides the strategic


direction adopted for the 2021-2026
Strategic Plan period. From the
situational analysis, OAG has identified
strategic issues to be addressed.

These issues cover the need to:


enhance and entrench quality and
relevance in audit services; enhance
strategic stakeholder engagement;
expand, strengthen and sustain
partnerships and networks; enhance
staff development and productivity;
continually improve staff welfare; and
enhance the use of ICT in all our
operations.

Fueled by progress made over the


years, OAG intends to exploit
opportunities available despite the
prevailing socio- economic hardships in
Kenya.

The Strategic Plan proposes a number


of initiatives that constitute the
framework of action programs. These
initiatives seek to broaden the activity
base of OAG to address new areas of
interventions while simultaneously
seeking to enhance internal strengths.

In pursuing these initiatives, OAG will


give practical meaning to the intentions
stated in the mission. While striving to
take on new initiatives in conformity
with the themes in this Strategic
OAG STRATEGIC PLAN 2021 - 2026
Plan, consolidation of the current
service levels is equally important.

3.2 Strategic Priorities

A strategic priority is a fundamental


challenge affecting an organization’s
mandate, mission, products, services
and clients. Based on the strategic
analysis, OAG has identified 3
strategic priorities for the current
Strategic Plan period. In achieving
the priorities, the OAG has
adopted innovation and creativity,
flexibility, relationship building,
partnership and team approach
strategies. The priorities identified
are:

1
Priority One
Enhance the quality of
audit services for
improved management
of public resources.

2
Priority Two
Position the Office of
the Auditor-General
for great- er relevance
and credibili- ty to
stakeholders

3
Priority Three
Be a model
organisation for
effective service
delivery
3.3 Strategic Direction Strategic Priority 2: Position OAG for
Greater Relevance and Credibility to
Strategic Priority 1: Enhance the
Stakeholders
Quality of Audit Services for Improved
Management of Public Resources. Issue

Issue There exists opportunities for OAG to


play a more pivotal role as an authority
For OAG to remain relevant to the
on matters of accountability and
Kenyan citizens, there is need to
governance in the economy. In doing
transform the Office to service-oriented
so, OAG will play its role in ensuring the
audits to enable us deliver the greatest
public gets value from the use of public
benefit and value to the livelihoods of
resources.
Kenyans.
How do we enhance our visibility and key
How do we enhance the quality of our
stakeholders satisfaction?
audits to improve the management of
public resources? Strategic Direction

Strategic Direction Demonstrating ongoing relevance to


citizens and other stakeholders. OAG
Our reputation is built on the
will amplify its voice in accountability
excellent technical quality of our
hence raise the value of audit for the
audits, responsiveness to the rapid
citizens.
developments in the environment and
enhanced stakeholder expectations. Strategic Priority 3: Be a Model
This requires us to pay constant Organisation for Effective Service
attention to maintaining high quality of Delivery
our audit services.
Issue
We will continue to implement
To effectively deliver value to Kenyans
measures that will strengthen
and other stakeholders, OAG must put
adherence to audit quality standards
in place effective structures and ensure
and timelines and, in cases where we
adequate resources for excellence in
opt to outsource audit services, our
service provision.
teams will ensure strict oversight of the
outsourced audit process. How do we improve our organisation
and management for eflective service
delivery?

OAG STRATEGIC PLAN 2021 - 2026 23


Strategic Direction management that deliver quality and
value to the staff.
In our endeavor to make a difference in
the lives and livelihoods of the Kenyan 3.3.1 Strategic Objectives
people, OAG will put in place strong
The strategic objectives for the three
governance structures, systems and strategic priorities, are outlined below:
effective and efficient human resource

Strategic Objective
SO1. Provide audit services that meet

1
Priority One
professional standards
Enhance the quality of SO2. Enhance the value and benefits of
audit services for audit reports.
improved management of SO3. Safeguard OAG independence
public resources.

SO4. Sustain stakeholders’ interest in

2
Priority Two audit services for greater impact
SO5. Sustain OAG as a credible source
Position the Office of the of independent and objective
Auditor-General for great- insight on public sector
er relevance and credibili-
accountability.
ty to stakeholders
SO6. Enhance visibility for impact.
SO7. Improve OAG communication

SO8. Institutionalize good governance


focusing on transparency and
accountability and Cultivate a
Corporate culture and change

3
Priority Three management that enhances
Be a model organisation
performance.
for effective service SO9. Attract, retain and maintain a
delivery competent, productive &
motivated workforce; and improve
and sustain a conducive work
environment.
SO10.Leverage on ICT for efficient service
Figure 5: Strategic Priorities delivery

24 OAG STRATEGIC PLAN 2021 - 2026


CHAPTER FOUR assessment and will look at what will
have been accomplished against the
IMPLEMENTATION AND COORDINA-
set targets. The Strategic Plan has been
TION FRAMEWORK
divided into five-year annual
4.1 Introduction operational plans with specific activities
identified for each year. Performance
This chapter highlights the
measures/ indicators for the activities
coordination and implementation
under each objective have been
framework, including structures set for
identified and will be monitored to
the Strategic Plan. Monitoring,
track implementation.
evaluating and reporting on the
implementation of the Strategic Plan 4.2 Organizational Structure
will require a systematic and
OAG has set up a new governance and
continuous process for collecting and
internal control organization structure
analyzing information based on the
aligned to the three priorities to
indicators and targets stated in the
achieve service excellence. OAG is
implementation matrix to measure
structured into two key service
performance.
categories; Audit Services and
The goal of monitoring is to provide Corporate Services.
Management with regular feedback on
The Audit Services category is further
implementation progress, the results
subdivided into Financial Audit Services
and early indicators of challenges that
(FAS) and Specialized Audit Services
will need to be surmounted. Evaluation
(SAS), with departments headed by
will assist in the assessment of relevance,
Departmental Heads. The Financial
efficiency, effectiveness, impact and
Audit Services are spread across
sustainability of the operations. It
sectors and regional offices while
will also include lessons learnt and
Specialized Audit Services are
determine the need for modifications
centralized at the Headquarters.
of the strategic results frameworks.
The Corporate Services Department
The Strategic Planning and External
supports the core business of audit,
Liaison Directorate will monitor the
with Directorates of Administration
implementation of the Strategic
and Human Resources, ICT,
Plan on a regular basis and carry out
Communications, Legal, Procurement
annual evaluations. Evaluation will
and Finance. In addition, critical support
be done through a formal survey and
functions report directly to the Auditor-
General as follows:
OAG STRATEGIC PLAN 2021 - 2026 25
i. Strategic Planning and External Practices
Liaison
iv. Internal Audit
ii. Quality Assurance
v. Legislative Relations Office
iii. Innovation and Professional

Auditor-General

Financial Audit
Specialised Audit Corporate Executive Office of the
Services (FAS) Auditor-General
Services (SAS) Services (CS)

Strategic, Planning and


External Liaison

Quality Assurance

Innovation and
- Forensic Audit - Admin and HR Professional Practices
- Performance Audit - Communications
Regional - Systems Assurance - Supply Chain Legislative Relations
Sectors
Offices and Data Science Management Office
- Citizens - Legal Services
Accountability - Finance Internal Audit and Risk
Audit - ICT Management
- Public Debt Audit

4.3 Analysis of Staff Establishment stakeholders.

The current staff establishment is over To effectively implement the Strategic


1700 (Comprising of approximately Plan, recruitment of staff to optimal
1300 audit staff and 400 non-audit levels will be therefore paramount. The
staff). Our aim is to recruit gradually focus will be to bridge the staff gaps as
over the Strategic Plan period in order well as address skills gaps in critical and
to reach the optimal staff highly specialized functions. OAG will
establishment. This will enable timely continually undertake staff analysis to
and quality delivery of audit services determine optimal levels.
and meet the growing needs and
expectations of the
26 OAG STRATEGIC PLAN 2021 - 2026
4.4 Monitoring and Evaluation  Implementation Action Plan

The implementation of the Strategic A mid-term evaluation of the Strategic


Plan shall be closely monitored to Plan will be conducted in 2023.
ensure the objectives are achieved. The
monitoring process will assist in Effective implementation is facilitated
determining whether the through action planning. An annual
implementation is on course and action plan indicates what will be
establish the need for any amendments done, by whom, when and t h e
in light of the changes. expected results.

Monitoring, follow-up and control The action plan provides a link


systems will be established at all between strategy formulation and
levels. These will include collection action and is also a reflective tool for
and analysis of data, progress reports, monitoring and evaluation. The Action
review meetings and reports, Plan for implementation and the
budgetary control and performance Strategic Plan will b e derived from
systems and reports from special the Results Matrix in Chapter 5.
committees/ consultants.
While the Implementation Action Plan
Review meetings will be held to covers the entire Strategic Plan period,
receive and review progress reports the Annual Work Plans w i l l cover one
by the management, indicating overall year. D e p a r t m e n t a l Un i t s an d
progress made on strategic objectives. sections will be expected to develop
The nature and scope of reporting will Annual Work Plans extracted from the
include: Office wide action plan.

 Progress made against the plan 4.5 Monitoring Methodologies

 Causes of deviation from the plan To ensure that all parties involved in
the implementation of the Strategic
 Areas of difficulties that may Plan understand their roles and
adversely affect implementation responsibilities in the process, the
following will be done:
 Alternative solutions and actions to
get the plan back on course

OAG STRATEGIC PLAN 2021 - 2026 27


 Establish Monitoring and Evaluation 4.6 Evaluation Mechanisms:
Committees
The following evaluation mechanisms
 Set and agree on periods, will be applied:
durations and methods of
monitoring and evaluation  Measuring actual level of
performance against set targets
 Establish standard formats for data and establishing gaps or variances
collection and reporting if any

 Documents to be prepared,  Identifying the causal factors for


periods to be covered and details the variances
of information to be supplied must
be clearly spelt out  Identifying and recommending
appropriate remedial measures
 Implementation of a Performance including review of the objectives
Management System (PMS) making and/or strategies where necessary
everyone accountable for the use
of resources and attainment of set  Regularly comparing set out
targets objectives with results as a way
of confirming possible levels of
 The Strategic Plan will also be divergence or concurrence
monitored through periodic
reports from the implementing 4.7 Strategic Risk Management
departments
OAG has identified risk factors that
 Tracking of specific activities may potentially or actually hinder
associated with the implementation the implementation of the Strategic
of the Strategic Plan will be on Plan and consequently put in place
regular basis, at least annually so appropriate mitigating measures and
that adjustments can be made strategies. A cross-section of these risks
appropriately have been identified as follows;

28 OAG STRATEGIC PLAN 2021 - 2026


Table 4: Risk Analysis

RISK FACTOR LIKELIHOOD IMPACT MITIGATION

i. Optimization on use
of technology and
Data Science in audit
Failure to
ii. Audit workload
meet statutory High High
redistribution
audit timelines
iii. Ensure adequacy of
resources and
enhance resource
optimization

i. Enhanced supervision
and review of audit and
audit reports
Failure to
ii. Increased use of
produce Medium High
peer review
quality audit
iii. Enhancement of
reports
quality control and
quality assurance
Inadequate
High High Resource mobilization
funding
Negative Enhanced stakeholder
Medium High
reputation engagement

i. Security awareness
Cyber and ii. Enforcement of the
information High High Code of Ethics
security risks iii. Enhancement of ICT
security

OAG STRATEGIC PLAN 2021 - 2026 29


RISK FACTOR LIKELIHOOD IMPACT MITIGATION

i. Capacity Building
Resistance
High High ii. Culture and change
to Change
management
programmes
Changes in
Enhanced stakeholder
Government Medium High
engagement
policies
Limited support
from key Medium High Stakeholder engagement
stakeholders
Covid-19
and other Adherence to mitigation and
High Medium
emergencies/ response guidelines
crises

30 OAG STRATEGIC PLAN 2021 - 2026


CHAPTER FIVE and credibility to stakeholders; Be a
model Organization for effective
RESULTS MATRIX
service delivery.
5.1 Introduction
The core mandate of OAG is effectively
The Office of the Auditor-General will addressed by the first priority while the
ensure the success of the Strategic third priority, A model Organization
Plan by closely monitoring the for effective service delivery, provides
implementation of the identified the capacity for the mandate to
strategies. This will be aided by the be executed. Positioning OAG for
performance indicators identified in greater relevance and credibility to
the matrix results. Monitoring will be stakeholders addresses responsiveness
carried out on a continuous basis while to stakeholders.
evaluation will be done annually.
The strategic priorities and objectives
The strategic objectives are built on the are carefully and systematically
three major Strategic Priorities: Enhance organized to ensure that OAG is
the quality of audit services for strengthened to achieve its mandate
improved management of public while ensuring independence.
resources; Position OAG for greater
relevance
OAG STRATEGIC PLAN 2021 - 2026 31
CONTACTS

Office of the Auditor-General

Address: P.O. Box 30084-00100, NAIROBI.


Telephone: +254-20-3214000
E-mail: info@oagkenya.go.ke

Website: www.oagkenya.go.ke

@OAG_Kenya Office of the Auditor-General Kenya

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