OpenText™ Documentum™ CE 23.

Infrastructure Certification Guide

Contents
1 How to read this guide................................................................................................................... 3

2 Revision history ............................................................................................................................. 4

3 Supported environments and compatibility ................................................................................ 4

3.1 Operating system and database................................................................................................ 4
3.2 Operating system and database – Support only for in-place upgrade ...................................... 5
3.3 Java certifications ...................................................................................................................... 8
3.4 Operating environments ............................................................................................................ 9
3.5 Kubernetes compatibility ........................................................................................................... 9
3.6 Managed database services.................................................................................................... 10
3.7 Public/Private cloud platforms ................................................................................................. 10
3.8 OpenText container images ..................................................................................................... 11
3.9 Cluster environments ............................................................................................................... 12
3.10 Storage platforms .................................................................................................................... 12
3.11 Storage protocols..................................................................................................................... 13
3.12 Java application servers .......................................................................................................... 14
3.13 External web server requirements ........................................................................................... 15
3.14 Web browser Documentum Client requirements ..................................................................... 15
3.15 Hardware requirements for Documentum clients .................................................................... 16
3.16 Client software integrations ..................................................................................................... 16

4 OpenText product compatibility ................................................................................................. 17

4.1 OpenText Documentum products ............................................................................................ 17
4.2 OpenText non-Documentum products ..................................................................................... 20
4.3 OpenText Directory Services (OTDS)...................................................................................... 21

5 Contact information ..................................................................................................................... 22

2 Documentum™ 23.4 Infrastructure Certification Guide

1 How to read this guide
This guide describes the infrastructure requirements, platforms, and services supported by OpenText Documentum CE 23.4. It also shows the
compatibility of Documentum products with other third-party products. You can refer to the Release Notes of the products for the latest changes
or important dependencies.
Following marks are used in the tables:

Marks a supported compatibility.

No mark means a compatibility that is not supported.

This infrastructure certification matrix provides details for Documentum stack of products. Documentum CE 23.4 is a bundle of the components
as listed. An additional package contains the Docker images, HELM charts and Docker files for each of the products.
• Documentum Server (includes Documentum Trusted Content Services, Documentum High-Volume Server, Documentum Content Storage
Services and Documentum Independent Java Method Server)
• Documentum Administrator
• Documentum Branch Office Caching Services
• Documentum Foundation Services
• Documentum Foundation Classes
• Documentum Content Management Interoperability Services
• Documentum REST Services
• Documentum Composer
• Documentum Content Transformation Services (includes Documentum Content Transformation Services - Documents, Documentum
Content Transformation Services - Media, Documentum Content Transformation Services - Audio Video, Documentum XML Transformation
Services (XTS))
• Documentum Client (Smart View, D2 Classic, D2-Config and D2 REST)
• Documentum Workflow Designer
• Documentum Advanced Workflow
• Extended ECM Documentum for Microsoft 365

Documentum™ 23.4 Infrastructure Certification Guide 3

2 Revision history
Revision Date Comment

1.0 November 2023 GA release

3 Supported environments and compatibility

This section provides details about supported platforms, systems, and versions for Documentum CE 23.4 products.

3.1 Operating system and database

This section provides Documentum host operating system and database requirements. For a specific operating system selected, use the
following table to identify the supported databases:

Documentum host operating OS version Oracle SQL Server PostgreSQL

system
21c 19c 2017 latest 2022 13.x (13.6) 14.x (14.4), 15.x
CU, 2019 (15.3)
Oracle Linux 8.x (8.8)

Oracle Linux 9.x (9.2)

Red Hat Enterprise Linux 9.x (9.2)

8.x (8.8)

4 Documentum™ 23.4 Infrastructure Certification Guide

 Documentum host operating OS version Oracle SQL Server PostgreSQL
system
21c 19c 2017 latest 2022 13.x (13.6) 14.x (14.4), 15.x
CU, 2019 (15.3)
SUSE 12.x (SP5)

15.x (SP4, SP5)

Windows Server 2022

3.2 Operating system and database – Support only for in-place upgrade
This section provides Documentum host operating system and database requirements. For a specific operating system selected, use the
following table to identify the supported databases:

Documentum host operating OS version Oracle SQL Server PostgreSQL

system
21c 19c 2017 latest 2022 12.x (12.8), 14.x 15.x
CU, 2019 13.x (13.6) (14.4)
Red Hat Enterprise Linux 7.x (7.9)

Windows Server 2019

Documentum™ 23.4 Infrastructure Certification Guide 5

 1Footnotes

• To recognize third-party certifications of RHEL and SLES compatible Linux distributions, OpenText will provide limited support based on publicly
published claims from the alternative Linux distribution vendor. OpenText recommends using your discretion to determine the risk of the third-party
compatibility claim. In case of a Service Request, OpenText Global Technical Services will attempt to reproduce and resolve the incident on the
related certified environment. If the root cause analysis demonstrates that the problem is due to incompatible distributions, you must engage the
alternative Linux vendor for continued investigation and resolution.
• Red Hat maintains that all minor versions within a major release are compatible. The number in parentheses indicates the version passed during
certification.
• Documentum Server supports enterprise databases that have ability to seamlessly encrypt sensitive data. Documentum Server is transparent to such
encrypted data that is managed by the database itself. This also includes TDE and column level encryption. Most of the best practices and
recommendations to configure and optimize this database feature is vendor dependent. To implement this feature, ensure compatibility with
Documentum Server supported operating system configurations and those of the database. Industry standard key algorithms (AES 256) and key
lengths are recommended.
• OpenText will support Documentum deployed using Virtualization/Container and Orchestration technologies where vendors claim compatibility with
certified technologies like VMWare, Docker, and Kubernetes.
• The number in parentheses indicates the version passed during certification.
• An OpenText product configuration running on a particular environment is supported as long as versions of the components in the environment (for
example, operating system, database, web server, browser, SSO, Directory Servers, and so on) are in standard/primary support by their vendors.
• Software requirements are listed with release numbers. Software updates—including patches, Service Packs, and equivalent updates—sometimes
introduce unanticipated changes. Compatibility with software updates that are not listed here cannot be guaranteed.
• Documentum Server 23.4 supports the latest Cumulative Update on supported SQL Server versions. Please ensure the CU’s are tested before
deploying to production environments as suggested by Microsoft.
• All certifications provided in this guide are relevant to the current release. Certifications for patches are documented in the Patch Notes documents
published for the patch releases.
• An OpenText product configuration running on a particular environment is supported as long as versions of the components in the environment (for
example, operating system, database, web server, browser, SSO, Directory Servers, and so on) are in standard/primary support by their vendors.
• Third-party vendors maintain backward compatibility for continued compatibility of existing applications (like Documentum). OpenText Documentum
will provide limited support and recommends using your discretion to determine the risk of the third-party compatibility claim. In case of a Service
Request, OpenText Global Technical Services will attempt to reproduce and resolve the incident on the related certified environment. If the root
cause analysis demonstrates that the problem is due to incompatible distributions, you must engage the vendor(s) for continued investigation and

6 Documentum™ 23.4 Infrastructure Certification Guide

 resolution. This limited support applies to all third-party certifications listed in this guide.
• Operating systems like RHEL 7.x and Windows Server 2019 are close to end-of-life from their vendors (as on the date of release of Documentum CE
23.4) and hence customers are advised to upgrade to the latest supported infrastructure.
• Extended ECM Documentum for Microsoft 365 does not have dependency on Operating system and databases.
• Content Connect supports only Oracle Linux Windows server 2019 and 2022 with PostgreSQL and SQL Server.

Documentum™ 23.4 Infrastructure Certification Guide 7

3.3 Java certifications
All Documentum products are certified with Java 17. The latest version certified is mentioned in the table below with vendor details. OpenText
keeps the version certified and updated to the latest with each release. Please refer to the section 3.8, OpenText container images for JDK
version packaged in OpenText Documentum reference containers.

Java vendor Version

Oracle JDK 17.0.8

Red Hat OpenJDK 17.0.8

Adoptium Temurin 17.0.8

AWS Corretto JDK 17.0.8

2
Footnotes

• Documentum supports publicly available critical security updates on JDK 17.0.x LTS, Red Hat OpenJDK, Adoptium Temurin, and OpenJDK. The
latest versions tested in house are noted in the Java certifications table above.
• OpenJDK 17 is functionally compatible across vendors. Unless an issue is found at the Java level, OpenText can offer support if the issue is
reproducible with the in-house certified flavor of OpenJDK 17.
• OpenJDK vendors that are Java Compatibility Kit (JCK) certified are supported.
• Documentum supports publicly available critical security updates on Oracle JDK 17 and OpenJDK 17 Long Term Support (LTS) versions only.
• Extended ECM Documentum for Microsoft 365 and Content Connect does not have any dependency on Java.

8 Documentum™ 23.4 Infrastructure Certification Guide

3.4 Operating environments
OpenText products are supported for use with certain combinations and releases of server operating systems, database systems, application
servers, web servers, directory services, Single sign-on (SSO), and so on as listed in the relevant Release Notes documents. The supported
combination of third-party software may be installed on physical or virtual hosts. Customers who choose to use a virtual environment are
encouraged to select a virtualization platform intended for production systems and are known to be fully supported by the third-party software
vendors. Virtualization can be used in the on-premises and in cloud environments. Microsoft Azure, Google Cloud Platform, Amazon Web
Services and Red Hat OpenShift are supported public cloud platforms. Product Release Notes documents may contain additional information
such as the support of cloud platform specific services or guidelines on how to use OpenText software on a relevant cloud platform.

Note that OpenText products are resource intensive solutions and will require at least the same number of resources in a virtual environment as
they would in a physical environment. Therefore, additional resource scaling may be required to maintain the same level of performance in a
virtual environment as observed in physical environments. Static or committed resources within a virtual environment are typically needed for
performance sensitive scenarios. If a large volume of data is being transferred for example, a very large file upload, the customer must ensure
that network bandwidth and latency SLAs are considered prior to production level deployments. Additionally, use of specific cloud storage
technology should be cross-referenced in the relevant product Release Notes documents.

For questions about installation, sizing, storage, backup, monitoring, and integration into the on-premises network, contact OpenText
Professional Services.

3.5 Kubernetes compatibility

Documentum supports Kubernetes as the container orchestration platform for deploying the Docker images packaged in this release. The
current Kubernetes supported versions and the following platforms are supported:

Application/Component Version

Google Kubernetes Engine (GKE) Kubernetes version 1.22-1.28

Azure Kubernetes Service (AKS) Kubernetes version 1.22-1.28

Red Hat OpenShift Container Platform (OCP) 4.14

Amazon Elastic Kubernetes Service (EKS) version 1.22-1.28

PostgreSQL 13.x-15.x

Documentum™ 23.4 Infrastructure Certification Guide 9

3.6 Managed database services
For Documentum containers, the following managed database services are supported:

Supported Database as a Service Version

Azure PaaS, Azure SQL, AWS RDS SQL Server, Azure Postgres PostgreSQL Version 13-15 supported service
Flexible Server, Postgres VM

Amazon RDS Aurora, Amazon RDS PostgreSQL PostgreSQL Version 13-15 supported service

Google Cloud SQL for PostgreSQL PostgreSQL Version 13-15 supported service

3.7 Public/Private cloud platforms

Supported public/private cloud platforms Version

OT Commercial Cloud PostgreSQL Version 13-15 supported service

Microsoft Azure Kubernetes Service PostgreSQL Version 13-15 supported service

Amazon Elastic Kubernetes Service PostgreSQL Version 13-15 supported service

Google Kubernetes Engine PostgreSQL Version 13-15 supported service

OpenShift Container Platform

10 Documentum™ 23.4 Infrastructure Certification Guide

3.8 OpenText container images
OpenText published Docker images/containers are supported with the following combinations:

Included within OpenText Container Images:

• Docker 20.x
• Oracle Linux 9.x
• Alpine Linux 3.18.3
• Postgres 13.x - 15.x version support. PaaS databases for equivalent Postgres versions are supported.
• Adoptium OpenJDK 17.x
• Apache Tomcat 10.x

3
Footnotes

• Documentum Server is a resource intensive application and will require at least the same number of resources in a virtual environment as it would in
a physical environment. Therefore, additional resource scaling may be required to maintain the same level of performance in a virtual environment as
observed in physical environment.
• The IaaS platform allows deploying on virtualized technology hosted on the cloud environments such as Microsoft Azure, Google Cloud Platform and
Amazon Web Services and supports various scenarios such as Virtual Machine-based hybrid or full application deployments with connections to the
on‐premises/private cloud network. All Documentum third-party supported combination for operating systems, databases, application servers and
others are supported on the virtualized stack hosted on the cloud environments if the version compatibilities are maintained.
• Documentum Server cloud deployments are managed through Helm charts. Differences could exist between the manual/silent installations and
deployments managed though Helm chart package manager.
• Extended ECM Documentum for Microsoft 365 and Content Connect is supported only on Alpine Linux 3.18.3.

Documentum™ 23.4 Infrastructure Certification Guide 11

3.9 Cluster environments
• Oracle RAC for all supported versions on Oracle
• Oracle multitenant containers
• Microsoft SQL Server Always On

3.10 Storage platforms

Documentum Platform and its extensions support the listed storage systems.

Protocol Supported third-party storage Supported versions/protocol Supported features

S3 Object Store AWS S3 Encryption, Migration, WORM, and
Retention Periods are supported
NetApp StorageGRID (S3) 7.x, 8.x, 11.x (11.5.1, 11.6.x) Encryption, Migration, WORM, and
Retention Periods are supported
Hitachi Content Platform v8.x, 9.2 Encryption, Migration, WORM, and
Retention Periods are supported
ECS (DELL EMC Cloud Storage) for S3 2.x, 3.x (3.7, 3.8.0.1) Encryption, Migration, WORM, and
Retention Periods are supported
IBM COS Encryption, Migration, WORM, and
Retention Periods are supported
REST Connector Google Cloud Store Encryption, Migration, and Compression
are supported
Azure Blob Store Encryption, Migration, and Compression
are supported
Centera (CAS) DELL EMC Centera 3.x Encryption, Migration, WORM, and
Retention Periods are supported
SnapLock NetApp SnapLock with Data ONTAP Encryption, Migration, WORM, and
Retention Periods are supported
iTernity iCAS Protocol is supported Encryption, Migration, WORM, and
Retention Periods are supported

12 Documentum™ 23.4 Infrastructure Certification Guide

 Protocol Supported third-party storage Supported versions/protocol Supported features

CIFS/SMB/NFS Isilon OneFS Smart Lock 8.x, 9.x (9.1) Encryption, Migration, WORM, and
(v3/v4) Retention Periods are supported
Data Domain 5.7.4, 6.0, 6.1, 6.2 Encryption, Migration, WORM, and
Retention Periods are supported
API Based Storage ATMOS Protocol is supported
Platforms
ViPR Protocol is supported

Database Storage EXADATA X5-2 Protocol is supported

Devices

3.11 Storage protocols

• CIFS or NFS v3/v4
• S3 Object Store
• OpenStack Object Store (SWIFT)
• CAS
4
Footnotes

• Some features of Documentum Server may be protocol or vendor dependent. Review before selecting new storage for Documentum.
• For more information about fixed retention support on S3-compatible stores, see OpenText Documentum Server Administration and Configuration
Guide.

Documentum™ 23.4 Infrastructure Certification Guide 13

3.12 Java application servers
Application server Version

Apache Tomcat 10.x (10.1.13)

IBM Liberty 23.x (23.0.0.8)

WildFly 29.x (29.0.1)

5
Footnotes

• Web servers internal to the supported application servers are supported. The Web server associated with an application server, whether internal or
external, must also support chunked requests. This means that Web servers forward HTTP requests using chunked transfer encoding (as described
in the HTTP/1.1 protocol) to the back-end application server. If chunked requests are not supported, then the client should use the UCF Alternative
Chunking mode. For details on configuring and using UCF Alternative Chunking mode, refer to OpenText Documentum Web Development Kit
Development Guide.
• Content Connect supports only NodeJS 18.
• Extended ECM Documentum for Microsoft 365 and Content Connect are not certified with IBM Liberty and WildFly.

14 Documentum™ 23.4 Infrastructure Certification Guide

3.13 External web server requirements
External web servers are supported when available and compatible on the version of operating system/infrastructure and the application server environment.

3.14 Web browser Documentum Client requirements

Documentum supports the following browsers:

Browsers (vendor supported versions only):

• Microsoft Edge based on Chromium

• Google Chrome
• Firefox ESR
• Safari

6
Footnotes

• Firefox ESR browser is not supported with D2-Config.

• Smart View SDK Workspace creation supports only Windows Operating System.
• Cookies must be enabled in the browser.
• Localized Operating System and Browsers are supported.
• Content Connect is certified only with Windows 10 (64-bit) and Windows 11 (64-bit).
• Content Connect is certified only with Chrome and Edge.
• Extended ECM Documentum for Microsoft 365 is certified only with Windows 10 (64-bit) and Windows 11 (64-bit).
• Extended ECM Documentum for Microsoft 365 is certified only with Chrome and Edge.
• WDK clients (DA, Records) won't be working with non-windows platform because of UCF operations. UCF does not support non-windows platform.

Documentum™ 23.4 Infrastructure Certification Guide 15

3.15 Hardware requirements for Documentum clients
This section provides information on the hardware requirements.

Operating system See previous tables for Web browsers & operating system
requirements for Documentum clients

Computer and processor 2 GHZ or faster x86 or 64-bit processor with SSE2 instruction
set

Memory 4 GB RAM or more

Disk space Minimum of 3 GB available disk space

Display 1200x960 or higher resolutions

Windows Office/Outlook Office 365 (desktop)

Microsoft Office Office 2021

3.16 Client software integrations

This section provides information on the software integration requirements.

Desktop version Web version

Content Connect Microsoft Word, Excel, PowerPoint, and Outlook Microsoft Word, Excel, PowerPoint and Outlook

Office 2021, M365 M365

16 Documentum™ 23.4 Infrastructure Certification Guide

4 OpenText product compatibility
This section provides details about which versions of other OpenText products are compatible with this release of Documentum™.
For the latest compatibility information for all OpenText products, refer to the Compatibility Matrix (https://knowledge.opentext.com/go/matrix)
on OpenText My Support.

4.1 OpenText Documentum products

Product name (CE 23.4 Supported Documentum Server versions

version)

23.4 23.2 22.x, 21.x, 20.x 21.x, 20.x 16.x (16.7.1, 16.7)

Documentum D2

Documentum Administrator

Documentum Branch Office

Caching Services

Documentum Composer

Documentum™ 23.4 Infrastructure Certification Guide 17

 Product name (CE 23.4 Supported Documentum Server versions
version)

23.4 23.2 22.x, 21.x, 20.x 21.x, 20.x 16.x (16.7.1, 16.7)

Documentum Content
Management Interoperability
Services

Documentum Content
Transformation Services

Documentum Foundation
Classes

Documentum Foundation
Services

Documentum High-Volume
Server

Documentum REST Services

Documentum Thumbnail
Server

18 Documentum™ 23.4 Infrastructure Certification Guide

 Product name (CE 23.4 Supported Documentum Server versions
version)

23.4 23.2 22.x, 21.x, 20.x 21.x, 20.x 16.x (16.7.1, 16.7)

Documentum xPlore

Documentum Reports 22.4

Patch 2

Documentum Workflow
Designer
(22.4 only)

Content Connect

Extended ECM Documentum

for Microsoft 365

Documentum™ 23.4 Infrastructure Certification Guide 19

4.2 OpenText non-Documentum products

Product name Supported versions

OpenText InfoArchive 23.4

OpenText Brava Enterprise 16.6.8

OpenText AppWorks Gateway 23.3

OpenText Information Hub (now called as OpenText Magellan BI & Reporting) 16.2

OpenText Intelligent Viewing & Intelligent Transformation (IV/IT) 23.4

7
Footnotes

• AppWorks Gateway is compatible with Documentum Mobile.

20 Documentum™ 23.4 Infrastructure Certification Guide

4.3 OpenText Directory Services (OTDS)
Documentum Platform and its extensions support all directory servers and Single sign-on mechanisms/protocols supported by OTDS. OTDS is used in
Documentum for Single sign-on, authentication and authorization. OTDS is 100% backward compatible between releases.

Documentum™ 23.4 Infrastructure Certification Guide 21

5 Contact information
OpenText Corporation
275 Frank Tompa Drive
Waterloo, Ontario
Canada, N2L 0A1

For more information, visit the OpenText or My Support websites.

Copyright © 2023 Open Text.

One or more patents may cover this product(s). For more information, please visit, https://www.opentext.com/patents.

Disclaimer
No Warranties and Limitation of Liability
Every effort has been made to ensure the accuracy of the features and techniques presented in this publication. However, Open Text Corporation and its affiliates accept
no responsibility and offer no warranty whether expressed or implied, for the accuracy of this publication.