Vishal Singh

kvsinghsfdc13@gmail.com
+91-8960774200

Professional Summary:
Salesforce Developer and Trainer with 8+ years of experience in Salesforce CRM. Cer ed Developer /
Admin with experience in Implementa on of Sales Cloud, Service Cloud, Marke ng Cloud, NPSP
Cloud, Health Cloud, Community Cloud, Educa on Cloud and Integra on with different systems.

Over Salesforce Training Experience: 8 years

One To One - 5 Years Of Experience
Corporate Training Experience: 6 years
Group Session: 7 years of Experience

Certifications:- Admin 201, Platform Developer-I, Platform Developer-II, JavaScript-I, AppBuilder,

Salesforce Sales Cloud Consultant, Marke ng Cloud Consultant.

Professional Salesforce Training Experience:

Year Org Course

2017-21 So Innovas Apex, Flow , LWC,

Aura Component,
Integration
2021-22 Apps Associates Apex, Flow , LWC,
Aura Component,
Integration
2022- ICT Academy Admin,Apex, Flow ,
Till LWC,Aura Component,
Now Integra on

• Worked extensively on SFDC development using Apex classes, Triggers, Visual force pages, Force.com
IDE, SOQL,SOSL, Lightning web components, XML, HTML, CSS, AJAX JavaScript, RESTful Web
Services/SOAP and SOQL.
• Proficiency in SFDC administrative tasks like creating profiles, roles, users, page layouts, email services,
approvals,workflow, validation rules, process builder, flow, reports and dashboards.
• Experience in Salesforce Lighting Web Components and CI CD Tools and involved in all phases of the
Software lifecycle. Technology expert, smart working individual
• Experience in using Change Sets and ANT Migration tool for metadata deployment.
• Hands-on experience in the Administration and Development of Salesforce CRM applications
• Good experience in SFDC development in implementing Apex classes, Apex Test classes, Apex Triggers
and Visual force pages, and Rest API.
• Interacted efficiently with teammates, clients, stakeholders, and executives
• Experience in customisation Compact Layouts for the Salesforce1 mobile app
• Assisted with the estimation of assigned tasks
• Experience in using different tools like GIT, JIRA, GitLab, Git Hub, Jitterbit, Data-Loader,
VScode,
Workbench, PostMan.
• Good Hands-on in VfPage,AURA, LWC, HTML, CSS, JavaScript,Apex, and RESTapi.
f
ti
ti
ti
ti
ti
ti
ti
fi
 Education Summary

Year Co u University
rse

2013-16 BCA Institute of Computer Science

&
Technology,SHEPAVaranasi,U
P
2016-19 MCA Harcourt Butler Technical
University,Kanpur,Uttar
Pradesh,India

Professional Developer Experience

Organiza on Designa on Dura on

Kloudrac Salesforce Developer Jan 2016 to Dec 2020
So wares
PrivateLimite
d,
Noida,India
IQVIA, Bangalore India Salesforce Developer Jan 2021 to Feb 2022
Byjus, Bangalore, India Sr. Salesforce Developer Feb 2022 to Sept 2022
Dazeworks, Noida Sr. Salesforce Developer Oct 2022 to Till Now

Technology Skills :
Technology Descrip on
Saleforce Technologies Sales Cloud, Service cloud, Community Cloud and Salesforce
DX, Marke ng Cloud, Health Cloud, NPSP Cloud, Educa on Cloud.
Salesforce Skills Customiza ons: Apex, SOQL, Visualforce pages,
Lightningcomponents,Lightning Web Components
(LWC), REST API,webservices and Triggers.Batch Class,
Future Apex, Queueable Apex, Con gura ons: Email-
to-case, Web-to-case, Workflow & Approvals, Process
Builder, Assignment&Auto-response rules, Custom
meta data, knowledge ar cles,Salesforce
Administra on:Pro les, Roles, Users, Security segngs,
Sharingrules, Permission sets, Queues, Public groups,
Reports, list views
CI CD Tools Git, GitLab, Git Hub.
Programing Skills Apex,LWC, AURA Component, HTML,CSS,JavaScript.
Tools Jira, Confluence, Eclipse, Data loader, Workbench.
Methodologies Agile, Scrum.

EXPERIENCE
ft
ti
ti
ti
ti
ti
ti
ti
fi
ti
fi
ti
ti
 Scale: Internal Project & Paycor TechDebt
Technologies: Lightning Web Component, Apex, Flow Builder, Aura.
Deployment Tool:- Visual Studio Code, DevOps.
o Sales Cloud to create some dynamic components in LWC and Aura framework.
o Implementa on of Flow builder component to perform update mul -
objectrecords with help of flow builder.
o Implemented Apex classes trigger and Asynchronous Apex.
o Worked on Packages and Integra on.

• Salesforce Developer| Byjus, Bangalore, India Feb 2022 to Till Now

Scale: Byjus Project(Think & Learn)

Technologies: Lightning Web Component, Integration, Apex, Flow Builder.
Deployment Tool:- GitHub
o The service cloud project involves Service Cloud and Community Cloudorg.
o Implementation of the relationship between Students and
Examstodo the Student onboarding process.
o All components are built through the lightning web component, flowbuilder.
o Handle student, Collection process, payment information and lead information.
o Handles calls using AMIYO third-party tool.
o Capturing all data related to customers to follow up.
o Task, Payment, Student, Course, Exam Detail, Contact, Opportunity, Case, Case
details, Call details etc.

o Most of the process handling with flow builder, Integration with Amiyo.
o Having Integration with multiplesystems.

• Salesforce Developer| IQVIA, Bangalore,India JAN 2021 to JAN 2022

Scale: DTMS-CPE
Technologies: Lightning Web Component, Aura Component, Apex.
Deployment Tool:- GitLab
o Health Cloud project which involves Health Cloud and Community Cloud org.
o Implementation of the relationship between Doctors
andpa entstodo the customer onboarding process.
o All components build through lightning web components.
o Handle site staff and study staff to manage and study the project.
ti
ti
ti
ti
 • Software Engineer | Kloudrac Softwares Pvt. Ltd., Noida JAN 2017 to DEC 2020
Scale: Delivery Project.( JAN 2020 to DEC 2020)
Technologies: AURA, REST, APEX, Async Apex, Triggers, SFDX, GIT, Admin, Data Loader,
Automa on Tools.

o Worked on Sales Cloud and its different Custom Managed Objects.Experience in

creating Lookup & Master Details Relationship field,

Pick list, Search Layouts and, Page

o Layouts, Object and Field level security to meet
the client’s requirement func onality.
o Worked on crea ng the security model for the org to share theaccess
permissions for the loca on-wise cases that are assigned to
respec ve CMs.
o Worked on deploying the code and data to the sandboxes and production
org using the Ant tool and Change sets.
o Experience in creating dynamic Lightning pages using
AURAand creating dynamic maps using the chart.js library.
o I also worked on creating Apex Classes and Batch Apex to maintain
anduse the data in the org.
o Worked on sorting and wrapping the JSON response received from
the integration team and mapping values with AURA components.
o Implemented the onboarding process of customers in the Aura component.

• Associate Consultant |Learning Link Foundation APR 2017 to DEC 2020

Scale: Humana
Technologies: APEX, Async Apex, Triggers, HTML, CSS, JavaScript, AURA, Git.

o Experience in Salesforce.com Administra ve tasks like crea ng Pro les,

Permission Sets, Roles, Users, RecordTypes.
o Experience in crea ng Lookup & Master Details Rela onship elds,
picklists,Search Layouts and Page Layouts to meet the client's requirements
and func onality.
o Working with various salesforce.com Standard objects like Accounts,
Contacts, Leads, Cases, Opportuni es, Campaigns, Reports, and
Dashboards, etc. as well as creating custom objects as per the need.
o Working with various process automation activities with Workflow Rules, Process
Builder, and Approval Processes.
o Experience in crea ng dynamic Visual force pages and
ti
ti
ti
ti
ti
ti
ti
ti
ti
ti
ti
ti
fi
fi
 ApexClasses and Batch Apex as per enrolment
requirements in thehealthcare business.
o Used various standard controllers as well as custom controllers where I
customised various methods and used them.
o Worked on sorting and wrapping the JSON response received from
the integration team and mapping values with AURA components.

• Associate Consultant |FCM JAN 2016 to APR 2017

Scale: Marke ng Cloud Project

Technologies: Marketing Cloud, Journey Builder, Email Studio, Data Extension,
o in Salesforce.com Administrative tasks like creating Profile, Permission Sets,
Roles, Users, and Record Types.
o Experience in creating Email templates.
o Experience in Integration of sales cloud and Marketing cloud.
o Worked on Email studio to engage customers from different social
media pla orms.
o Working with various process automation activities with Workflow Rules, Process
Builder, and Approval Processes.
tf
ti